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Hotel Hermitage


POLLA, Ss 19 Loc Ta Tempio 41
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9.0 Excellent 1,001 Reviews
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Hotel details

Useful information about Hotel Hermitage before you book

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Mediterranean inn also features concierge services and an arcade/game room.

Grab a bite to eat at one of the inn's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 5 coffee shops/cafes.

Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 33 guestrooms featuring refrigerators.

Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as desks and complimentary bottled water.


A stay at Hotel Hermitage places you in the heart of Florence, steps from Ponte Vecchio and Uffizi Gallery. This family-friendly hotel is 0.5 mi (0.7 km) from Piazza di Santa Maria Novella and 0.5 mi (0.8 km) from Cathedral of Santa Maria del Fiore.

Stay in one of 26 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Transportation services

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017A1QZNSX6OB
  • Optional fees
    • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
    • Crib (infant bed) fee: EUR 15.0 per night
    • Rollaway bed fee: EUR 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Ponte Vecchio 0.1 km / 0.1 mi
Arno River 0.1 km / 0.1 mi
Palazzo degli Uffizi 0.2 km / 0.1 mi
Uffizi Gallery 0.2 km / 0.1 mi
Via de' Calzaiuoli 0.2 km / 0.1 mi
Piazza della Signoria 0.2 km / 0.2 mi
Palazzo Vecchio 0.3 km / 0.2 mi
Via de' Tornabuoni 0.3 km / 0.2 mi
Salvatore Ferragamo Museum 0.3 km / 0.2 mi
Gucci Museum 0.4 km / 0.2 mi
Palazzo Uguccioni 0.4 km / 0.2 mi
Piazza della Repubblica 0.4 km / 0.2 mi
Via Maggio 0.4 km / 0.2 mi
Accademia Italiana 0.5 km / 0.3 mi
Upon availability

Room options

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Hermitage

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.8 /10
Neighborhood
9.8 /10
Value
9.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
02 Jan 2026
Leslie
Lovely hotel close to Uffizi Gallery, Ponte Vecchio bridge, shopping and entertainment
Leisure Partner
8/10
Excellent
18 Nov 2025
Makena
The location was great, and the hotel had a lot of charm. My one complaint is the “rooftop garden”. Part of the reason I booked this hotel is because I was hoping my boyfriend and I would be able to enjoy a sunset from the rooftop garden. It’s not a rooftop garden at all. It’s a restaurant. You have to have reservations and you have to order something to spend time there, even if you are staying at the hotel. I feel like this was false advertising. I would not stay there again because of this.
Leisure Partner
8/10
Excellent
11 Nov 2025
Paul
Hotel was excellently located, short walk to major museums and attractions. Staff are friendly and courteous. Room was clean. Entrance is in a narrow alley not accessible to a Taxi van. Two flights of steps to elevator, reception is on 5th floor.
Leisure Partner
10/10
Exceptional
08 Nov 2025
Oscar
Great location to walk Firenze, cozy, clean and quiet. Highly recommended.
10/10
Exceptional
06 Nov 2025
Christopher
Room was perfect for a single guy who wasn't in the hotel except to sleep and work in the mornings. Breakfast was very good.
Friends_and_family Friends
10/10
Exceptional
01 Nov 2025
Jack
!
10/10
Exceptional
17 Oct 2025
Louis
The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.
Leisure Friends
10/10
Exceptional
17 Oct 2025
Susan
Loved it!!
Partner
4/10
Poor
15 Oct 2025
Laurie
The noise was unbearable as the kitchen is above (we were on the 4th floor - #414) and there was cleaning, banging, pots and pans clanging, dropping things, and chairs scraping over our heads until well after midnight. This was a regular night! The walls / floors / ceiling were so thin that it sounded like the kitchen crew and neighbors coughing were in my room. It sounded like construction going on. This was the loudest hotel I have ever been in, and I’ve stayed in hostels, cheap hotels, fancy hotels. There was also an event going on next door at the church, with bottles and equipment being loaded on to trucks until 2am right outside my window. Windows are old and need to be double paned like most hotels of this price. Some mold in the shower although not severe. The staff were lovely and helped to refund the next two nights we reserved as we had to switch to a quieter hotel, which was expensive as there wasn’t much available on short notice. The owner did not refund the night where I got about 3-4 hours sleep. On the good side, the hotel has a wonderful view from the common lounge and dining room, the decor is beautiful, and we enjoyed having a drink in the lounge and watching the sunset over the river. Breakfast was very good. Steps from the Uffizi Gallery and Ponte Vecchio. If you stay here, only stay on floors 2 or 3, not 4. Request a room that does not face the church courtyard, which also had drunk men yelling until midnight. I personally will not stay again.
Leisure Family
8/10
Excellent
12 Oct 2025
Armen
Great location for real Florence experience
10/10
Exceptional
12 Oct 2025
Alan
Great location to all local sites.
Leisure Partner
8/10
Excellent
10 Oct 2025
Jeff
Conveniently located
10/10
Exceptional
03 Oct 2025
Karen
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Leisure Friends
4/10
Poor
18 Sep 2025
Azadeh
I liked the area as it was walkable and close to tourist attractions. However, it was very crowded and noisy. Even the hotel at midnight was very noisy. If you want to consider this hotel to stay, never ever get 4th floor. The reception and restaurant are in 5th floor and 4th floor will be super noisy, the way that you cannot sleep.
We had not a good experience in this hotel unfortunately.
Family
10/10
Exceptional
18 Sep 2025
Amy
Perfect location right off the ponte vecchio. Small but decent rooms, very firm mattresses maybe a bit much for us, however thin walls and very loud courtyard that we were over with frivolity going on all night. Gracious staff.
Leisure Family
8/10
Excellent
11 Sep 2025
Larry
An older hotel, but with all the essentials plus a very nice dining area for breakfast and dinner on the upper levels. Staff was very friendly, helpful, and fluent in English.
10/10
Exceptional
08 Sep 2025
Michael
Wonderful location within walking distance of everything! Staff provided excellent service and was very attentive!
Leisure Family
10/10
Exceptional
07 Sep 2025
William
The view from the balcony for breakfast was exceptional. The staff was professional and very accommodating, especially Allegra, the day manager. It gave me the feeling of a true european/italian hotel. We will definitely return upon our next visit to Florence.
Highly recommend,

