Mercure Roma Centro St. John

10/10

Exceptional

20 Jun 2026

Kierstyn

The staff was so helpful in explaining areas of Rome and options of things we could do. Everyone was kind given our broken Italian.

Family

10/10

Exceptional

27 Apr 2026

Nimisha

The hotel is really clean, staff is really nice and extremely helpful. The breakfast was excellent. Location is very good. Highly recommend it.

Family

10/10

Exceptional

31 Jan 2026

Catriona

Great location

10/10

Exceptional

12 Jan 2026

Olga

Spot was well centre.
U can walk to rhe colusseum and ither attractions

4/10

Poor

05 Nov 2025

Paul

Staff were unfriendly, unhelpful, and slow

Business_and_leisure Self

10/10

Exceptional

17 Oct 2025

David

When I removed my keycard from the slot that keeps the lights on, the power to the outlets also went dead so my phone went dead and my alarm didnt go off.

10/10

Exceptional

17 Oct 2025

Sandra

Great location. Helpful staff and nice breakfast offered for a fee. Rooms were clean and very nice.

10/10

Exceptional

15 Oct 2025

Dimmelza

Wonderful hotel, close to a lot of tourist spots, like the colosseum, staff were very kind and friendly and provided great service, the buffet breakfast had a lot of variety and was very tasty. It was clean but the bathroom needed a little bit more cleaning, there was a lot of water residue, water spots. Overall it was good hotel, I’d recommend it!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Alicia

We a

10/10

Exceptional

08 Sep 2025

Noe

Very comfy

Leisure Friends

6/10

Pleasant

03 Sep 2025

Sierra

It was okay! The shower had mould in it, and there was trash in the trash cans when we checked in, but other than that it was fairly clean. Location is okay too! 20 minute walk to most places!

8/10

Excellent

21 Aug 2025

Steven

The property was adequate, and the room was spacious if very dated.

What stands out is the close proximity to the colosseum.

The area was generally quiet overall a lovely stay

Leisure Partner

2/10

Poor

17 Aug 2025

Ali

BARELY 2-STAR PROPERTY

Who said this is a 4 star hotel?!!! This is barely 2-star motel in a very bad shape, old and worn out. Bed mattress is sink, show head broken, dirt all over the place. Front desk speaks broken English and is not helpful with requests. This place is NOT safe at nights and is FAR from the center.

Partner

8/10

Excellent

17 Aug 2025

gilbert

Easy access to transport staff was very good

Leisure Family

6/10

Pleasant

12 Aug 2025

sandra

The hotel is well located. The room we had was small, and so was the bathroom. The bidet was too close to the shower, making it very difficult to get in. The soap bottles in the shower and sink were empty. I put them outside the bathroom so they'd notice when they cleaned, but when I returned, I found them in the same place and still empty.
The breakfast was good.

Leisure Family

6/10

Pleasant

13 Jul 2025

Edward

Stupid toilet arrangement with bidet could not use toilet properly

Leisure Partner

4/10

Poor

13 Jul 2025

Hans

First the good - the front counter staff were very helpful when asked for things (i.e wake up calls, cabs, information) and patient with language barrier issues.
Now the bad - The room was not as advertised. Bathroom was in disrepair. Almost zero soundproofing, you could hear all your neighbors bathroom activities, flushes, showers and even taking a number 2. Housekeeping staff on one occasion left our door open (thankfully nothing was missing, anyone could have walked in). No water pressure to fill tub, not that you would want a bath with their dirty jet heads. Definately not a four star hotel, or we were the unfortunate folks who got shafted with the worst room in the hotel.

Leisure Partner

6/10

Pleasant

10 Jul 2025

Shestie D.

Room was ok. Bathroom way to small

Partner

6/10

Pleasant

08 Jul 2025

Christina

Good location but needs to improve upkeep

Stayed for 4 nights — overall a decent stay, but with a few issues.
The location is excellent: just a short walk to the Colosseum and close to the metro, which made exploring the rest of the city really easy. The bed was very comfortable, which helped after long days of walking.

However, a few things fell short. The description of amenities wasn’t fully accurate — there was no airport shuttle, even though it was listed. Parts of the room looked worn: chipped paint on the door, jets in the bath that seemed old and unclean, and fake nails left on the floor, which clearly had been missed by housekeeping. We didn’t have much interaction with staff, so can’t really comment on service.

