Name: Orange County Belek Family Concept
Address: Boğazak mah. Akdeniz Cad. 50 Sok. No:18 Boğazkent, Serik, 07500, TR

10/10

Exceptional

30 Jun 2026

Elena

Everybody was nice and helpful, food, room, beach was super

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Vanessa

This is my favorite all inclusive in the area. I’ve been to several over the years, including this one 4 years ago. There are plenty of seats and the beach, kids pool or main pool. The buffet food is excellent, lots of salad, veggie dishes and meat dishes. We were there on a Friday night (not sure if they have this every night) but they had fresh sushi and an Asian kitchen with fried rice, a noodle dish and tempura chicken. All were excellent. My picky eater kids enjoyed these dishes. They also have typical kids food like onion rings, fries, potato wedges and spaghetti. Several soups. I really loved the buffet.
During the day at the pool, servers walk around with varied items. My daughter was at the right place and right time for donut holes. My husband and myself were offered chocked wrap sandwiches, some of my kids encountered a server with a cooler of ice cream bars. The are have a chips stations with different sauces right near the pool.
The beach was a large wooded pier with a bar, many chairs and a platform to jump off of.
The food makes or breaks the hotel for me and this one gets 5 stars from me. Also I love that it’s on the beach, not all of the all inclusives here are on the beach but this one is.
I’d also like to add the most of the staff I encountered spoke English with no issues and everyone was very kind and helpful. The hotel receptionist Ferdi, was very helpful and check in and check out. Thanks again!

Friends_and_family Family

2/10

Poor

29 Dec 2025

Kamaldeep

I travelled to Orange County with my family last week, and unfortunately it was the worst travel experience we have had in all our years of travelling.
While the family room itself was acceptable, several other services that were far below an acceptable standard.
My son has a severe allergy to cats and must carry an EpiPen. On our very first evening in the dining area, we were shocked to see numerous cats inside the restaurant — under tables, on chairs, and freely roaming around as if they belonged there. No effort was made by staff to remove them. That evening, my son suffered an allergic reaction and had to take antihistamines. I raised this issue with reception and guest services (Sherry), who advised there was little they could do about the cats, but offered to let us eat outside the restaurant instead.
The food was repetitive and lacked flavour. The same options were served daily for breakfast, snacks, lunch, and dinner, with only minimal variation during lunch and evenings.
I have coeliac disease and am vegetarian. Throughout my stay, I repeatedly requested a hot meal suitable for my dietary requirements. For the duration my option were salad with chips or wedges for both lunch and dinner.
This hotel claims to be 5-star, but it is clearly outdated and in need of significant refurbishment. Based on our experience, the service provided would not even meet a 2-star standard, the food quality barely deserves 1 star, and with cats roaming freely around food areas, the hygien

Friends_and_family Family

2/10

Poor

09 Aug 2025

Ambra

Worst Vacation Ever – Avoid This Resort!

My experience at Orange County Belek was absolutely terrible from start to finish. The staff were extremely rude and arrogant, starting from the check-in desk and continuing with every other member of the team I encountered.

The food was awful — no variety whatsoever, with the same low-quality options served every single day. The rooms were not properly cleaned; they would only change the towels and leave everything else untouched.

This place completely ruined my holiday. It was by far the worst vacation I have ever had. I would not recommend this resort to anyone.

Family

2/10

Poor

09 Aug 2025

Gjergji

I booked this property expecting a quality experience, especially with VIP Access, but it was completely unacknowledged and offered no benefit at all. The overall service was shockingly poor — most of the staff were rude and unhelpful, with the exception of three individuals who at least tried to make a difference: the relationship manager, Mellissa the waitress, and Selim the maître d’ on the night shift.

Cleanliness was questionable, and the food was both repetitive and terrible. Breakfast, lunch, and dinner were essentially the same uninspired, low-quality options every day. Presentation and taste were equally disappointing. The lack of variety and freshness was unacceptable for a property of this supposed standard.

Overall, this was one of the worst hotel experiences I’ve had. I would not recommend this property unless significant changes are made to service, cleanliness, and dining.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

nicoleta

Had a great time and ppl are nice and friendly!

