The Mansion House

6/10

Pleasant

26 Feb 2026

Sandy

There was a drip from the upstairs shower when the guest was using it. A bad smell of damp in the room. Overall, not an enjoyable experience

Self

8/10

Excellent

18 Feb 2026

heather

room was clean nice breakfast lovely staff

6/10

Pleasant

08 Feb 2026

William

No dinner, kitchen closed

Self

8/10

Excellent

27 Jan 2026

Alexander

Very comfortable, friendly hotel.

Leisure Partner

2/10

Poor

13 Jan 2026

Christopher

Did not have the breakfast
Room cold
Water cold
No bar open
No restaurant open

Business

10/10

Exceptional

12 Jan 2026

Stuart

Beautiful. room with nice views . Breakfast was exceptional.

Partner

10/10

Exceptional

07 Jan 2026

Jerry

Clean and tidy room. Well appointed. Very comfy sleigh bed (so good to have a bed I fit in, as I’m 6 foot 6 inches tall.

Will definitely stay again when I’m up in Elgin

8/10

Excellent

16 Dec 2025

John

Breakfast really good and lots to choose from. Easy parking and secluded area. Rooms big and beds v comfy.

Leisure Partner

8/10

Excellent

05 Dec 2025

davide

Clean rooms

10/10

Exceptional

13 Nov 2025

Eugene

The best start of the day breakfast

Staff friendly

Parking was good

Business

8/10

Excellent

12 Nov 2025

William

Yes

Business

10/10

Exceptional

03 Nov 2025

Katrina

Breakfast was delicious, staff were lovely, room very comfortable

Leisure Partner

10/10

Exceptional

03 Nov 2025

Nick

Lovely twin room, excellent size. Very nice breakfast and good options to choose from.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Kathleen

A lovely little hotel.

8/10

Excellent

20 Oct 2025

Stewart

Excellent parking. Staff were welcoming and helpful. Rooms were excellent.
Breakfast however was very disappointing. Scrambled egg and tomato was very peppery. Hash brown was very thin and difficult to cut through. Struggled to chew it and we left most of it. Mushroom was only a very slim sliver. On second morning we didn't risk cooked breakfast.

Partner

10/10

Exceptional

17 Oct 2025

Flemming

Fantastisk hotel.

Fantastisk hotel. Gode store værelser, et meget venligt personale og en fantastisk smuk og herskabelig bygning. Kan anbefales på det varmeste.

Friends_and_family Friends

8/10

Excellent

14 Oct 2025

Alison

Happy stay and would recommend.

Breakfast was enjoyed by the 4 of us. Rooms clean and all staff very friendly and efficient. No problem at all about the parking. Snooker room was a surprise and used and enjoyed by the men.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Tim

A charming historic mansion within strolling distance of Elgin's main town centre. Well preserved, an interesting waltz into the past, comfortable lounge and games area. Wonderful dinner service and a super friendly and informative waiter. We were well cared for. Our room was a generous size and comfortable.

Leisure Partner

10/10

Exceptional

10 Oct 2025

William

Get service from the head of house and lovely

Business

8/10

Excellent

06 Oct 2025

Richard

Charming Stay at Mansion House Elgin

We recently stayed at Mansion House Elgin and were thoroughly impressed. The hotel is conveniently located just a short stroll from the town centre, making it ideal for exploring local shops and attractions. On-site parking was a huge plus.

Our room was spacious, well appointed, and very comfortable, with a massive bed that guaranteed a great night's sleep. The breakfast was excellent, offering a generous selection of hot and cold options.

Service throughout our stay was warm and attentive. The staff were friendly, professional, and always happy to help. Overall, Mansion House Elgin provided a relaxing and enjoyable experience.

Partner

10/10

Exceptional

05 Oct 2025

Francois

Wonderful place filled with antique charm. Amazing and so friendly staff.

