Name: Cley Hall Hotel
Address: 22 High Street, Spalding, PE11 1TX, GB

10/10

Exceptional

23 Jul 2026

Nicky

I booked this accommodation for my Dad to stay in for one night while visiting me. He told me that his only criticism was that there was no handle to hold on to in the bath/shower and the lighting in the room wasn't great. There was limited parking, so Dad had to leave his car at my home and I dropped him off and picked him up in the morning.

10/10

Exceptional

18 Jul 2026

Damian

Clean room, good shower, helpful staff and a great breakfast

Business

8/10

Excellent

04 Jul 2026

Stephen

Lovely hotel and friendly staff. Nice large room. Lovely breakfast.
Only down side was the noise was the main road being at the front of the hotel. Totally recommend this venue.

Partner

10/10

Exceptional

04 Jul 2026

Brian

A lovely town centre hotel with charming well-appointed rooms, managed by an excellent team of staff led by the always helpful Gemma.

Partner

10/10

Exceptional

03 Jul 2026

Victoria

We stayed in the large executive room and it was beautiful, spotless and was able to park right outside the room , the staff are lovely and the breakfast was great , this was our second year staying here and will definitely be back

Partner

10/10

Exceptional

29 Jun 2026

Colin

Lovely quiet hotel. Breakfast was good.

Partner

6/10

Pleasant

26 Jun 2026

Helen

Good location and room was clean and spacious with nice decor. The hotel is not air conditioned and we had to have the curtains pulled most of the time to keep the sun and heat out. The room was much warmer than the rest of the hotel and it was pretty difficult to sleep. The garden is a real benefit but could do with repairs and proper maintenance and care. The attractive sleigh bed in the room was comfortable but the legs stuck out into the room and I managed to break my little toe on one. The breakfast was excellent in terms of food quality but it was spoilt by the loud and dominant TV in the breakfast room. We waited for our breakfast and then decamped to the garden to get away from it. Overall, the hotel was okay but it could be so much better.

Partner

10/10

Exceptional

22 Jun 2026

Darren

During our recent visit, we opted for the \"No Windows\" room option and were pleasantly surprised to find ourselves in what felt like a self-contained apartment. The room was impeccably clean, beautifully decorated, and remarkably spacious, making our stay exceptionally comfortable.
The amenities provided, such as the air conditioning and high-speed WiFi, were both efficient and reliable, adding to our overall satisfaction.
The check-in process was seamless, handled expertly by the attentive and friendly staff. Their professionalism and warm demeanor contributed significantly to our positive experience. We were so impressed that we are already contemplating another visit—my wife is actively seeking an excuse to return.
This hotel truly exceeded our expectations, and we wholeheartedly recommend it to others.

Partner

10/10

Exceptional

20 Jun 2026

Stephen

Good parking. Excellent breakfast

Partner

8/10

Excellent

19 Jun 2026

THERESA

We enjoyed our stay at the Cley Hall hotel and would willingly return. The car parking was easy and Ben welcomed us and gave us all the essential information on our arrival. Our room and bedding were clean and comfortable, and we slept well. Breakfast was excellent with a wide variety of choice and quickly cooked.
All in all a comfortable and relaxing stay. Would definitely return.

Partner

10/10

Exceptional

16 Jun 2026

Suzi

The check in was excellent and Olga was delightful, really friendly and helpful. There was parking out the front and the room was bright.

The breakfast was great as everything was cooked to order and plenty of choice.

The hotel is quite old, but well maintained and nice gardens.

Good location. The staff made our stay.

Partner

4/10

Poor

13 Jun 2026

Emma

The best thing about this property is the staff and the breakfast. Also the room was large and decorated nicely.
The hotel is extremely tired.

Annex rooms are small, poor quality and scalding water - stayed there in 2025.

This year I was in the main building in an executive double room. Water was luke warm in a morning - every morning. Curtains hanging off and don’t close properly. Take your own hairdryer as the ones they provide are poor.

