Name: Isla Bonita Beach Resort
Address: 117 Velasco Street, 117, San Juan, 2514, PH

8/10

Excellent

07 Jul 2026

virgilio

Great

Family_with_children

8/10

Excellent

05 May 2026

christopher

Clogged restroom drainage,smells like sewer.Outdated amenities. food really basic and less per serving.

Family

6/10

Pleasant

03 Dec 2025

Franchesca

AC was not working at all. Rooms and bathrooms are old. Convenient location and friendly staff though.

Leisure Friends

8/10

Excellent

17 Oct 2025

Joy

Very nice location and the staff could not have been more helpful.
Would recommend

Leisure Family_with_children

10/10

Exceptional

19 Sep 2025

Vic

good location

8/10

Excellent

15 Aug 2025

Elvira

food is great.
bed comfort is ok.

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

Ethel

Breakfast is good, bathroom need improvement

Leisure Family

2/10

Poor

13 Jul 2025

ALEX

Terrible Experience – Not Worth the Money

We checked in around 1:00 in the afternoon, and from the moment we entered the room, it was a huge disappointment. The room was in terrible condition—unclean, poorly maintained, and lacked even the most basic essentials like toilet paper, towels, and toiletries.

We were told the missing items would be provided later, but instead of getting everything at once, staff kept knocking on our door every hour delivering things one by one. It was disruptive and made it impossible to get any rest. To make things worse, the staff were extremely rude and unhelpful throughout our short stay.

The experience was so bad that we felt forced to check out early. We lost over $300 +and got nothing close to what was promised. This was by far one of the worst stays we’ve ever had.

Avoid this place at all costs.

8/10

Excellent

12 Jul 2025

Ericson

Breakfast inclusion, swimming pools, by the beach for surfing only

Leisure Partner

8/10

Excellent

16 Jun 2025

Christian

Location was good & right on beach

Leisure Partner

10/10

Exceptional

08 Feb 2025

John

Great stay for the price. The property is clean, staff is friendly and the food is decent. Located in the city but a little ways away from the busy streets.

8/10

Excellent

01 Jan 2025

virginia

GREAT for beach/surfing activity, good restaurant on site this place is close to other eateries & staff was excellent very friendly, helped w/tours & transport :) They should have 1 pool for kids & the other pool for adults. Overall good stay comfortable hotel & late check-in is available!

Leisure Family

10/10

Exceptional

22 Dec 2024

Emil Jose

The food is great. friendly staff, the room is clean and large but there are some small mosquito flying in the room.

Friends_and_family Friends

8/10

Excellent

03 Dec 2024

Lee

A budget hotel with two pools and right on the beach. Can’t ask for much more from a little place like this . Staff are friendly and helpful and the food is good.

Leisure

10/10

Exceptional

03 Nov 2024

Mark

Great resort right on the beach, restaurant, barr billards close to center of town

Leisure Partner

2/10

Poor

31 Jul 2024

Ryan

upon checking in I asked to see the rooms, they showed me 3 different rooms and all
of them are dirty, molds on all three bathroom like a lot the smell is so musty because of molds all over. I asked for a refund at least half because rooms are health hazard but the property owner did not approve any refund. I do not recommend this hotel due to health hazard.

Leisure Family_with_children

4/10

Poor

22 Mar 2024

Rosalynn

Old rooms needs to be updated

10/10

Exceptional

12 Dec 2023

Ryan

best for its price

Leisure Family

8/10

Excellent

11 Dec 2023

Bart

Great place and fantastic staff. It was a long walk into town. So not the best for a Solo traveler

Self

10/10

Exceptional

29 Sep 2023

Thomas

on The Beach!!!
I Loved it, run by nice people, food was good, very good price, I even got an upgraded room.
close to Dive Union for my underwater activities.
Thanks, Patrick.

Leisure Self

6/10

Pleasant

10 May 2023

Angela

The property is private and gated so it felt safe and also has its own beach front access. However the room was very small for 2 queen beds. The room is supposed to fit 5 guests they gave extra mattress but there was barely any space to put the mattress, we had to move the cabinet (which is a very old and left molded wooden crumbs on the floor). The complimentary breakfast has a very small serving size however most of the staff are nice and welcoming.

Leisure Family

2/10

Poor

14 Jun 2022

Verified traveler

Very low quality hotel

We were charged an extra fee of 4000 which had to be paid in cash upon arrival. Rooms are dirty, have no soap or toilet paper. The shower is a bucket on the floor. Restaurant food is disgusting and over priced, the drinks are fairly priced.

Friends_and_family Family

10/10

Exceptional

18 Mar 2022

A A

Happy customer

Old Hotel but really clean and great staff and the location is out of this world if you want a relaxing quiet few days on the beach this is the place, just a heads up they don't have a card reader so take cash

Friends_and_family Family

8/10

Excellent

11 Feb 2020

Verified traveler

So pretty - cute pools - lovely breakfast- amazing beach!!!

Leisure Partner

4/10

Poor

05 Jan 2020

John Michael

Not worth the money. Would not book again.

The hotel is a lot worse than the pictures online. It is very outdated. Doors are very primitive and toilets and faucets are very old and rusty. Heating does not work with very weak flow of water for the shower. There is no available boiler per room. We have to even deposit Php 500.00 to borrow a boiler or even use their volley ball. The restaurant is very old and the food isn't too good as well. Free breakfast is okay, not a buffet, it's plated with limited food and a glass of drink. The staff does not look too happy serving guests, though the receptionist is nice. The view from the hotel is amazing with its beach front view. Too bad that the resort does not compare to its view.

