Parador de Vielha

Spain , Pyrenees - Catalan
VIELHA, Carretera de Túnel, S/N
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75 reviews shown

10/10

Exceptional

31 Jan 2025

Michael

Great hotel, nice rooms, very clean, breakfast is nice, staff very friendly.

Leisure Family

8/10

Excellent

06 Oct 2024

Antonio

Nice property

8/10

Excellent

12 Aug 2024

YANIV

Bad experience at check in. We booked a room for 2 adults and a child and at check-in I had to prove that I had booked correctly through Expedia. I also had to prove that I had corresponded by email with the staff and was promised that I would get a cot (we arrived at midnight). The hotel is a bit old but well maintained. Facilities and cleanliness at a high level. Delicious food for breakfast and dinner. All in all, we left satisfied

4/10

Poor

28 Jun 2024

Stephen

It took three attempts to providen me with an acceptable room. The first room had not been made up. The second did not meet the requirements I had booked. Staff were very helpful but I was not impressed.

Leisure Self

10/10

Exceptional

03 Mar 2024

Saad

Area, parking near con centar

Leisure Partner

6/10

Pleasant

09 Aug 2023

Nikolas

This hotel has amazing views, exceptionally friendly staff and good amenities. We stayed for 5 days, but we will try another place if we revisit the area. The main issue with this hotel is that it’s older in construction and the floors and doors are extremely loud, and the walls are thin. The room was plenty comfortable, but nights were not restful because we heard toilets flushing and allll the neighbors moving around at all hours. We did love the private balcony for enjoying the views.

Town isn’t too far from the hotel, but requires a drive. Luckily the hotel has a bar with food and a fancy restaurant. The views from the restaurant are the best in town, but the food was only OK. The pool is nice, but the spa was very underwhelming. The rate we paid was reasonable but expect extra charges for pool towels, and food and drinks to be on the spendy side.

Leisure Partner

4/10

Poor

05 Jan 2023

sira

Overall, the hotel estate and rooms are good: great location, nice view, and complete facilities. However, the hotel staff and services level is VERY WELL BELOW 4 stars hotel standards.

Please read details of highlighted experience during our stay

Arrival day

At point of arrival - we are not even sure when we arrived that we are the the front desk. There are not one help with luggage and the counter of reception is so high that I cannot even notice the front person.

At a check-in - we tried to ask for information about how to get to ski lift and maps. The hotel has no town map and not clear answer on where to go for ski: how to park, how to get rental equipment, etc.

2nd day

Breakfast - staff are very helpful and nice, but everything seem very rush. Not sure we can improve with more number of Staff during peak hours

Came back to the room - we arrived back at the room, but the room has not clean up. The staff just make a bed and do nothing else.

Spa services - the hotel has sauna, stream, and hot tub services. Very nice idea after a long ski day. Therefore, we have booked the slot on 3rd Jan at 6pm. We went to ski, leave the slope around 5, and back to hotel a little later than we expected (6.20).

We rush to make to our appointment and spa staff called us. Not speaking English very well, I only catch one sentence , “there is a problem”. I said, “I will go down to the spa to talk to you”.

I went down, and staff tried to explain in very bad tone. Here was the ke

Leisure Partner

10/10

Exceptional

02 Jan 2023

Michael

Lovely hotel in a fantastic spot above Vielha but only 2mins from the town centre. Excellent restaurant with really nice food and great staff.

Leisure Family

6/10

Pleasant

29 Sep 2022

Alex

Not recommended

Hotel is in good condition, however service did not meet expectations. Also, staff almost doesn't manage to communicate in English and was not very friendly as well. Also breakfast was not at the expected level to such hotel

Partner

10/10

Exceptional

13 Jul 2022

Geraldine

We had a superior room. The best feature of the hotel is the view. The dining room is very nice and features Aran valley cuisine, which is delicious.
The hotel is outside the town and a little close to the road that leads to a tunnel through the mountains.
Great offsite parking. Nice pool. Perfect entry point to the Pyrenees.

Partner

6/10

Pleasant

29 May 2022

Elizabeth

Fine but could have been much nicer

This was a short getaway to enjoy some hiking in a region new to us. Since this is mainly a ski area, we hope more attention is paid to non-ski sports in this beautiful area. Helpful if hotels like this takes some pride of place initiative to point out where trails begin. Fortunately, online apps compensate for this deficit.

Overall the hotel is fine for a chain, but we encountered small hassles with all the \"extra\" facility charges when offering it free would have won greater loyalty and return visits. For example, a dreary gym was free but the pool, sauna, jacuzzi all advertised as part of the property come with a day charge. Maintenance issues had been overlooked during lock down (peeling wall paper, dusty hallways, etc).

