Walliserhof Grand-Hotel & Spa

10/10

Exceptional

20 Feb 2026

Rafael

Staff incredible kind

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Vasile

A great little gem of a hotel, with extraordinary friendly staff, great amenities and in the middle of Saas-Fee.
Gym is well equipped, albeit missing a rowing machine.
Spa facilities are also amazing!

Leisure Family_with_children

8/10

Excellent

11 Jul 2025

Trevor

Excellent as always but the roadway outside was being “worked on “, so rather noisy during the day. But not the fault of the hotel!

Leisure Self

8/10

Excellent

06 Jan 2025

Abhishek

Great food and a nice bar
Nice spa area - pool and saunas
Super convenient with access to ski rental etc
Would be awesome if the kids club had more for older kids :-)
We loved our holiday here!

Leisure Family

10/10

Exceptional

13 Apr 2023

James

Overall very good. There were a couple of maintenance issues I raised with our room which unfortunately weren’t resolved during our stay (eg bath plug was not operating so bath could not be filled). There was no follow up on this to keep us informed. There was no turndown service which seemed a bit odd for a 5* hotel. Otherwise, everything was great and it is a lovely hotel.

Leisure Family_with_children

10/10

Exceptional

10 Apr 2023

John

The regular hotel shuttle to the front de neige and back again is bliss. Extremely helpful driving team. They've created a good balance of luxury and amenability. The spa is splendid and the pool area very pleasant to be around.

Leisure Family

10/10

Exceptional

02 Feb 2023

David

Totally recommend

Hotel was excellent, website undersells the facilities, huge spa, lovely team, and rooms great!

Friends_and_family Friends

10/10

Exceptional

16 Jan 2023

Diliara

great location and service!

Leisure Family

10/10

Exceptional

29 Dec 2022

Hala

Beautiful Hotel!
With great service tasty varied restaurants amazing spa in place sports shop best location in town!
Highly recommend !!

Leisure Family

10/10

Exceptional

04 Apr 2022

Phoebe

Exceptionally friendly and efficient staff. The hotel is in a great location, with a fantastic gym and spa. We will stay there next time we visit this delightful village.

Leisure Family

10/10

Exceptional

27 Feb 2022

Smitha

The property was extremely family friendly with something for everyone. Staff was welcoming and helpful in every way. Thank you for a lovely stay, and we do hope to be back.

Leisure Family

10/10

Exceptional

20 Feb 2022

Dawn

Perfect balance of luxurious and indulgent without being too formal or stuffy.

Leisure Family

10/10

Exceptional

14 Nov 2021

Cédric

Amazing stay, great staff and service. The room was super comfortable and with modern design. Spa and sport facilities were very nice, although the pool temperature could have been a couple of degrees higher.

Leisure Partner

8/10

Excellent

31 Oct 2021

ANTONIO

Service level was far from 5 star. The property is very confusing.
Food was excellent.

Leisure Family

10/10

Exceptional

09 Jun 2021

Verified traveler

Excellent hotel, lovely spa facilities, good restaurant choices and well appointed modern but cosy rooms with wonderful mountain views.

Partner

10/10

Exceptional

02 Jun 2021

Mélanie

Just... wow!

Amazing place! The room was spacious, clean and the bed so comfortable ! I could check in earlier than expected and had a great time at the spa. The pool is huge and water was warm. The saunas area is so relaxing . It really is the perfect place for a weekend getaway, highly recommended.

Self

6/10

Pleasant

19 Mar 2021

ganshof

In general, we love the place, but unfortunately two members of the staffs ruined all the pleasure of our stay by simply being incompetent and rude. We loved the modern traditional style of the hotel. The spa allowed us to relax after a long day of ski. The service at the Italian restaurant was outstanding in contrast to our earlier bad experience at the bar. de

Partner

10/10

Exceptional

10 Jul 2020

Tim

Very friendly staff, great location, completely refurbished (2019) hotel.

Leisure Friends

8/10

Excellent

03 Mar 2020

Devrim

Great Hotel but not for halfboard

Great hotel. Very good rooms and spa. Great breakfast. We were nit happy with the service in the restaurants. Too chaotic and not good trained staff, constantly missing something asking again and not corresponding to the price of the restaurant. Next time, we will stay here but eat somewhere else.

