Home2 Suites By Hilton Columbus

10/10

Exceptional

25 Jun 2026

Daijuhnae

Quick stay

10/10

Exceptional

22 Jun 2026

Jason

The room was great, but the staff was fantastic! Every question answered and request fulfilled!

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Tracy

Everyone was so kind and helpful! I would definitely stay here again when I come back to Columbus!
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Self

10/10

Exceptional

20 Jun 2026

Amy

Clean, continent, and secure. The breakfast buffet couldn’t keep up with demand, so hopefully it gets better staffing and not just work the one staff person to death. He was trying so hard.

Partner

10/10

Exceptional

20 Jun 2026

Jennifer

Amazing stay! The staff was so pleasant and very helpful. The rooms were immaculate and had everything you need. I highly recommend staying at this property.

Partner

10/10

Exceptional

19 Jun 2026

Suzanne

24 hr coffee, great staff, carpets need a cleaning but the maid service was on point

Self

10/10

Exceptional

14 Jun 2026

Rebecca

We came to Columbus to see a show at the Bluestone. Hotel was perfect location and within walking distance. We were able to walk to a nice restaurant and then to the venue in less than 15 minutes. Rooms were clean and hotel staff was very friendly. They put us on the top floor so would be less noisy. Upon check out they gave my fiancé and I a couple of bottles of water for our car ride home. Definitely recommend!

Partner

2/10

Poor

09 Jun 2026

Sara

My room smelled like sewer gas. It was coming from the shower. The room was run down and the breakfast was empty by 8am and not refilled.

Self

8/10

Excellent

09 Jun 2026

Anthony

The hotel was very clean and the staff were friendly. The hotel is not in the best location and very little within walking distance.

Family_with_children

2/10

Poor

07 Jun 2026

Maria

Awful! The bathroom has mildew, I ‘ll took the picture! The gym, some of the machines useless and breakfast area (elbow eggs was cold) and no ice for juice machine!!

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Sheronda

They should have made it more clear that check in was on the 2nd level..breakfast options could have been better especially for the price

Partner

10/10

Exceptional

31 May 2026

Colleen

Staff was excellent!

Self

8/10

Excellent

25 May 2026

Micheal

Property was clean, staff was very helpful and friendly. Breakfast was good but some pastries would be nice. Room was clean but there was a decent amount of footsteps from room above and road noise was loud sometimes.

Partner

10/10

Exceptional

23 May 2026

Amy

Initial impressions: very helpful staff, clean , easy parking (discounted if you’re a HH member) Booked this hotel because of a concert at Bluestone and it’s somewhat of a walkable distance. We still Uber’d because it was pouring rain. Price range was right under $200 for a Friday night. King size rooms are very spacious , modern and clean. The area seemed mostly safe to walk around , although a few homeless people due frequent the area. We walked to coffee and a sushi restaurant near by with no issues. Area is up and coming. No grocery or convenience stores near by. Breakfast was great!

Partner

8/10

Excellent

17 May 2026

Latchezar

Clean.

Family

8/10

Excellent

14 May 2026

PATRICIA

Home2 are always great. The only issue is the parking lot area. Is a building and you park in the second floor with small vehicle but has a fee of $35 to park for a night in the first floor where there is bad pee odor.

Partner

8/10

Excellent

13 May 2026

Melissa

Very friendly staff at the front desk, free breakfast, the bed was not comfortable at all

Family

6/10

Pleasant

11 May 2026

Brian

Hotel lobby was difficult to find, staff was friendly, parking was close and felt safe. Room was average with a strong smell of smoke.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Tiffany

Clean and nice hotel. Easy check in and out.

Partner

10/10

Exceptional

27 Apr 2026

sara

the staff are very friendly and helpful!

the rooms are huge and bright, wonderful kitchenette area.

Family

10/10

Exceptional

26 Apr 2026

Danielle

Great breakfast, free street parking. Close to the CapCity Half marathon start line and packet pickup.

