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Kishu Tetsudou Karuizawa Hotel

Gunma · Japan

Kanbara Ookaishiko 1514 Agatsuma GunView location

7.0/10Very good66 Reviews
Cleanliness6.2/106.2
Service7.4/107.4
Comfort7.0/107.0
Condition6.4/106.4
Neighborhood7.6/107.6
Amenities5.8/105.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kishu Tetsudou Karuizawa Hotel

When you stay at Kishu tetsudou Karuizawa hotel in Tsumagoi, you'll be in the mountains, within a 15-minute drive of Karuizawa Toy Kingdom and Karuizawa Snow Park. This hotel is 13. 4 mi (21. 5 km) from Karuizawa Prince Shopping Plaza and 14. 1 mi (22.

6 km) from Asama 2000 Park Ski Area. Don't miss out on the many recreational opportunities, including hot springs, outdoor tennis courts, and bicycles to rent. This hotel also features tour/ticket assistance and barbecue grills. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite. Enjoy a satisfying meal at symphony serving guests of Kishu tetsudou Karuizawa hotel. Continental breakfasts are available daily from 7:30 AM to 9 AM for a fee.

Make yourself at home in one of the 72 guestrooms, featuring kitchenettes with refrigerators and stovetops. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and rice cookers, and housekeeping is provided daily.

Read more about this hotelShow less

Located in Tsumagoi, Kishu tetsudou Karuizawa hotel is in the mountains, a 5-minute drive from Karuizawa Toy Kingdom and 9 minutes from Mount Asama. This hotel is 7.4 mi (11.9 km) from Shiraito Falls and 15.4 mi (24.8 km) from Yamba Dam.

Make yourself at home in one of the 72 guestrooms, featuring kitchenettes with refrigerators and stovetops. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 3:00 PM to 11:00 PM.
    • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    15
  • Optional fees
    • Fee for continental breakfast: approximately JPY 2200 for adults and JPY 1100 for children
    • Spa fee: JPY 600 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Joshin'etsu-kogen National Park 3.1 km / 1.9 mi
Karuizawa Toy Kingdom 3.4 km / 2.1 mi
Onioshidashi Volcanic Park 3.5 km / 2.2 mi
Asama Volcano Museum 4.7 km / 2.9 mi
Mount Asama 7 km / 4.4 mi
Tsumagoi Local History Museum 8.1 km / 5 mi
Shiraito Falls 11.9 km / 7.4 mi
Tsutsujinoyu 13.1 km / 8.1 mi
Karuizawa Snow Park 13.3 km / 8.3 mi
Aisai no Oka Viewpoint 15.7 km / 9.8 mi
Kazawa Snow Area 17.2 km / 10.7 mi
Karuizawa Sengataki Hot Spring 17.3 km / 10.8 mi
Pallcall Tsumagoi Ski Resort 17.5 km / 10.8 mi
Sezon Museum of Modern Art 17.5 km / 10.9 mi
Hoshino Onsen Hot Spring 17.8 km / 11 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Laundry service
  • Bicycle hire service
  • Garden
  • Luggage room
  • Grill/BBQ
  • Restaurant: 1
  • Indoor freshwater pool: 1
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SMOKING WITH VIEWSRoom • SMOKING WITH VIEWSROO.WV-JK

    Photos are not available for this room type.

    Kishu Tetsudou Karuizawa Hotel

    Room SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Kishu Tetsudou Karuizawa Hotel

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Kishu Tetsudou Karuizawa Hotel

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kishu Tetsudou Karuizawa Hotel

7.0
Very good
66 Reviews
Cleanliness
6.2 /10
Service
7.4 /10
Comfort
7.0 /10
Condition
6.4 /10
Neighborhood
7.6 /10
Amenities
5.8 /10
20 reviews shown
10/10
Exceptional
10 May 2023
Debopriyo
Nice property! Not enough charging outlets. Restricted dining choices.
8/10
Excellent
24 Oct 2020
Woody
The surrounding area is incredible in the fall with the leave turning.
Leisure Self
6/10
Pleasant
13 Aug 2020
Thomas

A bit mixed

Our stay was ok. It was our first time to stay there so we had no idea what to expect.

The staff were very nice and courteous. Very helpful. The breakfast buffet was pretty nice. I was especially happy that our room didn’t smell like old cigarette smoke. the room was very spacious. And our beds and futons were good.

