Airport Hotel

8/10

Excellent

12 May 2026

Nadya

The rooms are nice and clean but the air conditioning is too high and the rooms are freeze and this kind of cold doesn’t help for sleeping! There was no way to lower the temperature!

The breakfast was not available for early flights, there was no option for doggy bags, so unfair for the clients, considering the price paid!

The staff was very nice and helpful !

Family

10/10

Exceptional

12 May 2026

Elsa

Yes

10/10

Exceptional

12 May 2026

Lina

I checked in the day before I was flying back home because I wanted to decompress after a long stay in PR, and this was just what I needed. It was very clean, quiet, and obviously conveniently located, so I was able to sleep in a little before my flight. Staff was friendly, my room was ready early so they checked me in right away. And the restaurant was gracious with me ordering food to go, even though it was right around closing on Mother’s Day! Definitely will stay here in the future.

8/10

Excellent

12 May 2026

Tracy

It is not soundproof as advertised. The planes arriving and departing are not terribly disruptive but if you are expecting soundproof it is not. Very convenient for an early flight, easy walk to check in. Somewhat expensive, but did make our morning much less stressful.

Partner

8/10

Excellent

12 May 2026

Laura

I don't know what some other folks expect from an airport hotel, but what I want is convenience, cleanliness, ease of check in and out and a room set up for travelers on the go.

Which is exactly what we got! The front desk was helpful and welcoming (Michael, I think) and clear with instructions and information. He even helped us book a car for 5 people and notified us when it arrived so we could wait inside!

The room was small and basic, and clean. Air-conditioning worked well, water pressure and temperature was great, towels and sheets fine. The real treat were the multiple charging ports - on the desk, on each side of the bed - perfect for two people with 5 devices between them.

Our floor had ice, vending for snacks and drinks and a nice outdoor terrace called a spa.

Sadly, the two hot tubs out on that terrace were empty, but honestly, I don't know if we would have gotten in and then pondered what to do with wet bathing suits when we got out. Oh, wait! - There's also a laundry on that floor. (Bring your own soap if washing, or maybe ask at the front desk.)

Breakfast was included and had standard steam tray options. Espresso drinks were not included but you could buy them across the hall. There's a small bar that makes strong drinks.

One negative in our room was the fan in the bathroom. It was the little engine that couldn't, stuttering and whining as it tried to work (302 for the staff to know.) But the mirror lit up so we didn't need to use the overhead light.

Friends

8/10

Excellent

12 May 2026

tyler

San Juan Airport Hotel is quite convenient for me as an overnight stop to and from the BVI. Rooms and amenities are simple but clean. I had a nice dinner of some Puerto Rican specialties at Campo Verde restaurant and their breakfast buffet was quick, convenient and filling. All staff were very friendly, helpful and professional.

Self

8/10

Excellent

11 May 2026

Rafael

It was a good stay convenience

Family

8/10

Excellent

10 May 2026

Crystal Walker

My son became ill on our flight from SJU to JFK, so the plane returned to SJU. We were taken to San Jorge Hospital. My mother found your hotel, loved the upgraded appearance, the fact that breakfast was an option, and your being located in the airport. She booked 1 night stay, and then when we received my son's diagnosis and were told we had to stay an additional 3 days, my mom extended our stay. My only complaint was the air conditioning was broken for 2 days. My room was great, the staff was kind, the Latin restaurant was outstanding, the gym came in handy for my husband, and I loved the fact that I was able to use the laundry room for free, especially since the prolonged stay was out of our hands. Overall, I was truly impressed with your hotel.

Family_with_children

8/10

Excellent

10 May 2026

Krystal

room looked/felt clean we did feel it was a bit humid. Other than that we had a good nights rest and enjoyed a complimentary breakfast.

10/10

Exceptional

10 May 2026

Thomas

Everything was great

Partner

10/10

Exceptional

10 May 2026

Marty

Very convenient. Room was clean and breakfast was great.

Self

10/10

Exceptional

09 May 2026

MIGUEL

Does not apply to my stay.

Self

8/10

Excellent

09 May 2026

David

Older property could use some upgrades

Partner

8/10

Excellent

09 May 2026

Maria

clean room. good service

Self

10/10

Exceptional

09 May 2026

carlos

due to plane timing, i did not enjoy your breakfast

10/10

Exceptional

08 May 2026

catherine

Stayed for 1 night. Room was clean and spacious. Staff very courteous and accommodating.

