Pullman Mazagan Royal Golf & Spa

Morocco , El Jadida
EL JADIDA, Route De Casablanca Km7 B.P 116
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75 reviews shown

6/10

Pleasant

15 Apr 2026

Barry D

Beautiful site, in process of renovation and you want to avoid until completed. Good staff, clean. Abjinibab was very helfpful in the restaurant which has a beautiful view and good food/service.

Partner

10/10

Exceptional

17 Nov 2025

Zakaria Amine El

Excellent

8/10

Excellent

03 Nov 2025

sarbjit

I did enjoy the pool although it needs repair work to be done

Leisure Partner

10/10

Exceptional

22 Sep 2025

Faycal

Excellent

2/10

Poor

31 Jul 2025

Asma

Vraiment nul ,c’est dommage , le service n’est pas au rdv , hotel ne mérite pas 5* chambre vieillissante morceau de vis pointu qui dépasse très dangereux les murs sont sales, le parking aucune place les gens se gare même sur la pelouse etc etc

Partner

10/10

Exceptional

15 Jun 2025

Abdelhakim

The service is outstanding thanks to the staff!

Leisure Partner

8/10

Excellent

28 May 2025

Daniel

Wir haben eine Nacht auf der Durchreise während unseres Marokkourlaubs in diesem Hotel verbracht. Insgesamt war es eine gute Erfahrung, aber man merkt schon, dass das Hotel schon einige Jahre auf dem Buckel hat.

Das Zimmer war geräumig und ruhig, bezüglich Sauberkeit könnte aber noch etwas mehr gemacht werden.

Das Frühstücksbuffet war ausreichend, es stand alles zur Verfügung, was wir benötigten.

Das Highlight unseres Aufenthaltes waren die leckeren Tapas im Pachamama Tapas y Alegria. Das Personal war sehr herzlich und die Speisen schmeckten ausgezeichnet und waren sehr ansprechend angerichtet. Diesen Aufenthalt haben wir bei einem herrlichen Sonneuntergang sehr genossen.

Partner

10/10

Exceptional

02 May 2025

Oliver

Very nich Hotel.

Leisure Partner

2/10

Poor

06 Dec 2024

Verified traveler

Mauvaise expérience

Terrible hôtel sur toute les niveaux équipement services nourriture propreté de la chambre rien avoir avec un 5 étoiles
Jai payé une chambres vue sur piscine il ont remplacé avec une autres vu sur parking en plus refusé de change la chambres prévu pour nôtre séjour
Climatiseurs fonctionne pas aucune réponse favorable après notre réclamation
Pas L'eau potable servi avec le petit déjeuner ou le dîner obligation de l'achète

Partner

6/10

Pleasant

21 Sep 2024

GREGORY

Very stiff bed. Could not control the air conditioning. Restaurant service was below standard.

Leisure Family

8/10

Excellent

10 Jul 2024

André

Etablissement très bien tenu, bien situé avec un personnel de restauration, d'entretien très serviable. Une plage magnifique privée surveillée. Période de faible affluence très agréable. Le seul bémol les options pour le dîner car pas de buffet et une offre de carte restreinte. Un restaurant à proximité qui fonctionne avec l'hôtel mais est axé avant tout sur la recherche du bénéfice et non le service au client de l'hôtel. Dans l'ensemble c'était super.

Partner

2/10

Poor

05 Jan 2024

Abhishek

Terrifying experience. Very dirty and unclean hotel.

Leisure Family

8/10

Excellent

31 Dec 2023

Tom

Charming – slightly tattered – resort

This was just a stopover on our way from Essaouira to Casablanca. Nice courtyard/pool, gym and access to the ocean. The service was generally good, though they messed up our car reservation.

Friends_and_family Family

6/10

Pleasant

16 Nov 2023

muhammad

Very limited dinning and expensive ..

10/10

Exceptional

12 Nov 2023

Jean-Claude

Great all around

Leisure Family

10/10

Exceptional

29 Oct 2023

Bouchaib

Very nice and friendly staff , easy check in and check out clean rooms , over all one of the best hotels I stayed at el jadida thank you

Leisure Family

8/10

Excellent

12 Sep 2023

Jacques

Should not mention Golf resort as being integrat3d

Great hotel, with very willing staff and training needed. Receptionist needs to understand better English and French! Golf club house & operations is very incompetent & does not belong to this resort, which is not mentioned, when booking.