Leisure Partner
10/10
Exceptional
05 Sep 2025
Verified traveler
Excellent location, good breakfast and everyone was very nice to us.
Partner
6/10
Pleasant
23 Aug 2025
Selda
felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value
Business_and_leisure
10/10
Exceptional
21 Jul 2025
Melissa
A little gem in the centre of Florence
Leisure
4/10
Poor
19 Jul 2025
Marcel
The location is great , breakfast is absolutely great , but I have to say that is a very old property, I stayed in room 102 ... the room was clean but the shower was nasty... the sheets were clean but the mattress stank , like pets were sleeping on it ... it was something stronger coming from under the sheets.... I communicated everything to the stuff... small things like clean better the shower and replace the mattress could make this place 4 or 5 stars I really hated it because of that !!! I wasn't able to relax because of the shower and the mattress smells... I was worried about catching something...
Leisure Self
10/10
Exceptional
21 Jun 2025
Marie Jean
Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
Leisure Friends
10/10
Exceptional
08 Jun 2025
sean
Cool vibe
10/10
Exceptional
03 Jun 2025
Peter
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Leisure Family
10/10
Exceptional
28 May 2025
Cynthia Fearn
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Leisure Partner
8/10
Excellent
20 May 2025
Lisa
This is an older property. Rooms are small but clean. Wish there was a kettle in the room.
Really adorable and staff was very helpful.
Leisure Family
8/10
Excellent
20 May 2025
Dave
Pleasant stay
Leisure
8/10
Excellent
20 May 2025
Erin
4th floor a bit loud from floor above
Partner
8/10
Excellent
09 May 2025
Helena
So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end!
The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful.
Overall it was a good experience.
Leisure Partner
4/10
Poor
18 Apr 2025
Zaileen
Noisy and very poor wifi in rooms. Staff were not helpful. Breakfast and breakfast staff were great.
Leisure Family
2/10
Poor
14 Apr 2025
Leonid
Staff is pleasant but hotel is absolutely did not meet our expectations.
Bed and the pillow is so hard that Spartan would find it uncomfortable.
AC did not work.
Outside noise unbearable until 3 am
You are paying for the location if rest at night is your goal stay away from this tourist trap
Business Family
10/10
Exceptional
08 Apr 2025
Richard
Wonderful staff and great location!
Leisure
10/10
Exceptional
05 Apr 2025
Cynthia
Very happy there was an elevator. I am a senior and it was difficult traveling alone.
Leisure Self
8/10
Excellent
25 Mar 2025
Cecile
Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.
10/10
Exceptional
09 Mar 2025
Sarah Jane
This is a really lovely - slightly quirky in a good way Hotel. Very close.. walkable to everyYwhere we wanted to see. Slightly off the main paths so quieter than many. Lovely views over the River Arno and Ponte Vecchio. 5 mins walk from Gallerie degli Uffizi. The upstairs roof top restaurant is provided by the excellent Osteria delle tre panche. Which serves the most wonderful Tuscan food with incredible rooftop views over Florence. Service was great. Reception booked our Taxi to the airport which arrived exactly as booked. Rooms are basic.. we took a travelling kettle etc. Fresh water provided every day. Comfy beds. Do use the Mosquito repellent plug in we found too late !!! Continental breakfast also had roof top views and had a lot of variety. You can walk from train station but the paths with cases arent easy .. we taxied for 12 Euros. Would use again and recommend.
Leisure Friends
8/10
Excellent
24 Feb 2025
Mark
As a relatively cheap option, it's good.
My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.
Leisure
8/10
Excellent
27 Dec 2024
Juan
They sold us a three person room but only allowed two to sleep in it. One blanket had dirty spots
8/10
Excellent
27 Nov 2024
Oliver

