Name: Swissotel Beijing Hong Kong Macau Center
Address: Chao Yang Men Bei Da Jie, 2, Beijing, 100027, CN

10/10

Exceptional

08 Jul 2026

Dongmei

Air con is not cooling very well.

Family_with_children

10/10

Exceptional

28 Jun 2026

Arianne

I stayed in this hotel every time I visited Beijing, So it has come to feel like a home away from home. I liked that the hotel has a simple, clean and comfortable style. I want to especially thank a hotel staff named Mango. He was very sweet and helpful, which made our stay more enjoyable.

Family_with_children

10/10

Exceptional

15 Jun 2026

Lei

Always like my stay here. Amazing breakfast. Nice pool and gym and comfortable room and bed

Family

10/10

Exceptional

09 Jun 2026

Echo

The hotel was exceptionally clean, and the staff were friendly, professional, and always willing to help. The location is extremely convenient, with direct access to the subway from the hotel basement, making it easy to get around .
Overall, I had an excellent experience and would highly recommend this hotel to other travelers.

Self

10/10

Exceptional

03 Jun 2026

Andrew

Staff were good if a bit clinical in general.

But a very nice touch - a birthday cake was delivered to our room because they noticed we had a birthday in our group! (Likely due to guest registration details.)

Room itself was superb - good fit-out, good condition, and faultless air-con and shower.

Gym was the best I've seen in a hotel anywhere in the world! Good range of equipment, well-maintained.

Only negative was the swimming pool - it wasn't in the best shape and could do with a freshen up.

Family

10/10

Exceptional

02 Jun 2026

Rachael

Comfortable rooms, very helpful staff. Just know you need a swim cap to use the pool (not sold on site)!

10/10

Exceptional

30 May 2026

Huayi

Excellent hotel with no complaints! Absolutely great location directly above the metro exit

10/10

Exceptional

01 Apr 2026

Jing

Very good experience

8/10

Excellent

01 Apr 2026

Hilton

The Air conditioning system of the hotel was off for two weeks, temperatures inside the rooms going up to 27C (80F). After talking to the front desk, the best they could do was offering a small fan.

Business

10/10

Exceptional

16 Feb 2026

Lok Yee Chloe

All staffs were professional and nice

10/10

Exceptional

31 Dec 2025

Horacio

The attention of Mr. Wilson at the reception is very remarkable, he helped us a lot and we are very grateful

Leisure Family

10/10

Exceptional

29 Nov 2025

Alan

Great hotel, friendly staff are very helpful. We had a great stay and will come back again!

Partner

10/10

Exceptional

26 Nov 2025

Christie

The new, spacious rooms are immaculately clean, and the friendly staff went above and beyond to help us. They changed our room without hesitation and even carried our luggage between rooms. Honestly, I think this is one of the best value-for-money hotels. It’s conveniently located near the subway, making it ideal for both business and leisure travellers.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Peggy

Good stay and comfort beds. The breakfast buffet is a plus.

6/10

Pleasant

31 Oct 2025

Lena

Room cleaning was not great, decoration and aesthetic in hotel was extremely plain

Partner

10/10

Exceptional

27 Oct 2025

Weiyi

Excellent location and great hotel.

Business Self

10/10

Exceptional

18 Oct 2025

Kenneth

I stay here years ago. Definitely had a great upgrade. I look forward to coming back.

Business

10/10

Exceptional

15 Oct 2025

nicole

1. Swisotel: It's in a good location, right in front of Dongsi Shitiao subway (Line 2) exit C. Great staff. Clean rooms, nice showers, comfortable beds and pillows, and soundproofing. You cannot control the room temperature, but you can open the window, and the staff will bring a fan into the room. It offers a variety of breakfast options, though it’s expensive if you don't have a big appetite in the morning. The food was tasty but not warm enough. Nearby are McDonald's, KFC, a 7/11 across the street, and other restaurants. Also, there was a surprise birthday cake!
I enjoyed my stay and I will definitely book again at this time Swissotel.

Leisure Self

10/10

Exceptional

25 Sep 2025

Daisy

great place to stay

Leisure Family

10/10

Exceptional

22 Sep 2025

Timothy

Amazing all around

Business_and_leisure

10/10

Exceptional

06 Sep 2025

Lei

Excellent stay will be back

Leisure Self

10/10

Exceptional

30 Aug 2025

Jorge

Breakfast was amazing, cleanliness was excellent, rooms were sound proof and therefore very quiet. Staff was very friendly and willing to help us in anything we needed. Location was also great.