10/10

Exceptional

20 Mar 2023

Ahmet

Very nice hotel for golf and ocean beach rooms is clean and spacious

Leisure Self

10/10

Exceptional

19 Mar 2023

Mervyn

Great staff, great service, clean and comfortable, food is good and varied too.
I wish I'd been there on holiday and not for work, so i could have tried the Spa and spent time in the pool too.

Business Self

10/10

Exceptional

27 Dec 2022

Andrew

Everyrthing was PERFECT!!

Leisure Friends

10/10

Exceptional

04 Sep 2022

Charles

Business trip

Arrived one day early. reception rearranged booking with no issues, even though it was past midnight at arrival time
Room very spacious and cleaned perfectly throughout the trip
Food was excellent throughout
Great facilities 2 minute walk to the beach

Business

6/10

Pleasant

08 Aug 2022

yasmina

Too many bees at the restaurant!!! If you are allergic make sure to have an Epipen handy (not kidding) i suggested to have the honey and jam centerpieces they have on the tables!! The manager claims it’s not the cause!!! Believe me the bees were having a fiesta!

Leisure Family

6/10

Pleasant

02 Aug 2022

Andrew

Great golf course, family friendly pool and activities.

Leisure Family_with_children

6/10

Pleasant

14 Jul 2022

abdullah

AC was out
Staff very friendly

Leisure Family

10/10

Exceptional

02 Jul 2022

Sanaa

A bit removed from the shopping areas, but the most relaxing resort for those who want easy access to the beach, views and privacy.

10/10

Exceptional

04 Oct 2021

Marwan

Hotel - pool - room are the best

Hotel location was very convenient on the beach and close to town. Rooms are updated the bed was a little stiff but overall good hotel

Business

10/10

Exceptional

04 Oct 2021

Marwan

Updated hotel

Hotel location was very convenient on the beach and close to town. Rooms are updated the bed was a little stiff but overall good hotel

Business

10/10

Exceptional

04 Oct 2021

Marwan

Location is the best

Hotel location was very convenient on the beach and close to town. Rooms are updated the bed was a little stiff but overall good hotel

Business

8/10

Excellent

08 Feb 2020

Verified traveler

The property was nice, friendly staff, unfortunately because I was there in February it’s hard to judge the rest of the property as the pool was closed and it was very quiet

Leisure

10/10

Exceptional

10 Sep 2019

Verified traveler

What I liked most: Pool and the proximity of the beach.

Leisure Family_with_children

8/10

Excellent

22 Jul 2019

Verified traveler

The property is very family oriented
It is also across a tiny road to the beach. The close proximity to the city centre was great.

Leisure Friends

10/10

Exceptional

08 May 2019

Mark

We stayed 7 nights... nice old golf course was fun to play. The hotel staff were friendly... the food service people were great... pool and beach access good... shuttle back to Casa was excellent. The whole complex is starting to show its age but is good value for the price

Family

6/10

Pleasant

23 Mar 2019

Verified traveler

Arrogant receiption personnel, room not available till 4pm

Leisure Friends

8/10

Excellent

23 Mar 2019

Verified traveler

Great service from all staff. Very friendly. Busy conference hotel while we were there.

Leisure Friends

10/10

Exceptional

19 Jan 2019

Verified traveler

Really happy. Great breakfast. Nice view from room.

8/10

Excellent

05 Jan 2019

The room was not very clean, several things broken. Overall ok, because the golf is really amazing.

8/10

Excellent

25 Oct 2018

Ahsan

What I loved about the hotel?
1) Friendly staff specially Othman in the kids village
2) Loads to do for kids of all ages
3) Location is awesome
4) Beach access is easy & beach is clean

What I didn't like about the hotel?
1) Rooms are a bit dated specially the toilets
2) Bidet was not working properly. Complained however they didnt fix it
3) Shower wasnt very clean & shower faucet was also broken

In summary I have scored them higher because of staff

2/10

Poor

04 Aug 2018

Verified traveler

Worst hotel I have stayed at very very rude staff who made our stay worse than it need to be.

6/10

Pleasant

29 Apr 2017

saud

Beautiful view of the Atlantic Ocean .nice breeze

Great view of the Atlantic Ocean and golf course with nice breeze and sound of the waves.
However the hotel facilities are very poor. Needs new paint,cleaning of carpet in corridors. Fitness center need to be improved.
Breakfast is good however espresso coffee is extra.
Restaurant staff attire need to be formal.