A stone-throw away from Ponte Vecchio

We really liked the location, the service, and the restaurant (for dinner). We also didn't over-pay as we were visiting Florence during off-peak period (even though the city was bustling!). We struggled with the slow and tiny elevator as check-in and breakfast were on the 5th/6th floor - although we were 'lucky' our rooms were only one floor up. Although the rooms were quite small and my bathroom was tiny, we didn't spend much time in our rooms. The view of the Ponte Vecchio outside our rooms was nice to have. The only major issue we experienced was with the lack of hot water in one of our rooms. (My friends had to come to my room to shower.) The staff did come to verify but the issue was not fixed during our stay. All-in-all, we had a nice stay and would recommend the hotel as it was clean and well located.
Friends_and_family Friends
4/10
Poor
05 Nov 2024
Renee
Rooms look nothing to what is on line. Very, very small, maybe the size of NY rooms, outdated, linens just okay, bathroom extremely tiny so if your over 5’11 maybe 180 lbs the shower will be a very tight fit. No vanity, no room to open a bag and I’m not talking a big traveler bag.
Elevator a little bigger than a bathroom, mostly used for bringing in linens, food, water etc.

Five flights of stairs to check in. Very noisy area, pounding on pipes or working on hotel while we were there around 10-11 pm at night.

Rooms are very, very outdated.
Leisure Friends
10/10
Exceptional
09 Oct 2024
Cassandra
One of the cutest hotels I have ever stayed at! It had character and an old charm about it. My boyfriend and I chose the hotel last minute during our stay in Florence and we’d happily stay here again in the future. They also held our luggage for us when we checked out so we could explore a bit more of Florence before catching our train to Rome.
Room and bathroom were very clean. No complaints! Staff was friendly as well :)
Leisure Partner
10/10
Exceptional
19 Sep 2024
David
The hotel is exactly where you want to be. The room was a bit small, but the details and bathroom were all nicely done.
Staff was very helpful. The restaurant on the terrace is very popular so get your reservations in early.
Leisure Family
6/10
Pleasant
15 Sep 2024
Sabrina
Great location but the shower was absolutely horrible and the elevator was really hard to use because of how slow and small it was. The rooftop restaurant was great! The cacio e pepe was so delicious!!
Leisure Partner
10/10
Exceptional
12 Sep 2024
Eda
Outstanding location. Difficult to find and you cannot take your car. If you do, it’ll cost you an arm and leg 40 Euro per day
Paolo was smaning. Waking up at 3 am to help us then move our car in the am to the garage!!!!
Leisure Partner
8/10
Excellent
06 Sep 2024
Deborah
Lovely stay in the centre of Florence - can recommend
Leisure Friends
10/10
Exceptional
26 Aug 2024
Paulina
The design is incredible, it was clean and all the staff was very gentle
Leisure Family
10/10
Exceptional
24 Aug 2024
Francisco
Beautiful hotel boutique. Small rooms in a perfect location with a friendly staff. Beautiful rooftop overlooking Ponte Vecchio and the river
10/10
Exceptional
16 Aug 2024
michele
Great breakfast and location. Kind and attentive staff. Would stay again!
Leisure Family
10/10
Exceptional
14 Aug 2024
Carmen
There is always someone at the front desk, which is appreciated. The area is GREAT for shopping and experiencing nightlife. Also convenient to walk to sites. I would definitely recommend Hermitage!
Leisure Family
8/10
Excellent
10 Aug 2024
Fazilatun
Staying was good, unick breakfast, elegant room, nice and clean. Don't like little bit of noise at night. Washroom needs to be little bit more clean.
Leisure Partner
4/10
Poor
07 Aug 2024
S
Helpful staff, walkable, safe
Leisure
10/10
Exceptional
02 Aug 2024
Katherine

Top find in great location!

