Habitation Des Lauriers

10/10

Exceptional

14 Mar 2026

Abner

Overall I was very satisfy,considering the situations of the land,I feel great like in any 5 stars hotel in the western world
..I will definitely go back

10/10

Exceptional

11 Mar 2026

Dave Ali

Overall, it was an excellent stay!

Self

10/10

Exceptional

11 Mar 2026

Dave Ali

Overall, it was an excellent stay!

Self

8/10

Excellent

26 Feb 2026

Yves Abelle

The staff was courteous but the room was not spotless.

Self

4/10

Poor

25 Feb 2026

Frantz

The mattress was too low and very uncomfortable. The hotel did not pay its cable bill, and as a result, there was no television access for two days. Every time I made a purchase at the restaurant or the bar, the staff told me they did not have change and kept my change. I would not recommend this hotel to anyone.

2/10

Poor

14 Feb 2026

Chantelle

I never checked in and i am not getting my money back

Leisure Family

6/10

Pleasant

07 Feb 2026

Pablo

The place is not in a safe area and it’s hard to access, air conditioning is not available at all times only 8-10hrs/day, there was black mold and it caused me a terrible headache during my stay.

8/10

Excellent

02 Feb 2026

Beby John

Great value for the money

Business_and_leisure Self

6/10

Pleasant

24 Jan 2026

Ralph

It’s ok

Friends_and_family Family

8/10

Excellent

17 Jan 2026

Beby John

great value for the price

Business_and_leisure Self

10/10

Exceptional

07 Jan 2026

Ezechiel

That was perfect

2/10

Poor

06 Jan 2026

Jean

I did not want to stick around to find out. I was stuck at the airport for hours and enede up spending $200 to get to the top of the mountain which was dangerous. The taxi slam into a wall. The young lady in charge kept hanging up on my fiance when she was asking them to pick me up. The staff was rude. I was hungry, ordered a meal from tne restaurant which I never received. I was told to go to my room and they would deliver and never did. I'm failing for words to describe this horrific experience. Needless to say, I will stay away from that part of Cap Haitian.

Business_and_leisure Self

10/10

Exceptional

25 Dec 2025

Fanel

Yes

2/10

Poor

08 Dec 2025

Jean Dudly

It’s unfortunate that I have to submit such a review for a haitian hotel that should be among those that I have already visited and that show effort to improve service quality on a daily basis.

I made a reservation via Orbitz for a superior room, with “Sea view”. When I went there, the receptionist gave me something like a jail room without any view, on anything. After visiting it, I went to her to complain about the room, since it was not what I made the reservation for. I showed her my reservation confirmation email, where the details were clearly mentioned. She agreed that the reservation was correct, but told me that she cannot give me anything else, since what she gave me was what her administration told her to do.

I was so surprised and chocked that I made the decision to leave the property immediately and without asking for any reimbursement for the night cost and even for the shuttle to the airport that I’ve paid for in advance. It’s a shame that a property used some organizations like Orbitz, Booking.come, you name it…to promise what they cannot deliver.

I’m saddened that this happened and for sure, will never return over there anymore, neither recommend it to friends and family members.

UNBELIEVABLE!!!

Business_and_leisure Self

8/10

Excellent

07 Dec 2025

junior

Room was clean,staff were nice

Leisure Self

10/10

Exceptional

05 Dec 2025

Todd

I had a great stay and wished that I had stayed longer. The views of the city were spectacular and I highly recommend you take photos of the sunrise over the city. The food was excellent and reasonable. The new owner was a delight to talk to and he informed me that all of his electricity comes from a generator since the city does not provide it. Like everywhere in Cap Haitien, constant A/C is not possible so there are times from around 8:00 pm until the morning when it works well. This hotel is a colorful oasis on the hill and a great place to drink a beer and look out over the city. It is a steep grade up the hill but I walked up and down it and enjoyed to e beautiful murals. I highly recommend staying at this hotel!

