Cafeteria staff, EXCELLENT, and included breakfast good. A ling walk to beaches and general amenities/shopping. Biggest issue was HOTEL TRANSPORT.
Messaged tge hotel for a quite on private transfer to and from hotel/airport ROUND TRIP. Was super clear that i needed both ways, and told them I previously paid $40USD each way, and if they could come close, I'd book. They quoted me $126, which is substantially higher, but I agreed, so OUR hotel could get the extra $$$. They sent me a payment link, I paid, and THOUGHT we were all set. (3 of us)
The night before leaving, I hadn't heard anything, so i messaged to confirm a time for pickup. They acted like they had no idea we needed a ride, and told me to pay another $126USD, and complete payment IMMEDIATELY if we wanted the ride.
We ended up calling Carribean Transport services, that charged LESS than 1/2 their price, for a nicer vehicle, and friendlier driver. We left a nice HUGE tip, and would use them again.
We go to Playa yearly or twice yearly, and will not stay here again, as it was a scam & letdown all around. There were a few other issues, but this should give you more than enough to avoid this place.