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Karuizawa Hotel Longing House

Nagano · Japan

1323-522 Karuizawa, KaruizawamachiView location

8.6/10Excellent386 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.8/108.8
Condition8.0/108.0
Neighborhood8.8/108.8
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Karuizawa Hotel Longing House

Indulge in a visit to the on-site spa offering massages, body treatments, and facials. Recreational amenities include a sauna and bicycle rentals. This spa hotel also features complimentary Wi-Fi, a hair salon, and on-site shopping. Enjoy a meal at the restaurant or take advantage of room service.

Unwind at the bar/lounge with your favorite drink. Buffet breakfast is available daily (fee applies). The 65 air-conditioned guest rooms feature refrigerators and flat-screen televisions, as well as complimentary Wi-Fi, toiletries, bidets, electric kettles, and bottled water. Housekeeping is provided daily.

Located in Karuizawa, the hotel is within a 5-minute drive of Karuizawa Prince Shopping Plaza and Hoshino Onsen Hot Spring, and a short distance from the Karuizawa Indoor Tennis Court and Karuizawa Museum of History and Folklore. The nearest airports are Haneda (HND) and Narita International (NRT).

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With a stay at Karuizawa Hotel Longing House in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Hoshino Onsen Hot Spring.

This spa hotel is 2.1 mi (3.4 km) from Karuizawa Prince Hotel Ski Resort and 0.6 mi (0.9 km) from Karuizawa Museum of History and Folklore. Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily. The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8 AM - 11 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2500 per person
    • Late check-in fee for check-in between 11:00 PM and midnight

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Karuizawa Indoor Tennis Court 0.7 km / 0.4 mi
Karuizawa Museum of History and Folklore 0.9 km / 0.6 mi
Karuizawa Town Library 1 km / 0.6 mi
Kumoba Pond 1.5 km / 0.9 mi
Hanare-yama Hiking Trail 1.7 km / 1 mi
Minamigaoka Art Museum 1.8 km / 1.1 mi
Karuizawa Town Hall 1.9 km / 1.1 mi
Karuizawa Flower Museum 2.1 km / 1.3 mi
Yukawa Furusato Park 2.1 km / 1.3 mi
Kozensui 2.2 km / 1.4 mi
Karuizawa New Art Museum 2.2 km / 1.4 mi
Karuizawa Prince Shopping Plaza 2.2 km / 1.4 mi
Karuizawa Station Building Memorial 2.3 km / 1.4 mi
Hiroshi Senju Museum 2.3 km / 1.4 mi
Old Karuizawa Ginza Street 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room service
  • Bicycle hire service
  • Shop
  • Garden
Show 13 more facilities & services
  • Terrace
  • Luggage roomExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Sauna
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ANNEXTWIN • ANNEXTWN.AX

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    TWIN ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY SMOKINGTWIN • ECONOMY SMOKINGTWN.EY-JK

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    TWIN ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM NON SMOKINGSUITE • JAPANESE ROOM NON SMOKINGSUI.JE-NM

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    SUITE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ANNEXSUITE • ANNEXSUI.AX

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    SUITE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMY SMOKINGRoom • ECONOMY SMOKINGROO.EY-JK

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    Room ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Karuizawa Hotel Longing House

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Karuizawa Hotel Longing House

