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Hotel Indigo Karuizawa

Nagano · Japan

18-39 Yashikizoe, Nagakura, KaruizawamachiView location

9.4/10Excellent493 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Indigo Karuizawa

The accomodation offers Wi-Fi internet connection in communal areas. As this hotel features 24-hour reception, guests are always welcome. Common areas are suitable for wheelchair-disabled people. Travellers arriving by car will appreciate parking available at Hotel Indigo Karuizawa.

Those seeking peace and tranquillity will find their best accommodation option at this hotel with plenty of health and wellness options. Some services may be subject to additional charges.

Read more about this hotelShow less

With a stay at Hotel Indigo Karuizawa by IHG in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort.

This luxury hotel is 4.2 mi (6.8 km) from Hoshino Onsen Hot Spring and 0.9 mi (1.5 km) from Karuizawa 72 West Golf Course. Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment.

Bathrooms feature shower/tub combinations with rainfall showerheads and bidets. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Due to maintenance of the women's public bath, only one public bath will be available March 1-17, 2027. The bath will operate on an alternating schedule for male and female guests during this period. Male guests have access on March 1, 3, 5, 7, 9, 11, 13, 15, and 17, 2027. Female guests have access on March 2, 4, 6, 8, 10, 12, 14, and 16, 2027. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
    • Hosted evening meal: JPY 7000

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Karuizawa 72 West Golf Course 1.8 km / 1.1 mi
Seizan Golf Course 1.9 km / 1.2 mi
Minamigaoka Art Museum 1.9 km / 1.2 mi
Karuizawa Prince Hotel Golf Course 1.9 km / 1.2 mi
Karuizawa Prince Shopping Plaza 2 km / 1.3 mi
Karuizawa 72 South Golf Course 2.1 km / 1.3 mi
Karuizawa Prince Hotel Ski Resort 2.5 km / 1.5 mi
Magoe Golf Course 2.7 km / 1.7 mi
Kouko Fukazawa Nonohana Flower Museum 3.1 km / 1.9 mi
Karuizawa Station Building Memorial 3.2 km / 2 mi
Hiroshi Senju Museum 3.2 km / 2 mi
Karuizawa Flower Museum 3.4 km / 2.1 mi
Karuizawa Taliesin 3.4 km / 2.1 mi
Karuizawa Indoor Tennis Court 3.4 km / 2.1 mi
Karuizawa Picture Book Museum 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
Show 17 more facilities & services
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • TerraceExtra charge
  • ConciergeExtra charge
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RUN OF HOUSETWIN • RUN OF HOUSETWN.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    TWIN RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GARDEN VIEW KING BEDVILLA • GARDEN VIEW KING BEDVIL.GV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    VILLA GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible WITH VIEWSDouble or Twin • Accessible WITH VIEWSDBT.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    Double or Twin Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA RIVER VIEWVILLA • RIVER VIEWVIL.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    VILLA RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA Accessible WITH VIEWSVILLA • Accessible WITH VIEWSVIL.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    VILLA Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE JAPANESE ROOM WITH VIEWSDOUBLE • JAPANESE ROOM WITH VIEWSDBL.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Indigo Karuizawa

    DOUBLE JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JE-WV

    Limited room details from hotel

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  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

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    Hotel Indigo Karuizawa

    TWIN KING SIZE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

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  • Double or Twin GARDEN VIEW KING BEDDouble or Twin • GARDEN VIEW KING BEDDBT.GV-KG

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    Double or Twin GARDEN VIEW KING BED

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV-KG

    Limited room details from hotel

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  • TWIN Accessible WITH VIEWSTWIN • Accessible WITH VIEWSTWN.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    TWIN Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-WV

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  • TWIN GARDEN VIEW CAPACITY 2TWIN • GARDEN VIEW CAPACITY 2TWN.C2-GV

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    TWIN GARDEN VIEW CAPACITY 2

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-GV

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  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    Double or Twin STANDARD

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

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  • Double or Twin RIVER VIEWDouble or Twin • RIVER VIEWDBT.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    Double or Twin RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV

    Limited room details from hotel

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  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

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  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

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  • TWIN RIVER VIEWTWIN • RIVER VIEWTWN.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Indigo Karuizawa

    TWIN RIVER VIEW

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    Room RUN OF HOUSE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

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  • Double or Twin GARDEN VIEWDouble or Twin • GARDEN VIEWDBT.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Indigo Karuizawa

    Double or Twin GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    DOUBLE NON SMOKING

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

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  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    DOUBLE KING BED NON SMOKING

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GARDEN VIEWVILLA • GARDEN VIEWVIL.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Indigo Karuizawa