Partner

8/10

Excellent

21 Feb 2019

Verified traveler

Good location, good service and breakfast was very good. Cons, the room had glass wall for the bathroom which made privacy for a family not possible also a mirror was placed within the room to reflect just the shower and bath area to entertain any members that was in your room while you tried to freshen up. Please be aware the rate on Expedia for a family is not captured and you will be paying more.

Leisure Family

2/10

Poor

02 Oct 2018

antonio

Bad service

Poor service

Poor cancellation fee rules
Double charges you !

10/10

Exceptional

29 Dec 2017

marc

Great place ! The staff was so helpful.

We wanted to enjoy a quaint swiss town. Wanted to have access to skiing, snow hiking and be able to walk the town. What is great about this hotel it’s in the middle of the little town and there are no cars in the town so you’re able to come right out of the hotel walk to restaurants and shops. The staff was incredibly helpful in finding activities and letting us know what is going on in the town. I completely recommend this hotel. Also the breakfast was included in your state it was amazing.

6/10

Pleasant

03 Feb 2017

Robert

Convenient, classic but with service hiccups

The hotel is a classic Swiss hotel: a bit dated but ultimately comfortable and with all the facilities you need for a good ski holiday.

One major flaw that is relevant for that ski holiday: the mini bus used to transport guests to the ski lift (10-15 min walk) is only available Monday-Friday.

This is a bit silly if you are there for the weekend, as we were. It's not a major deal but it's certainly annoying to have to walk 15 min on road surface in your full ski gear.

10/10

Exceptional

27 Aug 2016

Verified traveler

Just great

Great hotel. Great room. Great service. Great breakfast. Great indoor pool.

Family

8/10

Excellent

17 Apr 2016

Philip

A very pleasant stay at a high quality hotel

The hotel were extremely welcoming and helpful with all elements of the stay. The fantastic swimming pool was an added bonus for the kids to relax after skiing. Breakfast provided a great range of options for all and of high quality. There was a pleasant lounge/bar area to relax in during the afternoon/evenings.

Whilst the ski lifts/school were a 5-10min walk away there is a ski bus service. This was however a little limited compared to other hotels ski bus services - esp. at the end of day.

Family

10/10

Exceptional

22 Dec 2015

Rolf

Top class hotel in the heart of Saas-Fe

Great hotel in the heart of Saas-Fe, with shops and ski slopes at walking distance. Super friendly and competent staff. Outstanding and diverse breakfast, excellent wifi and a wonderful spa to relax after a day of skiing, with swimming pool, steam baths, sauna, etc. Large comfortable rooms with great views. Dinner was overpriced.

Family

10/10

Exceptional

09 Nov 2015

Verified traveler

you must stay here!!!

Best ever!!!!!!!

Partner

10/10

Exceptional

21 Sep 2015

Verified traveler

Lovely Hotel

This is a lovely hotel and we will definitely stay here again. The staff are very friendly and the location is fantastic.

Partner

10/10

Exceptional

02 Sep 2015

Anil

Best hotel in Saas Fee

This was my sixth stay at the hotel. It is truly the best in the small town of Saas Fee.
The rooms are large and well appointed and the staff is extremely courteous. The breakfast is of a very high order in the stylish restaurant

Family

10/10

Exceptional

21 Dec 2014

Verified traveler

Perfect getaway

We stayed at the FerienArt for 6 nights for a pre-christmas getaway and enjoyed every minute of it.
Check-in was efficient and very friendly. All guests are offered a glass of local wine (non-alcoholic alternatives are available) upon arrival.
The room (Rainbow double) was very spacious, thought- and tastefully furnished and spotless. The beds are super-comfortable bed with excellent bedding.
The hotel's SPA area with pool, various steam baths and saunas was beautiful, well maintained and super clean. We enjoyed two massages, which were both amongst the best we'd ever had (I practice massage therapy myself).
Breakfast is served buffet style from 7 until 11:30 - great for those eager to get to the piste as well as for that lazy morning when skiing simply doesn't appeal. Great selection if müesli, fruit, breads, cheeses, meats, fish and hot dishes, everything fresh and tasty.
We ate one meal in the in-house Italian restaurant and one 5 course dinner in the main dining room. Both were excellent.
The location in the village centre gives easy access to other restaurants and bars, yet it's quiet and tranquil.
It's a short walk (10 minutes in skiboots) to the main cable car, but the hotel's and village's electric shuttles are always available.
All staff were genuinely friendly, helpful and efficient - we felt truly welcome.
Overall, a great place to come for skiing, walking, or just a few days' indulgence. We will definitely be back.

