Name: Village Panorama
Address: Ag.Pelagia-P.O.Box 1356, Aghia Pelagia, 71110, GR

Village Panorama

Crete · Greece

Ag.Pelagia-P.O.Box 1356View location

20 reviews shown

10/10

Exceptional

08 Oct 2017

Gerard

Short 2 night stay

Room we had was tired but clean suggest you book the superior room and not standard as it has better facilities

Family

8/10

Excellent

06 Oct 2017

Steve

Ok if on a budget

We were disappointed that the room facilities didn't meet the description by Expedia. There were no toiletries supplied. The hotel said that only 'superior' rooms get them, but on Expedia web site it says that 'standard' rooms do.
At first the sheets provided were too small, but they gave us larger ones after we complained.
The food could have been more varied.
The hotel's position is excellent, with amazing views all across three bays from the terrace and dining room. Two beaches within walking distance. We had a car and could explore the island, but without that we would have felt a bit isolated, though there is a bus to Heraklion.

10/10

Exceptional

29 Sep 2017

Eleni

Beautiful

Very nice place .. everyone was very friendly and professional

8/10

Excellent

06 Jul 2017

Verified traveler

Great three star hotel, with excellent food

we stayed in the hotel for 9 days in the end of June, a family of 4 my wife and I and two kids, the hotel location is very nice, the view is for sure panoramic, the food is really good with a great variety everyday, you had the usual all inclusive foods i.e. pizza , chips chicken nuggests ...., plus every day a nice variety of traditional greek food.
the rooms are ok , we stayed in a sea view one which was lovely but the room itself is ok , the bathrooms need renovation though.

10/10

Exceptional

13 Apr 2017

Charli

Beautiful hotel perfect for a holiday

The hotel was extremely clean, our room fantastic, the kids loved it. The staff were brilliant, very friendly and helpful at all times. The location was amazing, beautiful setting and the view of the sea was incredible. Will for sure book again.

4/10

Poor

04 Nov 2013

ian

no entertainment for the kids at all very boring

the allinclusive finishing at 10/30 was a first for us nice hotel but nothing to do good job the weather was with us

8/10

Excellent

08 Jul 2013

Verified traveler

Loved it-don't understand the bad reviews!

This hotel is in an amazing location with beautiful views. The food was good and we enjoyed every minute we were there. The two beaches near by are wonderful but not quite as close as stated but not too far away and worth the trip. I was there with a friend and the hotel catered for all groups of people; families, couples etc... Maybe not lads or girlie holiday makers looking for mad nights out though-too quiet for that which was perfect for our \"get away from it all \" holiday.

2/10

Poor

17 Oct 2009

John

Disgusted!

Never judge a book by it's cover! After arriving in Iraklion Crete at the Agia Pelagia Hotel, I was greeted at the exterior entrance to the hotel by several cats and the scent of cat urine! Once I entered the hotel where I received my room key at the reception desk, I proceeded outside the exterior of the hotel where I was greeted again by several cats and the scent of cat urine! After entering my hotel room, I was highly disgusted with the bathroom! No shower curtain and when taking a shower, the hand held shower head sprays water on the bathroom floor and the shower basin fills with water! As a civilian contractor working and residing on a military installation in Kuwait, you would expect better accommodations than a trailer with complete bathroom with shower curtain, Cable Television, Free Internet access and the absence of cats and cat urine all provided free by the Military! I was offered by the hotel receptionist to upgrade my room, but at an additional cost to me! This would indicate that if you book a hotel reservation on expedia based on the photo's and information that is provided and after you arrive at you destination only to be disappointed and shocked by the accommodations you selected based on the information provided, the hotel and it's staff has no obligation in providing you an upgraded room without additional cost or a refund so that you can choose other hotel accommodations!

6/10

Pleasant

17 Apr 2018

Yasmine

hôtel agréable et personnel très gentil

Hôtel avec belle vue sur la mer entouré de verdure et de plantes. Hotel Difficile à trouver avec Waze car pas d adresse précise. Personnel très accueillant et très agréable.
Buffet a volonté pas très varié mais convenable.

6/10

Pleasant

12 Oct 2017

Verified traveler

kan beter

slechte matras, badkamer niet top, geen warme water in de douche altijd....

