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Hotel Cypress Karuizawa

Nagano · Japan

287-1 Karuizawahigashi, 287-1View location

8.8/10Excellent352 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition8.6/108.6
Location9.0/109.0
Neighborhood8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Cypress Karuizawa

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Satisfy your appetite at one of the hotel's 4 restaurants.

Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:00 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 86 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.

Distances are displayed to the nearest 0. 1 mile and kilometer. Kumoba Pond - 0. 9 km / 0.

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With a stay at Hotel Cypress Karuizawa in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. This hotel is 3.1 mi (5 km) from Hoshino Onsen Hot Spring and 0.6 mi (0.9 km) from Kumoba Pond.

Make yourself at home in one of the 86 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 3500 to 3500 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Kumoba Pond 0.9 km / 0.6 mi
Karuizawa Prince Shopping Plaza 0.9 km / 0.6 mi
Karuizawa Flower Museum 1 km / 0.6 mi
Karuizawa Station Building Memorial 1 km / 0.6 mi
Karuizawa New Art Museum 1.1 km / 0.7 mi
Karuizawa Indoor Tennis Court 1.3 km / 0.8 mi
Seizan Golf Course 1.3 km / 0.8 mi
Karuizawa Ohga Hall 1.6 km / 1 mi
Karuizawa Prince Hotel Golf Course 1.6 km / 1 mi
Kozensui 1.6 km / 1 mi
Old Karuizawa Ginza Street 1.9 km / 1.2 mi
Hanare-yama Hiking Trail 2 km / 1.2 mi
Minamigaoka Art Museum 2 km / 1.2 mi
Karuizawa Prince Hotel Ski Resort 2.2 km / 1.4 mi
Karuizawa Museum of History and Folklore 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
Show 21 more facilities & services
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Massage
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE SEMIDOUBLE NON SMOKINGJUNIOR SUITE • SEMIDOUBLE NON SMOKINGJSU.SD-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    JUNIOR SUITE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    JUNIOR SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

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    Hotel Cypress Karuizawa

    DOUBLE KING SIZE BED

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

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  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

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    Hotel Cypress Karuizawa

    Room TWO BEDS

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

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  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

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    Hotel Cypress Karuizawa

    Room DELUXE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

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  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

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    Hotel Cypress Karuizawa

    TWIN NON SMOKING

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

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  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

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    Hotel Cypress Karuizawa

    TWIN WITH DOUBLE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

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  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Cypress Karuizawa

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Cypress Karuizawa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Cypress Karuizawa

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Cypress Karuizawa

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Cypress Karuizawa

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Cypress Karuizawa

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Cypress Karuizawa

8.8
Excellent
352 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
06 Feb 2020
CHING MAN
the staff at reception desk were helpful, and the dinner tasted great with very good service.
Friends_and_family Family
10/10
Exceptional
01 Jan 2020
SIN TING
Great!
Friends_and_family Family
10/10
Exceptional
21 Dec 2019
Campbell
Very authentic Japanese hotel with fine French dinner. Wine set is well chosen! Only issue is that shuttle bus is not as frequent as what I expected!
Partner
10/10
Exceptional
28 Jul 2019
Vinny

This hotel worths to stay.

Staff are very friendly and helpful.
Hot location is good.
Hotel is clean and comfort.
Dinner tasted good too.
Family
10/10
Exceptional
12 Jun 2019
Anna
Very good location beautiful hotel with great service. We are very pleased, we will come back next time. Thanks Orbitz!
Leisure Partner
6/10
Pleasant
14 Apr 2019
Verified traveler
There are too little choice of their breakfast. And the breakfast also not good enough.
8/10
Excellent
07 Apr 2019
Jeanne