Location is epic! It is noisy until midnight so def not a hotel for children, but for adults (especially those who don’t go to bed early) it’s just perfect! Great view from the beautiful roof terrace. People not staying in the hotel were coming to use the restaurant up there as they had heard or read about it but it still wasn’t crazy busy. Lovely smart interiors and great for money. Beautiful hotel!
Partner
10/10
Exceptional
22 Jul 2024
Sidney
They are great! I even forgot my wallet after checkout and they made sure to contact me to return. Great staff, Amazing location!
Leisure Self
10/10
Exceptional
10 Jul 2024
Elmer
Centrally located and comfortable
10/10
Exceptional
05 Jul 2024
CHRISTOPHER
A beautifully appointed hotel in an incredible location with a very friendly, helpful staff! Breakfast was more than expected in a beautiful dining room. Reception is on the top (5th) floor and is accessed either via stairs or a very small elevator. Navigating the floors with your luggage can be a little challenging as the elevator can only accommodate 2 people with their bags at a time. The elevator does not come to street level—so all luggage must carried up to the first floor (“0”). Not a problem, but perhaps a consideration for those who require assistance, especially if traveling alone. Any inconveniences are quickly forgotten once you have encountered the very accommodating staff, the adorable rooms and the jaw-dropping location! I recommend a long stay!
Business_and_leisure Family
6/10
Pleasant
27 Jun 2024
Irene
Quite noisy location at night and with restaurant upstairs.
Business Self
6/10
Pleasant
24 Jun 2024
Atousa
Ok
Self
10/10
Exceptional
21 Jun 2024
Karen
It was a lovely stay and hope we can return some day
The staff was very helpful and breakfast was abundant and tasty
Leisure Family
10/10
Exceptional
05 Jun 2024
Earlene
Dining fantastic. Staff’s help over the top.
Leisure Self
6/10
Pleasant
25 Apr 2024
Keylla
I’m surprised people rate the hotel as “wonderful.”
The hotel is located in a good area, with view of the famous “Ponte Vecchio”.
The staff is very nice and attentive. The breakfast is good. The room and decor look dated.
The room we stayed was very noisy! It looks like all the Trash Pick Up Trucks were there in the middle of the night picking up trash from the hotel and the restaurants in the area. Besides a bicycle station, where people come to drop them off at certain time in the night. The room was very cold and no heat. We used towels to cover the gaps in the window to keep the cold air away. Luckily they left extra blanket in the closet. The rooms have no heat only AC. The TV is very small and the volume is programmed to go to a certain number. You can’t change that. So, if you need hearing aids, put them in the highest volume to be able to watch TV.
It’s a hotel for young people who travel with back packs. Not recommended at all to elderly people. There is no doorman to help with luggage and people have to go one floor up on stairs carrying luggage and then take the elevator on the second floor to reach the lobby on the 5th floor.
Leisure Partner
10/10
Exceptional
02 Apr 2024
Tracey
Superb location, within walking distance of the Ponte Vecchio, Uffizi, Duomo, and all major tourist spots. In the heart of a hundred dining options and lovely staff with lots of suggestions.
Leisure
10/10
Exceptional
25 Mar 2024
Jill
The employees are all helpful and so friendly the location is perfect !I would highly recommend this location.
Leisure Self
10/10
Exceptional
24 Mar 2024
landon

Great Hotel and staff

Best location in Florence. We were able to walk to all the museums and attractions. Every kind of shop and restaurant.
Partner
8/10
Excellent
22 Mar 2024
Miguel
It’s a good choice if you want to be near from City Down Town. It’s not easy to find and you have to carry your bags 2 levels to get the lobby
Leisure Family
10/10
Exceptional
08 Mar 2024
Denise
Great service and location
Leisure Family
10/10
Exceptional
03 Mar 2024
Brian

