Out Of The Blue Resort

Greece , Crete
AGHIA PELAGHIA HERAKLIO CRETE, Aghia Pelaghia
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50 reviews shown

8/10

Excellent

06 Nov 2025

Tanuja

We had a really lovely stay at Out of the Blue Hotel in Crete. The location is absolutely wonderful — surrounded by beautiful beaches and stunning views. Our room was spacious and comfortable, and we were pleasantly surprised with a free upgrade on arrival, which made our stay even better.

The reception and restaurant staff were exceptionally welcoming and friendly — they really made us feel at home from the moment we arrived.

The only downside, and the reason for giving 4 instead of 5 stars, was the limited variety of meat options in the main restaurant. It would have been nice to have a bit more choice, especially towards the end of the season. We were also disappointed that we couldn’t get even one night at the à la carte restaurant, especially since the hotel was nearly closing for the season in late October. When we gave our feedback, the guest relations lady didn’t take it very well and rather bluntly mentioned that no other guests had complained about the limited meat options — we felt this was a bit rude and dismissive.

Overall though, it’s a beautiful resort in a fantastic location with great staff.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Eleanor

We had a fabulous 4 night stay in a 3 bedroom maisonette (upgrade from 2 bedroom maisonette). We were 2 adults and a teenager staying in the last week of the season in October. We each had our own bathroom. The grounds, staff, food, views, all amazing. Our private pool was in shade all of the time but it's probably in sin during the summer months. Lots of mosquitos so plug ins are a must. Deet didn't really do anything to deter them and we all came home with bites. Sitting out in our private garden wasn't recommended but the communal areas were fine.
We loved the all inclusive food options and the staff were lovely.

Leisure Family

10/10

Exceptional

29 Oct 2025

kanchan

It is amazing experience with out of blue.very good hospitality and services I will visit again to the same resort

Family_with_children

8/10

Excellent

25 Oct 2025

chablise

Nice friendly resort in lovely location

Leisure Family

10/10

Exceptional

23 Oct 2025

Rupinder

Al the staff were amazing, welcoming and helpful. There are varying standards of accommodation. We were basic all inclusive we had a lounge with a balcony and on three other floor the bedroom also worth a balcony. A bath with a shower, a walk in shower and two sinks. Serviced evert day.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Andrew

Unforgettable Honeymoon Stay!

My wife and I spent our honeymoon here and it was fantastic! The all-inclusive package was well worth it—great food and drinks, and the staff were incredibly friendly and helpful. We mentioned it was our honeymoon and were surprised with a complimentary room upgrade and romantic setup. The resort’s location made it easy to walk to the beach and town each evening.

Highly recommend for a great getaway!

Leisure Partner

6/10

Pleasant

13 Sep 2025

Nicola

Lovely room with sea view. Staff not particularly friendly but helpful when needed. Not explanation of getting a la carte meals whilst there. Pool was very small. Beach was nice but over crowded.

Leisure

10/10

Exceptional

08 Sep 2025

Mark

Amazing place. Maybe slightly dated but plenty to do and lots of options.

Leisure Family_with_children

8/10

Excellent

04 Sep 2025

Enda

We stayed for 7nights at out of the blue Resort in Agia Pelagia, Crete, and it was very impressive. Firstly the Staff and Service was very good, and we very much felt welcome from the staff, especially the staff at the bar and restaurant. Special mention to Tudor at the bar who was polite and friendly. However the whole hotel you can tell needs a bit of a renovation, as several parts of the wall and floor looks worn out and the furniture in the reception was slightly outdated. The Jewell of the Hotel is the private beach. Crystal clear water calm water made it really enjoyable to swim.
The main pool was a bit small with limited sun loungers. These were always reserved early in the morning even though signs said this was not allowed.
The buffet food was good with plenty of options available. We ate at 2 of the on site restaurants which was a nice experience.
There was limited evening entertainment at the main bar.
We could access the Agia Pelagia promenade from the hotel. The public beach was nice and there were plenty of local restaurants and cafes.
Overall we enjoyed our stay here and would recommend to other families.

Leisure Family

8/10

Excellent

03 Sep 2025

Larisa

We were generally very pleased with our stay at Out of the Blue Resort in Crete. We were kindly upgraded to an en-suite room with a shared private pool and a secluded garden with loungers. The suite was very spacious, beautifully designed, and the housekeeping was excellent.

Customer service was good, and it was easy to book à la carte restaurants. The ladies at guest services did their best to assist with reservations, and each restaurant offered a unique design, a balanced menu, and attentive service. The kids’ club facilities were also very impressive.

