Jianguo Hotel Shanghai

10/10

Exceptional

15 Mar 2026

Qinzhen

Very convenient location.
The staff are very nice and helped!

Family

10/10

Exceptional

01 Mar 2026

Meien

The location is perfect for us. We love the nice buffet style breakfast.

8/10

Excellent

26 Feb 2026

Weining

Clean room, friendly staffs!

Self

8/10

Excellent

18 Jan 2026

Haifeng

didn't have breakfast in the hotel, out with family

Business Family

10/10

Exceptional

31 Dec 2025

jonathan

The place was amazing highly recommend

Leisure Self

8/10

Excellent

09 Dec 2025

Qin

Convenient location, good breakfast, easy access to transportation, plus concierge service. Recommend!

Leisure Family

6/10

Pleasant

26 Nov 2025

Tomasz

The hotel was close to metro station and shopping centre. The only hotel we had in China that didn't have the breakfast included. Staff quite cold, didn't speak a word while check-in or check-out. Don't know about dinning options as nothing was included and the staff didn't inform us about anything. Room was nice but Air Conditioning barely worked, looked like it was 30 years old, in the summer it would be a problem. Surprisingly the bathroom was \"American style\", very low tub and one shower head attached to the wall, really unusable if you stayed longer.

Partner

10/10

Exceptional

06 Nov 2025

Lei

Convenient

8/10

Excellent

05 Nov 2025

Seng Fatt

Great location and easy access to town. Downside cigarettes smell in room even though no smoking. No enforcement.smoking romn

Friends_and_family Family

8/10

Excellent

03 Oct 2025

Marek

Good place to stay.

Good location (shops, restaurance, cathedral church, metro : all not far). Good connection to all important places by metro. Good breakfast (enough wide choice). Clean and enough big room. A little far from Pudong Airport.

Business

10/10

Exceptional

09 Jun 2025

William

It was great for the price, great location, clean and good.

8/10

Excellent

19 May 2025

mike

Although a bit old, it provides excellent room services. The staff was friendly and eager to help. It’s conveniently located near shops, train and bus stations.

Leisure Family

10/10

Exceptional

01 May 2025

mike

Although an old hotel, it’s clean. Staff are friendly and eager to help. The hotel is conveniently located near subway station.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Li

Very convenient, access to everything. Excellent services.

Leisure Family

10/10

Exceptional

02 Apr 2025

LISA

Highly recommend . It’s pretty convenient for everything

10/10

Exceptional

01 Mar 2025

George

Very good hotel at a very reasonable price; chef prepared buffet breakfast; professional English speaking staff; 500 ft. from the huge Xujiahui shopping malls and restaurants; 500 feet from Metro Station for Lines 1, 9 and 11, and 15 minutes from downtown via Metro

Business Partner

10/10

Exceptional

23 Feb 2025

Jimmy

good

10/10

Exceptional

02 Feb 2025

Weining

Very clean room, good room service. Good area, easy access to city subways, a lot restaurants around.

Leisure Self

8/10

Excellent

31 Dec 2024

Joan

Staff are nice. Breakfast and dining are too expensive.

Leisure Self

10/10

Exceptional

30 Dec 2024

George

Very conveniently located in Xujiahui commercial district of Shanghai, adjacent for Metro station for Lines 1, 9 and 11, and 10 minute walking distance to Line 10 Metro station; and 15 minutes from downtown va Line 1; professional English speaking staff; excellent buffet breakfast; very reasonably priced high-end hotel. Have stayed there on all my business trips to SHA for 5 years.

Business Family

10/10

Exceptional

27 Dec 2024

Wei

Nice hotel ! Good location. They have free luggage storage

Friends_and_family Family

8/10

Excellent

16 Dec 2024

Marek

Very good.

The room not too big, but still OK. Gym a little poor. Breakfast mostly Chinese, Wester option rather poor. Good location.

Business

4/10

Poor

01 Dec 2024

DAVID

This is an older hotel. The hotel hasn't been updated. I stayed in a standard room. But it's very small. Everything seems dated! The concierge was NOT helpful. I asked about the shuttle service to the airport which was recommended by the front desk. They asked me to speak to them. He brushed me off and told me that I can do it myself.