Great location

Great hotel in a great location and service was amazing.
Partner
10/10
Exceptional
10 Feb 2024
M
Great hotel, literally 20m from the Ponte Vecchio. Enjoyed our stay, room was great size for three travellers. Close to all attractions in Florence. Lovely decor. Loved the wallpaper in the lift. Good breakfast, nice variety. Would definitely stay again.
Leisure Family
8/10
Excellent
22 Jan 2024
Rogier
The hotel is in the centre of the city.
Leisure Partner
8/10
Excellent
03 Jan 2024
Leram
Immediately as you exit onto the fourth floor there is a serious stench of dog urine. Was difficult on the first night as we kept smelling it and was even more prominent the second you open the door first thing in the morning.
Leisure
8/10
Excellent
28 Nov 2023
Susan P
The location is convenient—you can walk to everything. The beds are comfortable. The fifth floor breakfast room and lounge are charming with nice views. As with any city location there is noise.
Leisure Self
10/10
Exceptional
23 Nov 2023
Sarah
Fantastic staff, clean room and very charming. Perfect location, extremely safe and easy to get to from the train or tram station. Very happy with the price and would definitely stay here again.
Leisure Partner
10/10
Exceptional
02 Nov 2023
John
Location was great.
Leisure Partner
8/10
Excellent
31 Oct 2023
Margaret
A quaint but lovely property. Great location. The hotel has a lovely lounge for socialising and feeling very at home. Very supportive staff.
Leisure Family
8/10
Excellent
04 Oct 2023
Stacy
The hotel is centrally located and gets and outstanding for that. No matter where we wanted to go it was a short walk back. However, know that this is the loudest hotel I have ever stayed in!!! I stayed in room 415 below the restaurant kitchen and across from a common bathroom that got a lot of use. There is so much noise until after midnight with the kitchen clean up and then again at 7am for breakfast. There was also random hammering on things in the building. So be aware of those before you book and enjoy your stay if you chose to stay here. I would probably stay here again but know I wouldn’t get much sleep.
Leisure Family
2/10
Poor
29 Sep 2023
Ray
No elevator, reception on 5th floor
very dingy room, toilet didn't flush, so we could not stay there.
Leisure Family
10/10
Exceptional
22 Sep 2023
Clark
An amazing hotel literally 50 feet from the Ponte Vecchio. The staff was very friendly and accomodating, and the restaurant on the terrace has spectacular views of Florence.
Leisure Partner
8/10
Excellent
11 Sep 2023
Tracey
The WIFI was intermittent and my husband needed to work. It was also very very noisy until very very late at night.
Leisure Partner
4/10
Poor
07 Sep 2023
Verified traveler
Booked a stay at this hotel and had no communication with what we found when we showed up on the day. Found that the hotel had overbooked and wanted to transfer us 20 minutes north of the location of this hotel. This hotel is right next to the ponte vecchio. I had to complain to hotels.com and the front desk for them to finally accommodate us. They finally gave us a room after 3 hours of sitting around.
Partner
10/10
Exceptional
06 Sep 2023
Anthony
Right from our arrival the experience was exceptional. We were greeted by Paolo, who made us feel right at home, and the homey feel was felt throughout our stay. Thank you, Paolo, Federica, and Vitoria. This is defently our go to in Firenze. Ciao Ciao
Leisure
6/10
Pleasant
03 Sep 2023
Leonard
The Bathroom was so small. The shower tomb was 24”X24”at best. No mini fridge. No cold water or soda in room. We were told when we checked in as it was our Anniversary that had a special surprise. Well the surprise was no surprise. I would not recommend this property unless you want spartan amenities. The Breakfast was the only bright spot.
Leisure Partner
10/10
Exceptional
18 Aug 2023
Laura
Lovely hotel. Can’t beat the location and the friendly staff.
Leisure Self
8/10
Excellent
08 Jul 2023
Thomas
Great location and helpful staff
Partner
8/10
Excellent
30 Jun 2023
Alejandra
Nice hotel, right in front of Ponte Vecchio and next to the Uffizi gallery. We enjoyed the rooftop terrace and the view. Didn’t receive any VIP benefit though and the door to the room was so difficult to open it had to be jimmied just right.
Leisure Partner
2/10
Poor
26 Jun 2023
Verified traveler

We lived 4 days with a flooded shower

We arrived to Hotel Hermitage to stay for 4 nights. When we arrived we were told that there was a leak in our bathtub so we couldn’t shower that day. They gave us a free glass of wine and we thought “oh well”. The next day after showering the water was leaking everywhere around the sink and base of shower. We mopped it up thinking it was just from us showering. We got home hours later and the flood almost reached our bedroom. It was everywhere.

We told front desk and they said they couldn’t repair it until the next day, but if they did repair it, we would need to be out of the room for 8 hours. We did as they asked. We got home to the following MESS (see attached pictures). Black water and the plumbers tools left everywhere. Dirty smelly towels too. We went to front desk where the lady was nice but she was working alone. So they had the cook go clean our room floor. It was absolutely disgusting. We asked for a manager and she informed me the manager would contact me the next day. We tried all day to get a new room or a Manager and nothing. Even the day after, no manager. Nothing was given to us. They “allowed” us to sit on the rooftop for a free glass of wine (I’d rather a bathroom) and we waited 20 minutes without being served.

t’s a stunning patio with grumpy servers who barely come to serve you. It was our second time there.

The hotel had SO much potential but poor customer service in the event of a problem. This hotel was very expensive. I’m so disappointed
Friends_and_family Family
4/10
Poor
25 Jun 2023
Nathan
Do not allow them to give you a room on the 6th floor. It’s right next to the rooftop (loud) and you can hear everything in the kitchen. Bad experience.

