J-Top Hotel

4/10

Poor

20 Apr 2026

TJOA

Was checking in I have pay for my baggage it's said 44 lb,each person and as how many baggage and carry, information for baggage not right.
In formation has more clear.

Family

2/10

Poor

16 Apr 2026

JillAnne

Don’t stay here. I made a reservation for the wrong month and tried to correct my error after only 2 hours and was not allowed to move the date nor get a refund. They charged me twice. Curtains torn, room old, no elevator to second floor reception. Anara hotel in terminal 3 is much better. I checked out early and went to FM 7.

Self

10/10

Exceptional

27 Mar 2026

Joshua

Not the fanciest hotel around, but excellent for a quick stay before an early flight.

Self

10/10

Exceptional

23 Mar 2026

Dr Farkas

no need for shuttle, it is in the airport!!! nice room, and friendly staff, and you have to walk 50m to the batik air bag drops.

Self

10/10

Exceptional

20 Mar 2026

John

The airport shuttle driver waited an hour while we were delayed, without complaint. Great breakfast, which opened at 2:30 am so we could eat before our early flight. Wonderful staff, clean rooms. Would definitely stay here again!

Partner

10/10

Exceptional

18 Mar 2026

Dicky

A very friendly of the hotel staff. An excellent services for the breakfast and the menu selections are delicious … thank you so much

8/10

Excellent

15 Mar 2026

JillAnne

I needed a taxi to get there late at night from terminal 3, and no elevator to 2nd floor entrance. Staff went overboard helping get my luggage up and down the stairs and even walked me to the taxi area when I checked out. Decor was tired with wear, obvious repairs but clean and ok for one night at the airport. Other options are a better value in my opinion.

Self

10/10

Exceptional

03 Mar 2026

David

Good place to spend the night.

6/10

Pleasant

02 Mar 2026

Anita

The rooms are too far away.

Partner

8/10

Excellent

21 Feb 2026

Alexander

Clean, good take in food, convenient .

Only complaint is the toilet was a nuisance to use and the shower and bathroom was extremely tiny

10/10

Exceptional

26 Jan 2026

jonathan

Everything and the view

10/10

Exceptional

24 Jan 2026

Harriet

Very easy to find. Easy to check in with friendly staff. Clean, quiet, comfortable room.

Leisure Family

8/10

Excellent

22 Jan 2026

Abdulaziz

Good

Leisure

10/10

Exceptional

22 Jan 2026

PHILIP

All good

Business

8/10

Excellent

12 Jan 2026

Freddie

Decent Hospitality

8/10

Excellent

10 Jan 2026

Serdar

Was nice in general. Of course perfect for transit passengers. Excellent breakfast choices, fresh. The only thing was that the windows are not opening, so it was a bit out of fresh air.

Leisure Self

10/10

Exceptional

04 Jan 2026

Janet

Older property but adequate for the need at the airport. Staff very friendly and helpful. Hot breakfast was welcome.

10/10

Exceptional

24 Dec 2025

Brian

The hotel was almost at capacity yet it was very quiet and clean. The staff were well trained and helpful

Leisure Self

8/10

Excellent

24 Dec 2025

Ma Teresa

All good .

Leisure Friends

10/10

Exceptional

22 Dec 2025

Butet

The room was clean but the AC was making noise. The staff extremely helpfull and the food was good.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Linda

Staff was very courteous. Room was large. And hotel couldn't have been more convenient

Partner

10/10

Exceptional

08 Dec 2025

Brian

Hotel fit for a KING

Leisure Self

6/10

Pleasant

22 Nov 2025

graham

Room was clean and serviced daily if required.
I know its picky but there are no storage draws apart from 2
bedside tables with one small draw each side of the bed.
No face flannels and only 3 coat hangers.
Not bad otherwise

Leisure Self

10/10

Exceptional

16 Nov 2025

David

Convenient, clean and quiet

10/10

Exceptional

14 Nov 2025

Michael

Great stay with excellent staff.

8/10

Excellent

14 Nov 2025

Amibasilona

Great staff, clean room, good size bed and enough floor space, very convenient.

8/10

Excellent

12 Nov 2025

Brigitte

Friendly staff

Leisure Family

10/10

Exceptional

12 Nov 2025

Mustafa

clean

Self

6/10

Pleasant

10 Nov 2025

Jorge

This is your sleep one night before airplane hotel. Don't look for luxury. It's fine for one night.