Friends

10/10

Exceptional

08 May 2026

Coralys

The bathroom station was amazing soap shampoo and conditioner

10/10

Exceptional

08 May 2026

Jose A

Everything

Self

8/10

Excellent

07 May 2026

Debra

Great for one night

Partner

4/10

Poor

07 May 2026

Greg

horrible showers, TV's are useless. The staff and food are great. Waaay over priced

6/10

Pleasant

07 May 2026

Lawrence

Room was extremely small for the price. the room had a comfy bed in a very small room, but clean.
Room was facing outward towards the front of the airport, so plane noise was not an issue.
Breakfast was good although if you had eggs cooked on demand they request that you not eat the scrambled eggs from the buffet. (ODD) everything else was quite good.

Partner

10/10

Exceptional

06 May 2026

Daniela

Breakfast was a plus for us!

Partner

10/10

Exceptional

06 May 2026

Daniela

Breakfast is a super plus!

Business Partner

10/10

Exceptional

06 May 2026

Ramon

Excelente

Family

10/10

Exceptional

06 May 2026

Caridad

Clean room and food at restaurant was sooooo good also it’s convenient to be right there at the airport

Family_with_children

10/10

Exceptional

05 May 2026

Elizabeth

Very nice, polite staff, clean room

Friends

10/10

Exceptional

05 May 2026

Michelle

The room was clean and comfortable. Very convenient for early flights because is the the airport. Definitely will be using their services in the future.

6/10

Pleasant

04 May 2026

Frankie

Rooms are small for the price. Breakfast was good (buffet style) with several options

Business

4/10

Poor

04 May 2026

Robert

A/C in the room did not work.

10/10

Exceptional

04 May 2026

Jean

It’s just the most convenient place to stay when going through San Juan but catchigg no a plane the next day. It is clean and serviceable. Small rooms. If you have lots of bags consolidate essentials into one and leave others at the desk.

6/10

Pleasant

03 May 2026

Laureano

left to early to be able to enjoy breakfast as does not open untill 6 am

Partner

6/10

Pleasant

03 May 2026

Danielle

We arrived at 2 a.m. and stayed just one night, and overall it was just okay. The room was extremely small and felt claustrophobic. It looked clean at first glance, but I wasn’t fully confident it was thoroughly cleaned. The beds were also uncomfortable. What really bothered me was that housekeeping knocked on our door at 9 a.m. and told us to leave the door open when we checked out, even though checkout wasn’t until 11. After a late arrival, being woken up like that wasn’t ideal. It worked for a quick overnight before heading to Rincón, but I wouldn’t stay longer.

8/10

Excellent

02 May 2026

Carmen

Clean room very convenient location. Great breakfast

8/10

Excellent

02 May 2026

David

Room Clean, did not need shuttle or early morning flight. Did not have breakfast.

Self

10/10

Exceptional

02 May 2026

Pedro Luis Martinez

Great

Self

8/10

Excellent

02 May 2026

Gustavo

The restaurant in the hotel it’s really good, the staff were amazing

Partner

10/10

Exceptional

01 May 2026

Ana

Excellent experience

Partner

6/10

Pleasant

01 May 2026

Mariana

We had earlier flight. No able to get breakfast

Partner

2/10

Poor

01 May 2026

Cynthia

Sadly I have nothing good to say about this experience. Checked in and found somewhere else to go. A/c terrible. Flours wet due to humidity. Room wouldn’t cool. I have never left a reservation before but this was bad enough that we left.

Partner

8/10

Excellent

30 Apr 2026

Jeanicia

I generally enjoyed my stay at this hotel. Getting there and navigating the surrounding area felt a little like a maze at first, but I have to give credit where it’s due—the signs were placed in exactly the right spots. Just when you started to feel confused, there was a sign pointing you in the right direction.

The room itself was cute, clean, and comfortable, which made for a pleasant stay. A couple of small things were missing that would have made it even better: there was no complimentary lotion, and there wasn’t a bag in the ice bucket.

The complimentary breakfast was delicious with a good variety of options, and the staff did a great job keeping everything clean, stocked, and neat. Overall, I had a positive experience and would stay again.