Partner

8/10

Excellent

05 Oct 2025

Gail

Great breakfast. Very central

Leisure Family

10/10

Exceptional

04 Oct 2025

kamiar

Breakfast was excellent. Staff were very helpful and friendly. Excellent place to stay in the area.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Kim

Breakfast was great. We loved our stay

Leisure Family

2/10

Poor

28 Sep 2025

brian

This is an OLD hold. Looks neat however very LOUD. The pipes 'banged' all night and kept us awake (and yes we had ear plugs in) and we went down to the front desk at 1AM and then called the on call number multiple times. No answer. No return call. Told staff in AM. They promised a manager would call us back and make it right. We called and emailed multiple times. No response from manager. We drove four hours round tip out of our way to stay here because it looked 'neat'. Dont make that mistake! It was a waste of a drive and money! We missed our morning excursion because we were too tired to drive that morning and had to sleep in our car. Horrible communication with management - better yet no communication with management besides they will look into it. Iona (spelling?) was pleasant at check in

8/10

Excellent

28 Sep 2025

Fiona

This hotel was full of character a bit tired in parts of it but thats understandable due to how old it is.The rooms were very spacious & spotless,my only concern was the shower in the bath it was a bit difficult to get in & out of it.The breakfast was outstanding & the service was 1st class.We only stayed for 1 night so we didnt get to explore much.Its only a 5min walk from the towncentre plenty of pubs & restaurants.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Ruth

Staff was so nice and helpful.

Friends

10/10

Exceptional

18 Sep 2025

Brendan

Awesome place to stay.

Leisure Family

10/10

Exceptional

18 Sep 2025

Delaine

Lovely place to stay.

Leisure Partner

6/10

Pleasant

31 Aug 2025

Clair

Mixed, but still enjoyed our stay

The carpets need updating- they are srained and tatty. Hiwever the beds were very comfortable and the staff were friendly and helpful. The breakfast was disappointing and didnt taste very nice.

Partner

6/10

Pleasant

28 Aug 2025

Tom

Disappointed

This was over priced and did not represent value for money.

The only positive things I can say are:

1. A fabulous building in a good location! But you need it...
2. Pleasant, helpful staff!
3. A great breakfast - superb in fact! Apart from the coffee (my subjective opinion of course)

Sadly...
Currently no dinner option available. So you need to stride out! Or call in a meal!

I was in the \"Lodge\". Its a fair distance from the main building so factor that if mobility is an issue. There are stairs, so consider accessibility!

My room was cold. Adjusting the radiator valve made no change - (suspect the boiler off!)

I had a \"private bathroom\" but it was several pacss across the main access hall way, passing another room, and required a physical key to unlock! A total palaver - lock room door, dash across the hall, unlock bathroom - and the reverse when you are done. A dressing gown was provided - but it was probably sized for a teenager.

Rooms are tired and need a deep clean and fresh decor.

There was tea and coffee making facilities - but no water in the room...so out of the room, lock the door, off to the kitchen, fill the kettle ...you get the picture!

Overall - average! And I think I'm being generous.

Business

10/10

Exceptional

24 Aug 2025

Andrea

Beautiful rooms and property, excellent food. Parking and check in were easy and convenient

Leisure Family

10/10

Exceptional

09 Aug 2025

Lauren

What an absolutely beautiful place! We loved our room; it had so much character. We appreciated the kettle and coffee/tea in the room, the included breakfast; the restaurant on site, the wifi and the available parking. The grounds are also beautiful; you can sit at the tables along the river and admire the castle-like building. I wish we could have stayed longer.

Leisure Family

10/10

Exceptional

25 Jul 2025

Brennock

Huge king bed was unexpected but loved it!

10/10

Exceptional

05 Jul 2025

Nisrine

Excellent hotel…staff so friendly. I forgot a gold ring in the hotel room after check out and Yola from housekeeping was kind enough to help me find it.

Leisure

8/10

Excellent

03 Jun 2025

Alister

There was no evening food but breakfast was really excellent - the hotel is a bit tired and could do with a refit but has character

Business

10/10

Exceptional

02 Jun 2025

David

Great location, great look and appeal, affordable stay, while easy drive to most sight-seeing locations and distilleries in Speyside.

