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Le Grand Karuizawa Hotel&Resort

Nagano · Japan

864 4 Hocchi Kitasaku GunView location

9.0/10Excellent179 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood8.0/108.0
Amenities9.0/109.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Le Grand Karuizawa Hotel&Resort

With a stay at LE GRAND KARUIZAWA HOTEL&RESORT in Karuizawa, you'll be within a 10-minute drive of Karuizawa Prince Shopping Plaza and Myogi-Arafune-Sakukogen Quasi-National Park. This 4-star hotel is 10. 7 mi (17. 2 km) from Saku Ski Garden Parada and 15. 3 mi (24.

7 km) from Karuizawa Snow Park. Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless Internet access, wedding services, and a banquet hall. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.

This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite. At LE GRAND KARUIZAWA HOTEL&RESORT, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the poolside bar.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Read more about this hotelShow less

With a stay at Le Grand Karuizawa Hotel&Resort in Karuizawa, you'll be within a 10-minute drive of Karuizawa Prince Shopping Plaza and Hoshino Onsen Hot Spring. This hotel is 4.3 mi (6.9 km) from Karuizawa Prince Hotel Ski Resort and 0.3 mi (0.5 km) from Myogi-Arafune-Sakukogen Quasi-National Park.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Gym
Entertainment
Non-smoking
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 AM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Dinner is available by reservation only and can be requested up to 24 hours in advance of check-in. Meals are not included in the Breakfast or Half Board room rate for children ages 5 and younger included in the reservation. Fees are collected at the property. Guests with dietary restrictions or food allergies should contact this property in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Myogi-Arafune-Sakukogen Quasi-National Park 0.5 km / 0.3 mi
Karuizawa Lake Garden 1.6 km / 1 mi
Magoe Golf Course 2.9 km / 1.8 mi
Karuizawa 72 South Golf Course 3 km / 1.9 mi
Karuizawa 72 West Golf Course 3.3 km / 2.1 mi
Karuizawa 72 North Golf Course 3.9 km / 2.4 mi
Karuizawamachi Botanical Garden 4 km / 2.5 mi
Karuizawa Ice Park 4.1 km / 2.6 mi
Karuizawa Asama Golf Course 4.3 km / 2.6 mi
Karuizawa Kazakoshi Park Ice Arena 4.3 km / 2.7 mi
Karuizawa Erz Toy Museum 4.3 km / 2.7 mi
Karuizawa Picture Book Museum 4.4 km / 2.7 mi
Karuizawa Taliesin 4.5 km / 2.8 mi
Kouko Fukazawa Nonohana Flower Museum 4.9 km / 3 mi
Musee le Vent 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
Show 15 more facilities & services
  • GardenExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 2
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Meeting room: 3
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA PREMIUM WITH VIEWSVILLA • PREMIUM WITH VIEWSVIL.PI-WV

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR NON SMOKINGRoom • SUPERIOR NON SMOKINGROO.SU-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO QUEEN BEDSVILLA • TWO QUEEN BEDSVIL.2Q

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA MOUNTAIN VIEWVILLA • MOUNTAIN VIEWVIL.VN

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO QUEEN BEDS NON SMOKINGJUNIOR SUITE • TWO QUEEN BEDS NON SMOKINGJSU.2Q-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    JUNIOR SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE JAPANESE ROOM NON SMOKINGJUNIOR SUITE • JAPANESE ROOM NON SMOKINGJSU.JE-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    JUNIOR SUITE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 4Room • CAPACITY 4ROO.C4

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIER NON SMOKINGTWIN • PREMIER NON SMOKINGTWN.PE-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    TWIN PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM NON SMOKINGRoom • PREMIUM NON SMOKINGROO.PI-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO QUEEN BEDS PREMIUMVILLA • TWO QUEEN BEDS PREMIUMVIL.2Q-PI

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA TWO QUEEN BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO QUEEN BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2Q-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BASICSUITE • BASICSUI.Z1

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE JAPANESE ROOMJUNIOR SUITE • JAPANESE ROOMJSU.JE

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    JUNIOR SUITE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH DOUBLE BEDVILLA • WITH DOUBLE BEDVIL.DB

