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Room Only
Accommodation only. Meals are usually not included.
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7.6/10Very good64 Reviews
Cleanliness7.2/10 7.2
Service8.0/10 8.0
Comfort7.0/10 7.0
Condition6.8/10 6.8
Location8.0/10 8.0
Neighborhood6.2/10 6.2
Amenities7.4/10 7.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Giralda
A total of 45 units are available for guests' convenience at Casa Giralda. In addition, Wi-Fi access is offered at the establishment's common spaces. The reception is open 24/7. Guests may choose to pamper themselves at the health facilities available at the hotel.
Travellers will truly appreciate the wide array of entertainment and leisure services and facilities offered.
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Located in Baños de Agua Santa, Casa Giralda is within a 15-minute walk of Piscinas El Salado Thermal Bath and San Martin Zoo. This family-friendly hotel is 0.7 mi (1.2 km) from Cascada Inés María Baños Tungurahua and 1 mi (1.6 km) from Sebastian Acosta Park.
Make yourself at home in one of the 45 guestrooms. Rooms have private balconies or patios. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards. Featured amenities include a business center, a 24-hour front desk, and luggage storage.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:30 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 1
Pets cannot be left unattended
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 9:30 AM to 9:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in smoking rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Free WiFi in public areas has a 2-device limit.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Air conditioning and heating are not provided
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately USD 7.25 for adults and USD 7.25 for children
- Airport shuttle fee: USD 40 per person (one-way)
- Airport shuttle fee per child: USD 50.00 (one-way), (from 3 to 8 years old)
- Pet fee: USD 10 per pet, per night
- Early check-in fee: USD 28 (subject to availability)
- Late check-out fee: USD 28 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Piscinas El Salado Thermal Bath
0.5 km / 0.3 mi
San Martin Zoo
1.1 km / 0.7 mi
Banos Central Market
1.2 km / 0.8 mi
Sebastian Acosta Park
1.3 km / 0.8 mi
Church of the Virgin of the Holy Water
1.4 km / 0.9 mi
Chocolate Magic Factory
1.4 km / 0.9 mi
Juan Montalvo Park
1.4 km / 0.9 mi
Friar Enrique Mideros Museum
1.5 km / 1 mi
Termas de la Virgen
1.7 km / 1 mi
Cascada Inés María Baños Tungurahua
1.7 km / 1.1 mi
Caverna Sigsi Huayco
1.8 km / 1.1 mi
The Magic Village
2.3 km / 1.5 mi
Luna Healing Spa
3 km / 1.9 mi
El Refugio Spa Garden
3.3 km / 2 mi
The Hand of the Pachamama
4.5 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 45
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Laundry service
- Hotel safe
- Garden
- Terrace
- Concierge
Show 17 more facilities & services
- Luggage room
- Bar
- Restaurant
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Parasols
- Sauna
- Steam bath
- Turkish bath (hamam)
- Spa treatments
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Giralda
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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CHALET STANDARDCHALET • STANDARDCHA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Giralda
CHALET STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: CHA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Giralda
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Giralda
Bed in dormitory STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BED.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
BUNGALOW STANDARDBUNGALOW • STANDARDBUN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–9 • Adults: max. 9 • Children: max. 4
- Room type
- BUNGALOW
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Giralda
BUNGALOW STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–9 • Adults: max. 9 • Children: max. 4
- Room type
- BUNGALOW
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BUN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Giralda
50
reviews shown
Odalia
Not recommended
VERONICA
Leaking water from the toilet, I informed the front desk but no 9ne showed up to fix it. No hot water to shower, let the water run over 10 minutes, but still no hot water. The light's were not working properly. I let the receptionist know this issues while checking out, she only said we will have someone to take a look. No apologies at all.
ignacio
No hay agua caliente .. la piscina no funciona, y los emplearían no dan ayuda ni solución
Luis
I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold.
Patricio
Just good
Thank you
could be better
could be better
Daniel
Internet service was awful. Couldn’t watch anything on the tv or use out cellphones.
Patricio
Cool place
Had everything we need to enjoyed a overnight getaway
CECILIA
Nice property. Villas are cozy. nice staff
I'd happily will return.
Thanks to the kind staff.
I'd happily will return.
Thanks to the kind staff.
Sunil
Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed.
Alejandro
This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell.
Alejandro
Very friendly and helpful staff.
Jenny
My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again.
susana
Lovely place ,
susana
Love this place
Rodiam
quite property, clean, love the area, easy access to a lot of places.
Pedro
No internet in rooms ,very poor signal
Verified traveler
It’s an excellent place, love it and I’ll coming back next year. Breakfast was good but the buffet we wait for long time and small amount of food. Parking was free. The personal was very friendly the place was quite it. The best thing was that you can saw the beautiful volcano.
David
Peaceful retreat in Banos, Ecuador
We stayed two nights at Casa Giralda. Things we really enjoyed: close proximity to hot springs/baths (walkable); two-room unit with 7 beds made it very comfortable for big family, complimentary breakfast was excellent; the one jacuzzi, sauna, and hot steam room were great; location is a little above town so you get great views and more quiet/little traffic on road. Things that need to be improved: two of the four jacuzzis were out-of-service, and one of the two pools was closed. Overall, the property is on-par with the higher end hotels in Banos, but has greater amenities and a superior location if you want peace and quiet.
Gigi
It was all I expected. Very nice facility, it may need a little upgrade, but overall great. The cabin was comfortable, location is perfect, close to everything without being in the middle of town. Staff super helpful and kind. Good breakfast.
Verified traveler
The hotel was on poor conditions, the matres was so hard and unconfortble
Sofia
Its ok for moderate budget out of center but close. Walls are thin noise can be heard easily. Breakfast was good.
Michael
Rustic charm in the town of Banos.
