Residence Inn Marriott Danbury

10/10

Exceptional

30 Mar 2026

Donald

Good for large family stays

6/10

Pleasant

05 Mar 2026

Zoltan

The toilet was broken, they came with plunger, but was not an issue even tho we told to maintenance, the flange has to get changed. People wants to come in the room while do not disturb sign outside, and maintenance keep knocking the door. I asked for quite room, and got room facing highways…needs an attention on details and customers more.

10/10

Exceptional

04 Mar 2026

Connor

they sprayed the hall ways which I dont like dont come if sensitive to smells. but everything else was great.

Family

10/10

Exceptional

01 Mar 2026

James

Nice layout
Good pillows

10/10

Exceptional

22 Feb 2026

April

Everything…the place is one of my favorites.Great upkeep.

Self

10/10

Exceptional

22 Feb 2026

April

Amazing hotel. The fireplace and kitchen were amazing and the place was well maintained. Love it!! Will be back.

Self

6/10

Pleasant

16 Feb 2026

Sabrina

We had multiple issues while spending the night at this hotel. We stayed the weekend for Valentines Day, the ONLY reason why we booked a stay at this hotel was because we wanted to have a fireplace for the weekend. The room they gave us; the fireplace did not work. They even had maintenance come up and try to get it started, it never worked. We paid for a room with a fireplace to just not have access to a fireplace. The toilet in the room consistently clogged, to the point that we also had to have maintenance come up with a plunger. The staff was beyond friendly, except for the night time (after 10pm).. desk person She was rude.
The breakfast at the hotel was great, and the women running it was stellar. All in all it wasn't a terrible experience. Hotel is old and outdated a bit... I wouldn't book here again, but if a fireplace isn't important to you, this ight work for you.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Joey

Yes to Both

Partner

10/10

Exceptional

17 Jan 2026

Mariela

Clean room, good breakfast.

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

nanci

The staff is amazing. So friendly and helpful..Always love to stay here. Feels like home with a friendly staff who cares and remembers you from other stays at the hotel.

Leisure Family

10/10

Exceptional

19 Dec 2025

Zoltan

We got treated as kind of VIP, staff is very helpful, the rooms are good. I would come back again.

Business

10/10

Exceptional

19 Dec 2025

Marsha

We appreciated the cheerfulness of the staff, the room, the computer and printer access and the treats in the lobby, which make it seem more like home.

I realize it might not be feasible, but I would like to actually control the heater in the room--it seemed to reset itself after a period of time, waking me up in the wee hours of the morning.

Leisure Family

10/10

Exceptional

18 Dec 2025

Tanner

The room was spotless and a great stay. The staff was very friendly and welcoming, 10/10 would come back again!! Thank you!

Business_and_leisure Family

2/10

Poor

09 Dec 2025

Michael

Would never do again for amount of money spent

Business_and_leisure Family

10/10

Exceptional

05 Dec 2025

chichang

Friendly staffs and clean room

Friends_and_family Family

4/10

Poor

01 Dec 2025

Michael

I’m a little unhappy that I was given a room next to someone with a dog that was barking and wasn’t informed of it obviously found out from the Noise

10/10

Exceptional

30 Nov 2025

Sarah

Staff was fabulous. Room clean and comfortable. Amenities were great.

Leisure Family

10/10

Exceptional

28 Nov 2025

Abena

A wonderful check in experience with great staff!!!

Leisure Family

10/10

Exceptional

28 Nov 2025

ralf

Staff was super helpful... let me check in before the 3 o'clock check in time.

8/10

Excellent

28 Nov 2025

Mary Jane

Clean room, hospitable staff, amenities provided what we needed. Overall, good stay.

10/10

Exceptional

24 Nov 2025

Jennifer

Clean room wonderful staff

Leisure Family

10/10

Exceptional

11 Nov 2025

Deepak

The desk staff particularly Brianna was excellent. She goes above and beyond for the service.

Business Partner

8/10

Excellent

05 Nov 2025

Zoltan

Room is clean, old fashion but I had a nice stay

8/10

Excellent

01 Nov 2025

Zoltan

Clean rooms

4/10

Poor

20 Oct 2025

Donna

Kitchen was absolutely not equipped for cooking. 2 pots which were aluminum.

Leisure Self

10/10

Exceptional

22 Sep 2025

Barry

Staff very nice.

Room in desperate need of renovation. It was noy the quality one would expect from a Mariott.