Partner

2/10

Poor

11 Apr 2026

Elisabeth

Such kind staff. However, my first room had a terrible stench that made my eyes water and my stomach turn. Like something had burned in there and then was covered up with a strong detergent line-like smell. When I complained they were really accommodating and allowed me to move rooms. They even gave me a discounted rate for the trouble. The second room smelled sour, like pickles. Because by that point I only had 14 hours until I could leave, I stuck it out.

Although the lobby was nice and the staff were nice, they really need to rip the carpeting out of those rooms. I have never requested to move rooms at a hotel before but this was just awful. I told the front desk person that they really should not give anyone else that first room until they get to the bottom of that vile odor.

Business

4/10

Poor

11 Apr 2026

Rudolfo

The hotel is very clean and well cared for. There is a big breakfast with a variety of hot choices as well as cold items to choose from. The bed is very uncomfortable in ADA room and if you move at all it would creak and make loud clanging noise. Shampoo, body wash and conditioner is supplied. There is a play area with toys for kids. It is on 2nd level and entry is up there as well. Very confusing even to Uber drivers.

Business Partner

10/10

Exceptional

06 Apr 2026

Lew

Breakfast is good!
They need to develop a system to address situations where they are out of a breakfast item(s). Not currently in place.

Business

10/10

Exceptional

05 Apr 2026

Carlean

every thing was good.

Family

10/10

Exceptional

05 Apr 2026

Noah

Good room

2/10

Poor

03 Apr 2026

W

Booked a king suite room Via Expedia when we arrived we were in a Queen suite. Advised front desk and stated Expedia booked us as a Queen, and now all Kings are Taken. I paid for a king but front desk Mgr stated Expedia would have to make up the money difference as they booked it, and Hotel is not responsible. Of course Expedia claimed it’s the hotel’s responsibility and advised they attempted to contact Mgr of Hotel with no response. Also this hotel makes you pay $40 a night for parking IN THERE HOTEL LOT that is wide open to the public to park or hang out in. Food wasn’t very good, eggs tasted like rubber and not a lot of other choices. Pass on this Hotel and we will never book via Expedia or stay in another Home2Suites.

10/10

Exceptional

29 Mar 2026

Linden

Great hotel

10/10

Exceptional

27 Mar 2026

Chad

Everything was great along with the breakfast and the staff.

10/10

Exceptional

17 Mar 2026

Nicola

amazing staff!! Front desk ladies were so kind and helpful

Self

10/10

Exceptional

17 Mar 2026

Tristan

Wonderfully clean room, furnishings and items all in great condition. Quiet during weeknight stay. Decent breakfast. Paid parking not ideal, but easy access from garage to lobby. Would stay again.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

sara

Very spacious room and friendly staff. Easy parking, air conditioning and heating worked well.

Family

6/10

Pleasant

15 Mar 2026

Jenna

The water pressure is amazing

6/10

Pleasant

15 Mar 2026

Jennifer

Breakfast should have been available at 6am on the weekends. Coffee wasnt even avai

10/10

Exceptional

14 Mar 2026

Denise

Easy and beautiful

8/10

Excellent

12 Mar 2026

Jennifer

Rooms were clean, needs were really firm but the sheets were very comfortable. AC works very well! Didn't partake in other amenities due to having to be at the hospital at 6am. Front desk staff were AWESOME!!! My dad said he heard gunshots during the night, I was 4 doors down from them on the same side of the building and I didn't hear a thing but I trust him.

10/10

Exceptional

03 Mar 2026

John

Excellent breakfast

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Elizabeth

The staff was incredibly sweet and helpful! Room was super clean ! Air worked perfectly and the parking lot was easily accessible

Friends_and_family Friends

2/10

Poor

24 Feb 2026

CHRISTINE

This was one of the worst hotel experiences I’ve ever had.

I booked my reservation through Expedia, and when I arrived to check in, I was told that the same reservation number was under a different name — and that person had already checked in. I showed the front desk associate the reservation confirmation on my phone, but instead of trying to help resolve the issue, she was extremely rude and dismissive.