8.6
Excellent
386 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.0 /10
Neighborhood
8.8 /10
Amenities
8.0 /10
100 reviews shown
2/10
Poor
10 Jul 2026
Edward
Staff was extremely discourteous and the property was not as advertised. The room smelled of smoke despite being listed as non smoking. There was also no AC.
6/10
Pleasant
11 Jun 2026
Donald
I would have to say I have mixed feelings about my stay. I'll start with the positives. The private baths that you can reserve were wonderful and easy to book. The staff were all very nice , especially the restaurant staff. The hotel is charming...but in places looking a bit dated. My room was very spacious and functional...however I did have one issue withe the small refrigerator in the room. Every 2 hour or so it would make a loud grinding sound which woke me up several times... I eventually needed to unplug it ... I even recorded the sound so I could relay my concerns to the front desk when I checked out.
Self
10/10
Exceptional
08 Jun 2026
Jitka
Lovely atmospheric hotel nestled in the woods but only 10 min from the main station, with free shuttles running a few times a day. Comfortable, modern rooms. Very clean. Cute gift shop. A highlight was the delicious daily breakfast with some made-to-order options. Plenty of fresh vegetables from local gardens. I had the set menu for dinner one evening: Vegetable based menu, very clean and tasty. Beautiful garden-like setting. Private baths are available for free use. They are not sourced from a hot spring however, and have the faint scent of chlorine. I was able to rent an e-bike for 2500yen daily and ride around to see all the tourist sights. Would definitely stay here again!
8/10
Excellent
19 May 2026
Dennis
Beds were comfortable. Hot water in their outdoor hot tub was too hot to enjoy. Our room did not have a view.
Partner
6/10
Pleasant
26 Jan 2026
Anayellie
The room was different from the photos shown online. The layout was not the same nor the furniture shown. However it was clean and had all the basic amenities. My room was on the first floor and the people upstairs could be heard very easily walking around at night which was a bit loud. Besides that was okay, staff were friendly.
10/10
Exceptional
21 Dec 2025
Geoffrey
Great room
Leisure Family
4/10
Poor
03 Nov 2025
Cuiyu
It is not good
Partner
10/10
Exceptional
24 Oct 2025
CHRISTOPHER
Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay.
Overall, highly recommended.
Leisure Partner
10/10
Exceptional
29 Aug 2025
PUAY GEE

The perfect romance getaway

The hotel has this Christmas vibe and the whole compound is totally perfect ! Very good romantic getaway with nearby restaurants! Definitely come back again!
Self
6/10
Pleasant
30 May 2025
wai yip
the hotel is old style, no elevator, no staff service, nobody help you out for taking luggage to parking lot, not easy to take luggage upstairs. But, I like the room is very big and good styled
Leisure Friends
10/10
Exceptional
14 May 2025
Oi Chi Justina
We had a quiet and peaceful time
6/10
Pleasant
16 Nov 2024
Connie
If you don’t know Japanese, I don’t recommend you to stay at this hotel. Staff speak no English. The dinner coupon given to us to have dinner at the restaurant next door was in Japaneses only and staff at the restaurant didn’t seem to know (we seemed don’t know too) what to do. We didn’t get to eat our dinner until 9 pm.

The location is far from the train station and sightseeing spots. It is not easy to get a taxi either if you don’t have an app for local taxi. We had to walk. The facility a kind of old and the carpet was very dirty.
Leisure Family
2/10
Poor
05 Nov 2024
DAVID
Stay charge on first night was supposed half board . Unlike previous stays , we were told to have dinner at wine bar with a discount coupon of yen 5,000 each instead of the restaurant. Staff agreed to charge each of us (4 altogether) an additional Yen 3,000 to change to restaurant dining . It turned out that the final bill charged us an additional yen 4,000 each plus the original price of the set dinner at Yen 7,800!!! Each of us ( 4 guests) were overcharged by Yen 8,800 as compared to what the staff agreed with us !!!!!!!!!! We were overcharged by at least yen 35,200!!! Excluding tax
Leisure Friends
2/10
Poor
02 Nov 2024
Sherman
Our room was tiny and the carpet was filthy. Amenities were very limited and staff were few and very inexperienced. We were overcharged at check out and had to point out the error. Then they still charged us the wrong amount. One of the worse, if not the worse hotel we have ever stayed at, and we paid over $400 a night, no meal. We stayed at a 4 star hotel near Ginza and it was a little over $300 and included breakfast. We feel totally ripped off. Not what the ratings reflect at all.
Leisure Family
10/10
Exceptional
06 Jul 2024
Alice
Beautiful private bath and spacious room. Staff can speak English.
Family
10/10
Exceptional
08 Jun 2024
Hoi Ying
Pleasant and great stay
Leisure Family_with_children
10/10
Exceptional
28 Apr 2024
Tomoya
Great room with private sauna and bath tab room!
Leisure Family
10/10
Exceptional
26 Jan 2024
Verified traveler

Great hotel at a great price.