Leisure Family

2/10

Poor

16 Sep 2025

Philip

Nothing

Leisure Family

4/10

Poor

15 Sep 2025

Iris

Can't recommend this property

My friends and I arrived a little after 3pm and were told there were no rooms ready, that housekeeping was behind schedule and check in time was 4pm. Ok, i understand standard check in time but how can you be sold out in this small town with not much going on? It was not like I was trying to check in at noon. The front desk clerk did not go out of her way to be welcoming or offer us anything while we waited in the lobby even though I told her we had an event to go to. She half a** tried to call housekeeping to hurry them up. Finally we were able to check in at 3:50 but this was after she completely disappeared from the front desk area. We left for our event and upon returning later at night the same clerk did not hold the door open for us, though I did for her! Also this is when the roaches made their appearance in our room. My friends saw a sizable one in the bathroom and there was a small one doing laps around the kitchen sink. Another small one which I though i had drowned kept coming back and climbing the faucet handle. When we left the next morning at 7am there were two clerks at the front desk and neither one of them even looked up at me when i was standing there waiting to hand them my keys, they were more concerned with the shift change. Finally the one took my keys. To summarize, the Residence Inn Danbury needs to do better in terms of customer service and cleanliness! This is definitely not in line with what one would expect from the Marriott brand

Friends_and_family Friends

10/10

Exceptional

01 Sep 2025

Karin

Stayed one night in two bedroom suite. Staff were very pleasant. Room was clean and beds were comfortable. Great option when children need their own space. Also great to have kitchen area with younger children so you have a refrigerator for milk/formula and kitchen sink and microwave. There was a small pool that we did not try out since we checked in late. A little pricey for an overnight get away just to get away but would definitely stay again if I need to break up a trip to avoid a long car ride with kids.

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

Jennifer

Nice and comfortable. The place was decent.

Leisure Family

4/10

Poor

19 Jul 2025

Sarah

Drawer in bureau doesn't shut, kitchen chair all torn up, toilet seat had 2 spos that were "peeling " off

Leisure

6/10

Pleasant

18 Jul 2025

Nancy

Good choice for the business traveler with workspace that really works. Could use an update. Price a bit high.

2/10

Poor

08 Jul 2025

Amanda

The room had a bad smell and was in poor condition. The hotel needs an update.

Family_with_children

8/10

Excellent

03 Jul 2025

Shannon

Nice staff. Clean hotel with a good breakfast. Mattress on pull out couch needs upgraded

Leisure Family

4/10

Poor

28 Jun 2025

Sam

hotel store did not have much in stock also not convenience store near by

Business Self

4/10

Poor

26 May 2025

JUDITH

Breakfast

Leisure

10/10

Exceptional

16 May 2025

Joe

Rooms were clean, great size,stocked with all kitchen gear you will need. The ladies at the front desk were awesome. The breakfast in the morning was full of choices. Would highly recommend.

Leisure Family

8/10

Excellent

15 May 2025

Tamer

Room next door was making noise way past 12am. Wi-Fi wasn't connecting, eventually got on to the Conference network, but VPN wouldn't work. Otherwise, nice hotel.

Leisure Self

10/10

Exceptional

28 Apr 2025

Jose

The hotel is located in a prime spot with many amenities a dplace close by. The hotel was clean, well maintained and the staff was readily, attentive and helpful. I plan to stay there again in the future.

Leisure Family

6/10

Pleasant

06 Apr 2025

KIm

I stayed in a suite and the chairs leather was all torn up. Beds are uncomfortable, very cheap furniture.

Leisure Family

10/10

Exceptional

06 Apr 2025

Eddie

Very nice, clean, well maintained and very friendly staff lots of little touches that you just don’t find anymore like towel animals on the bed, a call after check-in to make sure everything was to our liking, and little necessities were provided in room. Definitely will be back.

Leisure Family

10/10

Exceptional

15 Mar 2025

Cook

The rooms are comfortable and have all needed amenities. The breakfast is a delicious, sumptuous spread. Staff are friendly and helpfull. Many fine eateries are nearby as well as the The Fair Mall.

Business_and_leisure Self

8/10

Excellent

14 Mar 2025

Glen

Stayed overnight for a party staff were very friendly and accommodating

Partner

2/10

Poor

13 Mar 2025

Verified traveler

No jacuzzi

No jacuzzi as advertised in photos.
The tub filled as you showered.
They need to update there photos because we booked here because we saw a jacuzzi in the photos manager said they removed it a long time ago
Room Door showed 12 noon check out someone was knocking hard at my door at 1025am talking about check out.

Friends_and_family Family

6/10

Pleasant

13 Mar 2025

cheryl

Convenient location and sufficient work space in the suite.

