Time Hotel

8/10

Excellent

24 Apr 2026

Joao

Amazing

Partner

6/10

Pleasant

24 Apr 2026

Jennie

So so and old

Family_with_children

10/10

Exceptional

23 Apr 2026

Wendy

Love this hotel. The wine and cheese nights each evening are a fun added perk.

Partner

10/10

Exceptional

22 Apr 2026

Kristen

The staff was absolutely incredible. So kind and helpful

Self

10/10

Exceptional

21 Apr 2026

tawana

The rooms was very clean and the front desk was phenomenal no unwanted traffic in front of the hotel which is greatly appreciated.

Self

2/10

Poor

19 Apr 2026

Jenna

The room was falling apart. There was water stains on the window shades from the AC unit, ceiling was peeling , the headboard, and the footboard had peeling material. Floor had crumbs and paper when we first walked in. Elevator was super loud in our room . When the shower ran, the fire alarm went off. Crazy!

Partner

10/10

Exceptional

17 Apr 2026

Kymberlee

Perfect location, great staff, clean room. Would stay again.

6/10

Pleasant

16 Apr 2026

Rebecca

Great location right by Times Square. I was worried it would be noisy but the room was super quiet. Staff were welcoming and friendly and there's a weekly complimentary cheese and wine evening for guests which was a lovely touch and especially nice for solo travellers.

However, the room itself was very dark. The window faced another building so there was very little natural light and the lights in the room were also very dim which made the room feel quite gloomy. The bathroom lighting was particularly bad and it was difficult to do my makeup. My room wasn't cleaned very well on arrival. There was a piece of dental floss on the bathroom floor and a big dust ball on the floor of the bedroom. The shower handle was also broken so it was impossible to tell which way was hot and which was cold so figuring that out every morning was frustrating and time consuming. To be fair I did not raise these concerns with the hotel, had I done so some of these issues might have been resolved. It didn't seem worth the bother of awkward conversations since I was on my there for a long wkd

Self

6/10

Pleasant

12 Apr 2026

Christopher

Staff, especially at front desk, was very friendly. Great location, but a little dated.

Partner

10/10

Exceptional

11 Apr 2026

Reda

Had the best time here. Friendly staff. East parking. Great location.

Friends_and_family Family

2/10

Poor

08 Apr 2026

Jesus

poor

Family_with_children

8/10

Excellent

07 Apr 2026

Justin

Pros: The hotel had a great location if you want to be near Broadway shows and the craziness that is Time Square. The staff at the hotel was very friendly and the room was clean and the bed was super comfortable.
Cons: The standard King room was very small and didn't match the photos online. The photos were of the deluxe king. We did not spend much time in the room anyway, but if you do, there was barely any room to walk around in there. A few more shelves or flat surfaces to put stuff on would have been nice as well.

Partner

10/10

Exceptional

06 Apr 2026

Jennifer

My daughter and I had a great stay at The Time. We were seeing a show at the theater just across the street and we had a few meals at the restaurant just downstairs. It was much nicer than some of the other hotels we've stayed at in Times Square. The decor was really interesting and we got a kick out of the wit of it. Everything was comfortable and pleasant and we enjoyed the free bottle of wine with our Expedia VIP package. Good value for the money.

10/10

Exceptional

05 Apr 2026

stephen

Excellent staff clean room

Self

10/10

Exceptional

04 Apr 2026

Nicholas

Absolutely amazing and will definitely be the only place i stay in the city for now on.

Partner

10/10

Exceptional

04 Apr 2026

Andrew

We enjoyed our stay at this hotel. Everyone was nice and accommodating. We were able to check in early and leave our luggage after we checked out. The only thing I was disappointed about was the cable machine in the gym facility. It was broken. The complimentary wine bottle was a nice touch, but there wasn’t a wine bottle opener in the room.

Family

10/10

Exceptional

03 Apr 2026

Alexis

amazing

8/10

Excellent

02 Apr 2026

Aminah

Great hotel especially if you’re looking to stay near time square. Staff is friendly and property is clean

Friends

8/10

Excellent

31 Mar 2026

Jahaelle

Breakfast was good but very expensive.

Self

10/10

Exceptional

29 Mar 2026

Meghan

Staff all around is amazing! Super kind, caring and helpful. The restaurant and lounge serve delicious food and drinks. The rooms are very clean and neat.

