Peninsula Resort & Spa

10/10

Exceptional

20 Apr 2026

Kirztin

Me and my husband had an amazing time. The staff was so helpful and kind. Having all inclusive was awesome, not having to worry about getting food and finding things to do was very relaxing.

Partner

10/10

Exceptional

10 Nov 2025

Matthew

The room was great and cleaned everyday. The food on the buffet was so nice and the view from the hotel was breathtaking. Not one bad word to say. Great visit from start to finish.

Leisure Partner

10/10

Exceptional

25 Oct 2025

MURSHED

Everything was just perfect.

10/10

Exceptional

25 Oct 2025

Michael Atif helmy

Beautiful resort, friendly staff, amazing view

Leisure Friends

10/10

Exceptional

24 Oct 2025

Melissa

Unique and vastly expansive property. It was so large that there was a whole other pool and another beach we didn’t even discover until the night before our last day. Be sure to go on all the elevators as they take you to different places. A rental car place and an ATV Quad excursion is economical and within walking distance to the resort. There’s also a seaside village not far from the resort with amazing restaurants and shopping. We walked to it and took a taxi back. The taxi ride back was only 10 Euros. A taxi from the airport to the resort was about 30 min and 45 Euros. I recommend coordinating with the resort to schedule your pickup prior to your arrival. Staff was excellent and accommodating. Rooms were comfortable and air conditioned. Get a room with a private pool in it. Those rooms are centrally located in the resort and well worth it.

Leisure

8/10

Excellent

16 Oct 2025

Katherine

Overall we had a good experience. However, there were often times we were hungry

10/10

Exceptional

16 Oct 2025

Yuliia

We had a lovely stay at this hotel. I was pleasantly surprised with the food, it was always fresh, tasted good and selection/variety was impressive. Buffet always clean, and well maintained. The views from this hotel are mesmerizing, sunrise and sunsets are beautiful. The only minus for us was that if you want to go to the beach you need to pay for lounge chairs, it wasn’t very expensive. The beaches near the hotel are kinda rocky, if you want a nice sandy beach there is Agia Pelagia Beach, it’s 10 min drive. The housekeeping lady in our section was so friendly and helpful. In general all hotel staff was very friendly, we had no issues. Definitely recommend this hotel

Leisure Family

8/10

Excellent

12 Oct 2025

michael

Upgraded to junior suite lovely sea view room clean great housekeeping bathroom fine but could do with upgrade

Leisure Partner

10/10

Exceptional

08 Oct 2025

Stephen

Thrilled with our stay. Beautiful location, excellent food options, clean comfortable room with amazing ocean view. Pleasantly surprised to find out when we arrived that we had booked 'all inclusive'. Would certainly stay here again.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Ahmed

Great resort

Leisure Partner

10/10

Exceptional

07 Oct 2025

Ahmed

Amazing resort

Leisure Partner

10/10

Exceptional

06 Oct 2025

Lyla

Such a beautiful hotel, stayed for only 4 days 3 nights but we had a wonderful time, we had a private pool room everything was perfect would definitely stay here again

Leisure Partner

6/10

Pleasant

24 Sep 2025

miss j

Car park not good was a bit far from hotel reception, not much help from reception staff this is not good for a 5 star hotel. Rooms are quite spacious, good air conditioning, but bathroom on the small side no room around the sink for toiletries etc. we had a sea view room, the views are stunning, but no drying rails for swim clothes, all inclusive is not really the best as quite at lot of drinks/bars not all inclusive so it’s a bit confusing

Friends_and_family Family

8/10

Excellent

20 Sep 2025

Polina

Good entertainment at night, food ok, pools and views are beautiful, ion was clean and loved the patio set up. I would not recommend spa. Tight parking area.

Leisure Friends

6/10

Pleasant

16 Sep 2025

Parmjit

The actual hotel is amazing plus the all inclusive buffet is so plentiful enough choice for vegetarian and non veg. The dining area is very clean and helpful staff.
Our room was basic with an kingsize bed and 1 single bed. Wasn’t very happy with the bathroom with the shower head and the rain shower was not in good working order the bathroom wasn’t very clean.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Samir

My wife and I had a wonderful time during our stay at the Resort. Food is out of this world, staff are very helpful and friendly.

