Newburg Inn Motel

Canada , Cambridge - Kitchener-ON
New Hamburg, 2240 Walker Road
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50 reviews shown

8/10

Excellent

30 Mar 2026

Linda

the room was clean & the staff were friendly and helpful

Partner

8/10

Excellent

22 Feb 2026

Neil

Worked well, was a bit noisy and smelled of smoke.

Partner

8/10

Excellent

20 Feb 2026

lady at desk nice, comfortable enough for me …. il stay again in future

8/10

Excellent

17 Feb 2026

staff nice

10/10

Exceptional

19 Jan 2026

Karen

clean room

8/10

Excellent

11 Jan 2026

Timothy

Rooms were very clean. Larger room. Very well priced.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Tom

So convenient for our needs

Business Self

10/10

Exceptional

27 Dec 2025

Tom

Was great when I needed a place to stat

Business Self

10/10

Exceptional

26 Dec 2025

Barbara

Friendly staff, clean room, comfortable firm bed, ample parking, close to highway and amenities.

Leisure Partner

6/10

Pleasant

21 Dec 2025

Jean-Marie

This is a very basic motel, family run. No frills or much in the way of amenities. No hair dryer, even upon request. It was clean. Depends on the room you get. I had #2 and it was very old and not updated. The heat didn't work, so I was given #4. Much better, updated and warm.

Self

4/10

Poor

23 Nov 2025

Patrina

Unfortunately the room was cold, the space heater only blew cold air, the mattress was stiff and its just run down. Bathroom clean, sheets clean, and it's the only gig in town. It's priced accordingly.

Leisure Partner

6/10

Pleasant

09 Nov 2025

Karin

Owners are polite … but is not clean at all…. Stayed one night for needed rest.

Business_and_leisure Family

2/10

Poor

03 Oct 2025

Jane

No longer needed room but could not make the desk clerk understand that. Too late for refund but thought I should let them know we weren't coming.

Family

2/10

Poor

03 Jul 2025

Jenny

Disappointing

Terrible motel. The owners have no interest in keeping it clean. No room amenities. Disappointing as the area is so nice this motel could be very good but the place is dirty

Self

10/10

Exceptional

22 Jun 2025

Colleen

It was a perfect stay the management are super jice

Business

6/10

Pleasant

04 Jun 2025

-Margaret

We have stayed at this property in previous years and it is very clean and the owners are very hospitable. Unfortunately the property does need some repairs and the room we stayed in does need attention in the bathroom, loose toilet and sink fixtures. Thus said, we will probably stay there again next year, as the owners are trying to get everything up to snuff.

Leisure Family

2/10

Poor

31 May 2025

Janine

Property should not be offered on expedia. Building is old and in need of major update and cleaning. Walls even have stuff/dirt/food???on them...rooms stuffy and stink. Old shower. Thankfully the bed seems good but scared to sleep in it. A/c unit works and hot water and good pressure in shower.

4/10

Poor

25 May 2025

Brian

It is ok for the price! The bathroom was clean and it was dog friendly; The rooms are dated and could use a good clean. They are trying to update it but it was hard to enter the rooms due to the construction and somewhat dangerous.

Leisure Partner

2/10

Poor

14 May 2025

Caitlin

This place is horrendous. The entire place smells like cargaettes. The bathroom smelled like pee, the shower dripped, the soap is so old that the bars are brittle. The 2 bath and 2 hand towels that were provided were stained. The booking was for 3 guests. I had a towel with me luckily, so we could all shower. We kept all of our things in the car because everything inside the room took on the smoke smell.
So outdated, the door barely even closed. Honestly if we didn't have a kid with us we would have slept in the car instead.
Stay away!

Family

4/10

Poor

09 May 2025

Jodi

We didnt have hot water. We didnt even have warm water.
Bed was not comfortable at all and very rickety. Bedding was full of holes and towels were dirty.

Partner

2/10

Poor

28 Apr 2025

Sarah

Bed cover had cigarette burns. Some chunk of meat or something on other bed. Room was dilapidated. We left and did not stay there.

Leisure Partner

4/10

Poor

26 Apr 2025

Verified traveler

Poor condition, unclean bed sheets!

The bed sheets were dirty, the floor was filthy, the shower head was dripping, and the door locks hardly worked. The unit where we stayed needs an upgrade. We did not use the microwave, refrigerator, or television. The AC unit was working fine. However, the lady at the front desk came (probably the owner) and cleaned the floor and changed the bedsheets herself. She also changed one dead bulb, which was appreciable.

Friends_and_family Family

4/10

Poor

02 Mar 2025

Danielle

The blankets were covered in hair and our room was not cleaned

6/10

Pleasant

13 Feb 2025

John

This is just a motel to rest overnight. No luxuries. No temperature controls in the room. Had to ask for a portable heater as the room was so cold. Carpets are old, wood flooring looked dirty and stained. Very outdated spring mattress not comfortable at all. So outdated bathroom! Paid $105 for the night.... you get what you pay for. Couldnt believe the man behind the counter brought me the portable heater... knocked twice quickly at my door and opened it! Wow. My fault i didnt lock my door, but i never thought that he would just knock and walk into my room. Yes, i would stay here again, but only for emergency purposes.