Leisure Family

10/10

Exceptional

23 Feb 2025

Viola

Bri Made my stay amazing

We had some issue checking in no fault of the hotel. Bri Y. was so helpful and patient. We was able to get checked in and the welcome was energetic and warm. She answered all of our questions and let us know some fun things to do while we was there.

Partner

10/10

Exceptional

17 Feb 2025

Denny

Ok

10/10

Exceptional

03 Feb 2025

Janice

Room size and ability to cook and have groceries in the room.

Leisure Partner

2/10

Poor

20 Jan 2025

Sean

I was not able to check in

10/10

Exceptional

09 Jan 2025

Cook

The staff are absolutely the best. Friendly and helpful at all times.

10/10

Exceptional

04 Jan 2025

L Howard

Room spacious and immaculate.
Breakfast excellent
Nice experience

Leisure Family

8/10

Excellent

02 Jan 2025

nanci

Staff was great. Brianna was exceptionally helpful when we checked in. Breakfasts were delicious and had several choices. The last 2 days were very noisy at night due to a bunch of youth hockey team members playing hockey in the hallways. Parents neglected to correct them.. Staff tried their best but their requests were often ignored. We love staying here so it was just a "bump" in an otherwise great stay.

Leisure Family

10/10

Exceptional

24 Nov 2024

Greg

Excellent Stay

very pleasant staff, clean room, decent pool and workout room

Friends_and_family Family

10/10

Exceptional

27 Aug 2024

Nicole

The kitchenette was a great amenity...I also like the fact it was 1 bedroom and not a studio

Leisure Partner

10/10

Exceptional

27 Aug 2024

Nicole

My stay was truly a home away from home withxfxF2i "

Leisure Partner

8/10

Excellent

31 Jul 2024

Bill

I have stayed at this location on a number of occasions and the staff have always been very helpful and accommodating

Leisure Partner

6/10

Pleasant

18 Jul 2024

Nia

Good

10/10

Exceptional

06 Jul 2024

nanci

had a great month's stay here with my dog. Will definitely come back again.. Staff was great and the breakfast was wonderful as well.

Leisure Pet

8/10

Excellent

29 Jun 2024

Oksana

Quick checking in and checking out. Love that it is no smoking hotel. Great selection for complementary breakfast. Quiet location, but air conditioner is very noisy plus can't lower the temperature. Bathroom was clean and clean towels.
Exterior and interior needs some updating. Wish they could have safe in the closet.

Business Partner

10/10

Exceptional

08 Jun 2024

Paul

Very spacious and comfortable room.

10/10

Exceptional

06 Jun 2024

Daniel

Wanted to stay longer

Business Self

6/10

Pleasant

01 Jun 2024

James

The person at the front desk was helpful and friendly. The room was large BUT the closet door was broken and their was no hairdryer and the breakfast was subpar

Business

6/10

Pleasant

30 May 2024

Enid

The front desk staff were not friendly and do not provide accurate information. An older front desk woman did not care when my grandson told her the pool was overheated. She responded to him by telling him”That’s the way it is.” When I approached her, following up on the answer my grandson received from her, she made a face as though I was disturbing her from her computer, picked up the walkie-talkie and ushered someone from maintenance to check it out. He told me he could not tinker with the thermostat but would open the back door. The deck was as hot and humid as a sauna.
The food prep ladies were helpful and restocked food before they ran out.
I have never stayed at a hotel that did not refresh rooms and provide a change of bedding. Our stay was for 7 days, even my grandson said that the other place (The Hyatt) was way better and nicer looking. He is 10 years old. They kids pointed out 3 spiders, the pull out is old, not cushioned and one sheet and an old heavier blanket is provided inside of sliding door closet encased in a large plastic zipped bag that I had to search for.
The fitness center flooring is moldy and the scale is old and inaccurate.
The room entry door is too heavy and the bottoms are dangerously lose as I’d the molding around the frame of the wall. We were in room 110. The refrigerator did not cool well and the freezer would constantly make and drop ice cubes with no lever to shut off.
Marriott allows it name to be used in this dilapidated YMCA?

Leisure Family_with_children

8/10

Excellent

19 May 2024

Rebecca

We stay in Danbury often and this was a nice easy place to stay. The pool heat was not working which was a little disappointing but we found other stuff to do. Would stay here again.

Leisure Family_with_children

2/10

Poor

17 Mar 2024

jessica

Ad said there would be a fireplace and 2 regular bathrooms. There was no fireplace a handicap 2nd bathroom. The room was not clean and the floor had clearly not been vacuumed. The furniture in the room was dated and in very poor condition. Greatful for the clean linens and towels, but that is about the only clean things in the room. The pool was over chlorinated and the condition/cleanliness of the area around the pool was questionable at best.

