Home2 Suites by Hilton Vidalia

10/10

Exceptional

15 May 2026

Alexius

Everything was clean; friendly staff; and good breakfast

8/10

Excellent

14 May 2026

Nate

The guy who checked me in was not at all interested in helping me. I could barely understand him because he spoke so softly.

Business

10/10

Exceptional

12 May 2026

Gaetjens

Everything was great. Extremely comfortable, clean and safe. Highly recommend.

Self

2/10

Poor

02 Apr 2026

Crystal

I had a very disappointing experience at this hotel and would not recommend staying here.
From the moment I entered the room, there was an unpleasant odor. it did not smell clean or fresh at all. The issues continued throughout the room. The shower had a strong, foul smell, similar to a wet dog. The refrigerator was dusty and visibly dirty, and the microwave had not been properly cleaned. Even the “Do Not Disturb” sign was dirty, which speaks volumes about the level of housekeeping.
There were roaches in the room, which is completely unacceptable. The phone was also filthy, with an oily residue as if it had not been cleaned after previous guests. Additionally, there was some type of splattered residue on the bathroom door.
Due to the overall lack of cleanliness and sanitation, I felt extremely uncomfortable and chose to leave early.
What made the situation worse was the response from the front desk. When I reported the issues, instead of offering an apology or attempting to resolve the situation, I was told to contact the manager on Monday and “maybe” I could receive a discount. That response was dismissive and frankly insulting given the condition of the room.
This experience fell far below basic hospitality standards. Cleanliness should never be optional.

6/10

Pleasant

20 Mar 2026

James

Everything was fine. The front desk employees were always in the lounge area on their devices and were not very friendly nor did they seem particularly interested in their job.

Self

6/10

Pleasant

27 Feb 2026

Antonio

Just an Ok hotel overall

Self

10/10

Exceptional

27 Feb 2026

Nadia

Great!!!

6/10

Pleasant

21 Feb 2026

Salysia

Not the cleanest- especially bathroom . Staff was great

Family_with_children

10/10

Exceptional

01 Feb 2026

Jessica

Love this hotel we stay here a lot to see family. Always clean and comfortable.

4/10

Poor

10 Jan 2026

Kenneth

The staff would benefit greatly from personally and hospitality training.
Staff stood and stared while we visited the breakfast bar. Also gave one word answers to questions asked.
Maybe some diversity training would help as well.

Leisure Family

10/10

Exceptional

28 Dec 2025

Latasha

Staff was very professional, check in was fast and she explained the breakfast time, internet passcode, and check out time. The room was clean and the bed was extremely comfortable. We will be staying here more often. Also the breakfast was actually good and had a variety of items to choose from.

Partner

10/10

Exceptional

25 Dec 2025

Elizabeth

Starting with checkin, the front desk clerk was great, very friendly. The room was clean and comfortable. I would definitely stay here again when visiting the area.

Leisure Pet

10/10

Exceptional

24 Dec 2025

Timothy

The room was larger than we expected. Everything we needed was readily available. The free breakfast was tasty and there was plenty of food.

Friends_and_family Family

8/10

Excellent

03 Dec 2025

Cathy

Yes the hours of operation was specificied. First morning breakfast closed at te 2nd morning closed at 930am

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Eric

Very nice place to stay.

8/10

Excellent

03 Nov 2025

olakunle

They have nice breakfast selection and overall a quiet neighborhood. My problem with the hotel is not doing cleaning every day.

Business Self

10/10

Exceptional

20 Sep 2025

Sergio

Excellent

Business

10/10

Exceptional

18 Sep 2025

maurice

Great

10/10

Exceptional

18 Sep 2025

Sergio

Excellent

Business

10/10

Exceptional

15 Sep 2025

JAMES

The hotel is new and very well keep. The area is quiet and people are friendly.

Leisure Family

6/10

Pleasant

29 Jul 2025

Theresa

The breakfast food service was poor. There was only one waffle maker. Biscuits were hard. Bagels not available. Gourmet Coffee was not it was rather plain.

During the visit they didn’t have towels ready for all of the guests. The patio couch was wet, no one kept the area clean and bugs frequented the outdoor space.

Leisure Family_with_children

8/10

Excellent

28 Jul 2025

Kelly

The front desk staff felt almost nonexistent. Beds are very firm, if you like that, you’ll love the beds. Having the kitchenette was great, wish there was a small stove, but we got a griddle to make breakfast. Power went out the first night for an hour. Elevators stopped working the second day. They ran out of towels the second day. But they made a special trip to bring us some as soon as they were ready. They accommodated our request to have rooms next to each other. Coffee 24 hours a day is wonderful!

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Sofia

Quiet

10/10

Exceptional

23 Mar 2025

Elizabeth

Nice for the price and area

2/10

Poor

27 Jan 2025

ANNA

We were there for only 2 nights and we didn’t check in until around 10:00 pm because our daughter had a baby. We were so tired. We slept in till around 10:00 the next morning to go back to the hospital and came back around 8:00. , and housekeeping had not been: We had no clean towels and the room was not made up!
Will not recommend to friends to stay there again!

8/10

Excellent

02 Jan 2025

linda

All dogs go to heaven.

I think its great that this is a dog friendly hotel. but all dogs should only be allowed on the same floor. the dog in the room next door barked all night. I could not sleep. The shower stall could use a good grout scrubbing. Other than that the hotel staff is awesome.

Self

8/10

Excellent

16 Dec 2024

Pamela

Family trip visiting more family.

Friends_and_family Family

8/10

Excellent

24 Nov 2024

TESHA

Very clean hotel, friendly staff.. breakfast was fresh and delicious..