Leisure

2/10

Poor

12 Sep 2025

christopher

Limited to no lighting at night, needless steps everywhere…tripped multiple times. Should have probably sued them for unsafe conditions. Not a ramp anywhere…difficult to transport your luggage. No assistance finding our room/no one walked us to our bldg - spent 20 minutes trying to locate our room, no markings on any bldgs. We’re given the wrong room. People next door had loud, crying children which we heard though the walls. People kept slamming doors…very noisy! Food was horrible. Only 1 restaurant and it was NOT included in the all inclusive and is only open on Monday and Wednesday nights at a cost of $45/pp. limited lighting in the rooms, built on a shoestring budget! If you want to stay/live in a Golden Corral restaurant then this is the place for you! Food from the buffet was always cold and consisted mostly of sugar foods and carbs. It was like being trapped on the worst cruise ship ever. Were there for 4 days and given 2 drink coupons each for 2 adults for alcohol (only thing dress was beer and wine). To say I hated it and it was the worst all inclusive experience of my life is an understatement (especially when I was at an all inclusive resort during a major hurricane was better than this place. Don’t waste your time or money with this property!!!! Trust me, you’ll thank me. The only thing worse was the poor couple there for 2 weeks on their honeymoon. Meet them our last night and they were equally as miserable as we were. Zero stars! Actually negative infinity!!!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Christine

Clean, food was great, friendly staff, and lovely beaches nearby

Leisure Family

10/10

Exceptional

09 Sep 2025

Robert

Wonderful property we've stayed at twice. Very helpful front staff!

Leisure Partner

8/10

Excellent

05 Sep 2025

Alannah

Location of property was great

Leisure Partner

10/10

Exceptional

05 Sep 2025

Huong

The staff were very kind when we arrived late due a late arrival and offered us to go straight to the dining area and kitchen where we missed our dinner. We also got moved to another and much better room on our second night. We were given a bigger and better positioned room where there was less noise/people traffic.
We disliked the thin walls, we seemed to hear constant noise in the morning from rooms surrounding us. The food and drink need to improve.

Leisure Family

10/10

Exceptional

01 Sep 2025

Idan

Great resort. Night time activities more geared towards young families but would return for sure. Very beautiful!

Partner

10/10

Exceptional

30 Aug 2025

Konstantin

Perfect stay. Excellent staff. Will come back

Leisure Family

10/10

Exceptional

25 Aug 2025

Faron

Booked a 2 bedroom suite. Got given 2 regular rooms next to each other - no problem. However one of the rooms were already occupied. A shock to us both at 2am.
The hotel itself is good, we spent mostly at the salt water pool it was more relaxed. The private “beach” is a concrete landing jetty that you jump into the sea. Disappointed at first but turned out to be quite enjoyable.
Over the resort and what it offers is really good. The only negative for me was that it’s a bit isolated and there

10/10

Exceptional

19 Aug 2025

Jaggan

Very good overall.

Leisure Family

10/10

Exceptional

18 Aug 2025

Marci

Everyone was great. Staff friendly and great beaches

8/10

Excellent

14 Aug 2025

Ana

Clean and nice environment

Leisure Family

8/10

Excellent

04 Aug 2025

Danielle

The location was beautiful

Leisure Family

8/10

Excellent

30 Jul 2025

Hoi Yin Aileen

Inclusive buffet is basic but decent.
We had a family room, with 2 separate bedrooms and one bathroom. It would be better to have rubbish bins in both bedrooms. It would be better to have wall mirrors in the bedrooms. Our family of 4 had to fight for using the only mirror in the bathroom.
Housekeeping could be more detail minded. Shower Gel and toilet rolls are not replenished unless asked.
Swimming pool, private beach are all nice and decent.

Leisure Family

8/10

Excellent

25 Jul 2025

Amelia

Wonderful stay at Peninsula. The first time visiting Crete and they made our experience wonderful. The staff was very accommodating and always on hand to help.
We had hoped to visit some of the local areas but the transport wasn’t the easiest unless you were going from Heraklion.
Our toiletries also weren’t ever replenished, which was a little disappointing but the overall environment, food and even entertainment was lovely. The sea salt pool was very quiet and the private beach made it a wonderfully relaxing holiday.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Luz Yaham

The hotel, location and staff are top. We couldn‘t recommend enough this place! The hotel staff are always willing to help and solve. We fell ill and the staff quickly helped us find a doctor and also helped us cooking special food. They also immediately provided support with our booking, as a consequence of the mistake made by Expedia. Food was great and every day you can find something different, we were too unlucky we couldn‘t try them after we became ill, but even the diet food was great.

We really enjoyed our trip there and of we were to go back, we would certainly do it to this hotel.

