Name: Crowne Plaza Beijing Chaoyang U-Town
Address: No. 3 Sanfeng North Area, Beijing, 100020, CN

10/10

Exceptional

28 Jul 2026

Jennifer

The hotel was well located near a subway which was about a 10minute walk away. Easy access to Taxis and Didi as they come straight to the outside of the hotel. The staff were helpful and the facilities on offer were everything you could need. Excellent options for dinner which we would highly recommend the buffet dinner. All you can eat and drink for about £18. The breakfast was an excellent variety of food to meet all tastes and was always well stocked.

10/10

Exceptional

27 Jul 2026

Tianjiao

Zoe has been very helpful during our stays. The front desk and lounge staff were always warm and welcoming. We enjoyed the tea selection in the lounge.

10/10

Exceptional

23 Jul 2026

Lei

excellent location amazing staff. We enjoyed our stay.

8/10

Excellent

13 Jul 2026

Mike

Great Location and Value, with a Few Minor Connectivity Issues
My wife, our son, and I recently stayed in a twin bed room at the Crowne Plaza Beijing Chaoyang U-town. Overall, it was a great base for our family trip. Here are our main pros and cons:
Pros:
Excellent Mall Connection: The hotel connects directly to U-town, which is incredibly convenient. After landing in Beijing around 4–5 PM, we were settled into our room by 6:30 PM. Being able to just head downstairs for a quick, delicious dinner before jet lag set in was a lifesaver.
Location: Situated inside the 2nd Ring Road, making it a very convenient pickup spot for tour groups. It’s also only about a 30-minute taxi/DiDi ride from the airport.
Fantastic Fitness Amenities: The gym is fully equipped for strength training, cardio, and yoga. The separate side studio is a major plus if you want to do your own HIIT or yoga routine without taking up space on the main floor. The indoor swimming pool was also a huge hit with my wife and son.
Value: Exceptional value if you can book it for under $100 USD/night.
Cons:
Unreliable Wi-Fi: The internet connectivity was a major downside for me. While I could connect to the Wi-Fi network, I frequently got no actual internet access. This ended up eating significantly into my cellular eSIM data plan.
Average Views: The view from our room was nothing spectacular—just a standard view of the city blocks.
Verdict: Despite the frustrating Wi-Fi, the location, price point, and amenitie

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Cory

For an international type hotel, hardly anyone spoke English. I understand I am in another country but we had to use a translating app to get the simple questions answered. During our stay, there was a lot of rain. It was noted in the gym and the lobby the roof was leaking significantly. Other than that this day was good the beds were comfortable and the hotel was near enough to everything that it made our overall stay enjoyable and would come here again.

10/10

Exceptional

10 Jul 2026

Bradley

Great hotel and definitely recommend!

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Daniel

Maybe it is Beijing but the hotel was less luxurious than the photos depicted. Minimal amenities and strange layout of the sink, made it difficult to have anything on the counter. Maybe perhaps it was due to the older age of the hotel. Received 3/5 stars with 1 star deducted for value and 1 star depicted due to age and amenities. Overall OK, but location was good and staff were helpful.

6/10

Pleasant

02 Jul 2026

William

This hotel was very poor value for money. Every hotel I stayed in China had a laundry. This was not the case on this property. The room I stayed on the 9th floor was not good enough. Very tired with very old fittings. Bathroom shower and hand basin seals were leaking in many spots and non tiled walls felt a bit slimy. Toilet seat was coming out of place. The only good thing about this hotel was the entrance directly to the mall next door.

Family_with_children

10/10

Exceptional

02 Jul 2026

Yuan

We had a wonderful stay at Crowne Plaza Beijing Chaoyang U-Town. The hotel was clean, comfortable, and the staff were always welcoming and professional.

