Herons Bay Resort

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • Cleaning fee: EUR 70 per accommodation, per stay

  We have included all charges provided to us by the property.

• You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Special Instructions
  The front desk is open daily from 9 AM - 7 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Minimal age
  18
• Optional fees
  • Breakfast fee: approximately EUR 9 for adults and EUR 9 for children
  • Rollaway bed fee: EUR 30.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  German

  Russian

  English

  Italian

  French

  Spanish

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