Leisure Self

10/10

Exceptional

04 Nov 2024

Nancy

I like this hotel environment

Leisure Family

10/10

Exceptional

22 Oct 2024

Wei

The location is excellent: close to subway and many shopping place

10/10

Exceptional

22 Oct 2024

Nelson

Centrally located, nice facility

Leisure Family

10/10

Exceptional

29 May 2024

Stephen

For a 4-5 star hotel at the center of Xujiahui, this offers a great value. The hotel staff is professional. The rooms are kept in a great condition. The breakfast is superb. My only suggestion is that the sitting area in the lobby could be expanded

Leisure Family

6/10

Pleasant

04 May 2024

Katherine

[email protected]

Overall was good but room aircon was not switch due to some country policy which is madness as it is very hot and stufy

Business

10/10

Exceptional

02 May 2024

Xia

Nice location

The location is very good and staffs are nice

Partner

4/10

Poor

13 Apr 2024

Ciwei

The bath room shower is not working well. The closet is very dirty.

Leisure

6/10

Pleasant

12 Apr 2024

Jerry

Not enough dining choice on site.
Shopping & dining near by.

Business_and_leisure Self

10/10

Exceptional

01 Mar 2024

Xiangdong

The location is mostly ideal next to 4 exit of metro. Room is comfortable enough for a few days staying. Bathroom looks quite well decorated.

Self

10/10

Exceptional

08 Jan 2024

Zachary

Good location. Old hotel but still in very good conditions. Will stay there again.

Business Self

6/10

Pleasant

30 Nov 2023

Katherine

Room not so clean

Business Self

10/10

Exceptional

17 Nov 2023

sun man

Excellent services and up to date facilities.
Very happy with the stay.

10/10

Exceptional

08 Nov 2023

Bin

love the place

10/10

Exceptional

16 Oct 2023

Daisuke

Location was okay but great stay

I booked this one for my transit purposes. The location wasn’t close to what I was looking for but the stay was great. I liked the room, and breakfast. I would love to stay again.

Self

10/10

Exceptional

05 Oct 2023

Wei

Great location, convenient for everything. Front desk could use a little more smile.

Business_and_leisure Family

8/10

Excellent

04 Oct 2023

Wei

Pro - Great location, easy access to public transportation. Good restaurants all over the area. Good house keeping.

Con - No hand lotion was provided. When asked, the service department told us that they only provide executive room with hand lotion. That is pretty pathetic. An excuse I have never heard in my life. In addition, the front desk staff could use a little more smile. Since this hotel was previously owned by the local government, they are not used to smile.

10/10

Exceptional

27 Jul 2023

Xiaohua

Cleanness

Business Self

6/10

Pleasant

26 Dec 2019

Thong Hiang

Not a very comfortable stay

The room was too warm for comfort that air-conditioning didn't seem working well. Unable to access the Wi-Fi

Self

8/10

Excellent

24 Dec 2019

Verified traveler

The room is clean and well maintained. Location is excellent because it is just above the Metro station. There are a lot of shopping malls with restaurants nearby. The only area to be improved is the housekeeping. The bathrobe was not replenished once. The different type of pillows available on the menu was not available when I requested. The housekeeping staff knocked my room at 6:30am despite \"Do Not Disturbed\" was activated then. Furthermore, whenever the housekeeping staff met me at corridor in the morning, they always asked whether they can clean my room which I am not comfortable with. The one annoying and no common sense practice is the change of wifi password at midnight every day! I need to call to get the password the first thing in the morning.
Overall, the stay met my expectation.

Friends_and_family Family

8/10

Excellent

12 Dec 2019

Thomas

Overall quite good

Nice clean rooms, service was quite efficient. Good location to central Shanghai. 1 minute walk to xu jia hui metro exit 4. Only hangup is the food. pretty bad, low quality food and overpriced. Breakfast buffet is ok nothing great. Does have toast, butter, bacon, for western options.

Self

10/10

Exceptional

23 Oct 2019

Tony

A very nice location for shopping and easy access to downtown Shanghai. Hotel is very affordable, it has all the amenities of more expensive hotels in Shanghai.

Leisure Self

10/10

Exceptional

14 Aug 2019

Verified traveler

Nice hotel at excellent location

The location is excellent and convenient with so many restaurants. Friendly staffs say hello everyday. I swim everyday so I pay much attention to the pool. It is fairly clean although a little small. The pool opens at 6:30 in the morning and closes at 22:30. The hotel is old and the facility is not as brand new, some places do not smell good. But overall, it is a comfort place to stay.

10/10

Exceptional

13 Apr 2019

Verified traveler

Good and clean environment, only need to improve brekfast offerings

Business Self

8/10

Excellent

09 Apr 2019

Verified traveler

Excellent location in Xujiahui and professional staff

Business Self

6/10

Pleasant

15 Mar 2019

Ian

Decent enough

A bit disjointed as they undergo renovation. Newer rooms are better. The price was good to offset. But one of the better hotels if xujiahui is the area you need to be.