Leisure Family

8/10

Excellent

14 Jul 2025

Chantelle Louise

We stayed for 7 nights and were pleasantly surprised by the large variety of food offered.
The hotel was fully booked but never felt like it was. The staff were friendly and helpful.
The only negative point worth mentioning is that the hotel has a huge focus on French and French speakers which is off putting for non French speakers. In the evenings the entertainment was done in French with a few words translated into English. It felt like we were on holiday in France. The hotel needs to make it clear that it is focused on French guests only so that people can make an informed decision whether they want to have a French feeling to their Greek vacation.

Leisure Family

6/10

Pleasant

03 Jul 2025

Mark

Was not a lot of food and drink options.

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Laetitia Ponde

I spent seven unforgettable days at Peninsula Resort & Spa in Greece, and it truly felt like a slice of heaven The hotel is just as described — tranquil, elegant, and perfectly suited for a relaxing getaway. The resort features three beautiful beaches , including a private one where the sea is ideal for swimming. The large swimming pool never felt crowded — sunbeds were always available, and fresh towels were on hand whenever needed.The room I stayed in was spacious. Daily cleaning was provided, however, I did notice a few items left behind the bed, which was a shame in an otherwise well-kept space. The all-inclusive experience was exceptional. A fantastic variety of cocktails, wines, spirits, and soft drinks were always on offer, and the food selection was outstanding — diverse, fresh, and consistently delicious. If I had one small critique, it would be that some of the drinking glasses weren't always cleaned thoroughly, so I often requested cups instead — a minor hiccup in an otherwise flawless stay. Unfortunately, due to a recent storm, the à la carte restaurants weren't available during my stay, so I wasn't able to enjoy that part of the experience. However, the staff.There were activities scheduled throughout the day and evening , with a lively French animation team adding energy and entertainment. From quiet relaxation to social fun, the resort struck the perfect balance.The staff were friendly and welcoming. I wholeheartedly recommend this resort and wouldn't hesitate

Leisure Self

10/10

Exceptional

27 Jun 2025

Lucy

My best friend and I had the best holiday in peninsula. It is the perfect hotel for a peaceful getaway. The location was just right, the beaches either side of the resort were beautiful. Our favourite spot was tsimiento beach bar, where we were always greeted by Mariairini, Constantina and Lorena. They were so kind and went above and beyond for us, not to mention the delicious spritz’s and cappuccinos! We love you girls! We would stay here again in a heartbeat.

efharisto!!

Maddie and Lucy

Leisure Friends

8/10

Excellent

25 Jun 2025

DINESH

We had a lovely stay in our bunglow with the sea views.
There are 3 restaurants but only buffet was open. This should be mentioned on the website.
Staff are friendly, spa was amazing and good entertainment. Would stay here again.

Leisure Family

10/10

Exceptional

23 Jun 2025

Vicki

Beautiful views. Excellent service. Great food and drinks

Leisure Family

10/10

Exceptional

18 Jun 2025

Mayssam

My husband and I went to the Peninsula Resort and Spa from June 1 to June 11, 2025. It is a great hotel on a cliff overlooking the Mediterranean Sea. The view of the blue sea is stunning. The sun was always shining for 10 days in a row. The rooms are large, and the mattresses and pillows are very comfortable. The hotel is always clean, and the fridge is filled with water bottles. The pools are very clean, and there are a lot of chairs to lounge on.
The buffet's food was extraordinary, with a huge amount of very high-quality and delicious food, always hot. They had several stations where pizza, pasta, eggs, etc., were made daily in front of the guests. They also had fresh fish, seafood, beef, chicken, and pork barbecued fresh daily. The French fries were always fresh and hot. They had all kinds of drinks and alcohol. The staff at the buffet and all the other pool bars were always smiling and ready to help. The reception staff was great and spoke many languages. The entertainment group is a hard-working team. Although the entertainment was the majority of the time in French, however, they also spoke English. The only thing that was tiring for me was the many, many stairs that I had to take every day to go down to the sea. But, if you're young and healthy, you won't have any problem with this resort. I fully recommend this resort.

Leisure Partner

6/10

Pleasant

12 Jun 2025

Mariah

Resort was great, but many false advertising, only 1 bar open in the centre of the resort, must pay to use beach chairs on the beach in which those staying at the resort should be getting for free (15euro)
Only buffet food was served the whole time as the restaurants were all closed… website says it’s open, also the bar on the beach was not apart of the all inclusive package, makes more sense to do a half board and you’ll still get the same as those with the all inclusive , the beaches and the room were immaculate but for the price you’re paying you’d expect just a little more, first time at an all inclusive in Europe and I’d say stick to going down south for the full experience

Leisure Partner

8/10

Excellent

10 Jun 2025

Christy

The room was wonderful and the staff was so nice and accommodating.

