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Tru By Hilton Gaylord

Gaylord - MI · United States

1048 West Main StreetView location

8.8/10Excellent629 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Gaylord

We're located in Gaylord, close to the Alpine Swiss Village Shopping Plaza, world-class golf courses, and downhill and cross-country skiing. Kick back in our comfy hotel with amenities for you, including an indoor pool, 24-hour fitness center, and pool table.

Read more about this hotelShow less

When you stay at Tru By Hilton Gaylord, MI in Gaylord, you'll be near ski runs, within a 5-minute drive of Otsego County Historical Museum and Call of the Wild Museum.

This hotel is 1.1 mi (1.8 km) from Bavarian Falls Park and 1.5 mi (2.4 km) from Otsego Memorial Hospital. Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Otsego County Historical Museum 1.2 km / 0.8 mi
Call of the Wild Museum 1.8 km / 1.1 mi
Bavarian Falls Park 1.9 km / 1.2 mi
Otsego Memorial Hospital 2.3 km / 1.4 mi
Otsego County Sportsplex 2.4 km / 1.5 mi
Gaylord Discovery Center 2.5 km / 1.5 mi
North Central State Trail 2.8 km / 1.7 mi
Otsego Golf Club 3 km / 1.9 mi
Aspen Park 3.3 km / 2.1 mi
Otsego Lake 6.8 km / 4.2 mi
Marsh Ridge Golf Course 7.6 km / 4.7 mi
Gaylord Country Club 7.8 km / 4.8 mi
Rick Smith Golf Academy 8.1 km / 5 mi
Lake Twentyseven 8.6 km / 5.4 mi
Treetops Resort 8.9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 92
  • Number of floors (main building): 4
  • Double rooms: 40
  • Suites: 7
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 13 more facilities & services
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Smoking areaExtra charge
  • PrinterExtra charge
  • FaxExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Gaylord

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Tru By Hilton Gaylord

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 21 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    Tru By Hilton Gaylord

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Fridge
    • TV
    • Hairdryer
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 21 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Gaylord

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • TV
    • Cable TV
    • Desk
    • Wi-fi
    • Fridge
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru By Hilton Gaylord

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 21 m²TWN.H6-1
    TWIN AccessiblePhoto unavailable1 photo

    Tru By Hilton Gaylord

    TWIN Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Room amenities

    • Disability-friendly bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Fridge
    • Hairdryer
    • Internet access
    • TV
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru By Hilton Gaylord

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 21 m²TWN.H6
    TWIN AccessiblePhoto unavailable1 photo

    Tru By Hilton Gaylord

    TWIN Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Wi-fi
    • Cable TV
    • Hairdryer
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • TV
    • Fridge
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 21 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable4 photos

    Tru By Hilton Gaylord

    TWIN TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Room amenities

    • Hairdryer
    • Internet access
    • TV
    • Cable TV
    • Wi-fi
    • Ironing set
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Tru By Hilton Gaylord

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 21 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Tru By Hilton Gaylord

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Wi-fi
    • Fridge
    • Ironing set
    • Cable TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible-Two Queen BedsTWIN • Accessible-Two Queen Beds • 21 m²TWN.H6-2Q
    TWIN Accessible-Two Queen BedsPhoto unavailable3 photos

    Tru By Hilton Gaylord

    TWIN Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-2Q

    Room amenities

    • Wi-fi
    • Cable TV
    • TV
    • Hairdryer
    • Internet access
    • Fridge
    • Ironing set
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Gaylord

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton Gaylord

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 21 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Tru By Hilton Gaylord

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Hairdryer
    • TV
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Ironing set
    • Fridge
    • Cable TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Gaylord

