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Hotel Rosso Karuizawa

Nagano · Japan

154 2 Karuizawa HigashiView location

9.0/10Excellent830 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Rosso Karuizawa

Enjoy complimentary Wi-Fi, bike rentals, and ski storage at Hotel Rosso Karuizawa. The hotel offers 33 air-conditioned rooms with refrigerators, flat-screen TVs, complimentary toiletries, bidets, safes, and electric kettles. A complimentary self-serve breakfast is available daily from 7:00 AM to 9:30 AM. Enjoy a satisfying meal at the on-site restaurant.

Dry cleaning/laundry services, a 24-hour front desk, and luggage storage are also available. Free self-parking is provided. Located in Karuizawa, the hotel is a short walk from the Karuizawa Prince Shopping Plaza and Kumoba Pond, and within a 15-minute walk of Karuizawa Station.

Read more about this hotelShow less

Located in Karuizawa, Hotel Rosso Karuizawa is within a 15-minute walk of Karuizawa Prince Shopping Plaza and Kumoba Pond. This hotel is 1.1 mi (1.7 km) from Karuizawa Prince Hotel Ski Resort and 3.5 mi (5.7 km) from Karuizawa Kogen Church.

Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Unicode Support true LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast rate plans receive breakfast for registered guests aged 7 and older. A fee of JPY 600 for breakfast will be collected at the property for children aged 3-6.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1200 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Karuizawa Station Building Memorial 0.5 km / 0.3 mi
Karuizawa Flower Museum 0.6 km / 0.3 mi
Karuizawa New Art Museum 0.7 km / 0.4 mi
Karuizawa Ohga Hall 0.9 km / 0.5 mi
Karuizawa Prince Shopping Plaza 1 km / 0.6 mi
Kumoba Pond 1.1 km / 0.7 mi
Seizan Golf Course 1.5 km / 0.9 mi
Karuizawa Prince Hotel Ski Resort 1.5 km / 1 mi
Old Karuizawa Ginza Street 1.6 km / 1 mi
Karuizawa Indoor Tennis Court 1.7 km / 1.1 mi
Karuizawa Prince Hotel Golf Course 1.7 km / 1.1 mi
Usui Pass 1.8 km / 1.1 mi
Kozensui 2 km / 1.2 mi
St. Paul's Catholic Church Karuizawa 2 km / 1.2 mi
Muro Saisei Memorial Hall 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 33
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • 24-hour securityExtra charge
Show 11 more facilities & services
  • FireplaceExtra charge
  • Hotel safe
  • Lift access
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Restaurant: 1
  • Breakfast
  • Non-smoking establishment
  • GolfExtra charge
  • SkiingExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 1TWIN • CAPACITY 1TWN.C1

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    TWIN CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Rosso Karuizawa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Rosso Karuizawa