Leisure Family

10/10

Exceptional

08 Jun 2025

Sumi

The food was amazing

Leisure Family_with_children

6/10

Pleasant

22 Oct 2024

Paul

It’s a good 40 minutes from Antalya Airport. The Hotel was well set out with nice rooms, a spacious main dinning room with varied and traditional food of excellent quality. Staff do work hard. Outside eating areas were very good with ice cream available 1200 to 1600. You will notice many cats around these areas. As you walk out to the beach you have a couple of bars (all the bars tend to have one server most of the time, which is poor) one on a jetty. The children’s play areas and pool looked very good. The main swimming pool was also, very good.
There is an incredible number of staff working around this Hotel. However, we found the service at times to be poor with long queues and a basic All Inclusive drinks menu. There was no table service in the bar or restaurant. There was also, a door left open to the smoking area that allowed smoke to drift in to the bar area, which was not nice. When things got really bad with serving Vegin, the tall chap stepped into save the day. He was everywhere. A credit to Orange County. The main bar area inside is comfortable, clean but lacked a cosmopolitan feel.
Reception is helpful, but we wanted a late check out that cost $65.00, but it was not available and that was following the Hotels advice. On the last day our orange bands were cut off and replaced by yellow ones which meant no alcoholic drinks and with a lack of instruction from the Hotel we felt out of sorts until 1845 when we left. Cost was good. I may go back.

Leisure Friends

8/10

Excellent

12 Oct 2024

Anatolie

Food

Leisure Family

6/10

Pleasant

08 Oct 2024

Wadea

The hotel is very small

10/10

Exceptional

05 Oct 2024

Akhror

It was good, we like it

Friends_and_family Family

6/10

Pleasant

10 Sep 2024

Ihab Sulaiman

It’s good but not deserving the money value

Leisure Self

10/10

Exceptional

23 Aug 2024

Majid

It’s a great place for summer holidays with family
Lots of activities and amazing amusement for all age ranges.

Leisure Family

6/10

Pleasant

15 Aug 2024

Imad

Nothing

Friends

2/10

Poor

02 Aug 2024

Hawzen

Very very bad staff no body try also the charge me extra money and the ask me to cancel from Expedia and book with them

10/10

Exceptional

30 Jul 2024

Buthaina

Amazing hotell allthing was amazing

Amazing hotel, amazing staff, food was so good with many different dishes everyday, allthing was excellent. Food and drinks all day you will never be hungry, you will never be boring with all amzi g show and activities. Many activities and show for both adults and children. Highly rekommended.

Friends_and_family Family

8/10

Excellent

14 Feb 2024

Mansour

Great hotel, friendly staff and super clean. Only little far from city but if you have a car it’s not a problem.

Leisure Partner

10/10

Exceptional

07 Nov 2023

Gary

Nice property good staff good food , only criticism the volley ball playing surface needs looking at to many people getting cuts which spoilt a great fun activitie shows at night need to have a bit more variety

Leisure Self

8/10

Excellent

29 Oct 2023

Gary

Great food friendly helpful staff everywhere in hotel ( only English person here so you could feel a bit lonely) the place has a lovely feel to it nice atmosphere

Leisure

8/10

Excellent

23 Oct 2023

George

Good food, clean facility

Leisure Self

10/10

Exceptional

16 Oct 2023

Paramjeet

Great experience

Family

8/10

Excellent

01 Oct 2023

OMAR

I recently stayed at Orange County Belek - Family Concept and had a mixed experience. The cleanliness and food were excellent, and the staff at the kids' area were amazing, providing a great experience for my family. I also appreciated the good options available for children. However, the room service was disappointing. Despite the positive aspects, the service responsiveness needs improvement

Leisure Family_with_children

8/10

Excellent

26 Aug 2023

Diala

Family Trip

Hotel is big and away from the city family oriented but not much of kids activities
Food not bad and reasonable however staff are very rude and lack the welcoming aspect very hard to communicates with or even do the extra mile for the comfort of their guests price is exaggerated compared to the value you get overall was ok

Friends_and_family Family

10/10

Exceptional

25 Aug 2023

Verified traveler

Good

The hotel was nice, there is a lot of thing to do there with kids, they had a lot of fun.
The food was good, a lot from all, all the time.

