Name: Oakwood Resort
Address: 702 East Lake View Road, Syracuse, 46567, US

4/10

Poor

26 Jun 2026

Sheree

I have stayed at this resort numerous times over the past several years on business trips and vacation. I have always been pleased with the service, the staff and with my room. This stay was markedly different. We were given a ground floor room on a very busy hallway on the way to the restaurant. The room was uncomfortably warm and humid, but was facing the water as promised. I asked for a different room, maybe an upgrade to a higher floor, which I would pay for, anything more quiet and comfortable. I was told they did have empty rooms, but room changes and upgrades were for people who call the Resort directly to book. I had booked online, through an app so I was not eligible! We paid top dollar for a meal at The Pier restaurant on site. The food was good but very expensive. Our waiter was extremely nice but had more tables than he could possibly manage and provide good service. The second night we were there we had a bad storm. We knew it was coming, but had been informed that the Resort had generators, so even if there was a power outage, we would be fine. We received emergency alerts on our phones in the middle of the night of tornadoes in the area and the power went out. The generators kicked in a few minutes later and stayed on for approximately 10 minutes and then they went out. We were without power for several hours. Our already humid, warm room was very uncomfortable. We checked out the next morning and don’t plan to return.

Partner

10/10

Exceptional

15 Jun 2026

Melinda

We enjoyed the time at the resort, especially sitting out by the water several times.

Partner

10/10

Exceptional

03 Jun 2026

Jose I

Very helpful

Business

10/10

Exceptional

28 May 2026

Michael

Fantastic scenery, room, staff & restaurant!

Partner

10/10

Exceptional

24 May 2026

Ryan

This is definitely a great place. The rooms have been upgraded. The hotel has been upgraded mini new TV. Staff always taken care of me. Beautiful spot on like well. We’ll see if you don’t have the Lakeview. The courtyard view is beautiful lots of trails watch lights just a fun relaxing place.

Self

10/10

Exceptional

11 May 2026

Ryan

Is one of my favorite properties to stay at staff is nice. They’ve updated the hotel. The restaurant is amazing and I look forward for more future stays.

Family

10/10

Exceptional

09 May 2026

Ovidiu and Joy

Fantastic resort, comoleye with amazing views and staff. The room was amazing! I highy recommend!!!!!!

Partner

10/10

Exceptional

25 Apr 2026

todd

Everything about this place is awesome, going back every time I get a chance!!

8/10

Excellent

17 Apr 2026

Michael E.

Enjoyed our stay.

Partner

8/10

Excellent

10 Apr 2026

Randall

Great facility in beautiful setting. The only complaint would be noise. There was a lot of noise from other guests.

Self

8/10

Excellent

02 Apr 2026

Laurisa

Everything was great with the exception of food and drink options. Drove 35 min away and had good dinner and drinks.

Kind of my fault because I checked in on a Sunday. So the resturaunt and bar were closed at 4p on Sunday and all day Monday. Was a little dissapointed that I wasnt provided with info about breakfast at check in. I wouldve paid $10 and ordered, if I knew about it prior to 10am.

Also. Booked a lake view room. It was partial view. Wouldve been nice to have full view being its off season.

Nonetheless. Beautiful property. Friendly staff. Plan to stay again when its warm outside.

10/10

Exceptional

16 Mar 2026

Ryan

Comfortable room comfortable stay beautiful view nice people we just love coming here. The view is beautiful in the summer, but also in the winter when the snow has fallen down good place to watch old movies and old shows and peace and quiet.

Family

10/10

Exceptional

02 Mar 2026

Ryan

I stay here every so often in the property has improved over the years beautiful view of the lakes beautiful court view. I just love it.

Self

10/10

Exceptional

09 Feb 2026

Ana

Very nice resort, clean and very friendly staff.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Warren

I would rather there was no breakfast and just coffee available than what was offered.

Self

10/10

Exceptional

21 Dec 2025

Jennifer

The rooms are always comfortable. I especially love the sheets. Staff is always friendly both at the front desk and the bar.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Sue

Wonderful breakfast.

Leisure Family

10/10

Exceptional

12 Dec 2025

Olivia

Oakwood is always a beautiful place to stay. Even though I usually check-in late after delayed flights to South Bend. The rooms are clean, the lobby smells good, and the staff are extra helpful. The grab & go breakfast was a nice treat too! I absolutely recommend Oakwood to anyone staying in NE Indiana.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Warren

The breakfast situation was not up to the rest of the stay.