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Kelsey

The staff were amazing and treated us so well. Luisa on the housekeeping staff was great and was so friendly.
The hotel is located in the heart of the Theater District and allowed us to walk to several shows. Wonderful and safe area to walk around and explore. Minutes from Times Square and Rockefeller Center.

10/10

Exceptional

28 Mar 2026

Joseph

Excellent service, central location in NYC in theater district close to Times Square. Room was small but typical of NYC hotels. Saw Chicago Musical at Ambassador Theater which was across the street from Hotel. Restaurant in hotel had full bar, breakfast and Italian food for lunch and dinner.

4/10

Poor

28 Mar 2026

Truman

Staff was nice, but honestly this place was a mess. The rooms are outdated and straight up dirty. We had to switch rooms right away because there was a cockroach in the bathroom (like… seriously?) and the WiFi didn’t even work.

The new room wasn’t much better either…headboards peeling, sink cracked, curtains broken, and the AC was loud and barely worked half the time. Walls are paper thin so you hear everything from neighbors, and the WiFi is still painfully slow.

Yeah, the location is good, but that’s literally the only thing going for it. For the price, this place is pretty unacceptable. Would not stay here again.

Partner

10/10

Exceptional

27 Mar 2026

Cynthia

The hotel staff was very friendly and helpful. The room was clean and ready at check in. The bathroom sink did leak and the shower made most of the floor wet.

Friends_and_family Friends

10/10

Exceptional

25 Mar 2026

Dr. JESSICA

I think I have my found my new hotel for my work visits to New York. I really enjoyed my stay here and will be back. The rooms tend to be a little dark and small, as most New York hotel rooms are, but you're only there to sleep, right? The tv in the mirror is super cool and made getting easier in the morning easier since I could watch the news while getting ready. There is a fridge, but I really couldn't put anything in it. Often I can fit things around the mini-bar items, but not here. The free water in the lobby was great. I didn't take advantage of the free happy hour with wine and cheese as I had other obligations, but that was a nice touch too. Can't say enough about how great all of the staff were from Robert in housekeeping to the doormen and the concierge. All the best.

Self

8/10

Excellent

25 Mar 2026

Naisha

Great location. Easy to get to with convenient parking right across the street. Staff friendly, helpful and very welcoming. Plenty of room in clean Queen suite fo a decent price. Small elevators (which is not uncommon in NY boutique hotels) make for longer wait times. Free wine and cheese happy hour in the spacious yet quiet bar space provides for a relaxing time before venturing out into the city.

Family

6/10

Pleasant

24 Mar 2026

Laura

The “leather” on the headboard was peeling off

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Annette

Felt very safe and staff was courteous and friendly

6/10

Pleasant

22 Mar 2026

Andreina

Great area. The hotel is not in the best condition. Furniture needs to be replaced. Rugs are old and stained. Rooms are tiny. The area is surprisingly quiet, we slept like rocks.

8/10

Excellent

18 Mar 2026

Heidi

Staff were outgoing and helpful. Really did their best to accommodate early check ins and late check outs if possible. I really appreciate the umbrella in the room. The location is great and rooms are quiet.

Self

10/10

Exceptional

16 Mar 2026

Laura

Convenient location - walking distance to Central Park and Square

Family

10/10

Exceptional

14 Mar 2026

Christine M

Close to the theater.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Miron

Eric is the best concierge ever! He helped me plan an amazing weekend for my son's birthday. All other staff members were very friendly and helpful. From all of the special birthday accommodations from the hotel (cake, massage, and a wonderful suite with a view 😍), I will be staying again myself. 20/10

Self

8/10

Excellent

12 Mar 2026

Ben

Does the job for a bed and that's it, but clean tidy and safe

Self

6/10

Pleasant

09 Mar 2026

Qingmei

The staff are not very friendly. The entrance is pretty small and bearly noticeable. The location is very good, which is the main reason I booked this hotel.

Friends

8/10

Excellent

09 Mar 2026

Gregory

Very clean. Nice room. With the shower was bigger. Great staff good location.

Self

10/10

Exceptional

09 Mar 2026

Jennifer

Perfect location! Right in the middle of Time Square, easy to walk to most places. Across the street from Chicago, best part of the weekend!

Family

10/10

Exceptional

05 Mar 2026

Ryva

Great location! Parking is very easy. It’s right across the street!

