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Le Grand Kyu Karuizawa Hotel

Nagano · Japan

469-4 Karuizawa, Karuizawa-machi, NaganoView location

9.2/10Excellent489 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.2/109.2
Location8.0/108.0
Neighborhood8.4/108.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Le Grand Kyu Karuizawa Hotel

This upscale hotel, Le Grand Kyu Karuizawa, offers a delightful stay in Karuizawa's Kyukaruizawa district. Enjoy amenities such as bicycle rentals, a terrace with scenic views, and complimentary Wi-Fi. The hotel features a restaurant, Arpeggio, with a bar/lounge, as well as a coffee shop/cafe.

A buffet breakfast is available daily (fee applies). The 43 guestrooms offer refrigerators, minibars, and private bathrooms with deep soaking bathtubs and rainfall showerheads. Additional conveniences include safes, desks, and daily housekeeping. A 24-hour front desk, luggage storage, and safe deposit box are also available. Free self-parking is provided onsite.

You'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort.

Read more about this hotelShow less

With a stay at Le Grand Kyu Karuizawa in Karuizawa (Kyukaruizawa), you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. This hotel is 0.2 mi (0.3 km) from Karuizawa New Art Museum and 0.3 mi (0.5 km) from Old Karuizawa Ginza Street.

Make yourself at home in one of the 43 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available Unicode Support false LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Guests with Half Board plans must book meals in advance. Guests with dietary restrictions or food allergies should contact this hotel in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property's hot spring and open-air baths use reheated purified water.
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 4400 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Karuizawa New Art Museum 0.3 km / 0.2 mi
Old Karuizawa Ginza Street 0.5 km / 0.3 mi
Karuizawa Flower Museum 0.7 km / 0.4 mi
St. Paul's Catholic Church Karuizawa 0.8 km / 0.5 mi
Muro Saisei Memorial Hall 1 km / 0.6 mi
Karuizawa Ohga Hall 1.1 km / 0.7 mi
Karuizawa Station Building Memorial 1.1 km / 0.7 mi
Kumoba Pond 1.1 km / 0.7 mi
Karuizawa Shaw Memorial Church 1.2 km / 0.8 mi
Kozensui 1.3 km / 0.8 mi
Alexander Shaw Memorial Hall 1.3 km / 0.8 mi
Karuizawa Prince Shopping Plaza 1.4 km / 0.9 mi
Karuizawa Prince Hotel Ski Resort 2 km / 1.3 mi
Seizan Golf Course 2.1 km / 1.3 mi
Usui Pass 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Bicycle hire service
  • Fireplace
  • Hotel safeExtra charge
  • Lift access
Show 13 more facilities & services
  • Terrace
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIER QUEEN BEDDOUBLE • PREMIER QUEEN BEDDBL.PE-QN

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIER NON SMOKINGTWIN • PREMIER NON SMOKINGTWN.PE-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIER NON SMOKINGQUADRUPLE • PREMIER NON SMOKINGQUA.PE-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    QUADRUPLE PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE NON SMOKINGTWIN • EXECUTIVE NON SMOKINGTWN.EJ-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM NON SMOKINGQUADRUPLE • PREMIUM NON SMOKINGQUA.PI-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    QUADRUPLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR NON SMOKINGQUADRUPLE • SUPERIOR NON SMOKINGQUA.SU-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    QUADRUPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKINGDBL.EJ-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER NON SMOKINGDOUBLE • PREMIER NON SMOKINGDBL.PE-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM NON SMOKINGTWIN • PREMIUM NON SMOKINGTWN.PI-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE NON SMOKINGQUADRUPLE • EXECUTIVE NON SMOKINGQUA.EJ-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    QUADRUPLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM NON SMOKINGDOUBLE • PREMIUM NON SMOKINGDBL.PI-NM

    Photos are not available for this room type.