Partner

2/10

Poor

12 Apr 2013

Verified traveler

never in my life!!!

horrible horrible horrible
avoid at all cost
this is not zermatt by a long mile
believe me

10/10

Exceptional

02 Apr 2013

Jennifer

Far too expensive

We have been to this hotel 6 times and unfortunately this will be our last visit. The hotel is definitely a 5 star hotel but a few things have changed this year. They have 3 restaurants the main one giving you 3 choices of starter, mid and main and dessert and cheese, very good. The Italian and Chinese restaurants are excellent but you only have 30 SF per adult and !5 per child towards your meal. Most things on the menu are over 30 SF. We were very disappointed as in previous years we have never had this restriction imposed on us. Great shame.

Bar service also not as efficient as it use to be.

Family

10/10

Exceptional

18 Mar 2013

MG

Great stay

My stay at Ferienart was excellent and it is somewhere I plan to go back to. The only thing that was negative is the first room I was put in, number 770, was next to a spa pump or generator and the hum the first night was so intense that I couldn't sleep but they moved me the next day. If there hadnt been a spare room, I am not sure what I would have done. Even moving 2 rooms away from the hum, I could still hear it but was not as intense. This they need to do something about and the place would be more than perfect.

10/10

Exceptional

23 Feb 2026

Randolph

Childern can go the play area which is supervised by somebody of the hotel. It is great for the childern and parents. The swimming pool is large

Family_with_children

10/10

Exceptional

07 Jan 2026

Philip

Top verblijf in prachtige omgeving

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Serge

- 🔝 🏔️ Blick. ☀️
- gute Wellnessanlage 💦
- gelungener Kurz-Aufenthalt! ❄️
Danke dem Hotelteam.

Partner

10/10

Exceptional

04 Oct 2025

Markus

Entspannung pur im Herzen von Saas-Fee

Ein wunderschönes Hotel mit stilvollem Ambiente und erstklassigem Service. Der Spa-Bereich ist ein echtes Highlight. Besonders die Saunen und Ruhezonen laden zum Entspannen ein. Der Pool ist schön, aber etwas kühl. Das sollte man wissen, wenn man eher wärmeres Wasser bevorzugt. Frühstück, Zimmer und Lage: top! Wir kommen gerne wieder.

Partner

10/10

Exceptional

26 Aug 2025

Verified traveler

Magnifique endroit

Fantastique séjour !
L’hôtel est superbe, nous avons eu une suite spacieuse et confortable. Nous avons bien profité du spa. Le niveau de service est très bon.

Friends_and_family Family

6/10

Pleasant

24 Jun 2025

Peter

Solala, für ein 5-Sterne-Hotel entäuschend, v.a.das Morgen- und Nacht-Essen entspricht niemals 5 Sternen

Partner

10/10

Exceptional

14 Apr 2025

Andreas

Bra frukost

Fint hotell med bra läge. Personalen var fantastiskt. Mycket bra frukost.

Friends_and_family Family

10/10

Exceptional

22 Mar 2025

Nils B

Friendly staff, great view from the two balconies, lovely bar

Leisure Family

8/10

Excellent

11 Nov 2024

Gabriele

Top

Friends_and_family Family

10/10

Exceptional

13 Apr 2024

Ana Lilia

Grandioso

Leisure Self

10/10

Exceptional

05 Dec 2023

Markus

Tolle Ferien in den Walliser Alpen.

Das Personal war in allen Bereichen stets sehr freundlich.
Spa- & Wellnessbereich sehr zu empfehlen.
Das Frühstück war abwechslungsreich und sehr lecker.

Partner

10/10

Exceptional

29 Nov 2023

Massimo

Nicht zu Toppen alles war zauberhaft
Weelnes,Essen, Laufmöglichkeiten, und voralem meine Ruhe

Leisure Partner

10/10

Exceptional

21 Oct 2023

Nina

très beau séjour, personnels et propreté au top.
hôtel très agréable.