Self

10/10

Exceptional

18 Nov 2025

Crystal Dawn

Everything was great. Lovely hotel and beautiful area. Will book directly with the hotel next time instead of using Expedia. Paid almost $100 more.

10/10

Exceptional

09 Nov 2025

Elizabeth

We LOVED this resort! Beautiful view, friendly staff, great food right on site, safe area. We drove to Indiana to go to a concert in Shipshewana. So glad we chose to stay here, so worth the short drive to the concert venue. If we ever go back to Indiana, we will plan it around staying here!

10/10

Exceptional

09 Nov 2025

Tammy

wonderful views. Resort staff friendly and welcoming rooms were comfortable We would definitely stay again

Business Friends

10/10

Exceptional

22 Oct 2025

Christina

Beautiful property and helpful staff

6/10

Pleasant

20 Oct 2025

Jami

We loved the design of the hotel. The biggest problem was we could hear everything outside our room and in the room next to ours. It was very loud, especially while trying to sleep.

Partner

8/10

Excellent

16 Oct 2025

Debbie

Oakwood Resort offered a peaceful and relaxing stay, made even more special by the beautiful view of the lake right from our room. The only aspect that felt out of place was the refrigerator—it stood openly in the room and would have looked more cohesive tucked into a cabinet that matched the furnishings.

Leisure Family

10/10

Exceptional

12 Oct 2025

william

Things to change

Need yo upgrade breakfast, this not a resort breakfast We were there 7-8 years ago 3 times always a nice buffet you can put what you have now for customers to get also put micro waves in rooms and get cable tv, i wii not book again unless you change the breakfast

Partner

10/10

Exceptional

29 Sep 2025

Sherrie

The property is beautiful. All of the staff was very professional and friendly. Very accommodating to any needs.

Leisure Family

6/10

Pleasant

25 Sep 2025

John

Not quite as advertised

The hotel setting was better than the interior. The toilet flushed very poorly - weak and slow. The room had only one chair which made the bed the only other place to sit. For the price of the room one would expect glass rather than plastic cups and more than one serving of coffee. The carpeted stairs were stained with what looked like ongoing construction. The quality of the non weekend “breakfast” mocks the word breakfast. Other than that the views were wonderful, the bed and room temperature was very comfortable and the staff was friendly and accommodating. Would we stay there again- probably.

Friends_and_family Friends

10/10

Exceptional

25 Sep 2025

Carrie

Pleasant and helpful staff. Cute rooms and great view of the lake.

10/10

Exceptional

21 Sep 2025

Maryanna

Very peaceful setting. Enjoyed the evening sitting by the water.

Leisure Family

8/10

Excellent

30 Aug 2025

Nancy W

We were pretty comfortable. Black out shades would be good as a lot of light came into our room from the hallway around the corner leading to the restaurant. We were told the room would be cleaned every day, not a big deal to us, but it wasn’t although we were gone all afternoon both days with no sign on door. The breakfast was very good. Enjoyed the lakefront setting.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Maria

Everything is wonderful, the property , the little beach, the breakfast option, the facility around, the cleanliness outside and inside, the kind and wonderful staff, the availability of restaurants in less than 10 min. And The walk around .

Leisure Family

10/10

Exceptional

12 Aug 2025

Margaret

Great memories for Lake Wawasee

Leisure Family

10/10

Exceptional

06 Aug 2025

Kara

On site restaurant is very good. Access to the beach on the lake and surrounding lake view is amazing.

Leisure Family

8/10

Excellent

01 Aug 2025

Hefzi ba

I loved the calmness of the lake

8/10

Excellent

25 Jul 2025

Angela

Nice place

10/10

Exceptional

25 Jul 2025

Robert

Anita at the desk is awesome. She goes above and beyond everyday. Thank you Anita for all your help!

Leisure Partner

10/10

Exceptional

16 Jul 2025

Jeeyea

Clean property with good amenities

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Melissa

We love Oakwood! They have the friendly staff at the hotel and restaurant.

Leisure Family_with_children

8/10

Excellent

09 Jul 2025

Helen

Air conditioning did not work in our room.

10/10

Exceptional

07 Jul 2025

Trisha

We had the best time at this resort! The views of Lake Wawasee are absolutely beautiful—especially at sunset. It’s such a peaceful and scenic place to unwind.

