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Americas Best Value Inn Gaylord

Gaylord - MI · United States

2880 S Otsego AveView location

5.2/10Review score476 Reviews
Cleanliness5.8/105.8
Service6.0/106.0
Comfort5.8/105.8
Condition4.8/104.8
Location7.6/107.6
Neighborhood6.6/106.6
Value6.8/106.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Americas Best Value Inn Gaylord

The Americas Best Value Inn - Gaylord offers 40 spacious, pet-friendly guest rooms with high-speed internet and cable TV. Enjoy a complimentary continental breakfast and 24-hour coffee and tea in the lobby. Located off I-75, exit 279, we're close to area attractions.

Kids will love the nearby Call of the Wild Museum and Bavarian Falls Park. For outdoor enthusiasts, snowmobiling is accessible right from the hotel. Dining options like Hops N Schnapps Pizza and Deli, Subway, and Mama Leone's Restaurant are less than half a mile away.

Read more about this hotelShow less

With a stay at Americas Best Value Inn Gaylord in Gaylord, you'll be within a 5-minute drive of Otsego Lake and Gaylord Discovery Center. This hotel is 1.9 mi (3 km) from Marsh Ridge Golf Course and 2.2 mi (3.5 km) from Call of the Wild Museum.

Make yourself at home in one of the 40 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Otsego Lake 1.1 km / 0.7 mi
Aspen Park 2.3 km / 1.4 mi
Gaylord Discovery Center 2.9 km / 1.8 mi
Otsego County Sportsplex 2.9 km / 1.8 mi
Marsh Ridge Golf Course 3 km / 1.9 mi
Call of the Wild Museum 3.5 km / 2.2 mi
Bavarian Falls Park 3.7 km / 2.3 mi
Otsego County Historical Museum 4.5 km / 2.8 mi
Otsego Memorial Hospital 5.3 km / 3.3 mi
Loon Golf Resort 5.5 km / 3.4 mi
Natural Golf Course 5.8 km / 3.6 mi
Otsego Golf Club 6 km / 3.7 mi
Otsego Lake State Park 6.1 km / 3.8 mi
Otsego Resort 6.6 km / 4.1 mi
Ballroom 7 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • Number of floors (main building): 2
  • Suites: 2
  • Connecting rooms
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 13 more facilities & services
  • Room service
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • NewspapersExtra charge
  • Towels and bed linenExtra charge
  • Game roomExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Americas Best Value Inn Gaylord

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Americas Best Value Inn Gaylord

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Americas Best Value Inn Gaylord

5.2
Review score
476 Reviews
Cleanliness
5.8 /10
Service
6.0 /10
Comfort
5.8 /10
Condition
4.8 /10
Location
7.6 /10
Neighborhood
6.6 /10
Value
6.8 /10
100 reviews shown
8/10
Excellent
06 Aug 2018
Verified traveler
Hotel was quiet. There was no housekeeping service, which I do not believe was explained.
8/10
Excellent
05 Aug 2018
Monika

Budget hotel

It was a decent hotel for the price. Nothing fancy but it was clean and suited us for the one night we were there. Breakfast was cleaned up really early- I went down a half hour ahead and it was out away already. But we slept well and shower was fine.
Partner
8/10
Excellent
29 Jul 2018
Sue
Nice stay at a good price! The rooms were nice and clean.
6/10
Pleasant
25 Jul 2018
Verified traveler
The beds were not comfortable. Everything else was OK.
2/10
Poor
14 Jul 2018
FamilyTraveller

Avoid This Hotel

There were people openly smoking marijuana in the hallways. The staff was swearing at guests. The rooms were filthy.
8/10
Excellent
25 Jun 2018
Lisa

A gem in disguise

We were worried when we first saw the place, it looked a bit run down. But it turns out that it has a new owner that is in the process of renovating it, so even in the few days that we were there quite a bit of work was done. And even though it was a bit worn, it was absolutely spotless clean, the staff was very friendly and accommodating, and we've already made reservations for our trip next year! It was very fortunate that we were unable to book the hotel we usually stay at in Gaylord, this was a much better stay.
Partner
2/10
Poor
13 May 2018
Verified traveler
Disgusting
4/10
Poor
28 Jan 2018
Verified traveler

Scary Situation!