9.0
Excellent
830 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Mr Mark
A lovely hotel, rooms were modern and super clean and stuff were super helpful. I’m booked to return there again later in the year and the staff were excited and ran off and found me a sticker for the hotel that I could put on my suitcase.
10/10
Exceptional
15 Jul 2026
Chloe
The room was clean, staff were extremely helpful and friendly.
8/10
Excellent
16 Jun 2026
Makoto
Overall, it was good.
Self
10/10
Exceptional
16 May 2026
Ying Hui
convenient location, can walk to station easily, easy parking for car, convenience store nearby.
Friends_and_family Friends
10/10
Exceptional
27 Apr 2026
John
Big rooms. Clean and modern. Great staff at the front desk
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Maria
Clean room, accessible and walkable distance from train station and outlet. Shuttle to train station is pretty convenient. Luggage delivery service made a huge difference especially travelling with kids. Breakfast was an added bonus and much needed to start our day.
Family_with_children
10/10
Exceptional
04 Apr 2026
Gerrad De
Great hotel with attentive staff who always greet you with a smile. Hotel located in a good location close to the local attractions.
Self
10/10
Exceptional
24 Mar 2026
Scott
We came from Nagano and had been staying at the Mercure Matsushino resort hotel, and it was terrible. The Hotel Rosso was such a relief, everything was new and clean and in good condition. Even the food quality was so much better. I was so relieved at the upkeep and quality of the Hotel Rosso. I highly recommend staying here.
Family
10/10
Exceptional
14 Feb 2026
Cathryn Jay
The hotel is in a very convenient location, only a few minutes from the station, with a Lawson store right next to it and a supermarket nearby. The room is spotlessly clean and spacious. All the staff are nice and accommodating. They also provide a shuttle service to the station and to the Prince Ski Resort, which is very helpful.
Our only comment is that we wish they could improve their breakfast service with better food options and presentation. Overall, it’s good value for money. We had a great stay and will definitely stay again.
Leisure Family_with_children
8/10
Excellent
08 Feb 2026
heidee
Free shuttle to the ski area and main station. It’s actually walkable too.
Leisure Self
10/10
Exceptional
07 Feb 2026
Amanda
Hotel was very clean, 7 minute walk from Karuizawa train station and only 10 minute walk from the Prince outlet mall! Hotel also has a good modest breakfast selection too. A convenience store is also 1 min from the hotel entrance even though it closed at 11pm. Room was spacious and have everything we needed, thank you for the great stay!
Friends_and_family Friends
10/10
Exceptional
22 Jan 2026
Ingrid
Room was clean
8/10
Excellent
16 Jan 2026
Vi ping
Staff and very helpful. That have shuttle bus to take you down to ski centre and drive you back on scheduled time. Small breakfast variety but at least is complimentary. Super helpful before skiing. They also have free welcome drinks from 3-9pm daily. Small selection but good after a full day ski.
Leisure Family
10/10
Exceptional
08 Jan 2026
Hock
I am very impressed with the attending hotel manager on duty during my check-in. He is very understanding, patient, and kind while handling a mistake I made for my booking.
8/10
Excellent
04 Jan 2026
Desiree
Breakfast selection had little variety and should incorporate more Japanese style breakfast.
Leisure Family
10/10
Exceptional
25 Dec 2025
Mui Noi
Staff was extremely friendly and helpful. Room was nice and comfortable for our group of 3.
Leisure Family
10/10
Exceptional
05 Dec 2025
Craig
Our room was very clean and well maintained. Other areas of the hotel was also neat and organized. The staff was very friendly and accommodating. The shuttle service is simple but very helpful being in a quiet area in a small prefecture.
Leisure Family
10/10
Exceptional
01 Dec 2025
Jonathan
Very helpful staff
Leisure Self
8/10
Excellent
29 Nov 2025
Lisa
Our room was very nice and large. We really enjoyed the tatami portion of the room to rest and for our son to play. Staff were very friendly and the complimentary breakfast was great and had a variety of western and Japanese cuisine. Location was ok as it was not in the main road/shopping area. However, it is close enough to walk to karuizawa station where we can ride the train/taxi/bus.
Leisure Family_with_children
2/10
Poor
27 Nov 2025
Winnie
The room size is ideal, but the rules of the hotel is ridiculous. Each room only have 1 key, and everytime you go out need to leave the key at the front desk. Even when I just go out to the car get stuff, the hotel staffs will ask you for the room key, I feel my privacy have been violated. And the hotel will lock the front door at 12am. If you want to go out have a smoke, you need ask the staffs open door. This make me feel the hotel is not secure. My whole stay feels wired and not comfortable. I travel to Japan twice every year, never have this experience. This should not happen in Japan.
Leisure Family_with_children
10/10
Exceptional
23 Nov 2025
Mr Barry
Excellent hotel with very accommodating staff. Easy to find, right on the main road and right next to a Lawson’s convenience store. Newly renovated bathrooms are particularly good. The complimentary breakfast is ideal to start the day. All staff very friendly and helpful. This was our second stay here and hope to come again.
Leisure Partner
8/10
Excellent
13 Nov 2025
Seng
Good clean spacious well equipped room . Staff were very helpful and hotel location was ok from train station
8/10
Excellent
07 Nov 2025
Teri
Nice, clean & big toilet.
Quite a good spread for breakfast especially since it is complimentary.
Leisure Family
10/10
Exceptional
17 Oct 2025
hang yee
The breakfast was good and the food was delicious
Partner
10/10
Exceptional
07 Oct 2025
Violeta
Area is close to train station. Hotel is clean with friendly, helpful staff.
Leisure Friends
8/10
Excellent
02 Oct 2025
Fiona
Very clean and convenient
Leisure Friends
4/10
Poor
17 Sep 2025
chui mei
it was the first time that we had such hotel experience.