    Le Grand Kyu Karuizawa Hotel

    DOUBLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Le Grand Kyu Karuizawa Hotel

9.2
Excellent
489 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.2 /10
Location
8.0 /10
Neighborhood
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
18 Mar 2026
kwok
Parking was very convenient , staff was friendly and helpful , room was clean , food was tasty
Partner
10/10
Exceptional
12 Nov 2025
Fumiko
Everything was perfection!!
Leisure Family
8/10
Excellent
06 Nov 2025
Joanna
It was a good stopping place for the outlet shopping. Good location with lots of local eateries.
Leisure Friends
10/10
Exceptional
03 Jun 2025
Jonathan
It is a really excellent hotel with wonderful staff.
The room was very good.
Leisure Friends
8/10
Excellent
29 May 2025
Marisa
Nice size room. Indoor and outdoor baths were very enjoyable. I usually had the place to myself. The buffet breakfast had a nice selection of food. We didn’t have dinner at the hotel, but it was okay because there are a few restaurants within a 5 minute walking from the hotel that have very good food. We ate at Kawakami A for dinner - very good. They are a soba restaurant and have a big selection of dishes, in addition to the soba.
Leisure Partner
10/10
Exceptional
21 May 2025
Suzanne

Excellent value for luxurious stay!

Beautiful large rooms and luxurious bathroom. Hotel and restaurant staff were friendly and always willing to help. Onsen was great too and had it to myself the 2 times I went. Lobby and common areas were a little worn and dated but clean. Fantastic value for what I paid considering surrounding hotels were 2-3 times more and maybe not as nice. Definitely recommend.
Self
10/10
Exceptional
26 Jan 2025
Michele
The staff were very attentive in the quiet period of January. Not many people in the hotel. Room is spacious for a family of 4 (including 1 teenager and one adult children).
Leisure Family
8/10
Excellent
03 Jan 2025
Lyle
Very nice, but you will need a car or taxi to get around.
Leisure Family
10/10
Exceptional
09 Nov 2024
David
Beautiful hotel with a professional staff, ready to help. Great breakfast buffet, with plenty of options.
Leisure Partner
10/10
Exceptional
16 Jun 2024
Gigi
This hotel is classy and elegant. Our stay was excellent and our French dinner was marvelous. I would highly recommend this hotel
Leisure Family
8/10
Excellent
23 Apr 2024
Heng
I have stayed in this hotel for the last three times on a yearly basis.Very nice and satisfied.But on this trip,
I am disappointed as I have booked a Premier twin room (43 sq m) but was given a room of 39 (sqm).
However, I believe that it would be better if I had check in on weekdays instead of Saturday.
Stay from Saturday and checked out on Wednesday.
Business_and_leisure Partner
8/10
Excellent
31 Jan 2024
Barney
Slightly pricey but is a very nice hotel. The buffet breakfast could be better.
Leisure Family_with_children
8/10
Excellent
08 Dec 2020
Jade

Super comfortable bed

Really nice room and great bathroom. Wasn’t expecting to see cleaning towels used by housekeeping left lying around in the bathroom sink considering the nightly rate and parking was really limited. Bed comfortable and generally a good night’s stay
Partner
10/10
Exceptional
23 Dec 2019
Verified traveler
The room quiet Big and comfortable, feel good services and nice environment. I will be back if visit Tokyu next time.
Leisure Family
8/10
Excellent
08 Dec 2019
Verified traveler
Room was spacious. Rooftop hot spring was really good, they prepare everything for you, that’s very nice. The only thing that need some improvement is their front receptions’ knowledge about local transportation. We were given the wrong information and made us walk extra 15 to 20 mins to a further bus station when there is one just 3 mins away from hotel.
Partner
10/10
Exceptional
11 Nov 2019
Eleanor

Modern comfortable hotel, superb service!

Spacious clean and very new room. Big comfortable beds, the toilet was modern and luxurious.

What left the deepest impression on us was the very warm service by the hotel staff. The receptionist went out of his way to help us make dinner arrangements, and even offered to help us pre order our dinner as he found out the restaurant we wanted to go to only spoke Japanese and we did not. Very touched by the kindness and care!
Partner
10/10
Exceptional
01 Nov 2019
SY
Very nice setting, huge bathroom, bed and room! Staff is very helpful too, Everything is perfect!
Leisure Partner
10/10
Exceptional
10 Apr 2019
Verified traveler
Everything / location / onsen / room / service all very good.
Leisure Family
8/10
Excellent
02 Feb 2019
Verified traveler

