The St. Regis Beijing

China , Beijing
BEIJING, 21 Jiangoumenwai Dajie Pekín, 21?
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75 reviews shown

10/10

Exceptional

03 Mar 2026

FERNANDO

All staff very kind, most of them speak English. Morning buffet is very complete, they have a wide variety of food from different cuisines.
From the front desk, chefs, waiters, hotel porters, all very polite.
We would stay here again.

Family

10/10

Exceptional

01 Mar 2026

YANGJI

All staff was very kind and the service was perfect!!!

10/10

Exceptional

29 Jan 2026

Philip

Excellent- very clean, bar and buffet restaurant superb

10/10

Exceptional

02 Dec 2025

Wojciech

Great hotel

Leisure Family

10/10

Exceptional

06 Nov 2025

Samer

Great hotel. Very clean and spacious room. Breakfast has a vast selection of food with everything clearly labelled. Neil Wang at the concierge was extremely helpful in helping us find things to do during our stay and organize transportation to and from The Great Wall of China. Highly recommend!

Leisure Friends

10/10

Exceptional

20 Oct 2025

Vinícius

Neil Wang it's the best concierge in the world, he makes the experience unforgettable.

Business_and_leisure Friends

10/10

Exceptional

02 Sep 2025

Iris

Excellent and helpful staff

Leisure Family

10/10

Exceptional

12 Aug 2025

Zhonghong

Has ben staying in the hotel many time. Like always, great service, great facility, quite environment. High recommended

Partner

10/10

Exceptional

06 May 2025

Philip

One of the best hotels we have had the pleasure to stay in!

Leisure Family

8/10

Excellent

26 Mar 2025

Lindsay

Great stay with friendly staff.

It has a good location as it's not too far from some of the main attractions. It's nice to walk around the area amongst all the various embassy's. The staff are very helpful. I do recommend having your translate app handy as only a few are quite proficient in English - this just makes it easier for both of you, The breakfast buffet was excellent - variety, quality and cleanliness. The rooms are so spacious - loved having a large desk and even a soaker tub. The gym was also 24/7 which is fantastic and always clean.

Business

8/10

Excellent

03 Mar 2025

Anders

För få av personalen pratar engelska annars ger de en fantastisk service. Vissa möbler är slitna annars är rummen rymlig

Partner

6/10

Pleasant

25 Feb 2025

Caryn

The room was clean but very dated with furniture showing a lot of wear and tear. The lights in my room went on and off by themselves in the middle of the night to the point where I had to go request to change rooms around 2am. The people in the reception were very helpful though and provided me a new room to sleep in. The location is not particularly interesting.

Business

10/10

Exceptional

23 Dec 2024

Rachel Yingrui

Nice

10/10

Exceptional

21 Oct 2024

Rachel Yingrui

Excellent service

8/10

Excellent

09 Sep 2024

Rebecca

The beds need an upgrade. Great room- excellent staff, excellent location but a little disappointing to feel springs in the mattress.

Business

10/10

Exceptional

04 Sep 2024

Teck Kee

Good butler service

One of the highlights was the butler service, a hallmark of the St. Regis brand. It’s an overall good experience.

Partner

10/10

Exceptional

12 Aug 2024

Erika

Great service

Family_with_children

10/10

Exceptional

26 Jul 2024

Kok Leong

An awesome experience at St Regis Beijing

I can confidently say it was the best stay experience I have ever had. From the moment I arrived, I was greeted with exceptional hospitality and professionalism that set the tone for my entire stay.

The service at the St. Regis was impeccable. Every staff member I encountered was courteous, attentive, and went above and beyond to ensure my comfort. The attention to detail was evident in every aspect, from the immaculate room to the personalized touches that made my stay truly special.

The accommodations were luxurious and well-appointed, offering a perfect blend of comfort and elegance. The bed was incredibly comfortable, and the amenities provided were top-notch.

