Name: Thunderbird Resorts - Poro Point
Address: Poro Point Freeport Zone, San Fernando, 2500, PH

10/10

Exceptional

14 Jun 2026

Vienna

Staff are great, rooms are okay but pool and other amenities needs improvements. Breakfast buffet too was not great unlike before. Lesser choices and food quality is not good.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

JOSEPHINE

Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star.

Partner

2/10

Poor

20 Feb 2026

Lucia

Room looks neglected on cleanliness & upgrades

Friends

6/10

Pleasant

08 Jan 2026

David

We visited the resort six years ago and was disappointed by the lack of upkeep and maintenance this time around. It is a shame that a once impressive facility has turned out this way.

Leisure Partner

4/10

Poor

07 Jan 2026

Anne kristen

the place is falling apart. not presentable considering the amount we paid. we only stayed for 1 night and won’t be going back again.

Friends_and_family Family

2/10

Poor

02 Aug 2025

ROSARIO ANNA

Poor condition of facility and terrible customer service

Leisure Family

2/10

Poor

29 Jul 2025

Helen

This property is very pricey, yet it lacks maintenance and amenities. The villa has 2 bathrooms and another toilet, but they left only half used toilet papers and no more extras left for use. And we stayed 2 nights for 6 people. For paying that high price of the villa, I don’t think it is worth it to stay there. Plus more added deposits and resort fees. There was only 1 or 2 groups I’ve seen during my 2 nights stay, probably because no one will repeat business with them because of it’s being vey pricey when it doesn’t even have amenities. The pool is very far, the ocean side is also far from the villa. You would have to call for the free shuttle every time you have to come out and enjoy the pool and ocean view, if you do not have your own car. It is very poorly maintained. There were buildings or rooms and debris from buildings that were eye sore and were just let go of some of the villas or rooms. It was unkept. I noticed on my 2nd morning that since we were staying in that particular villa, so it was mowed that day too. I noticed after I came back from breakfast.

Leisure Family

4/10

Poor

24 Jun 2025

Clarita

This property was on the luxury category on the website, but there's a lot that doesn't consider at luxury to my own opinion I've traveled all the world ,but its near to a 5 star. We stayed on a 2 bedroom villa, the bathroom is terrible, the water coming out on faucet is spraying, literally spraying on me wbile using it. It also leaked the water just goes down under the sink ,water all over the floor , the towels are dark white ready eeww! Get this one ,..there is deep soaker tub but no water coming out ,it judt trickles how can you fill the bath tub , no not water either
.The bedrooms are big , but there's something missing ,it's only a bed ,, there's no chair to sit in the bedroom its just blank .The curtains wete already old with water stains, its kind of gross..The food selection on the buffet is very average. The grill & barbecue restaurant, we had dinner oh boy the seafood is so gross. The taste ,,the quality of the food is terrible, .I can't believed their serving this food to guests, We didn't eat the food & I brought this attention to the server.,,as a foreigner this is not acceptable, they charge the price for a 5 star luxury resort but the quality of food I can't eat this kind. I can prepare tbis food way better .The toilet by the buffet area was plugged,,its gross its near the restaurant.

Leisure Family

6/10

Pleasant

05 Jun 2025

Edgar

Roaches in the bathroom shower. Rusty shower heads. Overpriced and overrated.

Leisure Family

10/10

Exceptional

26 Feb 2025

Arthur

Very unique property felt like we were in Greece. Food was good beer was cold staff was great . A special thanks to Ms Kat

Leisure Partner

8/10

Excellent

06 Feb 2025

Artemio

The villa is very spacious big rooms and clean but far from the main bldg and restaurants

Leisure Friends

2/10

Poor

23 Dec 2024

Dwayne

The front desk staff were not helpful and somewhat rude.

10/10

Exceptional

23 Dec 2024

Imelda

We arrived with no hot water and reported it immediately. They fixed the problem right away and resolved the problem that night.
We requested a microwave and provided it right away. Pillows are great and mattress felt good.
Staff is friendly and excellent service. Plan to stay again to this Hotel in the future.