2/10

Poor

21 Dec 2018

Irene

I can’t sleep!!!

The room is too hot!!!!! Even I already open the windows and turn on the air conditioning

10/10

Exceptional

04 Dec 2018

Verified traveler

I have stayed many times at Jianguo hotel for business and pleasure. Nice location close to Xujiahui shopping and commercial centers. Steps away to the subway station. Friendly staff in the hotel. One limitation is breakfast is average at best.

Business_and_leisure Self

8/10

Excellent

24 Oct 2018

aa

good for subway line 1...............................

6/10

Pleasant

08 Aug 2018

Verified traveler

Skip this and get the superior room instead

Standard room is poorly maintained. Air con is noisy and not cold. Room has a smell. I rebooked into superior room and the superior room is so much better.

8/10

Excellent

08 Aug 2018

Verified traveler

Get the superior room instead.

I was staying in the standard room before changing to the superior room and it is so much better in terms of facility and size than the mini or standard room. Room is bigger and better maintained than the smaller ones.

10/10

Exceptional

31 Jul 2018

Archie

Pleasant stay, really happy with this place

For mid-priced place, this was a nice surprise. Couldn't have been happier.

2/10

Poor

30 Jul 2018

Kei

Don't look at the pictures.
I made a big mistake
I won't come back.

4/10

Poor

17 Jun 2018

Julia

Very disappointed..!

Hotel needs to be upgrade. Everything is old and wrecked. I had to cancel the last two nights stay and go elsewhere. This is a two stars hotel.

Partner

4/10

Poor

25 May 2018

Pham

Not deserve the hotel title

The receptionists English level is quite low and their attitude are totally not very welcoming.
Not a bad hotel but definitely not deserve to be an over 3.5 stars hotel.
Wifi was so bad and slow.

8/10

Excellent

23 May 2018

Verified traveler

Good location, clean room, friendly staff. But the single bed is too small... twin bed would be recommended

10/10

Exceptional

28 Apr 2018

Verified traveler

Newly renovated hotel with updated furniture, equipment and fixture, located near one of busiest Metro Station and bus hub, excellent service and housekeeping.
Overlooking one of the historic church of China, shops and restaurants are just across the street.

10/10

Exceptional

10 Apr 2018

anna

good location

Family

8/10

Excellent

13 Mar 2018

David

Nice hotel in Xujiahui district

A basic and simple 3-star local hotel in Shanghai located in Xujiahui district. Close to underground train station and shopping center.

8/10

Excellent

21 Dec 2017

Leo

Staying in Jianguo Hotel

The staffs are nice and location is not bad. Everything was good except the bed. My room was a single-bed room, the bed was too firm or I should say the spring was not good.

8/10

Excellent

29 Nov 2017

wei

very good location, good services

Partner

10/10

Exceptional

02 Nov 2017

simon

Great hotel

Very nice hotel, always clean and tidy. Friendly and helpful staff. Located next to a good train station for getting into the heart of Shanghai.

8/10

Excellent

15 Oct 2017

Nel

A pleasant surprise

Great location and facility in Shanghai. Next to all major transportation, e.g. subway, bus, etc.

8/10

Excellent

31 Jul 2017

Verified traveler

Helpful staff, great location. How many beds?!

We booked for 3 adults but were given a room with twin beds (2 x single beds). Staff were very helpful when we pointed out that there weren't enough beds, and eventually swapped us to a room with a sofa bed as welt.
Hotel is really well situated near the subway and the staff were very helpful - from reception to cleaning staff, they assisted us as required.

6/10

Pleasant

20 Jul 2017

Phillip

Small rooms but comfortable

Room was a squeeze , not much space in it . But comfortable

10/10

Exceptional

05 Jul 2017

Verified traveler

good experience , professional check in/out, will stay again

Partner

10/10

Exceptional

27 May 2017

Takanori

Great location

Overall satisfaction is very high and I will definitely stay in this hotel the next time Income to Shanghai for anbusiness trip. Hitel staffs are friendly and room was clean and comfortable. There are many choices for foods nearby the hotel.

4/10

Poor

02 May 2017

Robert

Older hotel that has seen better days

I stayed in a \"superior\" suite. The carpeting was dirty and worn (a gray track from the door to the bathroom). The couch and chairs were tired and dirty looking. As with many older hotels in China, \"smoke free\" does not mean \"does not smell of old cigarettes\". Free newspaper? Didn't see any. Breakfast buffet is relatively uninspired but adequate.

Bed was very comfortable. Checkin on the executive floor was excellent. There was a problem with a buzzing noise coming from a fusebox in the closet, which they attending to very quickly.

