Hotel MONTFORT Wellness & SPA Tatranská Javorina

Slovakia , Tatras
TATRANSKA JAVORINA, Tatranska Javorina 27
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43 reviews shown

8/10

Excellent

08 May 2023

Piotr

The view worth a lot

We love to stay in this hotel whenever possible. The view itself is just stunning. On the strong end, besides the view, is the spa area- pleasant swimming pool, nice saunas and massages with great staff. On the weaker end the whole dining service is rather poor- breakfast choice is limited and of a lower quality, certainly not matching the place's standards. Staff in the dining area also is on a lower end of training quality. This may be also due to the fact that the same waiters and waitresses were there all the days for the 6 days we spent there...
This place has almost unlimited potential and is always worth recommending if someone can stomach these little dents.

Friends_and_family Family

10/10

Exceptional

16 Aug 2021

Ivana

Pleasant stay

We had a pleasant stay, used spa, played bowling, enjoyed nice breakfast. Views are stunning! Rooms may need some updating but as long as you are after a good location and facilities rather than a modern room, this is the right place :) a lot to do for families as well as couples and reasonable restaurant prices.

Friends_and_family Family

2/10

Poor

25 Sep 2019

Verified traveler

Fantastic views. Great base for many hiking trips, if you have a car.
Good but old fashioned spa. Only one massage therapist who was off Tuesday, Wed and Thu.
No hot water in the room one evening and following morning. Buffet food barely adequate. When large group checked in, there was not enough to go around!

Friends_and_family Family

4/10

Poor

23 Aug 2019

Mark

Underwhelming experience

Hotel is situated in a stunning location with picturesque views. The hotel has so much potential but feel it is not being maximised to its full potential & stuck back in the 70’s or 80’s & could do with a facelift. Overall, for €200 per night we felt disappointed & didn’t get value for money. The room was uncomfortably hot with no air conditioning. The guy at reception Jakub (mightn’t have the right spelling) was very helpful & did source a fan for us after I asked him, thankfully.

Positives were as follows:

1). Stunning view
2). Nice pool with slide, kids enjoyed it
3). Good games room & bowling alley for kids
4). Helpful receptionist in the main lobby area
5). Decent breakfast selection

Negatives were as follows:

1). Room was far too warm & uncomfortably hot. Air con really should needs to be installed.
2). Shower tray was completely blocked & nearly overflowed in several occasions while showering.
3). No masseuse available for massage treatments despite it being advertised as a spa & wellness hotel. Think there is only somebody available 2 or 3 days a week apparently.
4). Breakfast staff need to be more attentive, on each of the 3 mornings we had breakfast, there was no milk & we were left waiting. To be fair, having more than one jug would help enormously.

Friends_and_family Family

10/10

Exceptional

31 May 2019

Delroy

Great stay

Great stay very helpful staff, highly recommend. Amazing views from the room with a mountain view.

Friends

8/10

Excellent

03 Jan 2019

Alena

We were looking forward to returning to this hotel but unfurtunuty we were very disappointed especialy with room service and restaurant.
In two night stay they didn’t clean our rooms and didn’t bring clean towels or bathroom supplies.At breakfeast time the coffee machine and juice machine didn’t work.

Family

10/10

Exceptional

30 Dec 2018

It's the best hotel i stayed in during this European trip. No doubt it takes extra effort to reach the hotel as it is tucked in the mountains but it's still accessible and just needs planning but it's all worth the effort. The views from and around the hotel are very relaxing and memorable. And the staff are more than amazing and very very helpful. They even took the pains to prepare a special breakfast for me because i had to check out an hour before the breakfast is served. And the breakfast they prepared was so much that i had to refuse some of it and I still managed to pack a portion of it for lunch. I felt very safe and well taken care of during my entire stay. The hotel is also family friendly. The families and children i met there were very happy. I had an awesome and memorable winter holiday in Hotel Montfort Tatry and wish i could come back to this hotel perhaps in spring or autumn season.

4/10

Poor

29 Dec 2018

Verified traveler

In spite of ordering room with balcony and mountain view we got another room with no balcony and no mountain view.
Lady in reception desk asked me to pay for the room once again and even didn't say sorry when she realized that I have alredy paid. ;(

8/10

Excellent

19 Aug 2018

Verified traveler

Beautiful, quiet resort spot

Beautiful hotel, perfect for a quiet break. Not convenient to ski towns.

Partner

10/10

Exceptional

22 May 2018

Verified traveler

Hotel Montfort was perfect for what I wanted. Beautiful view, isolated, quiet, great wellness. The staff was friendly and helpful. For the price, it was a real deal.