Leisure Self

10/10

Exceptional

04 Dec 2025

Jean Daniel

Everything was great and the staff was wonderful.

8/10

Excellent

30 Nov 2025

Michael

All was good

8/10

Excellent

25 Nov 2025

Jacky

I like this hotel the views is very nice.

Family

10/10

Exceptional

18 Nov 2025

JOSETTE

It was great and very professional

Leisure Family

8/10

Excellent

15 Nov 2025

Leconte

Good quality service

Business_and_leisure Self

10/10

Exceptional

13 Nov 2025

JOSETTE

Yes and very care and smart and professional. Thank you so much!

Leisure Family

2/10

Poor

12 Nov 2025

Swaleh omar

Very expensive room for such poor service. I paid for a room with air conditioning and it didn't work, and the food was cold and bad. I would never return.

Business

2/10

Poor

10 Nov 2025

Patricia

Yes

Business_and_leisure Self

8/10

Excellent

07 Nov 2025

James

AC was only available for a few hours during the night.

Business_and_leisure Friends

6/10

Pleasant

03 Nov 2025

Ricardi

Was ok.

2/10

Poor

03 Nov 2025

Monnes

Terrible

Leisure

2/10

Poor

28 Oct 2025

Norm

Receptionist is seriously lacking and the place (rooms) and outside is full of mosquitoes.

Leisure Self

10/10

Exceptional

27 Oct 2025

Oge

I enjoyed my stay at Habitation des Lauriers!
Excellent customer service!
Good job !
From Mr O Catabois

Leisure

2/10

Poor

26 Oct 2025

Jean Michel

They have charged me for breakfast, and the food was not good.

2/10

Poor

25 Oct 2025

Gladine

Not what is it in the picture the entry to the hotel is really bad
The hotel it’s self is outdated ac not working keep your expectation really low because what they show in the pictures is not it

Leisure Family

10/10

Exceptional

25 Oct 2025

Imbert

Really good

Leisure Family

8/10

Excellent

21 Oct 2025

Anne-Lyne

I stayed in a superior. I would recommend it because they have ac abs ocean view.

Business_and_leisure Self

6/10

Pleasant

20 Oct 2025

stephanie

The property is located on top of the mountain I had to walk all the way on top almost 200 steps to get to my room

Leisure Self

10/10

Exceptional

15 Oct 2025

JEAN-BERNARD

Clean room, nice staff and beautiful view of Cap Haitian sea Port.

10/10

Exceptional

12 Oct 2025

Wilna

Clean room

Business_and_leisure Family_with_children

8/10

Excellent

18 Sep 2025

Michel Ange

Professional staff

6/10

Pleasant

13 Sep 2025

Marjorie

The facility requires some cosmetic support; the rooms don’t do justice to the booking pictures found online, and the pool was still not available during my entire stay. Meals were affordable. Breakfast choices were good. Friendly drivers, very helpful and respectful. The dining room staff can benefit from customer service skills. Overall, it was a safe and affordable space to escape to and shelter from the chaos in Port-au-Prince.

Leisure Partner

4/10

Poor

31 Aug 2025

BRUNY

There is no pool as advertized.

Family

6/10

Pleasant

31 Aug 2025

Abraham M.Herard

Do not like this hotel.
Thanks

Leisure

8/10

Excellent

30 Aug 2025

Michel Ange

Good place

2/10

Poor

28 Aug 2025

Abel

If you are driving there’s no way to bring a car on top of hill , I have to rebook for another hotel because it unsafe to drive on top of that hill , the road is so narrow, don’t wast your and your money, nothing you see on the website is real , when I get there I was surprise . The main thing is I did reserve a room with double Beds , someone from the hotel ask me how many people will be sleeping in the room , I ask him why do you ask , he answered if you are by yourself you don’t need two bed , I said I already pay for that room he said he there’s not matter . I went there for sure , for my safety I chose not to stay there . Please people don’t go there . It’s up to you ! Don’t say someone warns you!