The fitness center was well-equipped, but the equipments were outdated, It would be perfect if they were upgraded to keep up with the luxurious positioning.

In summary, my stay at the Beijing St. Regis Hotel exceeded all my expectations. The exceptional service, luxurious accommodations, and outstanding amenities made it an unforgettable experience.

I highly recommend this hotel to anyone looking for an unparalleled stay in Beijing. Thank you to the entire team for making my visit so memorable.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2024

Patrick

Concierge Neil is a superstar! Booked taxis and offered great travel advice for us.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Ying

1st time staying with St Regis..nice deco and large rooms

Leisure Family

10/10

Exceptional

24 Jun 2024

Zhaonan

I like the interior decoration and breakfast

Leisure Family

10/10

Exceptional

18 Jun 2024

Fang Fang

Helpful staff. The location is good, property itself needs some updating.

10/10

Exceptional

12 Apr 2024

Rajamoney

All in all. Excellent.

2/10

Poor

15 Mar 2024

Tiong Ho Brad

Not very friendly front desk stuff while checking in.

Leisure Family

10/10

Exceptional

27 Feb 2024

Carolina

The staff was absolutely amazing! My favorite part of staying at St Regis.

Leisure Family

10/10

Exceptional

03 Feb 2024

Edward

Staff were very accommodating and respectful

10/10

Exceptional

15 Jan 2024

Lawrence

Excellent, professional service

Business Self

10/10

Exceptional

26 Nov 2023

Ali

Leisure Family

10/10

Exceptional

27 Sep 2023

Shen

Still a \"Grande Dame\"

The last time I stayed at the St. Regis Beijing was 19 years ago. The hotel is still in very good shape, although showing its \"wear\" in places. That being said, service is excellent and offerings plentiful. The location can't be beat and I would still consider it a \"grande dame\" of Beijing hotels.

Business

2/10

Poor

08 Sep 2023

Robert

Buffet staff very poor on how to service their hotel customers. Rooms ok but certainly no St Rigis standard. Not many other services and cafe

Business Partner

10/10

Exceptional

25 Jul 2021

Verified traveler

The butlers at the hotel prepared a cake and decorations in our room for our anniversary. The staff were very nice. The pool and the hot tubs were great. The breakfast was the best I have had in Beijing.

Leisure Partner

4/10

Poor

12 Jan 2020

Robert

This property is aging, condition showing signs of wear and tear, dark inside, carpeting, shower inside a tub versus separate stall, tight room space, heating difficult to control in room and in meeting room. Overrated.

Business

8/10

Excellent

29 Dec 2019

Verified traveler

The facilities are kind of old and room design is not up to standards, in terms of space optimisation. Improvement needed!

Leisure Partner

8/10

Excellent

12 Dec 2019

Panya

My experience with Beijing St Regis

It was a good experience overall. However, the butler service is not as warmth as St Regis in BKK that we normally stayed. But I will still go back there considered its location, condition and facilities of hotel

Friends_and_family Family

10/10

Exceptional

10 Dec 2019

Louise

Highly recommend the St. Regis Beijing

Quick stop in Beijing on our way to the Great Wall. Fabulous hotel. Reasonably priced. Very good service. Excellent breakfast buffet.

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Jeremy

Excellent staff & service

The staff and service were fantastic. Check in was very efficient; I arrived several hours before check in time and they gave me a great room early. The concierge team was very helpful in setting up private guides & drivers for sightseeing. The location was very convenient. Would definitely stay here again when returning to Beijing.

Friends_and_family Friends

8/10

Excellent

24 Oct 2019

Verified traveler

Service is very good, facilities might need to be upgraded a bit

Business

2/10

Poor

08 Oct 2019

Verified traveler

Nobody speaks English. Ordering sparkling water or a nail kit takes forever. Getting old.

10/10

Exceptional

27 Sep 2019

Verified traveler

Amazing stay. Service was outstanding.