Evening desk clerk could not find my reservation even though I had just booked it on line and had proof of my confirmation. Told me to call the booking company and then suddenly he finds it. Check into my room and four hours later as I’m dozing off I hear my hotel door open and 2 people enter. The desk clerk had given my room to someone else while I was occupying it! Needless to say, I didn’t get much sleep that night.
8/10
Excellent
31 Dec 2017
kristen

nice bed

convenient, comfy bed, clean place. would stay again.
8/10
Excellent
29 Dec 2017
Verified traveler
Could use a little TLC, but overall a great place for the price.
Family
6/10
Pleasant
28 Dec 2017
doug

Overnight.

It was a good on route stop. Room was comfortable. Room temperature was perfect.
8/10
Excellent
26 Dec 2017
Angela

good value, great service

Basic accomadations, but clean , great value , very nice desk service
6/10
Pleasant
16 Nov 2017
Verified traveler

Gaylord

Room cold not heating up very fast. Rooms clean but needs to be updated furniture well used
6/10
Pleasant
16 Nov 2017
Kay

Location was great, but...

The location was convenient for our trip, the staff was friendly, but the bed was uncomfortable...
4/10
Poor
03 Nov 2017
Patricia

Yuck

Front desk did not appear for over 20 minutes, was extremely difficult to understand, rooms were very worn out, no fridge, worn linens
Partner
6/10
Pleasant
16 Oct 2017
Verified traveler

Cheap clean

Needed just solace to sleep nothing fancy but clean
8/10
Excellent
05 Oct 2017
Sara
Nice clean hotel. No tv remote in room. Couldn't get tv to work after getting remote from front desk.
Family
6/10
Pleasant
29 Sep 2017
bruce
Get what U pay for. They r remodeling as they get some money. Breakfast was bare min. With milk, juice still in large bottles.
4/10
Poor
25 Sep 2017
Melissa

Will not stay again

It was so dirty. Spit in the sink and not enough towels. It was horrible!!
Family
8/10
Excellent
24 Sep 2017
Bert
The hotel was very nice and clean. The staff was friendly. The breakfast was good. The only real negative was that the air conditioning was not working.
Partner
2/10
Poor
17 Sep 2017
Dennis

BAD STAY

The romm was in need of some update. The A/C did not work and when we complained they came to our room and checked it and said it was a new unit and they could feel some cool air. We told them it was not cooling the room and they did nothing. We told them in the morning the A/C had not worked all night and we had to sleep with the window open. They still stated it was a new A/C unit and we told them they better have it check or the next guest would complain too. The remote control did not work. The breakfast had just a few items and the coffee was instant. We will not be staying at an American Best Value again.
Partner
4/10
Poor
16 Sep 2017
Verified traveler

America's Worst

I think I now know what it would be like to sleep in an inner city zoo. The $10 pet fee is very reasonable - yet I did not expect Cockatiels, pot belly pigs, and kittens. Cats everywhere actually. I think a pimp beat his ho in the room next to ours. Screaming, slamming, cursing very loudly. The AC did not stay on, the TV was from 1990 (but had a LOT of channels - remote didn't work), mattresses like stone, hairball in the sheets of one bed, broken dresser drawer, no chair for the desk...

If you are looking for a place to safely, or rather, settle for cheap... this is it. Complimentary petting zoo included.
Family
4/10
Poor
14 Sep 2017
Dan

Not a pleasant or restful stay.

Booked a room with king bed through expedia. She had no sign of my reservation at check in, room was a double queen. The room had a bad smell, was noisy as I heard staff talking in the hall at night and the ice machine rumbling too. The vending machine was out if order and nothing, not even coffee was available until morning. I might gave been given a downgraded room because I had a dog with me, which I paid extra for.
4/10
Poor
11 Sep 2017
ken

In need of new management.

There was very little good to say about my trip to Anericas best value.

1) The indoor pool and hot tubs were closed down and that would have been fine if they let us know before we booked the hotel.

2) the front desk never had someone there. Ever time we needed them we had to call them on our cellphone.... because our room phone was not working.

3) I go to turn the tv on at night and there was no power cord for my cable box so I had to wait almost 30 minutes before they could find one.

4) my room phone was never fixed in the three days I was there. I normally wouldn't care but since I had so many other issues it just became another problem.

