BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Hotel Marroad Karuizawa
Nagano · Japan
Karuizawa-machi,Kitasaku-gun, 1178View location
8.8/10Excellent71 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.4/10 8.4
Neighborhood8.4/10 8.4
Amenities8.4/10 8.4
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Marroad Karuizawa
Pamper yourself with massages, body treatments, and facials at this Art Deco hotel. After a day on the slopes, enjoy onsite amenities such as bicycle rentals and a complimentary ski shuttle.
Savor a meal at the restaurant, a snack in the coffee shop, or room service (limited hours), and unwind with a drink at the bar/lounge. Buffet breakfast is available daily (fee applies). Complimentary Wi-Fi, concierge services, and ski storage are also provided.
Each of the 41 air-conditioned rooms features a refrigerator, flat-screen TV, and private bathroom with a rainfall showerhead. Complimentary newspapers, dry cleaning/laundry services, multilingual staff, train station pick-up, and free self-parking are also available. Located near Karuizawa Ohga Hall (0. 2 mi), the Karuizawa New Art Museum (0.
3 mi), and the Karuizawa Prince Shopping Plaza (0. 6 mi).
Show less
With a stay at Hotel Marroad Karuizawa, you'll be centrally located in Karuizawa, within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. This ski hotel is 4.1 mi (6.6 km) from Hoshino Onsen Hot Spring and 0.2 mi (0.3 km) from Karuizawa Ohga Hall.
Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Hotel policies
No elevators
Parking height restrictions apply
Noise-free rooms not guaranteed
Unicode Support true
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
-
Special Instructions
The front desk is open daily from 6:00 PM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
-
Optional fees
- Crib (infant bed) fee: JPY 2000.0 per stay
- Rollaway bed fee: JPY 10000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Nearby attractions
Karuizawa Ohga Hall
0.3 km / 0.2 mi
Karuizawa New Art Museum
0.5 km / 0.3 mi
Karuizawa Flower Museum
0.6 km / 0.3 mi
Karuizawa Prince Shopping Plaza
1 km / 0.6 mi
Karuizawa Station Building Memorial
1 km / 0.6 mi
Old Karuizawa Ginza Street
1.2 km / 0.7 mi
Kumoba Pond
1.3 km / 0.8 mi
Karuizawa Prince Hotel Ski Resort
1.3 km / 0.8 mi
Muro Saisei Memorial Hall
1.4 km / 0.9 mi
Usui Pass
1.5 km / 0.9 mi
St. Paul's Catholic Church Karuizawa
1.5 km / 1 mi
Karuizawa Shaw Memorial Church
1.7 km / 1.1 mi
Kozensui
1.9 km / 1.2 mi
Alexander Shaw Memorial Hall
1.9 km / 1.2 mi
Seizan Golf Course
2 km / 1.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 41
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room service
- Laundry serviceExtra charge
- Bicycle hire service
- Multilingual staff
Show 22 more facilities & services
- Bellboy serviceExtra charge
- Hotel safe
- Garden
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Ski storage
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Meeting room
- Game roomExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Non-smoking establishment
- GolfExtra charge
- TennisExtra charge
- SkiingExtra charge
- Ski pass
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Marroad Karuizawa
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Marroad Karuizawa
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Marroad Karuizawa
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Marroad Karuizawa
Room JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Marroad Karuizawa
50
reviews shown
Hong Lei
Staffs are very helpful!!!
CHAN
Generally Great
Nice and Friendly Staff
A little far from most restaurants
Older facility, no elevator(Guest Room on 2nd Floor)
A little far from most restaurants
Older facility, no elevator(Guest Room on 2nd Floor)
Hannah
Beautiful hotel
Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met.
The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station.
Our room was huge! Even by American standards.
The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station.
Our room was huge! Even by American standards.
Melissa
Refreshing & enjoyable
The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind.
Jason
Quite place big room with twin bed and tatami
Hotel staffs are very helpful but restaurant choice less
Verified traveler
Great hotel for a large family
Hotel offers a shuttle to Karuizawa Ski resort which is convenient. No restaurants within walking distance though the shopping plaza across the ski resort has many restaurants. Free parking was a plus and large room was great.
HUNG
Environment , location and facilities
It is about 15 min. walking from the JR station. You may contact the Hotel for free transport from and to the Station. Environment is good and quiet, no shops or restaurant nearby.