Leisure Friends

10/10

Exceptional

04 Nov 2025

Radek P

Great service & a pretty good hotel.

Partner

10/10

Exceptional

29 Oct 2025

Laila

Quick check in. Notified HSKP that sheets were not clean and they immediately moved me to another room. All good. Enjoyed a good meal in the restaurant. Easy check out. Assistance to sky train helpful.

Thank you.

Leisure Self

10/10

Exceptional

17 Oct 2025

Leslie

Excellent buffet breakfast. Serving starts early, at 3 am. A free Skytrain is available between T3 and T1 to the Terminal 2 station near where the hotel is situated. Clean room. Strong wifi. Very pleasant and helpful staff. Highly recommended hotel.

Leisure Self

8/10

Excellent

16 Oct 2025

Ben

Short stay between flights with late check out arrangements per hour perfect if you’re tired and don’t want to deal with Jakarta traffic
Food and cold beer excellent

Leisure Friends

10/10

Exceptional

12 Oct 2025

Joshua

Room was great for a quick one night stay.

Self

10/10

Exceptional

08 Oct 2025

Douglas

We got enough rest. And food nearby was good.

10/10

Exceptional

30 Sep 2025

Robin

Very good stay just a short walk from the airport

10/10

Exceptional

25 Sep 2025

David

A very short walk from the hotel to the domestic terminal for my early morning flight.

Business Self

8/10

Excellent

24 Sep 2025

Baskaran

The condition of the room, bedding and the cleanliness was very good and comfortable.

Self

8/10

Excellent

18 Sep 2025

Estela

the staff and property was very nice the only problem is that we were awaken every morning at 4:30 am with morning prayers as a mosque is behind

Leisure Family

8/10

Excellent

08 Sep 2025

LEANNE

It was an ok stay - the staff were great. The restaurant was ok but limited

Leisure Partner

6/10

Pleasant

24 Aug 2025

AHMED

Advantage for this hotel it’s two minutes walk to terminal one. It’s not that new not very clean, but it’s OK.

6/10

Pleasant

17 Aug 2025

Susanti

Staff was very helpful with checks in and carrying luggages

Leisure Family

10/10

Exceptional

27 Jul 2025

Carolyn

Very convenient location in terminal 2 CGK. A good place to rest from a long flight. The staff are very friendly and helpful, I've stayed here three years in a row and the staff remembers me. Has a full service restaurant, beer and drinks, room service, shuttle service and a smoking lounge.

Leisure Self

10/10

Exceptional

25 Jul 2025

Carolyn

Excellent staff!

Leisure Self

10/10

Exceptional

24 Jul 2025

Patricia

Staff was very friendly and helpful. The room was clean and quiet, though a bit dated. Overall good experience thanks to the good service and the fact that it is inside the airport.

Leisure Self

10/10

Exceptional

27 Jun 2025

David

Easy to find for a long overnight layover, great view from the room and free breakfast.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

JEFFREY

It was great to have such a nice place right at the airport so we didn't need to go into the city just for the night.

Business_and_leisure Family

8/10

Excellent

05 Jun 2025

Alastair

Great views of the airport and runway

Leisure Friends

10/10

Exceptional

01 Jun 2025

Alexander H

I have used this hotel for circa 25 years. The standard has not changed, as good today as when we first stayed. Whilst not 5 star, the hotel is very convenient for transit, and the staff very friendly and helpful. Other more modern hotels exist nearby which are lower cost, our choice is always to stay here.

Partner

8/10

Excellent

14 May 2025

Cory

Nice bed to rest between flights. Shuttle to airport.

Business Family

10/10

Exceptional

14 May 2025

Antonio

very nice staff, very welcoming. clean rooms

10/10

Exceptional

09 May 2025

Olga

I stay there every time I tram

10/10

Exceptional

08 May 2025

Jeane

The breakfast was good, but the room floor is dirty and the bed sheet its got stain on it. I can’t ask the staff for changing the sheet since I arrived nearly in the middle of the night. Also the water jug is not working. Is not really good situation after long flight. I only stay for 1 night because I need to travel to other city.

Leisure Partner

8/10

Excellent

05 May 2025

Verified traveler

Stay here for transit

Very convenient transit hotel. Clean helpful staff.

Self

10/10

Exceptional

28 Apr 2025

Elizabeth

Loved my stay!