5) and this is the worst one yet... I got ready one morning for a wedding and when I came back my room had been broken into!!! Luckily I had literally nothing in there for anyone to take but that's besides the point... too many low class people in the area.

In my honest opinion pay a few extra bucks and go somewhere else. This place is a total bust!!

6/10
Pleasant
08 Sep 2017
judy

It was close to where we wanted to stop and easy t

The pool was closed for the season but we had a good time sleep. The breakfast left a lot to be desired but ok but wouldn't recommend it
8/10
Excellent
05 Sep 2017
tom

wedding weekend

very close to the wedding site, the hotel staff was very helpful would stay here again
2/10
Poor
03 Sep 2017
Verified traveler

Nasty, dirty bad hotel

Not good wish I could have got my money back and stayed some where else
6/10
Pleasant
26 Aug 2017
Verified traveler
Carpeting had cigarette burns in it! Room still smelled of smoke!
8/10
Excellent
23 Aug 2017
Morley
It wasn't bad. A little noisy. The mangers are friendly. Close to downtown. I probably would stay there again. No elevator. No air conditioning
Partner
8/10
Excellent
23 Aug 2017
cindi
simple basics but great price
4/10
Poor
23 Aug 2017
Verified traveler

Decent price. You get what you pay for.

Website pictures are deceiving. There was no pool or recreation at all. Staff was inattentive and absent all night. Scary! Room was ok but facilities mediocre. Like I said, you get what you pay for but not what you expected.
2/10
Poor
21 Aug 2017
V

Dirty,noisy,worn out

Every aspect of our room was either dirty, or in need of replacement. Rugs had burns, ceiling had some sort of explosive looking stain, bathroom had spider webs , and hair everywhere. The furniture and light fixtures were worn and bent. Also the hotel was unsupervised from 1am till 7am and subsequently there was the smell of cigarette smoke and lots of noise till 5am. I wouldn't stay here again if they paid ME!
2/10
Poor
19 Aug 2017
Jim

Couldn't stay

Requested a refund---this place should close-- everything is outdated and dirty.
6/10
Pleasant
18 Aug 2017
Verified traveler
It's alright for the price. Only needed to stay one night
Family
4/10
Poor
13 Aug 2017
Joe

....all I can say is...OMG!

Our first impression was the front desk \"clerk\" smoking away in front of the main entrance. If I didn't know any better, would have thought the place was a half-way house. Lobby was very presentable but the place reeked of cigarette smoke, chlorine and construction dust. Our room was shockingly disappointing. Carpets were dirty with small pieces of paper, lint and wrappers littered on the floor: bathroom shower had black smudges as if it had not been cleaned (later found the spots was where the enamel had worn off). Walls were badly patched; furniture was old and outdated; room painted a hideous green color, and the air conditioner kept going out all night long. Never, never again....while we are as frugal as anyone else, I quickly came to the realization that next time we stay in Gaylord, bite the bullet and pay the additional $30 to stay anywhere else.
2/10
Poor
08 Aug 2017
Colleen

Tore Up and Worn Down

It looked like they were in the middle of fixing this place up but, they really shouldn't have you in the rooms that are partially destroyed. The bed sheets didn't fit the bed at all. The sink was cracked along with the tub and the wall still needed to be plastereda lot of cracks were in this room. There was \"No\" BREAKFAST they had instant coffee and a toaster no bread and no juices. Th website for this notel says it has a pool. It does not have a pool. you should be happy the water drains in the tub.
10/10
Exceptional
07 Aug 2017
Suraj

Good choice for the money

We just needed a place to crash and this worked out perfect. The hotel was clean and fit our needs.
Family
6/10
Pleasant
05 Aug 2017
Jeffrey

Not bad for the Price

Night clerk had zero personality. I was given two queens when I booked a King. There was paper edging and paint chips all over the hallway as they must have been painting during the day. The tv volume did not work from remote so had to get up and change it. Bed was comfortable, shower was warm and good pressure. Morning clerk was very friendly.
Partner
10/10
Exceptional
28 Jul 2017
Monika

Good budget hotel

This was a great hotel for the price. Clean, roomy and all employees I encountered were super nice and welcoming. An hour or so to mackinaw city which made it a great location for us.
Family
4/10
Poor
19 Jul 2017
Amber

Don't stay here.