8.8
Excellent
629 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Kandi
Very well maintained and clean! Staff was awesome. Great breakfast, comfy beds, bathroom amenities were abundant and great smelling. Highly recommend a stay.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Stephen
Very clean rooms, nice clean bathroom, and well-maintained facility. Loved the pool table and kid-friendly area in the lobby!
Family_with_children
8/10
Excellent
08 Jul 2026
Drew
Clean
Partner
10/10
Exceptional
07 Jul 2026
JoAnne
Great hotel! New and very clean. The pool is a little challenging with small kids because it's lowest depth is 3 ft, but for others that may not be an issue.
6/10
Pleasant
06 Jul 2026
Dave
clean and friendly staff. This is a no thrills room. A bed and tv. No closet storage, A basic breakfast. It works if only there to sleep.
Partner
10/10
Exceptional
05 Jul 2026
Randall
Extremely clean and comfortable rooms
Self
10/10
Exceptional
05 Jul 2026
David
Great spot
Business
10/10
Exceptional
02 Jul 2026
Robert
Clean room
Partner
10/10
Exceptional
28 Jun 2026
Abby
N/a
Partner
10/10
Exceptional
21 Jun 2026
Dena
We chose this location as it was pet friendly. Room was perfect, the breakfast was great and the staff was very helpful.
The young lady at the desk was very knowledgeable concerning local restaurants, and her recommendations were spot on!
Partner
6/10
Pleasant
06 Jun 2026
Michael
I’ve never stayed at a hotel where I could hear very clearly the guests in the room above us. Very thin floors. Water pressure on the shower was poor. Definitely not worth the $260 we paid.
Partner
6/10
Pleasant
25 May 2026
Amanda
Nice place. Front counter person didnt tell us what floor our room was on but was told i could park around the build when i got to the other door had a sign that the door couldnt use but room was small need more and different breakfast choices then pool was a bit on the cold side and need to be clean, no light in the parking lot. But othere then that was a nice place
Friends_and_family Family
10/10
Exceptional
17 May 2026
David
The room was small, but clean and provided everything we needed. It was great to have a huge TV. We will definitively stay again.
Partner
8/10
Excellent
11 May 2026
Brent and Angela
Kallen at front desk was very helpful. We traveled with pets and all the staff enjoyed giving them pets. We were there a whole week and they could have been better at servicing room, clean towels etc.
Partner
10/10
Exceptional
11 May 2026
Javier
Easy checking in
And friendly staff
Family
6/10
Pleasant
03 May 2026
Loriann
Breakfast looked horrible. Nothing appealing about it at all. Left hotel to have breakfast somewhere else. Horrible night sleep because hotel is right on top of freeway. Semi trucks screaming all night long. If you stay there you must get a room on the backbside. The freeway will keep you up.
Self
10/10
Exceptional
30 Mar 2026
KJ
Great breakfast.
10/10
Exceptional
29 Mar 2026
Rebecca
The whole experience. I know it’s a newer facility but it’s very well maintained vs other Gaylord hotels I’ve stayed in. I very much appreciate the updated technology with the TV options. The other ones in the area could take note and upgrade their outdated equipment.
Partner
4/10
Poor
27 Mar 2026
Kenneth
Didnt eat breakfast after the booger we saw stuck to our rooms ceiling.
Partner
10/10
Exceptional
26 Mar 2026
Tiiu
Breakfast was very good. I loved their pancake making machine…. Parking very convenient.
Partner
10/10
Exceptional
22 Mar 2026
James
Rooms yery clean
Partner
10/10
Exceptional
22 Mar 2026
Brian
Loved that there was a pool table and a wonderful lounge area. We were a multi generation family there for the weekend with teenagers who thoroughly enjoyed chess, the pool table, and the other board games that were available, so thank you! The welcome bag was also a nice touch. Such an awesome, relaxing environment. Great hotel. Thank you, thank you!
Family_with_children
10/10
Exceptional
22 Mar 2026
Mike
Na
10/10
Exceptional
19 Mar 2026
SUSAN
Na
Self
10/10
Exceptional
08 Mar 2026
Josh
Room was very nice, clean and comfortable. Bed frame was a little noisey though *sorry neighbors*
Partner
8/10
Excellent
05 Mar 2026
Carol
Convenient location to skiing. Nice room.
Partner
10/10
Exceptional
02 Mar 2026
Tiiu
Only one treadmill worked properly no exercise bike
Partner
10/10
Exceptional
02 Mar 2026
Tiiu
I wish the gym had an exercise bike. It did have two treadmills, but one was not very operational. It would start, but it would not work properly.
Partner
6/10
Pleasant
01 Mar 2026
Kate
N/a
10/10
Exceptional
22 Feb 2026
todd
Yes
Partner
10/10
Exceptional
22 Feb 2026
Lindsay
We enjoyed our stay. The building was neat and tidy, with plenty of ice machines and a place to fill up your water bottle. Our room was cute and clean. Very friendly staff. We would definitely stay here again!
Partner
8/10
Excellent
21 Feb 2026
Robert
Room was clean, staff was helpful
Self
10/10
Exceptional
21 Feb 2026
Lynn
There was not a hot tub
8/10
Excellent
20 Feb 2026
Harvey
Clean room. Pleasant staff
Partner
8/10
Excellent
18 Feb 2026
Amy
Nice hotel-family friendly, clean, welcoming staff. Only rating 4 stars instead of 5 because the mattresses were rock hard.
8/10
Excellent
18 Feb 2026
Beth
Clean room and staff
10/10
Exceptional
15 Feb 2026
Jessica
Clean rooms, great staff and wonderful breakfast!
Business_and_leisure Family
10/10
Exceptional
14 Feb 2026
Katie
Quiet
8/10
Excellent
13 Feb 2026
Trevor
Clean and comfortable.
10/10
Exceptional
08 Feb 2026
Robert
Very nice hotel. Clean room. Good amenities. Liked the soap in shower and bathroom. I hate the cheap bar soaps. Breakfast was good. Nice lobby with TVs. Staff very nice.
10/10
Exceptional
07 Feb 2026
Riley
Room was well kept.
10/10
Exceptional
02 Feb 2026
Kathleen
All of the above
Leisure Pet
10/10
Exceptional
26 Jan 2026
Heather
The rooms and all public areas are very clean
Leisure Partner
10/10
Exceptional
18 Jan 2026
James
Clean rooms white Clean towels. Plenty of pillows
Friends_and_family Family
10/10
Exceptional
13 Jan 2026
Jerry Lee
Clean, quiet affordable/reasonable. Never a problem checking in or out. Other family members that travel this way prefer to stay here too. My niece says, “this is my favorite place to stay” when they travel to lower Michigan.
Business_and_leisure Family
10/10
Exceptional
13 Jan 2026
brooke
Friendly staff clean rooms
6/10
Pleasant
11 Jan 2026
Sumaya
Breakfast could be more extensive
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Sherrilyn
Room was very clean and spacious. The beds were luxurious and comfortable. The staff was couteous and polite. An over all experience.
Business
10/10
Exceptional
07 Jan 2026
Gerald
Good stay.
Business
8/10
Excellent
04 Jan 2026
Crystal
Minimal breakfast options compared to other Tru, food was often out and coffee Rand out often
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Zachary
Rooms are small but the hotel is in good condition.
Friends_and_family Family
8/10
Excellent
03 Jan 2026
Dian
Super helpful and friendly staff. Clean room. Bed was amazing. Only con was there was absolutely no hot water at 9am when I went to shower. Hubby barely had hot water and the pressure was awful. Everything else was great.
Leisure Partner
8/10
Excellent
02 Jan 2026
Jessica
Room was clean. Staff was friendly.
Self
10/10
Exceptional
01 Jan 2026
John
Great rooms and staff
Leisure Friends
10/10
Exceptional
27 Dec 2025
Zaid
Exceeded our expectations
10/10
Exceptional
19 Dec 2025
Dale
Happy with the cleanliness of the room, no complaints. Everyone was friendly and helpful.
Business Family
8/10
Excellent
05 Dec 2025
Gerald
Hotel is nice.
Business
2/10
Poor
03 Dec 2025
Mark
The power was out. Had to leave and go to Traverse City and book a different hotel.
10/10
Exceptional
30 Nov 2025
Justine
What a great stay very kid friendly, pool is perfect for younger kids!
Friends_and_family Family
4/10
Poor
29 Nov 2025
MARY
The elevator was broken because of the storm, we arrived on Friday evening and it could not be fixed until the Monday and my husband had a breathing machine which we had to physically carry upstairs which was very exerting however were very helpful. I do not understand why they don't have ice buckets in the room which can be used on multiple occasions, why do we have plastic ice buckets that are only usable once hanging on to the ice machine. There was no fruit at breakfast, the bread will stale the bagels were stale. I wonder when people think of these new concept of catering to millennials do they actually realize that what we do is sick a value for money please which will give us comfort. There were new glasses in the room there was not comfort in the room it was very basic, the room was small and it felt like economy rather than something chic for a millennium. The bathroom was nice and the toiletries in the bathroom were very good. The room was clean.
Leisure Family
8/10
Excellent
28 Nov 2025
Paula
The young lady that checked us in was fantastic.
Leisure Partner
2/10
Poor
21 Nov 2025
Chris
The room was filthy! There was black mold in the bathroom, ants in the bathroom, shower was filthy, bathroom floor was dirty and had hair all over, and the roomsmelled musty
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
nick
Fun
10/10
Exceptional
18 Nov 2025
William J
The hotel is very clean, staff friendly and a good value
Business
10/10
Exceptional
17 Nov 2025
James
yes,team was happy andhelpful
Partner
10/10
Exceptional
15 Nov 2025
Christina
We had a great visit. The room was clean and the staff was friendly.
Leisure Family
10/10
Exceptional
09 Nov 2025
Christie
Clean and staff was awesome!
Partner
10/10
Exceptional
31 Oct 2025
Rebecca
Room was super clean as was the whole property