Business_and_leisure Self

8/10

Excellent

08 Aug 2025

Raphael

Check in was quick, staff was very nice.

Not all room are same but we got lucky and got a spacious room with a large balcony. Room had a ceiling fan and a floor fan which were very helpful until generator is turned on at 6:00pm for A/C. Note this is basically standard practice at all hotels in CAP.

Restaurant is not fancy but has excelIent food and a great view to town. I had a beef \"tassot\", it was really good and portion was plenty with rice and plantains.

Not walkable to any of the main restaurants on the boulevard but the hotel has a few drivers available. They also offer pick-up or drop-off to airport for $30 each way.

Business_and_leisure

6/10

Pleasant

02 Aug 2025

Evelyne

Nice setting but the pool was not opened. And to get to this hotel is very difficult. The hotel charged too much for its shuttle. They don’t facilitate clients to go to their facility. The staff is very nice and helpful though.

8/10

Excellent

31 Jul 2025

Beulah

We liked the price. There were a lot of stairs to climb to get to the room but there was someone available to carry the luggage up and down.

Leisure Self

8/10

Excellent

29 Jul 2025

Dadlanie

My stay was ok, the area is not too accessible, staff is very friendly. Food was ok but not the very best customer service is very slow. I think they could add more activities for clients to enjoy their stay without having to leave the hotel. The pool was not available to us. The room wasn’t ready upon arrival had to was for an hour an a half for it to get cleaned. Everything else went well.

Leisure Friends

2/10

Poor

24 Jul 2025

djams

I would never recommend a friend to go there why paying one hundred plus dollars you should at get Ac 24 hours. the ac only come on from 7 pm to 7 am that’s a crazy

2/10

Poor

21 Jul 2025

Zadeline

I wasn’t in the room so I didn’t check in because they give me a terrible customer service so I decided to go to another hotel and then they didn’t give me the money back so I didn’t have any Internet. That’s why I didn’t call you guys cause when you’re in Haiti you don’t have any phone my phone cannot use and Haiti so I need your help guys so I can get my money back.

6/10

Pleasant

15 Jul 2025

wadnel

I didn't like the fact that I couldn't eat in my room and the cheaper rooms has no ac, which is not mentioned when making the reservation.

Leisure Family_with_children

2/10

Poor

15 Jul 2025

Myrdith

Service is terrible. The food took 2 hours to come. I will not recommend if you're looking for a good place to spend a good time. Not worth the price.

2/10

Poor

07 Jul 2025

Rosey

I am disabled and the best room they had was 65 stairs to climb which is nowhere on the website. I asked for another room and there was non available. A young man assisted me up but due to being so high up I could not even go down to eat anything. I had to spend the rest of the evening and morning in room with no access to food. I did not see any free breakfast when I finally went down the next day to check out. I feared something could happen to me and no one would know. This is important information to disclose especially for Disabled and Elderly. : (

Leisure Self

2/10

Poor

29 Jun 2025

Darlyne

WHEN I LANDED I CALL THEM TO SAY THIS IS MY FIRST TIME IN OKAP I KEEP BOOKING ALL TAXI THEY SAID THEY NOT GOING TO BRING ME BECAUSE OF THE MOUNTAIN (MORNE) IS TOO HIGH THEY SHOULD SEND A TRANSPORT OR GIVE MY MONEY BACK THEY HANG UP ON ME THIS IS SO CRAZY AND WHEN I CALL BACK THEY NEVER ANSWER UNTIL I BOOK ANOTHER HOTEL AND LOST MY MONEY

Leisure Family

2/10

Poor

26 Jun 2025

Frantz

Shower has no head use it like hose dirty place big montain to go the room wow very terrible I don’t want talk more about all the pictures show fake

Business_and_leisure Family

6/10

Pleasant

24 Jun 2025

Ansley Leov

It's a nice place but staff could be more welcoming.