6/10

Pleasant

12 Oct 2017

Verified traveler

Hotel in toller Panoramalage

Das Hotel liegt in einer tollen Panoramalage.
Was uns geärgert hat -das wir nicht die gebuchte Zimmerkategorie erhalten haben:-(.
Nach mehrmals nachfragen.
Wird noch mit Expedia geklärt -angeblich mit Expedia kein Vertrag über die Zimmerkategorie.
Essen einfach (halt Hotel essen )da kann man nicht das Essen von der taverne erwarten.
Service in Gastronomie und Reinigung super nett und zuvorkommend.
An Anmeldung alle etwas überheblich oder jede Frage ist zuviel.
Mit Kritik können Sie da ganz schlecht umgehen.
Alles in allem war es ok-man darf nicht den Preis vergessen was man \"nur\"bezahlt und dementsprechend nicht sonst was erwarten.

8/10

Excellent

03 Sep 2017

Erik

Bien mais quand méme un peut déçue

Sejour positif dans un endroit agréable a part que le service de l'hotel est pas a un niveau normal pour la qualité de **** un petit peut deçu.

Positif :
Belle chambre (superior) avec vue sur mer et spacieuse avec balcon.
Belles piscines et propres.
Les diners sont tres bon et variées.

Negatif :
Manque durant le notre sejour (les serviettes quotidiennes)
Le bruit de gens qui passe si vous dormez avec des fenêtres ouvertes. (coté piscine)

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6/10

Pleasant

24 Aug 2017

Julie

Hôtel familial

La vue, le calme, le réceptionniste de nuit \"extra\", l'animation faite par Max, la gentillesse de la la barmaid Maria (à l étage).
C est un hôtel très familial, étant parti en couple, ça n était pas l idéal.. Nous avons loué une voiture (indispensable !) Et je vous conseil de la louer à la station service \"Safari\" à 10 min à pied en contre bas de l hôtel (on la voit de la terrasse) prix beaucoup plus abordables ( negociables) et le monsieur qui y travail est très gentil et parle français. Car d ailleurs si vous ne parlez pas anglais, il vous sera difficile de communiquer avec le staff de l hôtel (mise à part l animateur Max qui est belge).
Bon séjour.

8/10

Excellent

09 Aug 2017

Chanty

Essen war leider nicht immer gut aber ansonsten kann das Hotel voll überzeugen

4/10

Poor

31 Aug 2015

Verified traveler

Personnel très sympa mais hôtel viellot et cuisine pas très bonne

6/10

Pleasant

29 Jul 2015

Dominique

Très bel établissement, proche des plages.

Nous avons passé 2semaines globalement agréable, toutefois, l'accueil manque singulièrement de convivialité, autant dans les commerces les Crétois sont très sympathiques que la réception de l'hôtel est froid,pas ou peut d'explication sur l'organisation et les services de l'hôtel.
Climatisation, wifi et coffre en option dans la prestation.
La petite piscine est plutôt calme et très ensoleillée.
L'apéro sur la terrasse face à la mer est plutôt très agréable et simpathique, dépaysement total.

10/10

Exceptional

27 Jul 2015

Verified traveler

Bra!

Mycket bra.

Family

6/10

Pleasant

27 May 2015

Hôtel rapport qualité prix correct

accueil parfait - service bar et restauration impeccable - chambre simple, spacieuse, manque rideau occultant- balcon vue mer agréable - regret : clim et coffre fort payants - une mauvaise surprise, dans la formule all inclusive, accès boisson impossible après midi le jour du départ.

8/10

Excellent

16 Aug 2014

Deborah

Hotel accueillant , belle vue sur la mer.

Hotel accueillant , vue de notre chambre sur la mer magnifique , buffet avec beaucoup de choix trop bon ! Piscine nickel! Je recommande cette hôtel :)
J'ai passé de très belles vacances :)
merci hôtel village panorama !:)

4/10

Poor

12 Aug 2014

Anna

Worst hotel ever!

Jeg er netop vendt hjem fra en uges \"ferie\" på dette hotel. Det var en ren skuffelse. Vi blev modtaget af en kvindelig receptionist som var uforskammet og manipulerende. Hun snakker med alle gæster på en gang og er slet ikke serviceminded. Hun gav os nøglen til et kælderværelse uden udsigt, og det passede slet ikke med beskrivelsen af det værelse, som jeg havde betalt for. \"I'm sorry my friend. There is no more rooms available\". Hun viser slet ikke gæsterne frem til deres værelse. Værsgo nøglen og brug 15 min på at finde dit værelse! Jeg sagde, at jeg ville overnatte på sofaen indtil hun finder det værelse som jeg havde betalt for. \"It's OK with me! Gør jer selv den tjeneste og fravælg hotellet. Air condition og internet koster ekstra, og det er ikke billigt!

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