Partner

10/10

Exceptional

11 Feb 2023

YVES

J'ai réservé 2 chambres a mon nom et c'est la 2eme chambre qui a été upgradé!!!
et a la fin du séjour ils ont reçu un bon de la part de l'hotel!!
A quoi ca sert d'être membre GOLD ???

Friends_and_family Family

10/10

Exceptional

30 Sep 2022

Rico

Alles perfekt.

Leisure Family

6/10

Pleasant

28 Feb 2022

Bourgeois

Joli mais sans originalité

hotel qui a perdu de son charme depuis qu'il a été entierement refait... les chambres sont très jolies mais tout est aseptisé... c'est bien dommage, le personnel reste chaleureux.

Friends_and_family Family

10/10

Exceptional

16 Nov 2021

Renaldo

Awesome

Das beste Angebot in Saas Fee. Hat aber auch seinen Preis.

Partner

10/10

Exceptional

31 Aug 2021

Marco

Erholung

Schönes sauberes Hotel mit allem was es braucht um sich in den Bergen zu erholen.

Partner

8/10

Excellent

27 Aug 2021

Verified traveler

Sehr gute Lage, freundliches Personal an der Rezeption und sehr schöne Zimmer mit grandiosem Bergblick, viel Holz und bequemem Bett.

Partner

10/10

Exceptional

04 Aug 2021

Verified traveler

Das Hotel war sehr schön. Uns hat der Stil und die Einrichtung sehr gut gefallen. Viel Wert wurde auf die Sauberkeit gelegt.

Partner

10/10

Exceptional

10 Jul 2021

Marco

Nice rooms, still bit loud as street level. Overall however very nice location. The town is

Partner

8/10

Excellent

25 Jun 2021

Thomas

Alles in allem OK

Zimmer sehr schön und modern, Bergsicht (extra zugebucht) sehr eingeschränkt.
Jedoch funktionierte in unserem Zimmer die Waage nicht und das Duschmittel in der Dusche war nach 1x duschen leer. Die Schuhputzmaschine beim Eingang war auch defekt.
Zwar jammern auf hohem Niveau, sollte in einem 5* Grand-Hotel aber nicht passieren.

Partner

10/10

Exceptional

30 Mar 2021

Jacques

Chaudement recommandé. Nous y retournerons certain

Hôtel au top, bien situé, piscine et SPA top classe, propre, lits super confort, chambre spacieuse et bien agencée, personnel super accueillant et toujours disponible, service efficace. Un séjour vraiment au top et en plus des superbes conditions de neige, peu de monde. Mesures Covid respectées mais pas envahissantes. Restaurants excellents, buffet petit déjeuner superbe qualité et grande variété de produits (chaud, froid, sucré, salé, fruits frais, etc...). Service excellent. Nous y retournerons dès que possible. Les chasseurs sont à disposition pour les transports parking hôtel et hôtel départ remontées mécaniques.

Friends_and_family Family

8/10

Excellent

26 Oct 2020

Alain

Week-end Saas-Fee 2020

La chambre était très bien, un peu petite à mon goût, manquait un peu de place de rangement pour 2 personnes. Tout était très propre. J’avais une petite blessure au doigt qui a laissé des taches de sang sur mon coussin la première nuit et j’ai trouvé décevant de retrouver la même housse de coussin avec les taches pour la deuxième nuit....pour un hôtel 5 *****.
Déjeuné très bien mais là aussi, le deuxième jour, après 15 minutes à table, il a fallu se lever pour demander un café et un cappuccino....
Le côté spa et piscine excellent.
Dans l’ensemble très bon séjour mais à mon avis l’hôtel ne mérite pas plus de 4 étoiles.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2020

Véronique

Cet hôtel est magnifique, extrêmement bien situé. Le personnel est d’une gentillesse et d’une serviabilité exceptionnelles, le spa est immense et agréable et les chambres spacieuses et décorées avec soin. Nous avons passé 2 jours au paradis.

Leisure Partner

10/10

Exceptional

28 Jun 2020

Susanna

Sehr freundlicher und zuvorkommender Empfang. Ein Hotel, in dem man sich sofort heimisch fühlt. Man kommt gerne wieder.