Please don't stay here. The price tag sounds sweet, but pay more for the holiday inn on the next exit. This hotel was gross. The room smelled like wet dog and cigarette smoke. The pool and hot tub are non-existent. We found the room where they are, but it is being used as a storage room and there's plastic trying to cover up the windows on the doors. My daughter was very upset because she was looking forward to swimming. Honestly, even if the pool did have water in it, with the lack of cleanliness of the rooms, hallways, etc. I wouldn't have even let her get in it. The carpet was old and wet by the window. Please don't take your family to stay there. Also, I had to pay up front instead of when we checked out, which I didn't like at all. But it's probably because people see the place and walk out on their reservations. The photos posted are misleading and the pictures aren't even that great! Just stay somewhere else!
Family
8/10
Excellent
18 Jul 2017
Verified traveler

Simple

Basic room for the money. Check in staff was not friendly but besides that everything was as expected
Family
6/10
Pleasant
10 Jul 2017
Mary

Quick overnight when traveling through.

Clean, comfortable room. Mattress was very firm - only complaint.
6/10
Pleasant
03 Jul 2017
James

A restful stay

happy with the price. easy to find. no elevator. hallway carpet was clean but carpet on the stairs needed vacuuming. room was clean. Shower was excellent.
Partner
10/10
Exceptional
03 Jul 2017
Tanya

Comfy beds

Clean rooms, comfortable beds.
Just what I needed.
10/10
Exceptional
28 Jun 2017
damon
Staff was nice and friendly. Hole is average.
6/10
Pleasant
19 Jun 2017
David

You get what you pay for, cheap room.

The room is what it is for the price. Dated but fairly clean.
I was under the impression there was no more smoking in any hotels in Michigan for the last several years.
However, the room next to me had a window fan on 24/7 (on a 90 degree day, mind you) and the only reason I can figure out why is the strong smell of cigarette smoke through the walls.
Nothing special, no frills, cheap room as it warranted.
Family
8/10
Excellent
08 Apr 2017
ted

Gaylord

Good value for price, clean, lots of hot water, a bit dated but that's why it's reasonable. I'd stay again.
4/10
Poor
30 Jan 2017
Verified traveler

Dissapointing!!!!

My tv remote didn't work, heater's thermostat didn't work properly.Almost stuck in parking lot twice,4 inches or more of snow fell. never plowed the two days I was there. Room smelled musty, hall smelled the same. Second night, kept up by party and slamming doors in the next room to mine.
4/10
Poor
28 Dec 2016
Murdoch

1st stop on U.P. Christmas Trip

This was supposed to be a convention center, yet there was no information on things to do in the area, restaurants, bars, pizza delivery and when I went to the front desk I was given one brochure and an \"I don't know\".
The breakfast in the morning was ok if you like your eggs and potatoes cold and green.
This was my first stay in Grayling in the off season. If this is a peek at the other hotels in the area, I will stay in Gaylord next time.
2/10
Poor
28 Nov 2016
Thomas

Avoid this place

The 2 employees I had contact with were nice and helpful. That being said, this place is bad news. Dirty carpet, bare bulbs in fixtures, there was a long hair in the bed, son woke up with red bug-bites on his arm, parking lot not plowed. Also, my headboard kept banging against wall do to \"activity\" in adjacent room.
6/10
Pleasant
28 Nov 2016
Sue
It was okay
Family
6/10
Pleasant
26 Nov 2016
Nicole
Walls very thin.... could hear everything the neighbor was saying/doing! Kept us up all night. People smoking right by entrance door so you walked right through it. Staff was pretty friendly and room was ok other than being able to hear everything.
Family
8/10
Excellent
19 Nov 2016
Kelly

Clean

Very nice staff. Sasha asked us if we needed anything. Very clean lobby and parking lot.
Partner
2/10
Poor
13 Oct 2016
Lisa

Terrible !

Booked our room and got there about midnight and no rooms available !! Expedia overbooked!!
2/10
Poor
03 Oct 2016
Verified traveler

Photos look nicer than it is

This hotel oversold itself on Expedia! It boasted a pool as one of the amenities. It does not have a functioning pool! It boasted free HBO on a pamphlet in the room.... there was no free HBO! The smell was a disgusting mixture of mustiness and dirt! The towels in the bathroom smelled the same way! The bathroom light/fan squeaked loudly! The walls were so thin you could hear everything! It was not a restful or relaxing hotel! If I knew I could get my money back I would have never stayed here!!!!
8/10
Excellent
03 Oct 2016
pete

Nothing special, but nice staff and comfortable be

Slept here, pretty standard hotel. Room to park my rig in the lot, no complaints here. Would stay here again.
10/10
Exceptional
02 Oct 2016
Joseph

Clean, comfortable and affordable.