Nice hotel

Very good hot spring
Family
10/10
Exceptional
11 Jan 2019
Verified traveler
Excellent restaurant for western dinner
Romantic hotel great for couples
10/10
Exceptional
01 Jan 2019
Verified traveler
Very classy hotel with great atmosphere. Definitely going back again.
Partner
6/10
Pleasant
24 Aug 2018
Verified traveler
The facilities and services were good but too expensive.
6/10
Pleasant
03 Aug 2018
fem
This hotel is so strange. The lobby and entrance area feel like a senior living community. Fake flowers and strange decor. The rooms on the other hand are spacious and contemporary and the Onsen is divine. And the staff would make great guest stars in a Twilight Zone episode. I can’t say we had a bad experience but I did run through the lobby with my eyes shut to get to our room.
8/10
Excellent
28 Nov 2017
Verified traveler

Very nice stay

Hotel is clean, comfort, big room. Hot Spring is very good, perfect for our trip
Family
10/10
Exceptional
01 Jul 2017
Verified traveler

It's a beautiful hotel.

The only drawback is the hotel is slightly far away from Karuizawa Station. It's a good 12-15 minutes walk. Otherwise, the room is spot clean. The staff is exceptionally friendly. Breakfast is highly recommended.
10/10
Exceptional
28 Mar 2017
susan

Lovely hotel in town - Karuizawa

Was pleasantly surprised at the quality of the hotel facilities. Pictures online didn't do it justice. Staff were accommodating and the room was so nice. The hotel restaurant had a slow pace but the food was excellent and waitstaff made sure to go the extra mile.
10/10
Exceptional
26 Feb 2017
Verified traveler
Spacious room and fabulous bathroom. Super clean and very thoughtfully designed room amenities. Everything is very easy and comfortable to use. High recommended regardless of the off location.
10/10
Exceptional
04 Feb 2017
Verified traveler

Very comfortable hotel

Hotspring in a cold day, with snow around
Comfortable bed
Good breakfast
10/10
Exceptional
29 Jan 2017
Verified traveler

Excellent!

A very nice hotel with spacious room, open-air roof top onsen, and free parking.
Family
10/10
Exceptional
25 Jan 2017
Carter

One of the best hotel that I have ever stayed

I am very satisfied in all aspects of the hotel, including service, room, breakfast, hotspring, parking, location, etc.
10/10
Exceptional
25 Jan 2017
To

Awesome hotel

Polite staff, clean and tidy environment ;
Good service!
Amazing outlook and facility!
Enjoy the spa very much! Okay
Partner
8/10
Excellent
09 Jan 2017
Alfonso

Modern hotel in a quaint town

Staff was friendly and accomodating. Room was very spacious. Beds were comfortable. Bathroom and bathtub was very clean and spacious. Neihborhood was quiet and conveniently near restaurants and shops.
Family
10/10
Exceptional
13 Sep 2016
MR

Well designed and built.