Business_and_leisure Self

10/10

Exceptional

21 Jun 2025

Reguinnson

The staffs are friendly ,courteou.and polite..The room was clean .Nice environment, childrens friendly!.

10/10

Exceptional

21 Jun 2025

Moutiatita

All people round there was incredible.

Leisure

6/10

Pleasant

16 Jun 2025

Blamby

It didn’t meet my expectations

Leisure Self

6/10

Pleasant

10 Jun 2025

David

Not all rooms have Air Conditioning so make sure you get one that does if you like AC. The property needs some maintenance done on it

Business Self

10/10

Exceptional

07 Jun 2025

Charles

Excellent but the road to the place is tricky

2/10

Poor

01 Jun 2025

FRANTZ

Really nasty

2/10

Poor

30 May 2025

Beatrice

I arrived around 12pm but my room was not ready. The street to get to the hotel is very narrow and dangerous. Two cars can't cross. There is space for one car only on that road. The lady at the front desk was extremely nice. But I didn't have the chance to see the room. I had to climb at least 95 steps to get to my room where the heat was terrible and only fans were available in the room. Not having A/C in the Caribbean isn't an option. I haven't showered yet nor taken a breakfast. I am so disappointed that I had to write the review before even trying anything else. I also have serious doubts about the cleanliness of the room.

Leisure Self

8/10

Excellent

30 May 2025

Willy

See you again.

Leisure Self

4/10

Poor

29 May 2025

Mensy

I LIKE THE FACT THAT IT HAS BREAKFAST

Leisure Family

10/10

Exceptional

29 May 2025

FRITZ GERALD

We had the most spectacular view all around, with incredible sunrise and sunset. The grounds felt welcoming, being surrounded by beautiful trees and shrubs. Their best asset though is the staff who continuously put their best foot forward and willing to make all feel comfortably at home.

Business_and_leisure Family

10/10

Exceptional

27 May 2025

Crystal

Overall really good stay

Second time at this hotel in 3 mos and they remembered preferences we had at the restaurant, greeted us by name, etc....

The only complaint was the lack of punctuality twice now with the shuttle. I gave a time to pick us up and both times we waited over 30 min with luggage in the hot sun at the Cap Haitian airport. This is not a huge problem for me, but if I did not speak Creole I would possibly feel uncomfortable. Also, it is sad to see shuttle drivers from other hotels with their little signs getting other people while you stand in the street and wait and wait and wait. Not a great first impression.

Business

8/10

Excellent

22 May 2025

abhishek

Solve the room service

Leisure Self

8/10

Excellent

13 May 2025

Franklin

The property beautiful and scenic once you get there but admittedly it’s an odyssey getting there. The pool overlooking the entire city presents some breathtaking views.

10/10

Exceptional

30 Apr 2025

Manouchca

Everything was perfect. Customer service qas awesome

Leisure Family

2/10

Poor

27 Apr 2025

Evens

You can't drive all the way up to the property, the only solution is to get a taxi moto.
The staff at the bar/resto are horrible! I went there to order some food, it's as if I were invisible. When I finally got their attention and ordered my food (the steamed fish) they told me it would be ready in 30mins.
An hour and 10mins later, I was still sitting there waiting on my food. They haven't even given me an update or anything. When I went there and asked for an update, she went to the kitchen and checked, and apparently, the food was just sitting there; nobody brought it to my table, as if I was supposed to go get my food in the kitchen. When it was finally served it was just cold as ice, and I mean everything: the fish was cold, the sauce was coagulated, the fried plantains were cold and hard, and so was the rice. They charged me US$32 for some cold ass food and some of the worst service I've ever received in my life. Say away from this place!!!!

10/10

Exceptional

09 Apr 2025

Yves

Nice view on the city. Clean and quiet. Good services.

8/10

Excellent

08 Apr 2025

Magdaline

Wonderful stay. Staff is very helpful and friendly. Will definitely come back.

Self

10/10

Exceptional

07 Apr 2025

Ferdinand

The service was excellent. I had a great time.