Nice hotel but a bit far from the train station

The room and its amenities are really excellent. New and clean, and my room's window is facing the inner garden, making a very nice view. With a table inside the room, you can enjoy ur meal.
Nearby there is not much to see and eat. Only McDonald and a small supermarket. The way to go food court in the outlet is about 15 min by walk. Shuttle bus to the outlet is not frequent and the last one going back to the hotel is 1830. It's really too early. not friendly enough to the tourist.
Family
4/10
Poor
17 Feb 2019
NICOLAS
I booked a room for my 2 children (7 and 5) and me. When I arrived only two beds were ready and I was asked to pay additional fees to have a bed prepared for my 2nd child. This is absolutely unacceptable.
Leisure Family_with_children
10/10
Exceptional
07 Jan 2019
Nigel
Hotel’s great, with complimentary shuttle bus to the train station and ski resort. The room for 3 of us was huge by Japanese standards, and the breakfast had a pretty good spread.
Friends
10/10
Exceptional
04 Jan 2019
Verified traveler
The staff of the hotel is very helpful. The room is large and comfortable. Buffer breakfast is good with many food varieties. Onsen bath area is ok. Overall impression is very good. It is a value for money choice.
Family
8/10
Excellent
08 Nov 2018
Verified traveler
Free shuttle service to the train station. Value for money.
10/10
Exceptional
08 Nov 2018
Verified traveler
spacious room, delicious breakfast, free parking, friendly and responsive staff, location near to cafe and supermarket.
8/10
Excellent
07 Oct 2018
Adam
Location is great. Hotel’s onsen baths are the star amenity. Staff was very friendly. The rooms are large and comfortable but need updating.
Family
10/10
Exceptional
03 Oct 2018
Judy
In the mountains so cooler temperatures. Beautiful and sites to see. Hotel is older but nice. Restaurants on site and food is good.
Family
10/10
Exceptional
23 Sep 2018
Sung

Perfect hotel for the minimalist

I am pleasantly surprised with Hotel Cypress Karuizawa with its quality. Everything was perfect except a few things. The elevator in the lobby was located poorly and I had to use the steps to take the elevator. I was provided with only 2 towels a day and I had to bring them to the bath tub in the basement. There were only 4 hangers for 2 in the room. Otherwise the room was nice and spacious.
Partner
10/10
Exceptional
19 Jun 2018
Verified traveler
all good. There is a supermarket nearby. Shuttle bus to train station.
10/10
Exceptional
31 May 2018
MENGSHIH

Will be staying here next time!!

Very comfortable and nice service! The location is good where gets a big surpermarket very closed( walk in 2mins).
Family
8/10
Excellent
09 Apr 2018
A H

Good to stay

easy to walk to train station and outlet - within 15 mins. Close to supermarket, restaurants and cafes. Staff are very nice and helpful. 1 disappointment on the room cleaness - when we 1st went into the room, we found an opened children milk (in small box size) and a pack of children food from previous visitors in the refrigerator, there were some tiny pieces of biscuits on the floor, few sticky dried watermarks on the table and light dust over the glass shelves. Other than that overall it was an nice room to stay.
10/10
Exceptional
30 Mar 2018
Verified traveler
Nice, clean and big compare with those hotels in Tokyo!
Partner
10/10
Exceptional
28 Mar 2018
Verified traveler

Quiet getaway

Nice hotel located in a quiet area of Karuizawa. Easy 10 minute walk from train station
8/10
Excellent
04 Feb 2018
Verified traveler

Hong Kong-

Staff very nice, facility is good, but far away, difficult to find out the shuttle bus schedule and location.
Partner
4/10
Poor
28 Jan 2018
Dave

OK hotel but terrible service staff

The rooms here are good and it works for a family to stay at. The breakfast buffet is ok for kids and location of hotela nd the Onsen in it is good. Cleaning staff andf staff at gift shop and at breakfast are very friendly and good. On checkout and receptioin the staff are rude and arrognat idiots.We checked a day before for a late checkout and the guy said you can extend to 1200 maximum and then literally hung up. He seemed so grumpy and rude. The next day at 1105am a lady from reception rang us in the room and said you must leave right now oir pay another JPY 1000. My wife explained we had already agreed the day before a 1-hour extension. IN response she kept yelling and yelling again and again \" Dame\" Dame\" which means impossible in Japanese. I re-phoned and got the same male manager as the day before and he was aggressive too and said when do you leave. I said same as we agreed with yestewrday at 12 noon. He said ok, max 12 and hung up. On finally checking out the reception lady was rude to my wife in Japanese again and said we only had one room key as we left one in the light slot inside the door of our room as cleaners were entering. She kept saying to my wife rudely.\" you go get it its dame to leave it there\" IMy wife just left the reception and waited in the sofa and phoned me. I came out as had packed car (note no concierge here) and then explained the situation of room keys. The front desk staff is a very low class, stupid and terrible. Worst ever in Japan.