Leisure Partner

10/10

Exceptional

22 May 2025

Olha

Very happy

Leisure Family

10/10

Exceptional

14 May 2025

Nicole Emily

.

Leisure Self

8/10

Excellent

01 May 2025

Arthur

Check in staff were very good, however getting to your room can be a bit confusing the first time.

We paid extra for a plunge pool but it was not heated so was pretty useless unless you are going during summer.

Hotel was very noisy and catered mostly to French and German clientele, so as American we felt a bit out of place. All the entertainment etc was for French.

Food was ok at the buffet but not somewhwere would want to eat every day. Cocktails at the bar were extremely diluted and had minimal alcohol, so basically drinking juice.

If you rent a car, be warned to be back by around 6pm or you will find parking hard to come by.

Overall the resort was great for views and access to a few beaches, but overall would not stay there again.

Leisure Partner

10/10

Exceptional

28 Oct 2024

Verified traveler

Amazing location! Relaxing stay

Friends_and_family Family

10/10

Exceptional

26 Sep 2024

serge

Everything was perfect but i forgotbto l’épave you thé car dans thé key if you News we will sent you sorry

Leisure Partner

10/10

Exceptional

14 Sep 2024

Maria

Just had a lovely week at the Peninsula Spa Resort with my adult daughters. The hotel is substantial but on different levels on a headland with the most spectacular views. Our room for the week was spacious, including 2 bathrooms and bedrooms, comfy beds meant we slept like logs. Pool facilities are great, two to choose from as well as the terrace with direct access to the sea (deep water). Lots of lovely corners to explore with great views and a lovely sea breeze. The staff were exceptional, unfortunately my disabled daughter was ill for most of the week and the staff team dealt with us with great kindness. The entertainment team focus was very much focussed on the French majority of guests, but there was an exceptional live band one evening together with a great Greek night and a fun Karaoke night. I would happily return to this lovely hotel.

Leisure Family

8/10

Excellent

29 Jul 2024

Verified traveler

One night stay

We stayed just one night as we were catching the ferry to Santorini the next morning. Sea salt pool and beach area next to hotel were excellent. Our room wasn’t too far away from these areas and room and balcony were excellent. 2 adults and 2 teenagers all thought food was good.

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Edward

Great holiday!

Fantastic place to spend 8 day holiday. Great vibe and efficient service. We loved the tennis courts and swimming in the sea from the platform. We also enjoyed the themed evenings in the restaurant though we also enjoyed taking a break and eating out a few times

Friends_and_family Family

10/10

Exceptional

26 Jul 2024

Babatunde

An excellent resort from top to bottom; reception staff, canteen/bar staff, housekeeping and grounds folks are fantastic. The entertainment in the evening and our walk-about in the evening within and outside the resort was priceless.
This is a faultless resort - if I could score it more than 10/10, then I would have.

Leisure

8/10

Excellent

26 Jun 2024

george

Nice resort. Front desk very helpful BUT most staff not Greek speaking. Weird since I was in Greece. Also only one day out of 8 Greek entertainment. Did not go to Crete for French and German entertainment.

Leisure Family

8/10

Excellent

18 Jun 2024

Catherine

The facility is clean and well kept. However, there is a lack of staff service, there was no drink service to tables or at the pools, and little to no staff clearing tables in the dining rooms. The few staff we encountered were rude and unhelpful and groups of more than 4 couldn’t dine together. There is no evening entertainment and the pools close at 6:00 pm.

Leisure Family

10/10

Exceptional

01 May 2024

James

Fabulous

Leisure Partner

10/10

Exceptional

05 Oct 2023

OFRA

Great

It was a wonderful staying.
From the start to the end of the vacation.
The staff was kind and helpful.
The food was great.

Friends_and_family Family

10/10

Exceptional

06 Jul 2023

Adriana

Great experience

Since our arrival, Maria was very accommodating, because we had to wait for our room, she upgraded us to a water view and bigger room, also let us do a late check out, the hotel is beautiful, highly recommend it

Friends_and_family Family

4/10

Poor

20 Jun 2023

Suri

I would not rate this property as 4 star. First day, not enough towels, locked safe, broken kettle, no water bottles provided in the room, no box of kelinex in the room. Food was okay.