Entertainment, however, felt a bit underdeveloped and was not available every day. On the positive side, the spa is highly recommended, and the resort is a wonderful place to unwind. Yoga lessons were enjoyable, though offered only three times a week and scheduled at 8 am, which unfortunately coincided with breakfast time.

The beach is not the strongest point: the public sandy beach is quite narrow and lacks facilities, while the private beach has good facilities and a nice bar/restaurant for lunch but no sand (although the water was very clean).

My only real complaint is that hot drinks like coffee and tea were not included at lunch and dinner in the buffet restaurant — surprising for an all-inclusive resort. Also, the landscape is quite hilly; although golf cart service is available, it can be hard to get one at busy check-in/check-out times, and waiting can take much longer than the 5–10 minutes promised. Walking is o

Leisure Family

6/10

Pleasant

14 Aug 2025

Sneha

Expansive resort great for families with little kids, but not if you have older kids or traveling as adults only. Water slides, pools are all crowded. Not super clean. Food was okay, although lots of variety. Everything is not included.

Leisure Family

4/10

Poor

29 Jul 2025

Renato

All inclusive is not All inclusive in this hotel. Only around 20% of drinks are included. For the rest you have to pay normally. Also for food. There is one restaurant (where you have to wait 30-45') for dinner. The other restaurants have to be paid. - Better go outside. Food is great and not so expensive. But this is not all-inclusive!

Leisure Partner

10/10

Exceptional

29 Jul 2025

Pouya

Great resort! All inclusive with helpful and friendly staff. Loads food options and unlimited drinks. Several pools as well as access to private beach with calm clear and blue Mediterranean Sea! All in all great value for money

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Maria

Everything was good but the people in Greece are very reserved. Only a few staff members were friendly and welcoming but others Very quiet

Leisure Family

10/10

Exceptional

20 May 2025

Douglas

Great place!

Leisure Family

10/10

Exceptional

13 May 2025

Barbara

It was really nice, the food could have been better for all inclusive but overall the stay was great.

Leisure Partner

2/10

Poor

25 Apr 2025

Rachit

View was great but Air conditioning was not working because they had connected air conditioning for all villas and either it could be on hot or cold for all villas. Other villa residents choose it to be on hot so we had to stay in a hot and humid villa and whole night was difficult to pass.

Leisure Family_with_children

10/10

Exceptional

29 Aug 2024

Idan

Wonderful Stay at Out Of The Blue Resort

My family and I recently stayed 4 days in the hotel and had an amazing experience. The hotel beach(s) and pools are perfect, with 2 water slides for the kids fun.

The staff were incredibly welcoming and attentive throughout my stay. The 2 bed room was clean, comfortable, and well-appointed with all the amenities I needed, including 2 bath rooms. The only downside was that our room was on the first floor, right above the area where the entertainment staff performed. It was a bit loud, but we enjoyed the music, so it wasn't a big issue.

The variety of food and beverages was excellent, and the spa was both relaxing and enjoyable.

Overall, the hotel meets my expectations. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.

Friends_and_family Family

10/10

Exceptional

08 Aug 2024

Marlen L

The resort was amazing!!

Leisure Family

6/10

Pleasant

28 Jul 2024

Mariana

This was our first time there . The room was nice and clean. The food was really good and we enjoyed the food at the buffet, but we tried to book the a la carte restaurant and the person at the reception sent me to the online QR code and i tried to book online but there was not possible, i chat with them through what’s app and the person there was like just go in person to the reception to reserve a table, when i got there they sent me to another person to talk with and was waiting for 30 minutes and no one came to even ask me if i need help so because there was no AC or ventilation i started to feel sick and i had to leave to the room and i just gave up to the a la carte restaurant. The resort is nice but i do not think is worth it the money we pay for and people are not very friendly there. Other than that it was nice. There was one lady at the reception which was very nice to us and the people at the buffet were very nice too.

Leisure Family

10/10

Exceptional

31 May 2024

Ashley L

The property is huge with so much to do! There are many different pools to lay at, bars to get drinks from, a spa, convenience shop, different access points to beaches, and water sports. It is also in walking distance to aother nearby beach and the activities desk is more than helpful when it comes to finding needed transportation as well as excursions. The housekeeping was always on top of keeping our room clean. The food is not the best for dinner but breakfast is always a hit and it is close enough to the city nearby that you can walk into town to many different restaurants.