After staying here multiple times, I can say it is always friendly, clean and well maintained. Still, westerns have to realize this hotel caters to mostly Japanese clients, and the beds reflect this, being lower and firm.
Friends_and_family Family
8/10
Excellent
17 Oct 2023
WING MAN
The hotel is close to the Karuizawa outlet and station. The breakfast offers interesting options but taste is okay only.
Leisure Partner
8/10
Excellent
17 Feb 2023
Robert
We enjoyed our stay here.
The breakfast was amazing and the service was excellent.
Leisure Partner
10/10
Exceptional
10 Feb 2023
SHENQI
A very pleasant place to stay in winter.
Leisure Self
8/10
Excellent
23 Jan 2023
JUNWAN
Great to stay!
Leisure Family
10/10
Exceptional
25 Aug 2022
Gerald
Enjoyed the atmosphere and the staff's friendly, competant manner.
10/10
Exceptional
25 Apr 2022
Gerald
We enjoyed the atmosphere and very gracious staff in particular.
10/10
Exceptional
25 Mar 2022
Alexander

Excellent!

What a delightful place! It was very clean, very rustic, and very reasonable for the amount paid!

The breakfast itself is worth staying more for, with the freshest vegetables and the most delicious breads and drinks.

The room was spacious and it felt nice and secluded despite being so near everything else.

Taxi service is available by calling the front and it’s a pleasant walk to and from the shopping areas.
10/10
Exceptional
20 Feb 2022
Gerald
A unique European vibe in the main public areas while the room we stayed in was more of a modern sensability while carrying through the subdued aesthetic. Very attractive and comfortable.
Leisure Partner
6/10
Pleasant
17 Nov 2021
Sachin

Allocated room didn’t match the one that I booked

The room allocated was different from the pictures on Hotels.com.

When I enquired about this with the staff, I was told that there are multiple types of room under the same category and I should have indicated my preference while booking. This was not made known to me at anytime during the booking process at Hotels.com.

I like Longing House and this was my third visit to the same hotel, but I wanted a specific room which I booked as per the pics shown while booking. I was disappointed to see the room allocated to me.
Partner
8/10
Excellent
13 Sep 2021
Pontus

Just perfect.

Amazing place, amazing staff, amazing everything. Only downside was neighbors upstairs were treating their room like a bouncy castle, and since the walls are pretty thin, we’ll yeah. But again, everything else was perfect.
Partner
8/10
Excellent
16 Aug 2021
Matthew

Good place to stay for couples or families

While the property could benefit from modern-day amenities and customer service, we had a nice little stay at this property. Good access to Karuizawa by car.

The good - atmosphere, access, private baths, parking, comfortable beds

The bad - no early check-in (not even by 5 min), bugs in the stairwells should be cleared by maintenance, the breakfast in the restaurant needs an upgrade, signage missing for private baths A & B.
Partner
6/10
Pleasant
12 Jan 2020
Verified traveler
Tudor style property. Nice and clean but beds need to be changed and generally hotel needs a sprucing up
Leisure Family
10/10
Exceptional
07 Jan 2020
Hong
Excellent stay in Karuizawa! The hotel provided nice service, clean room and delicious breakfast. We satisfied a lot and will choose Longinghouse definitely when I visit Karuizawa again!
Leisure Family
10/10
Exceptional
02 Aug 2026
tetsuji
貸し切り風呂、無料で良かった。
2/10
Poor
31 Jul 2026
ryu
お部屋がとても綺麗で過ごしやすかったです。禁煙のお部屋ですが、ベランダでの喫煙も可能で自然を楽しみながらリラックスすることができました。また、1人の宿泊でしたが角部屋の広い部屋にアップグレードしていただきとても良かったです。貸切の露天風呂は、予約制ですが数が沢山あり好きな時間に入浴できて大変満足でした。
6/10
Pleasant
26 Jul 2026
RITSU
建物周りを清掃していなかったり縁石が割れている。