Self

10/10

Exceptional

30 Apr 2026

Drew

Star x5

6/10

Pleasant

30 Apr 2026

Claire Robert

Food from the restaurant was ok, drinks was good. I had a passion fruit smoothie. Breakfast was fresh. Staff service was good. Room was ok, tiny in size compared to other hotels. We had to call maintenance because the sink was clogged and the bathtub water pooled before it drained while you’re taking a shower. Hotel is ok for a layover but wouldn’t recommend if staying for longer than that. Positive thing, although that we were right at the airport it was not really noticeable as the rooms are said to be soundproof. Parking garage was right across the ramp. They are also right next to a police station. Considering that we were still at the airport it felt safe enough.

Family

8/10

Excellent

30 Apr 2026

George

Suitable for spending a night, it is just an old hotel maintained for the present. Front desk staff very attentive and professional.

Family_with_children

6/10

Pleasant

29 Apr 2026

Brian

The breakfast was good. Hotel is showing its age and the rooms adjacent to the front of the hotel (overseeing the road and parking garage) are loud. I expect some plane noise, but airport announcements, rental cars running over the don't-backup plates were like the windows were open. The room was advertised as king size. It was a small queen and in a 10x10 room. No room. Desk was unusable.

4/10

Poor

29 Apr 2026

Sarah

Very sterile atmosphere. No blanket or quilt on the bed. Peremptory and unfriendly staff. Bath needed replacing.

Self

8/10

Excellent

29 Apr 2026

Debbra

Room clean, Breakfast was good and bar staff were very friendly.

10/10

Exceptional

29 Apr 2026

Ada

Clean room, friendly helpful staff

Partner

10/10

Exceptional

29 Apr 2026

Manuel Edgardo

Excellent option for early-morning flights.

Self

6/10

Pleasant

29 Apr 2026

Soraya

No confortable
Orange juice bad

Self

8/10

Excellent

29 Apr 2026

Richard

room was very clean staff was great. However, you can hear the airplanes lending. Or taking off.I thought it would be soundproof

Partner

8/10

Excellent

28 Apr 2026

Kathy

I was pleasantly surprised with this hotel . Great stay and good breakfast buffet. My only complaint you’re obviously in an airport so beaches and such are not of walking distance, you have to rely on uber.
P.S the restaurant in hotel is amazing!

Partner

10/10

Exceptional

28 Apr 2026

Audrey

Staff was very accommodating. We needed rest and we had a wonderful experience.

8/10

Excellent

28 Apr 2026

Jessika

I must say Kevin at the bar was outstanding. He provided exceptional customer service. His version of an espresso martini is amazing. I didn’t try the breakfast since I decided to sleep in. I would say that the breakfast hours should be extended till at least 11 AM the front desk associates aren’t so pleasant. I know I did arrive a little earlier for check-in and they made the excuse that they couldn’t accommodate me which I found odd since there were rooms available and I noticed that they allow someone else to check in before the check in time. It is located in the airport. I must say that you must go to the lower level to catch an Uber or a Lyft no one would explain that to you so to make your life easier by just taking a quick left as soon as you come out of the airport and go down the stairs that’s right next to the police station. It’s a very small hotel. It is very convenient. If you’re looking for something that is less hassle, I strongly suggest you to pick this hotel and if you are going on a cruise which isn’t very far from the cruise port about a 20 minute ride so would I recommend yes, long stays no quick turnovers absolutely.

Partner

8/10

Excellent

28 Apr 2026

Luis

Breakfasts could be better and variated.
Some hug and spoons was dirty and old.

Family

2/10

Poor

27 Apr 2026

Elaine

Unable to stay so I cannot honestly say anything good or bad other than my disappointment for the hotels inability to work out a solution

6/10

Pleasant

26 Apr 2026

Keila

Room smelt a bit humid musty overall one night was enough.. staff was super pleasant

Family

10/10

Exceptional

26 Apr 2026

Hector

Breakfast was fine.

8/10

Excellent

26 Apr 2026

Damian

The breakfast needs wider variety for vegeratrians. Bar was good

Family

8/10

Excellent

26 Apr 2026

Diane

We stayed one night and were pleased with our stay. Check in went smooth. The room was small but clean and the bed was comfortable. We ate dinner at the hotel restaurant and it was convenient, the food and service were enjoyed. Breakfast service starts at 5:00AM and there were so many choices. We were able to grab something quick before we needed to make the short walk to the terminal for our flight. It's a no frills hotel but it worked out really well for our situation.