Nice and cozy. Much better than my expectation. Open air hot springs on the roof top is amazingly comfortable. Room design and finish along with furnitures inclusive of bed are all well prepared.
10/10
Exceptional
12 Jul 2026
SOOJUNG
앤틱하면서도 현대식 시설이 좋습니다.
좋은 위치
맛있는 아침식사
쾌적한 대욕장
모든게 완벽하네요
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
mayumi
2度目の 宿泊でした。 傘を何度も借りたり、駅まで送り迎えしていただき有難うございました。
 部屋内の化粧用の鏡がなく、老眼鏡をかけての化粧は少々不便でした。
 小さい拡大鏡があれば、ありがたいです。
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Yuya
スタッフの方々も全員丁寧な対応をしてくださり、設備も綺麗でとても良かったです。
料理も美味しかったのでまた行きたいなと思いました。
Partner
10/10
Exceptional
15 Jun 2026
Seitaro
全てよかったです
さすがでした
Family
10/10
Exceptional
31 May 2026
takamichi
スタッフも皆さん丁寧で穏やかな対応をしていただき、気持ちよく滞在することができました。次回もまた、泊まりたくなりました。
Family
10/10
Exceptional
24 May 2026
tatsuya
とても綺麗で快適に過ごせました。
また宿泊させていただきたいと思います
Family_with_children
6/10
Pleasant
09 May 2026
Harumi
ひとつ気になったのは、部屋に入った瞬間、水道管の臭いが気になりました。建物の経過にもよると思いますので、アロマを炊くなどして対策を練ってはどうかなと思いました。あと、チェックインの際にいろいろとご説明をいただきましたが、すべて記憶してる訳ではないので、出来れば部屋に同じ内容を記述した資料を置いてて欲しいなと思いました。部屋をグレードアップしていただいたのは、とても嬉しかったです。大浴場も清潔でとても気持ちよかったです。
Partner
8/10
Excellent
05 May 2026
Tomoaki
部屋が広く、快適でした
大浴場も最高です
夕食の予約が出来なかったのが残念でした
10/10
Exceptional
05 May 2026
Tetsuya
落ち着いて静かで良い
10/10
Exceptional
26 Apr 2026
Shizuka
とても良い旅行でした!快適でスタッフさんも丁寧で大浴場やロビー、スパークリングワインなどもサービスも良く、お風呂のアメニティもこだわっていて、肌や髪の調子も良くなったので、本当にこちらを選んで良かったです!
観光地へのアクセスにも便利でした!おすすめです。
8/10
Excellent
07 Apr 2026
Yasuo
3回目です。管理の行き届いた部屋、親切なスタッフ、周囲へのアクセスの良さなど期待通りでした。
Partner
8/10
Excellent
06 Apr 2026
pui kit
Good
10/10
Exceptional
18 Mar 2026
Ssu kai
房間很大,還有浴缸可以泡澡
兩個行李箱打開綽綽有餘
距離舊輕井澤銀座商店街也很近
大浴場的有露天風呂
晚上邊泡澡邊抬頭看星空真的很享受
Partner
8/10
Excellent
18 Mar 2026
ERI
夜遅くに到着。あたり真っ暗でコンビニに夜ご飯かいに行くのに自転車貸してくれました。感謝しかない。
Self
8/10
Excellent
05 Feb 2026
YU TENG
客房乾淨、員工很熱心、地點很好
Leisure Family_with_children
8/10
Excellent
22 Jan 2026
shingo
朝食は良かったけど、レストランが寒すぎて、あまりリラックス出来なかった。椅子やらテーブル、カーペット、シャンデリアなどの内装はどれも好みのものでした。スタッフは全員感じ良かった。暖炉の前のテーブルで家内と食事をどこにするか相談していたら、暖炉の薪を足していた大阪出身の若い女性スタッフが親切に色々教えてくれたので、おすすめしてくれた店に行ったら正解だったので、感謝です。
Leisure Family
10/10
Exceptional
02 Jan 2026
Hiroyuki
スタッフが素晴らしい
バッフェ式の朝食はどれも美味
アメニティは少し貧弱
Leisure Family
10/10
Exceptional
31 Dec 2025
Kelvin
very clean
8/10
Excellent
21 Dec 2025
JAEIN
전체적으로 잘 정비된 객실과 시설상태 그리고 친절한 직원들까지 좋은 경험을 제공. 다만 아침 식사 장소에서 종업원을 찾기 힘들었고 브루잉 커피는 좋은 평가를 주가 어려움.
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
mari
初めて宿泊しましたが、立地も旧軽に近く便利が良かったですし、部屋も広々としててゆっくりできました。一番良かったのは食事で、フレンチのコースは内容も味も大満足でした。普段軽井沢では近隣のフレンチを食べに出てましたが、周りと比べても値段も手頃でお料理を食べにまた時期を替えて伺いたいと思いました。
Leisure Partner
10/10
Exceptional
04 Dec 2025
Takayuki
大変丁寧で、部屋や露天風呂も非常によかったです。
Friends_and_family Family
10/10
Exceptional
27 Nov 2025
Mika
素晴らしいホテルでした。静かで心地よく、気持ちのいいサービス。
夜遅くの到着になってしまいましたが、フロントの方は温かく迎えてくれました。感謝しています。
次に軽井沢に行く時にも、また泊まりたいと思いました。
10/10
Exceptional
26 Nov 2025
YUKI
部屋は清潔、且つ広く過ごしやすかったです。またお風呂が広く快適でした。また利用したいです。
10/10
Exceptional
23 Nov 2025
Jai Hwan
최고의 호텔중 하나
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Ursula
Wir hatten ein fantastisches Zimmer in dem man sich auch mehrere Tage absolut wohlfühlen kann. Trotz Lage zur Straße hin, haben wir absolut ruhig geschlafen. Top Lage in der Nähe des Bahnhofs, mit einer Bushaltestelle fast vor der Haustür, von wo man viele Sehenswürdigkeiten wie zum Beispiel den Onioshidashi Volcano Park, den Shiroito Wasserfall oder das historische Mikasa Hotel erreichen kann. Viele Restaurants und Einkaufsmöglichkeiten fußläufig erreichbar. Wer schon länger in Japan ist und Lust auf eine leckere Bratwurst hat: sowohl der Imbiss als auch das Restaurant Kitzbühl fanden wir sehr gut. Leckeres Hähnchen und eine sehr sympathische Betreiberfamilie im Wakadori Hähnchen-Restaurant und einen sehr guten Gin und gutes Barmenü in der Bar KatsuHaru (weiße Seite).
Frühstück japanisch und gut.
Zum Restaurant können wir nichts sagen, da wir keinen Platz bekamen. Es ist wohl ein Restaurant der gehobenen Klasse mit festem Menü und Vorab Reservierung. Wer also dort essen möchte sollte das berücksichtigen.
Klasse auch das Angebot von diversen kostenlosen Getränken in der Bar.
Sehr freundliches und zuvorkommendes Personal.
Leisure Partner
10/10
Exceptional
28 Oct 2025
Jan Piaw
Everything is good l!
Partner
10/10
Exceptional
21 Oct 2025
TOMOMI
駅からのアクセスもよく、駐車場も広かったです。お部屋も広く、軽井沢なのに大浴場がある点も満足でした。
Leisure Family
8/10
Excellent
20 Oct 2025
Junko
食事提供時、スープが大変熱く、口の中を火傷しました。下からすくうようにして食べて下さい。と言われてのこと。熱くなっているので気をつけて下さい。の一言がほしかったです。
その後、お詫びの言葉はありましたが、すぐに氷の提供などの配慮がなく、こちらからお願いをしました。残念です。
スタッフの方々の対応は決して悪くありませんが案内が足りないと思う場面は他にもありました。
Leisure Friends
10/10
Exceptional
03 Oct 2025
SHUJI
スタッフの方々の対応が素晴らしい、そして皆さん素敵な笑顔でとても安心して楽しく宿泊することができまし。
Leisure Family
10/10
Exceptional
25 Sep 2025
Yuki
部屋が過ごしやすく、温泉が良かった。朝ごはんも美味しかったです。
Leisure Family
8/10
Excellent
24 Sep 2025
REIKO
他の点は全く問題なし
部屋のライトのみ
深夜トイレのライトだけ付けようとするとベッドルームの明かりもついてしまう
色々何度行ってもトイレとバスルームのみ明かりをつける事が出来なかった
私のやり方が間違っていたのでしょうか
Leisure Friends
6/10
Pleasant
23 Sep 2025
Naoki
大浴場(露天風呂も有り)と旧軽井沢銀座へのアクセスが非常によい。第2駐車場が駐車区画を明示するなどの整備がされるとなお良い。
Leisure Family
10/10
Exceptional
25 Aug 2025
CHING TE