Friends_and_family Family

6/10

Pleasant

27 Dec 2019

Joel

A mediocre place at best.

Friends_and_family Friends

6/10

Pleasant

11 Aug 2019

Verified traveler

Staff are Ok .. request are being met Small place , small swimming pool .. FroNt beach but not able to swim because of bad. weather .. facility needs upgrade.

Friends_and_family Family

8/10

Excellent

14 Jun 2019

Paula

The staff are helpful and they are prompt and kind.

Leisure Family

8/10

Excellent

30 Apr 2019

Verified traveler

NICE place good location FRIENDLY STAFF CLEAN place

6/10

Pleasant

16 Apr 2019

Maria gina

Although the resort was old but still they maintained the cleanliness and good comfort in staying there. The service also is good.

Family

6/10

Pleasant

01 Mar 2019

Verified traveler

Great location. The staff was very friendly and accommodating.

Friends_and_family Family

8/10

Excellent

25 Feb 2019

Ma. Corazon

It was good. The staff are nice. But the place is still a tricycle away from the surfing area and there's no wifi in the room but aside from that, it was a good stay.

Family

4/10

Poor

11 Jan 2019

Verified traveler

Not worth it.

Toilet doesn't flush properly and bed isn't queen size as described. It's too short. Floors were also dirty like there was some sand... and it was like that the moment we got in. Pools are too small

Partner

4/10

Poor

10 Jan 2019

Vicente

Great potential but currently run down and dirty

I would have loved this place when when it was first built and clean, but now our family studio room was just dirty and sad. I thought the first desk staff was the best part of our visit. They spoke perfect english and were very helpful and knowledgeable.

Our room on the other hand was a mess. It was just dirty everywhere. There was so many ants and mosquitoes. The bed was hard and uncomfortable, and there were very loud cats outside our room. The bathroom was especially dirty and our toilet leaked onto the floor. The air conditioning worked great though.

The food was also very bad. Our breakfasts were always super greasy, and all the meats and fish tasted old and gross. The American continental breakfast option was probably the safest bet. The bar food was also pretty bad, usually very greasy too. I didn't appreciate the cook walking around with his dirty shirt and constantly sucking on a toothpick.

I really liked the location and the beach in front is beautiful, although the surf is pretty strong and probably not the best for swimming. It's great that there is a volleyball court right in front too.

The bar has a large pool table, and there is karaoke at multiple locations. I also liked that the bar staff was pretty lax about us bringing in extra alcohol as long was we kept buying their beer and snacks too.

You can only get WiFi near the front desk and in the bar area, not in your room, in the pavilion, or near the beach.

Family

8/10

Excellent

02 Jan 2019

Jan Ouanne

Spacious but needs renovation

The bathroom kn our room is somewhat defective. The drainage on the sink and the toilet bowl are having issues.

Family

4/10

Poor

09 Dec 2018

Verified traveler

Bathroom is dirty, tiles are old and moldy. Aircon took a day to cool the room. Not worth the price.

2/10

Poor

01 Oct 2018

Verified traveler

Place wasn’t as advertised, not able to use the beach, internet was intermittent at best, and television reception was choppy. Room was extremely hot and took a day to cool down. Food served was not inviting to eat. Several issues with how true food was served including handled with bare hands

8/10

Excellent

23 Aug 2018

Verified traveler

Its a home away from hone ...very comfortable and accessible to any destination in La union

4/10

Poor

23 Jun 2018

Verified traveler

poorly maintained hotel

dont waste your time and money.
there are plenty of hotels in the area

8/10

Excellent

18 May 2018

Janice

Place is just ok.

The place was ok. Its clean but old. The beach is not really great. If you just want to have a swim, its fine. But nothing fancy.

Family

10/10

Exceptional

23 Feb 2018

George

Beautiful place

Lovely place beautiful area people there so friendly as well checked in and was given a better room as there were 5 of us breakfast lovely good WiFi and right on the beach staff are so friendly and helpful as well

Family

6/10

Pleasant

03 Feb 2018

ding

Close to the beach

Positive: Close to the beach, very nice staff, excellent service, nice complimentary breakfast with several choices
Negative: Unable to swim at the beach because of high waves and deep waters. They have 2 small pools for one to swim instead of the beach. Mosquitos in our room. Toilet bowl cover very annoying.

10/10

Exceptional

28 Nov 2017

Verified traveler

My favorite spot in La Union

Great value and one of my favorite places to stay. Excellent ambience, rooms are spacious and clean. Staff are friendly and helpful. Tucked away in a quiet area but directly on the beach. Good restaurant too and spacious parking.

Have stayed multiple times and will stay again. Something about the cleanliness/design/location/staff/setting is pure relaxation.

Partner

10/10

Exceptional

25 Nov 2017

Ramon

Thumbs up!!!

Family

8/10

Excellent

22 Aug 2017

Verified traveler

Review

Room was a little small for 4 pax. But owner/manager was very accommodating so it made the trip enjoyable. Beach not suitable for surfing. But surf spot is just a few minutes away so no need to worry. Btw, guests may use the pool table and darts free of charge.

Family