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Phi Hotel Piajo

Bergamo · Italy

Via Piajo, 1View location

9.0/10Excellent121 Reviews
Cleanliness9.6/109.6
Service8.8/108.8
Comfort9.0/109.0
Condition9.4/109.4
Amenities9.4/109.4
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  • Business hotels
  • Hotels with spa
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Phi Hotel Piajo

This lovely Hotel is located in Bergamo and consists of 42 rooms. Surrounded by greenery, Phi Hotel Piajo is set on a hill overlooking the Seriana Valley, strategically located near the A4 motorway, Orio al Serio airport, and the center of Bergamo.

San Pellegrino Terme is 35 km from the property. Every room at Phi Hotel Piajo is air-conditioned and includes a satellite TV. Some units feature a balcony. The stylish bar serves fine local wine in a relaxed atmosphere, and the adjacent restaurant offers regional cuisine.

Spa access is included in the rates and reserved for adults only (16+).

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When you stay at Phi Hotel Piajo in Nembro, you'll be near the airport and 7 minutes by car from Parco Cinofilo del Serio. This spa hotel is 3.8 mi (6 km) from Funivia Albino Selvino and 6.5 mi (10.5 km) from Gewiss Stadium.

Make yourself at home in one of the 42 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 016144-ALB-00001, IT016144A14I3TAYKV
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: EUR 20.0 per day
    • Spa fee: EUR 75 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

Nearby attractions

Parco Cinofilo del Serio 3.9 km / 2.5 mi
Funivia Albino Selvino 5 km / 3.1 mi
Gewiss Stadium 10.5 km / 6.5 mi
Parco Suardi 10.6 km / 6.6 mi
Chiesa di San Bernardino 10.7 km / 6.7 mi
Adriano Bernareggi Museum 10.8 km / 6.7 mi
GAMeC 10.8 km / 6.7 mi
Carrara Academy Gallery 10.9 km / 6.8 mi
Santuario della Beata Vergine Addolorata 11 km / 6.8 mi
Teatro Donizetti 11.2 km / 7 mi
Convento e Chiesa dei santi Bartolomeo e Stefano 11.4 km / 7.1 mi
Centro Congressi Giovanni XXIII 11.4 km / 7.1 mi
Creberg Teatro Bergamo 11.4 km / 7.1 mi
Monumento al Partigiano 11.5 km / 7.1 mi
Chiesa di San Bartolomeo 11.5 km / 7.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 42
  • hotel
  • American Express
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
Show 50 more facilities & services
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Luggage room
  • Towels and bed linen
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Breakfast room
  • Conference room: 2
  • Meeting room: 2
  • Projector
  • Business centreExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Turkish bath (hamam)Extra charge
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Gluten-free meals
  • Vegetarian meal
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 30 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Slippers
    • Satellite TV
    • Terrace
    • Hydro-massage bath
    • Bathroom: 1
    • Wi-fi
    Show all 11 amenities
    • Hairdryer
    • Internet access
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    JUNIOR SUITE STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Slippers
    • Satellite TV
    • Terrace
    • Hydro-massage bath
    • Bathroom: 1
    • Wi-fi
    • Hairdryer
    • Internet access
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 50 m²SUI.ST
    SUITE STANDARDPhoto unavailable17 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    SUITE STANDARD

    Room photos

    17 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 23 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • TV
    • Slippers
    • Desk
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    Show all 12 amenities
    • Minibar
    • Internet access
    • Satellite TV
    • Garden

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    DOUBLE SUPERIOR

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • TV
    • Slippers
    • Desk
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • Satellite TV
    • Garden

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Satellite TV
    • Wi-fi
    • Bathroom: 1
    • TV
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Housekeeping
    • Satellite TV
    • Wi-fi
    • Bathroom: 1
    • TV
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 21 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Bathroom: 1
    • Hairdryer
    Show all 11 amenities
    • TV
    • Internet access
    • Safe