Partner
10/10
Exceptional
18 Jun 2023
Agnieszka
Beautiful hotel, located very close to all landmarks.
Leisure Partner
10/10
Exceptional
18 Jun 2023
Jeffery
Very good location
Leisure Family
2/10
Poor
15 Jun 2023
Cody
Do not offer parking like they say. The top sheet of the bed was stained and dirty and when I complain they ask if the ones under neath where dirty. Then there was mold on all the walls and in the bathroom and all the rugs and the flooring were dirty. The room smelled like fish and the hallways were dirty as well and smell so strong of chemical you almost pass out from the smell. We ended up leaving and with in a hour and they still charged me for night. HORRIBLE PLACE TO STAY!!
Leisure Partner
10/10
Exceptional
12 Jun 2023
Lauren
Beautiful hotel with a fantastic location. Staff is very friendly and helpful.
Leisure Self
10/10
Exceptional
25 May 2023
David
In the middle of the center of the Roma. Everything is walking distance! The stuff are very friendly and helpful!
Leisure Family
6/10
Pleasant
02 May 2023
Priscilla
Fabulous location. Have stayed there once before but Hotel seemed a little tired this time. We were on the 4th floor under the kitchen and the banging went on half the night. Very noisy and we were not able to change rooms. Very hard bed too. However, the staff is lovely!
Leisure Partner
10/10
Exceptional
11 Apr 2023
SALVADOR
Great hotel ande very close to the puente vechio and main sights
Leisure Family
10/10
Exceptional
28 Mar 2023
maria
Amazing and convenient hotel. I traveled alone and I felt really safe. Staff extremely friendly and helpful!
Love this hotel. Super clean and great breakfast. I will come back for sure.
Leisure Self
10/10
Exceptional
14 Mar 2023
Regina
Loved the breakfast room & the garden terrace (when it was opened up) and the sitting room/common area. The staff was always very nice & helpful as well.
Leisure Friends
10/10
Exceptional
02 Dec 2022
Marilyn

The Best of the Old World and the New

The staff was always helpful and friendly in this charming, gracious hotel in an unrivaled location. Had a very pleasant stay there.
Self
2/10
Poor
28 Nov 2022
Verified traveler
I would not recommend Hotel Hermitage. It is very expensive and due to the location - it is extremely loud. There was loud noise until 3am. There are better options for less throughout Florence
Friends_and_family Friends
10/10
Exceptional
14 Nov 2022
Zhanna

Great hotel in great location

Amazing hotel in one of the best location in the city. Love it!
Partner
4/10
Poor
12 Nov 2022
William C
Perfect location, good people.
No hot water and no TV
Leisure Family
10/10
Exceptional
19 Oct 2022
Terra Delin
All the staff members were so kind, accommodating, and friendly. When we missed breakfast, the kitchen/dining staff still offered to serve us a cappuccino and fresh brioche buns. The front desk were so helpful with scheduling taxi transportation. The cleaning staff were thorough with cleaning, as well as respectful of our belongings. The area is so walkable. But my favorite part is the view from their sitting parlor! It is so peaceful and breathtaking, and so charmingly decorated. I'm glad we chose this hotel.
Leisure Family_with_children
6/10
Pleasant
20 Sep 2022
Verified traveler

Perfect location

Fabulous location for seeing beautiful Florence. Quite noisy and terrible internet. Perfect hotel if youre only planning to crash in the evening.
Partner


Hotels Nearby

Or browse the Interactive Map to find hotels around Hotel Hermitage


Hotel Insteia
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Hotel Insteia

POLLA, Via Annia Ss19

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Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features an arcade/game room, wedding services, and tour/ticket assistance.

For lunch or dinner, stop by Ristorante Hotel Insteia, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided.

Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a safe deposit box at the front desk and an elevator.

Free self parking is available onsite. Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.

Conveniences include phones and desks, and housekeeping is provided daily.

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3 STARS

Hotel Insteia

POLLA, Via Annia Ss19 | Show on Google

~ 0.96 km from Hotel Hermitage

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Family Hotel
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Family Hotel

POLLA, Contrada Sant Antuono

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Enjoy a relaxing stay at the Family Hotel in Polla, featuring a sauna, 24-hour fitness center, and bar/lounge. Start your day with a complimentary buffet breakfast (7:00 AM - 10:00 AM).

The hotel offers 12 air-conditioned rooms with minibars, flat-screen TVs, complimentary Wi-Fi, and private bathrooms with showers, complimentary toiletries, and bidets. Safes, desks, and daily housekeeping are also provided.

Business amenities include a 24-hour business center, safe deposit box at the front desk, an elevator, conference center, and meeting rooms. Free self-parking is available onsite.

Nearby attractions include the Pertosa Caves (10. 5 km), Grotte dell’Angelo (11.

1 km), and Falesia Atena Lucana (4. 3 km).

The nearest major airport is Naples International Airport (NAP), 143. 4 km away.

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2 STARS

Family Hotel

POLLA, Contrada Sant Antuono | Show on Google

~ 5.02 km from Hotel Hermitage

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Grand Hotel Osman
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Grand Hotel Osman

ATENA LUCANA, Via Nazionale San Giuseppe 25

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Grand Hotel Osman is in Atena Lucana, a 10-minute drive from the Parco Nazionale del Cilento e Vallo di Diano. It offers an outdoor pool with hydromassage corner and wellness facilities.

Rooms at Osman Hotel are air conditioned and feature satellite TV with free Sky channels, a mini-bar and free Wi-Fi. Balconies overlook the pool or the surrounding mountains.

The hotel’s Il Danubio restaurant serves traditional and national cuisine for lunch and dinner. Danubio bar offers happy hour, appetizer buffets and cocktails.