8/10
Excellent
22 Jan 2018
Chan

Relaxed trip

Dinner with unexpected musican show up, more romantic. Room is big especially bartable open kitchen. Close to have a big supermarket.
Partner
2/10
Poor
10 Jan 2018
Verified traveler

Hotel staff ruined the trip

This one member of staff was rude, impolite and not accommodating to me and my friends.
8/10
Excellent
04 Jan 2018
Apichaya

Too big room and very clean

I love there because it convenient and they prepare ski clothes shoes for ski
I love there
8/10
Excellent
21 Jul 2021
Verified traveler
生演奏を聴くことができました。
癒されました！
Leisure Family_with_children
10/10
Exceptional
17 Jul 2021
Verified traveler
従業員さんの対応がとても良かった
Business_and_leisure Partner
10/10
Exceptional
06 Jul 2021
Mayu
部屋は広さも十分で快適に過ごせました。
Friends_and_family Family
10/10
Exceptional
30 May 2021
Verified traveler
ありがとうございました😊
Business Self
8/10
Excellent
16 May 2021
Verified traveler

感染予防もしっかりしてありました。

このご時世に誰もいない中、ラウンジから響いてくるピアノの生演奏が心を癒してくれました。
演奏者に拍手です。
Friends_and_family Friends
8/10
Excellent
05 May 2021
Verified traveler
部屋が広く快適でした！
Friends_and_family Family
8/10
Excellent
21 Mar 2021
Verified traveler
広いお部屋でのんびり過ごせました。
Leisure Family_with_children
10/10
Exceptional
11 Jan 2021
Verified traveler
臨機応変の対応をして頂き、有り難かった。
Leisure Family_with_children
10/10
Exceptional
09 Jan 2021
Verified traveler
何度も利用していますが、立地、施設（部屋、大浴場、レストラン）、サービス、価格等、軽井沢ではピカイチだと思います。
引き続き何度も使わせていただきます。
Friends_and_family Family_with_children
8/10
Excellent
20 Oct 2020
Verified traveler
スタッフの対応がとても良かったです
Leisure Family
8/10
Excellent
02 Sep 2020
Verified traveler

また行きたいと思います！

お部屋が広くベランダもあり、窓を開けるとまわりの木々の香りがして快適に過ごせました。室内着がもう少し良くなると、最高だと思います。
とても居心地の良いホテルでした。また利用したいと思います。
Friends_and_family Family
6/10
Pleasant
28 Aug 2020
Verified traveler

コロナ対応

全てコロナ対応、2日滞在で部屋の掃除も何もない
館内は綺麗になっているが、大浴場のヒノキがぬるぬるで、滑った時ヒノキが爪に刺さった。
ベットのマットレスが硬過ぎて、最悪の寝心地だった。
Friends_and_family Family
6/10
Pleasant
16 Aug 2020
アブ
なぜエレベーターが一基しかない。また時間が長くて階段を使いました。
Leisure Family
8/10
Excellent
01 Aug 2020
Moriyuki

Good Middle Hotel

ホテル側のサービスが　行きすぎず　足らなすぎず　ほどよい感じでした。
Friends_and_family Family
8/10
Excellent
19 Jul 2020
NAOKO
緊急事態宣言が明けに予約をしたが、直前になってコロナの感染者が増えてきた中での東京都内からの旅行であったためキャンセルするか悩んでいたがホテルの方達も感染予防対策に努められていて行って良かったと思いました。
Friends_and_family Family
6/10
Pleasant
16 Jul 2020
KEI

残念なサービス

ホテルフロントスタッフの対応力があまり良く感じられません。
新人スタッフなのかわかりませんが
連泊にも関わらず名前も顔も覚えて頂くことが出来ず残念でした。
ホテル自体はとても綺麗で過ごしやすく感じましたが、サービスのレベルが評価ほど良いものではなかったのが残念です。
朝食を選ぶ際もホテルサイドの都合かわかりませんが、洋食和食の選択肢を勝手に選ばれた感があり個人的には和食がよかったのです。
またコロナの影響で様々なサービスが出来ない事は承知の上ですが、バーカウンターが使用出来るのか？伺った際にも、
申し訳なさを感じない説明の仕方と態度で
コロナの影響で運営出来ないのがあたかも当たり前ですけど何か？と言っているような説明の仕方でした。