The hotel is very rustic and charming. For the price it was great. When the sky clears you have a spectacular view of the tungurahua volcano a few miles away. A great free breakfast, jacuzzi, dry and wet saunas. Great location!
Verified traveler
Barking Dogs
The pools were not operating...dogs were barking all night long on the property next to the place...Outside of the city core which would have been great if at night it was actually quiet.
Verified traveler
Good price, but too old
The room looks too old, and the bathroom smells awful...
Verified traveler
Seedy
No hot water. Awful mattresses. Far from center of town.
Jesper
Excellent value for money
Great service and facilities. A bit worn but if you can live with that it is excellent value for money. Even ket me use the pool fir kayak practice
Fernando
lugar tranquilo para descansar
jose
Las instalaciones estas ya muy viejas deteriorados. Deberian invertor en arreglar el lugar
Naty
Los servicios que brindan son buenos! Las opciones de relax también y están incluidas…
Las cabañas tienen detalles que podrían mejorarse, no esperes un lugar moderno… pero tiene todo lo que ofrecen
Las cabañas tienen detalles que podrían mejorarse, no esperes un lugar moderno… pero tiene todo lo que ofrecen
Diana
Le falta mantenimiento
Héctor
En general estuvo bien nada más deben aclarar qué hay dos tipos de habitaciones
Freddy
Bueno, aunque los empleados o propietarios deben ser mas empaticos. Es solo mi apreciación.
Muy buena ubicación sin ruido.
Muy buena ubicación sin ruido.
Juan
Ajustarse a la realidad
Creo que lo que pagué no representa lo que recibí a cambio. La expectativa es mayor por las fotos presentadas. Deben mejorar las instalaciones y bajar el precio para ser realistas en lo que ofertan.
Gracias
Gracias
Jessica
Fuimos con mi familia. La atenciòn fuè muy buena. Las cabañas son amplias. Solo que todo està un poco deteriorado. La ubicaciòn me pareciò excelente
Karen
Excelente atención, el lugar súper acogedor .
Verified traveler
Hermosa estancia.
Aunque el clima de Baños no estuvo de nuestro lado, fue una hermosa estadía.
Arturo
Buens experienci
Muy codo , agradable ambiente muy fmiliar
Verified traveler
No me gustaron las instalaciones del área húmeda es decir la piscina, sauna y turco ya que estaban desgastadas y no tienes el aseo adecuado
Alejandra
Al sitio le hace falta mucho mantenimiento, no había agua caliente, me cobraron en la tarifa de expedia $50 dólares de más que nunca me reembolsaron, dijeron que no estaba incluido el desayuno cuando si estaba. Las piscinas el agua es helada, hay un hidromasaje que tiene el agua templada. No lo recomendaría, la noche $40 dólares definitivamente se puede encontrar mejores opciones.
Verified traveler
Lugar maravilloso,muy bonito ,cómodo, personal muy atento y te orienta en todas tus dudas . Las instalaciones funcionan al cien y tiene bastantes amenidades.
Alexander
Muy agradable experiencia
El hotel es un lugar muy agradable, sus espacios de esparcimiento cómodos y las habitaciones limpias. El servicio del restaurante fue bueno, el desayuno buffet delicioso y fresco, pero no espere grandes platos después de las 9 de la noche, aunque las salchipapas estuvieron muy bien, su sanduche mixto deja mucho que desear, pero se compensa con el servicio a la habitación. La piscina y los hidromasajes son bonitos y uno la pasa bien en la parte cubierta, y el turco y el sauna compensan en caso de que el clima este un poco frío. Y los contactos del hotel para las actividades ayudan mucho, como por ejemplo el alquiler de bicicletas (de mejor calidad que las del pueblo). Finalmente aunque sólo estuvimos un día y medio el descanso pareció mucho más
Juan Diego
Viejo y sin mantenimiento
Hotel viejo y sin mantenimiento, desayuno entre semana estaba bien, el fin de semana cuando es buffet estuvo muy malo. Pocas opciones, no había queso, no había jamón ni embutidos. Huevos solo revueltos. Sería mejor siempre a la carta.
FERNANDO
No entregan factura
Se negaron a entregarme factura.
FELIPE PINTO
Buen hotel
Televisor no funciona en la habitación
Verified traveler
Bien
Verified traveler
Las instalaciones del hotel ya son viejas y están muy deterioradas. En nuestro caso particular en una de las camas de la habitación caía permanentemente residuos de las polillas del techo de madera.
El restaurante demoró mucho en servirnos el menú del día (1 hora???)
El restaurante demoró mucho en servirnos el menú del día (1 hora???)
Vibeke
Flott hotell som nok hadde trengt opppussing enkelte steder. Litt små slitte rom, men rent. God mat/frokost i restauranten. Veldig hjelpsomt personale, spesielt Andrea som hjalp oss med den minste ting og hadde rikelig med anbefalinger. Ligger kort vei utenfor byen, rolige omgivelser med flere bassenger.
Nir Baruch
En las habitaciones de más al fondo se escucha al gallo de los vecinos que no deja dormir desde las 4 de la mañana - pero para la segunda noche nos cambiaron de habitación. El hotel es lindo pero está bastante descuidado. La limpieza en la zona de la piscina deja mucho que desear. Los de la recepción y el encargado Andrés son muy buena onda y hacen todo para que los huéspedes se sientan cómodos.
Miroslava Molina
Buenos servicios en general
Muy Buena
Verified traveler
Muy buena la ubicación, tranquilo y habitación abrigada, había parqueo; el problema constante fue la falta de agua caliente. El restaurant solo abría hasta las 4 de la tarde.
Location & surroundings
Casa Giralda
Avenida Del Salado 617, Baños De Agua Santa, Ecuador
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Casa Giralda
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