A special thank you to Zoe for her exceptional service. She noticed from our reservation that our child was celebrating a birthday and thoughtfully prepared a lovely surprise gift for him. It was such a kind and caring gesture that made our family feel truly valued. Zoe’s attention to detail, warmth, and genuine hospitality made our stay even more memorable. She made our child feel so happy and gave us a lasting impression of the hotel’s wonderful service. We will definitely stay here again and highly recommend this hotel to anyone visiting Beijing.
Yuan Gao

Family_with_children

10/10

Exceptional

30 Jun 2026

Johnny

The mall is basically inside with the hotel which the most awesome thing ever! Tons of shop and restaurants, my kids love it!

Family_with_children

10/10

Exceptional

24 Jun 2026

Tina

There is no air conditioning in the gym.
Everything else is great.

Nicole Lu was a great concierge.

10/10

Exceptional

10 Jun 2026

Cheng Hwee

I’d like to commend Mia Dong at the front desk. She was incredibly patient and went above and beyond to guide me through the app - from booking the train to helping me place a supper order via your food app when I had trouble signing in.
Her willingness to help really made my stay smooth and stress-free. Overall, the staff and experience were excellent.

Family_with_children

10/10

Exceptional

07 Jun 2026

Balraj

Everything was great. Great location, staff was very helpful. Rooms, swimming pool and gym was very well maintained. Variety of options in the breakfast.
Access to U-Town shopping mall was great factor and lot of restaurants nearby.
Musa helped me to order some shopping items.

Family_with_children

10/10

Exceptional

06 Jun 2026

Chao

Very friendly and helpful staff.

Partner

6/10

Pleasant

30 May 2026

Jose Martin

The front desk and maintenance people were excellent.

The facilities need to be improved.
1. The safety deposit box didn’t work well despite crews coming 3x to fix it.
2. The bathroom door was heavy and wouldn’t close well.
3. Communication was very difficult since restaurant people couldn’t speak English.

Friends_and_family Family

8/10

Excellent

29 May 2026

Vaclav

Amazing location. Staff was super friendly and helpful... just the bench next to bed was full of stains. Hotel would need some refresh. But overall was clean and location is super amazing close to many restaurants

Friends_and_family Family

10/10

Exceptional

27 May 2026

Yuan

great location for visitors who want to explore the city on their own.

Family

8/10

Excellent

20 May 2026

Amarbayasgalan

Great location. Nice but aging hotel. Hallways smelled a little bit. Pool and the gym was very good. Didn’t try the breakfast but it looked good.

Partner

10/10

Exceptional

19 May 2026

Louis

The staff and location of property are wonderful and amazing. Well done!

10/10

Exceptional

08 May 2026

Weihong

Very good hotel with great loxation

Family_with_children

10/10

Exceptional

03 May 2026

Federica

Very good choice at breakfast. Staff speak poor English but they're all very helpful.

Friends_and_family Friends

8/10

Excellent

02 May 2026

Shaun

Conveniently connected to a shopping mall!

Breakfast wasn’t great, variety quality and service can be improve.

10/10

Exceptional

16 Apr 2026

Anuj

Top rated breakfast and delicious. Health center was super clean and organized. Rooms were spacious and quiet. Staff very helpful.

Family_with_children

6/10

Pleasant

15 Apr 2026

Karen

It was not worth its money. Location was a bit far from the subway. Room was relatively small and old. The only good thing is there is a mall next door so no need to worry about food

10/10

Exceptional

13 Apr 2026

Elizabeth

Wonderful!!! VERY clean and highly recommend. Loved !!!

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Siu Tjing Tammy

Next to shopping mall. Good breakfast. Clean and spacious rooms

Partner

10/10

Exceptional

12 Apr 2026

Lionel

Great place to stay in Beijing. Close to heaps of restaurants and shops. The room was clean.