食事に関しては可もなく不可もなくと言った印象です。

一流のホテルを目指すのであれば
もう少しホテルスタッフサイドの教育や
サービスの姿勢、おもてなしの精神を
磨いてほしいです。

おそらく、こちらのホテルはもう
使うことは無いと思います。

駅から近い利便性を選ぶお客さんが
多いのかわかりませんが
少し天狗になっているような気もします。
Partner
8/10
Excellent
14 Jul 2020
Verified traveler
1泊朝食付きの朝食がとても美味しかった。大満足でした
Friends_and_family Family
2/10
Poor
13 Jul 2020
Verified traveler
子供がいるのに階段ばかり。何をするのも同線が悪い
8/10
Excellent
14 Jun 2020
Verified traveler
コロナの関係で行って行っていなかった浴場が再開したとフロントで聞いたのでオープン時間を聞いたら、小さい施設案内を指して「こちらに書いてあります」と言われた。プロのホテルマンなら施設の大体の情報を覚えているべきではないかと思った。若い女性スタッフなので仕方ないのでしょうか。
Friends_and_family Family_with_children
10/10
Exceptional
02 Apr 2020
many
また記念日や女子同士でも来たいなと思う綺麗で素敵なホテルでした。アメニティーも良かったです！ありがとうございました。
Leisure Partner
10/10
Exceptional
28 Mar 2020
Verified traveler

スタッフが素晴らしい！

スタッフの対応、特に対人スキルが素晴らしかった。
また、宿泊したいと思わせる滞在体験でした。
Friends_and_family Family
6/10
Pleasant
26 Mar 2020
Verified traveler
コロナ騒ぎ中ということもあると思うけど
それを差し引いても朝食はもう少し
どうにかならないかなあと思うほどの内容。
Business
10/10
Exceptional
18 Mar 2020
Verified traveler
ペットボトルの水があるともっと良かったと思います。ですがとても気持ちよく泊まれたので次も泊まりたいと思いました。
Leisure Friends
6/10
Pleasant
26 Feb 2020
Sin Ying Shadow

房間舒適，但欠缺員工協助

房間很大及舒適，但員工欠缺熱誠，沒有員工協助推行李，因為行李需要搬數級樓梯才可以到一樓，所以入住和離開時都要自行搬行李實在有點困難，望能改善。
Friends_and_family Friends
10/10
Exceptional
16 Feb 2020
Ng

Excellent

Excellent experience. Staffs are very friendly and very helpful.
Friends_and_family Family
10/10
Exceptional
13 Feb 2020
Verified traveler

很不錯~~~

非常讚~~
若不是冬天晚上車班只到18:35會更好~
冬天晚上走~太冷了!!
Friends_and_family Family
8/10
Excellent
12 Feb 2020
Verified traveler
風呂とトイレが別なところが良い
Business Self
6/10
Pleasant
12 Feb 2020
Verified traveler
部屋が広くて最初はいいなと思ったけど、よく見ると掃除の行き届いてないところや、拭き残し等ありやや不快感。さらに夜寝室の照明が何もしていないのに明るくなったり暗くなったり....。あれ？と思ったけど、帰りにフロントでたずねても自動やセンサーではないと...。なんだったのかなぁ。
Friends_and_family Family
8/10
Excellent
09 Feb 2020
aki
朝食が美味しく、スパークリングワインもあって大満足でした。
部屋は少し古いですが、広さは十分でした。
Leisure Family
8/10
Excellent
09 Feb 2020
Verified traveler
Nice and cozy hotel,really enjoy the onsen
Leisure Family
8/10
Excellent
23 Jan 2020
Verified traveler
有廚房設備，超市又在隔壁而已，離輕井澤站也很近，超方便
Leisure Family
10/10
Exceptional
21 Jan 2020
Verified traveler
房夠大，夠乾淨，可惜既要搬半層樓梯先有升降機，房間地毯地，有3張床，小廚房，但用具要問先有，行出街口就有M記，過多少就有超市，位置都算方便，有接駁車去滑雪同outlet, 職員態度十分良好
Friends_and_family Family
10/10
Exceptional
19 Jan 2020
Verified traveler
スタッフの対応は丁寧。部屋も綺麗でゆっくりと過ごせました。
風呂や料理も満足です
また利用したい