The property is tired and needs the basics sorting. Doubtful I’ll return for my 2027 trip

Friends_and_family Friends

10/10

Exceptional

25 May 2026

paul

Check in was quick and easy , room spacious well equipped and clean , after hours access was straightforward and parking ample
All staff were cheerful , helpful and attentive.The breakfast was one of the most pleasant I have had in a long time - quality ingredients , well presented and served while piping hot
Well done Cley Hall

Self

8/10

Excellent

30 Apr 2026

Rheinallt

The staff were very pleasant and helpful. Our room was 1st rate - having been upgraded to an executive room!
The general feelfid not come over as a 4* establishment eg Staff attire was very casual and at times slovenly.

Partner

8/10

Excellent

27 Apr 2026

Jane

Our room was large and spacious with a very comfortable bed. It was clean and also had 2 x easy chairs.
The ensuite was was also sizeable. With a shower over the bath and a heated towel rail.
WiFi reception was good.
Range of cooked breakfast was good and the food was excellent. Continental breakfast items were also available. Staff were friendly.
Parking was easy. We would stay again.

Partner

6/10

Pleasant

23 Apr 2026

Zoe

The positives- off street parking available. Breakfast is from 7am and there is a good choice available, including fresh fruit.
Negative (for Room 11 in the secondary building) - single gazed windows with condensation, so allowed noise of street traffic in throughout the night. Curtains do not close fully so light streams in with sunrise. Shower - huge leaks from both ends of shower head pipe. Storage shelf in bathroom on large downward angle & about to fall off.
All of the above raised at checkout.
Central heating not turned on (was about 3C at night); thankfully there was a plug in radiator in cupboard.
Room is tiny, barely enough space to put down bag & turn around.
Room & door not sound-proofed, can hear opening/closing of doors & bathroom fan of room next door.
Overall the hotel is in dire need of an upgrade.

Self

10/10

Exceptional

21 Apr 2026

Eddy, Danny

Room was a lovely clean spacious room.

I would book there again.

4/10

Poor

13 Apr 2026

Colin

No plug in bathroom hand basin. 2 lightbulbs not working.
Divet ripped on seam. Room cold no heating or extra blanket.

Self

6/10

Pleasant

12 Apr 2026

Chris

I had a single room, room was cold as the boiler was faulty. Large window in that room and the wind was blowing through, thick curtains didn’t help.
Staff were friendly and help. Morning breakfast was large and great, very enjoyable. But there where no weekend evening meals at the Hotel

Self

6/10

Pleasant

08 Apr 2026

David

It is a clean and tidy hotel perfectly located. It is a bit dated and in need of some TLC.

When I am back in Spalding on business, i will more than likely stay here again simply for its great location.

Self

8/10

Excellent

29 Mar 2026

David

A great find within walking distance of pubs and eateries and yet away from the town centre.
The room was spacious and clean and the staff were efficient and polite.
With an excellent breakfast and plenty of parking the only downside I can report is that some of the furniture in the room was a little dated.

Self

6/10

Pleasant

26 Mar 2026

NICOLA

We booked this hotel merely for the location. The staff were great, the hotel is a little dated but room was comfortable and clean, the thing for me was the smell when we returned to the hotel later in the evening, it was a stale fried food smell that was all through the hotel. Breakfast was good but not sure I’d stay again.

Partner

6/10

Pleasant

12 Mar 2026

Elizabeth

Parking spaces are not enough.
Very noisy when you turn on the bathroom light and water tap.

Family

8/10

Excellent

09 Mar 2026

Stephen

Breakfast was nice, all contact with staff was positive. Arrival organisation was helpful

Self

10/10

Exceptional

05 Mar 2026

Paul

Staff really friendly

Business

10/10

Exceptional

28 Feb 2026

Kevin

Ellie was welcoming and pleasant.. room was nice and tidy .. needed two extra pillows and received them..

Self

10/10

Exceptional

27 Feb 2026

les

On check in the man was very friendly and helpful advising on local places to eat etc. Housekeeping done a great job very clean. Amazing breakfast a really good selection hot and cold.
Again the breakfast staff were lovely a credit to the hotel.