But, The walls of our room looked like they hadn’t been cleaned for ages. And there was a lack of electrical wall sockets - none in the bedroom and just few in the living room. The toilet room was very small with the door going in, making it a bit of a tight fit on entry and exit (I’m not fat either).
Friends_and_family Family
10/10
Exceptional
15 Nov 2017
Michelle

hAppy and satisfied

it was great and amazing and nearby places was so fantastic
Family
6/10
Pleasant
14 Oct 2025
KAZUNORI
年季の入った部屋で、入室した途端古びた臭いがした。ベッドの絨毯の汚れや、トイレと洗面所の床のカーペットが汚く、障子が破れていた。
ウェルカムのティーパックや歯磨きがないので、安い料金はうなずけます。

入室前の建屋の中はオシャレな雰囲気ですが、部屋の中はお金を掛けられないのか、リフォームしてないので、せっかく宿泊した方がリピートすることがなさそうで本当にもったいないと思いました。
Friends_and_family Family
4/10
Poor
02 Sep 2025
Nobuyuki
宿泊者なのに温泉の入浴が有料(1回600円)には驚いた!
しかも1回600円なので、夜と朝入浴した場合は1,200円となる。
あと部屋内にコバエが多すぎる!
2/10
Poor
18 Aug 2025
Chieko
室内のトイレ、残念です。宿泊施設としてこれで良いのか、改善されることを望みます。
Leisure Family_with_children
4/10
Poor
13 Aug 2025
ナオトシ
部屋の汚れ、カビ臭い匂いが気になった。
Leisure Family_with_children
8/10
Excellent
11 Aug 2025
Hironori
古い建物ですが、広々としていて快適に過ごすことができました。スタッフさんの対応も良く、値段的にもリーズナブルでした。軽井沢の中心地からは少し離れていますが、車で来られる方には、さほど気にならない程度の距離でした。
Leisure Family
4/10
Poor
10 Aug 2025
まちこ
温泉の画像がトップだったのに、別料金だった。テーブルが剥げて設備が老朽化してきている。清掃が行き届いていない。
Leisure Family
8/10
Excellent
02 Aug 2025
ゆうた
子供が多いのでメゾネットタイプの部屋は広々していてとても良かったです。シャワーヘッドが壊れていたのを連絡したらすぐに交換してくれてスタッフの方の対応も凄く良かったです。
また機会があれば利用したいです。
Leisure Family_with_children
8/10
Excellent
27 Jul 2025
KOHICHI
値段かんがえたら、最高かな。
4/10
Poor
08 Nov 2023
KAN

清潔に工夫してほしい

旧い施設で仕方ありませんが、
せめてシーツをきれいにして頂くとか...
Friends_and_family Family
4/10
Poor
26 Oct 2023
Sau Man

Not recommended

We checked in at 8pm and the attitude of the receptionist was rude. Also our reservation of the room cannot
be provided per our request. We have no choice but to stay in separated rooms far from each others. The food was not good with very little choices in breakfast.
Friends_and_family Family
8/10
Excellent
24 Sep 2023
??
The entire grounds were very nice. As for the room, I felt it could be a little cleaner, but I think it's okay for the price.
Leisure Family_with_children
4/10
Poor
29 Jul 2023
kosugi
施設の清掃が行き届いていない
Leisure Partner
8/10
Excellent
18 Jul 2023
Rena
家族の多い我が家にはお部屋が広くよかったです。
エアコンをつけなくても快適に過ごせました。

フロントのある建物はペット連れの方が宿泊できるみたいで鳴き声と臭いが多少気になりました。
犬とか苦手な方は避けた方がいいかもしれません。
Leisure Family_with_children
8/10
Excellent
04 Jun 2023
Kentarou
静かな別荘地にあるホテルで、朝の森の中の散歩が気持ちよかった。鳥や虫の鳴き声しか聞こえない静かな雰囲気に癒されました。
建物は若干古いですが、従業員さんの態度もとてもよく、共有スペースでも子供たちが遊べる玩具も置いてある、息子もよ転んでいました。
Leisure Family_with_children
6/10
Pleasant
17 Nov 2022
??
清掃は出来ていない。ソファーの下から綿ボコりと大きなくもの死がい。
建物に行くまでの道路のでこぼこや亀裂。
孫達が何度も転んだ。
Leisure Family_with_children
6/10
Pleasant
27 Jun 2022
TOSHIHIRO

リゾート環境は抜群。ファミリー向けの施設。

自然環境的には、緑あふれるリゾート内で、快適であった。部屋も広く、2階で、満足。
ただし、建物が古く、また室内(特に寝室)がややかび臭く、またトイレにウォシュレットは無かった。
当方の確認不足かもしれないが、寝巻き類も無く、子供を含めた人数の多いファミリー向けには良いが、夫婦二人には、ホテル棟の方が利用するには良いと思った。
Friends_and_family Family

Location & surroundings

Kishu Tetsudou Karuizawa Hotel
Kanbara Ookaishiko 1514 Agatsuma Gun, Tsumagoi, Japan

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Kishu Tetsudou Karuizawa Hotel

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