    VILLA GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Indigo Karuizawa

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

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    Hotel Indigo Karuizawa

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Indigo Karuizawa

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Indigo Karuizawa

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

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    Hotel Indigo Karuizawa

    SUITE TWO BEDS

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

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  • SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

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    Hotel Indigo Karuizawa

    SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Indigo Karuizawa

    TWIN JAPANESE ROOM WITH VIEWS

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Indigo Karuizawa

9.4
Excellent
493 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Wei
Everything is good
10/10
Exceptional
09 Jun 2026
Alexander
Great hotel in a great location. Nice gym and nice onsen
Family_with_children
8/10
Excellent
02 Jun 2026
Danh
Whilst the property was beautiful, and the onsen was immaculately clean, I felt that the resort could have done a lot more to create a more welcoming environment with more varied dining and drinking options. There was one restaurant and there were no afternoon tea or beverages served in the otherwise lovely lobby space. It felt very bare and slightly unwelcoming. The staff, whilst some were friendly, were for the most part quite cold and did not go the extra mile to provide for a warm and hospitable stay!
Friends
10/10
Exceptional
18 May 2026
Richard
Fantastic stay and world class staff who go above and beyond. Loved the onsen, good gym and overall amenities. I travel a lot across APAC and Japan and this ranks as one of my favorite hotels.
Self
10/10
Exceptional
04 Apr 2026
Joana
Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though.
Friends_and_family Family
10/10
Exceptional
20 Mar 2026
Nicolas
.
10/10
Exceptional
28 Feb 2026
Ser Ee
We had an exceptional stay from the moment we were warmly welcomed at check-in until our seamless departure. The hospitality was impeccable, and the thoughtful welcome drinks were a lovely touch rarely experienced in Japan hotels.

The room was beautifully spacious, impeccably clean, and extremely comfortable. My son especially loved enjoying his own onsen experience in the bathtub, which made our stay even more memorable. The refillable water provided by the hotel was another thoughtful convenience that we truly appreciated.

The frequent shuttle service to Karuizawa train station added great ease to our travels and enhanced the overall experience. A truly wonderful stay that exceeded expectations — we look forward to returning again.
Family_with_children
10/10
Exceptional
24 Feb 2026
Alain
Very nice Hotel and friendly staff
8/10
Excellent
20 Feb 2026
Celia
Lovely architecture. Beautiful landscaping. Beautiful rooms. A little in the pricey side but it could be because it is in Karuizawa (compared to other resort towns).
Partner
10/10
Exceptional
10 Jan 2026
Ryan
Lovely hotel
Leisure Partner
10/10
Exceptional
07 Jan 2026
Wienczyslawa
Stunning architecture, perfect service and a lovely setting. Would stay again.
Leisure Self
10/10
Exceptional
30 Dec 2025
Louis
clean, warm and new.
Leisure Family
10/10
Exceptional
23 Dec 2025
KIM BENG
Beautiful property n staff fluent in english helps a lot.
Leisure Partner
10/10
Exceptional
15 Dec 2025
Alex
Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall.
Leisure Family
10/10
Exceptional
19 Nov 2025
Paul
Nice room, great service, amazing breakfast
Leisure Family_with_children
10/10
Exceptional
12 Nov 2025
Chanin
Very good
Leisure Friends
10/10
Exceptional
12 Nov 2025
Kun Tat
the room is tidy and clean, staff are friendly and helpful
Leisure Partner
10/10
Exceptional
20 Oct 2025
oi ching
we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips.
Friends_and_family Family
10/10
Exceptional
02 Oct 2025
Michelle
Beautiful property with an amazing, attentive staff. Breakfast buffet was excellent.
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
dorothy
Loved everything especially the element of design throughout the property.
10/10
Exceptional
19 Sep 2025
Kwok
Staff are polite and willing to help.
Leisure Partner
10/10
Exceptional
21 Jul 2025
Michael
Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again.
Leisure Partner
10/10
Exceptional
11 May 2025
eirini
It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner.
Leisure Self
8/10
Excellent
21 Apr 2025
Bee Imm
Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station.
Partner
10/10
Exceptional
22 Mar 2025
Sheranjit
Everything
10/10
Exceptional
01 Mar 2025
Lu
Very good hotel
Leisure Family
8/10
Excellent
19 Jan 2025
Senna Mei San

Nice and comfortable hotel.

