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Sansatei Genbukan

Miyagi · Japan

30 Higashiura TogattaonsenView location

8.4/10Excellent32 Reviews
Cleanliness7.8/107.8
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Neighborhood7.4/107.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sansatei Genbukan

Nestled in the heart of Zao, the Sansatei Ryokan offers 58 air-conditioned rooms, each equipped with a refrigerator, flat-screen television, and safe. Guests can enjoy amenities such as hot springs, a hot tub, karaoke, and a bar/lounge. A restaurant and limited room service are also available.

Buffet breakfast is offered daily for a fee. Free self-parking is available onsite, and the front desk is staffed during limited hours. Nearby attractions include Togatta Onsen (0. 1 km), Miyagi Zao Kokeshi Doll Hall (0. 2 km), and Zao Fox Village (14 km).

The nearest airport is Sendai Airport (SDJ), approximately 38 km away.

Read more about this hotelShow less

When you stay at Sansatei Genbukan in Zao, you'll be 8.8 mi (14.1 km) from Zao Fox Village. This spa ryokan is 27.6 mi (44.4 km) from Zao Hot Springs Ski Resort and 0.1 mi (0.1 km) from Togatta Onsen.

Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and flat-screen televisions. Bathrooms have complimentary toiletries and slippers. Conveniences include safes, and housekeeping is provided daily. Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.

Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 7 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Additional fees may apply to children age 0-3 for items such as extra bedding and meals.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Togatta Onsen 0.1 km / 0.1 mi
Miyagi Zao Kokeshi Doll Hall 0.2 km / 0.1 mi
Zao Quasi-National Park 0.9 km / 0.5 mi
Zao Dairy Farm 2.3 km / 1.4 mi
Takimidai Lookout 6.6 km / 4.1 mi
Sumikawa Snow Park 11.9 km / 7.4 mi
Zao Fox Village 14.1 km / 8.8 mi
Michinoku Lakeside National Government Park 15.4 km / 9.5 mi
Yajiro Kokeshi Village 15.4 km / 9.5 mi
Lake Kamafusa 15.6 km / 9.7 mi
Kamasaki Onsen 16.9 km / 10.5 mi
Ogawara Park 17.8 km / 11 mi
Mt. Zao 18.3 km / 11.4 mi
Lake Choro 19.4 km / 12.1 mi
Shiraishi Doll Warehouse 19.7 km / 12.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Garden
  • Luggage room
  • Meeting room
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sansatei Genbukan

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sansatei Genbukan

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sansatei Genbukan

8.4
Excellent
32 Reviews
Cleanliness
7.8 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Neighborhood
7.4 /10
Amenities
8.8 /10
19 reviews shown
10/10
Exceptional
18 Jul 2021
Verified traveler
The staff was courteous and the hotel was in a nice location. The bath was very nice. The advertisement said we would have a buffet breakfast but instead they served us breakfast in the room next door to us - which was beautiful and very nice. However we had the choice of 7:30 am or an 8 am breakfast, so if you want to sleep later don't order breakfast. My husband needed to stay until 12 noon for an online meeting, but check-out time is 10 am. They charged us 3000 yen to stay an two extra hours - which I thought was too much money and a little ungracious of them.
Leisure Family
10/10
Exceptional
12 Feb 2018
Martin

Excellent value, great location.

Excellent value, great location.
Family
6/10
Pleasant
04 Jul 2021
HARUYUKI

硫酸塩泉の温泉

平日でしたので訪問客はまばらでした。設備は多少古いが清潔で豪華。温泉は硫酸塩泉で、茶褐色の少し熱めのお湯。妻は気に入ったようです。
Friends_and_family Family
10/10
Exceptional
03 Sep 2020
Verified traveler
古いですが、古いなりの良さがあります。
風呂が付いた部屋にグレードアップして頂きました。
小さい子供が居たので、本当に助かりました。
Leisure Family_with_children
8/10
Excellent
26 Aug 2020
Hakbu