    Facilities with extra charge

    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Phi Hotel Piajo

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Safe

    Facilities with extra charge

    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Phi Hotel Piajo

9.0
Excellent
121 Reviews
Cleanliness
9.6 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.4 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
08 Jul 2026
Sonia
Piękne malownicze miejsce, mam nadzieję że kiedyś wrócę.
Friends_and_family Friends
10/10
Exceptional
04 Jul 2026
Natascha
Super cute and relaxing, modern hotel in tranquill green area on the mountainside, 5min from Nembro and 20min outside Bergamo. Super nice for a short relaxing spa getaway.
Friends_and_family Friends
10/10
Exceptional
11 Apr 2026
Oliver
Fab hotel and amazing staff. We had to leave early and got a special breakfast to take away!
10/10
Exceptional
22 Feb 2026
Louise
Fabulous
10/10
Exceptional
16 Nov 2025
Gurdeep
I had an unforgettable stay at this hotel. The service was truly second to none—every member of staff went above and beyond to make our trip special. They were incredibly knowledgeable about the area and offered fantastic recommendations for activities, restaurants, and hidden gems nearby. Nothing was ever too much trouble, and their warm, attentive approach made us feel genuinely cared for.

The hotel itself delivered a luxury experience from start to finish. The atmosphere was elegant yet relaxing, creating the perfect setting for a romantic couple’s getaway. Whether we were unwinding in our beautiful room or exploring the local area with the staff’s expert guidance, every moment felt thoughtfully curated.

I couldn’t recommend this hotel more for anyone seeking a high-end, memorable escape. We can’t wait to return.
Leisure Partner
8/10
Excellent
29 Sep 2025
Kamal
Relax
Leisure Family
10/10
Exceptional
23 Aug 2025
Catherine
Wonderful stay! We are coming back!!!
Leisure
10/10
Exceptional
02 Jul 2025
Paul
We came for a wedding which was beautiful and magical
4/10
Poor
22 Apr 2024
aisling

Overall disappointing

In my opinion, this hotel was very over-rated. When you walk in, the staff are lovely and welcoming with fantastic English but the bar is in the reception with the only public seating for the hotel also in both bar/reception area. People sit and stare as you are checking in.

The room was nice and clean but the heating and aircon didn’t work, the WiFi didn’t connect and the tv couldn’t connect to any services such as Netflix


We were only one of 3 tables eating in the restaurant and the food was lovely but far overpriced for what it was.

Again the service in the restaurant was great, very attentive-almost too much. I think overall the atmosphere was the big let down in the hotel overall and the restaurant.

To Note, the pool is €62.50 pp for a couple of hours, this doesn’t include any treatment and must be booked in advanced-they said we should have received an email with this pointed out to us but we never got anything-unless you are going for the spa-there is very little else to do with no hang out areas to read a book etc
Friends_and_family Friends
6/10
Pleasant
07 Mar 2024
paul
Two problems for us. First it advertises it has a gym - on arrival they told us it had been taken down. Second you cant use the spa unless you pay 62 euros each for either a morning or afternoon session.
Leisure Partner
6/10
Pleasant
14 Oct 2023
Robin

Staff and environment is a 10, but…

Thought this was a spa-“Relax Hotel” as the tag implies. Use of pool, spa facilities cost extra and they are rigid about times when you can purchase usage. Water was extra cost, worst meat we’ve had in Italy ( though we were comped one meal) and the air conditioning kept us up all night malfunctioning with noise turning on and off.
Friends_and_family Family
10/10
Exceptional
06 Oct 2023
Ivan
Great spa facilities with excellent dining options.
Leisure Partner
10/10
Exceptional
15 Jun 2023
PING

Great place to stay

Beautifully decorated, clean and comfortable. Beautiful surroundings and nice restaurant and great breakfast.
Partner
6/10
Pleasant
01 May 2023
Will

Nice but overpriced for what you get.