Overall - if you can get a good rate (as in cheap) this hotel is OK. Wonderful neighborhood to be in, but there are a lot of much better alternatives. This was a last minute booking, but the quality did not match the cost.

6/10

Pleasant

27 Apr 2017

Wilson

Better value out there

Good location.
Old hotel.
Poor value.

8/10

Excellent

06 Apr 2017

Melville

Wifi in the Lobby Made My Business a Challenge

The Jianguo is a well known, older Shanghai hotel. It is in an area full of good food and shopping, and it's right next to a metro station. Lots of local business people and travelers use this hotel, and I met a good connection in the elevator. Nice tea and coffee lounge for meetings. BUT be aware that there is no wifi in the lobby unless you have a Chinese phone number. This was a significant inconvenience for this foreign business traveler; I had to go up to my floor to get WeChat and other messages.

8/10

Excellent

26 Feb 2017

WaiHong

Great Stay

Great stay. Overall room was clean and friendly staffs. The only thing was Wifi connection in the room was not that fantastic. Value for money.

8/10

Excellent

23 Jan 2017

Verified traveler

Great location as its near to metro station and also shopping area. Room was small though..

8/10

Excellent

11 Jan 2017

Verified traveler

This hotel is old but clean , everything is still in good condition. Having a good view out of window, of course not comparing to super 5 stars hotels near river .
Price is fair.
Very close to airport and just next to underground, both taxi or underground are ok.
Not many places to have meal around, so better go further away to other station

6/10

Pleasant

04 Jan 2017

Mireille

It's fine if you can deal with cigarette smells

I stayed at this hotel for a week on a conference trip. It looks very nice -- the lobby and restaurants are beautiful and the rooms are beautiful. The staff is friendly, helpful, and respectful. There is enough English spoken to make things reasonably easy. However, the rooms also smell like cigarettes and chemicals. This smell was so strong that my clothes still stunk even after I washed them at home. This bothered me to some extent, but it was bearable. My only other complaint was that the bed was very hard with protruding springs. The shower was excellent, the room was otherwise fairly clean, and the hotel provides free bottled water.

4/10

Poor

12 Dec 2016

Verified traveler

WE'VE BEEN DUPED!

The hotel charged us a RMB 1,500 deposit upon arrival and the sum was immediately reflected in our credit card statement. Upon checkout, they rightly charged us for one extra breakfast but DID NOT REFUND US THE DEPOSIT until today 13 December, almost two weeks from our stay there!

8/10

Excellent

09 Dec 2016

WAI YAN

Good location, clean room

The hotel is located at the CBD of Shanghai, with just accessibility just on the Exit No.2 of Xujiahui Station. Room was clean and service was pretty good. However, there was not much to eat in night expect a convenience store opposite to the hotel.

8/10

Excellent

08 Nov 2016

Ie-ru

Shanghai Stay

Good location, nice view. Overall is good. They should clean the black ring under the bathroom sink. I like hotel lobby.

10/10

Exceptional

17 Oct 2016

Verified traveler

Fantastic stay!

Have just spent 10 days at this hotel whilst attending an event and I could not have been happier with it. Having read some of the negative reviews I was a little worried, but I could not fault anything about the hotel, staff or my room and I would definitely recommend it to anyone who is interested in staying in this area. It exceeded my expectations and I would definitely stay there again if I was in the area again.

10/10

Exceptional

15 Oct 2016

bruce

Clean

Enjoyable stay but front counter confused over pre paid accomadation.meals expensive

6/10

Pleasant

10 Oct 2016

Jenny

Room was small. Front desk needs more smile to their customers. Room service was very nice.

Family

10/10

Exceptional

09 Oct 2016

Verified traveler

Excellent hotel services , all workers are very nice and helpful, hotel location is very convenience. Will stay again.

6/10

Pleasant

26 Sep 2016

Val

Easy to access and locate .

Close to the metro and shopping malls .
Walking distance within the shopping mall and eatery .
The rooms is not sound proof .. Able to hear loud door banging closing sound especially late nights due to some inconsiderate guests.

10/10

Exceptional

06 Jul 2016

Geoff

Well known hotel, convenient location

Clean refurbished room, competent staff, convenient location.

8/10

Excellent

23 Jun 2016

Verified traveler

Nice hotel in a convenient location

Communication was a minor issue with some staff members who did not speak English, but they always found someone who did within seconds. They hotel was very accommodating to our needs as our plane landed at 9am and granted an early check-in.

While you can hear the activity in the hall way, the floor was quiet enough that it was not a problem.