10/10

Exceptional

28 Dec 2017

kerim

Breathtaking views. ..

Great 2 day stay ..Good skiing 20 min drive. Not much to do around hotel for walking distance. Good wellness spa for pool , hot and dry sauna . Jacuzzi tub could be bigger as it is very small for hotel. For me the cold pool made up for it !Will be back again ..

10/10

Exceptional

02 Nov 2017

Nechama

THE HOTEL IS LOCATED IN A BEAUTIFUL AREA.THE STAFF WAS VERY HELPFULL.

Family

2/10

Poor

01 Sep 2017

Xavier

Horrid experience, blaring music until 5 AM

We arrived at around midnight to discover we were the only guests that night that weren't part of a 150 person wedding celebration, they had taken over the entire hotel and the lobby had speakers fit for a proper nightclub, disco lights, etc and was playing music at a volume that left my ears ringing after just a minute of being there, the hotel staff had to gesture to follow them to the fitness center where it was quiet enough to even hear each other, they told us this would continue until 5 AM as \"Slovakian weddings are quite wild\". The bass could be heard loudly from any point in the hotel. The next morning despite a long phone call from an Expedia manager the front desk tried not to refund us, claiming, \"you slept here, so you must pay\". Eventually I was able to get a refund.

Overall the hotel was inhospitable. The restaurant and bar were taken over by the wedding, the noise, and in the morning only a few staff were there to serve breakfast as all the other staff had been awake all night dealing with the wedding.

The hotel should not have accepted other bookings during such an event (1 guest who isn't part of the event??), or at the very least contacted us or expedia to inform of this. Having read past reviews, this was not the first nor probably last time this will happen.

10/10

Exceptional

23 Aug 2017

Verified traveler

Wonderful stay - peace, mountains, pool and spa.

Excellent base for Morskie Oko and Czarny Staw. 3 start hotel and expected amenities included. Indoor pool, complimentary breakfast. On-premises complimentary bowling, table tennis, squash, etc. Very peaceful, excellent views, wonderful base for hiking. Free parking. Free and fast Wi-Fi. On-premises spa: sauna included, masseuse extra. On-premises restaurant, most staff do not speak English, use Google Translate into Slovak for effective communication, but it should not be a deterrent. My family loved the place. Good value.

Family

10/10

Exceptional

17 Apr 2017

Verified traveler

The hotel was a little bit old than picture but they organised everywhere, keep cleaning. Breakfast was cold, but it was delicious. other facilities was good to spend time at hotel. one thing was missed it was view from the room.

Family

10/10

Exceptional

14 Nov 2016

john

A wonderful stay at Hotel Montfort!

During our 2 week European road trip this hotel provided a top 3 experience. The pool-spa area was exceptional especially with the weather being less than ideal to truly enjoy the surrounding area (late Oct). Leaves were brilliant in color. Fully recommend for families! Food at the restaurant was very good and worth trying out. The breakfast buffet was fulfilling with many choices. The staff was also very accommodating and friendly. One of the managers spoke very good English. Hopefully the weather will be better during the next visit...be able to enjoy the local trails.

Family

8/10

Excellent

12 Apr 2023

Nico

Sehr interessantes Hotel mit Geschichte

Wir haben uns in diesem Hotel sehr wohl gefühlt.
Es liegt sehr abgelegen und man hat einen unglaublichen Blick auf die Hohe Tatra.
Der Wellnessbereich ist herrausragend, dass Service Personal im ganzen Hotel sehr zuvorkommend und aufmerksam.
Ein kleiner Kritikpunkt. Das Buffet am Abend und am Morgen sowie die Speisekarte des Restaurants ist von den Speisen fast zu 100 Prozent auf Fleisch ausgelegt. Von einem Hotel dieser Preisklasse kann man eine kleine Auswahl an Vegetarischen oder Veganen Speisen durchaus erwarten.

Friends_and_family Family

2/10

Poor

06 Nov 2022

David

Terrible stay.
We booked family room. Photo on ebookers shows nice room with balcony but the reply from hotel was that this type of room does not have balcony. The information that check-out is at 11.00 is incorrect also, it is at 10.00 . Room with mold and super dated. Wellness hygiene - one big disaster. Water in pool cold. Really big disappointment. This 4 star hotel needs ASAP reform. Breakfast was good, even we had to ask to replenish some food at 9:15.