This is a very nice property, but be aware that the spa is not included in the price that you pay for the hotel. The spa is the only reason we stayed at this hotel, so that was a bit disappointing, especially when they charge 50 euro per person for spa access and you can only go within very specific three hour time slots. Bottom line, knowing what I know now, I would have saved some money and stayed somewhere else. Nice place though.
Partner
10/10
Exceptional
28 Feb 2023
Ben

Amazing

Spa fantastic, restaurant very very good.
Partner
10/10
Exceptional
23 Sep 2022
Denisa

AMAZING

Loved the hotel so much, we are coming by next year as well.
Partner
6/10
Pleasant
22 Sep 2022
Pablo
Needs a lot of help in the wellness department, felt very short of what I expected
Leisure Partner
10/10
Exceptional
15 Sep 2022
Popescu
Everything was perfect if you want a romantic place to relax. Staff was great, service high class. Rooms are cosy, food is great and location of the hotel is exceptional.
We will be back in December, i really want to see this place in winter time!
Business_and_leisure Partner
8/10
Excellent
21 Jul 2026
Akli
Un cadre magnifique, un très bel hôtels et quelques petits couacs à corriger.

Nous avons été agréablement surpris par l'accueil chaleureux et la sérénité du lieu, niché en pleine forêt sur une colline. Les chambres sont très agréables, jolies et impeccablement propres. Seul petit regret : pas de machine à café en chambre, ce qui est surprenant en Italie ! 😅

Petit bémol également : nous avons reçu un message avant notre arrivée nous informant que l'accès au Spa n'était pas garanti (ouvert aussi au public externe), alors que notre réservation mentionnait explicitement une \"chambre double avec accès Spa\". Un peu déroutant, mais tout s'est finalement bien passé pour nous.

Au petit-déjeuner, le service est sympathique mais manque d'explications : il faut deviner que les boissons chaudes (hors café filtre) et les jus frais sont disponibles gratuitement, mais uniquement sur demande. Cela dit, la qualité était au rendez-vous.

Très belle surprise côté Spa : bien équipé, original, un vrai havre de paix. Nous étions quatre, dont une personne en burkini, qui n'a reçu aucune remarque de l'équipe, un vrai plus pour l'inclusivité du lieu. Un point fort à notre sens même si nous n'étions pas tous concernés.

Seuls bémols à noter : le Spa n'est accessible que le jour de l'arrivée (pas au départ), et les horaires (check-in 15h / check-out 10h30) sont un peu serrés.

Malgré ces petits points, nous recommandons vivement l’expérience reviendrons sans hésiter !
Family
10/10
Exceptional
18 Jul 2026
Åse Kristin Boe
Bra! Alt var bra!
Kjempebra service.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Desiree
Sehr schönes Hotel. Grosse Zimmer. Sehr gutes Frühstück. Wir kommen gerne wieder!
Friends
8/10
Excellent
04 Jun 2026
stefano
Tutto molto bene , peccato la caduta di stile con la richiesta di extra charge per avere 2 accappatoi extra , non senso dato il costo della junior suite e ulteriore extra pagato per late check out
Partner
10/10
Exceptional
02 Jun 2026
giordano
Struttura veramente al top bella pulita spa eccezionale e completa personale all'altezza e colazione strepitosa
Partner
6/10
Pleasant
31 May 2026
Enzo
La struttura anche se piccola é molto bella e curata al dettaglio.
Sicuramente da migliorare il servizio ed accoglienza del cliente.
Se si pretende uno standard economico preciso .. il servizio deve essere almeno pari tanto quanto.
Partner
10/10
Exceptional
18 May 2026
GABY
Propre bonnes installation petit déjeuner de qualite mais peu varié
Self
10/10
Exceptional
18 Apr 2026
magali
Parfait.
Business
8/10
Excellent
13 Apr 2026
Andreas
Außenpool war super
Partner
10/10
Exceptional
06 Feb 2026
Harri
place, new rooms, soa and kitchen are all very good
Partner
8/10
Excellent
17 Nov 2025
Karoline Benedicte
Spaen er super dejlig og skønne faciliteter. Du kan ikke besøge spaen på afrejsedag og noget af personalet er ikke så imødekommende. De har travlt til morgenmaden og glemmer derfor kaffe eller bestillinger.
10/10
Exceptional
29 Oct 2025
Jessica
Struttura bellissima, curata, moderna. Personale molto cordiale e disponibile. Camere confortevoli con grande bagno, anche la Spa bellissima e rilassante. Ottima colazione con prodotti freschi e vari. Gli unici due aspetti da migliorare a mio parere sono: la temperatura delle stanze, troppo alta e impossibile da regolare e qualche lettino in più nella spa, che se sfruttata a pieno numero, si rischia di non trovare mai un lettino libero per potersi rilassare.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Leonidas
Super schönes Hotel, tolle Anlage mit super Wellness und hervorragendem Restaurant. Wir kommen gerne wieder.
Partner
10/10
Exceptional
16 Aug 2025
Franck