Partner

10/10

Exceptional

03 Jul 2025

Sheila

Very friendly and helpful staff. We enjoyed our stay and would return if ever in the area.

Leisure Friends

10/10

Exceptional

26 May 2025

Dimitrios

Excellent hotel, very gentle and helpful stuff, convenient location, they have to try a little better at the cleaning

Leisure Self

2/10

Poor

21 May 2025

Siddharth rajeshkumar

Staff is rude no manners how to talk with customers. Rooms are very very small as per price.
Waiters n all said we don't speak English.

4/10

Poor

15 Apr 2025

Farida Gholam

I was offered a room with broken toilet seat, i requested to get it replaced. They gave me the smelly room, i agreed to stay in the same room woth broken toilet seat. I was charged for a bottle of water. The kitchen & cleaing staffs were friendly but the reception staff were not friendly.

Leisure Family

10/10

Exceptional

11 Apr 2025

Marco

Good location and good price.

Leisure Partner

2/10

Poor

11 Apr 2025

Christopher

Hotel is limited. Rooms too hot. Aircon not allowed in rooms “until June”! Rooms clean but very small. Bar closes early. No room service food. Lack of irons available for those staying in business. No gym.

Business

8/10

Excellent

28 Mar 2025

Anika

Hotel was just a short walk from the colosseum. The hotel itself was nice, well-kept with kind staff. The area it was in had more graffiti & seemed to be a little away from dining & attractions more in the center of Rome. All in all a lovely hotel :)

8/10

Excellent

26 Feb 2025

Angelina

We’ve stayed for 6 days at the Hotel Saint John. Safe area & mostly quiet. Walking distance to the Colosseum! On your way, you pass by a supermarket & a few small stores. Many restaurants & shops towards Roma Termini Station in another direction.
My window faced the back towards a school so it was quiet at night. Slept with the window opened due to the air conditioning being turned off during February- which was fine because the temperature dropped overnight from 50’s Fahrenheit to 40’s Fahrenheit. Breakfast offered a wide variety to choose from. Staff were great; friendly & helpful.
Room was modern-ish & neat. Room was a good size for me alone. Can be a tight fit for 2 people. Can use a few more outlets / usb outlets. Bed was a little hard. Tub could’ve been more cleaner. Water ran all over floor during showers due to the small shower door.
Overall, a very good place to stay while in Rome.

Leisure Friends

6/10

Pleasant

27 Jan 2025

Gareth Jonathan

A close walk from the Roma Termini. 5 minute walk to the colosseum and on to Rome central from there.

Not in a tourist area.

Rear of hotel overlooks a school and the windows are not sound proof.

Rooms were nice if small, showers are also small.

Day staff were friendly. We had an issue first night upon returning from an afternoon exploring we found the curtain has detached from the ceiling. No maintenance available, asked if we’d sleep without a curtain, when that kind offer was rejected we were informed there’s no replacement room available, then there was but it was a twin only room rather than the superior booked.
Next morning we were moved back into a different superior that had been available the night before.

Breakfast was very enjoyable.

All in all, once the issues were resolved it was a pleasant place to stay.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Ivis

Every thing is ok

Leisure Partner

10/10

Exceptional

27 Nov 2024

Manlio

Great place, good staff and very clean. An overall great experience.

Leisure Partner

8/10

Excellent

18 Nov 2024

Manlio

Good spot but the bathroom is a kids size shower

Leisure Partner

10/10

Exceptional

14 Nov 2024

Blanca

We had a nice staying at the Hotel, the room was clean, good breakfast, easy access to transportation, we will definitely come back there.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Jacquelyn

Felt very comfortable and safe at the property. I didn’t like the restaurant that was recommended down the street. We were miss treated by the waiter, didn’t get our order etc. very disappointed and suggest you don’t recommend them. Sanjio’s 😏

Leisure Friends

6/10

Pleasant

19 Oct 2024

Bob

No ac, no airport shuttle I was told to find a taxi, no cruise port shuttle but did call a taxi (155 euros) and no complimentary breakfast. Location is excellent, very easy to walk or take Metro

4/10

Poor

19 Oct 2024

Bob

There is no airport shuttle and there is no shuttle to cruise port as advertised. Breakfast was not included and no Ac.