Special thanks to Coco and the one concierge (Henry?) who really made our day pleasant.

8/10

Excellent

12 Jun 2016

Paul

Lousy bathroom

8/10

Excellent

01 Jun 2016

Nick

The JIanguo Hotel Shanghai China

The staff at the hotel was very professional and very understanding!!! If you needed something, they would get it or try to get it. The people cleaning the rooms was very good, and the gym was okay.

8/10

Excellent

10 Apr 2016

Jiang

1 night business stay

the check in process was quick and friendly. the hotel is located in the center of Xuhui district, nearby a lot of different restaurants and shops. the room was not very large since it is in the city. it is clean and well organized. i had a room next to the elevator and it was a bit noisy. other than that, didn't have anything to complain about. it was a good hotel for business stay which didn't require too much hotel time other than to sleep and shower. did not have a chance to use any other parts of the hotel.

8/10

Excellent

04 Apr 2016

Russell

Nice hotel, gym could be better

I stayed for 5 nights on business over a weekend. The hotel was very comfortable although the gym was a little tied, the machines has seen better days and the bikes had no resistance settings.

8/10

Excellent

27 Jan 2016

Gunn

Nice hotel

Great location, nice hotel with many facilities. I stayed in a room with city view, which is clean, comfort but very small. I am happy to stay at Jianguo hotel. The only issue was that I chose non-smoke level, but the guests staying at the same level don't follow the rule. I even saw a cigarette residue discarded beside the elevator. I think it is the hotel's responsibility to make the non-smoke level be real non-smoke.

10/10

Exceptional

27 Oct 2015

Gary

Great Shanghai Business Hotel

This is a very, very good business hotel with easy taxi access to nightlife and many restaurants.

6/10

Pleasant

25 Oct 2015

McGeorge

Hotel for business travelers

The hotel is ideally located in Xiujiahui. The room is clean but quite dated especially the bathroom. The bed was super comfy. Front desk and concierge service was excellent. I would recommend this for business travelers and it looks popular with foreigners.

Subway (line1) is conveniently a few steps from the entrance. Massage and few restaurants around the corner. A few steps from the hotel are buildings selling electronics and gadgets including Best Buy. There is also a Costa Coffee and bakery nearby. Convenience store across the street. A 15-min walk you will reach the big, modern Great Gateway Mall.

Hongqiao Transport Hub - Airport and Train Station is around 45mins away by taxi due to Shanghai Traffic.

4/10

Poor

23 Oct 2015

Mr Mohamed

The hotel staff including reception were racially abusing to foreign guest by local language but they were not expecting some of them including me could fully understand what they were saying!!!
These type of behavior is very common in local hotels no matter how many star and I would suggest the foreign guest to stay international branded hotels
They also were trying to convince the foreign guest to take a unofficial taxi to the airport and telling them to pay more than twice the cost of the official rate.
I told them that we need the official taxi but they also influenced the driver and taxi took a very long route to the airport and eventually we had to pay twice the normal

6/10

Pleasant

15 Sep 2015

Mark

Cheap, nice and well located hotel.

Easy to move around as both the shopping malls with lots of restaurants and the metro train is nearby the hotel.

4/10

Poor

29 Jun 2015

Verified traveler

Not a 4 stars at all

The staff is not even saying hello. I asked for a non smoking room and I got a smoking room. The TV was not working. Technician spend 30 min at 3 people to try to fix it. After all they decided to change me room.
The staff for taxi in front of the hotel is only playing with the phone, not doing the job at all.
The minibar in the room is not refilled everyday but they count you the drinks 2 times. The seafood at the buffet is not so fresh. I got sick because of it. Very bad stay in this hotel.

8/10

Excellent

06 May 2015

lkhagva

MR.

There where some stuff missing, like skin conditioner. The room size was small but it is very affordable considering the neighborhood.

6/10

Pleasant

01 May 2015

Verified traveler

Old and small

Bed is comfort for me, I reserved a king bed room but still leave me a twin bed room; High price, may due to location; People is nice; The hotel is too old; very small bathroom;

10/10

Exceptional

28 Apr 2015

TAN

satisfied..

very satisfied with the room...good rate..will recommend to business travellers.

8/10

Excellent

11 Apr 2015

Karin

Convenient for business

Convenient location for business travel. Friendly and helpful staff. For travelers who do not speak Mandarin: some had better English skills than others but all were helpful. Hotel aging but still kept up fairly well, though not everything in the room worked (heat - though not needed at the time; fridge in min-bar). Nothing to gush about but entirely adequate. Would stay again for the convenience of the location relative to where I needed to go on business. Restaurants mixed in quality.