Friends_and_family Family

8/10

Excellent

25 Jul 2023

Mahmood

Good for children, cleaning, but they must improve more the staff in bars and in main restaurant , the ashower high for children and for old people.. some rules don’t maintain in the real specialy with hospitality the children , they account the children

Leisure Family_with_children

10/10

Exceptional

26 Apr 2023

safenaz

The food and atmosphere were good. The receptionist and manager were very pleasant and helpful. The staff did their job. Few of them were very pleasant. They are not very friendly in the restaurant however they did their job

The 2 ladies nest to the beach made gozleme. We had it on April 24 th. They were the best. Very friendly and pleasant the gozleme was amazing

I would visit Orange County again. The first day we arrived the person checked us in but very pleasant helpful and professional. The front desk staff was amazing. A wonderful manager
Not forgetting the cleaning staff. They were beyond expectation

Like I said the restaurant staff was not the friendliest but they did their job snd the good wax excellent

The entertainment can be improved but the entertainment staff was amazing with our 7 year old. They kids program was wonderful

Love the belly dancing. Should have more belly dancing instead of just 1 nite

Thank you all at Orange County. See you again

Friends_and_family Family

8/10

Excellent

13 Apr 2023

Yacob

Staff are friendly

8/10

Excellent

23 Dec 2022

Orhan

We were very impressed with the cleanliness of the property including being very well-maintained. We appreciated the close attention of the front desk staff. Being sea front is also a big plus. We also really liked the comfort of our room. On the other side, there are a couple things that need to be fixed/ revisited: The food quality and diversity should be improved. All those cats within the hotel should be removed. The restaurant staff should offer a warm welcome to all guests at the time of entry and exit. And finally, there should be a fast food restaurant serving food between lunch and dinner time.

Leisure Family_with_children

10/10

Exceptional

21 Sep 2022

Semra

Wonderful

Excellent holiday for me and for my son
The food ,services ,all is perfect
very friendly and helpful staf .
Thank you

Friends_and_family Family

10/10

Exceptional

12 Sep 2022

Aymen

Vere good

Business_and_leisure Family

8/10

Excellent

16 Jul 2022

Dzhwar

great for family

it was amazing hotel

Friends_and_family Family

8/10

Excellent

14 Jun 2022

Dilek

Massage and spa services were excellent. Food variety was really good. Only negative thing there was no gameroom at the hotel. It was big disappointment for my kids.

Friends_and_family Family

10/10

Exceptional

07 Jun 2022

Ramunas

Clean

Leisure Family

10/10

Exceptional

19 May 2022

Josephine

All meals in fact everything included - food was great - service was wonderful

Leisure Family

10/10

Exceptional

18 Apr 2022

Verified traveler

Kaliteli bir tatil için tercih edilebilir

Özellikle yemekler mükemmeldi, alkol kalitesi ortalama ama yeterli, otel alanı servisler hizmet gayet güzel

Friends_and_family Family

10/10

Exceptional

23 Sep 2021

Anita

Great experience

Friends_and_family Family

8/10

Excellent

09 Sep 2021

Wael

A lot of fun and good food

Leisure Family_with_children

2/10

Poor

29 Jul 2021

Nathalie

Verouderd hotel. Kamers werden niet proper gepoetst. Onvoldoende Engels of Franstalige werknemers

Friends_and_family Friends

4/10

Poor

12 Jul 2021

Verified traveler

The staff is the face of the resort…
Good whiskey, which is included in the package price (Jack Daniels, Chivas Regal\" 12 years old, J&B, red label etc had to be taken from the bartenders using the magic word \"call the manager\", but without manager he said “there is no whiskey or they offered whiskey, which is used to make cocktails !!! bartenders poured Jack Daniels and Chivas Regal\" 12 years old, those guests who gave them a tip only!!
I met the night manager, I do not write his name, because I am afraid to make a mistake in the spelling, so as not to offend!
Many thanks to him for solving the problem with \"whiskey\" .. ,,
We come on vacation to relax, and not fight for high-quality alcohol, which we have already paid for!