10/10

Exceptional

14 Jul 2025

KOOI YEE

it was a great experience at Swissotel Beijing ! Early check in helped a lot in trip

Leisure Family

10/10

Exceptional

10 Jun 2025

Kenneth

Property was very clean

Leisure Friends

10/10

Exceptional

05 Jun 2025

Kerre

I had an issue with my Schengen visa (they issued me a 24 hour visa instead of a 240 hour). I had a phone number to call and the staff at the desk were very helpful in contacting the border patrol at Schengen airport to correct the mistake. They even arranged for the new Visa sticker to be sent to the reception desk for me to pick up. A++++++ service!
The hotel breakfast was a feast in itself. What a treat to start my mornings.

Business_and_leisure Self

10/10

Exceptional

25 May 2025

Li

Great location

10/10

Exceptional

11 Apr 2025

Timothy

Perfect

Business_and_leisure Self

8/10

Excellent

11 Apr 2025

YUE LOUISA HARRIS

Close to subway, a few options for restaurants.

Business Self

10/10

Exceptional

04 Apr 2025

Timothy

Great location

10/10

Exceptional

01 Apr 2025

Joao Manoel

Very good hotel, quite big rooms, excellent breakfast, conveniently located right in front of the subway station. Loved it!!

10/10

Exceptional

30 Mar 2025

D

This hotel is right next to the metro line. Easy to navigate around Beijing, it’s also convenient if you are catching an early flight from the Beijing capital airport - there’s a direct metro express line.

Leisure Partner

6/10

Pleasant

21 Mar 2025

Verified traveler

Air conditioning not working.
Front desk rude.
No complimentary carpark for room guest.

Business

10/10

Exceptional

27 Feb 2025

Kelsey

It’s very convenient to transport and the hotel is very new and clean. Staff are very friendly, very good experience.

Leisure Self

8/10

Excellent

30 Nov 2024

Verified traveler

Decent Stay

Overall a good experience. However, for some reason the room temperature is centrally controlled, NOT self controlled in each individual room. I went to Beijing in November and the room was very stuffy and hot. I had to get a couple fans to maintain the air flow.

Friends_and_family Family

8/10

Excellent

24 Nov 2024

thaddie

Pleasantly nice

Gd stay next to metro

Partner

10/10

Exceptional

23 Nov 2024

Timothy

Fantastic!

Business_and_leisure Partner

10/10

Exceptional

25 Oct 2024

Fengshi

Will return if I visit Beijing

Stayed for a week for work. Most convenient location, right next to a subway station. Absolutely comfortable bedding. Quiet and clean environment. Super helpful staff.

Business

8/10

Excellent

27 Sep 2024

YUE

Convenient location and restaurants around. close to subway

Business Friends

8/10

Excellent

10 Aug 2024

Xiaoqing

Could be better

The hotel just went through renovation, however the Reno puts the used to be 5 star to a 3 star inn type of place, and the price is not justify the condition. But in general it’s fine considering the price is still cheaper in Beijing compared to other hotels in the same category.

Business

10/10

Exceptional

07 Aug 2024

Asaph

Super helpful staff, friendly towards foreigners. Was assisted multiple times - directions, tour bookings, recommendations etc. Special thanks to Mr Spring Si and Mr Lang who helped me with arranging and booking a tour of the Great Wall, Tian An Men Square and Forbidden City Tour.

Location is great too - being right beside the metro, it was super convenient to get to shopping centres and the train station. This offered a great alternative (faster) to being stuck in the Beijing traffic.

Nice and clean room.

Overall, would highly recommend.

Leisure Family

10/10

Exceptional

14 Jul 2024

Arianne

Everything is up to date except for the shower room. We will definitely stay again if we visit Beijing again!

Leisure

10/10

Exceptional

30 Jun 2024

Xuena

Very nice hotel. Great location! Helpful staff!

Leisure Family

4/10

Poor

18 Jun 2024

Dominic

- Shower in my room not well designed. The lowest part of the shower was below the drain so if I have two showers between room cleaning you have to step into cold wet standing water which is a health and safety issue. The hotel must know this is an issue but still sells the room.
- inconsistent service. Sometimes I was left enough towels others I wasn’t. Sometimes room was dressed down in evening others it wasn’t.
- maid service wake you up early when most hotels I’ve stayed in know when a guest is in their room and leave them alone.
- swimming pool needs a cap to be worn. I was provided one but my brother was turned away.
- the staff are very efficient but in doing so seem a touch cold which is really unusual when I compare hotels across Asia where there is a blend of efficiency and warmth.