Leisure Friends

8/10

Excellent

13 Oct 2020

Piotr

Wszystko wporzadku , zdjęcia na stronie takie i w realu jesli jest słoneczko 🙂 jest co robić i ponure dni , śniadanie bardzo dobre , łóżka wygodne, bez zastrzeżeń . Lokalizacja idealna , blisko do łysej Polany i w Slowackie górskie kurorty

Partner

10/10

Exceptional

05 Jul 2020

Tomasz

T&A

Wszystko fajnie, mimo, że obiekt dość leciwy. Ale jak na Słowackie standardy, to super.

Friends_and_family Friends

8/10

Excellent

08 Mar 2020

Krzysiek

8/10

Widać 30 lat robi swoje, z kolei hotel nadrabia widokami, dobrą obsługą i jedzeniem.

Friends_and_family Friends

6/10

Pleasant

08 Feb 2020

Karol

Stary hotel

Straszne rozczarowanie. Stary hotel, wnętrze pokoju deluxe brudne

Partner

10/10

Exceptional

20 Jan 2020

Piotr

Pobyt ferie zimowe.

Pobyt był bardzo udany. Generalnie wszystko nam się podobało.

Friends_and_family Family

8/10

Excellent

30 Nov 2019

Ján

Príjemný pobyt

Friends_and_family Family

10/10

Exceptional

20 Oct 2019

Verified traveler

Milý personál, fantastický výhľad z izby, wellness tiež super (a bez časového obmedzenia). Boli sme veľmi spokojní :)

Family

10/10

Exceptional

02 Sep 2019

Anita

Lato na Słowacji

Przepiękne widoki, mało ludzi, dobre jedzenie, przemiła i pomocna obsługa.

Family

4/10

Poor

05 Aug 2019

Verified traveler

Fawlty Towers in the high Tatra mountains

Dysfunctional hotel in a beautiful setting. I booked a two night stay at hotel Montfort based on the pictures of an exceptionally talented photographer/Photoshop expert. A few moments after reserving a family room, I received a call from the receptionist telling me there was an issue with the rooms and if we would be ok with a regular 2-person room. Having a very lenient nature, I agreed as they would provide us with a botte of Prosecco and a fruit basket upon check-in. Horrendous was the experience as we entered a worn-out Soviet style hotel, with none of the promised goodies. My complaints were ignored by all present personnel which leads me to suspect a scam operation: a large two-bathroom family room is advertised as the only one available. Once you reserve they tell you a story about overbooking and propose you a smaller room. This way they can sell their rooms at a premium rate. The occasional complainer is satisfied with a bottle of (inferior) sparkling wine and a free dinner at a mediocre buffet at which they can charge you wines at a per centiliter measure. Double profit!
Apart from this negative experience some positives: exceptional mountain view, satisfactionary wellness facilities and an hilariously degenerated air hockey experience in the basement of the complex.

Partner

6/10

Pleasant

28 Dec 2018

Aigars

About hotel

Hello.I arrived here third year, but - second year was great but not this year.Price go up, coffee mashine not working more than 3 days in breakfast time, hottest sauna not work.Sorry I think it my last time in this hotel.But place, area in ski mountain around are excellent.

Family

10/10

Exceptional

19 Sep 2018

Maria Alejandra

Perfecto para descansar

Hotel Montfort. Me gustó muchísimo este hotel. Sabia desde antes de reservar que quedaba lejos de “todo”, pero eso es lo que más gustó. El silencio de la habitación ofrece la mejor alternativa de descanso. Sólo podía oír a lo lejos el sonido del agua de un rio.
La cama es muy grande. Mi habitación (201) tenía una vista magnifica a las montañas Tatras. Afuera del hotel había unas hamacas, ideales para descansar y leer al aire libre.
El hotel incluía en el costo de la habitación el servicio de spa, pero a la hora que llegué ya estaba cerrado y volvía a abrir a la 1pm. Así que lamentablemente me lo perdí.
El desayuno bufete tenía opciones de queso y cárnicos locales.
Las personas que trabajan en el hotel son muy amables. Me gustó mucho también los implementos de aseo de cortesía en el baño.

8/10

Excellent

25 Jul 2018

Verified traveler

Ile tu jest tych saun!

Czasy świetności hotel ma już za sobą, ale po odnowieniu jest OK. Dużo różnych saun, korzystanie zawarte w cenie noclegu. Przydała by się większą dbałość obsługi o czystość (martwe muchy przy oknach w restauracji i pająki na korytarzu). W okolicy nie ma właściwie nic, najbliższe atrakcje w Łomnicy.