Friends

10/10

Exceptional

05 Mar 2026

MARISKA

The staff was amazing, helpful, and friendly

Family

10/10

Exceptional

05 Mar 2026

Lynette

Clean room very accommodating staff. Very clise to everything. Would definitely stay again!

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Moustapha

Slight wear and tear on bedding/frame but otherwise all was well!

10/10

Exceptional

04 Mar 2026

Aubrey

The beds are great

4/10

Poor

28 Feb 2026

Ufuoma

The room had not been taken care of. There was mould in the bathroom and it did not feel luxury at all. Thankful I had shower slippers. Staff were fantastic however.

Self

10/10

Exceptional

27 Feb 2026

Bekah

Amazing location! Friendly staff, and clean rooms!

10/10

Exceptional

27 Feb 2026

Bob

Wonderful staff! Everyone was very friendly and helpful. Great location and clean rooms. Great hotel lobby bar to grab a drink before dinner and show. Room upgrade was a pleasant surprise. ⭐️⭐️⭐️⭐️⭐️

Partner

8/10

Excellent

26 Feb 2026

Roger

Clean room. Staff was respectful. Good location

Self

10/10

Exceptional

24 Feb 2026

Mary

Staff were all fabulous

Partner

8/10

Excellent

21 Feb 2026

Terence

Nice Staff - Noce Room - Friendly

Partner

6/10

Pleasant

20 Feb 2026

gary

Room could have been cleaner most staff were fine but 1 had a couldn’t careless attitude and one was out to make a fast buck

Friends_and_family Family

4/10

Poor

20 Feb 2026

Hiam

After a 5 hr flight and almost 6pm the front desk tells me i cant check in because a priority checked out late. I had to wait 40 min until they were ready to check me in and to rop it off she was rude..

Friends

10/10

Exceptional

19 Feb 2026

Elizabeth

Room was small but clean, check in very easy and friendly. Free waters were nice. Wish there was space in fridge for more than mini bar items, as we had medications needing refrigeration. Cleaning staff was super nice and efficient. Elevators could be slow. Fantastic location. Some street noise but definitely manageable for location.

Family_with_children

8/10

Excellent

17 Feb 2026

Graham

The staff at the hotel was great and very attentive. Overall the room was nice and spacious for NYC.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Zach

The staff was very accommodating.

Partner

10/10

Exceptional

11 Feb 2026

Mikayla

Great room service , friendly staff and great spot close to everything and subways !

Leisure Friends

10/10

Exceptional

10 Feb 2026

Mary

Absolutely wonderful staff. Fantastic location. Some great nearby places to visit. Beautiful Lilly’s bar over the road. Truly authentic little Italian right next door with the best Italian food you’ve ever had! The only thing the hotel could do with is some cosy sofa’s when the bar is closed but otherwise a great stay!

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Hayleigh

Great

10/10

Exceptional

07 Feb 2026

Karen

Wonderful location.

Leisure Partner

8/10

Excellent

01 Feb 2026

Jane

The front office staff were very pleasant.

Leisure Family

2/10

Poor

01 Feb 2026

Sven

The Time New York by JdV by Hyatt told me they would help me send a package up to my room, and then refused the package. I have proof from UPS tracking. This package was supposed to have my winter gear for NYC. I am extremely disappointed. The windows also sweat and ooze water into the room, while the alarm outside of the shower goes off without warning. I tried to call management to make it right before posting this review. I would not recommend this hotel

10/10

Exceptional

26 Jan 2026

Noelle

Sensational location for Broadway goers. Quiet, clean and spacious (by NYC standard) rooms. Staff was friendly and knowledgeable. Wine and cheese from 5-6 and free water bottles at reception were great touches.

Friends_and_family Friends

8/10

Excellent

17 Jan 2026

Audrey

The staff were great. The hotel is in a great location for the theater district and is very quiet. The room was clean but furnishings were a bit tired.
Overall this is a very good choice for the price.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Tina

Hotel is clean, staff great. Stayed in the suite and the extra space was definitely needed. It was just me and my girlfriend but I don't like to feel like I'm in a box. Great location, was able to walk everywhere we needed to go, you're in Times Square. Parking garage directly across the street. Only stayed for one night so didn't get to experience the amenities. Would stay again!

