Name: Blue Bay Resort Hotel
Address: Ag.Pelagia, Agia Pelagia, 71500, GR

Blue Bay Resort Hotel

Crete · Greece

50 reviews shown

10/10

Exceptional

17 May 2026

Lauren

The shower will more than likely semi-flood the bathroom because that is how Greek bathrooms are designed & that is why there is a second drain - just don’t keep anything on the floor near the shower/ toilet. It can be a bit noisy until the evening activity ends depending on where your room is. The spa staff & services are great & amazingly reasonably priced. Get the all inclusive deals if you are staying multiple days - totally worth it!

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Gina

Wonderful, friendly staff, very accomodating. Beautiful resort with a variety of ammenities.

8/10

Excellent

21 Sep 2025

Michelle

We had a very nice week at Blue Bay, the staff were lovely and helpful, rooms clean, bed and pillows were comfortable, food was very nice, the only negative comments I would have are that there was no milk alternatives, the all inclusive drinks weren’t great and no fruit juice in the mornings! Other than that it was great.

8/10

Excellent

06 Aug 2025

Damian

This hotel is value for money.
Positives: Amazing views, great locations, the beach really isn't that far away and the bar and the restaurant are very good and the staff amazing.
Balanced by: The hotel really needs to read its reviews. It's all inclusive offer is essentially beer, wine, soft drinks (all reasonable) but then only ozo or raki options. Just seems really unnecessary. The food is ok.

As with all hotels its a shame there is more shaded area by the pool so there is the inevitable lobbying for beds. (on a plus point for blue bay the option of 3 (well 2 with a bar) pools does mean it is likely you will find somewhere that is relatively nice without having to get up at 0800 in the morning.

Leisure Family

10/10

Exceptional

14 Sep 2024

John

Excellent place to relax and enjoy the wonderful view and exceptional accommodations.

Leisure Family

10/10

Exceptional

12 Aug 2024

Galyna

Dry friendly and help stop staff

10/10

Exceptional

07 May 2024

Geminnie Joy

Loved our stay here, we had beautiful sea views from our well kept and modern rooms. Staff were so helpful and there was loads of veggie options to choose from at dinner.

Leisure Family

10/10

Exceptional

23 Sep 2023

Ryan

Very good

Leisure Friends

4/10

Poor

23 Aug 2023

Zarhe

As a all inclusive resort. You have to pay for towel for the pool area, safe in the room, Orange juice at the buffet, room are far away to the main building (10 minutes waking distance)…….

Leisure Friends

6/10

Pleasant

30 Sep 2022

aurelie

Not a 4 stars hotel

Doesn't feel like a 4 stars hotel at all, room decor inexistant, dated bathroom. The food was really not something special, just alright, and the drinks of the all inclusive disappointing. Not what I expected

Friends_and_family Family

8/10

Excellent

29 Sep 2022

Gerwald

Staying at this hotel is amazing. The location of the cliffs of Agia Pelagia is probably one of the best sights on the island. Also the staff os very helpful and friendly and gives you a 5 star treatment. Only downside are the rooms. If you book a cheap room in the side building, please make sure you bring earplugs. The walls are very thin, and you can hear other people in the rooms and around the building very well!

Leisure Self

10/10

Exceptional

01 Jun 2022

Maria

Everything was so wonderful!

Leisure Friends

10/10

Exceptional

01 Jun 2022

Dimitra

The staff was amazing, helpful polite . The food in the buffet was great ! We drove around the town and the food was not as good as the buffet in the resort, they had a verity of food. I highly recommend this resort. The surrounding area is all resorts. The beach area has cute shops with reasonable prices.

Leisure Family

10/10

Exceptional

29 Oct 2021

Eugenia

A lovely break!

Such a lovely break. Stayed here for 6 nights with my husband and 2 children. Can honestly say it was great. Staff friendly and helpful-learned our names, lovely to our children. The food was great- lots of options and well thought out. Little pebble beach a few minutes walk. I would say if you have any mobility issues be cautious as the hotel is set on a hill, lots of steps. Would definitely recommend!

Friends_and_family Family

10/10

Exceptional

20 Jul 2021

Kwok Cheung

Hotel for relax near Heraklion

10min walk to a beach where there are some restaurants and supermarkets. 10min drive to a PADI diving center. You can also relax by the pool. The full board price is 25 euro per day which is quite reasonable. You can also enjoy the sunset in the bar!

Friends_and_family Family

10/10

Exceptional

19 Jul 2021

Verified traveler

Located a couple hundred feet above the sea, has a great view of the small cove. Great restaurant with indoor/outdoor seating overlooking the water.

