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Courtyard Hotel Waterfall City

Gauteng- Johannesburg · South Africa

13 Karkloof Street, Jukskei View Extension 124, WView location

9.2/10Excellent91 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Hotel Waterfall City

With a stay at Courtyard Hotel Waterfall City in Johannesburg (Midrand), you'll be steps from Mall of Africa and a 5-minute drive from Kyalami Racetrack. This hotel is 2.7 mi (4.3 km) from Gallagher Convention Centre.

Make yourself at home in one of the 160 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Johannesburg? This hotel has 2443 square feet (227 square meters) of space consisting of conference space and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent. Guests are required to provide proof of the parental relationship (birth certificate) upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately ZAR 250 per person
    • Airport shuttle fee: ZAR 550.00 per vehicle (one-way, maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mall of Africa 0.1 km / 0.1 mi
Netcare Waterfall City Hospital 0.9 km / 0.6 mi
Gallagher Convention Centre 4.1 km / 2.5 mi
Boulders Shopping Centre 4.2 km / 2.6 mi
Kyalami Racetrack 4.5 km / 2.8 mi
Kyalami on Main 4.7 km / 2.9 mi
Netcare Sunninghill Hospital 6.8 km / 4.3 mi
Vodaworld 7.3 km / 4.5 mi
Castle Kyalami 8.8 km / 5.5 mi
Liliesleaf Farm 9.1 km / 5.7 mi
Kyalami Country Club 9.6 km / 6 mi
Rivonia Village 10.2 km / 6.3 mi
Prison Break Market 10.6 km / 6.6 mi
South African Lippizaner Centre 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Courtyard Hotel Waterfall City

9.2
Excellent
91 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.2 /10
Amenities
9.2 /10
44 reviews shown
10/10
Exceptional
20 Feb 2026
Luis
Great location, staff always wiling to help and a great menu.
Business
8/10
Excellent
12 Nov 2025
Sembo
Excellent location
Partner
10/10
Exceptional
22 Jun 2025
Clive
Comfortable, clean, exceptional service
8/10
Excellent
12 Jun 2025
John
Bed was good but not great. They should have paper instructions as to how to work TV and Air con in the room.
10/10
Exceptional
07 Mar 2025
Analisa
Was a great stay the only thing missing was a do not disturb sign for the door. Housekeeping came knocking when I was still in the room, if there was a sign I could have put up they would have known not to try enter.
Leisure Self
10/10
Exceptional
06 Mar 2025
Luis Octavio
Good clean place car park completely safe. Short walk to the mall of Africa using entrance 10, decent restaurant and bar on the 9th floor.
Business
10/10
Exceptional
09 Jan 2025
Ngcebo
Great hotel stay and great city views from the rooftop bar.
Leisure Self
10/10
Exceptional
18 Sep 2024
Parmanand
Modern, well maintained hotel
10/10
Exceptional
31 May 2024
Jeeva
Great stay
10/10
Exceptional
27 May 2024
Rodney
Great experience.
Leisure Friends
10/10
Exceptional
19 May 2024
Douglas
Great for a quick overnight with secure underground parking.
10/10
Exceptional
17 Dec 2023
kevin