Self

8/10

Excellent

21 Feb 2026

Catherine

Clean room, friendly staff. Great breakfast

Partner

10/10

Exceptional

15 Feb 2026

Nicola

Faultless. Easy check in. The room was spacious and clean. The bed was comfortable and room dark. Breakfast was good and nice to have butchers week. Highly recommend

Partner

8/10

Excellent

14 Feb 2026

John

Friendly staff.

Pulled pork on Friday night was very good.

Self

10/10

Exceptional

09 Feb 2026

Brian

Hotel full of character and led by excellent staff.

Partner

10/10

Exceptional

09 Feb 2026

Thomas

Excellent staff,tasty breakfast,central location with free parking.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

john

Decent room, friendly staff, easy parking. Very good breakfast

Self

10/10

Exceptional

26 Jan 2026

Virginia

Clean throughout

Business

8/10

Excellent

22 Jan 2026

Justin

So Cley hall hotel, it looks like the photos so i was impress. My room was the junior suite, a very big room with a marvellous ensuite, every thing smelled and look very clean. So ot came my last day and i had a few niggles.these were, 1) Dinning room, look and felt cold, some soft furnishings would of looked nice, so curtains to make the place look warm.
2) dinning staff, looking and dressed to casual for such a lovely hotel, a uniform would make such a big difference and some training in hospitality would go along way.
3) big disappointment was my bed, on the morning of departure, i always strip my ned, just helps the housekeeping team, to my shock the mattress had some very bad urine stains, such a shame, this room is being ised as a bridal suite and the housekeeping team had let the standard slipp. Everything else about this hotel was great and i cant fault my lo ely stay apart from these few niggles, please sort these out and the hotel will proper stand out. Breakfast was a high standard and i proper enjoyed them all, wish the restaurant team had more interaction would really boost customer service, this was what i mean by restaurant being cold and casual, here is you food and thats it, where was any form of conversation,. Such a let down, my stay i made the best of, and the hotel was very close to local amenities which was a massive bonus did not have to use my car all throughout my stay. So thank you for a good stay.

Leisure Self

6/10

Pleasant

12 Jan 2026

Rick

The stay was fine staff very pleasant the whole place was freezing wouldn’t stay again in winter

Friends_and_family Friends

6/10

Pleasant

13 Dec 2025

Tracey

Would have given a higher rating, but there was a lot of noise in the early hours of the morning in the corridor - which disrupted our sleep, and the night porter on duty was nowhere to be seen

Leisure Partner

8/10

Excellent

12 Dec 2025

Alison

Nice clean room, shower too small to get in though.

Self

10/10

Exceptional

06 Dec 2025

B

A top quality town centre hotel with a host of original Georgian features, superbly managed by Gemma and her team who provide an excellent level of customer service.

Partner

6/10

Pleasant

05 Dec 2025

Shaun

Room 21 no window (small roof light), but the macerator was the issue (noisy!), if we had known when booking we would have requested a different room.

Leisure Partner

8/10

Excellent

02 Dec 2025

N

Was there for one evening,
Was a lovely stay.
I was in room 1, lovely room, bathroom and toilet area.

Clean, very comfy and everything was great, staff and breakfast.

What I would say is if your hands are full you need two to open ya room door, one to put the key in and turn and the other on the door handle. Pain in the arse with bags and pain in the arse when carrying a couple of drinks.

Pre book an iron as well. They may 24 rooms and only 10 booked out and still not enough irons. (Not an issue just an observation)

Self

8/10

Excellent

02 Dec 2025

David

Everything was good the staff were exceptional

Partner

10/10

Exceptional

30 Nov 2025

Kate

Helpful staff clean and a good breakfast

Friends_and_family Family

8/10

Excellent

28 Nov 2025

davide

Cold room

8/10

Excellent

28 Nov 2025

davide

Cold room

10/10

Exceptional

24 Nov 2025

Samantha

Great room, good breakfast and very pleasant staff.

Partner

8/10

Excellent

23 Nov 2025

RC

Friendly helpful staff, the bathroom was cold. Excellent breakfast.