On the positive side, the hotel placed great emphasis on Covid hygiene. Breakfast flow was regimented by time specific seating, individual tongs apportioned servings and plentiful hand sanitizer. Staff consciously continue to wear masks.

On the negative side, being charged for bread that was offered as if complementary seemed like a sleazy way to mark up the bill. Just explain it to your patrons and let them make the choice for heaven's sake.

Room could use more electric outlets. Despite some ageing joinery (closets don't close smoothly, floors creak) the bed was comfortable, room temperature easily adjusted, refrigerator, room safe and balcony all nice features. A coffee maker would have been awesome.

Partner

10/10

Exceptional

27 Apr 2022

Kenneth

Great place to spend a night or two

Beautiful location, good food, pleasant staff, and roomy rooms.

Partner

10/10

Exceptional

01 Feb 2022

Olga

The hotel is really nice!

Leisure Partner

10/10

Exceptional

12 Aug 2021

Louise

Fantastic views

We stayed one night in this Parador which are four-star government run Spanish hotels. This one had fantastic panoramic views from the hotel, especially in the dining restaurant. It even has an outdoor pool which was lovely. I would definitely recommend staying here

Partner

4/10

Poor

19 Sep 2020

Mike

Baitnswitch

Super disappointed with room, which was a big downgrade from what was confirmed, an paid for.
No help from Hotel.com \"Gold\" help line, 1.5 hour wait when I called from Spain.
The Parador was no help, without respect for their advertised, and confirmed (paid in advance) reservation. They would, however, sell it to me for a substantial upcharge.
So disappointing to get this treatment, as I depend on Hotel.com for my lodging needs.
Gold status geot me nothing, except a substantial downgrade.The parador should correct their listing, and honor what they sold online. I find their business practice in acceptable and won't be back.
Big demerits to you both.

Self

10/10

Exceptional

21 Sep 2019

Verified traveler

Beautiful views. Excellent breakfast. Large rooms/baths.

Leisure Partner

8/10

Excellent

19 Sep 2019

Verified traveler

Just one small but important thing

If the lady dealing with checkouts could muster a smile this would be the perfect hotel.

Business

10/10

Exceptional

12 Jul 2019

Katica

Stunning Mountain Views

Beautiful location, surrounded by the Pyrenees. Excellent breakfast. Ideal for nature lovers who enjoy hiking and long walks.

Family

8/10

Excellent

05 Jul 2019

Verified traveler

there was no veranda to our room to enjoy the mountain views. Very good dinner service

Leisure Partner

10/10

Exceptional

24 Jun 2019

Verified traveler

Hotel a little tired in places, could do with som refurbishment. Stayed in a suite and the bed was rock hard and the wooden walls rotting where they meet the floor in the bathrooms. Left a slight moldy smell.

Leisure Family

8/10

Excellent

01 Feb 2019

Rachel

Comfortable hotel with beautiful views. Up large hill from town (not walkable).

Partner

10/10

Exceptional

21 Sep 2018

Leanne

Beautiful place to stay

A beautiful and stately hotel with incredible views. We stayed in a Junior Suite that was very spacious with a large balcony. It was well decorated and the bed was comfortable. My only disappointment was the distance to town. You definitely need a car.

Partner

8/10

Excellent

25 Jun 2018

John

Room with a balcony view essential!!

Great location, stunning views from balcony in every direction. Just a bit of road noise but nothing the double glazing didn’t sort out. Food was excellent!

Partner

8/10

Excellent

02 May 2018

Yuval

Amazing location and atmosphere

The Parador is located in an amazing place with great view.
My only negative review is regarding the spa that cost additional 25 euro per person.

Partner

6/10

Pleasant

23 Apr 2018

Verified traveler

Big, cold, impersonal corporate hotel

If you are looking for a charming hotel, go elsewhere. This is a big corporate hotel with an unhelpful although friendly staff. The WIFI did not work, but they could care less. They had no recommendations for dining, activities and seemed to be on auto-pilot. The location is outside of town on a hill overlooking the town, with the strangest entrance I've ever encountered - not a big deal unless you are driving at night.

Anyway, you get the picture.