Leisure Family

10/10

Exceptional

20 May 2023

Irinesha Shaquille

Loved how the staff was friendly. Husband and I came for our 1 year anniversary and they made it very special. Especially for the lovers bliss package. Definitely would recommend staying here. We had the private pool room which was beautiful. The only thing I will say is eventually the resort should offer a disco or something where people can dance throughout the night. They do have nightly shows/activities but not a every night disco. Overall 10/10 would recommend staying here! ☺️

Leisure Partner

10/10

Exceptional

12 May 2023

Lissette

I had a great time

Leisure Family

10/10

Exceptional

27 Apr 2023

Evelyn

This is a beautiful resort. The all inclusive dining was exceptional. Staff was friendly and very helpful with securing taxis, giving walking directions, and providing early breakfast when needed. Would love to go back!

Leisure Partner

10/10

Exceptional

27 Oct 2022

Andras

Great location, professional staff

Leisure Partner

8/10

Excellent

18 Oct 2022

Jeffery

Food was ok and seemed to be catered to the French. Rooms were nice and fairly clean. Staff was not very friendly at times. Just seemed unhappy except for our housekeeper. She was always friendly and nice.

Leisure Family

10/10

Exceptional

23 Sep 2022

Drew

The location and property is amazing. The staff are super friendly and helpful. The food was hit and miss though. Some of it was great, other not so much. Breakfast was actually my favorite. Great value for the price overall though. Oh, and please add more signage in the lobby to help first time guests navigate the property. Especially to the 200’s. There’s a sign missing right by the elevator that would be very helpful.

Leisure Partner

4/10

Poor

11 Sep 2022

Gagandeep

there were no toiletries. I checked in to celebrate my birthday there, but to my disappointment, nobody even wished me when I did mention that it is my birthday.

Leisure Family

8/10

Excellent

10 Jul 2022

Vanessa

I stayed here a couple of days with my family. we had nice relaxing time, the sea was lovely, buffet had large selection and food was nice.

Leisure Family

10/10

Exceptional

30 Jun 2022

Pavandeep Kaur

The most beautiful resort with breathtaking views! Have never experienced an all inclusive that offers so much variety and the most fresh tasting dishes ever. The staff make you feel so welcome, just the most perfect place.

Leisure Partner

10/10

Exceptional

21 Jun 2022

Martin

The resort is fantastic. The staff is amazing. They are very caring and attentive to your needs. There iare two beaches within walking distance and the hotel does have its own private cement platform deck by the deep end of the water on their premises.

Food:
The spread of food is amazing even for a vegetarian. I had no problems finding food that i enjoyed. The hotel does a great job of making sure all guest needs are met.

Entertainment:
The hotel does have entertainment every night and they do a pretty good job of getting you involved.

Warning:
Baggage appears to be delayed on a daily basis. We had our baggage delayed and had to wait two full days before they arrived. Carry-on was taken from us at Athens due to low space inside the plane.

Advice:
Walk with a personal bag they will let you board with it on the plane. So pack clothes and other necessary for two days because the odds of you getting your baggage are very low. Some rooms don't have phones. But after reaching out to the management. We where able to get a phone. This might come in handy if you have to be making local calls to the airport about your baggage.

Must do:
There's a diving center called stay wet by the public beach. This is a must do on your bucket list. Weather your first time swimmer or and advance swimmer take advantage of this experience. The staff is amazing and take their time with you. In the water they go at your pace and take away all fears of diving. Highly recommend.

Leisure Partner

10/10

Exceptional

19 Jun 2022

Katie

Beautiful hotel and views, nice beaches, lovely food and staff. Some maintenance work being carried out could hear drilling etc outside quite a lot.

Leisure Partner

10/10

Exceptional

25 May 2022

Jocelyn Amy

The area is beautiful, the staff are so friendly and helpful and the whole place is amazingly clean. We had such an amazing time and I would definitely recommend it to anyone for a beautiful relaxing holiday

Leisure Family

10/10

Exceptional

31 Oct 2021

Emmett

Gorgeous location in Agio Pelagia. It’s got breathtaking views, secluded, but not isolated, and a white and stone design. The staff are genuinely kind, responsive, and gave us a true 5 star experience.

Leisure Family

10/10

Exceptional

05 Oct 2021

Kristin Renee

We had a great stay.

Leisure Partner

10/10

Exceptional

17 Sep 2021

stavro

Very clean resort with stunning views!! Employees are extremely friendly and their for anything you need.. especially Sophia and Jennifer..and their food is absolutely amazing!!! We will definitely be back and highly recommend you stay here..

Leisure Partner

8/10

Excellent

21 Aug 2021

Eneas

Good overall but room was basic

Amazing facilities but room was very basic.