The food was seriously amazing. Every meal we had was delicious, and you can tell they put real care into the menu. Great variety and super fresh.

The tiki bar was one of our favorite hangout spots—great drinks, fun vibe, and right on the water. Perfect for kicking back in the evenings.

Overall, it’s just a great place to relax, eat well, and enjoy the lake. We’re already talking about coming back next summer!

Business_and_leisure Friends

10/10

Exceptional

07 Jul 2025

Deborah

We love Oakwood Resort! We sat at the Tiki Bar and enjoyed the water! We ate dinner at the outside restaurant and had fabulous food and service! We enjoyed the blues music being played outside and watching the families enjoying the bon fire!

Leisure Family

8/10

Excellent

04 Jul 2025

steven

Beautiful place wonderful boats to ride in quiet area well worth the return visit

10/10

Exceptional

28 Jun 2025

Steven

Not only is the place spotlessly clean and has friendly personnel, but they were very accommodating to an early checkin and late checkout!! The breakfast buffet was excellent!

Leisure Partner

10/10

Exceptional

14 Jun 2025

Eric

The people were super friendly. The bed was very comfortable. The restaurant food was exceptional.

Leisure Partner

2/10

Poor

14 Jun 2025

Jackie

I have never been so mad at a hotel. I paid for a room that was shown in the picture, turned out it wasn’t the same room at all, also the TV didn’t work and we tried to lower the temperature and it went down one degree all night. The person at check out said “well you don’t necessarily get the room in the picture” and I can put in a ticket for the TV but other than that you’ll have to talk to a manager (who was not there.) This was my first trip with my guest and it ruined my stay and therefore both of ours.

Partner

10/10

Exceptional

13 Jun 2025

Brian

Hotels.com failed

It was an awesome trip with excellent customer service. My issue was with Hotels.com and not having me registered to stay at the hotel. Luckily they had available rooms.

Business

10/10

Exceptional

04 Jun 2025

David

Very attentive staff

Leisure Friends

10/10

Exceptional

03 Jun 2025

Christina

Beautiful property, friendly staff, and clean rooms!

Business

10/10

Exceptional

16 May 2025

Cindy

Great rooms…. No bad locations.
The fire pits were a nice touch

Leisure Partner

10/10

Exceptional

04 May 2025

Rosemarie

Love the resort and the grounds. Very pretty and well kept. The room was nice and comfortable. We went off season so it was very quiet.

10/10

Exceptional

25 Apr 2025

Charlene E

Loved staying. The mornings were beautiful, watching the sun come up absolutely gorgeous

8/10

Excellent

22 Apr 2025

Kelly

We've stayed at Oakwood a few times and it's always very clean, comfortable and well kept. However, this time we noticed that the air vent on our room was rusty and the flooring was coming loose and made funky slapping noises as we walked around our room. It seems like upkeep has gone a little downhill lately. That's sad to see because we really like staying here.

Leisure Partner

8/10

Excellent

02 Apr 2025

Josh

If you go in the early spring time and it by chance gets hot they do not turn air-conditioning on AT ALL until they shut down boiler system. Thats what we were told. Rooms were HOT at night.

Business

10/10

Exceptional

18 Mar 2025

Mindy

Nice views

Leisure Partner

10/10

Exceptional

09 Mar 2025

Karen

Was a convenient location & had a great view, staff was very accommodating.

Leisure Family

10/10

Exceptional

28 Feb 2025

Michael

Being on lake wauwausee beautiful

Leisure Friends

10/10

Exceptional

21 Feb 2025

Abdul

Everything about it was just perfect

Leisure

10/10

Exceptional

15 Feb 2025

Donna

Fun getaway with the ‘girls’. Always pick Oakwood!

Leisure Friends

10/10

Exceptional

02 Feb 2025

Melissa

We love Oakwood. It’s a quiet retreat with beautiful views. We enjoyed dinner there as well.

10/10

Exceptional

26 Jan 2025

Dena

Good price for such a nice hotel.

Traveled here with friends for an event. Staff were all exceptional! Room was clean. Rates were reasonable. No complaints.

Friends_and_family Friends

10/10

Exceptional

17 Jan 2025

Karen

Pretty setting

Great setting on the lake . Spacious clean rooms . Breakfast was limited . Just apples cereal bars and coffee . Friendly staff and for people with small children there is a games room . Very close to the town centre

Friends_and_family Family

8/10

Excellent

02 Aug 2024

Catherine

Quiet and simple. Very nice weekend stay.