Self

10/10

Exceptional

09 Apr 2026

Pamela

Great location, friendly staff and shopping centre next door

Family

8/10

Excellent

08 Apr 2026

MICHELLE

A bit hot for the first 3 nights in hotel room but Beijing temp around 10 degree at night time so it’s ok finally … overall it’s good

Partner

10/10

Exceptional

07 Apr 2026

Stephanie

Absolutely perfect stay! Staff could not do enough to help even when my package was delivered to an alternative address they rang and sorted it out for me. It was my husbands birthday whilst we were there and we had a cake delivered, room decorated and a fruit bowl on arrival. The amenities in room were wonderful, shower, bath, robes, slipper and a very comfortable large bed were wonderful. Location was great and approx £8 in a didi from the airport and the same to train station for bullet train . There is a mall adjacent with a large food court in the basement and a Starbucks next to hotel. Would highly recommend this hotel and would not hesitate to stay here again if or when we are in Beijing again.

Partner

4/10

Poor

31 Mar 2026

Zeba

The rooms are extremely dated, the cleanliness standard is really poor. The linen had holes, I found hairs on my pillow. Notable build up of dust in the unit with the fridge and behind the desk. I have terrible dust allergies so this was not great. The pillows smelled and the bathroom shelves had mould as well as the grout. The taps were limescale, the bathroom amenities were almost never refilled, (toothbrush, toothpaste) the hairdryers are at least 10-15 years old. Outlets falling off, heavily stained lobby carpets and extremely old and yellowing telephones. The breakfast is 70% reheat of last night's or night befores dinner - I am 100% sure of this being true because I arrived at 6:30am for breakfast, which is when it opens, and the noodles were cold in the tray currently warming up. Breakfast options are very poor and gross, the fruit selection is even worse. If you don't know what a 5 star hotel looks like, then go ahead and book. Had to change my room because of cleaning issues, but you simply cannot fix so many management issues. This is no fault of the reception who tried their best to accommodate but if you're going to be handing yourself stars this was worse than a 3 star hotel. I've stayed in hotels across the globe and this is by far the worst. I lost numerous hours trying to resolve housekeeping failures that shouldn't be my job. Wouldn't recommend this to anyone.

4/10

Poor

30 Mar 2026

Wade

Maybe instead of spending your money on robots that clean the entrances you can fix your air conditioning in the room?

10/10

Exceptional

30 Mar 2026

Richard

Amazing hotel, great location. Breakfast was great with a lot of variety, both Chinese and western dishes. Nice gym, great pool and sauna. Staff were superb. Definitely a 5 star hotel and if I return to Beijing I will stay here again.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Roxanna M

very nice

Partner

10/10

Exceptional

13 Jan 2026

ngaihang

Clean, nice staff. Close to a decent sized mall. Dinner buffet was well worth it too

10/10

Exceptional

01 Jan 2026

Kenjin

We thoroughly enjoyed our 8 night stay at Crowne Plaza Utown Beijing. Particular shoutout to Maria, Musa, and Ivy for making our stay so welcoming and comfortable, and for being very supportive when we encountered urgent issues. We appreciate the impeccable service and hotel facilities/provisions and would happily return for another visit next time we head to Beijing

Leisure

8/10

Excellent

29 Dec 2025

Emily

Room is clean. Breakfast food is alright. Staff some are nice, room service is good

Leisure Family

8/10

Excellent

21 Dec 2025

LEE

Clean room, but need upgrading as room furniture are not in good condition.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Bernie

All was good

10/10

Exceptional

25 Nov 2025

Niya

The hotel is located at a great location. Staff are friendly and helpful. Gym, swimming pool, and sunna are very clean. I highly recommend this place.

Leisure Family

10/10

Exceptional

24 Nov 2025

Wing

The room was very nice and spacious! Swimming pool was very nice too! The staff was also helpful to helping me book my excursions and taxi driver.

Leisure Self

10/10

Exceptional

13 Nov 2025

Wayne

Really great service - staff went out of their way to spoil me for my birthday and arrived to find a beautifully handwritten note and a cake in my room. The floor staff (i think the ladys name was Maria) was particularly helpful and personally came up to me at breakfast to wish me too. Can highly recommend!