Leisure Partner

10/10

Exceptional

23 Jun 2020

Pedro

Un séjour inoubliable, un établissement impeccable et un service sans reproche

Leisure Partner

8/10

Excellent

01 Mar 2020

Verified traveler

Excellent hôtel mais déçue du restaurant

excellent hôtel avec infrastructures exceptionnelles. Seul bémol, le restaurant Caesar Ritz n'est pas de la qualité d'un Relais & Château en terme de carte et de préparation des plats.

Friends_and_family Family

10/10

Exceptional

31 Jan 2020

Verified traveler

Top, mit dem Umbau sämtliche Erwartungen übertroffen. Kommen gerne wieder. SUPER!

Friends_and_family Partner

8/10

Excellent

04 Mar 2019

Verified traveler

la reception non è stata competente per check out , ha richiesto il pagamento al cliente quando la camera era già stata pagata da agenzia, che è dovuta intervenire almeno 3 volte. Mi domando se fosse stata domenica e l'agenzia fosse stata chiusa come poteva risolversi il problema del pagamento, il cliente avrebbe dovuto fare un doppio pagamento? Queste situazioni sono alquanto sgradevoli !

Leisure Family

4/10

Poor

03 Jan 2019

Christer

Fala stjärnor

Det var säkert några år sedan detta hotel uppfyllde kraven för 5 stjärnor. Slitet och stökigt över allt med omfattande bristande underhåll. Bilden visa ett exempel på amatörmässig lagning av ett läckande resraurangtak för att undvika att det droppar på gästerna. Frukosten var ytterligt begränsad och hade passat bättre på ett enkelt övernattningshotel. Vid nyårsfirandet blev vi plaserade i en perifer del av restaurangen och det var först efter att en gäst vid grannbordet beklagat sig för hotellchefen som servisen började fungera någorlunda så att vi fick mat serverad tillsammans med övriga gäster. Vårt rum var helt OK om det låg i ett 4 stjärnigt Hotel. FerienArt är för närvarande överprissatt med minst 30%. Vi brukar besöka ett 5 stjärniga Hotel i Austria och FerienArt kan inte på något område mäta sig med sett varesig när det gäller rum eller restaurang.

Family

10/10

Exceptional

25 Mar 2018

Ariane

Vacances tranquilles

Belle chambre, très belle piscine, un SPA magnifique et des soins esthétique au top, donc un séjour parfait avec des environs vraiment très beaux

10/10

Exceptional

17 Mar 2018

Milo

Un hôtel 5* de classe à recommander!

Endroit agréable, cuisine raffiné, piscine et Spa à disposition. En somme extra.

10/10

Exceptional

06 Aug 2017

Odd

Flott hotell med supert badeanlegg

Flott hotell med fantastisk badeanlegg . Fint , stort rom og god frokost. Anbefales 100%

Partner

8/10

Excellent

24 Apr 2017

Martine

Hôtel chic et cosy

Très beau week end! Hôtel très chic et cosy mais néanmoins quelques petits moins pour un hôtel de ce standing!
Super petit déjeuner! Très bon accueil et coin spa magnifique!

Family

8/10

Excellent

11 Feb 2017

Verified traveler

gemütlich und geräumig

das Hotel ist etwas in die Jahre gekommen...

Family

8/10

Excellent

05 Sep 2016

Verified traveler

La prima colazione è davvero ottima. Posizione dell'hotel centrale.

Partner

10/10

Exceptional

17 Apr 2016

Verified traveler

Комфорт номере и в отеле. Великолепный бассейн и бани. Лучший отель на горнолыжных курортах Европы!

Family

6/10

Pleasant

30 Jan 2016

viviana

carino

un po' caro

Partner

10/10

Exceptional

11 Dec 2015

Philippe

Fantastisches Hotel...

Einfach ein klasse Hotel: freundliches und zuvorkommendes Personal, schöne Zimmer, super Wellness-Bereich, tolles Frühstücksbuffet. Insgesamt einfach klasse!

Partner

10/10

Exceptional

11 Dec 2015

Sebastiano

Ottimo Hotel - personale alla Reception molto gentile - colazione di altissimo livello - comfort della camera - tranquillità assoluta

Family

10/10

Exceptional

03 Sep 2015

Verified traveler

Super