En un mot exceptionnel

C’était juste un endroit magnifique avec une vue imprenable au bord de la piscine
La chambre était très belle et très agréable avec son espace intérieur
Je recommande vivement cet endroit
Partner
10/10
Exceptional
15 Aug 2025
Angélique
Tres bel hôtel, un acceuil formidable, de très belles prestations
Partner
6/10
Pleasant
12 Aug 2025
julia
Un peu loin des lacs et Numbro n’est pa une très jolie ville.
1 nuit sur 3 sans climatisation dans la chambre.
Après attention la piscine extérieure tout comme le spa n’est pas accessible aux enfants.
Friends_and_family Family
10/10
Exceptional
02 Aug 2025
Ivan
Struttura molto bella ed elegante, il personale è gentile e pronto a soddisfare le esigenze dei clienti. Abbiamo cenato nel loro ristorante ed era tutto buonissimo.
Camera semplice e spaziosa, parcheggio proprio di fronte alla struttura, zona collinare circondata dal verde. Siamo davvero soddisfatti, torneremo!
Leisure Partner
10/10
Exceptional
21 Jun 2025
Stefanie
Wir waren 4 Nächte im Hotel und haben uns unglaublich wohl gefühlt. Das Zimmer war sehr ruhig und angenehm klimatisiert. Es gibt genügend kostenlose Parkplätze am Hotel, was angenehm ist. Das Frühstück war vielfältig und reichhaltig. Wir haben nichts vermisst.
Den Spa Bereich haben wir sehr intensiv genutzt. Alles ist sehr sauber und das Personal ist kompetent und freundlich. Wir kommen gerne wieder.
Leisure Partner
10/10
Exceptional
29 May 2025
roberto
Ótimo hotel
Partner
8/10
Excellent
09 May 2025
Giulia
Soggiorno super rilassante!
Leisure Partner
10/10
Exceptional
21 Apr 2025
Sylvain

5 etoiles

Séjour vraiment excellent. Pour moi j’ai été agréablement surpris ! Ce n’est pas un 4 étoiles mais un 5 etoiles
Partner
10/10
Exceptional
10 Dec 2024
Giovanni
Fantastico
4/10
Poor
28 Oct 2024
Verified traveler

Inte värt pengarna

Servicen från personalen var väldigt varierad. Ofta var man själv tvungen att fråga om saker som borde förklaras automatiskt av personalen. Vi upplevde också att italienare fick bättre service och mer förklaringar än oss som kom från annat land.
Fick ingen hjälp med vin till middagen trots att vi bad om det. Vi skulle äta helt olika rätter men fick ändå samma vin rekordmenderat utan att dom ville förklara varför. Många pratade så snabbt med stark brytning att det var svårt att förstå vad dom sa.