Leisure Family

8/10

Excellent

22 May 2025

Joseph

Elgin was a wonderful town with great access to Speyside area, and this property was a nice /a good stay especially due to the wonderful staff but the property is in need of some updates and walking into town for restaurants involved crossing several roads (not ideal for traveling with kids or elderly). Worth the stay.

Leisure Family

6/10

Pleasant

06 May 2025

Brian

Disappointed

When we booked the room on Hotels.com, we simply chose our bed size preference. There was no transparency on whether the room was in the main Mansion House or in the dated guest house (\"Lodge\"). When we arrived, we were immediately told (by a very hard to understand middle-Eastern man) that we were not in the main house, but were instead in the \"Lodge' down the road. He tried to explain it was ,\"down the road past the trees\". We were carrying our luggage and he could tell we were confused. So, he eventually walked out to the parking lot with us to point where the Lodge was. We asked if we should drive there and he assured us it was \"just past the cut tree\". We asked if there was parking there and he said there was a little spot there. We asked if there was room for to park and he chuckled and said there is \"plenty of room to park right here\" (in the main parking lot by the Mansion). So, we begrudgingly carried our luggage down the road about 100 yards to the Lodge. When we arrived there, we immediately noticed there was parking for three cars so i eventually went back for the car. When we went inside, we climbed the small flight of stairs to our room and were again disappointed to find a room of mismatched garage sale furniture. The room was clean, but old, and the bed was comfortable, just disappointing. When searching the website for the hotel and Hotels.com, not surprisingly, this particular room is never photographed.

Partner

6/10

Pleasant

05 May 2025

Emma

The mansion house is such a beautiful building but needs a lot of Love and attention. The room I stayed in was very dated and threadbare, although the bathroom was lovely. The restaurant was closed due to lack of staff

Leisure Self

10/10

Exceptional

04 May 2025

Lloyd

Very classic old money style home.

Partner

10/10

Exceptional

04 May 2025

Sabrina

Excellent stay. The property was wonderful and we could walk to a good bit of dining and shops. The staff was very friendly and accommodating. Breakfast was really good!

Leisure Friends

10/10

Exceptional

24 Apr 2025

thomas

Great but make it stellar!

The stay was cool but compared to the outside the interior felt bare. Would love to talk to you about how to improve it as I design museums and historical interiors. A few key things in the common spaces would make the place much more memorable and less (in a negative way) dated. We can switch it to make it dated in the best of ways.

Friends_and_family Friends

2/10

Poor

21 Apr 2025

Harry

Fawlty Towers

Had booked two rooms, they hadn't noticed and only one was available.
The manager had quit and left keys with chef half an hour before we arrived, so the whole thing chaotic and the poor guy had no idea what to do.
Eventually got a room, but it wasnt comfortable and place was as tired as the poor staff.

Business

8/10

Excellent

20 Apr 2025

Gary

The highs and lows of Mansion House

The hotel is advertised as 4 star.
I am sure at its peak (a number of years ago) it was worthy of this rating.
However, this is certainly not the case now.
It is a shame as the building has lots of character and the lounge and other reception and social spaces are presented in a grand house manner.
Our bedroom was very clean and the bed very comfortable as well as a very nice ensuite bathroom.
The only issue with the room as well as the hotel is that it all seems to need brightening up and refreshed...
The issue with the facilities is that there is no restaurant in the evening, no bar and virtually no staff around the hotel!
However, the hotel does offer a well staffed breakfast room with plenty of options on the menu, great attentive staff and I'm guessing the owner/manager pleasantly greeting all guests in the foyer.

The whole experience left us with mixed feelings as we didn’t necessarily have a bad stay and there were plenty of positives, added to some frustrating negatives.

Partner

4/10

Poor

20 Apr 2025

Philip

Seen better days. Dead in evening.

Very disappointing stay. Looks and photos are fab.
But internally hotel was empty of staff. No bar or restaurant ! Dead in evening!
Hotel has had better days. Now underloved and seems to be dying.
Breakfast was good with lovely staff in the morning.
Was expensive, poor value as atmosphere was zero.