10/10

Exceptional

21 Nov 2024

Joshua

Staff was nice and helpful

Leisure Family

8/10

Excellent

30 Oct 2024

olakunle

Hotel is good although their breakfast is not as great and no option if you are not a pork eater.

Business Self

2/10

Poor

23 Oct 2024

Kimi

ALL SOFTWARE SHOUT DOWN WITH NO PREVIOUS NOTICE TO

No contact from the hotel to us, to inform they had no computer service. Never reached out UNTIL we got there to inform us there was no way to check us in.

I hope all who were registered get PROMPT REFUNDS.

Partner

6/10

Pleasant

15 Oct 2024

Andrew

Property was new but kinks were still being worked out. Property did not have internet so no room key was provided.Due to system being down staff relied on paper to complete check in and verify if room was still in use. Staff woke me up at 8 am to check if I was still in room. Doors leading to outside that are normally locked were left propped open causing security concerns for myself and my family. Hilton should have done a better job with internet to alleviate security concerns.

Business_and_leisure Family

8/10

Excellent

14 Oct 2024

Kelley

It’s a great and clean hotel to stay at.
It’s very spacious and had everything you needed. It’s one of the best hotels I’ve stayed at for this price range.
They have free breakfast but when we were there, it was running late and wasn’t ready at 8:30 AM like it was supposed to.
Their system was down still from Hurricane and they were not able to make room keys for us so the front desk person had to let you in with a master key. But I don’t think that this was their fault.

Leisure Family

2/10

Poor

13 Oct 2024

Jon

Unprofessional

We’re turned away by a rude staff member who said there internet and phones were down so they weren’t honoring reservations and had given our room away. We had driven multiple hours from a college football game and had no other option but to drive 3 hours to our home. I would never give this hotel another chance. Staff was rude, gave no options other than it would be up to us to get a refund.

Friends_and_family Family

6/10

Pleasant

02 Oct 2024

Keith

When cleaning shower area, try to use bleach to kill the mold and mildew around the shower base, corners, etc. Shower head needs cleaning bc water came out only one side. The gym has a severe moisture issue bc when i worked out and the dryers were running there was water coming up from the floor through the rubber floor mats. All over the floor.

Business

8/10

Excellent

29 Sep 2024

Verified traveler

We had a room on first floor since my wife has some walking issues. Unfortunately there were some guests that were in lobby that were very noisy since the sound really travels with tile floors. I am not sure if there is a time frame for when lobby should be closed but the noise was still going on after 11 pm. We were told it was a wedding party and they were in lobby the 2nd night. Breakfast on 1st day had a very good selection. However on the 2nd day breakfast was not completely ready. So not sure if they were short staffed or if there was another issue. The next time we are in town we will probably ask to have room on another floor because of noise issue. Also the A/C thermostat and TV remote are not consumer friendly

Friends_and_family Family

10/10

Exceptional

30 Aug 2024

Luann C

Highly recommend

Leisure Family

6/10

Pleasant

16 Aug 2024

Diane

The hotel is a great property. The beds are awesome and the rooms are nice and spacious. However while we where there the clerks where not visible. When we checked in she was talking to a man in the parking lot after waiting a few minutes, I had to go get her outside. When we left in the morning the two other clerks were talking to each other in like a small office he bind the checking desk and never saw them. It’s a shame because the hotel itself has a lot of potential. Also the dogs next door wouldn’t stop barking since 5am until we left. They should really ban dogs.

Partner

10/10

Exceptional

20 Apr 2024

Tomoli

The property as you walk in is very clean all thru. The front desk checkin was great. Room was clean and nice. Love it definitely will stop back when in this area. If your looking fir a nice place book this hotel.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2024

Deitra

I love how I was welcomed seeing my name on the TV screen! WOW! That was outstanding.

Business_and_leisure Family

8/10

Excellent

26 Mar 2024

Robert

The property appeared to be maintained well though both outdoor trash cans in front were full (trash coming out of the of all sides) Saturday evening.

Leisure Family

6/10

Pleasant

17 Dec 2023

Gloria

Bathroom was very dirty.

Leisure Self

10/10

Exceptional

16 Dec 2023

Jon

Great experience

Super friendly staff, nice big rooms, clean… Great experience!

Friends_and_family Family

6/10

Pleasant

16 Dec 2023

Elizabeth

Perhaps it needs a deep clean

The dog barking for most of the time was annoying. The shower is not clean and has orange growth. Room sleeps good but it did not feel clean.

Friends_and_family Family

10/10

Exceptional

23 Oct 2023

Leigh Anne

Good visit all around.

10/10

Exceptional

22 Oct 2023

SALLY

The hotel was clean and the rooms were well equipped. I had a full size refrigerator,microwave, many kitchen utensils and of course shampoo, conditioner, etc. the staff was very helpful and quick to respond when I asked for extra towels and help with our tv. The bed was comfortable. The breakfast was so so. I had a car so I could drive to shopping and restaurants but walking would be difficult ( no sidewalks and enough traffic to make walking on the side of the street dangerous.)I liked hotel the hotel and would stay there again.

10/10

Exceptional

02 Oct 2023

William

Spacious clean dog friendly suite. Great kitchenette. Comfortable bed.

Leisure Partner

10/10

Exceptional

02 Aug 2023

Karen

Nice hotel and hotel staff.

Leisure Pet

10/10

Exceptional

31 Jul 2023

Rehan

Excellent hotel! New construction, nice and clean with all amenities that you would want. Few restaurants and fast food nearby plus a Walmart and Lowes within walking distance.

Leisure Family

8/10

Excellent

24 Jul 2023

Brenda

Overall great stay

Friends_and_family Family