風呂にいつでも入れるわけではなく予約が必要。

フロントが「モーニングコールサービス」
設定の案内を出来ず「目覚まし時計」を貸し出すと回答。スマホアラームで目覚ましかけたが他のホテルなら常識サービス
Family
8/10
Excellent
16 Jul 2026
CHIZURU
静かな場所にあってとてもリフレッシュできました。
Self
10/10
Exceptional
10 Jul 2026
HIROKO
お部屋が空いていたようでグレードアップしてくれていました。
とてもステかな部屋でした。
朝の朝食めちゃくちゃ美味しかったです。
24時間フロントでコーヒー飲めるサービスも嬉しかったです
Friends
10/10
Exceptional
10 Jul 2026
chishao
Good service, good restaurant.
Partner
8/10
Excellent
08 Jul 2026
HIROKO
予約していた客室よりグレードアップした客室を用意していただき有難かったです。ホテルの立地条件は自然豊かで、木々があり、早朝の散歩は素敵でした。
スタッフ不足なのか、重い荷物の運搬の手伝いはされなかったです。階段をトランク運ぶ人は大変です。
朝食は野菜が豊富で料理の味も良かったです。飲み物は、美味しかったです。デザートの果物やスイーツは1種類だけで、残念でした。
貸し切り風呂は、15時半から利用できましたが、朝の利用も可能なら嬉しいです。
Self
10/10
Exceptional
07 Jul 2026
shinya
スタッフの対応がとても丁寧で、施設も素晴らしいです。
Self
8/10
Excellent
06 Jul 2026
nami
明るいホテルコンシェルジュの女性がいて満遍なく対応してるのが印象的でした。一人旅でしたが話しかけていただき、嬉しい気持ちになりました。ありがとうございます。朝食や夕食は野菜中心でどれも調味料を使用してないのにとても美味しかったです。素材の味がいかに大切か改めて学んだ気がします。都会では味わえない体験でした。
Self
10/10
Exceptional
04 Jul 2026
yoshie
軽井沢駅からのアクセスも良く、一本奥へ入った静かな木立の中に位置するので、静かな軽井沢の雰囲気を満喫できます。今回は朝食付プランでしたが、サラダの野菜がとても新鮮で、パンやスープ、そのほかの料理もとてもクオリティが高く美味しくて、今まで宿泊した国内ホテルの中々ではここが一番です。
帰りに妻が部屋に忘れ物をしてしまったのですが、親切に自宅まで送っていただき、本当にお世話になりました。次回は夕食付でリピートしたいです。施設も整備が行き届いていて、素敵なホテルです。
Family
8/10
Excellent
03 Jul 2026
Asami
本館でしたが、部屋の大半がベッドのため、お部屋でゆっくりゆったり過ごすという感じではなかったです。
清潔感はありました。
朝食はとても美味しかったです。選べるメインのお料理や焼き立てパンも他にはない特色だと思います。
Family
10/10
Exceptional
03 Jul 2026
katsuhiko
毎年伺っています。
スタッフさんはみんな親切で
尚且つフレンドリー。
毎回、チェックアウト時
また来ようと思わせてくれる
ホテルです♪
Family
8/10
Excellent
06 Jun 2026
Sumire
良かったです。
10/10
Exceptional
27 May 2026
satomi
野菜がとても美味しかったです。
農家の方の顔が見えて、信頼できる感じがしました。
スタッフの方がとても親切でした。
ありがとうございました。
Self
10/10
Exceptional
17 May 2026
KOICHI
朝食とても美味しかった。特に野菜が新鮮で、初めてでした。又、焼きたてのパンも絶品でした。
Self
10/10
Exceptional
02 May 2026
Sachiko
外観も内装もロッジ風でかわいらしい空間でした。貸切露天風呂のサービスは心身ともにリラックスできて素晴らしい施設内容だと思いました。
Family
8/10
Excellent
21 Apr 2026
HARUMI
野菜が本当においしかった。
Family_with_children
8/10
Excellent
19 Apr 2026