Leisure Family_with_children

10/10

Exceptional

19 Oct 2020

Alexander

В отеле хорошая анимация.Вечером веселая дискотека для молодежи.

Leisure Self

8/10

Excellent

03 Oct 2020

Garry

Very clean and nice place 😊
Great service!
Recommend

Leisure Family

10/10

Exceptional

22 Sep 2020

Senay

This place is wonderful and I highly recommend it.
The hotel is very clean and they take all possible precautions against covid-19. The location is right on the beach with private sunbeds. The food is amazing. The best part however is the staff that goes above and beyond to ensure that you have a wonderful stay. And they do that all while having to wear a mask and uniform all day under the heat. I’d like to especially thank
Burak bey, Mahsum bey, Gorkem bey and Saadettin bey who run this place seamlessly and find ways to constantly improve it. I’ve stayed at Orange County Belek for more than two weeks in three visits and can say that each day was even better than the previous one. I’d also like to thank the kitchen and bar staff (Yunus Emre bey, Sevilay hanim, Munevver hanim, Asli Hanim, Vesile hanim, Cemre hanim, Yahya bey, Ahmet bey, Ozan bey) and the entertainment team (Mustafa bey, Ismail bey, Darina) as well as the rest of the staff for all the wonderful work they’ve done to make our trip an amazing one.

Leisure Family

6/10

Pleasant

19 Sep 2019

Verified traveler

Negavite:
Hotel had no division between smoking and non smoking people, smoking was allowed everywhere except inside of the hotel, you could smoke in the room too. For non smoking person it is a big issue.

Food was ok, but cutlery was not cleaned properly, dishes and glassware was also cleaned poorly.
Lots of queues to everything. All inclusive is not all inclusive after all.

Some bar staff was trying to hide the drinks that were available by saying they were not in stock or not free.

fresh orange juice was only for money even though oranges were available for free all the time.

staff was contradicting each other regarding services and times.

Possitive :
sea was very worm with clean beaches.
lots of place by the pool and on the beach.
lots of free snacks during the day.
room cleaning service was very good.

Leisure Family

10/10

Exceptional

10 Sep 2019

Joanne

Lovely staff great food and very friendly

Partner

10/10

Exceptional

29 Aug 2019

Hef

The hotel in general was nice. I did not like the front desk delayed actions. The sheeshah -hubbly bubbly was not considered within the full board price!! and was paid separately.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2019

Verified traveler

Very organized, cleaned, pleasant staff.
Beverages were very poor, it seemed they were watery without any alcohol in it.

Friends_and_family Family

10/10

Exceptional

07 Aug 2019

Bhgz

Very clean, staff is always smile and especially deserts are excellent

Leisure Family_with_children

10/10

Exceptional

17 Jul 2019

Verified traveler

This year the hotel was renovated So Everything was great I would recommend.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2019

Dr.Wael

This is the nicest resort with their variety of food and very friendly staff

Leisure Family_with_children

10/10

Exceptional

13 Jul 2026

Hamide

Çalışanlar ilgili, otel temiz ve yemekleir güzeldi.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Özer

Clean room, helpful front desk employees. Overall not in the grade of 5 stars hosting. Dining area is survivor tv show. Overcrowded. They use very old and not suitable cookingware. There is no first aid kit at front stations they only have first aid office (including staff) inside the facilities. Overall my stay did not meet my expectations.