Leisure

6/10

Pleasant

21 Jul 2024

Jasby

Overhyped

Definitely not a 5 star hotel as advertised. Feels like a 4 star. So many issues with small details and desperately needs a major renovation

Partner

8/10

Excellent

20 Apr 2024

Carolina

Just right and
Good

Leisure Family

4/10

Poor

14 Apr 2024

Jan

They should inform their costumers that you will be charged for missing room keys. 300 pesos per card key. Not enough dining options, no convenience store to buy stuff.

Leisure Family

10/10

Exceptional

04 Apr 2024

Rosario

1st time guest

Wonderful!

Self

10/10

Exceptional

10 Mar 2024

Roberto

RobSailor

An excellent hotel and location is like no other, breathtaking ocean view. The room we were in is very clean, spacious and amenities complete. Also, the staff are very courteous and helpful. I will be here again within the next 30 days.

Partner

10/10

Exceptional

24 Feb 2024

Antonino

Great place unwind..

Leisure Family

10/10

Exceptional

13 Feb 2024

Evelyn

Very nice place where you can relax and enjoy the view of sunset!

Leisure Family

8/10

Excellent

31 Jan 2024

ernest cyril

Thunderbird resort

It was less exciting than the first time we were ththerere in 2020. I booked a massage therapy and got confirmed but then when I showed up for the appointment, nobody was there.

Partner

6/10

Pleasant

12 Jan 2024

David

Hardly a 5 * hotel It may of been once upon a time but now more like 3/4 *
The property is in urgent need of a renovation
Pools had tiles broken and missing
The beach was not maintained to any extent
Overall the property is not inviting
Almost all paintwork is rusting or very faded
The casino isn’t on site it’s a transfer bus ride away
Must say the restaurants were nice. Great food and great staff

Leisure Partner

4/10

Poor

05 Jan 2024

Imelda

The staff at the restaurant look so tired, The service was so slow, the drinks we order took 35 mins, we have to follow it up. They served the food one oder after the other!
My sister’s food was missed! We were half way eating our food when we called their attention, that’s when we’ve learned it wasn’t included.

Leisure Family

4/10

Poor

05 Jan 2024

DANIEL

Nice venue, good views of sunset, the property is run down and falling apart, elevator did not work. The food is more like cafeteria food not classy or even decent. The pools were big but tile falling apart my son cut his feet so not safe at all. The aircon was good, coffee and bakery was good (Deli Shop). The staff was all nice and pleasant. Will not be going back due to poor property conditions!!

Leisure Family_with_children

6/10

Pleasant

21 Dec 2023

Jovita

Villa was not clean & lack some amenities

Leisure Friends

6/10

Pleasant

21 May 2023

Renato

not worth the price

wrong timing for our stay, no wifi and tv signal for the 1st day, they fixed it the nxt day. on the day of the checkout power went out and the villa we stayed in has a very noisy generator. we were given 4 small bottles of water. we needed 2 xtra on our last day and they made us pay

Friends_and_family Family

2/10

Poor

25 Apr 2023

Missie

Views are amazing! . However, the rooms are outdated, our washroom is flooded as well and the employees are so incompetent. We asked for Room service for our breakfast and we waited for 1 hour because they forgot about us😂

Leisure Friends

10/10

Exceptional

23 Feb 2023

Verified traveler

Santorini of the north in the Phil.

Amazing and awesome place to relax.Close to the sea.

Partner

8/10

Excellent

18 Feb 2023

MICHAEL

Staff we good. Property needs some tlc

Leisure Partner

8/10

Excellent

21 Dec 2022

Lymarose

Great staff. Accommodating and respectful. They also suffered the effects of the pandemic so do not expect amenity perfection. It’s a great place to rest when road tripping in between province to city. Safe. They try their best and that’s all that matters.