Business_and_leisure Self

6/10

Pleasant

29 Dec 2024

Randal

Older. Room and shower were clean.

Leisure Self

6/10

Pleasant

24 Nov 2024

Jenna

Cheap and easy to get to and from. Beds could use an upgrade and room smelled like it use to have indoor smoking

Leisure Partner

4/10

Poor

10 Nov 2024

ANDRE

The bathroom had ants coming in through the side of the toilet. I had to put a wet towel down to keep them from getting into the bathroom, the bed was horrible, they had put a rug down to cover up an unfinished renovation on the side of the sink. To top it off, the room has a back door that is closed with a small latch. A kick would be enough to get into the room.

Leisure Family

6/10

Pleasant

27 Oct 2024

ANDRE

It's what I would expect from a motel of that price. They didn't have bar soap or body wash, or shampoo (thank goodness I had it with me). Very clean and even though it was right on the highway, it was quiet. I used the option to pay there and they charged an extra fee, something related to one of those tourist taxes that some cities add to the prices. I hated that, mainly because New Hamburg is just a retirement place. Nothing there to do.

Business_and_leisure Family

4/10

Poor

02 Oct 2024

John

Room had a pungent odor when we arrived. AC helped. Mix match of furniture. Shower curtain discolored.

Leisure Partner

8/10

Excellent

30 Sep 2024

Trudy

Very basic but very clean. No face cloths in bathroom. Only 3 hangers for clothes. A table lamp beside bed would have been nice for night reading while partner wanted to sleep. Overall it was as expected for price

Partner

8/10

Excellent

20 Sep 2024

Verified traveler

Just OK

Business

8/10

Excellent

30 Aug 2024

Esther

Nice place

2/10

Poor

01 Jun 2024

Verified traveler

Horrible

Dirty bug infested do not stay

4/10

Poor

13 May 2024

John

This place is a decrepit dump.

Leisure Family

10/10

Exceptional

12 May 2024

William

I don't need much in a motel. It was clean, comfortable, fridge and TV worked. Parking was simple, check-in was VERY simple - they were expecting me! Imagine that in a hotel/motel!!

Leisure Partner

10/10

Exceptional

28 Apr 2024

Tom

As advertised, good rates room was clean pet friendly.

Leisure

2/10

Poor

06 Apr 2024

Kenneth

Dirty and bed squeaked and kept one person awake

Business Partner

2/10

Poor

12 Nov 2023

Brooke

This motel is filthy and in disrepair.

Leisure Partner

10/10

Exceptional

06 Nov 2023

Jim

Would stay again

Leisure Friends

10/10

Exceptional

16 Oct 2023

Ryan

It was exactly what I needed!

8/10

Excellent

11 Oct 2023

Jack

They could fix the rotted floor. Putting a mat over it doesn’t help. Someone could trip and fall.

Leisure Self

10/10

Exceptional

09 Oct 2023

MOSTAFA

Nice area

10/10

Exceptional

06 Aug 2023

Heather

Very clean and great customer service.

Leisure Partner

2/10

Poor

29 Jul 2023

Dave

While the owners were great. Bedbugs meant we would not stay there and had to find alternative. They were very good about understanding our issue.

Business_and_leisure Partner

6/10

Pleasant

18 Jul 2023

Tim

Okay

Leisure Self

4/10

Poor

05 Apr 2023

ALISON

The owner is really nice but needs new bedding covers were stained, pillows old it wasn't cleaned properly inside. Can't control your heat so it was too hot for me. Very loud highway so bring earplugs if you stay here.

2/10

Poor

30 Jan 2023

Emily

The most unclean room Iv ever stayed at. Whomever cleaned our room decided to smoke in the room ,when we arrived at almost 12 at night it STUNK of smoke. We actually found a half smoked cigarette in the empty “clean trash” in the bathroom. This meant when we showered we smelt of smoke because the towels were incased in smoke. On top of that there was a massive stain on my sheets, piece of glass in our bathroom floor and my husband slept on top of the sheets as everything had a layer of dust that we can see from far away. We actually had to go out and buy room spray and left early because we could not stand the filth and smell. Do not recommend.

Leisure Partner

10/10

Exceptional

16 Jan 2023

David

The placed served what I needed.

Business_and_leisure Family

8/10

Excellent

07 Sep 2022

Lori

Beds were comfortable. The room was very dated, comforter was patched. Air in the room was slightly musty/aged smelling.

Business Partner

2/10

Poor

10 Jul 2022

sirak

Very bad need attention to clean. Smells cigarette all beds. Someone doesn’t smoke like my self couldn’t sleep in the room. It looks also there is some bedbugs because I saw blood in the wall.

Business_and_leisure Self