Park Inn by Radisson, Sydney

8/10

Excellent

15 May 2026

Janice

Room was clean and the bed was very comfortable. Breakfast was good and very reasonably priced. Friendly staff.

Partner

10/10

Exceptional

13 May 2026

Kelly

Had a great two nights stay here while we waited for our Ferry crossing. Very quiet and clean.

Family

4/10

Poor

13 May 2026

Joe

Bed was clean and somewhat comfortable. When we walked in, room was cold and damp (no heat had been on), when it was turned on, would only heat to 66•. It was cool and damp through the night. There was peeling paint everywhere and holes in the wall about the vanity. This was a last minute, late night stay. I wouldn’t recommend it if you had a choice.

Family

8/10

Excellent

12 May 2026

Sally

Room was clean. Staff nice.

Partner

6/10

Pleasant

10 May 2026

Timea

Old hotel, needs updates.

Friends_and_family Family

2/10

Poor

05 May 2026

ATIF

I just found good staff who refund me for my other day because i wanted to leave the hotel. I had bad experience. Mattress was terrible and pool was not working. AC has garbage inside.

Family_with_children

4/10

Poor

03 May 2026

Promise

Nothing. The beds weren’t cleaned. Moved to another room. Stil dirty beds. Dirty floors inside room and hall way didn’t smell to nice either. I didn’t stay. Got out of there

Family_with_children

2/10

Poor

02 May 2026

Yash

Wasn’t provided complementary breakfast so no idea about it. Not enough selection at bar. No exhaust fan in the washroom. Television set won’t work. The property felt kinda a old.

Partner

8/10

Excellent

02 May 2026

Daniel J.

Hotel stay was okay, only Issue I had was with the tub when taking shower water did not drain all through. Called front desk to help fix or change rooms. Was unsolved.

There are few guests whom like to ask for a smoke when outside

Staff was friendly

Friends

10/10

Exceptional

01 May 2026

Jeff

Check-in was quick and easy, room was modern but basic, and clean. The paint job in the bathroom could have been better but that’s just cosmetic and did not impact my stay. The food at the restaurant on-site is good, and the new pub “Second Encore Pub” located within the hotel is awesome, best of luck to Duane and Jenn on this endeavour. The music inspiration for the pub and decor is awesome be sure to stop in and have a pint.

Self

2/10

Poor

01 May 2026

Susan

The room was not clean, only one chair, window didnt open and the electrical plug cover plate was missing in bathroom.

6/10

Pleasant

30 Apr 2026

Deborah

Room floors need to be replaced.

10/10

Exceptional

29 Apr 2026

Amanda

While the exterior is a little run down the rooms were very nice and comfortable. Can’t go wrong with the price!!

Family

4/10

Poor

28 Apr 2026

Patricia

This hotel's reach exceeds its grasp. It aspires to be a run-of-the-mill hotel and part of a chain but it fails repeatedly. I was dismayed from the very first by the fact that there are luggage charts but no way to use them because the rooms are upstairs but there is no elevator and you can't drag a luggage cart up a flight of stairs. The hallway to our room was dim and made dimmer by the black-painted woodwork and doors and red accent pieces in the hall. If it were meant to be sophisticated it looked gloomy instead. The room was sufficiently clean but dim because some of the lamps didn't work and there was no overhead lighting. When I went to take a bath we had to call the front desk to supply a stopper for the bathtub. The clerk was very helpful but had to search all the unused rooms to find the single stopper in the hotel. The windows don't open and the room was stuffy and hot at night. Unless you ask, the sheets are changed every three days. I don't know what day I was there but they seemed OK and I hoped for the best. We didn't try the breakfast because, judging from the menu, it was the same kind of food that we get for free in most other hotel chains. I hope there is another choice for hotels in Sydney when I return because I do not want to repeat this experience.

Partner

10/10

Exceptional

28 Apr 2026

Bernice

Our only concern what that the heater/AC unit in our room was extremely dirty. The fins on unit NEED to be cleaned immediately. Felt we were breathing dusty air all night. Husband is a volunteer firefighter and considered this situation a fire hazard. Management was made aware when we checked out.