Leisure Family_with_children
10/10
Exceptional
17 Jan 2020
Masa
駅近で部屋が広く、とても快適。価格も内容からするとリーズナブルで、温泉は最高です。結構な頻度で使わせてもらってます。
Leisure Family_with_children
8/10
Excellent
15 Jan 2020
tadashi
家族4人で宿泊しました。部屋も広い部屋で家族全員満足しました。
駐車場も地下なので荷物の出し入れで寒くなかった。唯一部屋のテレビのリモコンが効かなかったのが残念でしたが軽井沢に来るときは又ここに泊まりたいというのが家族感想です。
Friends_and_family Family
8/10
Excellent
15 Jan 2020
Verified traveler

可以11am退房

房內設施新，提供滑雪衣服外借，附近有超市反炔餐店。大堂餐廳超美味。
Friends_and_family Family
6/10
Pleasant
11 Jan 2020
Moonhee
방이넓었으나 시설은 오래된듯해요
Friends_and_family Family
10/10
Exceptional
27 Dec 2019
Yi-Ting

非常推薦的一次住宿體驗

櫃檯人員英文相當好，溝通無礙也親切有禮，房間超級大，還有附設吧檯、微波爐以及大冰箱可以使用，雖然感覺的到飯店有些年月了，但清潔度沒問題，其實洗澡水不熱時可以自己調整熱水器，自助早餐也好吃，感覺非常值回票價，離車站與outlet步行大約十分鐘，飯店外就有免稅大超市跟麥當勞超級方便，有機會再去輕井澤一定會再入住
Friends_and_family Family
10/10
Exceptional
26 Dec 2019
Pui Ki

非常好的酒店

輕井澤駅步行前往酒店只須十幾分鐘，附近就是景點雲場池，房間很大,早餐BUFFET選擇多,晚餐也很好。
Partner
2/10
Poor
22 Dec 2019
Unhappy
很滿意環境與餐飲服務職員
惟出發前已獲Expedia確認不用收取晚餐費用。但check out時酒店職員不肯與E x p e d i a交涉而強行收取了費用。事件尚未解決。本人十分不滿
Leisure Family_with_children
10/10
Exceptional
14 Dec 2019
Verified traveler
很滿意這裡的大浴池，有室內室外以供選擇，早歺丰富，選擇多，有魚子，魚生等，會帶小朋友再來一起渡假，這是一間性價比高的酒店
Leisure Friends
10/10
Exceptional
02 Dec 2019
Verified traveler
地方整潔，租住四人房的非常寬敞，各有空間，職員有禮，早餐款式很多及美味，大浴池舒適，就近超市，及 outlet，非常方便！
Leisure Family
8/10
Excellent
09 Nov 2019
Verified traveler
房間大，舒服，環境清幽，旁邊有快餐店、書店和大型超市，早餐亦算豐富，有Welcome drink(自助)。唯接駁車太早停駁，有點不便。
Leisure Partner
10/10
Exceptional
31 Oct 2019
Verified traveler

推薦

有接駁車, 飯店人員服務周到且友善, 早餐好吃
Friends_and_family Family
10/10
Exceptional
29 Oct 2019
Verified traveler
Super friendly staffs!
Friends_and_family Family
8/10
Excellent
28 Oct 2019
Verified traveler
整潔，空間很大，員工有禮，有大浴場，有超市及M記在附近!
由於入夜後天氣較冷較難行，酒店接送巴士只到約6pm就冇安排了，幸好搭的士由JR駅到酒店車費不高，只需約900-1000 yen，建議酒店在晚上安排多幾班由JR駅開出的接送巴士，方便客人吃完晚餐後可坐酒店接送巴士回去!
另房內熱水爐不太夠熱水，希望酒店方面可留意一下，Thanks
Leisure Family
8/10
Excellent
28 Oct 2019
Verified traveler
お部屋も広くて快適に過ごせました。
Friends_and_family Family
8/10
Excellent
27 Oct 2019
Verified traveler
整體來說是很不錯的，台前服務滿意，距離新宿站不太遠，人行10分鐘，的士都係820yen。美中不足係，我們需要離開3天，列明回來時希望同行可同層數和高一點層樓，但中午回來才跟我們說沒有房間了⋯3天前已通知都無法安排是有點懷疑的。低層房間空調有問題，要晚上跟朝早與他們不同房務周旋了4次才成功換到另一個房間，希望客戶服務可改善！
Friends
10/10
Exceptional
26 Oct 2019
CHI WAI