8/10

Excellent

24 Oct 2017

Mrs

Great Views

This hotel is very conveniently located close to the road and so easy to find. However, it is a busy road and there is no footpath into the town, which is a walk away, so you are confined to the hotel really. Having said that, the hotel is lovely, We didn't eat in the restaurant as the food was too fancy for our tastes. We did get a very decent sandwich from the bar though. Breakfast was outstanding, with a vast choice of foods and drinks. The room was clean and comfortable but was on the road side of the hotel so we could hear the lorries trundling past - but it didn't spoil the stay. We arrived on a motorbike and there was a open garage that we were able to park the bike in which was a bonus.

Partner

10/10

Exceptional

29 Sep 2017

Benny

A nice hotel

A nice snd very comfortable hotel

Good restaurant and good facilities

10/10

Exceptional

24 Jul 2017

Andrew

One of the best paradors

This parador exceeded our expectations. Our room was very comfortable with a good sized balcony and a wonderful view. The restaurant was excellent and the spa (although payable) was delightful. Only downside was the volume of lorries on the route through to France which made any thoughts of walking into Vielha a non-starter.

Partner

8/10

Excellent

11 May 2017

Verified traveler

Check in was strange. The girl in reception didn't seem to know where the bathroom was, and check-in took quite a long time. Our room was fine, comfortable and clean. The place seemed empty. We were one of two tables in the huge dining area, but the food and service were quite fine. Nice hotel, just kind of eerie. Lovely spa, of which we did not partake.

Partner

6/10

Pleasant

15 Jul 2016

Verified traveler

A lot of potential but...

The location is good with a nice view.The rooms (a junior suite)very good and spacious but something is missing..
The building has a somewhat forbidding countenance and you feel a little lost in this huge building and not much staff around...
Breakfast is a huge buffet ,so everybody can find some things according to your taste...
You definitely need your own transportation because the hotel is 5 minutes op the hill from town.

4/10

Poor

17 Jun 2016

Andrew

Poor location and tired for price

Really disappointing unfortunately. It looked fantastic on the website. We had booked a \"room with a patio with a courtyard view\" - this translates apparently to a room with a window looking onto the carpark - and no patio. The outdoor swimming pool was empty and to use the indoor pool was 45 euros per person! The hotel would have been grande at some point but is now tired. Its location is also not great as it sits within a hairpin of the main road between Spain and France with constant trucks circling the hotel and no way of walking down to the township. The staff were friendly but for the price it was pretty poor.

Partner

8/10

Excellent

08 Jun 2016

Arie

Not standing up to reputation

Highly praised, I found the place disappointing.
The hotel is 2km from the town, yet they show it .6 km in aereal distance.
The price charged for breakfast was a shame, compared with other hotel or restaurant.
We got a back room whole there were very few people at the place and many empty tooms with a view and balcony.

Partner

6/10

Pleasant

15 Dec 2015

PHILIP

Rather tired building in need of renovation,lights in the room too dim to read by and the lobby was not much better.Poor service at check out,only one man permanently on the phone,no apology.Long way out of town.

Partner

8/10

Excellent

24 Jun 2015

Verified traveler

Nice

Gorgeous view. Few min from town, shopping, restaurants. Spa enjoyable. Fabulous massage and facial. Quiet hotel.

8/10

Excellent

19 Jul 2014

Vanessa

Luxury with great views

As expected of Parador hotels - great rooms, comfortable beds, super bathrooms. Did not eat in the hotel as prices were very high and 15 euros for breakfast is extortionate especially if you only want continental breakfast

Partner

10/10

Exceptional

14 Jul 2014

Verified traveler

Beautiful hotel, cozy room with beautiful wooden floors, rare to find this in a hotel. Amazing breakfast

10/10

Exceptional

06 Mar 2014

knegis

This is a place where you want to be when driving from Lleida takes five hours due to fresh snow and blocked roads, and you are sick and tired. The lady in the front desk did not speak English, but organised my night flawlessly, including getting me a warm garage. There was a good, locally focussed three course dinner. The room was probably quiter than otherwise because of the lack of traffic, but it was clean, well equipped (power outlets next to each bedside, extra plus) and comfortable. Next morning the tractor driver was upset because I asked him to clean out the garage exit while he was doing something else, but he went and did it. What else can you ask for?

10/10

Exceptional

28 Jul 2013

nikki

Views to die for!

This Parador is 2km outside the town of Viehla. The views from the hotel are absolutely fantastic. The pool is lovely. They have a wonderful lounge area with large windows so you get the most of the views. The dining room also overlooks the pool & views so make sure you use it before it gets dark. We did not eat in the dining room but had a snack in the bar, it was ok but a little expensive. We had a standard room which was well decorated for the size. We overlooked the car-park, you have to pay a 25 euro supplement if you want a larger room which overlooks the pool side. Overall we were very happy with our smaller room & stayed two nights. It is the perfect place to tour the pyrenes from.