Leisure

10/10

Exceptional

22 May 2024

HUA

Right next to exit C Dongsi Shitiao Subway station. One stop away from Dongzhimen express line to PEK.

10/10

Exceptional

30 Apr 2024

Ng Hang

Near subway station

Leisure Family

10/10

Exceptional

25 Apr 2024

Battulga

Excellent for its value

8/10

Excellent

24 Nov 2023

Adam

Great stay! Clean and advanced amenities. Only downside is the rooms did not have air conditioning, so sleeping at night was very hot.

Leisure Family

10/10

Exceptional

20 Nov 2023

chun Rui

Hiding Pearl

8/10

Excellent

21 Jul 2023

Juanjie

Very convenient location

Leisure Family_with_children

10/10

Exceptional

01 Jul 2023

Verified traveler

Can it be better?

Amazingly nice people, comfortable accommodation and superb location. What more can one wish for?

Knut

Business

10/10

Exceptional

27 Nov 2018

TF

Staff was very helpful regarding one problem; I got an upgrade free of charge; Hotel is close to Beijing subway.

6/10

Pleasant

25 Nov 2018

Verified traveler

Really old property. Carpet smells bad. Excellent location.

Business_and_leisure Self

8/10

Excellent

08 Nov 2018

Verified traveler

WF from Vancouver

The shower head did not work properly, they upgraded me to a suite once there was room available. The front desk staff are helpful. The breakfast was really impressive. The location is excellent, right outside the subway station.Overall it was a pleasant stay.

Family

10/10

Exceptional

08 Nov 2018

Denis

Loved the location, steps from subway system. Since our visit was sightseeing , being close to an easy transportation network was a plus.
Staff friendly and helpful.
Hotel clean.

8/10

Excellent

08 Nov 2018

Alexander

Great value for money. Awesome location.

I stay at the Swissotel whenever I am in Beijing. While the rooms are a little dated, they are comfortable and clean. The best thing though has to be the location. Situated on top of a subway station and very close to SaiTun/SOHO area.

Family

8/10

Excellent

30 Oct 2018

Verified traveler

Double, not Twin bed

Reception staff was not very understanding of my insistence on a double room, which is what i had booked, and NOT a twin room, i took the initiative to ring to confirm an evening checkin, but was still asked by management what time i rang, as if that should matter. Alas with a heavy heart the senior checkin staff let me get 'upgraded', the room looked no different to standard double room, but with bar facility.

2/10

Poor

24 Oct 2018

Edsanta

Hotel is old and in very poor condition with MOLD, rust, broken tiles , “tap water is not safe to consume” and many other unsafe health conditions. Don’t go there!!!

10/10

Exceptional

21 Oct 2018

Jing

Very convenient! Will be renovated soon. Guess price will go up after that.

4/10

Poor

19 Oct 2018

Alan

In need of renovation

Hotel is very close to the subway which is great but it is quite rundown and in need of upgrading. Wall paper was peeling off walls. Shower water pressure was low - shower into bathtub.

10/10

Exceptional

17 Oct 2018

Alfredo

The Swissotel has a good reputation, it provides good quality food and the gym and spa (including the swimming pool) are very well kept, however this property is in need of repairs. What made this hotel stand from the rest is the quality and efficiency of service of the staff working at the Executive Floors.

10/10

Exceptional

04 Oct 2018

Rose

The only hotel we stayed in in China that had a pool and spa. The concierge was fantastic. Big rooms and close to metro.

10/10

Exceptional

24 Jul 2018

Junfeng

Great stay overall

Super convenient location... Friendly staff... Loved my stay... Will be back again...

6/10

Pleasant

29 Apr 2018

Verified traveler

Picked this hotel just because it is close to the place I work.

10/10

Exceptional

13 Apr 2018

Humza

Very convenient

A good hotel in Beijing city center. The location is very convenient as it's right next to the subway station and quite close to most places. The room was comfortable and of decent size with nice bathroom and amenities. Breakfast options were good with many Western options. Will definitely stay here again when I return to Beijing.

10/10

Exceptional

11 Apr 2018

Verified traveler

GREAT EXPERIENCE. Clean, easy to get to and plenty of bang for our buck!