Leisure Partner

8/10

Excellent

15 Oct 2024

David

Pillows too jard

10/10

Exceptional

10 Oct 2024

Nicole

Great location as it is close to Roma Termini and within walking distance from the bus that is a few stops from the Colosseum. Direct bus route to major tourist attractions. Room was clean and comfortable, although bed was a little hard for my personal preference. Breakfast buffet had lots of options. Staff was helpful. Would definitely stay here again.

Friends_and_family Friends

8/10

Excellent

25 Sep 2024

Nikita

Hotel was nice, a little bit old with a furniture, but still we enjoyed our stay. Just 15 minutes by walk to Colloseum

6/10

Pleasant

17 Sep 2024

Gregory

Small shower

Leisure Family

6/10

Pleasant

17 Sep 2024

Taylor

The laundry service was very unique

2/10

Poor

11 Sep 2024

sevket

Not good

Very old and dirty hostel type of place, cant call it as hotel!
Location is okay, and thats the only positive i can say about this place.

Friends_and_family Family

10/10

Exceptional

22 Aug 2024

Victoria

Comfy, clean, staff were friendly and helpful! Walking distance to colosseum easy!

Leisure Family

8/10

Excellent

20 Aug 2024

Vanessa

For the short time I spent there it was comfortable. The bed was the perfect comfort. There was no outside noise coming into the room to wake me up.

Self

2/10

Poor

15 Aug 2024

Youssef

Location is far. Service is horrible weird staff. The most awkward situation that I have never heard of is that they control the air conditioner for every room at the front desk. We had to call them every time the room gets colder or hotter. Hi can you please turn on the ac? WTH.

Family

8/10

Excellent

30 Jul 2024

Maria

Great location, near metro station.
Great staff

Leisure Family

8/10

Excellent

09 Jul 2024

Mickilon

*

Leisure

4/10

Poor

27 Jun 2024

XINDING

First night, only half roll of toilet paper left.
Third night, after shower found out there was no towel! Had to call front desk.
Very disappointed.

Leisure Family

10/10

Exceptional

14 Jun 2024

Kim

Lovely hotel! Close to everything either walking or metro! The rooms were small but ok. We would stay here again.

Leisure Partner

6/10

Pleasant

05 Jun 2024

Gloria

Not really clean and unfriendly

6/10

Pleasant

01 Jun 2024

Anthony

N

8/10

Excellent

27 May 2024

Maylin

It was a nice hotel

10/10

Exceptional

20 May 2024

Joseph Dennis

Reasonably priced and good location

Business_and_leisure Self

10/10

Exceptional

16 May 2024

Maryna

clean and convenient room

Leisure Family

4/10

Poor

13 May 2024

Viktoriia

Our experience was disappointing due to the inconvenience of having to call reception every time we wanted to adjust the AC, which seemed unnecessary. Despite booking for two people, we were only provided with one key for the room. Additionally, the room appeared significantly smaller than depicted in the photos. When we requested a room change, we were informed that all rooms were identical.

Leisure Friends

10/10

Exceptional

05 May 2024

Barbara

The staff is outstanding…kind, professional and responsive. The rooms are comfortable. Only 2 minor issues…I like having an outlet available next to a bed to plug my phone in. There is one on the desk and one in the bathroom.
Also, I suppose this is true for all hotels in Rome…we were there at the beginning of May and it was starting to get warm. I did not know that the country does not allow them to turn air conditioning on so early.

I would stay here again for sure. I loved the neighborhood. Not heavily touristy.

Partner

10/10

Exceptional

29 Apr 2024

Russ

Excellent Hotel! will stay here again.

The staff was so caring and helpful…they wanted to do everything to make us happy! so professional.
The location is wonderful near the San Giovanni Basilica and lots of decent restaurants.
Buffet breakfast had enough variety to satisfy all.

Partner

6/10

Pleasant

28 Apr 2024

Amanda

Nice bed, nice service, poor facilities

Bed was nice and comfortable but the rest of it was impractical. Had to put the kettle on the floor to boil it because the lead was too short to reach the socket from the desk, paper cups were provided for drinks instead of mugs, no spoon to stir any drink that was made and the bathroom was tight for space - a bidet right in front of the shower making it difficult to enter and exit.