Leisure Family

10/10

Exceptional

15 Aug 2019

Verified traveler

Great and friendly staff
Lovely place for family holiday
Superb food choices

Leisure Family

10/10

Exceptional

29 May 2019

Simon

Blue Bay resort holiday

Lovely resort, a bit remote, but if you want a relaxing time then it’s perfect. Only 30 minutes to Heraklion airport by taxi and slightly longer to the town by local bus. Good choice of pools and plenty of available sun beds. Stayed all inclusive and the choice of food and drink was good. There was a fair selection of evening entertainment on site. Would visit again.

Partner

10/10

Exceptional

16 May 2019

Verified traveler

This was our second visit to this resort and I cannot praise it enough. Staff are wonderful. Hotel so clean food amazing. Can't think of anywhere else I would rather stay

Leisure Partner

10/10

Exceptional

29 Jul 2018

Verified traveler

A great resort holiday.

This resort offers nice rooms with effective air-conditioning, and a good all-inclusive package. The food is nicely prepared and there's quite a bit of variety. The setting is attractive and quiet, and the beach is close. The multi-lingual staff are pleasant and helpful. Evening entertainment is reasonable. There is limited car parking at the resort, but if the car park is full you can park in the road. Heraklion and Knossos are 30-40 minutes' drive away. The gym can get a bit warm, as they are frugal with the air-con, but it is otherwise not bad at all. This is a very good resort with no major flaws. You can eat well, relax and explore without any stress.

Obviously, nothing is perfect, and there are few areas in which Blue Bay could improve- bearing in mind the very high quality of most of its offering, and the fact that there are more expensive options. Firstly, the wi-fi is only in the lobby, and can get slow at times. Secondly, some of the rooms are in buildings that leave you needing to climb a number of steep stairs to get to the main complex. Thirdly, one or two of the sports facilities need improvement: the tennis court is a rough tarmac court with a basketball hoop on the baseline at each end (so you can't hit serves or overheads from the middle!), and the miniature golf has about 5 holes, some of which are covered in tree debris. Finally, there are few English language TV channels-- but then you don't go there to watch TV!

Family

10/10

Exceptional

04 Sep 2017

zulu

Fabulous hotel for a family holiday

We returned almost a week ago after having a fantastic holiday at this hotel. The staff are very welcoming, hotel is kept clean, wide range of food available, always managed to get a sunbed, nice walk to three beaches. Various evening entertainment, the kids enjoyed some of the daytime activities. All in all we would love to return to this hotel!

10/10

Exceptional

19 Oct 2016

Pozi

Great service and very pretty hotel

The stuff was amazingly friendly and the ho
Ospitality was great the food is tasty and has a variety of food

8/10

Excellent

18 Sep 2015

Verified traveler

Hire a Car!

Lovely 10 days at Blue Bay all inclusive. The hotel itself and the quality of the service was great. Nothing was too much trouble for the staff and they should be commended for their efforts. The food was up to a good standard and there was a decent amount of choice. Bob Marley got a bit repetitive every morning on the pool bar sound system but only a minor thing.

Partner

8/10

Excellent

11 Aug 2015

dave

nice clean friendly

Only down side was poor wifi and not much around hotel

4/10

Poor

11 Aug 2015

Renu

feedback

Not great! There was no air conditioning in the dinning area Inspite of temperatures up to 26 c and above . so we had to eat while we sweated buckets! There was no air conditioning in the reception area where there was wifi ! The rooms had no supply of toiletries luckily we had carried ours! No tea or coffee making facilities and the mini bar was not stocked! I a very surprised it was rated 4 stars ! Just a budget hotel! Please don't rate it 4 star!

8/10

Excellent

12 Jul 2015

Charles

Great location, choose your room carefully.

Had a lovely week. We were on B&B terms although most of the hotel seemed to be on an all inclusive basis. Breakfasts were ok, reasonable selection, seen worse. We had quiet rooms in a annex up the hill from the main hotel. Just as well as the permanent disco music blaring out around the main pool would have been very disturbing. We had to ask the hotel staff to do a few minor things but they responded well. Great views across the bay.

4/10

Poor

23 Sep 2014

Linda

Not authentic Greece

As an English/ Greek couple using the hotel to attend a wedding and also to celebrate our own wedding anniversary, it was disappointing to find a hotel which was denying Greece. We only found one member of staff who spoke Greek at reception. From the hotel site we were certainly not expecting a package holiday type hotel where pool beds are grabbed at 8 oclock in the morning. The resort was described as a 'small lovely village' and 'authentic Greece' but Russian was the main language and the 'village' was a series of bars/restaurants right on the sand. Only the beach umbrellas of the famous Mononaftis bay were visible from the hotel due to the square, cement buildings built on the hillside in front. Wi-Fi reception was only available if you hung off the balcony ( a fact known to the staff) and our Superior Sea view only had a sea view if you stood up, since the balcony wall was made of stone! So a relaxing evening at our Sea View room was really spent looking at the sky or leaning over the balcony.
Having said that, the staff at the hotel were superb - particularly Maria at Reception and Alex at the bar.