6/10

Pleasant

22 Jan 2018

Gary

Internet is horrible lots of hiccups and slow.

10/10

Exceptional

10 Jan 2018

Verified traveler

Very nice place

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10/10

Exceptional

02 Dec 2017

Kristen

Good location

So easy to access the metro station as it is right opposite the hotel. It is also walkable between Sanlitun and the hotel. Very good service as well.

8/10

Excellent

26 Nov 2017

Verified traveler

Review of visit

Good for a business trip.

8/10

Excellent

12 Nov 2017

Verified traveler

Good stay. Comfort bed, bath and heating. Walking distance to a lively district. A bit of cigarette smell in the room that I can forget.

Family

8/10

Excellent

05 Nov 2017

Kenneth

Consistent and fine

It is consistent. I have stayed here before and probably will again. It could use a makeover, but the staff are good.

10/10

Exceptional

08 Oct 2017

Brad

Perfect location

Perfect location next to subway and the staff is very helpful

8/10

Excellent

07 Oct 2017

yong lee

Personal service

The spoken languages in English is average

Family

6/10

Pleasant

22 Sep 2017

Monty

Where is my booked king bed?

Checked in around 8:00Pm but told that no king bed was available due ti the full house. Told that I checked in late. I booked a king bed via Expedia and even it was not a guaranteed, hotel shall do something better than just \"full house\". Stayed in this hotel all the time when I visited Beijing. I still like this hotel's convenient location, however, been a gold + member of Expedia for years did not get any advantage or at least get the bed I booked.

8/10

Excellent

26 Aug 2017

margaret

V close to the subway and restaurants

Really pleasant. Staff v knowledgeable and good English

10/10

Exceptional

29 Jul 2017

Verified traveler

Great location

Good hotel in a great location to explore the City. Very helpful staff.

Family

10/10

Exceptional

28 Jul 2017

Jake

My preferred hotel on trips to Beijing

It's not then newest or the fanciest, but when you account for the price, location, and service received, I am convinced that it is one of the best hotels in Beijing (friends tell me it actually was considered the best hotel in Beijing, twenty-some years ago). The building itself has seen better days and could do with a remodel, but the facilities and service are top notch. It has the most comprehensive gym of any I've seen in a hotel, including free weights and a rowing machine. The lobby bar, Flow Lounge, is a nice and quiet place to have a conversation with friends or colleagues, and they make a decent cocktail too. There aren't many hotels where the doormen are one of the things that stick out to you, but the guys here are pros at greeting guests, giving directions, or calling a taxi for you. There's a metro station entrance literally right outside the front door, and it's also a five minute taxi ride or twenty minute walk to Sanlitun, where you'll find tons of great restaurants, bars, shopping, and nightlife.

6/10

Pleasant

24 Jul 2017

Verified traveler

The air-conditioning was poor. As a result, the room was hot and uncomfortable. I complained about it to the front desk; they said they would check it out. However, nothing came out of it.

8/10

Excellent

20 Jul 2017

Joane

Could be improved!

I didn't understand the breakfast special when I was checking in so I declined it. When I understood it later the next day after talking to the restaurant staff, the front desk would not let me have the breakfast special price. The staff's English appears to be the limiting factor. Or the the hotel is just too stiff in its policies. Not happy about that. The restaurant staff also keep giving me the wrong information about its dinner buffet. At first I was told two times \"yes\" the half price starts at 6:00 pm. When I was paying the full price bill, I was told it starts at 8:00 pm. The hotel needs to have its offers in clear English.

8/10

Excellent

12 Jul 2017

Donna

We had a great stay. The rooms were very comfortable. Hotel is very close to metro line. Concierge was very helpful to get us tickets to an acrobats show. The entrance to the hotel was a little difficult to get to. It would have been nice if breakfast was included.

Family

8/10

Excellent

07 Jul 2017

Verified traveler

Good value and convenient

The subway is right outside the hotel. It is located in a quiet and nice area. Room is clean.

8/10

Excellent

19 Jun 2017

Verified traveler

Good deal for the price

I had a good experience with the hotel. Breakfast is more expensive than usual, but the quality is good. The room is very clean, though the shower door and floor could use some renovation. Location is convenient, right next to the Dongsi Shitiao subway station.

10/10

Exceptional

15 Jun 2017

Michael

Beijing made easy

Only several steps from the Metro station. So kind at reception, easy place to great around Beijing from.