The hotel will lock the door at midnight and ask where you go if you would like to go out.


Leisure
10/10
Exceptional
24 Aug 2025
Philip
Staff were all lovely, and very willing to help. They understood English very well and we're able to communicate to a good standard. The hotel is a brief walk from the Karuizawa train station, so it is in a desirable location for weary travellers. The room and bedding are comfortable, and an average size. The only negative I have is the use of keys for your room door. An upgrade to key cards would be something to consider for the future, and may also stop the need for handing in your key each time you exit the building (which I'm guessing is because of the key cutting service close by?)
Leisure Self
10/10
Exceptional
04 Jul 2025
Brittany
They were able to accommodate a last minute booking. Rooms were large for Japanese standard and the free breakfast was better than some we've paid for (eggs, ham, curry, soup, drinks). Would stay here again.
Leisure Family
10/10
Exceptional
03 Jul 2025
Eric
Every staff was nice and thanks for special gift .
10/10
Exceptional
30 Jun 2025
Alana
Hotel Rosso offers a convenient location for exploring the area on foot and using public transit. The staff were courteous, and the room was very clean and comfortable.
Business_and_leisure Self
10/10
Exceptional
22 Jun 2025
Fang Ting
Short walk from Karuizawa station. Lawson and Family Mart nearby. Clean and basic.
Leisure
10/10
Exceptional
02 Jun 2025
WAI YIN
It is a nice hotel with free parking and breakfast, the staff was very nice although we are late to check-in (around 9:30pm), the room is clear and comfy.
Leisure Friends
8/10
Excellent
30 Apr 2025
Merle
Not that near to the train station. No so straight forward when following Google instructions especially with heavy luggage. However after some familiarisation, that distance is no longer an issue
Leisure
10/10
Exceptional
24 Feb 2025
Ye Him

Nice location and spacious room

Not sure where the -ve reviews are coming from but we absolutely had a good stay here. It's not right next to the train station but close enough, 5 min walk. There is shuttle service provided to the train station (outlet) and the ski centre.
For those driving EV, there is charging available.
Partner
8/10
Excellent
03 Feb 2025
David