しのぶ
玄関前のさくらが素晴らしかった
お部屋も広々していて良かったです
Partner
6/10
Pleasant
18 Apr 2026
KOICHI
バリアフリーにもう少し配慮があれば最高でした。
Partner
8/10
Excellent
22 Mar 2026
Shinichi
静かなホテルで、食事も大変おいしかったです。
季節的なもので仕方ないのですが、エアコンで暖房を入れているため室内が非常に乾燥しています。大きめな加湿器が欲しかったです。
それ以外はスタッフも親切で大変満足でした。
Family_with_children
10/10
Exceptional
02 Mar 2026
TSUKIKA
とても落ち着く綺麗な良いところです
また行きたいと思います
Self
8/10
Excellent
28 Feb 2026
ERI
あまり良くない口コミを読みましたが、
とても清潔で良いホテルでした。
ただ 確かに内装などファンシーで少しラブホテルみたいな感じもありました。
無料で予約できる露天風呂は温泉ではないものの 温かくリラックスできる時間。
癒しの旅には良いものでした。何より
朝食が素晴らしい。メインを選べて サラダやフルーツなどはバイキング、その上焼きたてのハイジのパンみたいなものが出て、びっくり。
野菜がご当地ものなのはもちろん、キヌアや
豆乳などヴィーガンにもこだわっていて今風と思いました。駅からは歩くと遠いので
タクシーを使用。帰宅時はバスで送ってもらえました。 軽井沢散策には良いところと思います
Self
10/10
Exceptional
27 Feb 2026
Ami
部屋は綺麗でしたが、一部床の色が変わってたりするのは気になりました
Partner
10/10
Exceptional
24 Feb 2026
Ryo
露天風呂よかったすねー
Friends
6/10
Pleasant
25 Jan 2026
t
畳が黄ばんでいたのは、少し気になりました。でも露天風呂の貸切は外気浴があり、とても気持ちよかったです。
新館フォレストに行く途中で道がギシギシ言っており、そこは改善の余地があると感じました。
Leisure Partner
6/10
Pleasant
09 Jan 2026
Huiyun
露天風呂の湯がぬるかった。
Leisure Family_with_children
4/10
Poor
04 Jan 2026
Cheuk Wing
酒店整體硬件比較舊。員工服務員較一般。
早餐選擇很少質素亦比較較差。
Friends_and_family Family
6/10
Pleasant
01 Jan 2026
I CHIEN
床上有些許毛髮
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Ryota
めっちゃ良かったです!
最高でした
Leisure Partner
6/10
Pleasant
24 Dec 2025
Kumiko
食事はよかった
10/10
Exceptional
17 Dec 2025
keiko
清潔でした。
お部屋はとても広く快適に過ごせました。
特にディナーとモーニングのお料理が美味しかったです。
6/10
Pleasant
17 Dec 2025
Chiaki
ワイン酒場の料理が…
ピザとパエリヤの野菜が「根菜類メイン」なうえ、ムール貝の身が半分以下で3つのうち1つは塞がって食べれなかった。
朝夕食付きプランにて、野菜の美味しいレストランとのキャッチフレーズ付だった事もあり、楽しみにしていたのに…二度と行かない!!
Business_and_leisure Self
10/10
Exceptional
10 Dec 2025
kyungman
가격대비 시설이 훌륭함. 노천탕 사용만족도 높음
8/10
Excellent
05 Dec 2025
Kazuma
いいホテルです。
Self
8/10
Excellent
23 Nov 2025
Saki
滞在中身体を痛めてしまったのですが、フロントで湿布をいただけたりとスタッフの方が丁寧に対応して下さり嬉しかったです。貸切の露天風呂も気持ちよくお部屋でもゆっくりくつろげました!
Friends_and_family Friends
6/10
Pleasant
20 Nov 2025
SANGKI
스텝분들은 아주 친절 하셨어요