10/10

Exceptional

26 Apr 2026

Laiza

This hotel has always been a great and convinient stay when flying out of SJU. The staff is friendly and attentive, rooms are spacious, and location ia only a short ride away to restaurants and points of interest in San Juan. Highly recommended !

Partner

10/10

Exceptional

26 Apr 2026

Drew

Clean,convienant,staff friendly, breakfast included.

Partner

8/10

Excellent

26 Apr 2026

Luis

Clean. Good place to stay for the night (especially if you have to take an early morning flight). I wouldn’t recommend it for an extended stay. Room was very small.

Partner

10/10

Exceptional

25 Apr 2026

Leonardo

The property have a good location to stay in the trip.

Family

8/10

Excellent

25 Apr 2026

Ben

Obviously this hotel is at the best location for an early flight which is why we stayed here. It looks like it is from the 60’s, which could be cool with some updates. The hallway is undecorated whit concrete wall so even on the 4th floor we felt like we were in the basement. The room was very small and felt basement-y even with a view of the airport road.

Partner

2/10

Poor

24 Apr 2026

Marshall

Expensive, mold smell, no ice , no mini fridge 🤔

Friends_and_family Friends

8/10

Excellent

24 Apr 2026

Davida

I had a long layover and the hotel was convenient, clean, comfortable, and worked for my needs.

Self

10/10

Exceptional

24 Apr 2026

marilyn

Great location. Great front desk. Helpful

Family

10/10

Exceptional

24 Apr 2026

Juan

Very good and convenience

Partner

10/10

Exceptional

22 Apr 2026

Ackland

Everything was amazing

Self

8/10

Excellent

22 Apr 2026

Luis

The hotel is very convenient for an early morning flight as you can drop your car off at the airport the night before and just walk to the terminal in the morning through inside hallways.

Just a couple of issues with the room we had:

The light built into the bed headboard was flickering and the only way to fix it was to unplug the baseboard, which, unfortunately, also unplugs the end table lamps, so you had to get out of bed and turn the main light off before going to sleep. Not a big deal but should get fixed.

The shower needs new grout. There's huge gaps where it's just gone and I'm really surprised there isn't water damage in the ceiling below. Again, not an issue for the use of the room but I'm sure it will cost the hotel more $$$ at some point to fix versus doing a grout repair.

Partner

2/10

Poor

21 Apr 2026

Sarah

Would not stay here again

Partner

8/10

Excellent

21 Apr 2026

Lisa

10starz

6/10

Pleasant

21 Apr 2026

robert

Very nice staff. Incredibly small but clean room. Fair breakfast. Disgusting hot tubs (they should just remove them). Adequate for night before leaving for cruise.

Partner

6/10

Pleasant

21 Apr 2026

Francois

Accueil chaleureux et au devant des clients.
Petite chambre correct sans plus.
L'édifice aurait besoin de plus d'Amour.
Le patio est un peu à l'abandon; porte d'Accès difficile; les spas inutilisables;

Partner

8/10

Excellent

21 Apr 2026

JUAN

Clean rooms, great staff and good location

Family

8/10

Excellent

20 Apr 2026

Cynthia

My daughter and I had dinner in the hotel restaurant. There were not a lot of options and the price of the food was very high for what was available. I ordered a soup and with a side order of white rice. The rice was crunchy and hard. They served the bottom left over of the rice. I told the waiter and he thought it was funny. He said he would tell them. Never offered to replace it or offer something different. Then when he brought the check he said he gave me a small discount which was nothing. But expected a tip. I wouldn’t advise eating there for poor service and bad food.

Family

10/10

Exceptional

20 Apr 2026

Marisol

I just stayed the night, very short visit. But the hotel provided what I needed: a place to sleep to catch an early flight. I was in line for the check-in in 5 minutes.

Self

6/10

Pleasant

20 Apr 2026

Jean Carlos

I was able to check in an hour early and the staff was accommodating. The restaurant was ok, but my room had a very odd musky smell inside. It was missing a mini fridge and the ice machine on the 3rd floor was not working. I feel that for the price, I could have gotten a better room elsewhere.

Partner

6/10

Pleasant

20 Apr 2026

Marcia

This hotel is actually connected to the airport, so it is very convenient. We had to wait two hours for our room to be ready and staff wasn't particularly sympathetic. Though we did try to check in before 4pm. Most rooms have double beds, very few kings and no rooms with two beds I could see. Room was clean but fairly small. The real plus is the location, as I couldn't find many hotels near the airport and none with airport shuttles.