Business

10/10

Exceptional

07 Nov 2025

Hrishabh

Clean, spacious room. Very helpful staff

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Clarissa

Room was clean. Check in was simple and smooth with no trouble at all. Room was not ready for us when we arrived but we were able to leave our bags at concierge and go shop. It really was a plus that the hotel was linked to a mall right next door! When we could check in, it went well and we also collected our packages that we ordered in advance at the concierge desk. Seeing that we had many things to transport up to the room, the concierge staff kindly sent up two automated robots with our packages, freeing up our hands to take the rest of our things. We also had an external laundry vendor come collect our clothes and the staff kindly handover our stuff to them because we were not available the whole day! Overall it was a very pleasant experience staying here and would recommend it!

Leisure Friends

8/10

Excellent

26 Oct 2025

Saydi

Excellent Stay – Outstanding Staff and Impeccable Maintenance

Our recent stay was truly wonderful. The entire hotel team deserves praise for their kindness, professionalism, and constant attention to detail. Although the property is not new, it is in perfect working order — a clear sign of excellent and careful maintenance.

The location is also a major plus: the hotel has direct access to the adjacent shopping mall, which is more than enough for most visitors, offering countless restaurants and shops. The metro station is roughly a ten minute walk away if you keep a brisk pace.

The only disappointing aspect of our experience was the airport transfer service. Unfortunately, I cannot recommend it — It was significantly more expensive than other available options booked independently online, the driver arrived late, was not properly dressed, did not assist with the luggage (even though my parents are in their eighties), and spent the entire drive on the phone.

A poor first impression that, thankfully, was quickly erased upon arrival thanks to the hotel’s exceptional staff.

I must give a special mention to Ms. Maria, who greeted every guest at breakfast with a warm smile and a cheerful “good morning.” We often met her around the hotel, always kind, caring, and ready with valuable recommendations.

Thank you, Maria — your presence made our stay simply better.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Helen

Fabulous

Fabulous hotel in the heart of Beijing. So quiet and comfortable with lovely clean spacious rooms. All the staff were friendly and helpful. One of the best hotels we have stayed at. Highly recommended

Partner

10/10

Exceptional

19 Oct 2025

Bridget

The staff were most helpful. Room is clean . Just our wash basin didn’t drain well enough

Leisure

10/10

Exceptional

17 Aug 2025

Min

Great

Leisure Family_with_children

10/10

Exceptional

15 Aug 2025

Cesar

Very good experience, would stay again.

Leisure Friends

10/10

Exceptional

10 Jul 2025

sheng kang

Close to the shopping mall and have a lot of dinning options.

Leisure Family

10/10

Exceptional

17 Jun 2025

Francesco Sebastiano

Very spacious, modern and well equipped rooms. Staff at front desk was friendly however we had some small difficulties speaking english with them.

10/10

Exceptional

25 May 2025

Soo

My stay here was made even more special by Abby Wu who helped me with checking in and making my stay more memorable by sending fruits up to my room and making sure everything was easy and convinient. I would like to thank Abby very much for her help and assistance.

Business Self

8/10

Excellent

19 May 2025

edward

Enjoy the very pleasant stay there

Leisure Partner

10/10

Exceptional

06 May 2025

Riad

Sauber , Personal sehr freundlich

Partner

10/10

Exceptional

01 May 2025

Simone

Very nice rooms with very high standard of cleanliness. The breakfast is also very nice

10/10

Exceptional

12 Apr 2025

Gregory

I was fortunate to be able to stay here for 10 days. It was perfect in every way - especially the quality of everything, and it was connected to one of the largest malls in Beijing.
The staff was very pleasant and hard-working.

Leisure Self

10/10

Exceptional

03 Apr 2025

James

Excellent stay

Debby at Check-in, Li at the Concierge Desk, and Zoe in Guest Services all went beyond the call of duty to make us feel welcome. The room was large and comfortable. Breakfast buffet was varied and plentiful. Great location, about a 5-7 minute walk to Chaoyangmen Subway Station.