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE MOUNTAIN VIEWRoom • DELUXE MOUNTAIN VIEWROO.DX-VN

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER NON SMOKINGDouble or Twin • PREMIER NON SMOKINGDBT.PE-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Double or Twin PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER NON SMOKINGRoom • PREMIER NON SMOKINGROO.PE-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LUXURYVILLA • LUXURYVIL.LX

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDSVILLA • TWO BEDSVIL.2B

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    VILLA TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM NON SMOKINGQUADRUPLE • PREMIUM NON SMOKINGQUA.PI-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    QUADRUPLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    JUNIOR SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE MOUNTAIN VIEWDOUBLE • DELUXE MOUNTAIN VIEWDBL.DX-VN

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    DOUBLE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUM NON SMOKINGTRIPLE • PREMIUM NON SMOKINGTPL.PI-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    TRIPLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM NON SMOKINGTWIN • PREMIUM NON SMOKINGTWN.PI-NM

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    TWIN PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOMSUITE • JAPANESE ROOMSUI.JE

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    SUITE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Le Grand Karuizawa Hotel&Resort

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Le Grand Karuizawa Hotel&Resort

9.0
Excellent
179 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
8.0 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
28 Jan 2026
Jingjing
Everything nice
2/10
Poor
16 Aug 2025
Han
Found a nasty bug in the room. Impacted my children’s experience- the staff did not care or wanted to resolve the issue.
10/10
Exceptional
28 Jul 2025
Mikhail
The staff were outstanding. They were very attentive and focused on the guests, anticipating what wse needed.
Leisure Family
10/10
Exceptional
15 Mar 2025
Qudus
Great scenery!
Leisure Self
8/10
Excellent
10 May 2024
Mark
Grounds and the buildings in general are very beautiful. The furniture is off-putting. Might be trying to create a “Meiji-era” feeling but it’s comes off strange. The use of all the dark colors is not cheery. A more modern touch would improve the experience. Staff were great. Expedia should improve communication about this property though, as we did not make any dinner reservations in advance, it was a bit of an issue. Lucky for us, it wasn’t so busy. We liked both onsen spas and had the most wonderful facial/massage experience.
Leisure Partner
8/10
Excellent
18 Jan 2022
Gheorghe
Nice hotel 😊
Leisure Self
8/10
Excellent
23 Aug 2019
JB
When I had a breakfast at French Restaurant, there was dust on a table of a bay window.
Leisure Family_with_children
10/10
Exceptional
08 Jan 2019
Verified traveler
very beautiful view from top of hotel and very nce good hotel
Leisure Family
8/10
Excellent
24 Dec 2018
Y
Nice hotel to relax. Quiet and comfort.
10/10
Exceptional
24 Jul 2026
TIEMEI
軽井沢で素敵なホテルに出会いました🌿
ルグラン軽井沢ホテル&リゾートは、自然に囲まれた静かな空間で、温泉も景色も最高でした。
コンシェルジュが山の上まで案内してくださり、浅間山を眺めながらいただいたアフタヌーンティーは特別な時間でした☕️
急なお願いにも対応していただき、美味しいヴィーガン料理まで用意してくださり感謝です。
また軽井沢に来るときは、ぜひ泊まりたいホテルです。😊✨
10/10
Exceptional
30 Jun 2026
mayumi
素敵なホテルでした。
ただ、エントランスのトイレのオシュレットが、壊れていました。

部屋内の 洗面所に 化粧用鏡がなく、 老眼鏡をかけないと巧く化粧が出来ませんでした。

朝ごはんもおいしく ディナーも大変おいしく頂きました。
皆様のお心使い有難うございました。
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Minho
Beautiful hotel with kind staffs!
Friends_and_family Friends
6/10
Pleasant
08 Apr 2026
akiko
部屋は清潔でした。スタッフふの方とはあまり接触することがなかった。受付 会計はスムーズでした。上の施設がしまってていかなかった。曇りだったこともあり。天気良いと景色が綺麗だとスタッフの方が教えてくれた。ゆっくりできた。
Partner
10/10
Exceptional
02 Jan 2026
Kanta
朝食バイキングがとても美味しかったです。
Leisure Family
10/10
Exceptional
21 Oct 2025
Yoshichika
す
10/10
Exceptional
28 Aug 2025
HITOMI

