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ANA Holiday Inn Resort Karuizawa by IHG

Gunma · Japan

2032-16 Kitakaruizawa, Naganohara-machiView location

8.6/10Excellent276 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.4/108.4
Neighborhood6.6/106.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ANA Holiday Inn Resort Karuizawa by IHG

Set within the mountains, this family-friendly resort provides a year-round base for a Japanese getaway. Guests have access to a range of on-site activities, including a golf course, mini golf, and skiing facilities complete with equipment storage.

The property features an indoor swimming pool, a fitness centre, and a restaurant serving a buffet breakfast. For relaxation, the resort offers a traditional hot spring bath (onsen), a sauna, and an open-air bath. All rooms are air-conditioned and include Wi-Fi.

For local excursions, Karuizawa Snow Park is just a 2-minute walk from the resort.

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With a stay at ANA Holiday Inn Resort Karuizawa by IHG in Naganohara, you'll be 0.1 mi (0.2 km) from Karuizawa Snow Park and 10.1 mi (16.3 km) from Karuizawa Stone Church.

This golf hotel is 10.7 mi (17.3 km) from Karuizawa Toy Kingdom and 11.9 mi (19.1 km) from Hiroshi Senju Museum. Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and flat-screen televisions. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include safes, and housekeeping is provided daily. Featured amenities include a safe deposit box at the front desk, an elevator, and microwave in a common area. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 8:00 PM.
    • Hot springs access available from 6:00 AM to midnight.
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 3000 per person
    • Rollaway bed fee: JPY 5000 per night
    • Hosted evening meal: JPY 7000

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Karuizawa Snow Park 0.2 km / 0.1 mi
Joshin'etsu-kogen National Park 8.7 km / 5.4 mi
Shiraito Falls 9.9 km / 6.2 mi
Asama Great Falls 13 km / 8.1 mi
Onioshidashi Volcanic Park 13.2 km / 8.2 mi
Asama Volcano Museum 13.4 km / 8.3 mi
Karuizawa Sengataki Hot Spring 15.2 km / 9.5 mi
Sezon Museum of Modern Art 15.5 km / 9.7 mi
Hoshino Onsen Hot Spring 15.8 km / 9.8 mi
Harnile Terrace 16 km / 9.9 mi
Karuizawa Wild Bird Sanctuary 16.1 km / 10 mi
Karuizawa Kogen Church 16.2 km / 10.1 mi
Tasaki Art Museum 16.3 km / 10.1 mi
Karuizawa Stone Church 16.3 km / 10.1 mi
Karuizawa Toy Kingdom 17.3 km / 10.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • Number of floors (main building): 4
  • Double rooms: 66
  • Suites: 10
  • Accessible rooms: 1
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
Show 29 more facilities & services
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Luggage room
  • Ski storage
  • Restaurant
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 2
  • Children’s swimming area: 1
  • Hot tub
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKINGSUI.B2-NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUM • 1 Bedroom • 40 m²TWN.PI
    TWIN PREMIUMPhoto unavailable1 photo

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN PREMIUM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Room amenities

    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Desk
    • Mini fridge
    • Tea and coffee making facilities
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDROOMS NON SMOKINGQUADRUPLE • TWO BEDROOMS NON SMOKINGQUA.B2-NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    QUADRUPLE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 29 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable2 photos

    ANA Holiday Inn Resort Karuizawa by IHG

    Double or Twin STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Desk
    • Safe
    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDROOMSTWIN • TWO BEDROOMSTWN.B2

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accesible PremiumQUADRUPLE • Accesible PremiumQUA.H6-PI

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    QUADRUPLE Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWS • 1 Bedroom • 56 m²SUI.WV-1
    SUITE WITH VIEWSPhoto unavailable2 photos

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE WITH VIEWS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV-1

    Room amenities

    • TV
    • Shower: 1
    • Bathroom: 1
    • Desk
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWS • 1 Bedroom • 29 m²TWN.WV
    TWIN WITH VIEWSPhoto unavailable2 photos

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN WITH VIEWS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Room amenities

    • Bathroom: 1
    • Safe
    • Desk
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Shower: 1
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 40 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable2 photos

    ANA Holiday Inn Resort Karuizawa by IHG

    DOUBLE PREMIUM KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Mini fridge
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Safe
    • Tea and coffee making facilities
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV-1

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM NON SMOKINGTWIN • PREMIUM NON SMOKINGTWN.PI-NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWS • 1 Bedroom • 56 m²SUI.B1-WV
    SUITE ONE BEDROOM WITH VIEWSPhoto unavailable1 photo