When I asked her to please assist me in figuring out what happened, she accused me of being “combative,” which I absolutely was not. I was simply trying to understand how my confirmed reservation had been given to someone else. There were cameras at the desk, and I even mentioned that they would clearly show I was calm and respectful.

It didn’t stop there. When I asked about parking, she directed us outside but failed to mention that a parking pass was required to be displayed in the vehicle. My friend noticed a sign and went back inside to ask for one. At that point, the same associate was on the phone with the corporate office — after previously telling me she had no way to contact corporate and that my only option was to call Expedia.

The lack of professionalism, inconsistency, and poor customer service was shocking. I NEVER have left a negative review before, but this experience was incredibly disappointing and frustrating. Her name started with an A.

Friends

4/10

Poor

23 Feb 2026

kenneth

We booked the room for February 18th - 21. We did not have hot water for 18th and 19th a

2/10

Poor

18 Feb 2026

Amy

Unfortunately there was a problem with their broiler on 2/17 - 2/19 and there was no not water. Went to breakfast and there was no OJ or milk.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Amy

Clean, courteous

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Amy

Clean room. Nice amenities.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

GLORIA

Room was spacious and clean

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Laura

Room was clean and comfortable. Breakfast was one of the best hotel buffets I have ever been to. Great staff too😊

4/10

Poor

03 Feb 2026

Cynthia

Check in due to Expedia was very poor as they did not properly communicate the reservation.

4/10

Poor

02 Feb 2026

Cynthia

Expedia on Friday evening, did not get its reservation to the hotel. This was embarrassing.

6/10

Pleasant

15 Jan 2026

Sherry

The staff was amazing but the room is dated, it needs new carpet, new blinds and smart tv’s to access your favorite shows while away from home. Not as nice as the other Home 2 Suites I’ve stayed at!

Leisure Family

8/10

Excellent

02 Jan 2026

Elizabeth

Very nice room and amenties

8/10

Excellent

29 Dec 2025

GLORIA

Clean and spacious room helpful staff

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

John

Room was clean. Nice breakfast buffet

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Gary

Nice stay

10/10

Exceptional

30 Nov 2025

Terrence

Great price, love the free breakfast and the staff if nice!

6/10

Pleasant

16 Nov 2025

Bob

Room was ok, staff was nice, breakfast was ok,
Location ok but not much around within walking

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Mary

Comfortable nice hotel

Leisure Partner

4/10

Poor

02 Nov 2025

Nina

The room needs to be updated as well as the beds. Very uncomfortable mattresses and could feel the springs. The linens need to be thrown away because they were so old. Definitely not worth the money. The staff were great and pleasant.

Leisure Family

10/10

Exceptional

30 Oct 2025

Ashley

Yea

2/10

Poor

29 Oct 2025

Amir

Doesn't matter what happened during the stay; at the end of it, I found out they charged my credit card without my permission or my knowledge.
If I didn't check my bank statement, I wouldn't even know about this charge.
Basically, they committed credit card fraud.

Business

10/10

Exceptional

26 Oct 2025

Lisbeth

Just amazing and very welcomed ☺️. Clean ,breakfast was amazing. Loved my stay ❤️

Business Family

10/10

Exceptional

19 Oct 2025

Mary

We were pleasantly surprised by the great quality of this hotel. In Columbus for a wedding, we walked several miles from the hotel to the Franklin Park and Topiary Park and walked 10 minutes home from the wedding at 9:30 pm. Felt very safe. Room, food, front desk all terrific. Would stay again for certain.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Amanda

Nice, clean with good breakfast! Pillows were flat but bed was comfortable. Careful checking in at night. The homeless will approach you if the staff doesn't get the door unlocked fast enough. I'd call the front desk before you get out of your car. Front desk was very helpful and friendly!