2/10

Poor

28 Aug 2012

Verified traveler

Bad managment and lots of restrictions in all-incl

The staff is great, management is awful!! And there are lots of restrictions in the all-inclusive.

8/10

Excellent

11 Aug 2025

Lauri

Lystiä oli

Komiat maisemat, rauhallinen ympäristö ja leppoisa tunnelma 👌

Partner

8/10

Excellent

07 Jun 2025

Laurent

Très bel hotel, bien placé avec une bonne offre de restauration. Très calme. Une plage sympa à côté. Seul point negatif, les escaliers mais une navette à disposition sur demande.

Leisure Partner

10/10

Exceptional

24 Oct 2023

Olga

Очень вкусно отель!У нас был номер с шикарным видом на море!!!Еда вкусная,персонал ,расположение!Машина необходима!

Leisure Partner

10/10

Exceptional

15 Oct 2023

Gerwald

We had the best service in the hotel! As I took the first step in the hotel the staff recognized me immediately from a previous holiday I had in the hotel. They offered us multiple options for a free room upgrade, they gave me a golden bracelet as a returning guest and they carried our luggage. I stayed in many hotels but never received a service like this. A big thank you to the staff for their hospitality!

Leisure Family

10/10

Exceptional

04 Oct 2022

Marlies

Fijn dat er meerdere zwembaden zijn en voldoende ligbedden. Het all-in concept is erg ruim en het personeel is echt heel aardig. Iedereen in Griekenland overigens, maar in het hotel nog een beetje extra.

Leisure Self

10/10

Exceptional

18 Aug 2022

NIcole

Sehr freundliches Personal; toll ausgestattete Zimmer; Ausblick aufs Meer; Zimmer und Poolanlagen sauber; Essen abwechslungsreich und gut

Leisure Family

8/10

Excellent

25 Sep 2021

Guido

Das von uns gebuchte Zimmer war sehr geräumig aber leider ein wenig in die Jahre gekommen.

Partner

10/10

Exceptional

31 Aug 2021

federica

Personale accogliente, disponibile sempre sorridente.
La posizione della struttura offre un panorama splendido.
La posizione della nostra camera (quadrupla delux vista mare) super top!

Leisure Family

4/10

Poor

05 Aug 2021

Verified traveler

We hebben een overnachting in dit hotel geboekt aan het einde van onze 2 weekse vakantie in Griekenland.
We vonden de ontvangst niet erg vriendelijk, er werd een iPad onder je neus geduwd in het Grieks waar we zelf moesten inchecken zonder verdere informatie.Toen we vroegen of de taal ook in het Engels gezet kon worden werd dit met een zucht aangepast. Vervolgens werd er snel wat verteld over de voorzieningen die er waren. Al met al was deze ontvangst niet wat we gewend waren tot nu toe van eerdere verblijven in Griekenland. Dit hadden we ook al aangegeven en de volgende dag hebben we dit ook nog eens met de manager besproken die naar ons toe kwam. Hij gaf aan dat dit vanwege COVID is, maar volgens mij staat vriendelijkheid en COVID los van elkaar. Maargoed, waarderen wel dat er nog tijd voor genomen wordt om te bespreken. De kamer zelf was netjes. Internet is erg slecht, het valt steeds weg of slechte verbinding.
Dan de eetzaal. Tussen bepaalde tijden kun je ontbijten of dineren en daarnaast nog drankjes halen of ijsje oid als je all inclusive hebt geboekt. In de eetzaal veel marmer(dus erg gehorig)iedereen komt tegelijk ook lijkt het, tafeltjes te weinig en veel kinderen. Rustig eten zit er daarom niet bij. Eten zelf is van goede kwaliteit.Het viel ons ook op door de drukte dat tafeltjes niet gelijk werden afgeruimd dus zit je eerst in de zooi van de ander. Al met al geen aanrader dit hotel, er zijn betere voor deze prijs.

Leisure Partner

10/10

Exceptional

16 Jul 2021

Verified traveler

Un hôtel magnifique ! Le personnel au complet est tout simplement gentil et professionnel ! On es au petit soin pour vous et d'une hospitalitée inégalable à d'autre endroits ! Nous avons passé un moment fabuleux et la chambre avec jaccuzzi étais superbe ! Le buffet est formidable ! L'ambiance au top ! Bref merci pour ce super moment passé en crête ! Nous reviendrons c'est sur !!!!!!