Partner

4/10

Poor

11 Apr 2024

Gloria

We have to ask for toiletries and tower even they clean the room

Leisure Partner

10/10

Exceptional

27 Mar 2024

Sharon Rose

Near colosseum and metro

Leisure Friends

10/10

Exceptional

30 Nov 2023

Erick

Everything amaizing hotel

Leisure Self

8/10

Excellent

13 Nov 2023

Joe

Hotel itself was lovely, staff were excellent all seemed to be fluent English also. Breakfast was nice although wait for the waiter to offer coffee as the buffet coffee isn’t so good. 15 min walk to the Colosseum and another 20 mins to the Trevi fountain.
There is metro stations close and hotel will call a taxi if needed but we walked everywhere easily enough, lots of places to eat close also.

Leisure Partner

10/10

Exceptional

17 Oct 2023

Kaicun

Good

6/10

Pleasant

18 Aug 2023

Prabhjyot

Area outside was dirty. Washroom not very clean. Didn't refill the toilet paper, soap and water bottles.

Leisure Family

10/10

Exceptional

26 Jul 2023

RAMONA

The staff was very nice when we checked in and the walk to the Coliseum was great not too far.
Thank you!

Leisure Family

10/10

Exceptional

14 Jul 2023

Cynthia-Anne

Clean, good ac

10/10

Exceptional

29 May 2023

Carla

Breakfast love it

8/10

Excellent

22 May 2023

Kelly Ann

Had a problem with the a/c but otherwise a very clean comfortable stay

Leisure Family

10/10

Exceptional

16 May 2023

Zulema

Excelente atención cuando llegas, muy limpia la habitación y buenas condiciones, el desayuno es muy variado y excelente calidad. El personal te ayuda en todo lo que necesitas, en general el servicio es excelente, gracias.

Leisure Family

10/10

Exceptional

09 May 2023

June

Staff was very helpful and friendly. Breakfast was better than average hotel breakfasts. Bed was very comfortable. I really liked this hotel and would stay again.

10/10

Exceptional

01 May 2023

Timothy

Excellent customer service, great breakfast and convenient to Metro.

2/10

Poor

27 Mar 2023

Ana

Awful customer service

Business_and_leisure Partner

10/10

Exceptional

30 Jan 2023

OSCAR

Very centric, clean, friendly staff, great breakfast.

Leisure Friends

10/10

Exceptional

15 Nov 2022

Anita

I stayed at Hotel Saint John at the beginning and end of my trip. The hotel was quiet and in a nice area, with lots of transportation options. The staff was helpful.

Leisure Self

6/10

Pleasant

12 Nov 2022

Danny

I would rate my stay average. Room was tight like most European centers, that's alright. good bed. lack of power plugs near bed. But main problem's were really the clogged sink in the bathroom and the shower, that would pour really cold water for about 3 seconds each 40 seconds. Really unpleasant. Good staff. However, interphone to reception was always ringing busy. I complained and it kept happening anyway.

Leisure Partner

8/10

Excellent

19 Oct 2022

RAMA

Loved that it was walking distance to the Colosseum. The staff was great. We got a welcome drink on the first day and their breakfast buffet was great. When my husband left his phone there by accident, the staff went above and beyond to help us get it shipped back to us - all the way from Rome to Florida, USA. We really are glad we stayed there.

Leisure Partner

6/10

Pleasant

18 Oct 2022

Jessica

This hotel is lacklustre for a 4 star hotel. The room is small and the bathroom is even worse. The shower was so tiny you can barely move. The toilet is directly across from the bidet and if you’re tall your knees touch it when you sit which is weird. I would not stay at this hotel again when I visit Rome

Leisure Friends

4/10

Poor

06 Oct 2022

Mehdi

In room 209 you can feel the springs in the mattress. Terrible night. This should be checked and not be given to a customer.

Business Self

2/10

Poor

30 Sep 2022

Lina

Room size is very small and does not match the pictures

Business_and_leisure Self

10/10

Exceptional

30 Jul 2022

Rakhim

I recommend this hotel!

8/10

Excellent

04 Jun 2022

Roberto

The stay was great because of the staff. Could be a bit cleaner.

Leisure Family_with_children

4/10

Poor

10 May 2022

Jason

Air con didn’t work. Room full of mosquitoes

Leisure Friends

6/10

Pleasant

04 May 2022

Robert A

The building was convenient to public transportation and walkable to many attractions. The front desk staff did their very best in attempting to be helpful. The deluxe king room was an enormous disappointment as the temperature was unbearably warm and uncomfortable. The staff advised us to turn off all of the lights to cut down on heat emissions. The wi-fi inside the room did not connect so it was suggested that we sit in the lobby to work with our devices. Instead we moved all of our belongings to a junior double room without any staff assistance. Since we booked a deluxe king room and settled for a junior double room we felt that a price adjustment was appropriate. Unfortunately, this became a struggle with the front desk.