Partner

10/10

Exceptional

20 Apr 2026

Noel

Experience was more than I expected. Great pleace and great food.

Self

10/10

Exceptional

20 Apr 2026

Lora

LOVE LOVE LOVE this hotel. Super friendly staff, clean and right at the airport.....perfect

Self

10/10

Exceptional

20 Apr 2026

James

Good breakfast selection

10/10

Exceptional

20 Apr 2026

albert

Clean, great staff, restaurant on site, walking distance to the main terminal, perfect for late arriving or early departing flights, no need to get a cab, walk for four minutes and you are at the check in area. Everything was great, a great find.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

albert

Very Convenient, particularly for late night and early flights, walk to the hotel, part of the airport complex. Clean, fantastic breakfast, attentive staff. On Site restaurant option too and an outside sitting area.

8/10

Excellent

19 Apr 2026

Mark

Room was clean and staff was helpful over and beyond

Family

10/10

Exceptional

19 Apr 2026

Ramon

Muy limpio el lugar y empleados atentos

Partner

8/10

Excellent

19 Apr 2026

teagen

Drains in the sink and tub were slow. Staff was very kind, felt safe in our surroundings. Bar/restaurant had frindly staff but was a little slow. Approved for a late check out which was a huge help. Rooms were fine no issues besides the sink and shower.

Partner

2/10

Poor

19 Apr 2026

Chris

Bathtub is crunchy. Do not trust staff to differentiate between the freezer and refrigerator. We called twice to confirm if they could accommodate our medication being refrigerate. However, staff didn’t take any notes from these calls. The manager blamed it on us. Rude and defensive manager.

Partner

8/10

Excellent

19 Apr 2026

Rosemary

Convenient location, excellent staff, good breakfast, except for old potatoes.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

zawadi a

Friendly staff, clean room. The free breakfast was tasty. Great place to stay if you have a long layover.

Partner

10/10

Exceptional

18 Apr 2026

Deborah

Clean room availability with booking and the receptionist very professional. Restaurant was great atmosphere with delicious food

Family

8/10

Excellent

18 Apr 2026

karl

Close to the airport

Partner

4/10

Poor

18 Apr 2026

Caroline

The fire alarm woke us up at 6am telling us we needed to evacuate immediately… we of course took that very seriously and left the room in our pjs with only my purse. We rushed down the stairs and saw absolutely no one in the lobby to direct us… which was terrifying. As we were about to exit the building, one concierge finally arrived nonchalantly and let us know it was a technical issue…. Seriously?!!? Shouldn’t staff be right by the staircase to try to calm people down instead of being no where to be found!! I was absolutely furious

Family_with_children

8/10

Excellent

18 Apr 2026

ELISARDO

Very convenient when arriving at the airport at 2:30 in the morning. Stayed one night. Had a light breakfast. Sundeck area is very nice. Stayed there awhile in between hotels.

Partner

10/10

Exceptional

18 Apr 2026

Ginette

We arrived late and it was so nice to have access to the hotel directly from the airport. Breakfast fast very good.

Friends

8/10

Excellent

18 Apr 2026

Alan

N/A

Family_with_children

10/10

Exceptional

17 Apr 2026

Michael

Clean room. Very kind and supportive staff. Plentiful breakfast options including omelet bar. Excellent restaurant (El Campo) with excellent staff. A number of SJU workers choose to eat at hotel restaurant which speaks volumes about quality and value.

8/10

Excellent

17 Apr 2026

Zhi Wei

The breakfast was excellent. There was an omelette station, sausage, bacon, scrambled eggs, pancakes, coffee, pastries. Great start to the day!

Family_with_children

8/10

Excellent

17 Apr 2026

Wayne

Was unable to benefit from the breakfast bar due to early flight

Self

8/10

Excellent

17 Apr 2026

Jacquelyn

Unlike other hotels, If you don’t put the maid service sign on your door your room will not be cleaned.

Also, arrangements should be made with the airport for guests parking. I had to pay $30 a day to park my rental. That added to the nightly cost of the room…well let’s say I could have gotten someplace cheaper and just as nice. The complimentary breakfast is decent.

The hotel is a nice, clean, fabulous scented hotel. Well kept and maintained.

Family