Partner

10/10

Exceptional

16 Jul 2012

Jan

Stunning setting

Very comforatble.

2/10

Poor

28 May 2012

Ken

Disappointing stay

Ambience of facility and staff cold. Dining room poor in all aspects. Breakfast room was better.

8/10

Excellent

13 May 2011

Tim

Quality Hotel but a little out of resort

As usual with a Parador the quality of the room was excellent. The hotel is a short drive not a walk from the centre. It stands back from the main road which is the mountain pass over which much of the HGV,s travel from Spain into France. The quantity of lorries is staggering but the noise is minimal if the balcony doors are kept closed. We were annoyed to find it costs 25 Euros to use the spa facilities, it was not possible to go for just a swim, so we didn't bother. Also eating either breakfast or dinner is very expensive so again we voted with our cash and went elsewhere.

10/10

Exceptional

09 Mar 2026

Guillaume

Bonito hotel pero como muy a menudo en los Paradores se está quedando un poco anticuado, sobretodo las habitaciones.
Zonas comunes y spa muy agradables

Partner

10/10

Exceptional

06 Mar 2026

Maxime

Nous n'avons pas utilisé le spa et la piscine aussi

Partner

10/10

Exceptional

04 Mar 2026

Ángel Faustino

Buen spa exterior

8/10

Excellent

06 Jan 2026

Josep

La situacion del hotel

Partner

10/10

Exceptional

20 Dec 2025

Rosa Maria

La atencion inmejorable, la comida excelente y la habitacion impecable!!

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Benoit

Très bon séjour, personnel accueillant, sympathique et au petit soin. Je recommande vraiment cet établissement

Partner

4/10

Poor

02 Mar 2025

Jorge

Llegue pasada la madrugada y la persona en recepción se tomó su tiempo para registrarnos sin ninguna amabilidad

8/10

Excellent

14 Jan 2025

ITZIAR

Todo muy bien aunque hace años el picnic que te daban como desayuno era mucho mejor

Friends_and_family Family

10/10

Exceptional

04 Nov 2024

Julien

Un hôtel très agréable, avec un personnel souriant et accueillant et de belles chambres. Le restaurant est très sympathique et le buffet le matin est complet avec une variété de choix très apprécié par ma compagne et moi. Enfin les produits à disposition dans la chambre pour le côté salle de bain est un vrai plus. Nous recommandons cet établissement.

Partner

8/10

Excellent

06 Oct 2024

Carlos

Servicio regular. Afuera de la ciudad.

Leisure Self

10/10

Exceptional

08 Aug 2024

SEBASTIAN

Atencion exquisita del personal, las instalaciones precisan un mantenimiento mas exahustivo

Leisure Family

8/10

Excellent

02 Jul 2024

Christine

hôtel agréable et calme.

Restaurant à éviter.

Self

10/10

Exceptional

25 Jun 2024

Pierre

Très bel endroit. Tranquille. Restaurant pour souper trop cher.

Leisure Partner

8/10

Excellent

13 May 2024

Yolanda

estuvimos muy bien y mucha tranquilidad

Leisure Partner

10/10

Exceptional

05 May 2024

Verified traveler

expérience

hotel pris pour une nuit apres un retour de balnea .

Partner

10/10

Exceptional

17 Feb 2024

Delfin

Parador muy acogedor, con un personal muy amable y unos desayunos de mucha calidad

Leisure Partner

4/10

Poor

24 Aug 2023

Fanny

Très déçu on y reviendra pas ,
On est arrivé et aucune place de parking prévu car trop de monde .
La chambre que j’ai réservé ( la standard) avec une photo qui montre un balcon et une vue sur montagne car toutes les chembres avaient des photos..
Et quand on a vu notre chambre avec une fenêtre et une vue sur le parking et pas de balcon on a été très déçu , je l’ai dit à la réception et aucunes excuses de leur part .. on est parti en week-end pour notre anniversaire de mariage et je recommanderai pas du tout

Partner

8/10

Excellent

16 Aug 2023

Vicente

Buen trato personal, buen desayuno. Limpieza aunque buena en algunos espactoa podría mejorar.

Leisure Partner

10/10

Exceptional

06 Jul 2023

Pablo

Calidad precio muy bien, el lugar con encanto y el hotel precioso. Desayuno de buffet abundante y el personal muy simpático y educado.

Leisure Family

10/10

Exceptional

03 Jul 2023

Verified traveler

L'accès à la piscine du Spa est vraiment onéreux. Sinon hôtel très bien. Vue superbe et salon très agréable.