Friends_and_family Family

4/10

Poor

01 Jul 2026

Youssef

God service. Sød personale. Maden var virkelig dårlig, det samme mad hver dag. Børneområdet var virkelig dårligt. Helt gammelt og ubrugelig.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

SEVIL

Her sunduğunuz xizmetler için bir daha teşekkürler! Sonraki istirahat dönemimi sizin otelde geçirmeyi planlıyorum. Her şey mükemmel dir. Bir olay hatırımda kaldı :yüzme koltuklarımı kayb etmişdim, nerede unutduğumu hatırlamıyordum. Tesadüfen buldum, nazikce kayb etdiyim yerde Sizin çalışanlar dekor çiçeğin dibine burakmışlar. 😊. Bulunca çok etkilendim, yani zahmetsiz buldum, resepsiyona kadar bile gitmeden bulduğuma çok sevinmişdim. Bir daha teşekkürlerimi sunuyorum, Orange Country otele!!! 😊👍🙌👌💐💐💐 Hetta Azərbaycandakı doktor arkadaşlarıma sizde konaklamayı önerdim. 🙌🙌🙌

10/10

Exceptional

15 Jun 2026

Işık

Es war gut vor allem personal war sehr nett

2/10

Poor

06 Jun 2026

Yusuf

Ich hatte dieses Hotel im Voraus bezahlt, konnte jedoch aufgrund stornierter Flüge nicht anreisen. Leider war es für mich nicht möglich, einen Ansprechpartner zu erreichen, um die Situation zu klären oder eine Lösung zu finden. Da ich nie im Hotel eingecheckt habe, kann ich die Unterkunft selbst nicht bewerten. Meine Bewertung bezieht sich ausschließlich auf die mangelnde Erreichbarkeit und die fehlende Unterstützung bei meinem Anliegen.

10/10

Exceptional

24 Apr 2026

Mahmut

Excellent tout est parfait

6/10

Pleasant

24 Dec 2025

Metin

Oda iyi. Geri kalan herşey vasat ve vasat altı. Bu işletme \"sözde 5 yıldızlı\", yiyecek içecek malzemeleri düşük kaliteli

Friends_and_family Family

8/10

Excellent

10 Dec 2025

dondu

Le spa bien mais la piscine intérieure l'eau et froide

Leisure Partner

2/10

Poor

06 Dec 2025

EREN

yemekler çok kötü otel bakımsız

Partner

6/10

Pleasant

06 Nov 2025

Metin

Oda, yemekler iyi. İçecek için kuyruğa girmek gerekiyor. Kahve berbat. Servis yok herşeyin peşinden koşup kuyruk bekleniyor. Rahat huzur bulamadık

Friends_and_family Friends

8/10

Excellent

30 Sep 2025

Stefan

Das Hotel ist schön, entspricht aber nicht einem 5 Sterne Rating. Speisen waren gut, aber nach einer Woche langweilig. Die Einstieg in die Badewanne zum Duschen ist zu hoch, eine Dusche wäre hier optimal. Die Umgebung rund ums Hotel bietet wenig und schlecht erschlossen mit ÖV. Die Abendprogramme sind gut aber die Musik viel zu laut.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Rassem

Simple mais efficace ! C’est pas WoW mais c’est tellement pratique, reposant ! Tout est accessible, je recommande fortement pour les familles

Leisure Family

6/10

Pleasant

30 Aug 2025

Souhila

Points positifs:Hôtel idéal pour les familles , une belle piscine avec des toboggans , des animations .
Points négatifs : on a pris plusieurs fois des hôtels en Turquie dans plusieurs régions mais je n’ai jamais vu un restaurant qui fait la même bouffe pendant 12 jours c’était horrible les mêmes entrées les même déserts les mêmes spécialité vraiment on avait hâte de rentrer ! Et ils avaient pas d’autres restaurants où d’autres spécialités .pour le personnel aucun sourir ni bonjour ni rien .