低調奢華服務毫不馬虎

位於輕井澤一級戰區,離舊銀座散策跟車站都不算太遠,不過剛好一南一北全部走一圈還是要花點時間。飯店附有停車場,不過位置不算多,我們停好車之後位置只剩一個,開車的人可能要稍微注意。飯店
雖然稍微有點歷史,但房間是這趟旅程中最大最奢華的,櫃台人員的英文不算太好,不過仍然盡力讓我們理解飯店的設施跟規定,房間有APPLE TV,可以直接連線;早餐是自助式,其中提供了四種不同的蜂蜜讓人印象深刻。
Friends_and_family Friends
6/10
Pleasant
21 Aug 2025
Yuko
朝ごはんが美味しい。朝食で久しぶりに和食が食べれて幸せでした。大浴場のお風呂が良かった。朝日の木洩れ陽にとても癒されました。またスタッフの方にも親切にして頂いて大変良かったです。機会があればまた再訪したいです。
10/10
Exceptional
17 Aug 2025
tomoyo
とてもきれいで、お風呂もよかったです。特別な日に利用したいと思います。
Leisure Family_with_children
10/10
Exceptional
17 Aug 2025
??
スタッフの対応も良くて非常に良かったです。
Leisure Family_with_children
10/10
Exceptional
16 Aug 2025
Makoto
部屋にゆとりがあり、良かったです。
Leisure Family_with_children
10/10
Exceptional
14 Aug 2025
Taeko
お料理は綺麗で美味しい。
ベッドは少し硬い。
Leisure Family_with_children
10/10
Exceptional
22 Jul 2025
Koichi
清掃が行き届いていて、とても気持ちよく過ごせました。スタッフの方の対応もとてもキビキビとしていて良かったです。
Leisure Partner
10/10
Exceptional
21 Jul 2025
Kazuhiro