10/10

Exceptional

17 Mar 2024

Daniel

Easy access from highway.

Leisure Friends

6/10

Pleasant

03 Mar 2024

Linh

Family overnight

Hotel has seen better days, but overall the amenities are as expected for Residence Inn with the living space and kitchen. Nice breakfast and waffle station. Pool was great for the kids.

Friends_and_family Family

6/10

Pleasant

24 Feb 2024

Rebecca

This is an old hotel in need of repair.

Friends_and_family Family

10/10

Exceptional

18 Feb 2024

Victoria

Great time family friendly

We had a great short weekend stay for my daughter's birthday. We booked this hotel because if the heated indoor pool, so it was a little sad it wasnt as warm as we were expecting, but otherwise, all around great experience.

Friends_and_family Family

6/10

Pleasant

28 Jan 2024

Perry

Meh

Altogether, mediocre in every way. The hotel has a slight odor, maybe more than slight, and the floors are so thin you could hear the people walking around above you. Water pressure is non-existent and I believe this was a conscious decision by management. Not a terrible stay, but not a great one by a long shot either.

10/10

Exceptional

21 Jan 2024

Jorge

The only issue was the pool was highly chlorinated, it bleached our bathing suits and turned them a lighter color. But the hotel and staff were awesome.

Leisure Family_with_children

10/10

Exceptional

15 Jan 2024

Jacqueline

This is a great place with lots to appreciate as you spend the night or extended time here. Upbeat, homey, attractive, spacious condo-like room with bed nook fits the bill. Kitchen/dining area has all appliances, cookware and coffee service, sweet double-wide vanity in bath area with large tub/shower with abundant hot water, living area with large spacious desk overlooking large window with natural light, large comfortable sofa bed with portable table. Bedroom nook has super comfortable bed and pillows, layered bedding for warmth as needed, side tables for each side with USB ports and nice, easy to use lighting, pretty curtains with black-out liners that really work. Wall thermostat works great and heating is relatively quiet. Some slight traffic noise from adjacent highway, but faded away with our deep sleep. In general, the lay-out and decor is so well planned and made us feel cared for. We did not use heated indoor pool, but it looked awesome. Hallways are clean and well lit, feels extremely safe with double locks on door. Staff welcoming and friendly. Free breakfast was OK, scrambled eggs on the too dry side, but gluten-free blueberry muffins (pre-packaged) and organic cage-free hard boiled eggs are a nice plus in this buffet that had other average offerings. This eating area is spacious, clean, staffed by cheerful, helpful staff. We will definitely stay here agin when visiting nearby friends. Only suggestion is to label those liquids dispensed in the tub.

Leisure Family

10/10

Exceptional

03 Jan 2024

Ana

Was good

2/10

Poor

01 Jan 2024

Amanda

Uncomfortable, small bed (perhaps a double?), dingy room. Hotel notes on Expedia indicate $20/night for a pet, but they refused to honor it and insisted it was $50/night. Would not recommend even if they’d charged the advertised price.

Leisure Pet

10/10

Exceptional

01 Jan 2024

Leo

Breakfast excellent, so much variety! Pumpkin seeds, coconut, etc for oatmeal; salsa, spinach, cheese; eggs & sausage patties; pineapple, brie cheese.
Room quiet (#111), though a little cool. Good bed, lights, bathroom facilities. Convenient kitchenette.
Everything worked well.
Staff very friendly, upbeat, smiling and communicative.
Good value for the money. Will definitely come back.

Leisure Partner

10/10

Exceptional

17 Dec 2023

Janet

Loved everything about our stay. Everyone one was so friendly and welcoming. We recommend this property.

Leisure Family

6/10

Pleasant

01 Dec 2023

Christian

It was dated. Paint on ceiling peeling. Bathroom door would not shut fully

Leisure Partner

6/10

Pleasant

27 Nov 2023

Paul

Nice space in room but road and heater noise was a disappointment.

Leisure Family

10/10

Exceptional

26 Nov 2023

Philip

Great staff. Large
Rooms. Strong internet.

Business

8/10

Excellent

17 Oct 2023

Jenelyn

This property was exactly what we needed. It was on the way. The beds were clean and comfortable and the breakfast had a variety of items for everyone. We would stay again. Thank you

Business_and_leisure Family

6/10

Pleasant

13 Oct 2023

Marianne Gijsbertha

A little outdated maid service do not know how to make beds sheets are on backwards

Leisure Self

10/10

Exceptional

15 Aug 2023

Lisa

Nothing in particular. This location just suited my needs for this particular trip!