Business_and_leisure Self

10/10

Exceptional

02 Apr 2025

Emmanuel

Cool

Business_and_leisure

6/10

Pleasant

30 Mar 2025

Duquepsonne Joseph

Food too expensive and the portion served too small

Self

2/10

Poor

27 Mar 2025

George

They cut off the AC because they didnt have service AC at the room 24 hours a day
The food is not good
There is a bad smell at the hotel
Only one towel for one day if you ask for another towel they didnt respone

Leisure

8/10

Excellent

26 Mar 2025

Alexandra

A good place

10/10

Exceptional

19 Mar 2025

Dave

This was my fourth time staying at Habitation des Lauriers hotel, and it's always a pleasure to stay there!

Business_and_leisure Self

10/10

Exceptional

16 Mar 2025

Jacques

Very good

10/10

Exceptional

16 Mar 2025

Jacques

Very good

Leisure Family

10/10

Exceptional

11 Mar 2025

Junias

Amazing crew

Business_and_leisure

10/10

Exceptional

09 Mar 2025

Sabine

The staff was outstanding.

Leisure

10/10

Exceptional

08 Mar 2025

Rudolf

The Staff and Management were very professional and made me feel At Home. The Food was great, Can't wait to go back..

Business Self

8/10

Excellent

04 Mar 2025

Dave

It's always a joy to stay at Habitation des Lauriers. The only downfall is the road that leads up to the hotel.

Business_and_leisure Self

8/10

Excellent

03 Mar 2025

Crystal

Great choice- close to airport & town.

I have been to many hotels in Haiti and this one was very good compared to most. First, the positives: The view is amazing! Staff was accommodating (especially the manager and front desk). Room had 24 hour power and intermittent air conditioning (it ran when on generator but not when on inverter). All facilities were clean. Reasonable rates for shuttle to town & back. Now, the negatives: Hotel is a bit dated though they are working to replace old wood and such. Grounds are small (nowhere to really walk around). Pool was under maintenance so no water in the pool (one of the reasons we chose it was for the pool, but not their fault). Food service was SLOW, but we did not get sick at all and everything was TASTY (they eve accommodated special dietary needs). Shuttle service to/from airport was a bit pricey- we paid the same at another hotel for our rooms and it was further from the airport, yet shuttle was included with that one. Overall, we would stay here again in a second and actually plan to do so next time in Cap Haitian. THANK YOU-

Partner

8/10

Excellent

27 Feb 2025

Roudy

Always nice to come here

Business_and_leisure Self

10/10

Exceptional

23 Feb 2025

Roodson

The staff were incredibly attentive, anticipating our needs before we even had to ask. Our room was flawlessly clean, boasting stunning views of the city and high-end amenities that made us feel truly pampered. The on-site dining was exceptional, offering a gourmet experience with beautifully presented dishes Overall, our stay at Habitation des lauriers was a flawless and unforgettable experience, and we can't wait to return

Leisure Friends

2/10

Poor

23 Feb 2025

Fenol

Basically the road to this Hotel is terrible, you need to have a good car to get there. The pool has no water, they have promised me that they would put water in the pool but they never did. The guy working at the front desk lied to me about the taxi price to go to Citadel. He told me $150 dollars, later I found out it was $ 100 dollars. They charged multiple times for a transaction, they never returned the money. The ladies working at the bar are very kind. The people who are cleaning are very good people. The only good thing about this hotel is a quiet place but with no fun. Please don’t go there if you’re on vacation and want to enjoy!!!

2/10

Poor

17 Feb 2025

Gerard

The property is located in the middle of a ghetto where going up a hill is very dangerous. I stayed for 30 minutes and left, i did not mind losing the money

Business_and_leisure Self

10/10

Exceptional

14 Feb 2025

Chinaidine

Good service 💯💯💯😍😍

Partner

10/10

Exceptional

25 Jan 2025

Wilna

Had a great time at this hotel. Very professional very clean I loved every second of staying here