Ideal stop over location

We only stayed one night here on our way back to Tokyo. The staff were very polite and helpful, the rooms was very clean with good amenities and the breakfast was fine.
Partner
10/10
Exceptional
19 Dec 2024
Julian
Stayed a night. 10 min walk to Karuizawa station. Nice and cosy. Small 3 storey hotel/inn. Simple but good breakfast included.
Leisure Family
10/10
Exceptional
11 Dec 2024
Kelvin
Clean and spacious room. Very helpful and friendly staff. Close to many attractions in the area. Lots of restaurants near by. Beautiful and quiet.
Leisure Family
10/10
Exceptional
01 Dec 2024
Arin
Very polite staffs. Great location. Highly recommend.
Leisure Family
8/10
Excellent
23 Nov 2024
Mingluan
Nice hotel in a quiet neighborhood. Room is sparking clean.
Leisure Family
10/10
Exceptional
21 Nov 2024
Hwee Ling
Walking distance to Outlets
Leisure Friends
10/10
Exceptional
15 Nov 2024
Mr Barry
Very impressed with this hotel. Very helpful and friendly staff. Good sized rooms, and the included light breakfast was ample. On site parking was easy and the location of the property made it ideal for anyone travelling by car or train. Highly recommended.
Leisure Partner
10/10
Exceptional
11 Nov 2024
TEZEN
it's quiet and easy parking.
Leisure Family
10/10
Exceptional
18 Oct 2024
TsungYu
Convince
10/10
Exceptional
16 Oct 2024
Yuen Ping
Clean, polite staff, nice breakfast
10/10
Exceptional
03 Oct 2024
chung
Highly recommend
Leisure Friends
8/10
Excellent
05 Sep 2024
Alice
The hotel is in the proximity of the outlet. There is lots of parking in front of the hotel. Restaurants and convenience stores nearby by. The hotel is clean and quiet but the breakfast needs a lot of improvements.
Partner
10/10
Exceptional
30 Aug 2024
Yia
Very clean rooms. Staff are very friendly and helpful. Would stay here again.
Business_and_leisure Partner
4/10
Poor
03 Aug 2024
Verified traveler

A disappointing stay.

Our stay was a huge disappointment. The only positive about the hotel is its location convenient to the Karuizawa Train Station. Many negatives: Uncomfortable beds - with our extra bed being just a thin mattress on a hard wood base; windows look out through metal shutters creating a prison-like atmosphere; room is cramped and bathroom is tiny; breakfast food is cheap and tasteless (instant miso; slightly stale croissants; tired sausages; no fresh fruit). Lighting was hard to operate. And, the staff were not helpful - to the point that we doubted we were in Japan.
We had left our bags for several hours after we checked out, and when we returned to pick them up, we could not easily locate our luggage number. Even though the staff knew us, and knew we had a train to catch soon, they kept us waiting until we could locate the number. Overall our worst experience with a hotel in Japan. We have stayed at hotels much less expensive with much better accommodations and service. We hope that in the future the staff will provide service more in line with Japanese culture.
Friends_and_family Family
10/10
Exceptional
04 Mar 2024
Ka Yee Cherry
Staff are very polite.
Leisure
10/10
Exceptional
01 Mar 2024
Fion
Love the cozy hotel , the staffs are so kind.
Self
8/10
Excellent
17 Feb 2024
THI MINH NGOC
Very good, our holiday twin room has mineral bath, so excited!
Leisure Family
6/10
Pleasant
07 Feb 2024
Eng Peng
Quite far from train station, about 15 mins walk. Quiet inconvenient location, no dining options except few options at station vicinity. But have 2 convenience stores nearby. Staff - not all of them friendly or warm. Room comfortable, spacious but sofa bed ( triple room booking) was terribly hard & uncomfortable- basically just a wooden frame with a thin tatami.
Leisure Family
10/10
Exceptional
11 Dec 2023
Verified traveler