Leisure Family

10/10

Exceptional

31 Jul 2024

Mario

Amazing experience

Everything excellent, we love the place

Friends_and_family Family

6/10

Pleasant

20 Jan 2024

Timothy

I chose to stay here because I had heard good things about the resort and my wife and I were looking for a close getaway.
My check-in and checkout were smooth. The desk staff were always present, friendly and helpful. The public areas of the property were mostly in good condition, but our room clearly was falling into disrepair. The other negative was that on our way to breakfast in the morning there were construction guys swapping out the light fixtures so they had there tools all across the steps leading down to the front desk.

I was disappointed in the condition of the bathroom. The toilet was left dirty even after housekeeping 'cleaned'. The inside door frame paint was peeling

4/10

Poor

25 Dec 2023

Ronald

Booked for two nights Had to cancel last night. Told desk several hours before first night checkout
Still have not received credit for second night after a week later! Giving me run around
Also charged me twice for little dog. Finally got credit for that

Partner

10/10

Exceptional

12 Nov 2023

Traci

Very clean, staff was friendly.

Business Partner

2/10

Poor

06 Nov 2023

michael

Unfriendly

Very unfriendly staff, never said a word to us the whole stay. We will not be staying here again.

Partner

6/10

Pleasant

12 Oct 2023

Alan

Room was very small for 2 beds and restaurant food was just average at best Better restaurants in area

Leisure Partner

10/10

Exceptional

20 Sep 2023

jeff

Bennington

Always very clean and dog 🐶 friendly!!

Partner

10/10

Exceptional

21 Jul 2023

John

great time.

Leisure Partner

10/10

Exceptional

14 Jun 2023

lisa

Perfect spot

Leisure Family

10/10

Exceptional

22 Mar 2023

Robin

The room smelled and looked clean .The beds were very comfortable. Very nice location and we would definitely stay here again.

Business Family

2/10

Poor

16 Dec 2022

Scott

Really bad, avoid this place, it's not like it used to be:
1. old frappucino in fridge from prior guest (or prior prior, who knows?)
2. beetle in room flying around
3. refused to provide towels or service room as it had not been 3 days yet (never mind its not covid any more).
4. Even though their own sign said \"service every 3 days but if you'd like you can request it every day\". When I pointed that out, after their second refusal, they said, \"yeah, that sign is wrong.\"

Worse than all that is the lack of concern of the staff. Each issue was met with basically, \"yeah, that's just the way it is.\" Staff looked disinterested, bored, and not what I'd expect here, nor what I experienced a year ago. They have forgotten they are in hospitality business.

Business_and_leisure Partner

10/10

Exceptional

05 Dec 2022

Stacey

Beautiful place!!

We enjoyed our stay. This is a beautiful location!!

Friends_and_family Friends

10/10

Exceptional

04 Dec 2022

Verified traveler

Clean room, the food in the restaurant was awesome. View of the lake from the room was great.

Partner

10/10

Exceptional

22 Nov 2022

Verified traveler

Perfect Stay for Sister Getaway

My sister said she loved staying at Oakwood because she feels like she's on vacation there. The Inn is warm and welcoming, the staff is very accomodating. We loved the fire in the fireplace, the fall decorations,the proximity to the lobby Starbucks!

Friends_and_family Family

10/10

Exceptional

21 Nov 2022

Verified traveler

Clean and comfortable

I was staying because of a friend's funeral. It was comfortable and clean. I wish the bar and restaurant had remained open until 10 but not a problem.

Partner

8/10

Excellent

13 Nov 2022

Margaret

Not truthful

We enjoyed our room but were told there was no free breakfast, so we were unhappy about that. The free breakfast is advertised as part of the room charge.

Partner

10/10

Exceptional

07 Nov 2022

Nona

Amazing place! Gorgeous spot on the lake. Gorgeous buildings & grounds. Really a nice place and unique experience!

Business_and_leisure Family

4/10

Poor

22 Oct 2022

Rob

People in general were very unfriendly and not helpful.

Prices were also high on everything.

Gas was well over $0.50 a gallon more expensive.

Leisure Partner

10/10

Exceptional

09 Sep 2022

Tiffany

Amazing place to stay.