Baia degli Angeli wellness center features sauna, Turkish bath, fitness area and massages. The hotel is conveniently set a 5-minute drive from A3 motorway exit, but still offers a quiet location.

Atena Lucana Station is 1969 feet away. A free car park is provided.

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4 STARS

Grand Hotel Osman

ATENA LUCANA, Via Nazionale San Giuseppe 25 | Show on Google

~ 8.38 km from Hotel Hermitage

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Hotel Villa Torre Antica
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Hotel Villa Torre Antica

ATENA LUCANA, Via Indipendenza 32

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Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), a hair salon, and wedding services.

Enjoy Italian cuisine at Villa Torre Antica, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and in-room child care (surcharge).

Distances are displayed to the nearest 0. 1 mile and kilometer.

Falesia Atena Lucana - 1. 2 km / 0.

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4 STARS

Hotel Villa Torre Antica

ATENA LUCANA, Via Indipendenza 32 | Show on Google

~ 8.88 km from Hotel Hermitage

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Kristall Palace Hotel
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Kristall Palace Hotel

ATENA LUCANA, Via Svincolo Autostradale

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With a stay at Kristall Palace Hotel in Atena Lucana, you'll be within a 15-minute drive of Falesia Atena Lucana and Pertosa Caves. This 4-star hotel is 26.5 mi (42.6 km) from La Sellata-Pierfaone Ski Resort and 9.9 mi (16 km) from Baptistery of San Giovanni in Fonte.

Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

At Kristall Palace Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.

A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM. Stay in one of 22 guestrooms featuring flat-screen televisions.

Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets.

Conveniences include desks, and housekeeping is provided daily.

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4 STARS

Kristall Palace Hotel

ATENA LUCANA, Via Svincolo Autostradale | Show on Google

~ 9.11 km from Hotel Hermitage

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Hotel Villa Venus
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Hotel Villa Venus

ATENA LUCANA, Via Mascero 5

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Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a seasonal outdoor pool.

This hotel also features complimentary wireless internet access, ski storage, and wedding services. Grab a bite to eat at Il Ritrovo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Atena Lucana?

This hotel has 2799 square feet (260 square meters) of space consisting of a conference center and a meeting room. RV/bus/truck parking is available onsite.

Make yourself at home in one of the 42 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment.

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4 STARS

Hotel Villa Venus

ATENA LUCANA, Via Mascero 5 | Show on Google

~ 9.39 km from Hotel Hermitage

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Magic Hotel
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Magic Hotel

ATENA LUCANA, Via Maglianiello, 13

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Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, a sauna, and bicycles to rent.

This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite at Magic, one of the hotel's 2 restaurants, or stay in and take advantage of the room service.

Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

A complimentary continental breakfast is served daily from 6:00 AM to 10:30 AM. Featured amenities include complimentary wired internet access, a business center, and express check-in.

Planning an event in Atena Lucana? This hotel has 300 square feet (28 square meters) of space consisting of conference space and 2 meeting rooms.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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3 STARS

Magic Hotel

ATENA LUCANA, Via Maglianiello, 13 | Show on Google

~ 10.95 km from Hotel Hermitage

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B&B La Voce Del Fiume   Dimora Storica
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B&B La Voce Del Fiume Dimora Storica

BRIENZA, Vico Del Carmine 5

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Located in Brienza, B&B La Voce del Fiume is on a river, within a 15-minute drive of Ponte alla Luna and Falesia Atena Lucana. This spa bed & breakfast is 19.

4 mi (31. 2 km) from La Sellata-Pierfaone Ski Resort and 14.

1 mi (22. 8 km) from Baptistery of San Giovanni in Fonte.

Take time to pamper yourself with a visit to the full-service spa. This bed & breakfast also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is available for a surcharge.

Grab a bite from the snack bar/deli, or stay in and take advantage of the bed & breakfast's room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 11 AM.

Make yourself at home in one of the 7 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided on a limited basis.

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BED AND BREAKFAST

B&B La Voce Del Fiume Dimora Storica

BRIENZA, Vico Del Carmine 5 | Show on Google

~ 12.24 km from Hotel Hermitage

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Hotel Vallisdea
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Hotel Vallisdea

SALA CONSILINA, Via S Maria Della Misericordia

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Enjoy scenic views from the terrace and garden at Hotel Vallisdea in Sala Consilina. Make the most of complimentary Wi-Fi, concierge services, and a welcoming reception hall.

Dine at Antros, specializing in delicious pizzas, or enjoy a meal at the on-site café. Room service and a bar/lounge are also available.

Start your day with a complimentary local breakfast served from 7:00 AM to 10:00 AM. The hotel's 20 air-conditioned rooms feature minibars, flat-screen TVs, and private balconies or patios.