6/10

Pleasant

07 Jun 2017

Peter

Bejjing week days

Not a good value for money

Family

6/10

Pleasant

29 May 2017

Tony

Old but convenient

Building looks old and is old, room is small and outdated; however, it is right next to subway station, very convenient to travel using subway

4/10

Poor

25 May 2017

Verified traveler

Very old

The hotel is very old. Its decor is out of date. The room is dilapidated and looks a bit dirty. The lift lobby is drab and has a soggy smell. This is a Swissotel that charges the usual Swissotel price but offers a two-star experience. The only comfort is its proximity to the metro station and the airport express line.

10/10

Exceptional

22 May 2017

Verified traveler

Superb Hotel close to Metro station

The hotel is great with very comfortable and clean bedrooms. The staff is very helpful. Very expensive breakfast. Close to metro station to transport you to main attractions.

8/10

Excellent

20 May 2017

Ray

nice hotel

Beautiful hotel and centrally located next to the subway. Within walking distance to several markets.

10/10

Exceptional

04 May 2017

Verified traveler

Almost swisshotel

it was a pretty decent hotel with nice pool and gym. perfect location. good internet connection that i can access blocked sites without VPN. lovely staffs. prompt cleaning. HBO on the TV.
>>>>> all is well EXCEPT the cigarette smell in my room it was so horrible it makes everything worse.<<<

4/10

Poor

24 Apr 2017

Verified traveler

No A/C

Seems like Beijing has a a/c rule. In April the a/c are not allowed to be turned on. The room was not just a little warm, but HOT and very uncomfortable.

10/10

Exceptional

23 Apr 2017

Neyde

Good service and excellent staff.

8/10

Excellent

01 Apr 2017

akeem

Very good. Need to include breakfast

Was comfortable and price well but it should of included breakfast

8/10

Excellent

10 Jan 2017

Kevin

Size of room

In the Expedia website, the hotel described the room size as 700 square feet. I travel and stay at hotels every month. The room size was not much bigger than 500 square feet, a little disappointed as I like large rooms. I have stayed at the Swissotel before, other than the room size for this particular reservation, the hotel is clean and the staff are very nice and attentive.

10/10

Exceptional

02 Jan 2017

Verified traveler

Close to subway

Nice hotel that is convenient for transport, food, supermarkets and 24 hrs convenient stall. Super good for tourist... especially for cold weather.

2/10

Poor

08 Dec 2016

ganzorig

Never stay in there!!!

in European countries many Swissotels are just perfect, clean, nice and comfortable; but this Swissotel was terrible, everything building, furniture and all facilitates are very old. Plus, service people were not really friendly.

8/10

Excellent

06 Dec 2016

Kenneth

Central

Central and convenient--but a little worn

4/10

Poor

03 Dec 2016

Kenyan Gary

Disappointing stay!

Central heating temperature setting was not operational, only on and off. Even when it was shut off, the room was extremely hot and I had to open the window to cool the room down. However, with the window open, you hear the construction banging noise in the middle of night and air pollution coming into the room. So it wasn't able to sleep during my stay there. Also, the toilets and drainage were constantly making flushing noise and emitting unbearable sewage smell from time to time. It was totally disgusting because the room was hot and it smelled like a dirty washroom.

I've been complaining about the heating and cooling inssues for the past 10 years! They still haven't fixed it for some of their rooms. This is a 4 star hotel and the condition of the room from time to time is worse than a 2 star. I think the issue with the heating is it's centrally controlled and the thermostat must locate in a cooler part of the building. When I complained to the reception during my check out, she was laughing and didn't take me seriously.

10/10

Exceptional

02 Dec 2016

Anyali

Very good hotel

Clean and comfy room, nearby subway station and 7 eleven. Nice staff! Will stay again!

6/10

Pleasant

23 Nov 2016

Verified traveler

good hotel close to metro

I appreciated the fact that this hotel was only about 50 meters to the dongsishitiao metro station.
It had a high standard in general.

8/10

Excellent

18 Nov 2016

Jonathan

Very close to Metro

When I arrived I was told my reserved room type wasn't available but they upgraded me to an apartment which was very spacious with a kitchen, living area and bedroom. The room was very clean and comfortable. The hotel is just a few steps from Exit C at Metro Dongsi Shitiao. I couldn't find nearby food so I traveled 1 metro to Donzhimen for food and supermarkets. The Gym is also well equipped.