Leisure Partner

8/10

Excellent

08 Aug 2023

Audra

Very nice, welcoming and helpful front desk staff. Wonderful People!

Business

8/10

Excellent

07 Aug 2023

Kimberly

Very friendly staff.

Leisure Family

10/10

Exceptional

31 Jul 2023

Michelle

Will stay again

Friendly helpful staff and the continental breakfast was very good.

Friends_and_family Family

10/10

Exceptional

02 Jul 2023

Susan

We stopped for an overnight on a road trip to Maine & reserved the room through Expedia when we were just minutes away. The Residence Inn in Danbury was exactly what we needed—a clean comfortable room for the night right off the Interstate with breakfast included. As a bonus, there’s a steak house right next door, so we could walk to dinner (which was also what we needed—a salad bar and reasonably priced entrees).

Leisure Partner

6/10

Pleasant

02 May 2023

Lisa

Not allowed to bring my service dog into the dining room which is illegal!!

Leisure Pet

10/10

Exceptional

28 Apr 2023

Nadeem

Nice place. Friendly staff.
Loved complimentary breakfast. Good choices of foods.

Leisure Partner

10/10

Exceptional

29 Dec 2022

bernard

Clean, conveniently located to town and transportation. Helpful and friendly staff.

Leisure Self

2/10

Poor

20 Dec 2022

Lucie

The room was very dated and dirty - couch had stains all over it, kitchen cabinets and surface were sticky - bathroom had mold in corner, etc. It was more residence than hotel guests.

Would never stay there again.

10/10

Exceptional

18 Dec 2022

Jane

A wonderful welcome upon arrival. Clean establishment.

Leisure Self

10/10

Exceptional

11 Dec 2022

Adam

Check in was quick and very friendly

Friends_and_family Family

4/10

Poor

03 Dec 2022

Dennis

False advertising from hotel and poor insulation.

Reserved a room that was supposed to have been furnished with 2 queen beds, fireplace and full living room area.

We were given a room with 2 full beds, no fireplace and no coffee table and chairs, only a couch. Upon check in, I was told everything else was already occupied.

Also, not doing anything in the room other than walking around, the occupants below us complained of noise and had the front desk ask us to quiet down. We were merely sitting at the table playing a board game.

Will never stay here again.

Leisure Family

10/10

Exceptional

13 Nov 2022

Susan

Easy access on/off highway. Very nice staff. Breakfast had a wide variety of good food. Ice was even available for the rooms at the front desk - first I have seen this!

Leisure Self

10/10

Exceptional

01 Nov 2022

Rose

It was fine for what we needed and the employees were very nice and accomodating

Business_and_leisure Family

10/10

Exceptional

03 Oct 2022

Richard

Very friendly and accommodating services .
Very comfortable

Leisure Partner

10/10

Exceptional

04 Sep 2022

Joshua

The two bedroom suite is huge, two real bedrooms with two full baths, a living room with a pull out couch, and a full kitchen. We were pleasantly surprised by the space. Super quiet rooms, even with being next to the highway. Conveniently located. Complimentary breakfast is always a good thing. The kids loved the pool. Staff is very nice and professional. Definitely worth a look if you’re staying in the Danbury area, especially as a family.

Leisure Family

10/10

Exceptional

01 Sep 2022

Nicole

Front desk and management was great

Leisure Family_with_children

4/10

Poor

20 Apr 2022

Esther

I took my family & stayed for one night. We rented the 2 bedroom suite. When we arrived the guy checking us in was great including all the staff we met during our stay.
When we got to the room we noticed that one of the bathrooms were dirty. Looks like someone used it before we got there. (And didn’t clean up after himself) It was gross. There was a hair on the pillow & overall the cleanliness wasn’t great.
We did take the kids swimming which they really enjoyed. But my son said the water was very murky & he couldn’t see under it with his goggles on.
Also the jacuzzi/hot tub was paved over. So even though it’s in the pics online there’s no jacuzzi.
The size of the room was good. Being that there’s only one bed per bedroom we did have to rent another cot. The sheet on it was stained though. My daughter asked for another one & changed it herself.
One shower had no soap left in the dispensers & the other one didn’t work well.
Overall my kids really enjoyed the stay but the adults saw that the place really needs some upkeep.

Leisure Family_with_children

10/10

Exceptional

18 Apr 2022

Melanie

Quiet property, wonderful staff.

Leisure Family_with_children