Leisure

8/10

Excellent

12 Jan 2026

Jemille

Very friendly staff - especially Sean at the door.
Enjoyed the cheese and wine one night and dinner one night at Serafina - and that was excellent.
Room was a little tight, but the open \"closet\" helped it feel visually not as small, and it was nice to see everything hanging in it. Appreciated the umbrella, but we'd brought our own. Location was amazing, so close to Times Square, but quiet.We'll be back!

Leisure Partner

10/10

Exceptional

07 Jan 2026

Asees

Clean rooms with good staff

Leisure

8/10

Excellent

04 Jan 2026

Janet

Room was clean and the staff was very nice and helpful!!

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

George

Easy access to all things NYC

10/10

Exceptional

02 Jan 2026

MILEINY R REYES

Easy parking spot, everything was so close. Very happy with my trip

Leisure Pet

10/10

Exceptional

02 Jan 2026

Rebecca Grace

The room was perfect. I felt like I was at home.

Leisure Partner

4/10

Poor

29 Dec 2025

Kathryn

There was a huge discrepancy between the pictures/room description and the actual room. The room was rundown and, while I did not have concerns about cleanliness, everything was a little worse for wear. The room description said there would be a TV, but there was no TV. The bathroom light emitted a horrible, high-pitched sound when it was turned on. While we technically had a window, it was largely blocked by something mechanical, so we had no natural light. I never write reviews, but wanted to put others on notice given the discrepancy between what was advertised vs. what we experienced. We admittedly did not bring these concerns to the front desk (we just tried to spend as little time as possible in the room), so it's possible that they could have put us up in a nicer room; however, we figured there would be limited availability during the holidays.

8/10

Excellent

28 Dec 2025

Jamie

STAFF without question....everyone was absolutely lovely.

Leisure Family

10/10

Exceptional

26 Dec 2025

Andrew

Good

10/10

Exceptional

21 Dec 2025

Zainali

Clean

10/10

Exceptional

20 Dec 2025

Jafonta

Amazing hotel and great location near times square and Broadway theaters. Would definitely recommend staying here but understand Time Square is a street over so expect busy crowds.

10/10

Exceptional

17 Dec 2025

Jonathan

Amazing service. Great amenities. Great staff. The perfect hotel if you want to be around all the extras New York has to offer

4/10

Poor

14 Dec 2025

Chantelle

This hotel is not, and I cannot stress this enough, a 4 star hotel. It is a 3 star hotel at best. The only good thing about it is the location.

We arrived at 1pm and the room wasn’t ready l. Understandable since check in is at 3. Andre at the front desk who checked us in said it was “guaranteed to be ready at 3. We came back at 3:50pm and the room was still not ready, and the front desk agent Nilika was very rude and unapologetic about it. Then she changed our room without advising us until we got to the room and found our things weren’t there.

The rest of the staff I encountered were very unfriendly and not helpful at all. The rooms were dated and almost a bit run down. The tv offered minimal channels, no option to connect to streaming services either.

The coffee machine in the room was available upon request and when I asked for one it arrived with a used old coffee pod inside it. And 2 DECAF coffee pods.

The only other request I made was for some ice to be brought to the room and it arrived about 45 mins later.

The only highlight would be Eric, the concierge. He was excellent and the only bright spot to our stay at this hotel.

Leisure Family

10/10

Exceptional

14 Dec 2025

Cristina

Clean room

6/10

Pleasant

09 Dec 2025

Stephanie

Great location. Very close to many attractions and subway stops. Staff was very friendly and welcoming. Bed was surprisingly comfortable. The room was on the smaller side but it is Manhattan so that is to be expected. It was tidy but not completely spotless. There was an incident where the steam from the shower set off the smoke detector but the staff called to check in immediately and shut the alarm off within 5 minutes.

Leisure Partner

6/10

Pleasant

06 Dec 2025

Steven

The rooms are overdue for a refresh, very warn and starting to break down.

10/10

Exceptional

06 Dec 2025

Michael

Lovely hotel

8/10

Excellent

01 Dec 2025

RONALD L

Location, location, location!

Leisure Self

8/10

Excellent

30 Nov 2025

Geovana

Was great

Friends_and_family Friends

6/10

Pleasant

30 Nov 2025

Matthew

Multiple broken outlets/switches in the room. The $80 “resort” fee which offers no amenities. The minibar was grossly overpriced. $12 for a tiny thing of candy or nuts. Certainly not a 4 star hotel. This was more of a 3 star average hotel without the “resort fee”.