Leisure Family

6/10

Pleasant

14 Dec 2022

JORGE

Hotel surroundings were good, but the hotel overall was not worth the price for the ff. reasons: no beach area/dirty and not swimmable, room was spacious but subpar and amenities not well thought-out, e.g., showers had tile flooring and door not properly installed, room lighting was tricky. Check-in/out process not smooth. Stairs going up to 2nd floor too hard for seniors or people with disabilities. Why no elevator?

Leisure Family

2/10

Poor

21 Jun 2022

Verified traveler

Expensive resort that has seen better days

The hotel is tired. Soft beds, No international power point in rooms, No room service information or anything to help in rooms with hotel info. No mini bar, A lovely pool near the beach but limited shade. No shade on beach in terms of umbrellas.thumping music at 6:30am at breakfast. Highlight was paying for a adapter so I could use my laptop and then when returning it being told I hadn’t paid a deposit for it even though I handed paperwork to them? Very expensive for a poor experience.

Business

10/10

Exceptional

28 Feb 2021

Verified traveler

Thunderbird is such a beautiful place property. We really enjoyed our stay.

Leisure Partner

6/10

Pleasant

26 Feb 2021

Verified traveler

Resort is still nice but the quality of the accommodation is not as premium as it used to be. Bed is a little worn out and towels are old.

Partner

6/10

Pleasant

26 Feb 2020

Marie

We stayed in a two-bedroom villa. I stayed for one day just for the experience coz i see a lot of photos of people that have been there. The rooms were neat, it was really beautiful. The pools by the sea were amazing. The place is good. But the villas we reserved was kinda far from the main amenities so we either had to take the shuttle or use our car to have breakfast. Breakfast buffet is great. BUT BUT and but i felt I didn’t get my money’s worth with this stay. When we arrived there i noticed some sand on the floor. I thought, maybe, they were not able to vacuum the floor real good. I didn’t want to think the villa was not cleaned before we occupied it. But i looked around and saw windows are too dusty. My baby kept on going under the curtain playing and started sneezing. Maybe they should periodically check behind the curtains. I didn’t take a shower until the next day only to find some LONG hair that were in the shower drain, so disgusting!!!!We have not used the shower only the bath tub after we went swimming so no one used the shower plus my husband’s hair is short! I paid 450$/day for the dirty bathroom???!!! I will never check in to Thunderbird anymore again. Maybe they didn’t clean the toilet too? I couldn't tell anymore coz my husband used it once we got to the hotel. So im pretty much disappointed overall. With this hotel price, there should be no excuse for not being able to sweep the floor, or clean the bathroom my golly!!!

Leisure Family_with_children

10/10

Exceptional

18 Feb 2020

Verified traveler

big place, the upgrade to villa they offer, the beach and the swimming pools, so clean, excellent staff and management, so relaxing, quiet place.

Leisure Friends

2/10

Poor

04 Feb 2020

Mhar

Checked in and room was not ready. No towels in the bathroom.

I was charged additional 3600 pesos ( about $75) for 2 additional persons because they said room was reserved for 2 only but my reservation was good for 4 persons.

I hated when they have hidden charges and you have to pay upon check in.

Leisure Friends

2/10

Poor

14 Nov 2019

Good

Exterior need upkeep.
Rusting & mildew on the wall may need painting.

Leisure Family

2/10

Poor

05 Nov 2019

Verified traveler

Money is not worthy to stay here. Too expensive compare to other international hotel. You need to buy ice, water, no laundry bag available, you still need to ask. No microwave. Maintenance and cleanliness is not good. The price is x3 to other nearby hotel. But pool is good.