Good good good

服務態度好，環境清靜
Family
10/10
Exceptional
18 Oct 2019
Verified traveler

素敵なホテルです。

お部屋のお掃除も行き届いており、気持ちよく滞在することができました。
朝食は種類が豊富で、家族それぞれの好物があり、どれもとても美味しかったです。
従業員の皆さんも笑顔で丁寧に対応してくださり、大満足の旅行となりました。
ありがとうございました。
Family
10/10
Exceptional
25 Sep 2019
Verified traveler
clean and comfortable
delicious food
polite and helpful staff
Leisure Family_with_children
4/10
Poor
15 Sep 2019
Kazuhiko
昨年もそちらから申し込んで大変好評でした。今年はベットルームが狭くて息苦しかった。和室の寝室は大人3人が寝るには狭すぎるように感じた。予約時の部屋の感じとは違っていたように感じた。
また、ベランダの清掃は悪いように感じた。
Family
10/10
Exceptional
14 Aug 2019
YuJie
房間非常寬敞舒適，工作人員也都十分友善，唯一缺點就是走到車站有一段路且飯店接駁車的班次不多，但真的是很棒的飯店！
Leisure Family
8/10
Excellent
20 Jul 2019
Verified traveler
Big room but little bit far away from the station
The shuttle bus service is not enough
Leisure Family
10/10
Exceptional
19 Jul 2019
Verified traveler
年一回だが毎年利用していることもあり、名前を憶えていただき挨拶できたことが嬉しかった。
Leisure Partner
10/10
Exceptional
18 Jul 2019
Hans

值得推薦的住宿酒店

位置很好有接駁車接送到車站，外面有大超市，
很棒的住宿經驗
Family
10/10
Exceptional
11 Jul 2019
Wing Yee Winnie

Surprisingly superb!

It is surprisingly superb! The best in the region, even better than those hot pick, glad that I’ve chosen this hotel!
Family
8/10
Excellent
01 Jul 2019
Verified traveler
The room is big. Free shuttle bus available for travelling between the hotel and Karuizawa station.
Leisure Family
8/10
Excellent
08 Jun 2019
Verified traveler
いつも軽井沢に来た際は利用させて頂いてます。デリシアやマックがすぐ近くにあるので便利です。また施設内の大浴場は広くて良いです。
10/10
Exceptional
23 May 2019
CHOI HUNG
由輕井澤站行過去大概10分鐘，沿途有便利店，雖然有shuttle bus, 但班次不算太多。
酒店環境優美，房間及浴室夠大
Partner
6/10
Pleasant
20 May 2019
Verified traveler
お部屋はアップグレードされて広くなりましたが、施設自体は新しくはなく構造上の不便さを感じましたが致し方ないと思える範囲です。
Leisure
8/10
Excellent
16 May 2019
Taga hisashi
温泉と朝食が良かった
Partner
8/10
Excellent
13 May 2019
Verified traveler

A very good hotel

This is a very good hotel in Karuizawa. I stayed just overnight this time, but I will probably come back again to Karuizawa in the near future, and stay at this hotel longer. There is a large, grocery store in the neighborhood, so if you plan to stay here for longer than a few nights, it makes sense to plan to buy groceries and eat in your room. (There is a small kitchenette attached to my hotel room with basic utensils. For shorter stays, they offer very good breakfast in the dining room downstairs.) The hotel is conveniently located, and I highly recommend this hotel for your consideration.
6/10
Pleasant
08 May 2019
Akihito

露天風呂の屋根の清掃がされておらず清潔感が。あとはGOOD。

大浴場の露天風呂の半透明の屋根があるが、木の枝や葉が相当溜まっていて見た目が良くない。脱衣場には髪の毛が。マメに清掃したほうが良いかと感じた。あとは、素敵な部屋でした。
10/10
Exceptional
15 Apr 2019
Verified traveler

房間太寬敞了!