Partner

8/10

Excellent

15 Aug 2021

Verified traveler

The location and many pool options were great. Also the private sea access with bar facilities were a nice option.
The all-inclusive is not really all inclusive as it is restricted to local spirits only, but the value for money overall is very good.

Leisure Family

10/10

Exceptional

24 Aug 2020

Constantine

Stunning resort, built right on the side of the rocky hill with access to the deep blue sea. Everything is new and sparkling clean. The view from the room was breathtaking and the amenities provided were superb. We were greeted by a very friendly lady at the front desk who upgraded us from half board to all inclusive and sorted everything out for us (Thank you Anna!) All the staff have been amazing and always keen to help and treat us to something to drink or eat. Highly recommended if you want a peaceful retreat by the sea with your family.

Leisure Family

4/10

Poor

12 Aug 2020

Eric

We were given a standard double room even though we had booked a soperior double sea view room. After 3 days of our 12 day stay, we complained quite sternly and Sophia the manager upgraded us to a Junior Suite.
This seems like a huge upgrade but in effect it was simply a bigger room.
This \"resort\" is very spread out and is not easily accessible . There is no beach. The main pool is quite small and situated right outside the dining area.
The salt water pool is accessed via a lift down 3 floors and then 56 steps down to the pool.There are no snack bars or even any type of drinks available at this pool. You have to go back to the main pool area if you want something to drink.
The \"deck\" which is simply a big concrete area, is another 82 steps down - no lift. Becuase it is all concrete it is extremely hot down there. It has a small snack bar but the all inclusive does not apply here , so if you want a drink it is all the way back to the hotel - 130 steps and 3 floors in the lift.
The Entertainment at night is simply rubbish!!! The animation team could not even keep a 3 year old entertained.
The hotel is about 45 minutes away from
Heraklion, so if you have children or teenagers there is simply nothing for them to do after 6pm.
A simply dissappointing experience and definitely not a 4 star resort.

Leisure Partner

8/10

Excellent

22 Aug 2019

Verified traveler

Breakfast, lunch and dinner buffets were fantastic for all inclusive deal. We loved our room with a sea view and balcony

Leisure Partner

10/10

Exceptional

23 Apr 2019

Verified traveler

Nice quiet location. Really clean. Friendly staff. Good selection of food.

10/10

Exceptional

01 Nov 2018

John

Friendly staff, excellent rooms, great food, Swimming in the warm sea, snorkelling, whats not to like?

8/10

Excellent

25 Oct 2018

Verified traveler

Beautiful resort and surroundings

Beautiful and clean resort, but getting here from the airport or ferry port is quite difficult if you don't have GPS. The beach is very small, but clean. All inclusive (breaking, lunch, and dinner) had many selections. Rooms are kinda small but very clean. I will be coming back again.

Partner

8/10

Excellent

11 Oct 2018

Stephanie

The hotel was very comfortable and staff were very flexible and helpful. We were upgraded as soon as we arrived. Loved the food and the pools but would have liked more musical and possibly other events rather than participative experiences because of language barriers.

6/10

Pleasant

24 Sep 2018

Verified traveler

A very mixed bag .

Its too long to write about, I will be as objective as possible, everyone wants different things.

Room cleaning, whilst the room was cleaned well, there were things missed and not replenished most days.
The food was average, some good things but on the whole nothing to shout about.

Most of the entertainment was in French which is fine if you are French. Not withstanding that, the entertainment was awful, we went twice, the first everning was \"humour\", well, it would have insulted a 5 year old, we stayed 15 minutes. The second evening, Cabaret, the music and singing were from a CD and the acting to the scores was, I cant quite think of the word, we stayed 20 mins. After that we just didnt bother.

There is a club there which caters for the guests, when these activities start the whole of the main swimming pool, snack bar and pool ares are blasted with clubbing music, so you have to vacate the area to find the salt water pool or go down the sea. This noise took over the whole area and at best for 10 people, while the rest of us went away or put up with it.
Beaches are tiny and crammed.
If sitting by the salt water pool, very nice, if you want the loo or a drink, then you have to go up ordown 2 floors.
We had a sea view room,but also faced another huge hotel.
Whilst on the balcony we were ofter blasted with music from this hotel and the opposite.

Most staff were not interactive. $45 euros stolen from room, no one in reception was at all interested, almost called us liars.

8/10

Excellent

22 Aug 2018

Verified traveler

Would go back!

