Name: Mercure Johannesburg Midrand
Address: Old Pretoria Main Road, Johannesburg, 1685, ZA

4/10

Poor

13 Jun 2026

Martha

Majority of staff try hard, others are uninterested & rude particularly at reception. The elevator does not work, the key cards do not work every other day, no towels in the rooms also every other day. Not particularly a great stay, but one thing it has going for it is convenience if you are needing to stay in the midrand area.

Business

10/10

Exceptional

05 Nov 2025

Neil

All the above

Business

2/10

Poor

15 Sep 2025

adrian

Lift does not work
No water for 3 days

Business

2/10

Poor

11 Sep 2025

adrian

Horrible hotel

Business

8/10

Excellent

07 Apr 2025

Mohini

Slow food service but room comfortable

I only made use of the room at night. I did not have any meals at the hotel. I did attempt to order a toasted cheese sandwich and coffee at about 11:00 in the restaurant. The order was reluctantly received. I had to leave a e cancelled 10 minutes later because the preparation of the order had not yet commenced.
The last time my toasted cheese sandwich took nearly 2 hours to arrive.

Self

10/10

Exceptional

21 Sep 2023

William

Excellent

It was good

Partner

6/10

Pleasant

03 Aug 2023

Verified traveler

Carpets are dirty.

Self

8/10

Excellent

10 Jun 2022

peta jane

The people were amazing.. Helpful and friendly. The room was lovely. Two issues i had was the wifi was very very slow and the tv programes were awful
Other than that i was very happy

Business

4/10

Poor

01 Apr 2022

munyaradzi

Dreadful experience

Despite the best effort of the staff I personally had a horrible experience. On my second day whilst taking my morning shower raw began coming out of the shower head and subsequently filled the whole room with a pungent smell. Thanks to the manager I was moved from room 314 to 228. Apparently it's not the first time this has happened so it maybe a serious structural issue. The final straw in on leaving the elevator was not in working order. The response was \" Ah well\"!!!!

Partner

10/10

Exceptional

04 May 2021

Verified traveler

Nothing

Business_and_leisure Family

10/10

Exceptional

03 Apr 2021

Maureen

Enjoyed my 1 night stay

Amazing stay loved it-Maureen😄

Self

8/10

Excellent

15 Mar 2020

Zwelibanzi

Mr

Would have been perfect if it wasn't of the noises made by a group of drunken occupants.i couldn't sleep until midnight.
Otherwise breakfast was perfect
Staff friendly
Rooms clean and comfortable

Partner

8/10

Excellent

12 Feb 2020

Verified traveler

Great

Partner

4/10

Poor

25 Sep 2019

Verified traveler

Not good

I was given an old, poor condition room. I complained and then was put in a slightly better room. Dirty shower, unfriendly reception lady. I will not be back

8/10

Excellent

30 Jul 2019

Simon

Good, well priced business hotel.

Always well located for business in and around the Midrand area. Only complaint is the same as that of previous stays: on weekends (in this case Friday and Saturday nights) guests arrive drunk at 1 or 2 am and make a huge noise in parking areas and passages outside rooms and the security does not seem interested in tackling this. All 3 rooms I booked for this job complained about the same thing.

Business

10/10

Exceptional

17 Jul 2019

Sanjay

Sanjay Swami

It was really good to stay. All hotel staff were very friendly and cooperative.

10/10

Exceptional

15 Jul 2019

NL

Bed linen quality / condition

I found the bed linen very scratchy.

8/10

Excellent

27 Jun 2019

Verified traveler

everything is good and staff are very friendly, feel safe during stay in the hotel

Business Self

10/10

Exceptional

04 Jun 2019

Mookho

My stay was amazing, this hotel is perfect i recommend it to everyone.

10/10

Exceptional

01 Jun 2019

Sydney Bongani

Marvelous

The stay was good but the food was very exorbitant and somehow very cold

4/10

Poor

03 May 2019

Verified traveler

A very pretty facility.The room was clean and comfortable.
But I could not sleep 3 out of 4 nights because the other guests on my floor were loud and disruptive most of the night and the staff would not make them be quiet.