Leisure Family

8/10

Excellent

02 Nov 2023

Lynne

We had a lovely stay. It was end of season and the resort was only half full, they were also closing a day early so had arranged our transfer to another hotel at no cost to ourselves. In addition because of this we were upgraded. The staff were extremely helpful and welcoming. This was really useful when arranging days out (make sure you have cash!). The resort was quiet and only one Ala carte restaurant was still open (it was good). I really liked the private beach and the bar was great, especially with having light snacks as well. It was nice to get nuts etc at other bars as well when having a drink in the evening. The facilities are a little care worn, clearly some maintenance required, did worry I was taking my life in my hands with the power socket in our room, it was very loose and the sink felt a little unsteady. The food was good standard buffet, so a night after a couple of days is required. It's a very short walk to the village beach front which has sufficient choice even at this time of year. I would certainly like to go again and see what it is like at a busier time, but great if you like the piece and quiet at end of season.

Leisure Family

2/10

Poor

26 Oct 2023

ALLAN

ALL STAFF WAS TERRIBLE EXCEPT FOR RECEPTION AND 1 WAITER

Leisure Family

2/10

Poor

25 Oct 2023

Miriam Sivan

Very bad service, dirty unkind

Leisure Family

10/10

Exceptional

07 Oct 2023

Susan

They were able to accommodate us same day, when our other hotel was in a bad area. The staff are professional, kind, friendly and very helpful. The grounds are large and safe with May options for food and activity. Their beach access is beautiful, and a short walking distance to “Fishface” beach, which has spectacular views and sea caves. We stayed 3 days and wished we could have stayed longer!

Leisure Family

6/10

Pleasant

25 Sep 2023

Daniel

The amenities and beach are 5 stars. The room is 3 stars.

Leisure Partner

10/10

Exceptional

23 Sep 2023

Sigal

Everything was amazing the facilities, the food… but especially the people.
The reception, the dining room so kind, helpful..- just everything. Thank you so much. Definitely will come back.

Self

10/10

Exceptional

14 Sep 2023

Judith

Great service…thank you

From the moment you arrive you are welcomed and made to feel cared for by all of those working at reception (special mention to Stella).
Marina in the customer service area was outstanding as she organized two amazing excursions and an early morning departure! Thank you to all.

Self

10/10

Exceptional

04 Aug 2023

Max

Perfect for families

Leisure Family_with_children

10/10

Exceptional

02 Aug 2023

Allen Harold

Beautiful views, right on the beach. Helpful staff. I lost count off how many restaurant and swimming pool options we had. Outstanding.

Leisure Family

10/10

Exceptional

29 Jun 2023

Amanda

Lovely location and place. The food was great and had something for everyone. Loved the beaches.

Leisure Partner

8/10

Excellent

18 May 2023

Lynn

We liked the beach and garden and general public areas and pool.
The rooms were spacious but not in great condition. Also, small things were missing like teaspoon, milk and personal care products. The dispenser for hair and body was poor quality. The shower screen above the bath swing open and the floor got wet. The floor in the other shower was very slippery.

Leisure Family

6/10

Pleasant

03 Oct 2022

Gillian

Dated property

The property is dated, spread out of different levels and a mixture of old and new.

Self

10/10

Exceptional

30 Sep 2022

Martene

The resort was lovely, staff were excellent and the property was beautiful!

Leisure Family

10/10

Exceptional

03 Aug 2022

William

Upscale, five star resort feel In Crete

Leisure Friends

4/10

Poor

11 Sep 2021

david

Property need repair. Internet was very poor. Staff did not understand English well or could not bother to respond to simple questions

Business Partner

8/10

Excellent

15 Jun 2021

saeed

Beautiful, expensive resort. Certain things were irksome, they refused to give any teabags or coffee sachets in room, although a tea pot was there. Shower tree was not adequately covered, one had to mop the floor after shower. Food menu was just ok

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Hélène

Top

Leisure Family

10/10

Exceptional

23 Oct 2025

Thomas

Bin eigentlich nicht der „AI-Typ“, war aber positiv überrascht, wie abwechslungsreich und lecker das Essen war - top! Getränke hingegen sehr durchschnittlich. Der „Haus“-Wein nichts für Genießer, eine „Light“-Bier Variante - naja - und Cocktails kein wirklicher Standard. Die „Animation“ kann man nicht als solche bezeichnen, wirklich schlecht und uninspiriert - sorry, aber das war eine glatte 6! Warum ich den Aufenthalt trotzdem sehr positiv bewerte: Nettes Personal, saubere Anlage, sehr gutes Essen, wirklich geräumiges Zimmer, tolle Lage!