Insekter på flera ställen, bla i spadelen.

På hemsidan låter det som att dom har en stor buffefrukost av hög kvalité, men många saker var man tvungen att beställa och betala extra för.

Ingen ljudisolering till rummet, man hörde allt vad andra pratade om i korridoren.

Partner
10/10
Exceptional
25 Aug 2024
Roger

Détente et relaxation

Nous sommes venus pour la deuxième année consécutive et cet établissement est toujours agréable. Chambre confortable et spacieuse.
Le gros plus est la partie Spa et piscine qui offre un vrai moment de détente.
Le petit déjeuner est également de qualité
Friends_and_family Family
10/10
Exceptional
22 Aug 2024
thierry

Parfait

Séjour parfait on y retournera avec une chambre sur vue sur la vallée
SPA Parfait restaurant cher mais vaut le déplacement
Le personnel ne parle que anglais et italien
Partner
8/10
Excellent
27 Jul 2024
Signý
Very nice hotel and beatiful area,quiet and relaxing.We updated the room to the new building
There was a lot of noice in the air condition in the first room but the updated room was excellent and the view was spectacular.The spa was great , but the swimming pool area was missing sun umbrellas.We got excellent service from all except the receptionts were quite arrogant but in all a very nice hotel
Partner
2/10
Poor
07 Jul 2024
Cristinan

Malissimo il benvenuto al check in

Siamo arrivati per fare il check in e’ non abbiamo avuto una bella esperienza di benvenuto, mai successo una cosa del genere , o fatto il complain alla persona che era lì giorno dopo .
Business
10/10
Exceptional
29 Apr 2024
Matteo
Bella struttura, personale gentilissimo
Leisure Family_with_children
6/10
Pleasant
12 Apr 2024
Michaël
Bel hôtel avec spa et piscine. Chambres spacieuses très confortables avec une mention spéciale pour les salles de bain.
Point négatif, l'hôtel se situe à l'extérieur de la ville et il n'y a rien autour (sinon la montagne). Une seule route pour y accéder et elle était en travaux lors de notre séjour ! Il ne fallait pas manquer les créneaux d'ouverture - parfois seulement un quart d'heure - sous peine de rester bloquer des heures.
Le petit-déjeuner n'est pas du tout à la hauteur du standing de l'établissement.
Leisure Partner
10/10
Exceptional
20 Mar 2024
Patrizio

Struttura eccellente

Struttura molto bella, pulita e staff gentilissimo. Colazione ottima e di qualità. Consigliatissimo.
Business
8/10
Excellent
05 Jan 2024
Sandra
Schönes Hotel - wir waren bereits zum 4. Mal im Piajo. Leider sind die Angestellten an der Reception nicht sonderlich freundlich. Im Restaurant hingegen ist das Personal sehr freundlich, kompetent & aufmerksam. Das Essen am Abend immer wieder was besonderes & auf hohem Niveau. Der Wellnessbereich in Höhe von 60€ pro Person ist unverschämt. Im Sommer 2022 war der Eintritt noch 30€ pro Person.
Leisure Pet
10/10
Exceptional
29 Dec 2023
Lukas

Alles Tip Top - nur kein Spa Hotel

Hotel lag oben hoch mit einer super Aussicht. Zimmer war sehr schön modern und sauber. Leider hatten wir drei mal Käfer im Zimmer.
Frühstück war ok, leider musste man für Eierspeisen, ausser Rüerei, separat Zahlen.
Restaurant Abendessen fantastisch, Preislich in Ordnung. Parkplatz inkl. Spa musste extra gezahlt werden, 62 Euro für drei Stunde !!!!!!
Hunde kein Problem.
Partner

Location & surroundings

Phi Hotel Piajo
Via Piajo, 1, Nembro, Italy

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Phi Hotel Piajo

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