Business

10/10

Exceptional

18 Aug 2019

Verified traveler

staff was incredibly helpful at arranging trip to great wall and other tourist venues. Facilities were top notch

Business_and_leisure Family

8/10

Excellent

04 Aug 2019

Verified traveler

Nice Lobby. Beds was comfortable. Room had a funny smell

Business Family

8/10

Excellent

15 Jul 2019

Verified traveler

Nice hotel but room smell bad. The hotel is well located

10/10

Exceptional

17 Mar 2019

SMT

Very good service and beautiful hotel. I was disappointed they didn't seem to have a local Bloody Mary recipe.

Leisure

8/10

Excellent

02 Jan 2019

Verified traveler

The staff tries their best to make you feel at home and please you. The hotel itself needs a renovation. The couches are dirty with stains and not to mention the carpet have huge wet stains in the main dining area. The staff in the dining area need more training in how to serve. Neil at concierge made up for the stay. His professionalism and care go above and beyond.

Leisure Partner

10/10

Exceptional

05 Nov 2018

Xin

Can't complain about anything even though I wish there a little more snacks.

10/10

Exceptional

02 Nov 2018

Brian

Very comfortable. I loved my room and bed. The staff was very attentive.

10/10

Exceptional

24 Oct 2018

Verified traveler

Lovely property & nice rooms. Great breakfast with a lot of variety from many cultures

10/10

Exceptional

18 Oct 2018

Ian

Finally somewhere to stay in Beijing

Great hotel.

4/10

Poor

24 Aug 2018

Malea88

The location of the hotel is great and in a quieter street. I had stayed at this hotel 3years ago and enjoyed it so much wanted to stay there again. However, the hotel hadn’t updated itself and looks very worn out. The butler service might as well be non-existent, they really don’t speak English. The service isn’t typical St. Regis, I have stayed at many throughout the world. The food at Daniel’s is still good though. For about the same price I am staying at Park Hyatt, a world of difference.

10/10

Exceptional

05 Aug 2018

Verified traveler

Lovely, but has strengths and weaknesses

Lovely amenities. Loved the hot springs soaking tubs in the spa! Our room was a tad disappointing. Nice enough, but older and not a shout out for a five star hotel. Couldn't afford bufet breakfast (USD$45!) for my daughter and me, so we ate at the Starbucks across the street.

Family

10/10

Exceptional

23 Jan 2018

Anthony

Very nice hotel everything was clean and we'll appointed

10/10

Exceptional

07 Jan 2018

Afzal

Great stay at Beijing

Great location, awesome service and amenities.

Family

10/10

Exceptional

26 Dec 2017

Verified traveler

Great experience in Central Beijing. I especially enjoyed the happy hour.

8/10

Excellent

02 Dec 2017

GORDON

An Expected 5 Star Hotel! Nothing to Shout About.

Good brand but hotel is slightly old and dated. Lots more choices for this price. The area around hotel was quiet and dead. Not much happening. Service was as expected of a international 5 star property. Nothing to complain, but also nothing to shout about!

10/10

Exceptional

12 Oct 2017

Nice hotel, friendly & helpful staff, 5 mins walk to subway, big swimming pool, free food & drinks during happy hour but our ensuite needed a little bit of renovoting (ceiling & lights weren't up to standard for a 5 star hotel).

10/10

Exceptional

11 Oct 2017

Jonathan

Excellent Hotel

It is an Excellent hotel. especially the Service from the staff. I was very happy with the hotel.

10/10

Exceptional

15 Sep 2017

Christopher

Super Clean; Very well appointed; Helpful Staff

It is a wonderful hotel. clean, buffed and polished. wonderful in room amenities. The staff is almost overly helpful. It may be lacking in a little personality. The lobby spaces are vast but sort of all the same. Could use a jazz bar; a friendly bartender; a more helpful concierge who was enthusiastic about particular recommendations. That is small criticism though. I will stay again.