A nice, older hotel with fine amenities for the price. Located close to town with lots of shopping, restaurants and golf courses nearby.
Partner
6/10
Pleasant
13 Sep 2016
Patricia

so sohotel

The rooms were clean, but the furniture is old and needs to be replaced
Family
4/10
Poor
05 Sep 2016
BRENT

poor we booked soley for location and whirlppool

hotel was clean but we booked for location and whirlpool. they no longer have a whirlpool we were not happy. overall rating is poor but it was the cheapist place in town.
Family
6/10
Pleasant
16 Aug 2016
Melinda

Friendly staff - needs some updating.

The staff was very friendly and accommodating. Hotel in dire need of updating. Pool and spa out of order. I realize this reflects a lower fee, but I am willing to spend a little more for a small amount of renovating.
6/10
Pleasant
13 Aug 2016
Matt

Uggggh! 95 and no pool! What didn't you tell me!

Checked into the hotel, 2 rooms for 2 nights, only to find a sign posted behind the receptionist ' Pool out of order'. Why is this note not on the website so the consumer can make an informed choice? Granted, the room was very affordable but the pool was the deciding factor in choosing this hotel. After traveling 300 miles with six people in a van, in 95 degree heat, only to met with this news is frustrating. (Note: I don't think the pool will be available for many months to come either)
4/10
Poor
08 Aug 2016
Verified traveler

slow clock

we checked in 2 hours before a wedding, showered up got ready and after we left for the wedding realized our room clock was 20 minutes slow, we were the last guests to be seated for the ceremony.
8/10
Excellent
06 Aug 2016
Verified traveler

nice for the peice

room was nice but the wifi wouldnt work on any devices.
Family
2/10
Poor
02 Aug 2016
Verified traveler

Don't stay there

Pool was shut down, hotel was ran into the ground.
6/10
Pleasant
01 Aug 2016
Verified traveler

A reasonably priced place to stay.

The room was clean, carpet a little stained. First room had bad smoke smell but they moved me with no issues. Rest of hotel a little run down so it did not look real clean. Breakfast was not fancy but area was clean and had the basics, bagels, cereal, package oatmeal, milk and oj. In the end is was safe, clean enough, sheets, towels, ect. were all good.

Some people gave it bad ratings, I think because it was a little run down, but that is why you are not paying the price of a Hampton or Holiday Inn.
2/10
Poor
25 Jul 2016
Verified traveler
Worst Hotel I have ever seen in my Life.


..
.

2/10
Poor
24 Jul 2016
Verified traveler

Over booked

I called to verify our reservations and was told that they were over booked and did not have a room for us, you notice that I did not say they called us. I called one hour before we were planning on getting on the road and heading to Gaylord, I spent the that hour on the phone looking for another room. We ended up at a mom and pop motel down the road it cost us more than the room we had reserved at Americas Best but we will be staying there again as we go Gaylord twice a year. We did stay at Americas Best two weeks ago for one night and I will say that the room was clean and comfortable.
6/10
Pleasant
24 Jul 2016
Verified traveler

Inexpensive Hotel, Unprofessional Staff

Although friendly, the staff was dressed and acted unprofessionally. Check-in clerk was outside with her boyfriend when we arrived, dressed in a wife-beater t-shirt revealing her dirty bra and wearing baggy jeans. Night clerk was too busy playing video games and talking with other gamers to acknowledge our return to the hotel after dinner. The floor in our room did not look like it had been vacuumed. Won't be returing this hotel again.
Partner
4/10
Poor
24 Jul 2016
Verified traveler

Hotel good if you just need a place to sleep

Check in went fine. The front desk is retiled, but pretty cluttered and looks makeshift as there was no computer and notes all over the place. Continental breakfast was great. Nothing fresh, but still had a pretty wide variety and was still available at 10am which was nice. Our room was stuffy, but cleared up after running the air conditioning for a while. The furniture in our room was worn and old. The volume on the remote didn't work. This hotel would be best if you just need a cheap place to sleep for the night.
2/10
Poor
23 Jul 2016
David

