Mont Joli

8/10

Excellent

14 Jan 2026

Christine Aimy

The

8/10

Excellent

30 Sep 2025

Ruth

This was our anniversary trip, 1st time experiencing a hotel in Okap. Entrance to Mont Joli is very welcoming and beautiful. Staff is very friendly, attentive, and helpful as much as possible. We would have gave 5 stars unfortunately we had some issues. Issues were resolved in a timely matter. We would like to still see this hotel standing strong in this country. Not allowing the problem of the country to be an excuse to why things are the way they are. Your Guests decide to come stay at your location so please make sure all Managers, that each room is up to date with no issues. Anything that is damage needs to be replace immediately, anything clogged or leaking that will take time to replace shut off that room. Don't wait for a Guest to find the issue for you to turn around to resolved while they are present. We came for a vacation away from wherever we came from. We don't expect to have an issues when we push out our money for a fantastic stay. Please check food and drinks expiration date, temperature and preparation. I became ill but we had enough complaints, didn't want to bother the kitchen. Not saying they won't resolved that issue. We are in 20s decades where technology is the thing to use. Please get your systems working. Everything should be computerized not paper. I go to the bar order some drinks or food. They should be able to pull up my room with a card on file and charge it. Paper is away with. Also when you know your pool is down for reconstruction at the time.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Evens

It's a nice hotel, I had a nice stay.

10/10

Exceptional

24 Mar 2025

Jean Andre Paul

Mont joli hotel one of my favorite hotel ❤️

10/10

Exceptional

14 Mar 2025

Salim

Charming hotel with a close and magnificent overview of the bay

Business Self

10/10

Exceptional

28 Feb 2025

Tawana

Very good

8/10

Excellent

26 Feb 2025

Salim

Great hotel overall

Business_and_leisure Self

10/10

Exceptional

17 Nov 2024

Clifford

Awesome

8/10

Excellent

29 Sep 2024

Edouin

I like everything

8/10

Excellent

28 Sep 2024

Nicolson

The doors were just painted so, I couldn’t see my room number.Otherwise,everything was okay.

Leisure Self

2/10

Poor

24 Sep 2024

Christianie Pierre

I put $200.00 US cash in my drawer, went out for the day; put the DND sign on. Someone still entered my room and stole the money. The houseman knocked on my door every second to borrow the tv remote and iron for other rooms he said as they had limited ones. One day i was put almost the entire morning and even found the houseman phone being charge in the bathroom, my child found it. As a woman who travelled with a child i felt very unsafe, couldn’t wait to check out. When i requested to speak with the manager regarding the missing cash, i was told that an investigation would be done, but never got a definite answer. I had to check out on the same day i just left; did not want to be a victim.

10/10

Exceptional

07 Sep 2024

Jay

Great experience! The place was clean and the staff was good. The internet works very well there.. food and drinks are a bit pricey but everything else was great

Friends_and_family Family

6/10

Pleasant

11 Aug 2024

frances Joselma

Average

4/10

Poor

30 Jul 2024

Luberte

My fiancé and I checked in on July 20,2024 and room 47 the A/C didn’t work and the housekeeper leave only (1) Towel for three people I call the front office and ask to send more towels for us and they never brought them, and the sheets and the bed fell like plastic so I would not go back to Mon Jolie hotel anymore for the we paid they need to be doing better. I would not recommend them to anyone else.

10/10

Exceptional

01 Jul 2024

Jn Francky

Everything

Leisure Self

10/10

Exceptional

19 Apr 2024

katie

Very clear 👌

Leisure Family

2/10

Poor

12 Apr 2024

Corrine

I could not come because of airport shutdown in CapHaitian and Fort Lauderdale.i lost over 400 dollars Extremely disappointing

Self

2/10

Poor

10 Apr 2024

Corrine

Unfortunately The dates were wrong and I was unable to get a refund for either night I did however book again when I was in the country and I had to cancel bc of the ongoing civil unrest that CLOSED access to Haiti because of airport closing down making access to the hotel impossible . Once again no refund So make sure you do not book with any room that is non refundable That said it’s an historic and elegant Hotel with a view of the water. I would probable come back sometime in the future even though I lost over 400

Self

10/10

Exceptional

19 Feb 2024

Michemane

Amazing!