Friends_and_family Friends

10/10

Exceptional

08 Oct 2025

Kris

Clean and spacious room, helpful staff, comfortable bed, large shower

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

VINCENT

Sunday morning breakfast was disappointing: oven broke down so hot food was not available.

8/10

Excellent

05 Oct 2025

Alexis

Very convenient to freeway but quiet. Hotel is new and clean. King matttress was a little thin for my taste but everything else was fabulous!

Leisure Family

8/10

Excellent

29 Sep 2025

Lauren

Hotel was great. Surrounding area was

10/10

Exceptional

28 Sep 2025

holly

Staff was the best!

Partner

2/10

Poor

27 Sep 2025

matthew

Worst hotel

Absolutely horrible. Got the wrong room from what I originally booked. Front door was unlocked when we got the room keep. Felt Super unsafe. Bathroom door was broken and didn’t close. Got double charged for my room leaving me and my wife stranded in Ohio with 67 dollars in our account. Then was kicked out our last night because we didn’t have money to pay for our last night. Due to the double charge from the hotel. And never got compensation. Absolutely ridiculous and horrible customer service/ care.

Partner

10/10

Exceptional

15 Sep 2025

Caitlin

This hotel was so nice! I loved it!!! The staff was so friendly and accommodating!

Leisure Partner

4/10

Poor

06 Sep 2025

Cornelis

Staff not nice

The staf was not friendley.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Stephen

Clean room and great staff always!

10/10

Exceptional

31 Aug 2025

David

Breakfast was amazing!

Business Family

10/10

Exceptional

25 Aug 2025

Miss

A warm welcome

The team here make it. A huge thank-you to Misty Rice who came and gave us cookies when we were working on our laptops and offered us a meeting room. Lovely people.

Partner

10/10

Exceptional

20 Aug 2025

Stephen

Amazing

6/10

Pleasant

16 Aug 2025

Maureen

We didn't even stay here as we felt very unsafe.

10/10

Exceptional

11 Aug 2025

Ryan

One night stay

Starves amazing great location for our trip. Just little pricey for one night stay.

Partner

10/10

Exceptional

30 Jul 2025

Bastian

Great staff, always helpful and patience

Leisure Pet

8/10

Excellent

26 Jul 2025

Steven

Lobby is on the 2nd floor, which if I had read the email, I would have known that! Room was spacious with a couch and the bed was quite comfortable. Like most rooms with an air conditioner, the on/off during the night is disturbing. Shower was excellent, good height on shower head and good water pressure. Good breakfast options. I would definitely stay here again.

Leisure Partner

8/10

Excellent

23 Jul 2025

Lynne

Room was nice. Quiet. Think parking should be included in cost as it was unprotected/uncovered.

Leisure Family

10/10

Exceptional

23 Jul 2025

Marsha

Very Good breakfast with a variety of options. Easy parking. Very clean and modern.

Leisure Self

10/10

Exceptional

23 Jul 2025

Philip

Good place

6/10

Pleasant

11 Jul 2025

John

$23 for parking is way too much for a 2 star hotel

10/10

Exceptional

07 Jul 2025

Paul

Loved everything about it. Great desk people. Very clean room. Super well lit bathroom and walk-in shower. Very convenient and accessible parking on the 2nd floor. Convenient 10 minute walk to downtown Columbus!

Regards - Paul

Leisure Self

10/10

Exceptional

05 Jul 2025

Sherry

The breakfast buffet is really continental breakfast served buffet style. The hotel is A+ clean. The hotel is the East side of downtown. Overall very nice hotel. I would stay again. Limited dining areas but do offer Grubhub with free delivery.

Leisure Self

10/10

Exceptional

01 Jul 2025

Andrea

Nice and clean. Conveniently located

Leisure

10/10

Exceptional

22 Jun 2025

Howard

It was close to National Children's Hospital

Business Partner

10/10

Exceptional

18 Jun 2025

Amanda

Nice rooms! A few suggestions...there needs to be a stove in the rooms versus getting a portable stovectop from the front desk and with only having 1 bathroom in the suites, the front of shower needs to be covered instead of glass so if someone needs bathroom while another is taking a shower.