Business

10/10

Exceptional

08 Apr 2025

Tom

Loved it

Great stay in a lovely hotel near town with great service - and best scrambled eggs ever!

Business

10/10

Exceptional

24 Mar 2025

Antea

Good!

Big spacious rooms, furnished to building style - time has worn down the features/walls and the bathroom needed repairs but it was usable.
Great night sleep and good breakfast!

Business

10/10

Exceptional

25 Feb 2025

JOHN

Lovely staff

Lovely staff, especially on check-in & at Breakfast. Stay here regularly when working in the area. It's a gorgeous old building but the staff make it a nice place to stay.

Business

10/10

Exceptional

03 Feb 2025

Charmaine

A hidden gem

Stayed for business. Friendly staff and tasty breakfast

Business

10/10

Exceptional

23 Dec 2024

linda

Mansion House Hotel is an unexpected gem. The team are all friendly and approachable, room was of good standard and clean, breakfast was plentiful and tasty. We would happily stay again.

Leisure Partner

10/10

Exceptional

27 Nov 2024

Mark

Great staff and service.

Business

10/10

Exceptional

11 Nov 2024

Ann

Beautiful old home, warm & welcoming. We stayed in off season so restaurant & bar closed but staff accommodated drinks & take away for us. Breakfast was available so ate in restaurant then checked out without any issues. Comfortable bed and spacious room & bathroom. Had a very enjoyable stay thanks to staff!

Partner

10/10

Exceptional

11 Nov 2024

patrick

A lovely old house full of character and very clean and comfortable. Excellent breakfast. Helpful staff.

Leisure Partner

10/10

Exceptional

31 Oct 2024

Jacob

Loved the proximity to the core of the town. The hotel had very friendly staff like Shahad. The rooms were very nice.

Leisure Family

10/10

Exceptional

23 Oct 2024

Sarah

Very clean, spacious room with excellent facilities. Great breakfast. Felt like staying in a mini castle. Staff were very friendly and helpful. Would recommend and happily stay again.

Leisure Partner

8/10

Excellent

20 Sep 2024

Richard

Property looks great in pictures but rooms are a bit run down (rain shower was not working, furniture was well used). However staff were excellent. Buffet and fresh cooked breakfast were great. Plenty of parking. Close walk to tesco and Main Street. Very quiet location. A bit on the high end of price.

Leisure Family

8/10

Excellent

10 Sep 2024

John

Neat old historic property on the banks of a small river. Ample and easy parking. Desk and dining staff was great. Breakfast was in abundance. Condition of the guest room carpets would be the only drawback.

Friends_and_family Family

8/10

Excellent

28 Aug 2024

Jill

Beautiful, quiet and comfortable

Leisure Partner

8/10

Excellent

27 Aug 2024

David

Tv didn’t work, otherwise all was great.

10/10

Exceptional

25 Aug 2024

CARYN

We had a lovely room, so elegant and Ranata was exceptionally helpful. Breakfast service was great as well.

Leisure Family

6/10

Pleasant

24 Aug 2024

Michael

Has so much potential

Business_and_leisure Partner

4/10

Poor

21 Aug 2024

Verified traveler

Uncomfortable bed, no water in room, generally poor decor. I fail to see how this could be classified 4*

Self

4/10

Poor

26 Jul 2024

Verified traveler

Smelly room (5) & tired property

The room smelt disgusting and management did nothing about it. Nice friendly staff, but it is a very tired property in dire need of some TLC.

Partner

10/10

Exceptional

23 Jul 2024

Ernesto

Beautiful location the building is fantastic, but they don’t have elevators. Also, they don’t have air-conditioning.

Leisure Partner

10/10

Exceptional

18 Jul 2024

Verified traveler

Staff was fantastic, breakfast was great, location was super nice.