6/10

Pleasant

08 Nov 2023

Niykha

The main issue there for me is the AC. It’s turned off every 4 to 6 pm. And i think it would have been best to make the customers aware of that prior to booking. Besides that, everyone was helpful, knowledgeable and they made you feel like HOME. I would totally go back and recommend it to others.

Business_and_leisure Self

4/10

Poor

31 Oct 2023

Gerde

So quiet and so clean but missing hot water and internet connection and WI FI.

Leisure Self

6/10

Pleasant

16 Oct 2023

Amos

I don't like the sailing its old

Business_and_leisure

10/10

Exceptional

25 Aug 2023

Natacha

Good

4/10

Poor

21 Aug 2023

SORINA

The staff were pretty good on service but the property itself is a big no. Very old. No WiFi for over a day, power was in and off. Pool was dirty and 12ft deep mostly so you couldn’t even enjoy the pool. Anyone can get in the hotel so that was a safety concern for me.

Leisure Self

10/10

Exceptional

31 Jul 2023

John

Great customer service

Leisure Self

10/10

Exceptional

18 Jun 2023

Fallson

Great Hotel

4/10

Poor

15 Jun 2023

Michael

This place so bad

Business Family

8/10

Excellent

27 Jan 2023

Vovener De Verlands

Good service ! Pool was not clean

Business_and_leisure Self

10/10

Exceptional

07 Jan 2023

Jean

I loved the staff

Leisure Partner

2/10

Poor

03 Jan 2023

Golda

No electricity, no wifi, no hot water. It took the general manager over 24 hours to give us a wifi code that gave out every 5 minutes and basically didn’t work. When we tried to speak to her about leaving and tell her about our issues, she basically disappeared. We asked for her all day and they kept saying she’s coming. Eventually we left and nothing was resolved.

Leisure Partner

2/10

Poor

19 Sep 2022

Loveboy

Nothing at all
Too old
Staff not friendly &

Leisure Self

8/10

Excellent

05 Sep 2022

Dortilien

It’s old but the service is good , but no electricity 24/24, it’s clean , the food and drinks are good !

Leisure Self

10/10

Exceptional

03 Sep 2022

Lionel

Nous n'avons pas mis de Colgate pour moi dans la salle de bain , c'est le seul problème que j'ai eu avec vous les gars.

Business Self

8/10

Excellent

04 Jun 2022

Verified traveler

Peaceful

Great view. Very peaceful. The restaurant on the property has delicious food. The only problem was the television didn’t work. I asked someone to fix it but nobody ever seemed like they understood. WiFi was excellent and made up for.

Partner

8/10

Excellent

28 Nov 2021

Rachel

The pool was without water though the food and cleanliness was perfect.Staff is nice.

Partner

2/10

Poor

23 Nov 2021

shedly

I didn't like anything , they give me a room i didn't like but after complain they changed it and i didn't have prob with. But it was my first and my last too. No swimming pool, no hot water in the bathroom, no conditionner air . Bad trip for me

Business_and_leisure Partner

10/10

Exceptional

07 Oct 2021

Marie J.

Excellent

Business Family

2/10

Poor

26 Apr 2021

Verified traveler

after check out, I went to do some errands and when I returned and open my room I found another client in my room. and when I went to the reception they claimed that since I did not left any luggage they switch my room to another client. but me having my room's key, they did that...
My original room was ocean view and now I left with no ocean's view room.

Business Partner

10/10

Exceptional

27 Dec 2019

Verified traveler

My stay was wonderful, I was surprised by the comfort all together, the view to the ocean, the architecture, and the proximity to town was what I wished for. I would book again.