We were spoilt with a new sea view room which was very spacious. All inclusive meals were not mind blowing but the food was very good with a huge variety for every pallet, this was however only available during meal times so if you have kids do not expect snacks and ice cream all day. The staff, cleanliness and facilities in this hotel cannot be faulted. There are a lot of steps as this is built into a cliff not a problem for us but wouldn’t recommend to those with walking difficulties. Choice of pools were great and the beach although you have to pay for beds and umbrellas (which in my eyes should be included for those staying at the resort) was lovely especially with the bar and superb staff. We had a fantastic visit to Peninsula and would definitely go back.

8/10

Excellent

01 Aug 2018

Verified traveler

Overall happy with the stay.

This Resort is very family friendly and the food is great. I came to this resort to relax after much island hopping and I end up relaxing the way I planned. The all inclusive food was great. the pools were nice and clean. I wish the free wifi was stronger and the room wifi was included in the all inclusive deal.

Family

8/10

Excellent

17 Jul 2018

Luz

We were upgraded from a superior room with a sea view to a room with a private pool and a sea view. The room was very nice and clean. We did have an issue with the A.C. in the room , initially the remote wasn't working and that was never fixed. The room telephone was also out of order, but it was replaced the following evening by a working one.
I didn't like that at the hotel restaurant , the different dishes weren't marked properly with a fool description of what the dish included.
Also, we booked an excursion and the bus that was suppose to pick us up didn't wait for us when we were misinformed regrading the pickup location and so we missed it , the staff didn't offer us a solution , they just provided a full refund.
The entertainment was entirely in French and we didn't know this before booking, we might have reconsidered our stay.
However, we enjoyed the room and private pool very much!

8/10

Excellent

30 Jun 2018

BakerFamily

Not the Best Experience at a BEAUTIFUL Hotel

When we first arrived we were pleasantly surprised - our room was beautiful with the most stunning view from a massive balcony. The food was great, although lacking a little in variety for breakfast (the same 2 fruits every single day). Beds were rock hard.
5 days into our time at Peninsula, there was a slow leak of water through the ceiling in our room. We notified 2 staff members (guest services and the front desk staff) and the maid also notified the front desk. We went on an excursion for the day and came back to a flood in part of our room and an even worse leak from the ceiling and part of the ceiling falling down. When we notified the front desk again they sent up a person from maintenance to clean up the mess, who told us we had to remain in our room for the rest of our stay and that he’d place a bucket on the floor for the leak overnight. It wasn’t until we forcefully demanded someone from management come up to see the leak that someone actually suggested we change rooms - about 18 hours after we originally notified them about the leak. Nobody from management ever came to our room.
The moved us to a different room, gave us a spa voucher and a few other small incentives. We’re not angry, however it became clear to us that this organization lacks communication - no one took responsibility and to us this was just very bad customer service. Someone from management should have come to our room immediately to assess the situation and make a decision about next steps.

10/10

Exceptional

05 Jun 2018

isobel

fabulous views from every terrace. quality of surroundings firstt class and ambiance within hotel serene.

10/10

Exceptional

12 May 2018

Alex

Lovely hotel with two stunning beaches

Excellent friendly staff, two secluded beaches each side of the hotel and a superb all inclusive range of food and drinks made for a memorable time in Crete.

10/10

Exceptional

18 Oct 2017

Galina

Nice hotel with amazing views

I stay at this hotel every time I come to Crete to relax for few days after / before the flight before exploring the rest of the island. I absolutely love it. Views are amazing. Staff is welcoming and friendly. Food is good. Sometimes it gets way too windy, but this is true about the whole island. Highly recommend.

Family

8/10

Excellent

16 Oct 2017

Gslina

Nice hotel

I stayed in this hotel 4 times and plan to stay more. Like it very much. It's close to the airport, which make it convinient for after flight get- before flight few days to relax. Beautiful views, wonderful staff, good food. Live it.

10/10

Exceptional

12 Oct 2017

Verified traveler

Very nice hotel! good value for this money

We really love our vacation in this hotel, as it is situated in stunning area. All across the hotel you can see the sea. Rooms are clean and fresh. I would like to have bathtub in the room as well, but it is not a big deal.
There are 4 pools, 3 accesses to the sea, big lobby area, very nice view from main restaurant. Very fair price=value.

10/10

Exceptional

16 Aug 2017

John

Beautiful Hotel

Beautiful hotel, staff was amazing, always there to please you, very clean hotel, buffet was amazing, the only thing that we wish they had more chairs for the pool area.
The all inclusive is the best.

Family

8/10

Excellent

26 Jul 2017

Sylvi

Nice beach hotel.