It was a relaxing and comfortable stay. Hotel staff were all very helpful and friendly.
The hotel lobby has a welcoming and warm fireplace, it was perfect on a cold day. The room was very clean and spacious. If I have to be picky, then there was only a small sofa which very tightly fit two persons. There is a balcony where there are lawn chairs. It was too cold to sit outside.
The hotel has separated buildings so to go from your room to the restaurant or lobby or spa, you have to walk outside and it was cold when we went so that was not so nice. If the trip was not in winter, then it is perfect. The breakfast had pretty good selections. I also liked the shuttle service that takes you to the train station from the hotel.
Partner
10/10
Exceptional
13 Jan 2025
AZMAN
A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property.
Leisure Partner
10/10
Exceptional
03 Jan 2025
Ana
The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok.
I would definitely stay here again.
Leisure Family
10/10
Exceptional
08 Dec 2024
I-CHEN
Very good!
Leisure Partner
10/10
Exceptional
28 Nov 2024
Danilo
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Leisure Family
10/10
Exceptional
14 Nov 2024
Steve
The hotel has different atmosphere and vibe. We had pleasant stay and hopefully we could visit again next time when we visit Karuizawa
Leisure Partner
10/10
Exceptional
12 Nov 2024
David
Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀
Leisure Partner
10/10
Exceptional
05 Nov 2024
Suen Suk Kwan
Very comfortable, relax and enjoyable trip in Karuizawa
Leisure Family
10/10
Exceptional
21 Oct 2024
Jason
The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels.
Leisure Partner
10/10
Exceptional
14 Oct 2024
Christine
Amazing rooms and facilities
10/10
Exceptional
02 Oct 2024
Kwok
Overall good.
Leisure Partner
10/10
Exceptional
26 Sep 2024
thomas
Luxurious quiet spa destination with the largest most comfortable western-style rooms I’ve ever stayed at in Japan.
Leisure Partner
10/10
Exceptional
14 Sep 2024
Ariana
During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it.
Business_and_leisure Friends
10/10
Exceptional
14 Sep 2024
Jean
The hotel staff is great and provided very good service. The room is small and thought it might be in a little better condition and be a little more luxurious as the website seems to be a bit deceiving when booking. If you add breakfast to your rate, it’s really a good breakfast with options, but not a buffet, which was preferred for us, and the food is very good. Good service at the restaurant. Good amenities as far as free coffee/tea for the morning and nice social hour in the evening. Good location as it’s close to Shinjuku Station with subway access and train access. Good shopping just one stop away at Shinjuku Sanchome.
Leisure Partner
10/10
Exceptional
13 Sep 2024
Vincent
Fabulous
Leisure Partner
10/10
Exceptional
26 Aug 2024
Margery
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Leisure Friends
10/10
Exceptional
02 Jul 2024
Per Normann
We simply wanted to relax together on the room balcony and in the bar and restaurant.
For our requirement the hotel was perfect
Business_and_leisure Partner
10/10
Exceptional
01 Jul 2024
Denis
Good
Leisure
10/10
Exceptional
03 Jun 2024
Barry
Decent hotel, spacious room with nice garden view.
Leisure Partner
10/10
Exceptional
27 Feb 2024
Fong Ting
Clean & comfortable. Good experience.
Leisure Family
6/10
Pleasant
13 Jan 2024
Nick
Beautiful rooms and friendly hotel staff except for a few things….

The bidet nozzle was covered in black mold like it had never been cleaned. It might sound trivial but if you’re spending $500 a night, you expect it to be spotless.

Service at the on-site restaurant was unorganized and aloof. On the night we went, the restaurant wasn’t busy and had many tables open but we were given the table closest to the door on a below freezing night.

We had to flag a server down after 10 minutes once seated to get menus and take our drink order. They messed up a simple request of a burger with no cheese and the refire took almost 20 minutes at which point my dish was stone cold waiting for my wife’s to arrive.

The maître d asked how everything was and when we explained we still hadn’t received my wife’s dish, he got a little annoyed and just said “it’s coming.” Why ask if you aren’t even willing to check or expedite?
Leisure Partner
10/10
Exceptional
21 Nov 2023
Chun Yin Kevin
The property landscape is very pretty and the onsen is great. Slightly far from the city centre but shuttle is available. Taxi is also an alternative and the fare won't be too expensive.
Leisure Friends
10/10
Exceptional
16 Oct 2023
Norman
Stunning garden environment, natural and beautiful. The multilingual staff are unfailingly polite and friendly. A treat
Leisure Family
10/10
Exceptional
02 Oct 2023
JUAN
Stunning hotel. The room was new, clean and spacious. With balcony overlooking a forest and creek. The staff was nice and attentive. The shuttle to the train station convenient.
Leisure Partner
6/10
Pleasant
10 Aug 2023
Masayuki
Ok but not value for monies.
Leisure Family
10/10
Exceptional
26 Jun 2023
Manuel Jose