Leisure Family

10/10

Exceptional

16 Oct 2025

Ryan

Notre séjour était impeccable nous avons passé d’excellentes vacances

Partner

10/10

Exceptional

30 Sep 2025

Kenny Van

Het zeezicht van onze kamer was een beetje beperkt door de bomen.

Vriendelijk personeel. Veel keuze om te eten. Mooie kamer, bafkamer en mooi resort. Proper.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Pierre

Le personnel est charmant et très professionnel. L'établissement est vraiment très agréable et la chambre était juste parfaite avec vue imprenable sur la baies. Merci à toutes et tous pour ce séjour plus que réussi.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Nico

Sehr grüne gepflegte Anlage auf einer privaten Halbinseln. Sehr groß und weitläufig, so dass sich die vielen Menschen gut verteilen.

Leisure Family_with_children

2/10

Poor

15 Jul 2025

Gaëtan

I strongly advise against this hotel. From the moment we arrived, the welcome was non-existent and unpleasant. No smiles, no explanation — we were completely lost in the hotel, with no idea where the pools, restaurants, or services were.

The hotel is presented as a 5-star, but it has neither the standard nor the service. The rooms are old and worn, with many broken amenities. The photos do not reflect reality at all; everything looks much better online than it actually is.

It is clearly a family-oriented hotel, with children everywhere — noisy and omnipresent — absolutely unsuitable for a couple looking for peace and comfort.

The pools are overcrowded, there is no adults-only area, no relaxing atmosphere, and cleanliness is questionable.

Finally, none of the staff seemed motivated or concerned about the quality of the guests’ stay. No smiles, no attention.

For an establishment claiming to be 5 stars, this is simply unacceptable. One of the worst hotels I have stayed in, and I absolutely do not recommend it.

Leisure Partner

6/10

Pleasant

12 Jul 2025

Cagla

An sich ein sehr schöner ort, aber die Mitarbeiter sind oft sehr genervt, Reinigung macht das Zimmer nicht richtig sauber, die Zimmer sind auch ziemlich renovierungsbedürftig. An sich würde ich aufgrund der Sauberkeit dem Hotel mindestens einen Stern abziehen. Kreta ist wunderschön aber nochmal in dieses Hotel würde ich nicht kommen.

Leisure Family_with_children

6/10

Pleasant

10 Jul 2025

Amir

Hotellet är i behov av renovering.
Servicen är jättebra. Maten och restaurangen är kanon. Hotellet ligger på en fantastisk plats.

Friends_and_family Family

6/10

Pleasant

26 May 2025

Verified traveler

Familjesemester på typiskt charterhotell

Området är trevligt och grönskande, vi hade en härlig hotellvistelse i sviten med havsutsikt. Byggnaderna är lite föråldrade och slitna, men det är inget vi inte har sett förut på den här typen av hotell. All inclusive inkluderar måltider på den vanliga buffén och 2 st bordsbokningar per vecka i á la carte-restaurangerna. När vi hade checkat in fanns dock inga lediga bord att boka på restaurangerna så det kan vara bra att räkna med att bara äta buffé. Det fanns en chatt med hotellets personal men där fick vi inget svar. Vi åkte inte dit för att vi trodde att det var det finaste hotellet, bara pga avkoppling och hav. Väldigt standard charterhotell som vi ändå rekommenderar!

Friends_and_family Family

10/10

Exceptional

18 May 2025

Hendrix

Personnel au top, emplacement de choix.

Leisure Partner

8/10

Excellent

05 Sep 2024

Carmelio

Una struttura meravigliosa. Un resort completo di ogni cosa, personale gentilissimo e buona cucina. Il posto è meraviglioso. Una spiaggetta privata con bar e ristorante, mare splendido. Ma anche una spiaggetta pubblica molto bella con tutti ristoranti e negozietti, essendo un piccolo paese, Unica pecca che abbiamo trovato è stata la pulizia della camera, nel senso che non ci hanno mai sostituito gli asciugamani nei sette giorni complessivi. Per il resto, sicuramente ci torneremo!

Leisure Partner

10/10

Exceptional

25 Aug 2024

Nadia

Sehr schönes Hotel. Hervorragender Service. Reichliche Speisenauswahl. Trotz großer Besucherzahl, nicht überlaufen, da das Gelände sehr weitläufig ist.

Leisure Family