Business Partner

8/10

Excellent

26 Apr 2019

michael

The hotel was value for the room rate.
TV channels could include more movie options and maybe less sport.
Never enough hangers in the wardrobe for a couple staying more than one night.

Partner

6/10

Pleasant

04 Mar 2019

Catriona

fair

room was smaller than what I had expected

10/10

Exceptional

20 Feb 2019

Verified traveler

Good Value for Money

Its very good value for money in all aspects

8/10

Excellent

27 Nov 2018

Jac

Privcy ans helpful staff
Conveniently located with route access
Relatively safe area
Shower was relaxing
Overall pretty nice place and grrat value for money.

8/10

Excellent

23 Nov 2018

Pinaki

Good stay

6/10

Pleasant

11 Oct 2018

Kurt

Good Hotel for what I needed to do

8/10

Excellent

04 Oct 2018

Xoliswa

Pleasant stay

We were there for a short business trip. The staff was very helpful and accommodating for the entire 3 nights. They allowed us to check in a little early which was great as we had early meetings on our arrival. It’s a great hotel to stay at, it’s near shopping mall, and gautrain station which was great for us.

Partner

6/10

Pleasant

09 Sep 2018

Verified traveler

Location not great. Thought hotel a bit old - could do with some renovations.

Friends

10/10

Exceptional

13 Apr 2018

Verified traveler

Nice hotel near conference centres

My first time at the hotel and would certainly stay again

10/10

Exceptional

26 Mar 2018

Vijayluxmi

Finally, a good hotel with comforts in Midrand.

Booked accommodation for one of our consulting technicians. He loved it and found the hotel to be clean, comfortable and the staff friendly. The transfer services to the airport helped us tremendously due to the late check-in.

10/10

Exceptional

20 Feb 2018

CARL

Great for overnight stay

This hotel is a great place to stay if you only want a room for a night we were there on holiday and found the hotel had no bar no restaurant for an evening meal no Paul no garden to sit out and relax during the day there is an Irish bar next door where you can get a drink and something to eat and also a 15 minute walk to the Boulder shopping centre where they have everything you could ask for there the rooms are comfortable and air condition service great no complaints about hotel but would not stay there again unless I was on an overnight stay

Partner

8/10

Excellent

07 Feb 2018

Verified traveler

Very close to the shopping

The Hotel staff are the main feature that make this hotel worth staying. The Room was clean and good condition but no complimentary water.... otherwise the room is very pleasant. I spent one day doing shopping and the Hotel Taxi was excellent for service and support.
Overall reasonable location and facilities

8/10

Excellent

31 Jan 2018

Molebaleng Alph

It was a good stay for the price.

Although we arrived late and had to leave early, we were made to feel at home. We even tried to extend our stay by a day but Hotels.com indicated that there was no room for the available for the date in question.

Family

8/10

Excellent

06 Aug 2017

Verified traveler

Best Hotel in Midrand

Although heard that hotel is old, yet everything is find for this hotel. Just I'm only face the the laundry return not in time, but hotel done a great apologize. However i realize there are some missing on my clothes. Is my mistake that do not check properly when they return and only realize when get home. Please make sure the laundry service can be better.

10/10

Exceptional

04 Aug 2017

LAYADE ADEYEMI JOEL

Splendid stay

It was cool

4/10

Poor

03 Aug 2017

GAIL

Will not stay here again

Staff were friendly and welcoming on arrival. However, when phoning for assistance, on 2 occasions the phone was not answered. The TV was not working. I asked for a shower cap which was provided, but when I took it out of its box, it was torn and staff said it was the last one they had. The \"hot\" breakfast was cold on arrival at 07h30. I ordered dinner from O'Hagan's on site as there is no dinner venue, and it was served in take-away foam boxes. I therefore requested a plate and cutlery, which were brought by hand (not on a tray), the cutlery was unwrapped and no serviettes were provided.