軽井沢らしいリッチなホテル

駅から少し遠いが、施設も食事も非常によい。
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
TAKUMA
部屋が広くて綺麗でした。
Leisure Family
8/10
Excellent
13 Jun 2025
hiroyuki
良かったです
8/10
Excellent
21 Apr 2025
Verified traveler

Nice new room with good location.

Room is new and in good condition except bad smell(might be smoking smell that stuck into carpet).I have allergy to smoking smell.So I couldn't stop sneezing until I found out that they provide air purifier which I move to sleep beside it so I could sleep peacefully. Too bad there was no plug provided near my bedhead so I need to use plug in toilet so I had to open toilet door all night.
I like soft PJ they provided.Amenities such as cotton and comb are also in high quality.I chose this hotel because of free parking which is convenient and the distance of hotel to walking street is not far.The best coffee is just around the corner. Onsen is small size,clean but clorene smell is too strong.Outdoor onsen is not hot enough among 2 degree celcius weather.
Overall I like this hotel.
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
siukei
絕對值得再去一次
Leisure Partner
10/10
Exceptional
07 Apr 2025
Fang-Kai

Excellent hotel

Everything was good, minor complaints was the plugs not code to bed.
Partner
10/10
Exceptional
07 Apr 2025
asako
4/5-7にお世話になりました。
予約時から大変ご丁寧な連絡(2日目のディナー時のご相談)をいただき、当日はお部屋のアップグレードのご対応をしてくださりました。
お部屋も快適で、とても楽しい旅をサポートして下り感謝の念に堪えません。ありがとうございました!
Leisure Family_with_children
10/10
Exceptional
26 Mar 2025
SHIGEKO
寒い日でしたが、露天風呂もあり、ゆっくりできました
Leisure Family
10/10
Exceptional
02 Jan 2025
Chi Hang Ken

A spacious and comfy hotel not far from busy area

Clean and tidy as well as spacious room in this hotel. I particularly enjoyed the little number of customers here so we fully enjoy the serenity over our stay. One of the staff that I would like to complement was the English speaking waiter (I believe he should be a foreigner, not a Japanese) who provided exceptional service to us during our dining time. He proactively looked for a table for 4 for us during breakfast time when we could just find 2 tables splitting our family for seating. Also he explained everything during dinner time so well and was always proactively providing help. A big applause for his great service.
Friends_and_family Family
8/10
Excellent
31 Dec 2024
Verified traveler