Self

2/10

Poor

27 Aug 2019

June

Almost everything ,ac not working good and plus 2 days no ac, no WiFi for 3 days

Leisure

8/10

Excellent

02 Dec 2018

Verified traveler

We have stayed at the Mont Joli many times and always enjoy our stay. Our only concern is that the road at the bottom of the hill seems to deteriorate more each time we come to stay. This time our taxi was unable to make it up the hill and we had to walk to the top with all our luggage. I know this is not the case with all vehicles that climb that hill because the taxi that picked us up and took us to the airport was able to make it without any issues. I don't know what if anything that can be done about the road.

Friends_and_family Partner

2/10

Poor

05 May 2018

Verified traveler

Nothing like in the pictures, needs better upkeep, needed people at the front desk to speak English, not only French guess comes to the hotel.

8/10

Excellent

25 Dec 2017

Ira

Missionary Work Labadee Village & Fort-Bourgeious

General manager and staff were very friendly. Food was delicious and appropriately priced. It has a beautiful view with nice swimming pool. 24 hour security is provided.

4/10

Poor

20 Aug 2017

Rachel

Pros: Nice spacious room, friendly staff, clean property, nice breakfast, beautiful cozy little hotel.
Cons: Renovations needed in courtyard, roof, gutters, and eave. Pool was a bit green. Plumbing was recently upgraded, but shower head needs to be replaced (room 42). Expensive a la carte menu for food and alcohol.

Family

8/10

Excellent

02 Aug 2017

Verified traveler

Had an awesome time in Cap Haitian. The Mont Joli is a refuge in a busy city. Lovely view, great staff, clean rooms and best of all the refreshing pool. They have improved on their restaurant menu offering more authentic Haitian dishes.

10/10

Exceptional

31 Mar 2017

Verified traveler

My 6th visit and looking forward to the next!

Entire staff was excellent. Supurb hill top ocean view. Beautiful local art throughout the common areas. Good value.

8/10

Excellent

17 Jan 2017

Christi

Mont Joli has a beautiful view of Cap Haitien

There is rolling electricity so you have to get used to that but it's overall clean and beautiful! The staff is very accommodating. There are no elevators and the rooms are spread out so you have to be willing to walk a bit or if handicapped get a room near ground level.

2/10

Poor

04 Jan 2017

Verified traveler

Not worth the money.

1st I wanted to change my reservation because of the election problems going in Haiti, they refused to grant me the change and had me pay an extra day just to change my reservation. Once I arrived, they didn't welcome us with complimentary drinks ( like stated online) - that's was a turn off to me as it is false advertisement.
2nd the first room they had us, the AC wasn't working so they put us in a different room.
3rd one of the bed from the new room had holes.
4th the pool was dirty and was not working. Huge disappointment.
5th for being the most expensive hotel in Haut Cap Haitien, they could have done better with updating the rooms, the bathroom and facility. And have a working swimming pool.
6th the employees were very friendly.
7th I think should get a refund.

Family

6/10

Pleasant

05 Aug 2016

Flo

Consumer service

I was at the hotel from July 22 to 26, 2016. The hotel is well located. I had a good time!

6/10

Pleasant

16 Jul 2016

Michael

Good option in Cap-Haitien

Overall Mont Joli was a good place to stay. The hotel is in a relatively quiet and safe location. There was no wifi in my room, but I was at the far end of the hotel. I felt the The dinners were a little pricey for the quality. For dinner I recommend heading to one of the restaurants down by the water. Breakfast was standard fruit, eggs, french toast, and pasta. The AC worked great, and there was hot water for showers. WIFI, hot water, and air conditioning are my top three criteria for any hotel in the Caribbean.

One small annoyance was the bed size. The bed frame was too small for the mattress size. This resulted in me hitting the ground every time I tried to sit at the foot of the bed.

The view from my room was amazing.