Partner
8/10
Excellent
30 Oct 2025
Scott
Room was clean; very minimalist. Bed linen somewhat rough and scratchy.
4/10
Poor
29 Oct 2025
Halli
Room was warm and stinky
Friends_and_family Friends
10/10
Exceptional
29 Oct 2025
Dairus
yes
10/10
Exceptional
27 Oct 2025
Randy
Very satisfied with the accommodations and the ease of checking in.
Leisure Partner
8/10
Excellent
26 Oct 2025
Shelly
The room was clean except right up at the baseboards, small debris of some kind. The mattresses were a little hard for our liking but good. There was a bit of noise before falling asleep but we just turned the fan on high to drown it out. Breakfast was good except the sausage, we didn't like it but the other stuff was good.
Leisure Partner
10/10
Exceptional
23 Oct 2025
AUDREY
All was great except the breakfast
Partner
10/10
Exceptional
20 Oct 2025
Yvonne
Room was clean. Bed was comfortable. Nice breakfast choice.
Partner
2/10
Poor
19 Oct 2025
Sabrina
Floors in the room were very dirty. Also, very loud footsteps from the room upstairs could be heard all night long. Terrible night with no sleep.
10/10
Exceptional
18 Oct 2025
Shiyan
Very good
Leisure Family
10/10
Exceptional
16 Oct 2025
Kevin