가격에 비해 방도 너무 작고 옛날 80년대 느낌의 호텔입니다 ㅎ
방은 기대 안하시고 오시면 위치가 좋아서 카루이자와 관광하고 호텔로 돌아 올 때 편했어요
Leisure Family
10/10
Exceptional
20 Nov 2025
Riho
ピアスを忘れてしまったのですが、丁寧な梱包で早急にご対応していただきました。
ありがとうございました、また宿泊させていただきたいです。
Leisure Family
10/10
Exceptional
20 Nov 2025
Manling
交通有点不方便
员工英文水平较低。但是这些都不影响我再来的心情
Leisure Partner
10/10
Exceptional
20 Nov 2025
Hirota
スタッフの対応が非常によく、お部屋も綺麗で露天風呂や食事もとても充実していた。
Business
6/10
Pleasant
17 Nov 2025
Chung
房間有一股隆隆的煙味,而且酒店並不如照片般帶現代感,感覺被騙了,房間是大的,還有微波爐,不錯
8/10
Excellent
13 Nov 2025
MIEI
お部屋も綺麗で気持ち良く過ごせました。
スタッフの方もとても親切でした😊
10/10
Exceptional
04 Nov 2025
AKI
スタッフの方々の親切な対応、美味しい料理に満足です!
また泊まりたいです!
7月に行きましたが、気温も涼しく過ごしやすかったです!
Leisure Family
6/10
Pleasant
30 Oct 2025
????
よかった
Business Self
8/10
Excellent
22 Oct 2025
HIROMI