Repeat stay - Great hotel

This the second time staying in this hotel as the environment is good. It is not too far from the train station and there is a family mart just beside the hotel.
There is even shuttle bus service from hotel to train station and ski resort.
The hotel staff are friendly, helpful and supportive.
Friends_and_family Family
10/10
Exceptional
28 Nov 2023
Kam Lun Eric
Friendly and helpful staff quiet area
Leisure Family
10/10
Exceptional
11 Nov 2023
Hou Chi
Good customer service and location and quality of the room.
Self
10/10
Exceptional
10 Nov 2023
Stephanie
It takes about 8-10 minutes to walk from the hotel to Shopping Plaza. Staff is courteous and helpful.
Leisure Family
10/10
Exceptional
08 Nov 2023
Sharon
A super comfy room a few minutes walk from the station with free basic breakfast. It’s about a 30 min walk to Ginza Dori. Only two small complaints would be; 1. so much light in the room of a night… between the LED lights on the air con unit, the humidifier machine and the smoke detectors it was a bit of a light show. 2. Advertised check in time is 3pm. I arrived at 2.40pm and they literally made me sit in the foyer to exactly 3pm on the dot even though I could see no evidence that rooms were still being cleaned.. Seemed they were making me wait to the absolute second for no reason other than because they could. After 6 hours of travelling I really didn’t appreciate the rigidity of their check in time.
Leisure Self
8/10
Excellent
08 Nov 2023
Lai Ka
Very well maintained ‘boutique’ style hotel. Simple breakfast but delicious.
Partner
6/10
Pleasant
07 Nov 2023
Verified traveler
The breakfast is very very small
10/10
Exceptional
19 Sep 2023
Anne
Overall, the hotel is clean, quite spacious and quiet. Hotel staff are also very helpful when we need to ask them to keep our luggage when we checked out. I would recommend this hotel. The only setback is that it is not so near the Karuizawa station but still within walking distance of about 5 to10 mins.
Leisure Friends
10/10
Exceptional
03 Sep 2023
Pik Kwan
It’s a cute boutique hotel in a quiet neighborhood. It’s about 10-min walk from Karuizawa Station & about 20-min to the old Karuizawa Ginza street. Very easy to find, & a convenience shop is around the corner open till 11pm. A few small restaurants are nearby as well.
Leisure
8/10
Excellent
29 Jun 2023
karen
Thanks for the complimentary breakfast and the comfortable beds. Had a good night rest before heading for our alpine route journey. Room is spacious and very clean. Highly recommended if you want to stay at Kairuzawa!
Leisure Family
8/10
Excellent
11 Apr 2023
Sueanne

Convenient location, spacious room

Hotel is a few minutes away from train station. The room we booked was spacious with a separate tatami sitting area. Japanese style bath and toilet. Room is clean. Bed comfortable. Breakfast was simple salad, bread, eggs and curry.
Friends_and_family Family
8/10
Excellent
23 Feb 2023
Jonathan
Lovely little property tucked off the main road. Clean, good front service, nice spacious room. My view faced out into the parking lot though so not much to see there. Unfortunately I didn't rent a car or bike and had to walk about 15 minutes to the nearest bus stop or train station. food options surrounding were limited.
Leisure Self
10/10
Exceptional
16 Jan 2023
Yan Por
Good service. Breakfast no vad
Leisure Family
10/10
Exceptional
05 Oct 2022
Geoffrey
Clean and modern. Very organized from check in, parking, breakfast etc. minimum facilities: no fitness room, no onsen, no restaurant. Room layout was not functional: difficult to use room space even though the room was of decent size. Breakfast was very barebones. Coin-operated laundry was a big plus for us. Would recommend if only for an overnight stay.
Leisure Family
10/10
Exceptional
04 Jan 2022
Maria
Received a warm welcome at check-in, however, the staff was very limited in English.
Leisure Family
10/10
Exceptional
24 Oct 2021
Kieran
I like the halloween decorations, makes it feel like a homely place.
I did not like the breakfast. Although it was free, the room was not cheap and the breakfast was pretty poor. We decided not to eat it on the second morning.
Leisure Partner
8/10
Excellent
07 Sep 2021
Ricardo
Great!
Leisure Family
10/10
Exceptional
10 Aug 2021
Verified traveler

Great location and service for English Speakers

I really enjoyed my stay at Hotel Rosso. It's a quick 7min walk from the station. The staff were super friendly and helpful. The room was fairly large, compared to other Japanese hotels. Everything was clean and fairly new. I got a few maps and recommendations on places to visit and to eat from the concierge. You can rent bicycles from the hotel for a small fee (first come first serve). The main shopping street is about a 15min bike ride from the hotel. The outlet mall is about a 5min ride (just south of the freeway). The hotel is also located behind a Lawsons which came in handy for late night snacks and drinks. The only downside was the breakfast. It's all you can eat but there isn't much of a variety (curry, salad, an egg, and bread). It's good if you're in a rush but there are plenty of cafes nearby if you want a more hardy breakfast.
Self
10/10
Exceptional
15 Feb 2021
Verified traveler
One of the cleanest hotels I’ve ever stayed. Also there is a convenient store next door, very nice.
Leisure Family
8/10
Excellent
24 Aug 2020
Verified traveler
Close to Karuizawa station and next to Lawson, it was very convenient. Spacious room and its reasonable pricing were very attractive.
Leisure Partner
8/10
Excellent
19 Feb 2020
EdwinChua
Good friendly staff service, free breakfast, comfortable and cozy room, free parking, conveniently located next to a convenience store and yet within walking distance to the station.