Leisure Partner

10/10

Exceptional

21 Jun 2026

Elvis

10 minutos caminando del
coliseo. Habitación perfecta si se consigue una buena tarifa, merece la pena

Self

10/10

Exceptional

18 Jun 2026

CESAR

Al inicio tuvimos problemas con el wifi pero luego solucionaron inmediatamente. Valoro el gesto del personal del hotel.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Arminda

Muito bom, me hospedei duas vezes, ótima localização, quarto e banheiro confortável, limpo e espaçoso. Equipe de funcionários atenciosos nos receberam muito bem. Café da manhã muito bom com várias opções, fiquei muito satisfeita.

Partner

10/10

Exceptional

06 Jun 2026

Wesley

Tudo certo incrível amei o hotel

Friends_and_family Family

8/10

Excellent

19 May 2026

Rémi

Hotel

2/10

Poor

21 Apr 2026

Cindy

Super gehorige kamer, als iemand in een andere kamer doucht of het toilet doortrekt, hoor je dat in de kamer. ‘s Nachts ook regelmatig wakker van geluiden in de straat. De airco in de kamer kon niet aan, dus het was bloedheet. De kledingkast was lastig te gebruiken want de deur klemde en het toilet zat echt op een mega onhandige plek in de badkamer, je moest je er echt op wurmen. Het personeel was oké, niet de vriendelijkheid die wij gewend zijn. Enige pluspunt van het hotel vonden wij de locatie.

Partner

8/10

Excellent

02 Apr 2026

Joacir

Bom

6/10

Pleasant

19 Feb 2026

Erick

Quarto estava saindo um ar muito quente pelos dutos , mesmo com ar condicionado desligado . Não deram outro quarto superior. Deram um andar todo em reforma . Experiência deixou a desejar .

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Marcello

Tutto ok , camera perfetta ma forse un po'fredda. Contento delllo staff e della struttura che mi ha proposto un upgrade gratuito

6/10

Pleasant

16 Nov 2025

Ali Barbaros

Otelin yenilenmeye ihtiyacı var. Konumu iyi, odalar küçük. Kahvaltısı zayıf.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Viktor

Замечательный отель , приятный персонал .В номере чисто , удобный матрас и подушки !

10/10

Exceptional

16 Sep 2025

Julio

El servicio del personal Muy bueno

8/10

Excellent

08 Aug 2025

Areli

Habitaciones pequeñas, limpieza bien, personal amable, tienda a unos pasos la estación del metro Manzoni y de ahí te mueves muy fácil al Vaticano, fuente de Trevi y caminando llegas al Colisseo.

2/10

Poor

25 Jul 2025

Gonzalo Adrian

Llegamos al hotel con la reserva correspondiente. De 2 adultos y 1 niño, Y resulta que mi reserva en la aplicación al niño de 11 años lo tomo por 1 niño de 1 año.
En el momento entendimos el error y obvio queríamos abonar la diferencia y el personal prácticamente nos decían que no podíamos. Estuvimos más de 30’ pidiendo abonar e ingresar hasta que quisieron o se aburrieron y nos permitieron ingresar.
Tuvieron otro problema cuando queríamos abonar en efectivo y se negaban por no tener cambio, cosa que eran billetes de 100€.
En definitiva, el personal es muy malo la Sra y el Sr de barba que lo único que hacían era mirarse entre ellos.
Vamos seguido a Roma, y claro está… a nuestros amigos no le vamos a recomendar vuestro hotel.
Buenas noches

Leisure Family

8/10

Excellent

27 Jun 2025

Emanuel

Hotel nella media senza infamia e senza lode, ottimo per la posizione

Leisure Partner

8/10

Excellent

11 Jun 2025

Tuukka

The hotel was nice, room was very clean and the staff friendly

Partner

2/10

Poor

04 Jun 2025

Maria Eugenia

cuidado si viajas con niños

Hice una reserva para dos adultos y un menor a traves de hotels.com señalando que el menor tenia diez años. Tras pagar la reserva, que no era reembolsable, me dicen que menor para ellos son solo niños de menos de dos años y que tengo que reservar una segunda habitación. Un gran engaños

Friends_and_family Family

6/10

Pleasant

30 May 2025

moreno

ee

Business_and_leisure Partner