Partner

10/10

Exceptional

27 Apr 2026

Brandon

Was a lot nicer inside than it looked! Clean. Had a nice restaurant inside and a cozy lounge. Pool had a sauna as well and first floor rooms had little walk out decks

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Tyson

Good price.

Family_with_children

2/10

Poor

26 Apr 2026

Karen

Don’t stay here if you need to sleep. The walls are paper thin and the staff does nothing to ensure quiet hours. The dozen kids running up and down our hall until 12:30am seemed to have had a great time, though.

Family_with_children

8/10

Excellent

25 Apr 2026

Judy

Room was clean but you need to update your pillows, they were dirty looking and very uncomfortable

10/10

Exceptional

24 Apr 2026

Cheryl

Clean and clear staff was excellent would stay there again and give it 5out of 5

Family

6/10

Pleasant

24 Apr 2026

Meg

Not a fancy stay but practical. They use synthetic sheets which isn’t the most comfortable.

Business

8/10

Excellent

20 Apr 2026

Andre

Restaurant wasn’t open Sunday.
Had to leave hotel to find food
Found that to be Inconvenience.

Self

6/10

Pleasant

19 Apr 2026

Susan

Our stay was for 1 night only. The staff were very helpful and happy to oblige in any way. But this resort is OLD and although cleaned as best could be, the room was adequate at best. Our king sized bed was very comfortable and the hotel was quiet so we had a good night's sleep. But some things were just very old and outdated. the hallways were very tired and dismal decor. The bathtub was clean but stained from years of use. The white shower curtain was clean but almost grey from use. There were some nice touches - a flower arrangement with our towel on our bed. We did not try the breakfast or check out the pool. This was not the type of room where I would enjoy staying in the room for a few hours to relax during the day. Location was good. I would only stay here again if my regular choices were full up and we needed a room for a night.

Partner

4/10

Poor

19 Apr 2026

Douglas

Room was clean but very dated with paint and design choices. An older hotel/motel in a depressed area of town.

Family

8/10

Excellent

16 Apr 2026

James

All good

Partner

6/10

Pleasant

14 Apr 2026

Tiffany

It states lunch is available but it’s not. It states dinner starts at 4, but it doesn’t start till 5-9. Breakfast goes to 11am. I was told I could order wine with food. The restaurant doesn’t sell alcohol. I had a problem with the restaurant more than hotel but unfortunately it’s attached to the hotel so the misleading and contradictory signage just makes me mad and unfortunately the hotel has to suffer the consequences because now I won’t be back.

Self

10/10

Exceptional

13 Apr 2026

william

Very clea n just dark walls should be lighter color

Partner

6/10

Pleasant

13 Apr 2026

valerie

Good

Self

8/10

Excellent

09 Apr 2026

Brian

Front entry should be leveled

4/10

Poor

06 Apr 2026

Dan

When I varrived i noticed thecremote would not conrol the volume of the tv and the tv power could not be switched with remote. Told the front desk and they took no action.
I then discovered the telephone did not work. Again I asked the front desk to fix the problem and they did nothing. Having no phone means no 911 service in an emergency. Not impressed by the staff at this hotel.

Self

6/10

Pleasant

04 Apr 2026

Nicholas

Temp control on heater/ ac unit under window disn t work
No fan in bathroon
No extra blanket

Self

10/10

Exceptional

04 Apr 2026

Leonard

Nice pool area

Family_with_children

4/10

Poor

02 Apr 2026

julien

Staff was friendly, but room wasn’t very clean. It smelled like bleach and mould. They clearly didn’t even wipe the bathroom counter as there was old dried toothpaste all over it. And the floor seemed like it was falling apart. The shower was old and outdated and overall condition of room was in rough shape. Don’t be fooled by the pictures like I was! I would definitely recommend spending a little more on something decent!

Self

6/10

Pleasant

01 Apr 2026

Brenda

Beds are clean and comfortable

Self

4/10

Poor

28 Mar 2026

Darlene

My stay was good except for the last day when the front desk staff yelled at me and my family members for asking a question. Very unprofessional!

4/10

Poor

24 Mar 2026

Tammy

Room was aged, disrepair, but overall it appeared somewhat clean and some extra touches like towel folding and embedded toilet paper. Pool not operational at time of stay so did not enjoy.