Partner

8/10

Excellent

21 Nov 2025

Anne

We had the junior suite and it was so cold, its a big room n bigger bathroom and the temperature had really dropped for the first time this year, but it was freezing cold. The room was lovely and the bath was gorgeous, no bubbles provided through
Really enjoyed the breakfast, great location really comfy bed but no wardrobe or anywhere to put anything which was weird in such a big room. We had a coffee machine in the room, but no pods to put in it. The staff were lovely parking was easy and fine so i would recommend.

Partner

10/10

Exceptional

02 Nov 2025

Linda

Room had all we needed , excellent facilities, staff were amazing

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Ian

Great location,have been three times, breakfast excellent,staff friendly,rooms good,had a great stay

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Kevin

Best Veggie Breakfast

Leisure

6/10

Pleasant

06 Oct 2025

Nigel

It was a good value B&B. Stayed in coach inn which is old property and smelt damp on entering. Room was basic but nice. Toilet system faulty but managed. Found someone’s old receipt with name and address amount card details from April in welcome pack.. The staff were ok but didn’t feel they were approachable. Only one person serving on at breakfast think could do with more staff to replenish and clear table instead of only one who was also responsible for answering the phone. I would have mentioned the toilet on checking out but there wasn’t any one there. But it is what it is and will use again. Thank you

10/10

Exceptional

27 Sep 2025

A

Lovely find .

Lovely welcome even though we checked in later than usual
Room was large with a sofa and desk area( room2) . Overlooking the main road, but traffic noise wasnt bad. Nice brekki.. continental and cooked with fresh coffee , self service apart from your cooked order. Would return. Thanks.

Partner

6/10

Pleasant

26 Sep 2025

Richard

Hotel was OK for what I needed for one night. Priced a bit high for what we got. Staff were good and food was average.

10/10

Exceptional

16 Sep 2025

Andrea

A beautiful older property with style.
The parking was easy, right outside the door, although it was during a quiet time for the hotel.
A good choice for breakfast which was very tasty

Leisure Partner

10/10

Exceptional

15 Sep 2025

andrea june

Lovely hotel

Large and beautiful room with a fantastic bathroom, breakfast was well cooked, presented and was delicious

Partner

2/10

Poor

02 Sep 2025

Versha

Our windows had public seating right outside!

This place was ok, but our Junior suit had to have the curtains closed at all times, as the room is ground level and the bar has tables for guests outside the very large windows!! Reception were quite unhelpful, stating we should have known about this from the hotel room description, which wasn't on Hotels details!
Also the area of Spalding is run down and not very aspirational to visit.

Partner

8/10

Excellent

02 Sep 2025

Helen

Room small but very clean. Bed and pillows amazing. Breakfast incredible. Lights behind bed not working. Plug in sink in ensuite quite rusty and no chain on plug so once plug in very difficult to get out. Shower and toiletries lovely. Parking right outside front. Quite a few marks on wall next to bed a bit of paint would cover.

Leisure Self

10/10

Exceptional

31 Aug 2025

John

Comfortable hotel, nice with a 'homely' feeling rathan than some clinical hotel chain.
Reception helpful but be aware there are no evening meals at weekends, although nearby is The Moorings pub, good food and excellent staff service