Nice hotel

Great hotel. The staff were very friendly and the rooms were excellent. Would definitely stay there again.
Partner
10/10
Exceptional
19 Oct 2023
Paul
Everything was on point
Business Friends
10/10
Exceptional
10 Oct 2023
Moraki
It was amazing
Partner
8/10
Excellent
16 Jul 2023
Douglas
Great staff and service.
Leisure Partner
10/10
Exceptional
16 May 2023
william
Amazing place. Great location and easy basement parking. The staff are wonderful and will neva go anywhere else for accomodation in Midrand
8/10
Excellent
21 Apr 2023
william
Very nice property and priced very well. Unfortunately for my last stay we had no dstv in our room for the stay and the wifi was so slow. This was a one off negative tho but otherwise its my top hotel in midrand still
Self
10/10
Exceptional
06 Apr 2023
william
Excellent place to stay. Convinient and affordable
Leisure Self
10/10
Exceptional
05 Apr 2023
william
One of the best places to stay. Repeat customer myself
Business_and_leisure Self
10/10
Exceptional
24 Jan 2023
Abigail
I really enjoyed my stay. The location is very convenient. The Mall of Africa is across the street. They also have a beautiful restaurant and bar within the hotel. Lastly, the staff was incredibly friendly and accommodating. They made my first time in SA pleasant!
Leisure
10/10
Exceptional
10 Jan 2023
syyeda
modern new rooms & facilities, the staff was attentive and helpful. Great location for shopping.
Leisure Family
6/10
Pleasant
24 Dec 2022
Verified traveler
It was an ok stay. The staff are friendly. The rooms were missing a few items to make yo
Business
10/10
Exceptional
18 Dec 2022
Verified traveler
Superb !! Recommended ! Encourage anyone to try this excellent venue & classyservice
Friends_and_family Family
8/10
Excellent
21 Nov 2022
RENE
Clean and wonderfull
Leisure Family_with_children
10/10
Exceptional
19 Oct 2022
Vincent
All was to My liking as expected
Leisure Family
10/10
Exceptional
22 Aug 2022
Mamahao
My stay was supper while the data so friendly SANELE was wow as you motto says
Partner
10/10
Exceptional
17 Jul 2022
Cheryl
The WIFI was very unstable.
Leisure Family
10/10
Exceptional
17 Jun 2022
Joas
Close to the mall and major highways - easy access
Business_and_leisure Friends
10/10
Exceptional
04 Apr 2022
Elizabeth
The waiter at dinner was disorganised, brought us a wrong order, never cleared the table until we finished eating
Leisure Family
10/10
Exceptional
20 Mar 2022
william
Very beautiful and at affordable prices
10/10
Exceptional
15 Mar 2022
william
Very beautifully presented and for fair pricing
Business_and_leisure Family
8/10
Excellent
15 Nov 2021
PH
Our stay was comfortable however i was not happy when they wanted to charge us for late check out we our flights check in time was 2hrs later than the normal check out time.
Business
6/10
Pleasant
29 Sep 2021
Shawn

Good but opportunities for improvement

The general keep of the hotel is fantastic however, there were situations where I was not happy. For example, when I arrived I was told that the Spa closed early on Saturday (1pm) and I checked in at 2pm and the spa was closed on Sunday. I asked to go to the bar to watch some sport, I was told the bar had reached its maximum capacity (I would expect to be given alternative venues I could go in the area). Our room was not cleaned until late afternoon. There were times when I felt the level of enthusiasm of staff was low.
Partner
8/10
Excellent
17 Jun 2021
Lynette
Lovely hotel
Business
6/10
Pleasant
24 May 2021
Glenda

Checkin services

Checkin took very long and they also did not have my booking on their system. I had ask the person to call a manager to assist him and I had to email my receipt to them.
Manager came and did not greet us, so welcoming at frontline desk to improve.
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Erik
Goede kamers, bedden en ontbijt. Personeel is behulpzaam
Self
10/10
Exceptional
11 Jun 2026
Erik
Zoals altijd een goed hotel’met schone kamers en behulpzaam vriendelijk personeel.
Self
10/10
Exceptional
21 Mar 2026
TAISUKE
大型モールがすぐ隣、安全に感じました
Business
10/10
Exceptional
06 Nov 2025
SUNG SOOK
깨끗했고 직원들도 친절했습니다
Business
8/10
Excellent
30 May 2025
GIOVANNI
Hotel is pretty good. Breakfast not really...same for the food they serve at the restaurant located at the ground floor. nice rooftop. they have a bar where u can sit and enjoy the sunset. But cocktails are not the best as well.
Business
10/10
Exceptional
02 Apr 2025
Felix
Excellent staff and service.
Leisure Self
10/10
Exceptional
31 Mar 2025
Patricia
Personnel extrement aimable et service impeccable
10/10
Exceptional
03 Nov 2024
Claudia
The hotel was recently opened and everything is new.
Business_and_leisure Family
8/10
Excellent
12 May 2023
Murat

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Business

Location & surroundings

Courtyard Hotel Waterfall City
13 Karkloof Street, Jukskei View Extension 124, W, Midrand, South Africa

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