おすすめ

快適かつ清潔そして食事が美味しい。
温泉もとても素晴らしい。
Business
10/10
Exceptional
17 Aug 2025
Marie
とてもゆっくりできてよかった!
また行きたい
Leisure Partner
10/10
Exceptional
31 Jul 2025
TAEKO
全てにおいてパーフェクトでした!
ありがとうございました!
Leisure Friends
10/10
Exceptional
25 Jun 2025
??
最高
8/10
Excellent
16 Jan 2025
Nishizaki
凄く素敵なつくりで、特に冬だったからか雪とのマッチングは最高。
レストランが少なく、周囲にも無いので、もう1〜2店舗あるとありがたい。
スタッフのサービスはとても丁寧でした。
Leisure Family_with_children
10/10
Exceptional
14 Jan 2025
Yuen yee w

Best hotel in Karuizawa

Best hotel in Karuizawa, best view and best location
Partner
10/10
Exceptional
31 Dec 2024
HARUMI
大満足です
10/10
Exceptional
20 Dec 2024
Kun Chu

太棒了

風景無敵 法式歐洲裝潢 法式餐點 一級棒
Friends_and_family Friends
10/10
Exceptional
08 Dec 2024
Yoshiyuki
また行きます。
10/10
Exceptional
22 Sep 2024
YOKO
素敵で、非常に満足の宿でした。
唯一、お部屋に行くまでにエレベーターがなく階段を使うしかない箇所が何ヵ所かあり、高齢の母には厳しかった。お部屋に注意書きがあれば助かったと思います。
Leisure Family
10/10
Exceptional
18 Sep 2024
??
部屋も広く清潔でとても満足でした。
6/10
Pleasant
10 Sep 2024
Verified traveler

景色は最高!!

2泊しました。それぞれ別サイトでの予約の為、宿泊前に電話にて連泊の旨とベッドにベビーガードをお願いしましたが連絡が行き届いてなく二度手間でした。また部屋のコーヒーメーカーの故障、ドアキーの不具合があったりと残念でした。温泉は良かったです。
Friends_and_family Family
8/10
Excellent
24 Aug 2024
Nanamr
総合的に良い方だと思います。
8/10
Excellent
22 Aug 2024
Verified traveler

自然の中でゆったりできるホテル

家族旅行として宿泊しました。部屋が広いし、館内が山の中にあるので、子供達も自然に触れ合ったりできてとてもよい環境でした。また部屋も広いので、ゆったりと過ごしやすかったです。
部屋のアメニティですが、子供宿泊記載していましたが、歯ブラシや、スリッパなど依頼しないと用意がなかったので、事前に用意があるとありがたいと思いました。
Friends_and_family Family
8/10
Excellent
20 Aug 2024
kazunari
価格の割にアメニティは全くダメでその辺の温泉の方が充実してました 
他は清潔感もあって非常に良いです建物も贅沢な作りをしてます
Leisure Family_with_children
10/10
Exceptional
15 Aug 2024
YOSHIHIRO
建物の造りや料理など、どれも素晴らしくまた行きたいと思えるホテルでした。大満足だったのですが、冷蔵庫が冷えにくかったのと、風呂場のロッカーのカギをリニューアルしていただけるとありがたいです。
Leisure Family
10/10
Exceptional
18 Jul 2024
Pei ling
大致上都非常好,非常高級、優雅的飯店。但是泡湯的部分比較弱一點(尤其室外的部分(非常多漂流物沒有清理)
Friends_and_family Family
10/10
Exceptional
12 Jul 2024
Satoshi
山をきりひらいたような場所にある中世の欧州の建物のようなホテルで貴族になったような感じでした。照明はどこも白熱灯で少し暗いかなとおもうこともありましたが落ち着いた雰囲気が大人にはぴったりです。
山の上テラスでの絶景を観ながらのシャンパンもフリーフローで最高!
軽井沢では珍しく天然温泉も堪能でき身体も癒されました。
レストランのフレンチは見た目もよく最高に美味しかったですが、時間制で料理が運ばれてくるのが早く急かされる感じなのと家族連れできている赤ちゃんの鳴き声が大人の雰囲気のホテルには違和感あり残念でした。
今回は梅雨ど真ん中で☔が降るなかでしたが天気の良い秋にもまた訪れたいです。
Leisure Partner
10/10
Exceptional
23 Jun 2024
Polly
職員有禮,環境清幽,溫泉不錯
Leisure Partner
10/10
Exceptional
10 Apr 2024
Hirotoshi
スタッフ対応が素晴らしい
Leisure Family
10/10
Exceptional
07 Jan 2024
Shu-Ting