Leisure Partner

10/10

Exceptional

20 Aug 2025

Richard

Close to town centre

Leisure Self

10/10

Exceptional

19 Aug 2025

Richard

Near to the town breakfast included

Leisure Self

4/10

Poor

12 Aug 2025

Duncan

Monkey in a zoo

We arrived at 6:15pm. On entering the junior suite we are met by people enjoying a drink immediately outside the bedroom window, ourselves and the bed on full view. The only privacy solution to close the curtains on the only window. Having explained our concerns we were advised this was how it was. We were offered a lesser room, given a partial refund for only one of the nights booked and advised the staff were leaving in 7 minutes! (6:30). We're now left in a 'hotel' with no staff, no food, no provision for eating takeout. The garden door is locked. The front door is locked ( access via a side door is possibly but the route is now dark as the shutters to the lounge are shut). We had asked for management to speak about refund and cancellation but 36hours on there has been no contact. Checked out early. Not impressed. Below is a list of room faults identified: sash window held open by a firewood log, other window inoperative. Side table very wobbly, it's unusable. Light switch knob missing. Light fitting loose. Kettle comes full of water of unknown vintage. Bathroom door handle loose and lock mech is loose. Sharp protruding screw at base of shower. Shower drips (annoying!!) shower head dirty. Shower handle loose and broken. Bath tap control loose (retainer for porcelain missing) . Sink plug chain broken. Over sink light faulty. Bathroom window rattles and seems inoperative. The bed was comfortable but shook with some undermined activity. Consider this a basic B&B only.

Partner

6/10

Pleasant

03 Aug 2025

Tim

Mixed review.

Comfortable bed in a spacious room.

Lovely bathroom

Could do with black out curtains.

Breakfast was unfortunately shocking.

I tried the full English, possibly the worst ive had and the pancakes were like runner with watered down syrup.

The guy on check in was great.

Partner

6/10

Pleasant

01 Aug 2025

Eric

Paid for 1200 check in roomnot ready at 12.30 .they gave me a different room . It was small ,blind on sky light woud not stay shut. Massuraters in rooms above woke me up. Would not call it 4 star

Leisure Self

10/10

Exceptional

30 Jul 2025

Richard

Stayed here before would Stay again walkable into town

Leisure Self

10/10

Exceptional

11 Jun 2025

Samantha

Great check in, lovely room and comfy bed!

Partner

6/10

Pleasant

05 Jun 2025

Noel

Hotel shuts down by 9pm

Friends_and_family Friends

10/10

Exceptional

02 Jun 2025

Sarah

We stayed here a couple of years ago and was hoping it would be as good as the last time we went. It’s such a stunningly gorgeous hotel, the rooms are so comfy and clean. We’ll be going back again we hope!

Leisure Partner

6/10

Pleasant

01 Jun 2025

Julia

The welcome receptionist was lovely. The room was lovely though cheap uncomfortable pillows. There was no food available that night. This stay was for my mother’s funeral. The staff on duty on 27th were appalling. Utterly lacking in any kind of sympathy the bar staff were disinterested, terse and rude. I’ve always stayed there. We held my father’s wake there. Yet it is clearly in decline. A once elegant hotel staffed by lovely folk has now declined to the degree where I will never stay there again. To the staff on duty on 27th, shame on you. Truly.

Friends_and_family Family

6/10

Pleasant

25 May 2025

Verified traveler

A very average experience

The room - superior double - looked tired in terms of decor - chipped paint, dirty net curtain, marks on the walls. The towel rail in the bathroom was very rusty and in need of replacement. The tile grout and the shower panel needed a deep clean. The web site and the guide in the room stated that food was available Monday - Thursday. In fact I was advised upon arrival that it is Monday to Wednesday only. The bed was comfortable but overall for the price paid the experience was not good value

Self

10/10

Exceptional

21 May 2025

Donald

Lovely Victorian/Edwardian hotel. We had a very spacious sunlight filled room on the third floor (no lift). Shower open ended without door or curtain 😕 and water ended up all over the bathroom…
Breakfast was full English cooked to order with array of fruits and cold options. Would stay again.

Friends_and_family Family

10/10

Exceptional

05 May 2025

Ian

This hotel was perfect for my cycling trip to the fens. I chose a single room, but the bed felt more like a 1.5 size in a room that was clean and spacious enough to also store my bike. It was walking distance to the centre of Spalding and OMG, the full English breakfast was tasty! Thanks to all the staff for a great stay!