8/10

Excellent

30 Jul 2017

M Dube

Excellent Stuff

Change the old carpets, mordenise the rooms. Excellent Staff though

10/10

Exceptional

29 May 2017

Robert

It was great

Family

2/10

Poor

18 Apr 2017

Verified traveler

Would avoid at all costs

This hotel associates itself with taxi company \"Interco holdings\". The taxi company drives you further away from your intended destination and then demands more money off you to take you to where you want to go (or in our case didn't even bother to offer), we were left stranded at a far out train station & missed our connecting train from j'burg station. Overall the whole ordeal cost us in excess of R1000 and caused huge stress. I Would strongly recommend anyone to avoid this hotel

8/10

Excellent

03 Apr 2017

Don

Very good

The reception was warmly

Partner

6/10

Pleasant

20 Mar 2017

Verified traveler

The stay was average .. When booking I requested 2 types of beds for the 2 rooms and to have the rooms close to one another ..
None of the requests were met .. On arrival the hotel had no knowledge of our request .. It did not appear on the hotels system ..
This is poor management
The hotel is not located in the most affluent and safe areas of Johannesburg.

Family

6/10

Pleasant

16 Dec 2016

Verified traveler

Firstly my booking for the first day was not on the system and had to book in @ the Town Lodge and that was not nice

Family

6/10

Pleasant

31 Oct 2016

Michael William

Great price for what is offered.

The rooms are very narrow. Not much room for luggage if your sharing it.

8/10

Excellent

09 Oct 2016

ADERITO

The hotel is very nice.

Nice place to stay and have a Nice shop near África Mall is amazing.

4/10

Poor

22 Aug 2016

Verified traveler

Value for money but you pay for what u get.

Courteous reception. More courteous when she saw I had a Platinum car for the hotel group. She was lovely. And let me book in early. But a nightmare followed. Terrible party sounds from across road and drunken brawl in room next door. Eventually I called reception to do something about next door. It slowly dissipated but my sleep was gone for the night.

8/10

Excellent

22 Aug 2016

Verified traveler

Great stay for business

Clean and well located for business trips.

8/10

Excellent

17 Jul 2016

Farrukh

Good clean hotel

Good clean hotel,value for money, Excellent for relaxation,limited internet 250Mb/day, Far from the city center.

Family

8/10

Excellent

03 Jul 2016

John

Enjoyed my stay. The only problem was that there was no hot water in the morning on the Wednesday. I reported it and it was fixed by the Thursday morning - thank you.

6/10

Pleasant

18 Mar 2016

Pauline

Pauline King

The breakfast is over priced at R 150.00 and I could not contact to the wiFi and the reception ladies could have told us it was a fifteen minute walk and a four minute drive as the conference center was round the corner

8/10

Excellent

26 Jan 2016

Verified traveler

Good starting point for our trip

Staff of friendly and welcoming. First few nights in Johannesburg. Chose hotel for location to access Gautrain and value for money. Would recommend it but distance from Jo'burg centre may be an issue for some.

Partner

10/10

Exceptional

25 Nov 2015

Adarsh Paresh

Will definitely refer the hotel to others

Enjoyed the facilities and services

8/10

Excellent

11 Nov 2015

A K

Very nice.

Very relaxing. However, the refrigerator in the room requires some attention. The shower is excellent.
The personnel, very warm and friendly, whilst an element of reluctance was detected by some of them.
Overall, very good hotel.

Family

8/10

Excellent

25 Oct 2015

Sphelele

My stay at Mercure hotel, Midrand was good, the staff was friendly, the room was good.

Partner

2/10

Poor

30 Sep 2015

Verified traveler

service quality

not confortable at all

Partner

6/10

Pleasant

04 Sep 2015

FG

Cheap hotel in convenient location

We stayed in the hotel for one night, because we attended a wedding closeby. The hotel was clean and had safe parking. It is not really close to any major tourist attractions, but perfectly fineif you have to be in the area for a night or two. It was easy to access by car. The rooms were small but comfortable. Bathroom had a shower, toilet and basin. There was airconditioning. Checkin and checkout was fast, and the staff friendly.