The hotel has beautiful views, well maintained, clean, rooms depend on the sector the views you get.
Food is excellent, variated salads, mostly French food (10 out of 10). All inclusive has many restrictions just a small list of drinks and snacks only at the main pool bar. Tsimento bar (you need to pay to use sunbeds here) all inclusive is more limited, just a few none alcoholics drinks and beer, there is no even cookies as snacks ( not reasonable at all).
Rooms, restaurants are clean, nice views.
Entertainment team has many activities, looks like they have a nice time but as most of the guest/entertainment team were French speakers, for my children was difficult to feel integrated since was hard for some of them to translate to English.
At night they have disco and entertainment really fun, we enjoyed a lot (10/10), good sense of humor.
Cons: You have to pay for towels, for sunbeds and the internet at room.
We booked a sea view bungalow. Once we arrived a young, with a lack of experience lady informed us they have no sea view bungalow available so we have to be relocated to the simple room (not comfortable beds at all) in a rude manner. We asked for the manager and she solved upgrading us the room and compensations. We had a bad time but we felt was ok what they offered. The junior bungalow has not the same \"sea view\" than the bungalow we booked ( the view was to the hotel in front).All inclusive is limited to a few hours (drinks and snacks).

8/10

Excellent

18 Jul 2017

Verified traveler

Great hotel, awful shuttle service!

Everything was great, except the airport shuttle! It only runs once an hour and only carries 7 people. We waited 50 minutes for the shuttle and then they weren't going to let all 4 of us on! He finally allowed our 4th person to squeeze in, a lady with 2 babies was not able to get on and was sobbing hysterically when we left. When we left the next morning back to airport, they used a much bigger bus, that should have been used all the time if they are only running hourly.

6/10

Pleasant

01 Jul 2017

Eva

Rooms don't look like pictures at all

The hotel itself is nice-beautiful location, ample dinner buffet with different daily options (breakfast is the same every day).
The have nightly entertainment. The staff is kind of rude but I guess that's just them being Greek?:)
If you need beach towels, get them at the front desk, not available at the beach/pool. They nickel and dime you-tiny safe is 2.5 euro a day-you will fit wallet in it only. They charge for beach chairs and umbrellas.
The rooms are bad-sorry, Expedia but the pictures you have are the premium rooms. Regular rooms are pretty bad-see photos.
No lotion or conditioner in the rooms so bring yours.
If you don't mind the outdated rooms, then I'd recommend the property.
Oh-Go to Vasilis restaurant next to the hotel-great experience, staff is amazing!

8/10

Excellent

04 Jun 2017

Verified traveler

Excellent staff and a pleasant enjoyable stay

We stayed for a week in May and had a wonderful time. Unfortunately the mini club was closed, but I would still rate the resort facilities as a really good. Food was excellent, staff were very polite and helpful.

6/10

Pleasant

01 Jun 2017

andrew

Beautiful location, but issues ruined experience

Amazing location
Food was ok, bit repetitive.
Noise from pool bar was excessive
Noise from works on grounds in morning was excessive
Bed seriously uncomfortable
Unable to leave air con on so room roasting on our return
Wifi chargeable in room

Had a massive issue with our electronic key system not working, reported to reception numerous times, keys reset, didn't work, batteries replaced on unit, didn't work. Finally on LAST day they removed the electronic key system and gave us a key. This wouldn't have been too much of an issue but our room was 4 floors down and a long walk, wasting hours of our holiday time!

Partner

10/10

Exceptional

24 Apr 2017

Monica

Beautiful views and wonderful people

This resort was a perfect stop for our honeymoon. The sea view we had was exceptional to watch the sunrise. The buffet food was delicious and there was something different every day. The hotel staff always had the biggest smiles on their faces. We would definitely come here again.

6/10

Pleasant

17 Apr 2017

Verified traveler

The room was very small. The 2 single beds were put in a room in such a way, that we could not even close the adjoining door. There was hardly any place to walk or to put our luggage.
The snacks at the snack bar were boring and same on all days. The cocktails and the drinks were diluted and not very good.
Some of the staff were rude.

8/10

Excellent

09 Apr 2017

Teresa and TG

No parking - the hotel have to do something.

Nice people, polite, professional, excellent meals, good programs, life music. Negative - no mosquito screens on the doors - is it so difficult to be installed?

Family

8/10

Excellent

02 Nov 2016

Jo

Great customer service

Room was spotless, staff nice and very helpful. Really enjoyed our stay.

10/10

Exceptional

15 Oct 2016

matthew

amazing hotel