Complimentary wired and wireless internet access is provided, and bathrooms include showers and complimentary toiletries. Hotel Vallisdea is a convenient base for exploring local attractions, including the Baptistery of San Giovanni in Fonte and the Certosa di San Lorenzo di Padula, both within a 15-minute drive.

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3 STARS

Hotel Vallisdea

SALA CONSILINA, Via S Maria Della Misericordia | Show on Google

~ 13.7 km from Hotel Hermitage

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Hotel Bouganville
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Hotel Bouganville

PICERNO (PZ), S P 83

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The accomodation comprises a total of 36 snug guest rooms. Wi-Fi internet connection is available on public areas.

Those who stay at this establishment may contact the reception desk any time during the day. Common areas are suitable for wheelchair-disabled people.

This property features a choice of business facilities in order to offer the perfect combination of comfort and convenience for a corporate trip.

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4 STARS

Hotel Bouganville

PICERNO (PZ), S P 83 | Show on Google

~ 15.95 km from Hotel Hermitage

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Antichi Feudi Dimora d'Epoca
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Antichi Feudi Dimora d'Epoca

TEGGIANO, Via San Francesco 2

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Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.

Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at the bar/lounge and dine alfresco.

Or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily.

A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM. Featured amenities include complimentary wired internet access, express check-in, and express check-out.

For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service. Make yourself at home in one of the 13 guestrooms featuring refrigerators and minibars.

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4 STARS

Antichi Feudi Dimora d'Epoca

TEGGIANO, Via San Francesco 2 | Show on Google

~ 16.5 km from Hotel Hermitage

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Marchesina Resort
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Marchesina Resort

TEGGIANO, Via Provinciale Del Corticato

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Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Satisfy your appetite for lunch or dinner at La Cimmaruca, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours).

Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.

Free self parking is available onsite. Make yourself at home in one of the 30 guestrooms featuring minibars.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks, and housekeeping is provided daily. Distances are displayed to the nearest 0.

1 mile and kilometer. Certosa di San Lorenzo di Padula - 11.

5 km / 7. 2 mi- Convent of St.

Francis - 12 km / 7. 4 mi- Joe Petrosino Museum - 14.

1 km / 8. 8 mi- Falesia Atena Lucana - 18.

9 km / 11. 7 mi- Pertosa Caves - 28.

3 km / 17. 6 mi- Cilento e Vallo di Diano National Park - 29.

5 km / 18. 3 mi- Ponte alla Luna - 29.

8 km / 18. 5 mi- Sanctuary of Saint Michael the Archangel - 31.

1 km / 19. 3 mi- Parco Nazionale Appennino Lucano Val d'Agri Lagonegrese - 33.

1 km / 20. 5 mi- Tuorno Waterfalls - 36.

3 km / 22. 6 mi- Roscigno Vecchia - 37.

1 km / 23 mi- MAM Palazzo Aiello 1786 - 43. 3 km / 26.

9 mi- MAM Casa Domenico Aiello - 43. 4 km / 27 mi- Gole Del Calore - 44.

4 km / 27. 6 mi- WWF Oasis Bussento Caves - 47.

8 km / 29. 7 mi.

The preferred airport for Marchesina Resort is Naples Intl. Airport (NAP) - 156.

1 km / 97 mi Located in Teggiano, Marchesina Resort is in the suburbs, within a 15-minute drive of Certosa di San Lorenzo di Padula and Convent of St. Francis.

This upscale hotel is 8. 8 mi (14.

1 km) from Joe Petrosino Museum and 11. 7 mi (18.

9 km) from Falesia Atena Lucana.

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4 STARS

Marchesina Resort

TEGGIANO, Via Provinciale Del Corticato | Show on Google

~ 17.06 km from Hotel Hermitage

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Agriturismo La Sfruscia
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Agriturismo La Sfruscia

Battipaglia, Localita San Martino

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This cosy hotel is in Battipaglia.

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WITHOUT OFFICIAL CATEGORY

Agriturismo La Sfruscia

Battipaglia, Localita San Martino | Show on Google

~ 17.15 km from Hotel Hermitage

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Eliceto Resort
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Eliceto Resort

BUCCINO, Contrada Eliceto Buccino

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When you stay at Eliceto Resort in Buccino, you'll be in a national park and 10 minutes by car from Marcello Gigante National Archaeological Museum of Volcei. This family-friendly resort is 9.

5 mi (15. 2 km) from Villa D'Ayala Valva and 9.

9 mi (15. 9 km) from Terme Vulpacchio.

Take advantage of recreational opportunities offered, including an attached winery, a seasonal outdoor pool, and bicycles to rent. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Satisfy your appetite for lunch or dinner at the resort's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM. Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and flat-screen televisions.

Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and bidets.

Conveniences include safes and desks, and housekeeping is provided daily.

Pay with crypto or card

3 STARS AND A HALF

Eliceto Resort

BUCCINO, Contrada Eliceto Buccino | Show on Google

~ 18.61 km from Hotel Hermitage

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