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Room amenities

    • Bathroom: 1
    • Desk
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Safe
    • Shower: 1
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible WITH VIEWSTWIN • Accessible WITH VIEWSTWN.H6-WV

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI-2

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEW • 1 Bedroom • 60 m²SUI.VN
    SUITE MOUNTAIN VIEWPhoto unavailable2 photos

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE MOUNTAIN VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–7 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Bathroom: 1
    • Desk
    • Hairdryer
    • Safe
    • Shower: 1
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUM • 1 Bedroom • 40 m²TWN.PI-1
    TWIN PREMIUMPhoto unavailable1 photo

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN PREMIUM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-1

    Room amenities

    • Shower: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Safe
    • Desk
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM WITH VIEWSQUADRUPLE • PREMIUM WITH VIEWSQUA.PI-WV

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    QUADRUPLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM WITH VIEWSTWIN • PREMIUM WITH VIEWS • 1 Bedroom • 40 m²TWN.PI-WV
    TWIN PREMIUM WITH VIEWSPhoto unavailable1 photo

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN PREMIUM WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-WV

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Safe
    • Desk
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS WITH VIEWSSUITE • TWO BEDROOMS WITH VIEWS • 2 Bedrooms • 90 m²SUI.B2-WV
    SUITE TWO BEDROOMS WITH VIEWSPhoto unavailable1 photo

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE TWO BEDROOMS WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    90 m²
    Occupancy
    Guests: 1–7 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-WV

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • Shower: 1
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Safe
    • Living room: 1
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 40 m²DBT.PI
    Double or Twin PREMIUMPhoto unavailable1 photo

    ANA Holiday Inn Resort Karuizawa by IHG

    Double or Twin PREMIUM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • Shower: 1
    • TV
    • Mini fridge
    • Safe
    • Desk
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMS • 2 Bedrooms • 80 m²VIL.B2-1
    VILLA TWO BEDROOMSPhoto unavailable2 photos

    ANA Holiday Inn Resort Karuizawa by IHG

    VILLA TWO BEDROOMS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-1

    Room amenities

    • Hairdryer
    • TV
    • Shower: 1
    • Bathroom: 1
    • Desk
    • Living room: 1
    • Safe
    • Tea and coffee making facilities
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM NON SMOKINGQUADRUPLE • PREMIUM NON SMOKINGQUA.PI-NM

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    QUADRUPLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accesible PremiumTWIN • Accesible Premium • 1 Bedroom • 40 m²TWN.H6-PI
    TWIN Accesible PremiumPhoto unavailable2 photos

    ANA Holiday Inn Resort Karuizawa by IHG

    TWIN Accesible Premium

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-PI

    Room amenities

    • Mini fridge
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Safe
    • Wheelchair-accessible
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN-1

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ANA Holiday Inn Resort Karuizawa by IHG

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 29 m²DBL.WV
    DOUBLE WITH VIEWSPhoto unavailable1 photo

    ANA Holiday Inn Resort Karuizawa by IHG

    DOUBLE WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Bathroom: 1
    • Safe
    • Hairdryer
    • Shower: 1
    • Desk
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ANA Holiday Inn Resort Karuizawa by IHG