泊まれるならいつでも泊まりたい。

暖炉を囲んでのウェルカムドリンク。素敵なお風呂におしゃれなルーム。ご飯も美味しく、駐車場も近くて便利。あえてのマイナス点(でもないが)としては、部屋にスーツケースを置く椅子(脚立?)がなかったこと(くらい)で、またぜひお邪魔したいです。
Friends_and_family Family
10/10
Exceptional
27 Nov 2024
mai
大満足でした!ご飯も美味しくてお部屋も綺麗で大浴場も客室の近くにありよかった!
Leisure Friends
10/10
Exceptional
13 Nov 2024
??
Caim,Comfortable,Clean,Near by Restrants&Shops
Leisure Family_with_children
10/10
Exceptional
11 Nov 2024
JP1
朝食が美味しかった。
スタッフが親切で、丁寧な対応してくれました。施設も綺麗で静か、部屋の間取りも最高でした。
Leisure Partner
10/10
Exceptional
25 Oct 2024
Arisa
お部屋も広く、清潔で、こてと居心地が良かったです。
また、バーラウンジのフリードリンクもエンジョイさせていただきました。
Leisure Family_with_children
8/10
Excellent
20 Oct 2024
Masahiro
お風呂が快適でした。
8/10
Excellent
06 Oct 2024
KYUNG DONG
가루이자와 관광하기에는 좋은 위치인것 같습니다.
Leisure Family
6/10
Pleasant
28 Sep 2024
YOSHIKO
朝食ビュッフェが美味しいですが冷房ガンガンすぎて鼻水が止まらず食事どころではありませんでした。
また、送迎なし、ホテル特有のアクティビティなども特になく特に目立つこともなく1泊6万は正直高すぎました。
3万だったら高評価です。
Leisure Family
10/10
Exceptional
21 Sep 2024
JUNKO
3回目の滞在でしたが。露天風呂もあり、下着だけもってお風呂にいけるのでとても楽です。
今年はダブルルームでひろかったですか、椅子がなくすわってかるく飲む場所がないのが不便でした。
あと冷蔵庫に冷凍室がないのが残念です
Partner
10/10
Exceptional
08 Sep 2024
Atsushi
誕生日に一泊利用させて頂きました。
部屋は大きく綺麗で、大浴場もありますが、部屋のお風呂がとても大きかったです。
接客もお高いホテルだけのことはあり、とてもしっかりしており、次もまた予約したくなりました。
Friends_and_family Family
10/10
Exceptional
06 Sep 2024
Setsuko
軽井沢で温泉に入れるとは❣️
10/10
Exceptional
21 Aug 2024
Syuya
ホテル自体がとても綺麗で、露天風呂もあり素晴らしかった。
Leisure Partner
6/10
Pleasant
14 Aug 2024
??
施設も綺麗で、街に近くとても便利でよかったです。ただ従業員の方が忙しくて大変そうでした。とても良い二日間ありがとうございました。
Leisure Partner
10/10
Exceptional
09 Aug 2024
Kenneth C L

Fantastic

I only have positive things to say about my stay with this hotel :-)
Friends_and_family Family
4/10
Poor
07 Aug 2024
kiyoshi
1. 照明スイッチの入り切りが とても分かりづらく改善を 要す。
2.夫婦で出向いたが、男物パジャマのサイズは良かったが、妻のはズボンはだいぶ短く上着は大きすぎ、ボタンが女性用の向きでなく男性用の向きで管理が出来てないと感じた。
3.夜中に二人とも痒くて目が覚めた。幸い皮膚疾患の薬を持って行っていたので助かった。何の虫か判断がつかないがパジャマか布団に居たと思う。
4.朝食時、片付けを行っている何人かの担当者は接客の指導を受けていないのかと感じる位挨拶や気配りが出来ないでいた。


8/10
Excellent
03 Aug 2024
eiko
スタッフはみな親切で丁寧でした。ワケーションで滞在したのでシステムとして改善できるところはありました。連泊の場合、シーツは毎日変えなくても環境のためにもいいですが、交換しないとベットメーキングを全くしないので部屋が整頓された感じがしません。ラウンジでの2時からのドリンクサービスはいいシステムだと思いました。6時になるとラウンジからスタッフがいなくなり注文できないものがあったのが残念dす。
Business_and_leisure
10/10
Exceptional
01 Aug 2024
Verified traveler

ロケーションが良い

立地は軽井沢のホテルの中でも良い方に入る。
静かで、旧軽井沢の街には徒歩圏内。夜は静かにゆったりと過ごせる。部屋のお風呂も良いが、大浴場も良かった。
Friends_and_family Family
10/10
Exceptional
31 Jul 2024
KYOJI
大変快適な滞在でしたが、ランドリーサービスの提供がなく、長期滞在には、やや不便でした。
Business Partner
10/10
Exceptional
16 Jul 2024
HITOYA
建物は古いが中はとてもきれい。夕・朝食をホテルレストランで食べましたがとても良かった。
Leisure Family

Location & surroundings

Le Grand Kyu Karuizawa Hotel
469-4 Karuizawa, Karuizawa-machi, Nagano, Karuizawa, Japan

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Le Grand Kyu Karuizawa Hotel

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