房間大的誇張，一個人有點冷清，家族旅遊剛剛好。
有廚房跟大冰箱可以料理，旁邊就有大型超市，超級加分
8/10
Excellent
13 Apr 2019
Verified traveler
1）服務良好
2）大浴場可加多些特色湯
3）洒店內装修需改善，保留了80年代的風格，但保養良好
4）房內有廚房
5）酒店旁有supermaket
Leisure Family_with_children
10/10
Exceptional
12 Apr 2019
Verified traveler
房間非常大、周邊環境幽靜，距離輕井澤駛走路大概15分鐘，不想走路也可搭飯店每小時的免費接駁車
Leisure Family
4/10
Poor
11 Apr 2019
Verified traveler
チェックイン時、朝食時、だいぶ待たされました。
部屋の清掃、準備に不具合ありました。
朝食会場狭く、従業員が回転のために早く帰れと言わんばかりの態度をしていました。外国人スタッフは日本語がわからない様子でした。
朝食自体はおいしかったです。
ホテルには関係ありませんが、周りに何もなさ過ぎて面白くない街でした。
Leisure Family_with_children
8/10
Excellent
07 Apr 2019
Chenhung

網上應提供免費巴士的時間方便自助行程規劃

附近有書店,超市,麥當勞...很方便.離知名景點雲場湖及丸山咖啡也還算近.
Family
10/10
Exceptional
03 Apr 2019
Verified traveler
昨年に続き春に宿泊させていただきました。
車で行く予定でしたが、前日に天気予報をみると路面凍結のおそれもあり、ノーマルタイヤに履き替えてしまっているので、ホテルに事前に状況確認の連絡をさせていただきました。
その際とても丁寧にご対応いただき、結果、電車で軽井沢に行くことにしました。
雪もちらつく寒さだったので電車にしてよかったです。
フレンチの夕食も美味しく、お風呂も気持ちよく、のんびりと過ごすことができました。
また来年も泊まりたいと思います。
Friends_and_family Family_with_children
10/10
Exceptional
30 Mar 2019
tnk
お風呂が大きく、露天風呂も良かったです。家族4人で滞在したのですが、部屋も広く独立したベッドがあり、自宅にいるように寛ぐことが出来ました。
Friends_and_family Family_with_children
10/10
Exceptional
28 Mar 2019
Verified traveler
デラックス和洋室に泊まりました。とても広いお部屋で 大人２人子供２人満足でした。一歳の子供がいてハイハイをするので靴を脱いで過ごせたのが助かりました。
また利用したいと思います。
Business_and_leisure Family_with_children
10/10
Exceptional
26 Mar 2019
Verified traveler
とても清潔感のある広いお部屋で、快適に過ごせました！！
軽井沢周辺の、どこに行くにも便利で
またいつかリピートしたいと思いました。
Family
10/10
Exceptional
25 Mar 2019
Verified traveler

スタッフの対応よいです

忘れものをしましたがスタッフに丁寧に対応していただけました。
子連れに非常に良いホテルでスキーウェアのレンタルが助かりました。
Family
8/10
Excellent
25 Mar 2019
Verified traveler

추천할만한 숙소

방크기가 커서 트렁크를 펼쳐놓고 편하게 사용할수 있었고 소파도 구비되어 있어 음료수 마시면서 담소하기 좋았어요. 조식도 훌륭하고 가루이자와 역까지 셔틀을 운영하고 있어 편리합니다.
가까운 거리에 호수가 있어 산책하기도 좋아요. 전반적으로 가성비 높은 호텔입니다. 가루이자와에 간다면 다시 선택하고 싶은 호텔입니다.
Family

Location & surroundings

Hotel Cypress Karuizawa
287-1 Karuizawahigashi, 287-1, Karuizawa, Japan

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Hotel Cypress Karuizawa

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