The environment is comfortable, and the staff is outstanding! I had to leave very early in the morning due to changing flight times and I would’ve liked to stayed longer

Self

10/10

Exceptional

25 Mar 2025

Isabel

Conveniently located in Terminal 2 near Skytrain entrance. Quiet, early breakfast available. Perfect for early morning flights

Leisure Self

10/10

Exceptional

27 Feb 2025

Kelly

I stayed here at the start of my trip and the end of my trip. Both times my rooms were very nice and comfortable. The staff was very helpful and kind. Even being right at the airport the noise level was very low and didn't disturb the room. I would recommend this location.

Leisure Self

10/10

Exceptional

08 Feb 2025

Maffia

Wonderful

Friends_and_family Family

8/10

Excellent

27 Jan 2025

Abdul

Property was inside the domestic terminal so it was convenient to go down and straight to my next flight. Also many food options. Breakfast was included and was good. Staff was helpful.

Business_and_leisure Self

10/10

Exceptional

22 Dec 2024

Azwina

The staff attended to my check-in, Riki, was extremely helpful and has great initiative. As we travelled in a big group of 3 families (11 ppl including kids), priority was transportation as we were heading to Bandung via Whoosh. He assisted in coordinating transport with the drivers and provided me with updates and with his help, the process was such a breeze. So, Thank you Riki for your great service!

Leisure Family_with_children

10/10

Exceptional

04 Dec 2024

GOH Phuay

Clean, comfortable, good value for money

Business

10/10

Exceptional

01 Dec 2024

grace

Great option for transit through CGK. The staff are friendly and knowledgeable.

Friends_and_family Friends

8/10

Excellent

08 Nov 2024

Jason

Take the skytrain to Terminal 2 and then walk to area 3 and walk up the stairs to the hotel. Great hotel for long layovers

Leisure Self

8/10

Excellent

07 Nov 2024

John

It's convenient when traveling

Leisure Family

8/10

Excellent

06 Nov 2024

Steve

This hotel was a little bright spot in the midst of a long, multi-flight voyage. The staff was very attentive, and the room we were in was clean, quiet and comfortable. It was located right at Terminal 2–which was very convenient. We would stay here again.

4/10

Poor

02 Nov 2024

Diana

My stay

They did not have my reservation in the system for this stay. They did have my reservation for the October 17 to 19 stay

Friends_and_family Friends

6/10

Pleasant

27 Oct 2024

John

It's convenient when having to fly out early.

Leisure Self

10/10

Exceptional

25 Oct 2024

Criscel Joyce

It’s a nice hotel and convenient cuz it’s near the airport train. Food was great.

6/10

Pleasant

22 Oct 2024

Ruth

Screaming in the hallway at night that woke me up. Not very clean. Old broken furniture. Felt scared for my safety. Restaurant was ok for breakfast.

Business Self

10/10

Exceptional

22 Oct 2024

Kathleen

Very friendly and super helpful staff. Easy to find and easy to get to from any terminal.

Leisure Family_with_children

8/10

Excellent

13 Oct 2024

Paul

A bit tough to find, but convenient if you are laying up for a night at CGK. Shuttle service back to the terminal is nice.

Business Self

4/10

Poor

28 Sep 2024

Beau

It was conveniently located but dragging your bags up the ramp was difficult. The walk to the rooms was very long and not explained or helped with. The whole building is dark and outdated.

Business Self

10/10

Exceptional

26 Sep 2024

Jody

Perfect for a quick overnight layover before an early morning departure.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Tina

The towels are too old. Other things no complaint, the location is good for traveller

Business

4/10

Poor

10 Sep 2024

Randall E

The pickup driver kept us waiting for 45 minutes at night. Not cool.

8/10

Excellent

27 Aug 2024

Geoffrey

Close to airport rail

8/10

Excellent

27 Aug 2024

Geoffrey

Very close to the airport rail

Leisure Friends

8/10

Excellent

17 Aug 2024

MARCELO

Good

Leisure Self

10/10

Exceptional

07 Aug 2024

gregory

The property was more than adequate for a one-night stay.

Leisure Self

10/10

Exceptional

29 Jul 2024

Thomas

Very pleasant and most enjoyable.!!will definitely recommend and return

Leisure Partner

10/10

Exceptional

13 Jul 2024

Meloney

Very convenient, it would be nice if they had a hotel shuttle between terminals after the sky car is closed. Got over charged in the taxi

8/10

Excellent

13 Jul 2024

Kirsten

So convenient if you have an early flight. Clean, comfortable, and quiet rooms. Very nice staff. A heads up there is a smoking lounge that isn’t well insulated, so ask for a room far away from it.