Couldn't ask for anything more for the price being paid.
Leisure Partner
8/10
Excellent
20 Jan 2020
Kuan
Nice friendly staff who speaks good English . Well staffed.
Leisure Family
10/10
Exceptional
20 Jan 2020
Rosy
The hotel provides shuttle service to Karuizawa train station. Our twin room is spacious and lovely. Lawson is just around the corner. The shopping Center is only a few minute walk from the hotel.
Leisure Partner
10/10
Exceptional
08 Jan 2020
Verified traveler
Staff are exceptionally attentive. Bear in mind that this is hard to match since almost every Japanese hotel we’ve been too we’ve had very friendly staff. But this hotel’s staff came out to help us with our luggage. When I forgot to bring my keys out of the room, the staff also offered to take it from my room for me so I could go ahead with my dinner plans. Room is also beautifully decorated and just enough to be spacious for two of us. Breakfast offered was pumpkin and matcha bread, rice with beef curry stew and salad. Dutch coffee was flavourful. Conveniently located at Karuizawa station and within walking distance to the huge shopping mall where you can shop all day. Highly recommended!
Leisure Partner
10/10
Exceptional
02 Jan 2020
YY
The hotel brought us great services and experience.
Leisure Family
10/10
Exceptional
19 Dec 2019
Verified traveler
Fantastic hotel. Good location with free parking. Room is spacious and clean. Staff is extremely friendly and helpful.
Leisure Family
8/10
Excellent
13 Dec 2019
Tony Ji-Juei

Great Hotel to Stay

Hotel Rosso Karuizawa is very new, very close to Family Mart & next to Lawson. Walking distance to East JR Karuizawa Station. The hotel also provide shuttle bus to JR Station as well as Ski resort.

Overall very new hotel, very clean hotel.

Will come stay in this hotel again if we come back to Karuizawa in the future.
Friends_and_family Family
10/10
Exceptional
13 Dec 2019
Tony Ji-Juei

Great and Great

Hotel Rosso Karuizawa is very new, very close to Family Mart & next to Lawson. Walking distance to East JR Karuizawa Station. The hotel also provide shuttle bus to JR Station as well as Ski resort.

Overall very new hotel, very clean hotel. The family room we stayed is very big and comfortable.

Will come stay in this hotel again if we come back to Karuizawa in the future.
Friends_and_family Family
10/10
Exceptional
11 Dec 2019
Choon Heong

Nice hotel with great staff.

Great hotel tucked away. Walking along the road leading to the hotel are plenty of restaurants. The shuttle service makes travel between hotel and station so easy. Nature is just minutes’ walk from hotel. It’s a good balance.
Business Family
10/10
Exceptional
28 Nov 2019
Ho Yan

New hotel near JR station

Very friendly and helpful staff. Around six mins walk from JR station, with convenient stores nearby. The room is small but very new and tidy.
Partner
10/10
Exceptional
16 Nov 2019
Verified traveler

KB

Very nice hotel with the price that we paid . Staffs are very friendly and helpful . Also, the room and washroom are clean and in good condition .
Friends_and_family Friends
8/10
Excellent
01 Nov 2019
Verified traveler
Pros: clean, well-maintained building and away from the main road (the hotel soundproof is quite poor so being away from the main road helped a little with the noise).
Cons: just a very basic hotel, nothing too bad about it except for the sound at night due to the poor soundproof walls/door. Breakfast provided wasn’t fantastic but since it’s free you can’t be fussy about it. I had it for once and end up have to go out to hunt for food again.
Leisure Friends
6/10
Pleasant
26 Oct 2019
Ka Bik
The price drop a lot after booked.
Partner
8/10
Excellent
03 Oct 2019
King Hang