Leisure Partner

6/10

Pleasant

18 Aug 2019

Verified traveler

Det er en dejlige sted til familie med børn og ikke så godt for de unge og voksen folk
Det er også meget dyrt at tage bus for de faciliteter er i nærhed af hotellet
Man skal ikke rejse om sommeren fordi der er meget varmt

Leisure Family

8/10

Excellent

07 Jun 2019

Nanou

Tres agréable

Site magnifique, hôtel confortable.

Friends

8/10

Excellent

18 May 2019

Verified traveler

Enchantes de notre sejour au Blue Bay. Accueil agreable, personnel tjs tres souriant, essayant de parler français, chambre avec belle vue sur mer et piscine, menage quotidien bien fait...et le plus une excellente nourriture très variee...nous sommes enchantes de notre sejour

Leisure Partner

8/10

Excellent

21 Jul 2018

Verified traveler

Hôtel accueillant mais sans charme.

Hôtel accueillant, le personnel est charmant et serviable mais non francophone. La restauration est correcte mais sans aucun charme. C'est la même chose pour l'environnement extérieure et les piscines. Pour les plages à proximité, c'est les uns sur les autres avec transat obligatoire (10€). Bref pour nous, l'expérience ne sera pas renouvelé.

10/10

Exceptional

03 Nov 2017

CHRISTINE

Hôtel confortable prestations de qualité

Hôtel confortable personnel sérieux, disponible, serviable et accueillant. Propreté sur le ensemble du complexe séjour très agréable nous reviendrons certainement dans cet hôtel. Véhicule indispensable

Family

10/10

Exceptional

12 Oct 2017

chris

Super Zimmer,tolle Blick,nettes Personal.

Von Putzfrau bis der Geschäftsführer alle waren soooo nett und bereit zu zuhören auf unsere Wünsche oder Fragen unsere lob oder Kritik. Das gab's nirgendwo auf der anbere hotel bis jetzt wo wir waren.Essen Von feinstem, und mit sehr große Auswahl von unterschiedlichen Ländern.du hast Meerblick sogar auch beim Essen das sagt Alles.ich werde noch mal dahin auf jeden Fall.und ich werde an meine Freunde weiter empfehlen auf jeden Fall.

8/10

Excellent

20 Aug 2017

Alexia

Blue bay hotel

Jättefint hotell där det mesta är toppen. Vi hade ett familjerum i huvudbyggnaden o det var jättefint.
Frukosten var kanon. Luncherna sisådär. Ungarna hittade inte så mycket att äta så dem gick ner till poolbaren o åt pizza. Middagarna var toppen.
Showerna som dem hade varje kväll var toppen o ungarna var helnjöda.
Det negativa var att det var en lång backe ner till havet o det var ganska halt i vattnet då det var stora stenblock i hela området.
Att dem inte hade några drinkar. Borde finnas kanske några stycken att välja på.
Tråkigt att dem inte spelar grekisk musik då det är det man vill höra när man är där o inte popmusik som man lyssnar på resten av året.
Ganska långt ifrån dem fina stränderna ifall man vill se dem. Tog 3 timmar till Elafonissi o lina lång tid till Balos.

8/10

Excellent

13 Aug 2017

Kári

Godt hotel, som ligger i stille og roligt område. Søde og rare personale.
Mange trapper :(

Family

8/10

Excellent

11 Aug 2017

Verified traveler

Dejligt, rent og komfortabelt hotel

Dejligt hotel. Vores værelse var fantastisk og med ekstra stor altan med skøn udsigt. Gode senge og velfungerende ventilation. Vi var to voksne med tre børn, og der var god plads til alle. Maden var god, men støjniveauet i restauranten var til tider højt pga. aukustikken i rummet.
Nærmeste strand (små sten, ikke sand) var lille men dejlig, og som taget ud af en græsk film. Vandet var meget klart og med mange små fisk, og børnene elskede at snorkle der.
Alt i alt et sted vi gerne besøger igen.

Family

10/10

Exceptional

25 May 2017

AthenFan

Gepflegtes Hotel

Alles ist gut gepflegt - Putzfeen und Hausmeister wuseln den ganzen Tag herum. Das Personal ist freundlich, hilfsbereit und zuvorkommend. Das Essen ist gut, Buffet zu jeder Mahlzeit sehr umfangreich - jeder Gaumen findet etwas passendes.

8/10

Excellent

30 Oct 2016

Verified traveler

hôtel avec bon emplacement

hôtel avec des bonnes bases pour y séjourner entre 2-4 jours

6/10

Pleasant

15 Oct 2016

Veronica

Mukava ja rauhallinen hotelli

Hotelli oli perus siisti, ei mitään luksusta ja ehkä hieman kulahtaneet huoneet. Ympäristö oli aivan mahtava mutta vaatii että on auto, jos ei halua koko reissua olla vain hotelilla. Aamupala oli paras, lounas/iltaruoka aika saman tyylinen. Ruoka oli ok mutta ei sen enempää.

Partner