10/10

Exceptional

02 Sep 2017

Michael

Easy stay and centrally located hotel

I thoroughly enjoyed my stay at the St. Regis Beijing. The hotel was centrally located and easy to find. Every member of the staff I encountered was excellent as well! Whether I had a question, asked for help with something, a recommendation, or needed something in my room, I had immediate, satisfactory responses.

10/10

Exceptional

23 Aug 2017

vivian

nice hotel close to eveyplaces I want to access.

good location, very good attention service, good lounge and high level.

10/10

Exceptional

19 Jul 2017

Verified traveler

great hotel and service, personally I think it's even better in a lot of aspects than the Ritz@Tyson's Corner ...

Family

10/10

Exceptional

14 Jul 2017

Mariestella

St Regis is always a safe bet

The lobby, pool, terrace and other common areas are fantastic. Staff is of the same caliber of excellence as you would expect from the brand. The upstairs hallways and actual rooms are a bit dated (e.g. Carpets are last decade and the bedsider radio charging station is for an iPhone 4 without a USB port). The 4 Seasons is undeniably a better hotel but you'd have to be a miserable person to find anything less than peace and gratitude at the St Regis.

10/10

Exceptional

01 Jul 2017

Meari

Wonderful repose from the city

This hotel has outstanding facilities and has a small garden for walking. It is nice to have w bit of green after spending so much time in the city. I highly recommend the St. Regis, especially if you have spent a lot of time in Beijing and are looking for a western repose.

10/10

Exceptional

30 Jun 2017

Devid

Wonderful stay

Grand hotel with wonderful amenities and helpful staff. However the hotel is showing its age and could do with a refresh.

Partner

8/10

Excellent

16 Apr 2017

paul

Good Hotel but poor location especially for local taxi services

Partner

8/10

Excellent

31 Mar 2017

Verified traveler

Good option

Good, clean solid offering. One of the better Beijing Hotels.

10/10

Exceptional

23 Oct 2016

Cathy

Good choice in Beijing CBD.

Excellent location, good lobby for meetings, hotel extended my checkout time so I could take extended morning meeting, then back and leave for airport after midday.

10/10

Exceptional

16 Oct 2016

Verified traveler

Fantastic location & excellent customer service

I booked for my parents! They love it. Especially the bed sheet is clean

10/10

Exceptional

27 Sep 2016

Yiting

Convenient and great hotel

Travelled for business. Hotel had everything that was required and location was convenient.

10/10

Exceptional

09 Sep 2016

Yinhua

Great for business trip

close to business area

8/10

Excellent

22 Jun 2016

Enrique

5 Star for Service - 4 Stars for Facilities

The St. Regis in Beijing is disappointing if compared to others such as in Miami or Mexico City. The room was small and the bathroom smaller. There is no shower and only a tub. The Shangri-la gets you more room for your dollar.

8/10

Excellent

03 Jan 2016

Verified traveler

Convenient location to the silk market.

We stayed there over New Year's Eve. It's very pretty, but the service was disappointing. We were given 2 different room types on 3 different floors, even though the hotel was nowhere near full. The special touches (folddown service in the evening, treats on the pillow, doorman service when you come in or go out, prompt service in restaurants) were lacking, which was a surprise given the reputation of the hotel. I paid more for these rooms than at a comparable hotel in Beijing where the service was much better, the rooms were larger, and we were all together.

6/10

Pleasant

17 Aug 2015

Andy

Nice stay

The hotel is well located, if you want to go to the Silk Market. Otherwise, we found the hotel to be a little old and run-down. Nonetheless, we had one night in Beijing and the hotel suited our needs.

10/10

Exceptional

26 Jun 2015

Verified traveler

The best hotel in Beijing

The best service! Will come back again!!!
The best service! Will come back again!!!
The best service! Will come back again!!!

10/10

Exceptional

11 Jun 2015

Verified traveler

wonderfulness

amazing..wonderful...grand...warm and inviting....loved it !