Friends_and_family Family

10/10

Exceptional

29 Aug 2022

Barbara

Very positive & pleasant front desk experience. Also great breakfast clerk. Helpfull & friendly. So refreshing in a day of non existent customer service. The check out experience was not all that. Felt like i was disturbing her sleep. Also restaurant late lunch serice was very poor. Lovely property for relaxation.

Leisure Self

4/10

Poor

08 Aug 2022

Jill

Didn't have enough towels
or toilet paper for our stay. Had to ask several times every day for towels. Needed to do some online work and there was never internet. We stayed several nights and there is no room cleaning service. With kids our room got pretty messy. Would have appreciated at least the garbage removed. Improvements to the beach area where appreciated and well enjoyed since our last visit 4 years ago.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2022

Jacob A.

The gym equipment was mostly not functioning which was disappointing. That was the only downside. Otherwise everything was EXCELLENT.

Leisure Self

8/10

Excellent

02 Aug 2022

Verified traveler

Good, not great.

Hotel was ok...not great. Service was pretty good. There were a couple issues with our room (light in the bathroom and drain) and only one of the two was fixed. Not too many amenities, but that's to be expected with a small town hotel on the lake. Probably will go Airbnb next time.

Friends_and_family Family

8/10

Excellent

25 Jul 2022

Christopher

Beautiful views of the lake, nice rooms and fun atmosphere.

Leisure Family

10/10

Exceptional

16 Jul 2022

Erin

Beautiful resort feeling down on the lake. Highly recommend!

Leisure Partner

10/10

Exceptional

14 Jul 2022

Aristotelis

No recycling.
Not many gluten free options for food. No help on the beach, confusing what can be used, what’s safe?

Leisure Family_with_children

8/10

Excellent

09 Jul 2022

Richard

The beach is small and tracks onto the sidewalk. Could have used more chairs along the waterfront and some in our near the large gazebo on the front lawn. It's a good looking building and the indoor decor is nice. I liked the pictures of the olden days in the corridor to the restaurant.

Leisure Family

10/10

Exceptional

02 Jun 2022

Misty

Check in desk was busy because she was also running to coffee shop. Other than that it was a great stay.

Business

10/10

Exceptional

31 May 2022

Chrisann

Staff was very welcoming. The coffee sop was fabulous. Would be nice to have microwaves in the rooms

Leisure Partner

10/10

Exceptional

31 May 2022

Joyce

Great venue for a relaxing time at the lake. Staff were very attentive and responsive. Nice on site options for meals.

Leisure Friends

10/10

Exceptional

04 May 2022

Barbara

Comfortable, spacious rooms in restful location right on the lake.

Business_and_leisure Self

8/10

Excellent

13 Apr 2022

Kathleen

The mattresses need to be turned over or replaced—- the side next to night stand is lower than other side—- you always roll to edge of bed on that side.
Our sheets needed to be replaced.

Leisure Family

6/10

Pleasant

06 Apr 2022

Kevin and Jennifer

The room was clean, and the staff was friendly. We were very disappointed with the amenities. For instance, the private beach was tiny and had no chairs for the fire pit. The basketball and volleyball courts were ragged. The game room had very little. The restaurant food was pricey and tasteless. There was no continental breakfast on the weekends. I saw no “trails” or bike paths on the property. Calling it a resort was very misleading. To me, a resort should have enough to do that you need not leave unless you want to. There was nothing else to do nearby so it compounded the disappointment.

Leisure Partner

10/10

Exceptional

10 Mar 2022

Paul

I really enjoyed staying and wished I could been there longer. Being right on the lake, you get to see the sun come up over the water. The hotel is just the right size so you feel cozy but not too small. I had dinner at the restaurant and it was very good.

Business Self

10/10

Exceptional

07 Mar 2022

Ryan

I stay at this property very often and that’s one of my favorites I have a lake place in Leesburg but it’s just a summer home and with no water I at least feel like I have a third home to go to on as needed basis being on the lake it’s relaxing quiet for a couple nights definitely get best bang for your buck

Business_and_leisure Self

10/10

Exceptional

16 Feb 2022

Adeola

The history related and evident at the resort was beautiful. There was a calmness in the hotel and its surrouding. It was a safe property to move arou d. The community members were friendly. There were lovely properties and amenities around. Well organized.

Leisure Partner

10/10

Exceptional

16 Feb 2022

Ryan

New nice clean convenient to the McCormick a Center Close to soldier Field there’s a bar around the corner many good restaurants and lots of good options

Business_and_leisure Self