An ideal retreat in the Forest

The hotel looks pretty new, nice design, modern and relaxing, definitely a comfortable place to relax and enjoy the nature around Karuizawa, without being too far from the city, the staff was very friendly and the facilities pretty good, food at the Kangari restaurants pretty nice too.
Partner
10/10
Exceptional
10 Apr 2023
Cheng An
The hot spring is amazing. It washed away all the tiredness.
Leisure Family_with_children
8/10
Excellent
21 Mar 2023
Christian
Very clean comfortable
Leisure Partner
10/10
Exceptional
26 Jun 2022
Vitaly
Great property. Very modern with attentive staff.
Leisure Family
10/10
Exceptional
09 May 2022
Lilian
tranquil atmosphere
Leisure Family_with_children
8/10
Excellent
05 Aug 2026
良麻
食事はどれも美味しく大変満足出来ました。
レストランの方の対応は更に良くなる余地があるように感じました。
10/10
Exceptional
04 Aug 2026
Komma
朝食はIHGのメンバーなら一般客と違うフロアでのサービスでした
8/10
Excellent
27 Jul 2026
Shigefusa
We enjoyed our stay very much. Very clean property with very friendly service.
10/10
Exceptional
19 Jul 2026
Ming Hui
整体很好~很乾淨~讓人很放鬆的在房間休息~也很安靜~讚!
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Naomi
楽しめました。
Partner
10/10
Exceptional
01 Jul 2026
AKIMITSU
フルーツの種類が少なかったけど、スタッフの対応は素晴らしかった。絶えずゲストに目配りをしていて、私の例としては、ムースをテーブルの上に置いていたが、スプーンを取り忘れていたら、スタッフはそれに気づき、「スプーン必要ですよね」とスプーンを差し出した。この様な神対応は50年間で初めてだった。
Partner
8/10
Excellent
26 Jun 2026
yosuke
施設はとても綺麗で満足でしたが
夕飯のレストランは、スタッフも慣れていないようで料理も出て来るのも遅いしテンパっているようでした
その他はとても良かったです
Partner
10/10
Exceptional
21 Jun 2026
Huitzu
幾天前已經在犬山感受到很好的體驗。
這裡的環境充滿了輕鬆的渡假風。
良好的服務人員，豐盛新鮮的早餐，很棒又大的室內外的溫泉。
是我輕井澤的首選
Partner
10/10
Exceptional
01 Jun 2026
Ka Ho Michael
酒店員工和藹可親服務優良，酒店大堂設計獨特，設施齊全，房間雖小五臟俱全清潔到位。
Friends_and_family Family
10/10
Exceptional
16 May 2026
MAKI
最高の一言😊
Partner
10/10
Exceptional
10 May 2026
Pam
客房乾淨，工作人員都很親切，早餐選擇有一點少，可以更多元一些。
Partner
10/10
Exceptional
06 May 2026
Toru
レストランの朝食、ディナーとも美味しかったです
Family_with_children
8/10
Excellent
21 Mar 2026
KAORI
コーヒーメーカーの調子が悪く部屋でコーヒーが飲めなかった
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Satoko
ホテル、レストラン、客室は清潔感にあふれ、スタッフはみな親切で快適なステーを過ごすことができました。朝食、夕食も美味しくて非常に満足できました。
Family_with_children
10/10
Exceptional
16 Feb 2026
Jinyoung
너무 편하고 좋았어요. 다음에도 또 오고싶어요.
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
miki
スタッフの方々は皆さんとても親切に接してくださり安心感がありました
お部屋も素敵でキレイでした
お部屋にも大浴場にも真っ白で清潔感のあるバスタオルが用意されていて個人的にはとても嬉しかったです
Family
10/10
Exceptional
04 Feb 2026
Junwoo
훌륭한 시설
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
HOI YIN
一間非常漂亮的酒店，環境清靜又漂亮，員工服務好及有禮貌，房間非常寬敞及設備良好，一定要試下自助早餐，食物種類非常豐富美味～
Friends_and_family Family
8/10
Excellent
29 Jan 2026
MIN GOO
전반적으로 훌륭한 호텔입니다. 식음료의 다양한 선택이 좀 아쉽긴 합니다만 가루이자와의 한적함을 즐길수 있는
곳입니다. 특히 대욕장 시설이 매우 좋았습니다
8/10
Excellent
25 Jan 2026
Yuki
清潔な部屋、見晴らしの良さ、良い大浴場でした
Leisure Family
10/10
Exceptional
18 Jan 2026
YU-YIN
服務很好！飯店很漂亮也很棒
10/10
Exceptional
17 Jan 2026
MAYUMI
2回目の利用でしたが、すごく快適でした。
Leisure Friends
10/10
Exceptional
31 Dec 2025
Szu Chao
Friends my staffs, beautiful space design
8/10
Excellent
16 Dec 2025
Mikiya
最高でした
10/10
Exceptional
16 Dec 2025
Ieng Chi
在輕井澤INDIGO住了2晚, 感覺十分之好, 家人很滿意, 員工很有禮貌及親切, 房間大及環境舒適。入住那2天, 天氣很凍, 酒店內除暖氣外，Reception有火爐讓客人取暖, 下午安排免費朱古力熱飲, 晚上更有熱Whisky及朱古力, 非常貼心。
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
IIJIMA
独自のホテルの個性があってよかった。
ロビーの焚火が面白い
8/10
Excellent
04 Dec 2025
Mitsuharu
ホテル内は綺麗ですが、食事が高い😅
Family_with_children
10/10
Exceptional
24 Nov 2025
NAOMI
スタッフの方が親切でした。
朝食も⭕️
Leisure Friends
10/10
Exceptional
16 Nov 2025
shoichirow
客室が綺麗でした。
お風呂がもう少し使いやすかったらよかったです。
Leisure Family_with_children
10/10
Exceptional
20 Oct 2025
Yuk Ping
早餐100分
Partner
10/10
Exceptional
11 Oct 2025
Siu Kin