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Cliff

Would highly recommend this hotel, at present unable to do evening meals due to low level of staff however the staff are very friendly and helpful the twin (4 posters room we had) is highly recommended
Breakfast was 10/10 fantastic price was reasonable
WOULD HIGHLY RECOMMEND THIS HOTEL

Leisure Partner

6/10

Pleasant

02 Jul 2024

Gary

Looks lovely but disappointing inside

Disappointed that there was no evening restaurant service especially after a long journey. The hotel is in need of attention but our room was clean and comfortable

Partner

6/10

Pleasant

30 Jun 2024

Kirsten

Lovely rooms but seem like they've given up

Our room (sled bed) was huge and really nice. It was quiet, comfortable and clean. Staff were pleasant and breakfast was tasty.
Only 3 stars though as they seem to be trying to run it down/close up. The restaurant is shut so can't have dinner there. Some family came to visit us for a drink and we discovered that they close the bar at 9.30pm and don't allow extension even for residents to charge to room. While our in room bathroom was nice the downstairs shared toilets need attention/modernising.

Partner

10/10

Exceptional

19 Jun 2024

Robert

Nice historic building with great staff

The staff was very friendly and helpful. The hotel is a nice, quiet and historic though a little dated. Overall a wonderful place to stay and the staff was an added bonus. We would definitely stay again if in the area.

Friends_and_family Family

10/10

Exceptional

17 Jun 2024

Cherri

Great place to stay!

Leisure Family

4/10

Poor

12 Jun 2024

Dan

Dirty, dated, no restaurant, no heat, not recommended

Leisure Family

8/10

Excellent

02 Jun 2024

Doug

Loved this older hotel in beautiful park- like setting - yet close to Elgin town centre. The room was spacious and clean and public spaces are excellent. The hotel needs, however, some major investment to bring it up to today’s standards.

Leisure Partner

10/10

Exceptional

18 May 2024

Richard

Wonderful period home. Beautifully maintained. Rooms are updated and well furnished.

Partner

8/10

Excellent

18 May 2024

jennifer

Worth staying here

I would certainly recommend this hotel. Beautiful entrance and beautiful building. Easy walking distance to town and there is a nice walk over couple of bridges from hotel over the river and through boating fields. The reception area feels a bit as though it needs tlc…. And other areas of the hotel the same. Pool and film are closed. Downstairs wash room facilities really could do with an update. Our room certainly had the WOW factor when we opened the door (15) Looked great. Noticed later little things like the curtain pelmetboard material was completely rotten and in pieces…. Why even leave it there? Breakfast was ok, not amazing but perfectly acceptable.

Partner

8/10

Excellent

16 May 2024

Darin

Good Experience!

The stay in the Mansion House Hotel was great. It was nice experiencing the history to which the place holds. There was no restaurant to order food in the evening, but there was a wonderful breakfast in the morning.

Partner

10/10

Exceptional

08 May 2024

Alicia A

Great place to stay, just beautiful

4/10

Poor

24 Apr 2024

Verified traveler

This is set up as a B&B as it has not evening restaurant , very difficult to find anyone and many old facilities whilst still there were unable.
The room was in need of much repair especially in the bath room.

Partner

4/10

Poor

19 Apr 2024

Jackie

Nice breakfast otherwise below par.

Nice looking building in quiet location. Good breakfast served by delightful server. But the evening restaurant wasnt open and the bar closed at 9.30. One man was managing all the hotel reception and bar on his own. His knowledge of bar work was clearly minimal - we had to give step by step instruction on making a G&T, the tonic was flat and the lemon so old it was rock hard. The bed was uncomfortable and the room could do with a critical eye - for example the kettle didnt reach the plug so had to be placed on the floor.

Partner

4/10

Poor

19 Apr 2024

Paul

Wouldn’t stay here again.

Terrible issue with the hot water. First night, no bother, 2nd night had no hot water so was unable to shower before going out. Informed the guy on reception as I was going out. Came back three hours later to find he’d been on my room and had left the shower running! It was like a sauna in there - everything was damp! 3rd night and had to run the shower for 20 minutes before the hot water came through. Nobody on reception when I checked out to complain to and despite emailing them I’m still waiting for my invoice. Think I’ll give this place a miss on my twice yearly visits to the area.