Partner

10/10

Exceptional

04 Sep 2015

Mervyn

My 2 nights spent at the Mercure Midrand was very enjoyable. The hotel is centrally situated, making seeing my client, going to gym and having supper a non-issue.

Service is friendly without encroaching on my space. Whatever my request was, was dealt with efficiently and professionally.I will definitely stay here again.

8/10

Excellent

24 Aug 2015

glenn

comfortable but boring.

One night stopover. Hotel room was comfortable ,clean and tidy. My only disappointment was the very limited television/satellite channel options. Staff were friendly and obliging. The accommodation was excellent value for money though.

2/10

Poor

13 Aug 2015

Verified traveler

Absolutely disgusted!

We ended up not staying there as the room was beyond filthy!! They promised me a refund, but never refunded me. I won't recommend that anyone stay there!

Partner

10/10

Exceptional

28 Jun 2015

M. Jamal

its amazing and superb............

it was superb

6/10

Pleasant

02 Jun 2015

Verified traveler

Average hotel, clean & comfortable

Average hotel, clean & comfortable. Only issue was that there is no restuarant / bar or outdoor relaxing area. It's good stop-over hotel, but definitely not for holidays.

Partner

4/10

Poor

01 Jun 2015

Isaac

Very very far

Hotel is very far away from everything you might want to see in Joberg and very far from the airport.

Family

4/10

Poor

30 Apr 2015

Verified traveler

faaaar

This hotel is far away from everything

Family

8/10

Excellent

15 Jan 2015

Verified traveler

Mercure

Was okay

8/10

Excellent

25 Nov 2014

Verified traveler

Impressed

It was excellent. Try putting up more entertainment.

10/10

Exceptional

06 Oct 2014

Jane

The room was clean and comfortable to stay in. The staff was friendly too.

8/10

Excellent

03 Oct 2014

NAOMI

Clean accomodation

Very clean and comfortable for a budget room.

Partner

4/10

Poor

08 Sep 2014

Josh

Your typical 2-star hotel

From the get-go, the hotel doesn't even have its own shuttle service and outsources it to a maniac driver who will risk your life in consecutive close-call car accidents during the just 2-block ride from Midrand Gautrain station (the only stars that this hotel receives are for its convenient location.) Upon arrival, he then had to audacity to demand R70 for the 50-second drive. The hotel itself has nothing to praise for. Subpar room mixed with a dirty bathroom where used soap bars from previous patrons littered the shower area. And if you stay for longer than one night, then don't expect your tubes of used shampoo and body wash to be replaced with fresh ones. The business center is a joke: a measly single desktop PC on the 2nd floor that isn't even connected to the internet. When I approached the front desk about the need to check-in my flights online, the 2 receptionists were completely useless, saying that I would have to pay for a data plan on the public computer. The only thing that saved my stay is the convenience of a strip mall just outside the gates, where you can get stellar pub food and Chinese take-out.

6/10

Pleasant

18 Aug 2014

Magellan72

close to the office.

sufficient

8/10

Excellent

06 Jul 2014

gerryo

Stayed at hotel because it was close Convention

The hotel is in a good location in Midrand very near the convention center. The staff are helpful, but the internet would be better if it was unlimited, rather than 100 megabytes free and then you need to buy a plan.

8/10

Excellent

05 Jun 2014

Tsop

Great Value

Off the beaten path. In a commercial area (office buildings in MidRand district). Superior breakfast. Next door to a very good Irish Pub. Older boutique hotel but kept up very nicely and great staff.

Partner

10/10

Exceptional

19 Mar 2014

Paulo Ferreira

Fantastic people and good service

I stayed already several times at this Hotel and the people is always very friendly, which make all the difference. People are key in this business.

8/10

Excellent

17 Dec 2013

Dan

Good Hotel