MASASH
軽井沢駅まで徒歩圏内
ai
ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。
YUJI
親切な対応に大満足。
価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。
軽井沢に旅行の際にはまたコチラに宿泊したいと思います。
下手な高級ホテルより絶対良いです。
オススメです。
軽井沢に旅行の際にはまたコチラに宿泊したいと思います。
下手な高級ホテルより絶対良いです。
オススメです。
satoshi
静かで広く快適
部屋は大変広く清潔でした。静かな環境で快適。
yoko
階段しかないので足の悪い方は無理ですね、
YASUHIRO
深夜に食べるものがない
軽井沢は夜遅くなるとコンビニもなく、レストランの閉店も早いため、近隣では軽食もとれない。ルームサービスや土産店や自販機で食事を購入できるようにするなど配慮が欲しい。
Verified traveler
旧軽中心にロケーション
軽井沢駅、旧軽に、車で移動が楽。
Verified traveler
溫柔，體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外，隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結，非常好的飯店體驗，我們一定再來。
Verified traveler
場所も良くコスパにはリーズナブルで満足しています。ルームサービスでも融通きかせてくださり有り難かったです。
エントランスまでが階段でしたが、荷物が重かったため、少し大変でした。帰りはスタッフが持って下さいました。
エントランスまでが階段でしたが、荷物が重かったため、少し大変でした。帰りはスタッフが持って下さいました。
junko
Wi-Fiの電波が悪くて残念でした
FUMIO
こじんまりした静かなホテルです。特にスタッフの自然体の親切が心地よかったです。
Verified traveler
マロウドホテル軽井沢の感想
清潔なホテルでしたが年数の古さとベッドの狭さを感じました。
kazuyuki
ホテルの環境は清潔で清閑で狭隘感もなく、心地良くのんびりと2泊3日を過ごせました。レストランで固苦しいデイナーでなく一品料理がいただければと思いました。
Verified traveler
friendly staff, nice and large room, I mean really large. Maybe we missed a balcony.
Verified traveler
Amazing stay
The service and breakfast were great! The room is very comfortable too
Verified traveler
暖房の温度が調節できると嬉しいです。
それから、部屋の乾燥が気になりました。
それから、部屋の乾燥が気になりました。
Ling Chi
The room is big and the staffs are helpful even they don’t speak English, they will use google translate to communicate with us.
Michael
間酒店好舊, 雖然我知好凍, 但房入面內置暖氣, 令人好焗好辛苦, 最慘入面連風線又冇, 冷氣又冇, 職員連基本英文都講唔到, 正面有條長樓梯仲要冇lift...再講, 話就話近滑雪場及輕井澤站(其實我覺得都唔太近, 都要行成15分鍾）, 行都唔係問題啦, 間野附近連便利店, 仲要行入酒店果段路連街燈都好少, 好恐怖, 強烈唔建議大家黎.
WEN HUI
不論日式或西式早餐都非常豐盛 從餐廳的大片玻璃望出去就是滿園的楓紅 服務人員態度親切
是一趟愉快的旅遊住宿體驗
是一趟愉快的旅遊住宿體驗
Verified traveler
台風の影響で部屋が停電になり、サブ電源に切り替えてもらった。
cathy
ショッピングモールに近くてよい。
Verified traveler
エレガントなサービス
・館内は静かで落ち着いた雰囲気、エレガントという言葉がぴったり。
・アメニティーグッズの歯ブラシの柄は色を変え取り違いを防ぐ工夫や、チェックイン時の 対応、その後客室に入ると電気ポットのお湯がたっぷり沸いていて直ぐに一腹できる 等、細やかな気配りが 心地よい。軽井沢駅への送迎もある。
・客室はとても広く、清潔で快適。
・朝食のオムレツも美味! トーストのパンも焼き立てをサービスしてくれる。お代わりOK。
・アメニティーグッズの歯ブラシの柄は色を変え取り違いを防ぐ工夫や、チェックイン時の 対応、その後客室に入ると電気ポットのお湯がたっぷり沸いていて直ぐに一腹できる 等、細やかな気配りが 心地よい。軽井沢駅への送迎もある。
・客室はとても広く、清潔で快適。
・朝食のオムレツも美味! トーストのパンも焼き立てをサービスしてくれる。お代わりOK。
Tomoki
駅チカ
よかった
Patrick
The staff is nice.
Shuttle bus to Ski center and JR station.
Nice breakfast.
Shuttle bus to Ski center and JR station.
Nice breakfast.
Joanna
Very Good hotel
I have no time to walk around the hotel but the hotel room is spacious, clean and comfortable. The only setback is that there is no elevator in the hotel but the staff helps to carry the luggage. There is a shuttle which on your request at any time (not sure until what time at night) give you a ride to the train station. 20 mins walk to the Old Street.