Leisure Self

6/10

Pleasant

27 Apr 2025

Dawn

Recent stay at Cley Hall

Have stayed at Cley Hall a few times now as we really like the Hotel .Staff are all very friendly ,rooms are clean,beds are very comfortable and you get a good breakfast.I was dissapointed this time though as I booked the room we like downstairs which we have stayed in twice previously but on arrival we were told we were in a different room which was separate to the hotel ,I did query this as I was sure I had booked the room downstairs but I was told that I hadn't and I could not prove this at the time .We like the room in the hotel as you do not hear any traffic noise as my Husband is a light sleeper and I prefer to be in the hotel rather than have a door straight from the road into the room. I have just checked my booking with hotels.com and I had booked the business studio (no window)One thing I think would be a good idea ,in the booklet in the room about the hotel and the rooms it would be handy to have instructions on how to use the heating/towel rails ,we did ask but the lady on reception did not know ,it would have been nice just to have heating on low in the evening and also heating on low when having a shower

Partner

10/10

Exceptional

22 Apr 2025

donald

Room was a bit small but not the fault of the hotel owners. Staff were very polite and very helpful. Well worth a stay but no meals at night for half of the week but plenty of places too eat out in the town. A bit over priced.

Leisure Family

10/10

Exceptional

05 Apr 2025

Carole

Good Hotel

A good hotel with friendly and helpful staff.great breakfast would stay again

10/10

Exceptional

01 Apr 2025

Richard

Fantastic staff, clean room, and quite charming. The kitchen food was delicious as well.

10/10

Exceptional

31 Mar 2025

Desiree

Thank you for being soo welcoming and kind to our kids. It was a great 1st time experience in Spalding x

Business_and_leisure Family_with_children

10/10

Exceptional

07 Mar 2025

Simone

Lovely hotel, large room, great breakfast, lovely staff. In walking distance to town. Would definitely stay here again.

Leisure Family

10/10

Exceptional

27 Feb 2025

Petra

The city centre is within walking distance. Friendly and helpful staff. The breakfast is marvellous, choose between continental, cooked or both.
The hotel is on the main road, so during school and home time it is very busy and you can hear the cars, but at night it is very quiet. My room is number 22, on the front door, also on the road, and I could hear all the noises, from the very early baggage landings and cars. The executive room is very spacious, has a walk-in shower and 2 armchairs and a coffee table. The toilet system is old so you hear and wake up when someone flushes the toilet. The location to the city is good, but next time we will choose a quieter place.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Alistair

Great hotel

Great hotel in Spalding

Business

10/10

Exceptional

08 Feb 2025

Kathryn

All good

Partner

10/10

Exceptional

21 Jan 2025

Rebecca

Lovely night away

It was just cheeky night away but our suite was gorgeous

Partner

8/10

Excellent

23 Dec 2024

Kevin

Would happily book room 18 again.

I got a great deal on a same day booking, so my stay was good value. I had room 18 with its door next to some of the hotels parking which was very convenient. Where the reception was, was not immediately evident, however checking in was seamless, the info given backed up by the room folder. The room itself was clean and had 2 armchairs and a large double bed. There was a kitchenette just inside the entrance door with a fridge and ceramic hob, kettle with tea, coffee, hot chocolate and biscuits and the necessary for self catering. The shower room was spacious, the detailing around the shower base was not good and the water flow from the shower head slightly disappointing. Breakfast was well presented, the hot cooked to order and sideboards with a good selection of teas, fresh filter coffee, cereals, bread croissants and fruit. The information sheet on the hotel and Spalding's history was interesting and the lounge where I had a drink before turning in, having eaten out up the road was very peaceful. I happened to see this hotel yesterday on 4 in a bed, I had a comfy and peaceful night's sleep, unconcerned by any traffic noise. Spalding itself was very Christmassy and the few minutes of walking alongside the river to get to the town centre was very enjoyable, the individual properties efforts providing an atmosphere of bygone days.

Self

10/10

Exceptional

21 Dec 2024

Nigel

Nice room ( superior double) and good vegetarian breakfast.

Business

10/10

Exceptional

01 Dec 2024

Robert

Charming

Charming hotel with welcoming and friendly team. Our welcome was first class despite the team prepping for a 79th birthday party abd the room for 50 people looked lovely. We were upgraded to an executive room. The hotel is a 5 minute walk to the Spaulding tiwn centre

Partner

10/10

Exceptional

28 Nov 2024

Gayle

Fantastic place! The staff was friendly and accommodating. Spalding may not be a large tourist hub, but I highly recommend this spot if you find yourself in town.