Leisure Family

8/10

Excellent

18 Jun 2025

Robin

The staff person that checked me out was not personable at all. She acted like I was a bother. The ice machine on the 4th floor (my floor) did not work, so I had to go downstairs to the 3rd floor each time I needed ice.

Business

2/10

Poor

12 Jun 2025

Allison

We confirmed early check in with the hotel before we left. Upon arrival we were told that our room wasn't ready. We told the lady at the desk that our early check-in was confirmed at 6am that morning. She told us to wait in the lobby and check back in 30-40 min. We waited a while and then asked for an update and she said a room was available. We go to the room and it was not the one we booked. We went back to the desk and asked for the correct room, king suite. All the king rooms were booked and we were told there is nothing that could be done. We stayed in the room and soon discovered a fruit fly infestation and then a roach the following morning in the bathroom. Parking was waived and we were offered a $50 gift card to expedia. Out $200. Never booking with expedia or hilton again.

10/10

Exceptional

11 Jun 2025

Jed

Hotel was great,

Friends_and_family Family

8/10

Excellent

13 May 2025

Jason

Weekend Festival Stay

Extended weekend stay for Sonic Temple Music Festival. Hotel was comfortable and very clean. Location was excellent, easy short drive to festival and close to several downtown restaurants, shops and bars. Hotel has a nice outdoor patio area with a fire pit. Parking can be a little tight, especially if you drive a full size truck or SUV. Otherwise, it's a good place to stay. I'd stay here again.

Friends_and_family Family

10/10

Exceptional

12 May 2025

Trent

This was my second time staying here while attending the Sonic Temple Festival. Comfortable clean rooms and friendly service.

Friends_and_family Friends

6/10

Pleasant

02 May 2025

Amber

Noisy, but staff was helpful and very friendly

Leisure Self

8/10

Excellent

30 Apr 2025

Melissa

The breakfast options for were modest. For the price, I think the hotel could do better.

Leisure Family

8/10

Excellent

18 Apr 2025

Brett

A experience

Leisure Friends

10/10

Exceptional

13 Apr 2025

Verified traveler

Ladies stay

The ladies at the front desk were welcoming and friendly. The breakfast was fresh and delicious and the lady taking care of breakfast was very helpful and keeping the buffet clean and restocked. Checkout was super simple and the hostess very sweet. The hotel being on the 2nd level made parking feel super safe since we were not on the street. The only thing I felt uncomfortable about was we were in a room with an adjoining door. I felt like it needed extra security for the adjoining door.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Emily

The hotel was okay. I can hear every car going by, toilet paper and paper towels were thin. No hand soap in the kitchenette or bathroom. Bed was comfortable enough and the room was very soacious compared to most hotels

Leisure Partner

10/10

Exceptional

06 Apr 2025

Kaley

Overall a great stay!

Leisure Partner

4/10

Poor

01 Apr 2025

Eric

The pictures looked great in the listing but property didn't live up to them. Felt like I was catfished. Shower was mediocre, pressure was okay but the hot water capacity was nice. Bathroom door was broken. Bed was terrible. Tried breakfast the first morning and it was meh. Setup isn't great if there's more than a couple people wanting breakfast.

Definitely not on my list of places to stay when I fancy Columbus again. I should have waited and booked the junto or something else last minute for not much more. Booking ahead and trusting Hilton was not the play. This is one in the portfolio to look past

Leisure Partner

10/10

Exceptional

30 Mar 2025

Alicia

First time in Columbus, and we enjoyed our stay. Check in and check out were a smooth process. The room was modern and clean with a great kitchen. The continental breakfast had waffles, eggs, sausage, potatoes etc. It was a great price as well.

Leisure Family

10/10

Exceptional

24 Mar 2025

Shasme

The staff was exceptionally great and helpful.

Leisure Family