6/10

Pleasant

22 Mar 2026

Alicia

Building could use more updating, The beds were a little on the more firm side but werent bad, The pool could use a really good cleaning. Staff were friendly and helpful, restaurant wasnt bad the food was alright.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Jashanpreet

Comfy, neat, clean and perfect place to stay❤️

Friends

2/10

Poor

08 Mar 2026

Anjum

Never ever in my life had a worst hospitality experience than I experienced in this hotel .
No access to TV programs other than News channel and Cartoon Network. I asked if theres any music channel of access to youtube , I was denied by the receptionist.
Went inside washroom for a hot shower, again with a disappointment when water was chilling cold even after leaving the tap on for couple of minutes .
Asked for a housekeeper around 8.30pm in the evening since I accidentally spilled water over the floor, I was astounded to know there was no housekeeper available after 7pm .
Asked for water to make coffee using the Keurig machine , the receptionist asked me to use washroom’s tap water .
The most irritating part was the loud unpleasant noise made by the heat pump that caused me a whole night of discomfort.
This is ridiculous and made me feel worthless of the money that I spent for a relaxing vacation .
Never ever recommend anyone to visit there .

Partner

6/10

Pleasant

02 Mar 2026

Hana

Parking lot is terrible! Apparently there’s one in the back but it hasn’t been plowed. Entrance off of road should be better marked- the sign is past the turn. Rooms were okay but lobby and exterior were very tired. One plus was the beds were very comfortable. Hair dryer didn’t work - the plugs in the bathroom were faulty. Staff was lovely though. You get what you pay for. Would have appreciated if breakfast was included.

10/10

Exceptional

01 Mar 2026

Albert

Staff are great

Partner

8/10

Excellent

23 Feb 2026

Albert

Staff

10/10

Exceptional

23 Feb 2026

Vanessa

The staff are extremely accommodating, professional, and courteous!

2/10

Poor

20 Feb 2026

Gage

Our beds were dirty had a hair ball in it and water was dripping from the bathroom ceiling

10/10

Exceptional

16 Feb 2026

Daisy

Loved it. The workers are awesome. Our room was clean. Very nice people

Leisure Family_with_children

10/10

Exceptional

15 Feb 2026

Caroline

Room clean,staff helpful.

Business Family

8/10

Excellent

10 Feb 2026

Amandeep

Room/Bathroom was clean, Nice Heating and quiet. Only Bad thing was that one side of room didn’t had electricity running through the plugs.

Business Self

10/10

Exceptional

08 Feb 2026

Rachael

Wonderful staff and very clean and comfy room

10/10

Exceptional

05 Feb 2026

Albert

Staff where great to deal with!

Business_and_leisure

10/10

Exceptional

01 Feb 2026

Carol

Spotless, quiet, a delcious mral at restaurant , and every staff member was courteous , kind, and helpful!

Self

10/10

Exceptional

29 Jan 2026

Marie

The room was spotless.the people were very courteous & also very helpful in accomodating our needs .Second time staying there in the pass couple of months Would Highly Recommend the Stay at the Park Inn Very nice restaurant facility as well .

Business Partner

6/10

Pleasant

28 Jan 2026

Jim

Wifi not working, front desk could not make change for the vending machine which had nothing in it but Pepsi. Restaurant nor the lounge were open. Otherwise bed was comfortable and room clean. Okay for the cheap price tag, but if you’re looking for anything beyond a bed and a shower best to look elsewhere.

Leisure Partner

8/10

Excellent

27 Jan 2026

Darryl

Room was cozy, bed was comfy, wouldnt change much. Even though its an older hotel, the price is right

Self

10/10

Exceptional

26 Jan 2026

Denny

Good

10/10

Exceptional

23 Jan 2026

Reginald Jr

Excellent!!

2/10

Poor

23 Jan 2026

FERRIS

Paint peeling off the wall slippery bathtub and very dark room lighting very poor in the bathroom I have

8/10

Excellent

23 Jan 2026

SHELLEY

Staff was friendly but housekeeping should pay a little closer attention to cleaning the bathroom. Also, complementary water (a couple of bottles) in the fridge could be included.
Other than that my stay was very good.