Family

10/10

Exceptional

11 Jul 2019

Verified traveler

Simply beautiful

Leisure Family_with_children

2/10

Poor

13 Jun 2019

Ma Fatima

Room is dirty, you can see hair on the floor, CR is not clean, not toilet paper, bidet is leaking, tiles are not clean, shower not working well. All these is not expected considering the cost of the room. Their rate is too much and service is so poor. I have to ring reception all the time for items I need in the room

Family

8/10

Excellent

05 Jun 2019

dinah

Dream place

Amazing place .a good start of a road trip to the north

Friends

8/10

Excellent

04 May 2019

Verified traveler

Room was excellent. Clean neighborhood. Courteous staff. My family (with 4 kids),enjoyed our stay....👍👍

Leisure

8/10

Excellent

26 Jan 2019

Verified traveler

Its a Resort anybody would like to stay and enjoy. Just look at the pictures and sceneries as they have advertised as well as the lodgings.
I really would like to stay in this resort again if I have to the next time. Their staff are professionals. The price range are ok in my opinion.

Friends_and_family Family

8/10

Excellent

01 Jan 2019

Verified traveler

Hotel elevator is under maintenance so that's a negative point

4/10

Poor

29 Dec 2018

Leo

For the cost that the resort charges, the facilities and the services were substandard. Total RIP OFF. A resort hotel that does not have enough poolside towels is absurd, but this was exactly what we experienced in this resort. No towels. The surroundings of the pool areas were dirty. The bathrooms were stained/dirty and smelly. The bathrooms in the 2 bedroom villas we stayed in were dingy. There were not enough towels and bath supplies. The lawn was essentially dirt as the plants were either dead or dying.

4/10

Poor

15 Nov 2018

Verified traveler

No beach at all . It’s jusr seafront hotel. Difficult transportation from city. Not worth for money

6/10

Pleasant

19 Oct 2018

Elle

We were forced to get a 2-bedroom villa because we drove 6 hours and security wouldn't let us in because the place is \"at maximum capacity.\" We came for the day tour which we confirmed with the staff over the phone the previous day. The security guard asked \"who did you speak with?\" As if questioning if I was telling the truth which was very annoying. Wouldnt even let us in to go to the front desk. Good think there was a villa available on expedia due to a last minute cancellation. Once we told him we went ahead and booked a villa, he then proceeded to ask for \"proof.\" This should be done at the front desk not at the parking lot where security stops everyone. And guess what, this \"maximum capacity\" hotel's pools were empty. We were the only ones there yet they wouldnt let us in. Pools had no proper stairs. The tiles were broken. Lot of broken trees. No beach access because of the storm according to staff which they should lower the price. Paid 25 grand for 2 mediocre pools. Airconditioning in the rooms suck. Asked for a fan and they wouldnt provide one. They kept sending engineering which i asked them not to because my boyfriend was already sleeping. They still went in, woke my bf up and cleaned the a/c filter at 1am. I don't see why the staff think theyre high and mighty. Place was nothing special.

8/10

Excellent

15 Oct 2018

Fean Joyce

Family Get Away in Thunderbird Resort

We love the heated pool and our room for the beach view.We enjoyed our stay.Thank You..

Family

10/10

Exceptional

07 Oct 2018

Verified traveler

Enjoyed the restaurants, swimming and golf on the premises.

10/10

Exceptional

25 Sep 2018

Verified traveler

Excellent

Excellent hotel! Awesome staff and fantastic views!

Partner

4/10

Poor

31 Jul 2018

Verified traveler

Need better maintenance of facility

Outlets don’t work in the room, lights flicker, no blow dryer iron board in the room, had to continue to ask for everything like towels, toilet paper tissue. Check in and found dirt dust behind furniture. Overall Need to train maintenance & provide basic needs in the room. However friendly staff. Outside pool needs better maintance bottom of pool slimy feeling like mildew

Family

6/10

Pleasant

18 Jul 2018

Verified traveler

Very polite and attentive staff. Room is so-so, nothing fancy about it. Food was way overprice.

6/10

Pleasant

03 Jul 2018

Verified traveler

Maintenance Issue

The resort looks very nice, so it's perfect for picture taking. The staff are attentive & friendly. The hotel room where I stayed is comfortable, but the bathroom is not clean. There are molds on the tiles, and the faucets have grimes. Outside, the infinity pool is inviting. However, when I stepped into the swimming pool, I felt the slippery tiles and saw how dirty it was. Clearly, the resort is not well maintained, and cleanliness is a major issue.