8.6
Excellent
276 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.4 /10
Neighborhood
6.6 /10
Amenities
8.4 /10
75 reviews shown
10/10
Exceptional
23 Jul 2026
NENITA R
Hotel in general is excellent and good breakfast
8/10
Excellent
27 Jun 2026
Kate
Property was well maintained and very clean. Breakfast was great but the dinner buffet had limited options. It wasn’t worth the cost. Room service was also very limited. Location wise the nature was gorgeous but you need a car. The onsen was very nice.
Family_with_children
10/10
Exceptional
13 Apr 2026
Zoran
Brand new, beautifully clean, fantastic staff. In a wonderful forest location and one of the best buffet breakfasts we’ve had.
Family_with_children
8/10
Excellent
22 Feb 2026
James
Clean, nice buffet
10/10
Exceptional
07 Jan 2026
Ben
Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round
Leisure Family_with_children
10/10
Exceptional
05 Dec 2025
Toshiki
Clean and good hotel.
10/10
Exceptional
20 Dec 2023
Dallas
The proximity to the snow park was amazing but the service from the staff is what i will remember about the resort.
They were all very lovely and welcoming!
Excellent job team!!! 👍
Leisure Partner
2/10
Poor
12 Jul 2023
Arie
It's very quiet and the staff is very friendly.
I didn't like the the bed wes very small and for futon you get a blanket (I wouldn't call it a mattress) it's actually a skinny blanket and I slept on the hard floor the hole night
Leisure Family
8/10
Excellent
23 Jul 2021
Verified traveler
Cool in summer. Golf course gave good view. Outdoor onsen was fantastic. Facilities were in decent shape but rather old and not clean in some corners. Good for the price.
Leisure Partner
6/10
Pleasant
20 Jul 2026
HATSUICHI
バイキングの種類が少ない。
Friends_and_family Family
8/10
Excellent
19 Jul 2026
Shintaro
朝食はビュッフェスタイルでした。バリエーションが多く充実しており非常に満足です。
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Wataru
ごくごく普通でした
Partner
10/10
Exceptional
16 Jul 2026
唯
また行きたいです。
Family_with_children
8/10
Excellent
15 Jul 2026
Norimasa
子供連れにはとても良い施設です。
一点要望としてはビュッフェのメニューがあまり変わらず毎晩同じものを食べるのは少し連泊する立場としては残念です。
メインメニューを日替わりにするなどあるともっと良いと思います。
Friends_and_family Family
8/10
Excellent
14 Jul 2026
Vera Neide
The hotel was a great surprise, since the pick up in the station through my stay. The staff were friendly and helpful. The hotel very clean and such a great hot spring bath.
I missed the pool because they were to open during the 3rd week of July.
The restaurant a bit pricey but my husband enjoyed the food. And the breakfast buffet was filled with fresh fruit and veggies.
I will visit again
Partner
10/10
Exceptional
10 Jul 2026
Yu Ching
超棒!
Family_with_children
8/10
Excellent
08 Jul 2026
koichi
軽井沢からは少し長いドライブですが、付近に訪問予定があれば、無駄ではないです。朝食もビジネスホテルとは違って、いろいろと選べます。
Friends_and_family Family
8/10
Excellent
04 Jul 2026
保子
温泉が良かったです。
Family
8/10
Excellent
18 Jun 2026
kenyu
不便ですがお洒落で綺麗なとこが良い。
Family
10/10
Exceptional
13 Jun 2026
HIROSHI
最高でした!また泊まります!
Family_with_children
10/10
Exceptional
03 Jun 2026
Anrie
すごく綺麗なホテルでした!
Friends
10/10
Exceptional
01 Jun 2026
Ippei
しっかりとしたクオリティの滞在がリーズナブルにできます。私たちはビジネスで利用しましたが、家族連れの方たちからの人気が高そうです。
次回はプールやジムも利用してみたいです。
Business Partner
10/10
Exceptional
26 May 2026
MAKI
The property was really nice and clean. Staffs are nice as well.
Family_with_children
10/10
Exceptional
25 May 2026
Toshiyuki
あ
10/10
Exceptional
12 May 2026
Ankit
Very nice experience, must go place
Family_with_children
10/10
Exceptional
10 May 2026
Ippei
This is one of the hidden high value spot in Karuizawa area.
Partner
8/10
Excellent
02 May 2026
Genta
全て清潔
8/10
Excellent
22 Apr 2026
chun hang
清靜 乾淨 地方有點隔涉 無車唔推薦
Friends
8/10
Excellent
16 Apr 2026
Ruogu
The stay was very comfortable and pleasant.
Partner
10/10
Exceptional
13 Apr 2026
Sze Man
整潔
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Tadahiro
施設内が清潔に保たれておりました。
ホテルまでの道路以外は概ね満足でした。
Family_with_children
10/10
Exceptional
25 Mar 2026
Kenya
なし
Friends_and_family Friends
10/10
Exceptional
10 Mar 2026
Eiryo
とても快適でした。
6/10
Pleasant
27 Feb 2026
hung yi
客房良好舒適,但食物有待改進,穿梳巴士至酒店班次太少。
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Yue
とても快適に過ごせるホテルでした。
お部屋も広くてゆったりしており、リラックスできました。