6/10

Pleasant

01 Apr 2017

Verified traveler

Nice hotel- Bad management

Expedia had a deal for 1€ breakfast buffet with this hotel and that is why we chose this over Mazagan however when we got here they denied such and offer existed. We showed them our itinerary printout which clearly stated the deal however the staff were confused and not accepting it at all. They kept us standing there while discussing how to tell us it's a mistake! After their long discussion they called the manager. He stormed to reception and ignored us standing there, he was very rude and unprofessional and after telling his staff off turned to us and said there's no such thing and that they would never offer the breakfast for 1€. He was very harsh and kept going on about it although I said we'll just pay for it. He just kept going and at the end we just had to walk away!

Other then the management the hotel and the facilities are very nice. Nice access to the beach is good and the rooms are clean and well designed. The food was expensive but tasty.

2/10

Poor

09 Mar 2017

Verified traveler

Poor

We had a dismal stay.

The staff were rude, and unhelpful. On our second day they had a full blown argument, with yelling, in front of guests at the breakfast.
The food was poor, period. Limited menu choice, unless you went for a shoddy but expensive buffet, and what they did have wasn't very nice.
The wifi is shocking, the AC didn't work, the hotel overcharges for local taxis, the maids kept giving us one towel for two room occupants...

We weren't impressed, and won't be coming back.

8/10

Excellent

01 Jan 2017

Roger

Typically for golfing and horse-riding

Excellent site for playing golf. It's worthwhile to travel by golf car the whole greens and forest of Araucaria and Eucalyptus at the waterfront of the Atlantic. For beginners of equestrians, it's also good. Take an hour riding on horse crossing the forest, fields with sheeps and cows, and local village. Take a breathe of fresh air and you forget your daily routines and trouble.

But the hotel is far away from Casablanca and there's no shuttle bus to and from the nearest town El Jadida. Limousine, which they call it \"navette\", is the only way of transportation, and it's expensive to book. Thus your meals could only be in the hotel if you don't hire a car for self-drive, for it is impossible to hire an Uber there.

wifi connection is slow inside my room, slower than the riad I rented later in Marrakech. They seem to position the hotel as a business hotel as they are building a business center beside the hotel. Wifi connection is something they need to work on.

Staff are no nonsense business like, though there are some friendly ones.

10/10

Exceptional

14 Nov 2016

Hudspith

A great location.

This was a great holiday break . An outstanding break the staff and hotel was a real surprise . I had always gone to Spain for a quick winter break but now I will change and next time take my own golf clubs .
The golf course is really great layout tough front 9 and very pleasant back 9 .Nice range to warm up ,a terrific caddy and a great club house serving great food in a wonderful setting .

Golfers give it a try .

8/10

Excellent

25 Nov 2015

Rhaya

correct

Correct room and large, poor wifi access

Partner

6/10

Pleasant

07 Nov 2015

Saou

an ok experience

The hotel's park and beach are the best perks. The room's design and amenities are excellent, however the food's quality not as much. The breakfast is expensive and so is the transportation from the Pullman to downtown (costs about 16 Euros each way).

On the first day we were given a room that smelled bad and was on top of the kitchen (the heavy sound of the equipment was annoying). But we were later changed to a better one.

For the deal received on booking, the hotel is ok, but if the price was higher, i guess i would feel that the quality does not match the price. Also, the hotel needs to improve the safety between the reception and the swimming pool area. A old tourist fell on the floor and was hit by the edge of a small step that he couldn't see because of insufficient light. His face was injured. The hotel staff were quick to help him out but signs should post that there are steps on the way.

The internet works ok in the rooms but its speed should improve. Hotel staff are gentle and helpful especially Mr. Abdallah.

8/10

Excellent

13 Apr 2015

zineb

Very very good hotel\nParadis sur terre

We had a marvelous stay in pullman mazagan, an excellent place in a great location, wonderful interiors, very good service.
Must recommend the hotel's SPA , Shaibia and Safa are the best in massage we enjoy it.
Very reasonably priced too for a wonderful hotel.
I prefer the breakfast in the club house unfortunately they move it to the principal restaurant.
My only qualm is the behavior of one of the front desk staff that i do not appreciated at all especially that she is very dishonest and unpleasant by the way she is a little bit alder than her colleague in the reception.
thanks to Fatema housekeeping , Houssein & Zohair the porters ,Majid & Hakima in reception and finally my special thanx to Abd elilah the night manager who was nice and helpful, wish him good luck.

6/10

Pleasant

12 Mar 2015

Oscar

Pullman Mazagan EL JADIDA MOROCCO

The internet in my room is not working. I reported to the front desk but nothing happened.