Very comfortable newly renovated hotel

Within 10 minutes walk to Karuizawa JR Station. The area is a little quite but there is a Lawson store just outside of the hotel. The hotel itself has recently been renovated and very new. Recommend if you are planning to spend a night in this town.
Partner
10/10
Exceptional
18 Sep 2019
Rendy
The location of the hotel which is close to the main station, its vicinity to shopping malls and restaurants were one of the main factor of why we picked this hotel.

The hotel still looks new and the room was pretty spacious with great breakfast!
Friends_and_family Friends
4/10
Poor
01 Aug 2019
Ping Sum Edmond
Not comfortable
Low value for money
Family
10/10
Exceptional
26 Jul 2019
Verified traveler

Great value for the money - nice new hotel

This hotel is fairly new, so everything is in good conditions, furnitures, decorations, facilities, and so on. The hotel staff was very friendly and helpful. The location is great, at maximum 10 minutes of walk from the JR station for healthy adults with heavy luggages. The free breakfast was rather plain, breads, green salad, curry rice and very basic drinks. But at least you won't be hungry because it's buffet. The neighborhood is very quiet in the evening but there's a Lawson convenient store right beside the hotel. I'll definitely recommend this hotel for the great value of the money.
Partner
8/10
Excellent
04 Jul 2019
Conangirl
Very nicely decorated room and spacious. 24hrs coffee and tea at lobby and play room open till 10pm. Very comfy and quiet place to stay.
Leisure Friends
10/10
Exceptional
14 Jun 2019
Verified traveler
Location is good. Just walk 7 mins to JR station. Room is large, clean & tidy. Staffs are polite with smiling face.
Leisure Family
8/10
Excellent
11 Jun 2019
Emily
Super new and clean! All staffs are nice except one. Convenient location with family mart nearby
Leisure Friends
6/10
Pleasant
09 Jun 2019
Ching Chen
Breakfast is bad
Partner
10/10
Exceptional
16 May 2019
Joey Wing Sze

Nice

New hotel, clean
Family
10/10
Exceptional
02 Mar 2019
LCY
My friend and me stay 2 nights, is great experience which I request some special decorations to my friend as she is birthday. Cleanliness very good and front office staff were very helpful. The driver was good. I will return Rosso Hotel and recommend to my friends and family.
Friends_and_family Friends
8/10
Excellent
23 Feb 2019
tin cheung

New and tidy hotel

Overall it’s good. New, clean, tidy, the heater saved your life during winter. The shuttle is limited and beware they are rigid about the 10am check out time
Partner
10/10
Exceptional
03 Feb 2019
Gbeans
Wonderful experience! Rooms were large, clean and beautifully designed. The staff were polite and helpful, and the hotel location was very conveniently located (near the train station and 2 convenience stores).
10/10
Exceptional
20 Jan 2019
Jeffrey

Great Price Point near Karuizawa Station

Exceeded expectations for $100/night next to station. I expect the price to go up in the future.
Bed size: double. Ample space for 2 suitcases. Clean and new equipment. Cute toast and coffee complimentary breakfast (which was not necessary for me, but nice). Shuttle to/from station, albeit very close.
Partner
6/10
Pleasant
05 Jan 2019
Verified traveler
The male staff are all very friendly but the female staff in the front desk pulled a long face during check in and check out procedure. The ladies are impatient and perhaps they dont like foreigners like us. Anyway,hotel is new and there are not much facilities. A bit far from train station especially during winter.

Location & surroundings

Hotel Rosso Karuizawa
154 2 Karuizawa Higashi, Karuizawa, Japan

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Hotel Rosso Karuizawa

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