Business

10/10

Exceptional

18 Apr 2024

Lee

Only issue was unable to have a bath due to large amounts of grit/silt coming from taps apart from that it was a great stay normally use the premier inn but will definitely re use the mansion house

Business

8/10

Excellent

02 Apr 2024

Alan

Lovely hotel in fantastic surroundings

Leisure Partner

10/10

Exceptional

12 Mar 2024

John

What more do you need?

Nice staff, nice place, well located and comfy rooms.

Business

8/10

Excellent

10 Feb 2024

Robert

The dining room for evening meals was closed, although this had no affect on our overnight stay. The full Scottish breakfast was lovely. The \"sleigh\" bed was very comfy. Check in and breakfast staff were welcoming, friendly and helpful.

10/10

Exceptional

08 Feb 2024

John

Gets better every time!

My 2nd time here, just gets better every time. Nice spacious comfortable rooms and a great breakfast and staff who go that extra mile. What more do you need?

Business

8/10

Excellent

28 Jan 2024

Verified traveler

The hotel is in a good location. It’s clean and the staff are friendly.

Some of the bedrooms have stains on the carpets but I always wear slippers.

Business

8/10

Excellent

26 Jan 2024

David

Stunning hotel but no facilities

Amazing hotel and staff were very helpful and friendly. However bar is only manned by
The receptionist and no restaurant at hotel.
Stunning hotel but lets it self down having no facilities.

Business

4/10

Poor

23 Jan 2024

B

Poor wi-fi but comfy rooms

Nice place with comfortable room. The wifi in the room was rubbish .

There was also no restaurant available for an evening room.
So B&B only

Business

10/10

Exceptional

21 Jan 2024

kathleen

What a wonderful place to stay.

8/10

Excellent

14 Jan 2024

Verified traveler

Something different to the commercial hotels.

A hotel with so much history and character. A little tired, but very clean and comfortable with friendly staff.

Partner

10/10

Exceptional

28 Dec 2023

Findlay

If I had to fault anything, it would be the getting in and out of the Bath/Shower. It was quite high with a built out bath panel. Making it a high and wide to step into.
Other than that we enjoyed our stay in this elegant hotel.

Leisure Partner

10/10

Exceptional

03 Dec 2023

Malcolm

A fascinating and historic hotel with good parking in a quiet location yet only minutes from major shops and the centre of Elgin. The staff could not have been more helpful, the bed was huge and comfortable and the breakfast was plentiful and well cooked.

Leisure Partner

8/10

Excellent

17 Nov 2023

kevin

Great stay

We stayed here while in town working
It’s a beautiful old building
The rooms were very clean and comfortable a bit tired but still a great place
The beds were very comfortable
The staff could not do enough to help
And also a great breakfast was included
We would stay here again while back in town

Business

10/10

Exceptional

12 Nov 2023

Fiona

Very clean and cosy room. Nice quiet location but within easy walking distance to town centre.
Great breakfast choice

Partner

8/10

Excellent

14 Oct 2023

Jackie

Grand Old House

Very helpful staff, pleasing to deal with. The room was a little dated but comfortable. The bathroom was spotless and the water was ample and very hot.
The breakfast was fantastic.

Self

8/10

Excellent

01 Oct 2023

Jocelyn

Very convenient next to Tesco Superstore and walking distance to the main town centre. Lovely large property but is aging and needs a good refurb. Stains in carpet, kettle power cable too short to reach mains have to ask for an extension. Nice accommodating staff.

Leisure Partner

8/10

Excellent

20 Sep 2023

mick

A wonderful place to stay, just a little tired. A shame that they cannot open the restaurant, but that is reflected in the prices. Staff there were great.

6/10

Pleasant

03 Sep 2023

Scott

When we pulled up the property looks amazing. Even the inside has great rooms. Then there was apparent and visible water damage and a musty smell in the air.
A great building that just needs some TLC.
Room was large and comfortable.

Leisure Family

8/10

Excellent

26 Aug 2023

Verified traveler

Good overall stay

Comfortable, spacious room with clean bathroom. Good value. Slightly dated decor.

Friends_and_family Family

10/10

Exceptional

25 Aug 2023

James