Business related...booked at last minute

One word..terrible. It was dirty and the whole property needs some attention.
2/10
Poor
04 Jul 2016
Ken

worst motel ever

Worst room ever! Filthy room. Pool had been closed by health department in February of 2015. Terrible breakfast.
Family
2/10
Poor
27 Jun 2016
Verified traveler

Worst place in Gaylord

Air didn't work. No pool or hot tub as listed. They didn't clean room during our stay. Night manager would not help in anyway. He was more interested in watching something on his phone. Pick any other hotel in the area if you can.
Family
4/10
Poor
13 Jun 2016
Verified traveler

Overnight stop first day of trip

No pool Pool advertised on website, but \"Under renovation\" Hard to explain that to 6 and 9 year old boys!
Family
2/10
Poor
11 Jun 2016
grant
We called for 3 hours to let the hotel know we running late and not one time did the hotel answer. When we got there the guy working had a head set on playing Grand Theft Auto on the PlayStation. It was an inconvenience for him to pause his game and to check us in. When we got to our rooms the bedding stunk and looked like it hasn't been washed in a very long time. Very disappointing.
Family
2/10
Poor
06 Jun 2016
Donald
room dirty, AC did't work pool not open hall ways dirty not going back.
Family
2/10
Poor
04 May 2016
Verified traveler

Not a great stay

Desk person was very unprofessional. Was wearing pajamas and eating a bagel and smacking his lips while talking to me. I arrived late which I put during the reservation I would be . He kept questioning me why I was so late and asking me questions I thought were inappropriate . The bathroom shower had mold all over it . And I reserved a king bed got 2 beds instead. Would not recommend this hotel to anyone.
8/10
Excellent
23 Apr 2016
Pat

Missing staff

We have stayed here before. We excused the renovation but there was no staff on duty during the most important times. Thursday morning we were locked out of our room. Our key did not work. All of our belongings were in the room. We tried to call the number at the front desk, but no one answered. We found the master key, which should not have been so easy to find. We like this hotel. The price works for us. Our room was clean
Family
4/10
Poor
15 Apr 2016
Verified traveler
The lobby was under construction which was not noted on Expedia's website when we booked. Also, the pool and hot tub were closed, also not noted on Expedia's website. Our reservations were for 3-nights and after the first night, we left the room for the day and when we came back the room had not been cleaned. I went to the front desk and was told that when they have guests staying for several nights they don't clean the room everyday. It was $60.00 a night and we got what we paid for. However, they were very accommodating when we decided to only stay for two nights.
4/10
Poor
07 Apr 2016
Nancy K.

Not worth the money

Although the hotel was obviously doing some remodeling, our room was outdated and somewhat dingy. The pool was closed. Only offered instant coffee in the lobby in the morning.
6/10
Pleasant
06 Apr 2016
Verified traveler

Hotel with potential

The hotel is very obviously under construction. The rooms need work. Ours had a leaking toilet and terrifyingly loud vent/light in bathroom. The guy at the front desk was very nice and the beds were soft. Lots of updates needed, but overall not awful.
2/10
Poor
03 Apr 2016
Terry

Disappointed, get what you pay for.

Room was not vacuumed, furniture was in bad shape and dusty. Pillows were small and flat. Asked for another pillow and never got one. No staff when checking out.
2/10
Poor
23 Feb 2016
Verified traveler

WORST NIGHTMARE!!!!!!!

First this place is under construction, secondly the room I had reserved was NOT available and we were given another room that was two double beds instead of a king bed suite. Not phone, no coffee maker, no microwave, and no fridge. The room was disgusting, stuff all over the floor, tub was not clean, barely any toilet paper on the roll, drawers in any of the furniture had stains, lint, hair, etc. The towels were stained and yet if you damaged their towels they charged you for them. No continental breakfast, waste of time and my money and I plan to file a complaint!! Not to mention the couple that came in right behind us pre-paid with a credit card for a Jacuzzi suite, and they didn't get it because apparently they overbooked the suite.....REALLY??? You only have ONE jucuzzi suite??
Not to mention people coming and going all hours of the night and knocking on doors and being noisy. Also the pool is shut down as well!!! Would have been nice if the people would have updated their current status at the hotel to tell of all the things with the renovation going on. NEVER AGAIN!!! I'll pay double if not triple to go some where else!!!!
Partner
6/10
Pleasant
18 Feb 2016
Verified traveler
The Hotel was being Updated there was not really a continental breakfast. There was two different kinds of cereal with bagels and on carafe of coffee. the pool and hot tub was not open though when I called Hotels.com to make sure it was open they told me it was for sure open. Bed was not that comfortable.
Family
8/10
Excellent
17 Feb 2016
Ed