太棒了!

住宿環境很好好大好舒服,泡湯環境也棒! 服務也非常好,晚餐早餐酒都好吃! 下次絕對還會再去。
Friends_and_family Family
10/10
Exceptional
26 Oct 2023
Brady PoTung

Lovely hotel for family and seniors

The hotel is about 15 minutes drive from Kazuizawa train station. If you don have your own transportation, taxi fare from train station to the hotel is close to 5000 yen one way. However, the resort is quite large and rooms are spacious. If you aim is just to relax and chill, this hotel is for you.
Friends_and_family Family
10/10
Exceptional
23 Oct 2023
Tatsunori
ホテル全体は綺麗だったのですが、居室のシャワーが目詰まりしていたり、水道周りの水垢が少し気になりました。
ただ、スタッフの方々の対応はとても丁寧で、またホテルの施設の景観は素晴らしく、教会や丘の上のテラスではゆっくり過ごすことができ、大変満足でした。

Leisure Partner
10/10
Exceptional
06 May 2023
Haruo
大変良かったです。
また行きたいです。
Leisure Family_with_children
10/10
Exceptional
03 May 2023
Verified traveler

最高

外観、内装、食事、サービス、どれをとっても最高の一流ホテルでした。
10/10
Exceptional
25 Dec 2022
リュウジ
前日に雪が降りました。
ホワイトクリスマスなのは良かったですが山間に位置しているため施設間の行き来は不便でした。
次回は春か夏に訪れます
Leisure Partner
10/10
Exceptional
03 Aug 2022
Kosei
大変良い旅行でした。ホテルはキレイでしたしスタッフの皆さんの接客も大変丁寧で、心地よく過ごすことができました。夕食、朝食ともに美味しく、毎日の食事がとても楽しみでした。敷地内には散策できるスポットも多く、軽井沢の過ごしやすい気候の中をゆっくり歩いて写真を撮ったりしながらのんびり過ごすことができました。良い夏休みになりました。また宿泊したいです。ありがとうございました。
Leisure Family_with_children
10/10
Exceptional
04 Nov 2021
Tomoyuki
とても良かったです。
Leisure Partner
10/10
Exceptional
01 Oct 2021
Verified traveler

素晴らしい

大変素晴らしい。広々としたホテルの部屋や敷地全体。山に挟まれた谷全体がホテルとなっていて遠くに浅間山を望む。フランス料理も90点である。
Friends_and_family Family
10/10
Exceptional
02 Aug 2021
Verified traveler
館内も庭も綺麗に整備されていて、景観が素晴らしかった。満室と聞いていたのに、さほど混み合わず、温泉もゆったりできた。結婚式以外の一般客が少ないからか、カフェなど、昼間お茶ができる場所がないのが残念だった。
Leisure Family
10/10
Exceptional
11 Jul 2021
Verified traveler
部屋も建物もきれいでとても過ごしやすかったです。徒歩10分ほど歩いたところでホタルも見ることが出来、満足です。
Leisure Partner
6/10
Pleasant
03 May 2021
Verified traveler
初めて宿泊したが、とても趣のある素敵なホテルで、非常に良かった。
客室も綺麗で、ゆったりと過ごすことができた。
鳥の囀りや、空の高さ、山野の寒さなど日常の生活では味わえない感覚を体感でき、疲れが癒やされた。