Leisure Family

6/10

Pleasant

21 Aug 2025

Sevil

Der Pool sehr dreckig haben am ersten Tag erlebt, wie Pool abgesperrt haben, wegen kot
Am nächsten Tag war das Kinder Pool gesperrt auch wegen kot!!! Haben auch nicht richtig gesehen ob die den Pool sauber machen, ich glaube die benutzen auch kein Chlor!! Haben uns so geäckelt das wir nur am Strand waren.
Det Strand war das schlimmste, wo Ich bisher war!!!
Im Wasser waren lauter weißer Schaum!!!!!!
Es ist kein Getränke Service!!!!! Der Personal ist nur beschäftigt mit einem sehr dreckigen Wagen das Geschirr abzuräumen, wenn Mann die Wagen sieht wo das schmutzige Geschirr reinkommt, ist der Appetit weg
Das ist auf keinen Fall ein 5 Sterne Hotel!!!!
Die Bewertungen sind falsch oder auch gefälscht.
Ein Morgen waren wir um 10.15 Uhr frühstücken, das Frühstücksbuffet war 10.30 Uhr haben es noch geschafft und Kleinigkeiten zu nehmen, es saßen auch noch viele Gäste im Restaurant, als es 10.40 Uhr war, ging die Lichter und die Klimaanlage aus und Mann konnte nicht mehr im Restaurant sitzen, weil Mann richtig geschwitzt hat.
Was ich sagen möchte, der Personal ist fixiert zum abräumen, und versuchen sauber zu mach was sie auch nicht richtig schaffen.
Die Toiletten sind sowas dreckig, in der Lobby und auch draußen. Wir mussten immer ins Zimmer laufen.
Trotz das wir aufgepasst hatten, haben meine 2 Kinder und ich Magendarm mit Durchfall gehabt.!!!!!
Vor ist ein Arztraum aber kein Arzt da, da saß ein Pfleger und sagte ich soll ins Krankenhaus
Zum Glück hatte ich Medikamente dabei!

Leisure Family

8/10

Excellent

07 Aug 2025

Nicole

Hotel sehr sauber, tolles Abendprogramm, auch für Kinder viel Programm und Animation, sehr großes leckeres Buffett, Betten sind etwas hart,

Leisure Family

10/10

Exceptional

01 Aug 2025

Ali Najm Al

Hinta laatusuhde on erittäin hyvä valinta

Leisure Family

10/10

Exceptional

27 Jul 2025

Birkan

Prima hotel om te verblijven. Iedereen doet zijn best.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2025

Svetlana

Yleisvaikutelma on siisti ja kiva❤️

Leisure Partner

6/10

Pleasant

13 Apr 2025

Gülüz Fulya

fiyatına göre uygun bir otel.
yemekler ve çeşitleri daha iyi olabilirdi

Partner

10/10

Exceptional

03 Nov 2024

Orhan

Alles im ganzem top

Leisure Partner

8/10

Excellent

18 Oct 2024

comfort

gut

10/10

Exceptional

05 Oct 2024

Safa

Highly recommended hotel, we loved it!

Leisure Partner

8/10

Excellent

17 Sep 2024

Canan

An sich ganz guter Hotel auch das Essen 1A lecker gewesen , einzige was uns nicht angesprochen hat war das generelle art und darreichen des Hotels, lobby war trist , snack bar ebenfalls , man muss die einzelnen bereiche erstmal finden und entdecken (patisserie) , aber geschmäcker sind ja anders, aber trotzdem guter Hotel war nichts zu bemängeln.

Leisure Family_with_children

10/10

Exceptional

27 Aug 2024

Cevat

Ein tolles und sauberes Hotel, die angestellten sind sehr freundlich und hilfsbereit.

Ein besonderer Dank geht an Barkeeperin HACER die tolle Cocktails zaubert.

Zudem gibt es ein tolles Animationsteam besteht aus SEFA, TAHA, FERNANDO und viele mehr, die jeden Tag tolle und spannende Programme anbieten.

Zudem sind mir auch Service Mitarbeiter wie Celal, Baybal oder auch Merve aufgefallen.

Die Zimmer werden täglich sauber gemacht, zudem wird immer minibar aufgefüllt (die Getränke sind inklusive).

Wir sind als Familie gereist und meine kleine Tochter hat sich im Hotel sehr wohl gefühlt, da das Animations Team vor Ort oder auch das Programm wie die BALLON SHOW und anschließend Seifenblasen sehr gemocht.

Das Buffet ist sehr reichhaltig und für jedermann ist immer was dabei.

Das Hotel ist eine klare Empfehlung.

Vielen Dank an das gesamte Orange County Team.

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Oussama

Établissement idéal pour séjour familiale, aménagements spacieux et entretenus.

Leisure Family