Partner

10/10

Exceptional

07 May 2018

Joanna

PIękne miejsce

hotel położony w fantastycznym miejscu - niesamowity widok na wysokie Tatry, spokój, cisza, komfort. Stan obiektu bardzo dobry, hotel wyposażony we wszystko, czego można oczekiwać od czterogwiazdkowego obiektu. Doskonałe Spa, kręgielnia, finness itp. Jedynie gastronomia hotelowa na niższym poziomie.

Family

10/10

Exceptional

05 May 2018

Bartlomiej

Hotel w górach

Bardzo dobry hotel w spokojnej okolicy. Polecamy i na pewno wrócimy! Ps. Dobrze byloby urozmaicic troche sniadania i kolacje, wtedy byloby naprawde super

Family

10/10

Exceptional

03 Mar 2018

Vyacheslav

Хороший отель

Хороший отель,платный спа центр,WIFI медленный

Family

10/10

Exceptional

24 Jan 2018

Zuzana

\"Montfort\"

Náš pobyt v hoteli Montfort bol super,len krátky.Nabudúce prídeme určite na dlhšie☺

Family

2/10

Poor

06 Jan 2018

Mateusz

Nie polecamy.

Obsługa koszmarna. Pracownicy recepcji niemili i niesłowni. Brak obsługi na recepcji - za każdym razem trzeba było na kogoś czekać ok. 20 minut. Brak możliwości wezwania obsługi, by przyszła na recepcję - brak dzwonka.
Brak światła w pokoju przez 2 godziny - po tym czasie wymusiliśmy zmianę pokoju. Gdy wyraziliśmy swoje niezadowolenie, że nic z tym nie robią - usłyszeliśmy od szefa recepcji, że jak nam się nie podoba, to mamy zmienić hotel.
Bardzo słabe śniadania.
Parking na kilka aut - pozostałe muszą parkować wzdłuż drogi.
W całym hotelu unosi się zapach chloru.
W pokojach brak możliwości regulacji ogrzewania. Brak balkonu. Na 4 piętrze stare pokoje, ale ładny widok na góry. Na 2 piętrze pokoje odnowione. Dwóch pająków z pokoju się pozbyliśmy.
Jedna, wąska, stara winda - zawsze zajęta, więc bagaże trzeba wnosić po schodach.
W okolicy brak czegokolwiek. Ulice nieodśnieżone.
Nie polecamy tego hotelu.

Partner

10/10

Exceptional

31 Dec 2017

Aigars

Laba viesnīca,kļūda apkārtnē ar labu relaksācijas centru,labas brokastis ,10 km tuvumā vairākas slēpšana trases

Family

10/10

Exceptional

20 Aug 2017

Thomas

Breathtaking view!

Surroundings and views were amazing. Pool is great. Breakfast was fine, but staff did not keep it well stocked. Room was comfy and staff were very helpful, though we generally used Polish, as more than one staff member had very basic English (but fluent Polish).

Family

10/10

Exceptional

19 Apr 2017

Tatiana

Kvalitný relax

Výborná gastronómia , kvalitné sauny, profesionálny masér

Partner

10/10

Exceptional

09 Mar 2017

Kasia

rent hotell, hyggelig personal

veldig førnoyd

10/10

Exceptional

17 Oct 2016

Verified traveler

Super Ruhig und guter Ausgangspunkt zu Wandern

Super Lage auf etwa 1000m Tolles Wellnessangebot Nettes Personal

Partner

10/10

Exceptional

12 Oct 2016

Agnes

The best hotel and activities

Négy éjszakát töltöttük a hotelben. Gyönyörű környezet, tiszta előkelő hotel, nagy erkély. Lehetőség aktív kikapcsolódásra ( bowling, squash, billiard, pingpong, medence, gőz kabin, sauna, jacuzzi, edző terem.
Az étterem meghaladja a 4 csillagot. Az ételek akár Michlen csillaggal is értékelhetőek. Gyönyörűen díszített tányérok, az ízek gasztronómiai élvezetet nyújtanak.
A személyzet segítőkész barátságos. Családtagként éreztük magunkat.
Köszönet Vladimir P nek es Veronika G menedzsernek az önzetlen segítségért es a barátságos kiszolgálásért.
Zakopane 40 percre található, helyi busszal is kényelmesen elérhető.
A legjobb hotel magasan ajánlott családosoknak es nyugdíjasoknak egyaránt.
Még idén Novemberben tervezzük, hogy vissza megyünk.
Köszönjük
Tamás & Ágnes

Family

10/10

Exceptional

23 Sep 2016

Ivana

super hotel - fantastický výhľad, prostredie, super personál -veľmi príjemní, ochotní

Partner

10/10

Exceptional

11 Aug 2016

Lada

Beautiful location