Self

4/10

Poor

19 Nov 2024

Alan

Cold room

Room 16 was it the end of Corridor when we open the door the room was very cold. The radiator in the room was not working. The one in the bathroom was running water for a shower. You want to run about 10 gallons off before hot water warm water to get through. went to reception we was told we would be get oil fill radiator to warm the room up but as we got back after 10 o’clock at night there was no one on reception so the first night very cold room next morning went to reception again and the girl in reception fetch an oil, fill radiator straight up really good service. The breakfast was very good. Overall the central system needs updating.

Partner

8/10

Excellent

05 Nov 2024

Ralph

We had a very comfortable stay at Cley Hall Hotel. The room was lovely, and although cold when we arrived, there was additional plug in radiator that we could use, which made it very cosy. The staff were friendly and helpful.

Partner

10/10

Exceptional

01 Nov 2024

Colin

Great hotel in Spalding

Excellent character hotel in a quiet but convenient location for the town. Friendly service, large well equipped room and great breakfast. Easy parking.

Partner

10/10

Exceptional

28 Oct 2024

David

Excellent stay, excellent breakfast, very good night

Business

2/10

Poor

25 Oct 2024

Doctor Jamie

Very very noisy smelly rooms, dated single glazed windows, you hear every thing, outdated and smells, bins flip didn’t work, no cold water in bedroom. Shower to hot as no cold. Breakfast you pay for is a joke !! 1 bacon, 1 sausage and 1 egg and a mushroom cooked in water. You have to make your own toast from cheap bread

Business Family

10/10

Exceptional

29 Sep 2024

Sarah

We stayed for just one night but made to feel very welcome by friendly and helpful staff. Room was wonderful and breakfast lovely.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Beverley

We had a very nice 1 night stay. Rooms and Breakfast was great. Our dinner out was at The Moorings a fantastic Pub, outdoor patio and home cooked meals. Awesome Staff.

10/10

Exceptional

10 Sep 2024

Peter

Everyone very helpful and all ok.

Partner

8/10

Excellent

07 Sep 2024

Brenda

Lovely hotel and breakfast was great, lots of choice. The room was cosy and very clean. I will definitely stay again. We were visiting relatives so didn’t spend time in the bar area bug it looked very inviting. Staff were very friendly and helpful.

Leisure Partner

8/10

Excellent

02 Sep 2024

Steven

Comfortable and clean room with a good breakfast and an easy stroll into Spalding . The only issue we found was it is on a busy road and you can hear the constant traffic.

10/10

Exceptional

05 Aug 2024

Mandy

We had a lovely visit to Spalding and Cley Hall was so welcoming. We will definitely be coming to stay again. My father lives near so it is also a perfect location for our visit. Thank you so much.

4/10

Poor

31 Jul 2024

Priscilla

I booked a classic double for one person. On arrival the room faced the main road, the supplementary double glazing was missing on one window which i was later told should not be taken out as that window opened to wide fir safety. Another panel was not in the grooves so ineffective allowing noise in. The nightporter/handiman tried to rectify but couldnt, therefore this room had obviously not been checked and was not fit for purpose, in that traffic noise would not allow a good nights sleep. The only other room available was an executive double for which i had to pay a further £57.45 for the night, this room was quiet at the back but still had minor issues. On the whole the front of the hotel and rear garden are shabby, could do with a good tidy up, the area itself is not appealing. I had read the reviews before booking but im afraid i did not share the same experience.

10/10

Exceptional

31 Jul 2024

John

Excellent welcome by Hannah (sorry if that’s wrong)
Comfy room
Pleasant greeting at breakfast nice food

Business

6/10

Pleasant

05 Jul 2024

Brian

One room smelt of damp and it could be seen around the window, toilet seat was loose, in the other room no handbasin plug and the pull cord to the bathroom was broken and not easy to reach. In both rooms the carpet was stained. On a positive noth the breakfast had lots of choice and the staff were helpful

Leisure Partner