Friends_and_family Family

10/10

Exceptional

11 Apr 2023

Carol

Todo espectacular

8/10

Excellent

01 Feb 2023

MARIA DOLORS

La habitación limpia y el paisaje muy bonito. El personal del Restaurante muy servicial y amable.

Leisure Partner

10/10

Exceptional

18 Jan 2023

Aurore

tres bel hôtel

très bel hôtel, le personnel sympa.
le restaurant de l'hôtel est excellent.

Business

10/10

Exceptional

14 Nov 2022

Charles J

Fantástico

Personal 10
Ubicacion 10
Comida 10
Limpieza 10
Comodidad 9,5
El somier de nuestra habitacion estaba roto hacia ruido y parecía que se iba a roper solo tosiendo

Partner

6/10

Pleasant

06 Aug 2022

Stefan

Das man für den Spa Bereich, der auch schon in die Jahre gekommen ist, wie das ganze Hotel eigentlich, extra bezahlen muss, hatten wir bisher noch nie gesehen.... Ein Grund das Hotel zu meiden....

Leisure Partner

6/10

Pleasant

25 Jul 2022

Sophie

Réfléchir avant de réserver

Séjour agréable dans l ensemble...car une chambre vue côté ville au 3ème étage qui hélas sentait très désagréablement les odeurs de cuisine...De plus nous n'avons pas compris que nous ne puissions avoir aucune chaîne de télévision française alors que si près de la frontière...et que voyageant depuis 50 ans dans le monde entier, il est très rare qu'on n'ait pas France 24 ou TV 5 monde.

Partner

10/10

Exceptional

16 Jun 2022

Claudia

Ruhige und saubere Unterkunft.

Leisure Family

10/10

Exceptional

18 Feb 2022

Philippe

Séjour parfait !!

Séjour agréable avec une vue sur la ville et les montagnes.
Chambre spacieuse et propre.
Salle de bain grande, petits produits écologiques offerts et serviettes changées si besoin.
Accueil parfait sachant que sur 4 personnes une parle espagnol donc les hôtesses ont gentillement répondues en français.
Restaurant sublime et très très bon rapport qualités prix et service parfait que cela soit au petit déjeuner qui était délicieux comme au restaurant de la rotonde le soir !!
Nous reviendrons si possible

Friends_and_family Friends

6/10

Pleasant

12 Jan 2022

NATALIA

Muy viejo- muy costoso

Para el costo del hotel es inaceptable el deterioro. En el spa nos entregaron toallas rotas. En el bar los sofás estaban rotos. Muy deteriorado. Las camas muy regulares.

No volvería. Creo que una noche de cerca de 200 euros, en un hotel 4 estrellas no puede permitir el estado de desgaste del hotel.

Partner

10/10

Exceptional

04 Oct 2021

Javier

El entorno y el personal, aunque un poco justo en recepción. Muy recomendable

Leisure Partner

2/10

Poor

06 Sep 2021

Laurent

horrible, sinistre

J'ai fait 20 Parador. Celui là est le plus mauvais. En arrivant on dirait une caserne, sur les murs il y a des traces noires, les gouttières sont rouillés et il y a des plantes qui y poussent. La réception est comme un hall de gare avec un personnel tout en noir sinistre, pas aimable et stresser. Ma femme en a fait des cauchemars. Notre chambre donne sur un toit tout gris avec des crotte d'oiseaux et de chats. C'est dégoutant. Pourtant nous avions réserver plusieurs mois avant. On nous a proposer une autre chambre pour 100€ de plus aussi triste. Les serveurs de restaurants sont fous. Ils courent dans tout les sennes lancent les assiettes sur les tables et fond beaucoup de bruits en courants et en rangent la vaisselles. Ils sont presser d'en finir. On se croirait chez un routier ou une cantine pour le prix. Cela donne le tournis de diner avec ces détraqués. Les plats ne sont pas bon et arrives presque froids sur la table en volants. C'est le pire des hôtels que j'ai connu !
De plus ils ne mon pas donner ticket Bienvenido amigos comme les autres Parador

Partner

10/10

Exceptional

22 Aug 2021

Laura

Muy atentos , buena estancia

Partner

8/10

Excellent

19 Aug 2021

M.Carmen

Espectacular enclave

El parador estupendo.solo pondría una pega y es q a la hora de la cena te
apremian demasiado para q termines rapido de cenar y asi que pueda entrar otro turno. Por lo demas muy bien. El enclave espectacular.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2021

Verified traveler

Wij waren over de hele lijn erg tevreden

Leisure Partner