気になった点として以下、
ホテルのスタッフにお部屋まで案内されたのだが、和室だったこともあり、踏込みの空きスペースにベビーカーがなかなか入らず苦戦した。スタッフの方がドアを開けていてくれたのだが、正直そこに立たれるとドアが開きにくくてベビーカーが入らない、という感じだった。手伝うなり、ドアの外で待つなりもう少し気を利かせていただきたかった。
あまり子ども向きのホテルではなかったようで、スタッフの子どもへの接し方もそっけなく感じられたし、小さい子どものいる客は、朝食の際にレストランの陽の当たらない奥の方の席に座らされ残念な気持ちになった。
むしろ小さい子どものいる家族連れは、ブッフェに近い席の方が、子どもが長い導線を歩くことで起こるトラブルを回避できて安全だし、子どもに早く食事を食べさせることができ、早くレストランを出ることができるので効率が良いように感じる。
朝食ブッフェは、手袋を着用して料理をとっていったが、各料理に蓋などはなく、他の宿泊者との距離も近く、コロナ対策が充分ではないと感じた。


もう少し子どもが大きくなって、落ち着いたらまた宿泊したいと思う。
Leisure Family_with_children
4/10
Poor
22 Sep 2020
MajorTom
レストランの食事は最高に美味しかったです。都内のハイレベルのレストランと遜色ないと思います。ただ、ウェイター、ウェイトレスの教育もうちょっとなんとかならないでしょうか?

あと朝食。ブッフェスタイルなんですが、ビジネスホテルレベル。食器がなくなっても誰も補充しないし、味噌汁がなくなって、それを告げたら、目の前で鍋を取り出して冷めきった味噌汁をそこからさらってお椀に注がれた。うちの食堂でもこんなことしない。感染対策で手袋着用はいいが、捨てるところがない。ないからスタッフに申し出たら、素手で持っていった。医療従事者として手袋は汚物。あとで手の消毒はするのだろうけど、怪しいもの。

せっかく建物は素晴らしいのに、もったいない。運営している人の力量が計り知れます。3人で宿泊料理で20万円超えるのに、(ハイシーズンですから仕方がないですが)この体制はよろしくない。もったいないから、今後のことを心配して書かせて頂きました。熱海のセカイエクラスとは言わないけど、それだけのポテンシャルを持っているのだから、頑張ってください。自分は次は選びません。
Leisure Family
8/10
Excellent
02 Sep 2020
harumi

贅沢な時間✨

ゆったりとした時間が流れる落ち着いたホテルです。贅沢な時間をありがとうございました😊
Friends_and_family Friends
6/10
Pleasant
23 Mar 2020
RINA

建物は、素敵です。

二泊三日、幼児二人の子連れで利用しました。
ホテルはとても素敵な建物で、入ったときからウキウキしました。
敷地内は海外のようで、非日常を味わえます。
気になったのは、従業員の質。
ホテル負けしているように感じました。

・前日に電話で子供のアメニティを部屋に用意していただけるよう話したのですが、パジャマしか置かれてなく、スリッパは電話でお願いし、歯ブラシはちょうど持参していたものを使いました。
・朝食はこのご時世のためブッフェではなく、決めれたものを出されていく感じでした。コップが空いてもおかわりの声かけはない、パンのお皿が空いたので追加をお願いしたのですが全然こない、次の料理がくるタイミングが非常に遅い。
・同じく朝食で、一泊目は子供の卵料理のみ追加したのですが、二泊目もそうなる感じで話したもの4の全ての料理が追加されました。あれ?となりましたが面倒なのでそのままにしました。

総合的に子連れファミリーは不向きなのかな、と思います。
それにこの値段を払ってこのサービスですと、リピートはありません。
建物はとても素敵です。
Friends_and_family Family

Location & surroundings

Le Grand Karuizawa Hotel&Resort
864 4 Hocchi Kitasaku Gun, Karuizawa, Japan

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Le Grand Karuizawa Hotel&Resort

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