Partner

4/10

Poor

30 Mar 2025

Gordon

The staff were amazing , Great shopping and restaurants next door , Breakfast was great, but the room was terrible. The temp was set on central control at 26.5 deg so it was hot at night and you have no control other then to turn it off and open the window , the drain in the shower did not drain the water fast enough so you had a time limit on showering before the water would spill out onto the floor , the pillows are terrible , no stationary , no mini bar , lights in the main room were broken.

Leisure Family

10/10

Exceptional

18 Mar 2025

Hui

Great location, easy access to subway, shopping, variety of restaurants. Super nice staff. Love the gym, swimming pool, sauna, and the little robot for food delivery. Will stay again!

Business Self

10/10

Exceptional

04 Dec 2024

Celine

Abby was very helpful in our trip. Very goood!

10/10

Exceptional

02 Dec 2024

Mak

Expected quality of services, cleanliness and amenities for a hotel of this standard. Give 4 stars for the facilties as the maintenance of the indoor swimming pool was a letdown given that it took them more than 5 days to do so, coinciding with my length of stay. I thought it could have been faster. The free upgrade of hotel room given as a first time guest was a well received pleasant surprise.

Overall, it was still a wonderful stay nonetheless.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Ramanjit Singh

Great staff. Enjoyed my stay. Thank you to all

Leisure Self

10/10

Exceptional

19 Sep 2024

Verified traveler

Good location, Friendly staff

Good choice to stay in Beijing. Near a shopping mall, not far away from metro station. Easy to go to tourist attractions as well. With a nice swimming pool and gym, you could also relax here.
中秋期间入住，价格很合理，客房服务员每天把房间打扫的很干净，感谢！

Friends_and_family Family

10/10

Exceptional

09 May 2024

Terrence

Very large varied buffet breakfast. Quiet room even though close to elevator. Very comfortable beds. Convenient to shopping, restaurants and walk to subway.

Leisure Family

8/10

Excellent

09 Apr 2024

Alexander

Everything was good! Excellent breakfast! However, for mid April with embient temperature up to 28C, hotel A/C sytem was not warking due to season. Room temperature was reaching 29C during day time!

Business Self

6/10

Pleasant

29 Mar 2024

Verified traveler

Average Stay

Quite a dated hotel with dated rooms, lots of water damages

Business

10/10

Exceptional

22 Mar 2024

YUE

I love everything about this hotel, although I had not had opportunity to try all the amenities. Friendly and helpful staff, professional service, excellent location.

Business Partner

10/10

Exceptional

21 Mar 2024

Kiok Yang

We are a couple in our 50s. We decided on this hotel from information posted in the internet. The hotel is connected to a shopping mall and the Ministry of Foreign Affairs Complex Building is across the road. A 10 minutes walk to a MRT Station provided convenient transportation to tourist attractions in the city. Plenty of choices for food in the mall and adjacencies. Safe environment, next to Starbucks, policemen from across the road can probably hear you shouts. As the hotel is situated in the city, adjacent to commercial office buildings, the adjacent roads are busy during office hours. Hotel provides a variety of local dishes for breakfast. Our room on level 7 came with a deluxe king bed. Average size, good for a couple, furniture is a little dated. Calls to service desk were made to replenish mineral water bottles and replacement of floor mat. While these were oversights from room cleaners, responses from service desk were prompt, within 5 minutes on both occasions.
A special note of commendation to the duty managers (Mr Musa and Mr Cola Hsu) during my stay from 29 Feb to 5 Mar 24. Both managers were very helpful and facilitated with our day tour bookings, hotel transfers to train stations, directions information and transportation requirements. Both gentlemen made the stay memorable, thank you very much.

Leisure Partner

10/10

Exceptional

20 Mar 2024

Jason

I enjoyed my stay here. Nice hotel and friendly staff.

10/10

Exceptional

10 Oct 2023

Lan

A great choice for visiting Beijing

Nice clean hotel in a prime area in Beijing. Big 'Thank you!' to the service staff at the 6th-floor dining, lobby bar, front desk, and room services - they are very attentive, polite, and efficient. Highly recommended. Will definitely stay there again.