Good nights sleep

Clean, well kept and friendly staff. Overall a good experience.
Partner
10/10
Exceptional
16 Oct 2025
Dawn
Room was comfortable and had most everything needed. Did miss having coffee in my room. Had a well stocked coffee station in the lobby though. Enjoyed my stay!
Self
10/10
Exceptional
15 Oct 2025
Melisa Mariam
Clean room and easy check in
6/10
Pleasant
15 Oct 2025
Ann
Asked for handicap room but was not expecting a hearing impaired room. Wanted one with provisions for physical handicap. Maid service did not come every other day as was stated.
6/10
Pleasant
13 Oct 2025
Natasha
Ok for the price. The room we booked was not available. Breakfast was very basic - bread, eggs, sausage and oatmeal. No fruit, yogurt or anything else.
6/10
Pleasant
11 Oct 2025
Alishia
No microwave in the room, no storage. Contact lenses on the floor, we wear glasses. Best Western is better, breakfast was decent at least.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Laura

Great stay

Clean facility. Relatively new. Great staff
Friends_and_family Friends
10/10
Exceptional
07 Oct 2025
Kimberly
Clean, everything I needed
10/10
Exceptional
05 Oct 2025
winfield
Very nice , off season rates are good
Leisure Partner
10/10
Exceptional
05 Oct 2025
Amy M
The rooms are nice and clean
Business Partner
10/10
Exceptional
02 Oct 2025
jin min
Everything was good.
4/10
Poor
30 Sep 2025
Anthony
TV did not work and A/C did not work
Leisure Family
10/10
Exceptional
29 Sep 2025
Sherrilyn

Awesome stay in Gaylord Mi

This was such a nice stay. Immediately we were impressed by the smoothness and quickness of check-in and the HUGE room and bathroom. Everything was so clean and comfortable. We will definitely be staying here again.
Friends_and_family Friends
8/10
Excellent
28 Sep 2025
DONALD
no complaints.
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Joshua

Review

Very good place, good stay. Regretfully did not get to try out the pool table.
Friends_and_family Family
10/10
Exceptional
27 Sep 2025
Annie
Clean room nice staff
10/10
Exceptional
27 Sep 2025
Brian
Very nice hotel. Close to many food options and the highway. Breakfast was ok, not spectacular.
Friends_and_family Friends
8/10
Excellent
26 Sep 2025
Kevin
Easy parking
Partner
6/10
Pleasant
19 Sep 2025
Diana
Breakfast area very small. Staff had a hard time keeping breakfast items stocked. Could hear people walking in the room above us.
Leisure Family
4/10
Poor
17 Sep 2025
Robert
Used an outside app to make my reservation and I had trouble checking in in terms of the hotel not letting my golf companions check in; I had to pay for everyone; they could not pay for their own rooms when we got there. Very inconvenient!
10/10
Exceptional
14 Sep 2025
Ramona
Convenient location close to restaurants friendly staff and clean
Leisure Partner
6/10
Pleasant
13 Sep 2025
Deborah
Pet friendly and coffee shops nearby.
Leisure Pet
10/10
Exceptional
09 Sep 2025
David

UP trip

Very nice hotel, good customer service
Friends_and_family Family

Location & surroundings

Tru By Hilton Gaylord
1048 West Main Street, Gaylord, United States

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Tru By Hilton Gaylord

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