Business_and_leisure Self

10/10

Exceptional

10 Jul 2024

Stephanie

Perfect airport hotel

GREAT hotel. Arrive at 1:30 am- staff seemed to be waiting just for me. Kind, attentive, swift. Hotel perfect for this purpose. Morning breakfast was DELICIOUS, coffee- hot!

Self

10/10

Exceptional

07 Jul 2024

Bradley

Its a perfect hotel if you fly into Jarkarta at night and to another destination in the morning. Although the room is very basic and old, the bed is comfortable and the staff maintains the room in clean condition. The staff is super attentive and the breakfast is tasty.

Business Self

6/10

Pleasant

17 Jun 2024

Verified traveler

Stairs, steps and no elevator

Old but comfy and good value airport hotel, 5 mins walk from Term2 however not at all Accessible as was advertised - no elevators, escalators were working at time of visit 16/06/24 and no concierge or bellhops at ground level to help carry guests bags up steep flights of stairs. Otherwise hotel met my expectations

Business

8/10

Excellent

29 May 2024

Bruce

We will use the skytrain next time rather than being Shanghai’d by the taxi divers.

10/10

Exceptional

23 May 2024

dainan

Very good location and value for airport hotel.

Leisure Family

8/10

Excellent

22 May 2024

John

Friendly staff room was comfortable and the food at the restaurant was very good.

Self

4/10

Poor

16 May 2024

catherine

Bed bugs!

8/10

Excellent

15 May 2024

Julie

I love the convenience of getting of plane and staying at airport for my flight the next day. Staff is great, rooms clean and comfy. Great place to stay.

Leisure Self

8/10

Excellent

12 May 2024

Andrew

This was the nearest hotel to the airport that we could find for a nine-hour layover at night. The free shuttle was on time, and the driver quickly found us via WhatsApp. The hotel furnishings are old, and the room was small. We had a non-smoking room, and it was clean. But the lobby and hall reeked of tobacco. The hotel is in terminal 2, and our flights were in terminal 3. We requested a return shuttle ride to terminal 3 to catch our flight, and we got it. So everything worked as planned, and we enjoyed our rest. However, when our flight returned to Jakarta about 10 hours later because of a volcano eruption at our destination, we chose to stay at another hotel as we waited to rebook our flight. The new hotel, Fairfield by Marriott, was cheaper, a lot newer, free of tobacco stench, and also had a free airport shuttle.

Business Partner

10/10

Exceptional

08 May 2024

Nataliia

airport hotel

very convenient location, quick check out, clean room. nothing fancy, but excellent choice for a stay over in the airport!

Partner

8/10

Excellent

04 May 2024

Mark

A

2/10

Poor

24 Apr 2024

Joseph

Unfortunately, I booked this hotel for family member who couldn’t travel due to airport being closed/Mt Ruang eruption and no matter what they wouldn’t refund/credit the account.
Travel was just postponed on a different date but sadly no budge from the hotel management to do anything but keeping the money.
Hetel is in Indonesia & eruption happened in Indonesia ☺️🙁

10/10

Exceptional

23 Apr 2024

Julie

Nice clean airport hotel. Located in terminal 2. They had shuttles. Very easy location. Staff thoughtful and kind. Will stay there again

6/10

Pleasant

18 Apr 2024

satoshi

I think many guests stay at this hotel with large luggage, but there are so many steps that it is difficult to move around.

10/10

Exceptional

16 Apr 2024

Noor

Good

Everything is good, except the dirty plates in front of the door

Business Self

10/10

Exceptional

10 Mar 2024

Robert

This is an ultra-convenient and nicely priced hotel in terminal 2E at Sukarno Hatta. Staff are professional, friendly, and helpful. Rooms are spotlessly clean and well laid out. An additional standout is the included breakfast, which has many options -- Indonesian, Western, and Chinese. All in all a very good airport hotel.

Business Self

10/10

Exceptional

29 Feb 2024

Vaughn

Nice and clean, great place to rest. The best French fries, I've ever had. Thank you for everything 😊

Leisure Self

6/10

Pleasant

02 Feb 2024

Kevin

No hot water for showering.