子どもが遊べる設備もあり、子どももとても楽しそうにしていました。
家族連れにもおすすめできるホテルだと思います。
Leisure Family_with_children
4/10
Poor
12 Feb 2026
MANA
お部屋の清掃が行き届いて無いと感じました。空気清浄機の水タンクは垢まみれでした。
アメニティやサービスのコーヒーなど、使いまわしてるなと感じるほどクシャクシャで汚くとても残念でした。受付も外人さんが多く質問しても分からない事が多くとても不便でした。スキー場が近いので選びましたが、もう行かないと思います
8/10
Excellent
27 Jan 2026
CHENG DA
除了洗衣機只有兩台真的太少了,非常難排到,其他都很棒
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
Takashi
先日お世話になりました。リニューアル前も宿泊しましたが、色々改善されていてこれぞ日本のホスピタリティと感じ大満足です。幼稚園、小学生の子供と一緒であれば、1泊ではものたりないくらい遊び場が充実しております。私自身海外も含め色々なホテルに泊まった経験がありますが、規模の大きさは除いて個人的には4つ星クラスのサービスでした。 朝のビュッフェが種類も豊富です。
また2,3月にお世話になりたいと思います。
Friends_and_family Family
6/10
Pleasant
24 Dec 2025
wing sze
客房夠新,夠大。全幢酒店只有4部洗衣乾衣機。步程十分鐘有滑雪場,有3所滑雪學校適合初學者。酒店非常遙遠(全部山路),距離車站王子商場需時35分鐘,没有街燈。駕車人士要十萬分小心隨時有野豬,狐狸,兔子經過。
Friends_and_family Family
8/10
Excellent
24 Dec 2025
Kenichi
日本人スタッフだけでなく外国人スタッフたちの対応姿勢が丁寧で良かったです。まだ不慣れな人もいるようでしたが、みな一生懸命に取り組んでいる様子でした。
Leisure Family
10/10
Exceptional
08 Dec 2025
Ka Pui
Great forest view and the whole stay experience is nice. It is in the rural area so there is no sight seeing spot around. The shuttle bus to hotel need to reserve first, not hop-on hop-off type.
Leisure Friends
8/10
Excellent
01 Dec 2025
DOHYUNG
素晴らしいリゾートです。
10/10
Exceptional
23 Nov 2025
nakachi
夜遅くにチェックインしましたが、非常に丁寧対応頂きました。簡易ベットの準備がされていなかったのが、少し残念でした。
Leisure Family
8/10
Excellent
26 Oct 2025
Genta
きれいだった
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
FUMIHIRO
紅葉し始めていて綺麗だった
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
あきら
軽井沢と草津、どちら行くにも便利、
窓いっぱいにゴルフコースが眺められて
とても贅沢な時間が過ごせました
日曜日にチェックインしたので
空いてました また来ます!
Leisure Family
10/10
Exceptional
10 Oct 2025
YOSHIHITO
部屋は広く清潔で良かったです。
hotels.comで予約と支払いをしたのにチェックアウトの時に宿泊費の請求をされましたが、支払済と話したら納得していただきました。
眺めも良く素敵なホテルでした。
Friends_and_family Family
8/10
Excellent
23 Sep 2025
KOJI
リニューアルして、とても綺麗で、スタッフの方もゴルフ場含めてとてもフレンドリーで快適に過ごせました。まだ、開業して間もないこともあり、スタッフの方の動きやホスピタリティの面で気になるところはありましたが、今後良くなることを期待しています。また、ゴルフ場のラフが短い時(笑)にお伺いしたいです!
Leisure Family
10/10
Exceptional
19 Sep 2025
ヤスヒコ
のんびり寛げて大変良かったです
Leisure Partner
6/10
Pleasant
15 Sep 2025
友美
室内はたいへんきれい。
大浴場は、もっときれいにできる部分が多く見られた。チェックイン時入湯料がかかること、チェックアウトの時間の説明がなかった。
Leisure Family
8/10
Excellent
02 Nov 2023
Siu Mei
Very nice view! Excellent views of maple leaves! But a bit too far from the station.
Leisure Friends
8/10
Excellent
18 Aug 2023
ひろみ
施設はきれいで、静かで落ち着きのある所でした。
特に満足したのは食事。とてもおいしかったです。
Leisure Family_with_children
8/10
Excellent
13 Aug 2023
??
バイキングが良かったです!
Leisure Family_with_children
8/10
Excellent
13 Aug 2023
Celia
Have staff that speak really good English. Room is spacious. Golf court locates just next to the hotel. There is also an indoor swimming pool additional to the hot spring. It is a pity that time is tight and cannot try the pool.
Leisure Family
10/10
Exceptional
09 Aug 2023
Junko
価格もほどよく、食事も美味しかったです。
Leisure Family
2/10
Poor
06 Aug 2023
ユウコ
もぅ泊まりません。
Leisure Family_with_children
8/10
Excellent
22 Jul 2023
Yuriko
チェックアウト後に手荷物を複数個預けたところ、子供のリュックを返して頂けず数時間後気づいた時にホテルに確認して取りに戻りました。次の予定の予約時間があったため昼食を食べ損ね、有料道路も再び支払い最悪でした。通常フロントに預けると複数個の手荷物は紐などで一つにまとめられ番号札がつけられますよね。気をつけて欲しいです。悪気があったわけではないのは解ります。それ以外のホスピタリティはとても気持ちが良かったです。
Leisure Family_with_children
10/10
Exceptional
27 Jun 2023
きょうへい
ゴルフ場とつながっていますのでとても便利です