8/10

Excellent

07 Mar 2014

Graeme

OK - needs improvement

I spent one night at this hotel in early March 2014 with a friend. We arrived and ate in the clubhouse which had excellent food and views across the golf course and ocean. The rooms were clean and comfortable though unfortunately the entire hotel (inside and outside) felt very dated and visibly needed work doing. Another negative was the 'Spa' which really felt like a downbeat leisure centre and if you wanted to use the swimming pool it would cost a further £12 per person. We then ventured down to the beach which was covered in rubbish so generally no a pleasant place to be. Thankfully it got better when we went to the bar which had an excellent selection of beers and wines with good music and a big screen for sport.

8/10

Excellent

17 Nov 2013

Mike

Much improved!!

This hotel is as friendly and safe of a place as you can choose in El Jadida. It sits right on the Atlantic and the sound of waves crashing a night can be head from most rooms. The hotel was remodeled about a year ago and the rooms are modern with very comfortable beds far nicer than it was before. Refrigerator in the room but a microwave and coffee would be nice too. Internet was trouble free unlike before when it was hit and miss or you had to work from the lobby or bar to get a signal. I travel to El Jadida on business and have for 13 years and always stay here except when they were remodeling the hotel. Its out of the busy city and quite. The food is excellent with the exceptions noted in \"what could be improved\"

8/10

Excellent

23 May 2013

Sam

Enjoyable experience

The hotel is located on a gorgeous beach that stretches for miles. The hotel was so serene as it was relatively empty; the food and service were excellent. I am planing to go back next week!!!

Partner

8/10

Excellent

18 Apr 2010

Frequent Morocco Traveller

Royal Golf and Spa

I am a US citizen travel to morocco 3 to 4 times a year and this resort is great! Compared to others in morocco it is 5 star but not to be confused with its sister hotel next door the Magazan Beach resort which is the best resort I have ever seen. Excellent service and extremely quiet. Breakfast is great and the golf course is great and has some of the best greens around. This is definitely a western style resort and well worth the money. The only knock is that the air conditioning is centrally controlled, so if the hotel thinks its cool at night you will have no a/c. If they think its warm you have only a/c and no choice for heat. The lack of individual room climate control is the only knock on this otherwise fabulous property. You will not be disappointed and the service is some of the best around. A great place to stay and well worth the money!

Partner

6/10

Pleasant

29 Sep 2009

Verified traveler

Cancellation policy

Was using this hotel for a business trip that got postponed a week before we expected to stay. We attempted to change the dates and were told that this was not possible. The entire week had to be forfeitted despite intervention from hotels.com. We had every intention of using this hotel for the same amount of time just 2 weeks later and were willing to pay any differences in rates, however they would not comply.

6/10

Pleasant

10 Nov 2025

Lionel

Acceuil général moyen. Propreté moyenne des chambres.

10/10

Exceptional

19 Aug 2025

Noura

Un super hôtel pour un moment en famille. Personnel discret et à l’écoute.
Un bonheur

Leisure Family

10/10

Exceptional

18 Aug 2025

Aziz

Parfait

Leisure Family

8/10

Excellent

26 Nov 2024

ALBERTO

Buono ma da rinfrescare

Un buon albergo che meriterebbe una rinfrescata, buona la vicinanza al mare ma problematica la posizione risoetto a El Jadida, difficile trovare un taxi

Business

10/10

Exceptional

30 Sep 2024

Hamid

Très bien

Business

10/10

Exceptional

30 Sep 2024

Hamid

Très bien

Business

10/10

Exceptional

27 Aug 2024

CATHERINE

Partner

4/10

Poor

04 Aug 2024

Meriem

Pas un 5 étoiles du tout !

Je ne recommande pas du tout cet hôtel qui est loin d'être un 5 étoiles !

On nous demande de payer 90€ de taxe alors que le montant annoncé sur le site est de 15€.

Une odeur d'humidité dans la chambre... Tout est vétuste dans la chambre. Un lit superposé pour les enfants qui n'est pas du tout sécurisé.

On nous annonce une chambre avec terrasse, certes mais elle donne sur la rue.
La porte fenêtre qui donne également sur la rue ne ferme pas à clé. Niveau sécurité 0.

Le restaurant citron brulé........à éviter, 45 minutes pour avoir un burger cuit que nous avons renvoyé 2 fois en cuisine.. le serveur nous indique \"c'est pas notre problème c'est la cuisine\"

Pas suffisamment de place au bord de la piscine. Il faut attendre pour daigner avoir des serviettes.

Nous voulions tester le restaurant Pachamama mais au vu de l'amabilité des serveurs nous avons fait demi tour.