4/10

Poor

07 Jun 2018

Alexander

Disappointed

The room is a mess, the bed sheet has blood stain, toom is wet all over, the toilet bowl is leaking

Partner

8/10

Excellent

29 May 2018

venir

Tge hotel is nice. The buffet breakfast doesnt have enough choices. The serving on ala-carte was so small for the price.The pool was slimy on the bottom, needs cleaning. The hotel staff is a mix bag, some are friendly and some are not.

Partner

8/10

Excellent

29 May 2018

Patrick

It was good. The front desk said she will process our rooms since we arrived earlier than 3pm but when we came back at 3pm that’s the only time she processed our check in. Telephone handle smells bad. Wasn’t able to go to the beach because it’s already closed during sunset

Friends

4/10

Poor

24 May 2018

Enrique

Sad and disappointed.

The overall impression the place evoked was deterioration, wear and tear, miserably poor maintenance and utterly dirty. Looks like management just wanted to scrimp on expenses and decided to sacrifice quality and service. The buffet food was terrible, there were too many flies and the food staff, while courteous, were obviously lacking in training and sophistication. The bathroom reeked of sewer smell coming out of the shower drainage vent. The corridors/ hallways are dirty, with bird droppings and broken stairway light. The gym is obviously left to gather dust and get old. There are corners that are just ugly, dumped with some garbage or repair equipment stuff. The swimming pool near the restroom reeks of some foul smell. The only redeeming value to this place is the Japanese resto. Cheap and mediocre is the overall ambience. Looks like current manpower just couldn’t handle the required upkeep of the place. This could have been a great resort given the wonderful location, but it was marred by poor management. Please save Thunderbird. It can still be the Santorini of the Philippines.

Partner

4/10

Poor

13 May 2018

Ronnel

Picture perfect.

Picture perfect. It was beautiful. Rooms we stayed in.. No (it has drainage problem) they tried to clean it but the same problem..We requested to be moved on different room.. and they moved us on the other room but the next room had different issue (I think not a lucky day for us 😋😋) lol.. Food is no..no.. Value for money is not worth it. Looking forward for improvement..

2/10

Poor

25 Apr 2018

Verified traveler

Very bad experience

Front desk employees need more training. Rooms need to be well-maintained. For the rate they’re asking, it’s unbelievably disorganized and unclean. Not recommended.

4/10

Poor

07 Apr 2018

Verified traveler

Only one electrical outlet was working. Air condition would not be turned off or adjusted. No hot water. Service was called but no one showed up to fix problems. Facility looks nice but service was very slow to respond or would not respond.

6/10

Pleasant

12 Mar 2018

Lorna

Nice location

Check very slow because they had a long time to clean the room was unable to check in early as I requested although saw several checkouts, no 24 hour restaurant except have to go to casino restaurant but I like that they have a shuttle rooms are big and nice view. Bathroom big but not cozy , no hot water , just warm, but the view nice even at the pool , my husband fell no sign that lobby going to pool is step down , they should put more plants in the hotel

6/10

Pleasant

12 Mar 2018

Verified traveler

It was just okay.

First. We were happy to be accommodated earlier than check-in time. And happy to be granted for a late check out.
Second. Referring to hotels.com hotel/villa description was WRONG - 1 King bed and 1 Queen Bed. Actual is 1 Queen and 2 single in our Villa and yes we did confirm no set up of King and Queen. Additional Bed is a mattress which is Queen size mattress, with additional cost aside from extra person, so please clarify before you book. Even to the website of Thunderbird - Pictures are not accurate with the 2 villa.
Third. Our extra queen size bed was not set and took 2 follow ups (one in the afternoon and before bed time) before they had it sent to the villa. They didn't even set up the bed when they delivered. They just left the bed cover and blanket on top of the mattress.
Fourth. Our chauffeur accidentally ran over my friend while he was reversing the vehicle. But we didn't complain. Nothing serious and no harm was done. I just thought that if you were in the service industry and you're having a bad day please don't bring it with you while at work.