不防一試

房間舒服，早餐不錯，酒店環境清幽
Partner
2/10
Poor
10 Oct 2025
HIDEKAZU
全てに満足でした。
改善点としては、大浴場に時計があると、時間が分かって良いかと思いました。
Leisure Family_with_children
10/10
Exceptional
01 Oct 2025
CHIHARU
泉質が良く初めて長風呂したくなりました。
スタッフも対応が丁寧で気が利いており安心して過ごせました。目的地がここインディゴとしての、リピ確定です。
Leisure Family
10/10
Exceptional
26 Sep 2025
??
施設全体はとても綺麗で良いイメージです。
清掃も隅々までされて、気持ち良かった。
Riverviewでしたが、雑木が延び放題で川(?)と言う感じでした。せせらぎは、聞こえました。

浴室は、滑りやすく転びかけました。危なかったです。
Leisure Family
10/10
Exceptional
23 Sep 2025
Toshiaki
スタッフのホスピタリティも大満足、設備もきれいで非常に満足できる滞在でした。
唯一改善点を上げるとしたら、大浴場へ行く通路で一部屋根がない部分があり、雨が降ると傘が必要な場所がある点ですが、非常に些末なポイントだと思います。
Friends_and_family Family
10/10
Exceptional
17 Sep 2025
KAZUMI
スタッフの対応が良い。静か。料理がうまい。
Leisure Family
8/10
Excellent
10 Sep 2025
masaaki
夜中に急に部屋の明かりがついた
Leisure Partner
6/10
Pleasant
25 Aug 2025
Yuko
立地は、抜群（車）でした。チェックインが遅かったせいか、回りは静かでした。ウエルカムドリンクが抜群に美味しかったです。
ただ、部屋のWi-Fiが自動で使えず不便に感じました。あと、高齢者のせいかチェックインの説明が早過ぎて分かりづらいです。日本語の説明を多くして欲しいです。
Leisure Partner
8/10
Excellent
19 Aug 2025
yoshimi
お部屋がもう少し広いと、パーフェクト　
リピートしたいホテルです。
Leisure Partner
8/10
Excellent
13 Aug 2025
Masayuki
とても快適でした
Leisure Family
8/10
Excellent
26 Jul 2025
Mitsuo
ゆったりとして過ごしやすかったです。再度訪れてみたいです。
Leisure Partner
10/10
Exceptional
23 Jul 2025
Wei Hsiung
Good
Friends
10/10
Exceptional
15 Jul 2025
???
館内が素敵で食事も美味しいです。
部屋も木がメインで清潔感ありです
10/10
Exceptional
30 Jun 2025
Hing Lun

IHGホテルインディゴ軽井沢

酒店環境清幽，房間整潔乾淨，酒店設計有風格， 員工很有禮貌。 晚餐於酒店西餐廳，廚師餐點出品很有質素， 餐廳服務人員很貼心招待。 整體住宿感覺很好，非常推薦入住此酒店！😊
Partner

Location & surroundings

Hotel Indigo Karuizawa
18-39 Yashikizoe, Nagakura, Karuizawamachi, Nagano, Japan

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Hotel Indigo Karuizawa

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