Le seul point positif est la plage privée, qui est quand même à quelques minutes à pied de l'hôtel.

Friends_and_family Family

6/10

Pleasant

17 Aug 2023

hicham

Trop cher compte tenu des prestations

6/10

Pleasant

08 Jul 2023

Hajar

L’odeur de l’humidité est partout dans la chambre

8/10

Excellent

02 Oct 2022

Khalid

Ĺe dîner buffet pas top rapport qualité prix, 300dh par personne pour des plats basics, type cantine, à revoir.

Leisure

10/10

Exceptional

01 Aug 2022

Oumaima

J'ai tout adoré

Leisure

4/10

Poor

19 Oct 2021

Sergio

beaucoup de problèmes a l'arrivée
puis qualité médiocre des chambres
double encaissement des taxes

Partner

2/10

Poor

05 Jul 2021

ERRACHIDI

Sérieux problème d’hygiène et de sécurité

Séjour catastrophique, un vrai problème d’hygiène. On a dîné au club house des bestioles qui nous tombaient dessus, cafards dans les toilettes
En plus des travaux pas du tout sécurisé pour les enfants
Bref je ne recommande pas du tout

Friends_and_family Family

10/10

Exceptional

04 Feb 2020

Bruno

Excellent accueil du personnel, chambre spacieuse et rapport qualité prix satisfaisant

Leisure Friends

10/10

Exceptional

28 Jan 2020

Bruno

Bon rapport qualité prix, chambre spacieuse, accueil très satisfaisant

Leisure Friends

8/10

Excellent

03 Dec 2019

BENOIT

Business

8/10

Excellent

29 Nov 2019

Charaf

Parfait

Parfait. Une équipe très accueillante souriante et très pro.

Friends_and_family Family

2/10

Poor

03 Sep 2019

Danielle

Mauvaise expérience

Chambre sale, sol glissant pas nettoyant. Humidite et moisissures. Apres s etre plainte a la réception une chambre plus correct a été proposée. Clairement pas digne d un 5 etoile. Eouille dans l ascenceur. Manque de personnel. Établissement un peu à l abandon. Pour ma part je n y reviendrai pas. Je ne m y suis pas sentie en sécurité

Family

10/10

Exceptional

01 Sep 2019

Nathalie

Excellent séjour en famille

Excellent séjour au Pullman en famille. Cadre magnifique forêt eucalyptus, la plage sauvage est très belle. Nous avons eu un surclassement avec suite duplex, avec 3 terrasses dont une la vue à couper le souffle au dernier étage vue mer splendide et piscine. Quelques activités au Kids club que les enfants ont adoré et qui permettent aux parents de lézarder tranquillement autour de la piscine.
Il est vrai que l hôtel mériterait un rafraîchissement pour s aligner sur un standard Pullman mais le prix serait bien plus élevé aussi dans ce cas. Le personnel était adorable. Un peu lent le service déjeuner autour de la piscine mais nous sommes en vacances et nous avons le temps !
Franchement excellent rapport qualité prix compte tenu de l emplacement, de la chambre et des services.
Idéal pour se reposer, se ressourcer.
Je recommande à 9/10.

Family

4/10

Poor

01 Sep 2019

Farida

A éviter

Étant professionnelle du tourisme je peux déjà dire que ce n’est absolument pas un 5*,hôtel vétuste pas entretenu, je pense que cet hôtel fait du tort au groupe Accor, ménage bâclé car trop peu d’effectif le personnel ménage est débordé. Le petit déjeuner une organisation inexistante pas de couverts pas d’assiette encore une fois pas de personnel suffisant ! Les ascenseurs une catastrophe sale vétuste les moquettes pareilles, les lits sont confortables mais des odeurs dans les chambres venant des cuisines insupportables bref je déconseille complètement cet hôtel

Family

4/10

Poor

23 Aug 2019

Verified traveler

A éviter !

Pour un hôtel PULLMAN c’est inacceptable. Une chambre sur 2 a été disponible à partir de 16h l’autre pas avant 18h !!!! Puis malgré un surclassement problème d’eau dans la douche, pas de sèche cheveux et j’en passe !!! Le Repas au club house mis à part la vue cela ne vaut pas le coup (repas limite et service catastrophique !)
Personnellement je ne recommande pas cet hôtel !

Family

10/10

Exceptional

12 Aug 2019

Tounsi

Très bon séjour

Très bon séjour . Belle hôtel , très calme , l’idéal pour ce reposer .
Personnel au petit soin . Merci à la réception ( abdelmjid) . Nous reviendrons

Partner