8/10

Excellent

22 Jan 2026

Vanessa

Room very clean

10/10

Exceptional

19 Jan 2026

Kathleen

Clean, friendly staff who were available 24 hours day and night. There was a snowstorm last night and the parking lot was plowed at least 2 times while the storm was still going on. I was able to drive out easily at 6 AM.

10/10

Exceptional

14 Jan 2026

Wanetta

Very clean

Business Partner

10/10

Exceptional

13 Jan 2026

Wanetta

Amazing accomodations! Excellent property and restaurant

Business

8/10

Excellent

11 Jan 2026

Albert

Tv didn’t work

Business_and_leisure Partner

8/10

Excellent

10 Jan 2026

Brian

Staff very friendly and helpful room was ok breakfast was great

Leisure Self

4/10

Poor

08 Jan 2026

Adrian

Oh boy. I don’t usually bother to leave a review but this place is a dive. Was only here for a night and any longer would have been painful. Tired rooms, nothing positive to note. Also, if you are a fan of shampoo, look elsewhere. 3 bars of soap provided but no shampoo or conditioner. All this for way more than you’d expect to pay.

Business Self

6/10

Pleasant

06 Jan 2026

Lionel

Everything was out dated and in need of repair/refurb. You could move the floor planks with your feet and was plistered and peeling. The toilet felt like it was going to over flow everytime flushed and needed 2 flushes most times. And the handle had to be held down to get a full flush. All together needs work.

Friends_and_family Family

8/10

Excellent

05 Jan 2026

Robert and Tilly

The staff were great and the room was clean .

Family

8/10

Excellent

04 Jan 2026

Jennifer

Check in was quick and easy, room was nice. Our door wouldn’t latch by itself so we had to always keep it locked or you could just push it open. Otherwise good

Leisure Family

4/10

Poor

03 Jan 2026

Chelsea

The staff were very friendly and helpful. The room had rodent poison behind the beds, the door stop was low enough my children could reach which was a major concern, and the pool was very cold.

Leisure Family_with_children

2/10

Poor

01 Jan 2026

Vanessa

I was placed in a room by a side door where people proped opened and kept coming in and out all night. People were drunk yelling and fighting. I was not comfortable and didn’t get hardly any sleep.

I thought about calling the front desk but I know that would have made matters worse as this was the only room by this door and by the way people were acting I’m sure they would have caused more trouble.

Partner

4/10

Poor

01 Jan 2026

Garrett

The hotel was dirty and pool was nasty too. T

Leisure Family_with_children

2/10

Poor

31 Dec 2025

Philip

I suffered a mild stroke on Dec 22 .. if you have multiple floors and don’t have elevators ? It should say on the ad . Very disappointed

6/10

Pleasant

29 Dec 2025

Tyler

Just kind of run down for the money they're asking.
I've been here previously when it was the hearthstone inn and enjoyed my stay. Just like of put lipstick on a pig here in my opinion

Leisure Partner

6/10

Pleasant

29 Dec 2025

Audrey

Everything was excellent, the staff is the best but need better lighting in the rooms, i booked 2 rooms one room was ok but the other room was dark.. well def come back!

10/10

Exceptional

28 Dec 2025

Albert

Receptionist was superb very accommodating beds were great

6/10

Pleasant

26 Dec 2025

Bernard

No breakfast dining room closed during our stay oh and bad karoke

Leisure Partner

8/10

Excellent

23 Dec 2025

Violet

Clean room but showing its age in the bathroom in particular. For the price though, good value and a comfortable and quiet nights sleep. Great option if spending an overnight in Sydney. Easy to get on the road in the morning not being in the downtown area. No elevator.

Leisure Partner

8/10

Excellent

20 Dec 2025

Harpreet

Good room

10/10

Exceptional

17 Dec 2025

Laurie

It.

6/10

Pleasant

13 Dec 2025

Kelly

The tv is out dated and speaker was blown with zero channels to watch. Out dated

Leisure

6/10

Pleasant

12 Dec 2025

Louis-Paul

Relatively clean. No free breakfast. Extra blanket would be appreciated.

Business Partner

2/10

Poor

10 Dec 2025

Allegra

I was not able to stay as I was alerted there was no in-room wi-fi

10/10

Exceptional

01 Dec 2025

William

Delicious breakfast

6/10

Pleasant

30 Nov 2025

George

Room and bedding OK

10/10

Exceptional

30 Nov 2025

Donna

Room was clean and comfortable.