Friends_and_family Family

6/10

Pleasant

06 Aug 2023

Phi-Phi

Room card didn’t work 4 times! Bathroom had a sewage smell from time to time. Breakfast was cold and the layout of the drinks/food was placed all over the place. The hotel is within the shopping mall which is great and the staff were very friendly.

Leisure Family

10/10

Exceptional

03 Mar 2023

Ray

Great experience

10/10

Exceptional

22 Sep 2019

Verified traveler

Great service everyone is polite

Business

10/10

Exceptional

12 Sep 2019

Christopher

Excellent Moment

It was excellent service, very fast check-in and the best things was that we can exchange money in the front desk

Partner

4/10

Poor

19 Jul 2019

Jane

It’s a two twin beds room and obviously not suitable for three guests.

Family

10/10

Exceptional

09 Jul 2019

Traveler1

The location was near shopping, restaurants and a train stop

Leisure Self

10/10

Exceptional

19 Jun 2019

Verified traveler

Top notch

Amazing hotel! Best pool in Beijing, room was wonderful and breakfast tasty.

Partner

10/10

Exceptional

05 Jun 2019

Verified traveler

Though it is a little far from downtown (near 2nd ring road), it is near MRT. You can access anywhere from here.

The property is nice and clean. The bed is really fluffy and comfortable.

We especially admire the staff professionalism. The concierge is so helpful, and even the doorman. One day he paid for our cab when the cab driver did not have enough change. We certainly paid him back afterwards.

This property is highly recommended.

Leisure Family

10/10

Exceptional

21 May 2019

Juan

Excellent stay in May 2019

It was the best surprise to arrive at this Utown location, the service and decor was impeccable, there was delicious food in the buffet, reasonable prices for a 5 star experience, immediate assistance when I locked my passport in the safe and forgot the code. Internet was very slow on my computer. Mall next door had great food and shopping, nearby ritan trade is a shopping heaven and Chaoyangmen station is so close to the airport line in 20 minutes youre at the airport. Excellent.

Family

10/10

Exceptional

11 May 2019

Verified traveler

Location was great.
Adequate English speaking among staff to get directions.
Poor internet - but hey this is China.

Leisure Family

8/10

Excellent

17 Mar 2019

Verified traveler

item cleaness and conditions of furnitures need to be improved

Business Partner

8/10

Excellent

06 Mar 2019

Xuan Trang Nguyen

Everything was good! 1 comment: everyone would need q tips and razor. Hotel should be thinking of providing these! Also, the make up mirror for woman is too dim!

2/10

Poor

20 Jan 2019

Weifeng

Injured by insecure safety equipment at hotel

My dad had a fall in the common area near the swimming pool due to an insecure fence. The fence was not strong enough and secured on the ground. While he was holding onto the handrail of the fence, the fence gave way and fell down. This caused my dad slip and land on his back. The fall injured his back to some extent. The hotel managed refused to provide a written statement in accepting the full responsibility but only verbally agreed to pay for all medical expenses. This is very unprofessional and leaves no guarantee if there are any long term damage.

8/10

Excellent

12 Dec 2018

NN

Good location
Next to U-town mall where has many good food

Business Partner

8/10

Excellent

09 Nov 2018

AD

Stayed at the Crowne Plaza on business and had a very pleasant stay. Nice hotel with helpful staff, will stay again.

6/10

Pleasant

07 Nov 2018

Verified traveler

Unable to reduce the air-conditioning below 27c. Thankfully you could open the window, but Beijing air quality doesn't always allow for this.

10/10

Exceptional

14 Oct 2018

Verified traveler

Very pleasant stay

Great location, service and room size. Room were clean, bathroom was big and love the rainfall showerhead. Hotel does have staff that speaks English so this will help those who need English speaking staff. Will recommend and come back next time in Beijing

Family

10/10

Exceptional

20 Aug 2018

Peter

Good location and fabulous pool!