I am just telling you about our stay. Over all we didn't bother those shortcoming because we we're enjoying each other's company. And most of the time we do work/leisure during the stay. So We enjoyed. Food at Fira was okay. Olives restaurant was good, I love the view.
Frankly money wise. It wasn't worth it but will go back to try the hotel and casino.

Family

8/10

Excellent

08 Mar 2018

Verified traveler

Had a good time

Easy check in and out. Good breakfast buffet but ala carte dinner at Olives restaurant needs improvement (pizza was delicious though). Cookies at the coffee shop were delicious. Our room had a great view, beds comfortable, bathroom is good. Infinity pool was nice. Beach is rocky so not for swimming.

8/10

Excellent

25 Feb 2018

Noel

Good Hotel

One of the good hotels in the Philippines.. The price is on the high side.

8/10

Excellent

19 Feb 2018

MarkV

A nice hotel if you want privacy and to relax

The hotel is pretty reserved in itself, it is located in an economic zone so there is plenty of privacy not to many tourist or surfers around. They have really nice pools to choose and has a small access on the beach but there is not much to look around. Villas are still being made and iconstruction is ongoing in some areas. The staff are very nice and polite and would greet you or say Hi all the time. The room that we stayed with was okay, the beds are comfy only thing was the bathroom has still some stains on the bathroom sink like old glass rust stains. The grass in our patio was kinda over grown, but overall our stay was pretty decent.

10/10

Exceptional

28 Jan 2018

Shell

Splendid!

I appreciate everything the resort has to offer apart from you can't use the beach.

4/10

Poor

24 Jan 2018

Barry

Bad Surprises

Cleanliness was so bad.. One can see how it has not been maintained properly.The washroom by d pool was gross.No bar by d pool .Elevator stinked w an odor that made us coughed...We loved d place and d food was great!It is just a shame they cant maintain d cleanliness of the place.Tgey need more workers and fair wages to do this..What a waste!...Loved the place

Partner

6/10

Pleasant

16 Jan 2018

tin-tin

Staff are courteous...nice room but bathroom is not sparkling clean. Drawers are old, needs changing. I’m a bit disappointed because it didn’t meet an excellent rate when it comes to facilities. Too expensive for not meeting a high standard hotel. Nice view though, like Santorini.

8/10

Excellent

22 Nov 2017

Mike

Excellent rooms and accommodation. However, only a 4ft-deep wading pool limits those who want a bit of swimming activity.

8/10

Excellent

05 Nov 2017

Gerardo

Overall its good. Cleanliness needs attention like rooms and bathroom has web and spider.

Family

8/10

Excellent

05 Nov 2017

Verified traveler

Nice and comfortable stay

Nice pools.

Beach should be improved.

6/10

Pleasant

15 Oct 2017

Verified traveler

Thunderbird

We had to request for another room due to the dustiness of the villa, our cable was not working and there was a leak in one of toilets in the bathrooms. Understandbly, being outdoors, insects try to make their way into the room, but seeing dead insects or cobwebs was not acceptable for what we paid. Dont get suckered into paying for the breakfast buffett. We didnt include it with our stay, but did decide to check it out and it was discouraging that they would charge almost 14 US dollars for what they were serving. The layout of the villa was perfect and we slept comfortably.

Family

8/10

Excellent

07 Oct 2017

Cameron

Nice resort close to beach and casino

Great location, friendly staff and totally relaxing

8/10

Excellent

25 Sep 2017

Ronaldo

It didn't meet my expectation! I thought it was awesome stay but it just fair.... the buffet breakfast is not good, little choices of food at their buffet breakfast and taste is just fair.... and it is not well maintained, their are some lights that doesn't work and we didn't fell ths coziness of the place at night..... but we enjoy the pool.... it is child friendly pool...

Family