Snowmobiling

Very good location for snowmobiling and close to places to eat.
10/10
Exceptional
17 Feb 2016
Rebecca
When I had questions staff was immediate to help! Was just what I needed, a clean inexpensive place.
2/10
Poor
07 Feb 2016
Verified traveler

Worst choice ever

Motel sign was not visible so had to search all around.
Hotel was under construction without any notice on the internet.
Room's carpet was disgusting had to wear shoes all the time.
Pool was closed due to bad water quality by inspector.
Snow mobiles are in and out all night, cannot really sleep.

Worst Motel !!
2/10
Poor
03 Feb 2016
Verified traveler
Breakfast buffet was coffee and doughnuts. Pool was closed. Table tops were dirty, room was cold.
6/10
Pleasant
28 Jan 2016
Vern

Watched NFC title game here

Arrived on a Sunday evening and left on a Monday morning. Everything was comfortable in the room and the internet was fine,
2/10
Poor
26 Jan 2016
Brian

Worst lodging I have ever been

Walked in the door lobby under complete construction. The people working were so disorganized. The pool was locked and cademed by health and safety. The rooms were dirty and in poor condition. House keeping didn't even make beds just switched towels . Worst service really poor hotel
Partner
4/10
Poor
03 Jan 2016
Verified traveler
Currently being remodeled. No breakfast or pool. Good location to highway and snowmobile trails.
6/10
Pleasant
26 Sep 2015
Verified traveler

Golf over night stay.

The room was ok light bulbs not working, morning continental breakfast was poor, no morning coffee.
6/10
Pleasant
21 Sep 2015
Verified traveler

Hotel staff not friendly.

Breakfast consisted of cold cereal and instant coffee. Pool had been shut down by the health department. The price was excellent and the rooms were surprisingly clean compared to the lobby.
2/10
Poor
16 Sep 2015
MIKE

NOT SO HAPPY !

The pictures on the web site make this place look a lot nicer than it is. The beds were nice to sleep on, but the pool area has been shut down by the Health Department weeks ago. This property is very run down & has not been maintained very well. If you are just looking for a cheep place to sleep, then this is the place for you. If you are looking for more then you should move on to something else.
Partner
6/10
Pleasant
13 Sep 2015
Verified traveler

Good

For a one night stay this place is good. We have used this inn for the past three years,as we head for the bridge walk.
10/10
Exceptional
12 Sep 2015
Verified traveler

Right off the expressway

Easy to find, right off the expressway. Very clean rooms and places to eat near by.
8/10
Excellent
10 Sep 2015
Joshua

Ended on a Good note.

We had a problem at first, the room air conditioning was not working and TV remote did not work. The manager though was very nice and upgraded our room, with the benefit of a fridge in the new room. The only other down side was the pool was under renovations but this site did not have that update posted. :( Overall not a bad hotel. The neighbor was nice, right by the highway.
Family
8/10
Excellent
09 Sep 2015
JJ

OK hotel for the money

The place was clean, the staff was friendly. The pool has been closed since February, there is a notice posted on all the pool entry doors.
I really didn't care about that but others might.
4/10
Poor
09 Sep 2015
Sandra W.

below par expectations

Hallway and stairs filthy. Pool, closed for unsanitary water.
Partner
4/10
Poor
08 Sep 2015
Verified traveler

Nasty place to stay

Room smelt bad, carpet was sticky, pool was shut down for water quality issues, definitely not staying there ever agian!
Family
10/10
Exceptional
08 Sep 2015
Andy

You get what you paid for.

OK to have sleep for the night.
Overall, you get what you paid for.

Location & surroundings

Americas Best Value Inn Gaylord
2880 S Otsego Ave, Gaylord, United States

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Americas Best Value Inn Gaylord

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