Stayed here for a couple of nights and booked it mainly for the pool, which was great for length swimming. The hotel is well located for shopping and sightseeing. Great customer service and would look to stay here again when visiting Beijing.

Partner

10/10

Exceptional

09 Aug 2018

Aleksei

Great overall

6/10

Pleasant

08 Jul 2018

Alice

Nice Hotel close to the shopping mall

We stayed at this hotel for one night. Booked two double bed but it turned out looks like two single bed. The hotel's swimming pool was nice and big so had fun there.
The breakfast was lovely has different range of food the staff were very welcoming and will happy to help.

10/10

Exceptional

02 May 2018

Verified traveler

Beautiful, solid, great hotel

It was great, the room was clean, we arrived at 1 in the morning and the check-in process was still totally fine. The bathtub was big enough, and the room was a solid beautiful room with a nice view. We had dinner at around 2 in the morning, calling a nearby Mc Donald's delivery, it arrived in no time, and waited in the lobby for us to collect. Overall, a fantastic stay, and it takes only 30-40 minutes taxi ride from the airport, will come again if given the chance.

Partner

10/10

Exceptional

07 Dec 2017

YAO

Very pleasant trip and a wonderful hotel

10/10

Exceptional

15 Nov 2017

Alba

Very good option in Beijing

Very good option for Beijing. Clean, nice rooms, good service, shopping mall nearby and nice area.

8/10

Excellent

07 Nov 2017

Daisy

Only dpent 3 nights. Close to metro. Good breakfast spread. Wonderful choice of very sweet and fresh fruits.

10/10

Exceptional

09 Oct 2017

Elton

Luxury Hotel, odd uniforms

My son and I very much appreciated the level of comfort and thoughtfulness of design. Although the hotel is in a relatively anodyne area, it is close to a subway station, making most of Beijing easily accessible.

The only improvement I can think of would be to relax the dress code for the lobby staff. Those jackets, with vestigial tails, carry the whiff of colonialism.

10/10

Exceptional

17 Sep 2017

Verified traveler

Good Location, Value

Air conditioning worked fine. Hotel is showing its age, but location is good in huge Beijing. Good value.

Family

10/10

Exceptional

28 May 2017

Daniel

GREAT HOTEL

A great hotel in a great location at a great price. The rooms were incredible. There are many different restaurant choices (including Italian, other ethnic cuisine, even inexpensive U.S fast food) in the area if you don't want to eat at the hotel. The subway station is close by making it easy to get around Beijing (just make sure you have your bearings when leaving the station to find your way back to the hotel). And, there is plenty of shopping nearby if you like that. The in-room safe is large and held my laptop plus all my camera gear - something that is very important to me when I travel (although you generally don't have to worry about theft in China). The breakfast buffet is a bit pricey if it is not included with your room, but there is a McDonald's less than a block away where you can get a cheap breakfast. Great pool and workout room as well.

Family

10/10

Exceptional

03 May 2017

Adam

Adam's Review

My Fiancé and I had a wonderful two night stay at the Crowne Plaza.
Upon our arrival we were greeted by the staff and took our luggage to the room. The check in was painless and our request for a high floor was met with a smile. The room was clean and spacious, with a wonderful bathroom. It was nice to have a deep soaking tub.
The check was painless (cheating out of hotels in China can often bed tedious) and the concierge does an excellent job helping to get taxis. The only negative aspect was a pipe broke in the main lobby which left a bad smell in the air, the staff worked hard to fix the problem.
Excellent overall hotel, Will book again in the future

Partner

10/10

Exceptional

20 Mar 2017

Robert

Good except temperature control

Great location , close to shopping. Blue Frog and Starbucks right next door. Decent breakfast buffet with western options. Only negative was room was warm and no air conditioning , but this is typical for China as they do not know how or choose not to allow individual regulation of room temperatures during transition of seasons. It's either a/c or heat but no option to choose!. The hotel did provide a fan to help cool off the room.

Partner

10/10

Exceptional

14 Dec 2016

Verified traveler

Amazing Pool!

Pool was awesome! Great Hotel.