Partner

10/10

Exceptional

28 Nov 2025

zaur

Great location
Nice pillows)

10/10

Exceptional

28 Nov 2025

Jessica

Gorgeous Hotel! I never would have guessed as its tucked away, but it delighted me and my boyfriend. Very clean, kind and friendly staff, plus we had full control over the thermostat (huuuge plus for NYC winter where heat is A LOT all the time.) Again, the Scandinavian minimalist design was gorgeous. Had a pretty large room for a NYC hotel with a king bed. I would come back again!

Business

8/10

Excellent

23 Nov 2025

Lucy

The rooms were spotless. Staff friendly and helpful. Lots of towels - really appreciated.

Leisure Family

10/10

Exceptional

22 Nov 2025

Rodrigo

The staff was able to accommodate a higher floor after making the request on our first day. Hotel staff was very accommodating, responsive, and room was clean. The TMPL gym amenity perk is very much a pro, and the best wine and cheese happy hour. The only opportunity I saw was the need for an upgrade on furnishings. I saw some wear and tear on bed frame and restroom tile

Friends_and_family Family

6/10

Pleasant

18 Nov 2025

Maja

The good: the staff was friendly and helpful, the location was great, the room was pretty quiet for the location, we appreciated the bottled water at the front desk, and the bathroom products were above average.
The bad: there wasn't a luggage rack, the bathroom was a bit dingy, the bathroom door squeaked which was annoying at night, the comforter had a tear in it and a stain, and the sheets smelled musty.
The unacceptable: the heating unit didn't work consistently; in fact, it only gave us heat one time and otherwise it only put out cold air, so we kept it off most of the time, which made the room uncomfortably cold in November. We should have told the staff earlier, but we kept thinking when we got back to the room at night that it would work again, but it didn't. We gave them feedback on checkout because we didn't want others experiencing that, they were empathetic.

Leisure Partner

2/10

Poor

17 Nov 2025

Kristine

Tenc em uzum

10/10

Exceptional

16 Nov 2025

Jessica

Easy and quick check in

4/10

Poor

15 Nov 2025

Jeanna

Building is under construction. Street noise was loud and kept us up till 4 am. Elevators tiny and cramped Heater would not shut off. Room got to 80 degrees and maintenance took awhile to get to the room and attempt to fix it.

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Matthew

Overall great experience. Steps sw

4/10

Poor

11 Nov 2025

Sarah

Room was small very loud was not happy I was iverbilled

Leisure Family

10/10

Exceptional

10 Nov 2025

Erin

Had a lovely time with my cousin and we loved the location of the hotel!

Leisure Family

4/10

Poor

27 Oct 2025

Karen

The room was small and dingy, it needed renovating. The windows were dirty, hard to see out of. We should have been told that the large round mirror in the room was actually the TV, we found out by chance the night before we left, the staff should have told us. The location was really good.

Leisure Family

10/10

Exceptional

24 Oct 2025

Yolanda

I will visit again!!! Beautiful location and hotel. The staff was excellent.

Business Self

6/10

Pleasant

24 Oct 2025

Catherine

Bien ubicada pero los cuartos tienen cosas que no funcionan bien como agua caliente, caja fuerte, teléfono….

Business Partner

2/10

Poor

23 Oct 2025

Kristen

The moment I walked into my room, there was a dead cockroach under a nightstand. I immediately went to the front desk and my room was changed. The only compensation I received was 2 drink cards that were $10 each ($20 total). I had fear of another cockroach or other bug infestation (bed bugs). The mattress was not comfortable. From the bedframe, bathroom and overall room, there was a lot of wear and tear. The grout in the bathroom was not cleaned well. The bathroom vent did not work which means mold can happen.The hotel needs a lot of updates. I felt I should have been compensated or got money off my stay. You also get charged to use the facilities even if you don't use them. I would not recommend this hotel to anyone.

10/10

Exceptional

22 Oct 2025

Alanna

Parking was convenient across the street. Staff was exceptionally friendly. The gentleman at the front door was awesome! We didn't try the bar or the restaurant.

Partner

10/10

Exceptional

19 Oct 2025

Kathryn

Love the staff!

2/10

Poor

17 Oct 2025

Jill

No front desk service

Business