食事は良かったけど…

朝食は最高に良かった😀
種類もこだわりも味も最高でした!
こんなことなら、夕食も付ければ良かったのかも?って思いました。

部屋について一言、おしゃれな掘り炬燵の和室がついてましたが、おしゃれすぎて囲いに何度も頭をぶつけて〜3人で泊まりましたが、1人3回はぶつけてました。大怪我になる前に改善を!
Friends_and_family Family
8/10
Excellent
11 Oct 2025
TOMOKO
温泉がよかったです。
Self
8/10
Excellent
11 Oct 2025
kentaro
程よい距離感のサービスがよかったです。
Business
8/10
Excellent
08 Oct 2025
FUMIO
建物構造が複雑で少し分かりづらいです。
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
??
お部屋のグレードをあげて貰えました!
部屋にサウナが付いていたのは、とても嬉しい点ですね。
お部屋もとても広くて2人では広過ぎるくらいでした!
帰りにスタッフさんが写真を撮ってくれたのも、親切なスタッフさんがいるなと思います評価も上げさせて貰いました。
Leisure Family
10/10
Exceptional
27 Sep 2025
Taka
野菜カレーとおいしいパン、朝食がとてもおいしかったです。
Leisure Family
6/10
Pleasant
22 Sep 2025
kikumi
部屋が狭かった。
Leisure
8/10
Excellent
21 Sep 2025
Yosuke
畳に前の人の髪の毛が落ちていました。
食事はとても美味しかったです。
8/10
Excellent
03 Sep 2025
KAZUHISA
部屋にサウナが付いていたのは予想外でした。部屋も広く快適て食事も美味しかったです。
8/10
Excellent
02 Sep 2025
翠
スタッフの皆様が親切でした。朝食ビュッフェをつけましたが、野菜の美味しさに驚きました。満足です。
Leisure Family
10/10
Exceptional
29 Aug 2025
KAZUKI
ありがとうございました
Family
6/10
Pleasant
24 Aug 2025
Rintaro
新館和洋室に泊まりました。
・部屋は広く快適。
・ホテル内にランドリーがなく、冷蔵庫も小さいので、長期滞在には向かない。
・Wifiはあるが通信速度がもう少しほしい。web会議していると途切れる。
・アメニティは充実しているが、タオルが最小限しか置いていないので、もう少し置いてほしいと思った。また、タオルを乾かす台がなく、ハンガーは数本しかなかった。
Business_and_leisure Family_with_children
8/10
Excellent
23 Aug 2025
MIKA
レストランは雰囲気が良く 食事がとても美味しく満足でした。
貸切のお風呂も予約で入れて良かったのですが お風呂の軽油の臭いと手桶にカビのように黒くなっているのが気になりました。
Leisure Friends
10/10
Exceptional
22 Aug 2025
Chie
アメニティがロクシタンでよかった
Leisure Family
8/10
Excellent
21 Aug 2025
Toshikazu
貸切風呂?みたいのが、全部埋まっていて入れなかったのが残念。
8/10
Excellent
16 Aug 2025
Nobuaki
前に野菜がおいしいレストランとテレビで紹介されていたのを見て気になっていました。
紹介されていた通り、生でも焼いてあっても、野菜がとても美味しくて、感動しました。宿泊した部屋には、テラスに低温のサウナがあり、気持ちよく、ゆっくりした時間を過ごせました。
スタッフさんの丁寧な対応にも大満足でした。
次は、冬の野菜がメインな時期に家族で泊まりたいねと話しています。
Leisure Family_with_children
10/10
Exceptional
15 Aug 2025
ryuji
貸切風呂の数が多くて良かった
Leisure Partner
8/10
Excellent
09 Aug 2025
Naoki
ベッドは快適でした!
Leisure Family
10/10
Exceptional
07 Aug 2025
Ryota
とてもよかったです。
8/10
Excellent
16 Jul 2025
Yoko
良かったです
Leisure Family
4/10
Poor
16 Jul 2025
Yuuki
木造建築のため、足音などが響きやすく気になってしまう。客室の風呂場の浴槽にカビが生えてしまっており、あまり綺麗ではない感じだった。
Leisure Family
4/10
Poor
09 Jul 2025
Verified traveler

水回りが残念

外観は素敵でしたが、今までにないぐらいの水回りの悪さ。トイレを流すと音がうるさくてシャワー蛇口をひねると、音がうるさくがっかりしました。
ホテルにとって水回りが悪いのは、致命的です。
値段とホテルがつり合っていないかと感じました。
残念でした。
Friends_and_family Family
10/10
Exceptional
07 Jul 2025
Atsuya
建築構造が非対照性で面白い。虫が気になる人は少し不満に思うかも。
Leisure Partner
10/10
Exceptional
03 Jul 2025
Narumi
当日空きがあったようで、お部屋をアップグレードして頂きました。施設も使いやすく、翌朝も貸切風呂に入れました。
部屋からみえる森も綺麗です。朝は野鳥の声が聞こえ、癒されます。
10/10
Exceptional
29 Jun 2025
HIROSHI
2日泊まりましたが、平日だったので、安かった上に、非常に昔ながらのおしゃれな建物でとても雰囲気も良く良かったです。
また、泊まりたいと思いました
Business_and_leisure
10/10
Exceptional
24 Jun 2025
HIROSHI
こちらのホテルは、とても良いと思います。
平日だったので、とても安く、さらに空いてたこともありアップグレードしてくれました。
また、泊まりたいです。
Leisure Family

Location & surroundings

Karuizawa Hotel Longing House
1323-522 Karuizawa, Karuizawamachi, Karuizawa, Japan

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Karuizawa Hotel Longing House

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