Leisure Family
8/10
Excellent
07 May 2023
ともえ
ゴルフクラブなので仕方ないですが周りに何もない
Leisure Family_with_children
10/10
Exceptional
07 May 2023
MAIKO
外資ホテルのように宿泊の場合 アクティビティを無料にしていただけるといいとお思いました。
Leisure Family
8/10
Excellent
07 Apr 2023
KUNITOMO
ゴルフコース、スキー場が併設されているのでこれらのスポーツを楽しみに来た方々には大変便利ですばらしいと思います。シーズンオフでも静かで部屋も広くゆっくりと過ごせるかと思います。ホテルへ至る道路が荒れていて走りにくい点がありました。
4/10
Poor
13 Nov 2022
Sau Wai Eliza
Reception staff don’t familiar with check in process.
Partner
8/10
Excellent
06 Nov 2022
??
部屋の大きさがよい。
Leisure Self
10/10
Exceptional
05 Nov 2022
Hideko
かなり山奥にあるのでここに泊まるなら車で行くのがベスト。その分自然を堪能できます。ここのリフト頂上から眺める紅葉は最高でした。
Leisure Family
10/10
Exceptional
01 Oct 2022
??
機械があればまた使いたいと思える快適な施設です!
Leisure Family
8/10
Excellent
19 Sep 2022
Masahiro
温泉はよかったが、朝食がイマイチでした
Leisure Friends
8/10
Excellent
16 Sep 2022
Nakamoto
温泉も充実しており、施設内にはテニスやパターゴルフをする場所もあり満足です。
Leisure Friends
8/10
Excellent
03 Sep 2022
Yoshiro
高速を降りてからが遠かったが、自然が素晴らしくて良かったです。
Leisure Family_with_children
8/10
Excellent
01 Sep 2022
Eri
スタッフの方の対応がとても良かったです。1歳の息子もまだ離乳食だったので食事は心配がありましたが、離乳食が用意されていたので助かりました。
部屋のアメニティーがもう少しあったらないいなと思いました。
また機会があれば利用させて頂きたいです。
ありがとうございました。
Leisure Family_with_children
4/10
Poor
25 Aug 2022
Eiji
空調が全館空調で個別の部屋での調整ができず暑かった。
Leisure Family
10/10
Exceptional
09 Aug 2022
MIEI
子連れで宿泊しました。
観光する必要がないほど、アクティビティが満載です。大自然を満喫しました。
食事も美味しいし、清潔。ベビー用のグッズもたくさんあります。
またリピートしたい場所です。

Leisure Family_with_children
8/10
Excellent
18 Jul 2022
kazuo
スタッフの皆さんが誠心誠意対応してくれます🎵有難うございました。
Leisure
6/10
Pleasant
17 Jul 2022
Erika
部屋風呂のシャワーが壊れていた。お湯が出なかった。
Leisure Family_with_children
2/10
Poor
03 Jul 2022
JOJI
結論2度と行きません。
チェックイン時フロントスタッフは自分の仕事が溜まっているのか、ゲストが来ても声かけがなくカウンター前まで行ってようやく『こちらへ』と案内される。
部屋に入ると、浴室には多数の毛が壁や床に張り付いていて気持ち悪かったです。
髪の毛ぐらいなら、シャワーで流せば良いやと思い部屋替えを希望しませんでしたが、ベッド横のサイドテーブル下に前泊者の食べたラムネ菓子の包がありました。
さすがに耐えれなかったので、部屋替えをお願いし、スタッフが荷物を取りに来て下さりました。
その際簡単な謝罪はありましたが自分達には非が無い様な態度でとても腹がたちました。
また、友人がプールを利用したのですが¥550部屋付で請求されました。
予約時エクスペディアのサイトには記載が無く、プール利用時も説明はなかったです。
チェックアウト時に入湯税とプール利用代を請求され、部屋替えの件については一切触れてきませんでした。

プールや温泉、サウナもあり設備は充実していましたが、スタッフのサービスのレベルは最低でした。
同じホテルマンとしてここがホテルと名乗って欲しくないので今回口コミを投稿します。
Leisure Friends
10/10
Exceptional
19 Jun 2022
?
お部屋や大浴場は清潔でしたし、朝食も種類が豊富で美味しかったです。お部屋にコーヒーがありば良かったなぁとおもいました。
Leisure Friends

Location & surroundings

ANA Holiday Inn Resort Karuizawa by IHG
2032-16 Kitakaruizawa, Naganohara-machi, Naganohara, Japan

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ANA Holiday Inn Resort Karuizawa by IHG

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