Leisure Partner

6/10

Pleasant

28 Nov 2025

Gayle

My room was excellent in terms of cleanliness. I had the best sleep ever, as the hotel is very quiet. The TV worked for the first few days and then seemed to get a wee bit cranky with the internet. The hotel is very basic, but fine for the three nights I stayed. The staff are very, very helpful and courteous. It's a very old building, and needs some work, but if they do that and keep their staff, I'd give it a higher rating.

Self

10/10

Exceptional

25 Nov 2025

Paul

All Good

Leisure

8/10

Excellent

24 Nov 2025

William

Best food in town

8/10

Excellent

24 Nov 2025

Penny

Beds are so comfy! Loved the restaurant attached to the hotel. Great food and decent prices, especially for hotel guests? Clean room and bathroo,

Business Partner

6/10

Pleasant

23 Nov 2025

Dustin

The staff was very sweet the girl that helped with my check in was very sweet and accommodating, however the stay itself wasn’t the best, the hotel has a pool facility that I wanted to utilize while I was there upon being in the pool room for maybe 15 minutes the lights shut off and they could not get them on, they did come back on but the pool closed in roughly 30 minutes after then coming on. As well as the bed in my room was rather uncomfortable. But the room was very clean lots of hot water and was filled with pleasant staff just two minor troubles :)

Business Family

8/10

Excellent

23 Nov 2025

Corinne

We didn’t have breakfast. I was very disappointed with the internet service. We rarely had access

Leisure Partner

10/10

Exceptional

22 Nov 2025

Melissa

The rooms were modern and clean. Staff were friendly and helpful. I will definitely stay here again

Leisure Family

10/10

Exceptional

20 Nov 2025

Nicole

Great stay

8/10

Excellent

19 Nov 2025

An

clean room

10/10

Exceptional

17 Nov 2025

Joyce

The room was very clean. The rooms were all filled but it was ver quiet-never heard any noise from the other guests. The staff was friendly and helpful!!

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Naomi and Jody

The hotel was very clean and the beds and pillows comfortable. The room is a bit dark as there is not a ceiling light in the main area of the room, however, there are lamps that help. I love that the room does not have carpet. I was pleased with the room for the price.

Leisure Family

8/10

Excellent

16 Nov 2025

Annette

Rooms were clean, staff was friendly and according and the restaurant food was great

Business Family

6/10

Pleasant

16 Nov 2025

Penny

The beds are so comfortable and the room clean BUT the Internet wouldn't work and would drop the signal as soon as you did get on. Not useful to the business person.
No desk lamp, TV didn't work despite the front desk and maintenance help.
We're back next weekend and hope some of these problems are remedied.

Business Partner

10/10

Exceptional

14 Nov 2025

Angeline

Breakfast was great but not free,we enjoyed our stay so much we decided to stay another night. Staff are excellent and would recommend to everyone. These people really are trying to get this place looking great.

Business_and_leisure Partner

6/10

Pleasant

12 Nov 2025

Sharon

When we walked through the entrance doors, a VERY strong marijauna odour was present. After returning from.supper, it happened again. We were told it was a guest that lived there. He smoked right at the entrance though and guests had to smell the pungent odour. After this was mentioned at the desk, the desk clerk later told us that that particular guest was asked to smoke away from the entrance. We really appreciated that effort on their part.
Upon checking in, the young clerk was quite pleasant. When asked if there were any \"upgrades\" available, she did not know what the word meant! Once settled into the room, the wifi would not work on any of our phones. The desk clerk said they were told that they were working on it. It was not available for any of our 2 and a half day stay. As a result they discounted our bill 15%.
The reservation was booked for 4 people in one room. There were only 2 sets of towels.
Once it was time for bed, we turned down the sheets and found a very dirty bottom sheet, almost like it wasn't changed. The clerk was working alone so brought up a sheet and we had to re-make the bed ourselves.

Leisure Friends

4/10

Poor

12 Nov 2025

lori

No Wifi available had to use my data.
A restaurant that wasn't open and when it was was expensive
Vending machine didn't work
Room Didn’t have a lot of lighting some of the plugs were not covered
Smal bathroom couldn't move well

Business_and_leisure Friends