夕ご飯に困る

お部屋にシャワーが無いのが残念でした。また、ご飯を食べるところも無く、夕食はカップラーメンで済ませました。簡単でも良いので下さい何かあったらと思いました。
Friends_and_family Family
10/10
Exceptional
25 Dec 2019
Verified traveler
River view from the room was awesome. Evertything was perfect. Beautiful hotel and onzen was also good.
Leisure Family_with_children
10/10
Exceptional
25 Dec 2019
Winson
設施新，員工有禮貌。價格合理。整體令人滿意。溫泉不錯，設施新淨，溫泉外有自動售賣機買牛奶，最喜歡是溫泉很 瓶凍牛奶，現在不是太多旅館有牛奶買。
Leisure Family_with_children
10/10
Exceptional
27 Nov 2019
Verified traveler
かなり安いにもかかわらず、部屋はきれいでかつ喫煙もできて良かった
Leisure Friends
6/10
Pleasant
22 Oct 2019
ha
川沿いで広い部屋だった。敷き布団が、薄いのがきになる。
近くのご飯やさんの情報がもう少しあったら良かったのに。
Friends_and_family Family
10/10
Exceptional
11 Oct 2019
小狐狸
很體貼的旅館
很多小地方都有展現其細心之處
是下次來藏王還會再選擇入住的地方
Leisure Partner
8/10
Excellent
09 Dec 2018
Verified traveler
+Good service.
Sufficient parking spaces available.
Good spacious room with nice river view.
Nice outdoor & Indoor Public Onsen.

- Unpleasant smell from the restroom in our room.
Partner
6/10
Pleasant
21 Oct 2018
Verified traveler
お部屋は年代を感じられましたが、旅館スタッフの感じがとても良くて、お風呂もお部屋の広さや景色も良かったです。
激安価格の宿泊だったので、旧館ということもあり畳が疲れてたりトイレが昔のタイプなので狭いです。お部屋のお掃除ももう少し丁寧にして頂きたかった点がちょっと残念かな。
新館はHPで紹介されているようなステキなお部屋だったのではないかな、と思います。
家族での宿泊で、小さすぎるトイレやお部屋からの景色やお風呂など、子供達にとってどれも楽しい思い出になりましたよ。
近場のこけし館ではこけし作りをしているおじいさんにホッコリしてきました。
お天気が雨でお散歩できませんでしたが、旅館周辺のお散歩は気持ち良さそうでした。
Family
6/10
Pleasant
25 Sep 2018
Verified traveler

設備が古い為か、衛生面が少し気になる

温泉はとても快適だったが、部屋の水道の水が濁っていたり、そもそも水道の出が悪かったり、トイレの臭気が強いなど、設備の古さのせいか、所々で残念に思う点があった。
Partner
10/10
Exceptional
23 Aug 2018
HIDEYUKI

すばらしい

とても綺麗な旅館で特に温泉がすばらしい。
朝ごはんも美味しくサービスが行き届いていた。
Partner
8/10
Excellent
12 Aug 2018
Yoko
部屋からの景色、川の流れに癒されました。
Family
6/10
Pleasant
05 Jun 2018
Verified traveler

宿泊の注意点

注意点、コンセントの数が少ない。wifiはロビーのみ。
食事は、以前と変わりバイキング形式に変更されたのは、良かったです。
6/10
Pleasant
02 May 2018
Verified traveler
トイレは、和式トイレを無理矢理洋式にしており、衝撃でした。
布団が薄っぺらく、綿ぼこりがすごかったです。
3日目の掃除がかなり適当で、布団は綺麗にしてあったのですが、ゴミがそのままでした。

値段相応という感じです。
Family
8/10
Excellent
12 Feb 2018
Verified traveler
部屋は値段相応だった
朝食は充実していた
チエックアウト後、スキーの後で無料で温泉に入れてくれたのが非常に良かった
Family
6/10
Pleasant
22 Oct 2017
Verified traveler
お風呂が良かったです
露天風呂もあってゆっくり休めました
素泊まりで利用しましたが、この値段で泊まれてとても満足です

Location & surroundings

Sansatei Genbukan
30 Higashiura Togattaonsen, Zao, Japan

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Sansatei Genbukan

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