Verified traveler
寧靜 接駁方便
飯店離車站走路約10分鐘, 但有友善的接駁服務至晚間6點, 可接送至車站及滑雪場, 房間空間極大有提供加床的三人房, 服務人員親切, 早餐精緻
Shien Chin
響往寧靜及寬敞空間的選擇
飯店有些老舊，但1)房間寬敞，清潔乾淨，2)接待會客在一，二樓間，沒有電梯，提重行李需費些力氣，3)接待人員態度親切，4)地點距火車站北口徒步約20分鐘，0500點天黑後，路燈稀疏，或無路燈，需同伴而行較安全，5)附近步行10分中內無餐廳，因此早晚餐安排要規劃
NORIKO
スタッフの対応がよかったです
最初に1人で利用してよかったので2日後に家族を連れて泊まりました
朝食の会場の方が覚えていてくれてビックリしました
夕方到着した時も駐車場まで荷物は大丈夫ですか？と来てくださりよかったです
暖炉とコーヒー飲み放題が良いです
朝食の会場の方が覚えていてくれてビックリしました
夕方到着した時も駐車場まで荷物は大丈夫ですか？と来てくださりよかったです
暖炉とコーヒー飲み放題が良いです
ひろさん
虫がいました。
チェックインしてすぐテーブルの上に虫を発見。すぐ退治しましたが、チェックアウトまでに計3匹ほど退治しました。それ以外は完璧なホテルなのに、印象が悪くなってしまい残念です。
Verified traveler
由停車場到酒店大堂，再到房間，全沒有電梯可利用。
小韋
飯店很乾淨，服務人員很親切，有提供免費的接駁車（飯店<->車站or滑雪場），但要留意此項服務的時間。
TERUO
静かで落ち着く大人のホテル
静かで落ち着く大人のホテル。新・旧・南軽井沢へのアクセス良好。部屋は広く、バスタブも長くくつろげる。スタッフの皆さんの対応も極めて良い。再訪したいホテル。
【Hotels.com 担当者様へ】貴社の「このホテルへのアクセス地図」が間違っています。また、記載内容もごく一部。訂正をお願いします。
【Hotels.com 担当者様へ】貴社の「このホテルへのアクセス地図」が間違っています。また、記載内容もごく一部。訂正をお願いします。
Verified traveler
great hotel for family tour to relax
great hotel for family tour to relax
Verified traveler
Quite Good!
The night staff cannot speak English fluently. It is hard to communicate if encountering issues. Overall is good, have pick up service from JR station. The breakfast is wonderful as well.
wenshiu
很棒的飯店
離車站有點遠，冬天下雪進出比較不方便。
Kwok Leung
So good
Big room, but no master bed.
Verified traveler
静かで快適なお部屋でした。
部屋は和洋室で広くて快適でしたが、WiFiが入りにくかったので聞きに行った子供に対する
フロントの方の対応が怖かったのが残念でした。
フロントの方の対応が怖かったのが残念でした。
Verified traveler
真的真的 很不錯
接駁車歲叫隨走
接駁車歲叫隨走
Verified traveler
まるで別荘のようでした
10/9に和洋室に一泊しました。39平米の広さに十分満足できました。部屋に用意してあるロンネフェルトの紅茶もおいしかったです。周りはいかにも軽井沢という木立の中、とても静かでまるで別荘に滞在しているかのようでした。朝食も種類が多く、卵料理、から揚げ、お漬物、リンゴジュースがおいしかったです。夜道が真っ暗で少し怖かったので、ホテル内で食べれば良かったと思いました。駅まで送迎バスがあり、とても便利でした。
maiko
駅からも、旧軽井沢銀座にも近い
広さがあり和洋室の素敵なお部屋。しかし隣とドアで仕切られているタイプなので壁が薄いのが難点。家族や仲間同士なら良いのだけど。他のお部屋に即対応してくださいました。全室喫煙可能らしくニオイが気になるがフロントに言えばスプレーはすぐに用意してくれるから良かったです。ディナーも美味しくゆっくり過ごせました。
Verified traveler
靴が美しく磨かれていたり、着崩れていなかったり、従業員（特にレストラン）の着装が清潔で、誇りをもって仕事をされていると感じ取れ、上品な時間を過ごせました。
Verified traveler
服務質素好
整體服務非常好，只是位置較遠，但酒店可以安排專車接送，令人滿意!
Verified traveler
nice,quiet,clean,big hotels
We(2 adults,2 children) stayed in a western-Japanese style. The space is good for children. The hair dryer is not fixed on wall and easy to use for women. It needs 700yen taxi fee from station to hotel and 880yen(including calling service) from hotel to taxi. No cheap food except vandor machine drinks can be reached, you can buy snacks and food from Matsuya, a super market(2km away). You can't walk to the station or near by spots, it is dangerous in the winter, A free shuttle bus(09:00~18:00) or taxi is needed.
Location & surroundings
Hotel Marroad Karuizawa
Karuizawa-machi,Kitasaku-gun, 1178, Nagano, Japan
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Hotel Marroad Karuizawa
20 hotel photos
