Name: Regent Beijing
Address: 99 Jinbao Street, Dongcheng District, Beijing, 100005, CN

10/10

Exceptional

23 Jul 2026

Laura

My partner and I had an amazing time at the Regent in Beijing, The location is perfect for sightseeing places like the Palace Museum, Tiananmen Square and the staff was very helpful and thoughtful. We highly recommend the Regent.

10/10

Exceptional

16 Jul 2026

Dean

We had a fantastic stay at the Regent Beijing. The hotel is beautiful, elegant, and impeccably clean, with a luxurious atmosphere throughout. The staff were exceptionally attentive and went above and beyond by decorating our room for a special occasion, which made our stay even more memorable. We truly appreciated the thoughtful service and would happily stay here again.

Partner

10/10

Exceptional

13 Jul 2026

Natasha

Just great!

Business

8/10

Excellent

08 Jul 2026

Claudia

The hotel is beautiful and the rooms are amazing. Unfortunately for us, the non-smoking floor had someone smoking all the days we were there. My room smelled like cigarettes because the hallway was a smoky mess. We talked to the front desk but the problem was not able to be resolved. It would have been one of our favorite places if it wasn’t the very intense cigarette smell. I had to spra perfume and try to sleep and still woke up. My son had an asthma attack during our stay and needed his inhaler.

Family_with_children

10/10

Exceptional

04 Jul 2026

Shivkumar

We had an incredible experience and thanks mostly to our amazing concierge Yina. Yina - you are the best concierge we have ever had.

She made arrangements for ALL our sightseeing and we loved it totally.

Given we were strict vegetarians, Yina with the help of Angel ( duty manager ) and Cindy ( Front office lady ), arranged breakfast for us to go at no cost and we were able to take fruits, yogurt and bread to consume later for lunch which was invaluable to us. In addition, she found pure vegetarian restaurants for us to enjoy.

Love you Yina always for making our stay incredible. Special thanks to Andy for driving us around and being our guide.

Regent is now part of my family thanks to Yina and others.

Partner

10/10

Exceptional

29 Jun 2026

Ghazala

We loved our stay at this hotel. The location was ideal, the property was both beautiful and clean, the staff was friendly. The pool and sauna facility was fabulous. The spa was also fantastic!

Family_with_children

8/10

Excellent

28 Jun 2026

Bei

The hotel is beautiful, and we booked a room with Executive Lounge access. While the property looks luxurious, the overall experience didn’t quite meet the standards I expect from an international luxury hotel.

The staff were polite but not particularly warm or welcoming compared to other luxury hotels. The gym is fairly basic, and the swimming pool gets very crowded. Despite the high number of guests, there are only three shower rooms, which feels inadequate for the facility’s capacity.

I was also disappointed that the lobby bar only allows guests to sit if they purchase something. Another letdown was that the beautiful lobby piano is off-limits to guests, even for experienced pianists.

Overall, the hotel has the appearance of an international luxury property, but the service culture and guest experience feel more local than international.

Family

10/10

Exceptional

18 Jun 2026

V S

The choice of breakfast is excellent. As we are vegetarian they have good range of breads, fruits and salad for us.
The staff was very helpful and rooms were cleaned spotless.

Partner

10/10

Exceptional

15 Jun 2026

Christopher

Lovely hotel, modern and well maintained. Would choose again if in Beijing

Friends

10/10

Exceptional

14 Jun 2026

Alexandra

We stayed in a king suite with club room. The room was very spacious and clean and extremely comfortable. There is a lot of space in the wardrobe. The housekeeping staff even left us a small clothes line when they noticed we had tried to hand wash some clothing. All the staff were so accomodating and friendly. The breakfast in the club lounge and in the main restaurant was delicious. I really liked how in the club lounge there was an à la carte menu. The location is perfect with a nice Peking duck restaurant called da dong 200m away, many shops and food courts and cool bars. We will definitely come back! Our experience was 10/10.

Partner

10/10

Exceptional

31 May 2026

Kok Khim

I had a great time staying at the Regent Beijing. The staff were wonderful and making sure everything was perfect. The hotel location is just next to Dengshikou station and being able to just walk over to Wangfujing was incredibly convenient. Highly recommend it if you want a hassle-free trip!

Self

10/10

Exceptional

27 May 2026

Johnny

Amazing hotel. The breakfast was more than expected. Great food, lots of western options, good quality of meals, various stations of cook to order, variety of food and deserts.
The pool is amazing, the rooms big, modern, great views.
Staff very helpful.
Location amazing.
All 5 stars or more. Thanks a lot!!! Look forward to go back!

Friends

10/10

Exceptional

27 May 2026

Mateo

Great location, helpful staff, and nice modern property!

Self

10/10

Exceptional

19 May 2026

Robert

The staff were all really helpful and worked hard to ensure everything was perfect for us. The hotel and it’s facilities were excellent. Breakfast had such a large choice it was more like breakfast and lunch together.

The hotel is joined to a subway entrance which was really convenient. Also, the hotel was close to the Forbidden City, Tiananmen Square and various shopping malls.

Beijing is excellent. The city is really clean and safe. Be prepared to walk a lot and don’t forget your passport!

Family_with_children

4/10

Poor

18 May 2026

Hiu Tung

Classic five-star hotel with great staff service and excellent room furnishings.

However, having stayed at many other hotels in China, there were a few disappointing points regarding some essential complimentary services that many modern China hotels now commonly offer.

Firstly, there were no washing machines, dryers, or complimentary laundry services available.

Secondly, the hotel does not use delivery robots, meaning all takeaway orders must be collected personally from outside the hotel entrance.

Thirdly, during our 4 days and 3 nights stay, the staff informed us that the complimentary soft drinks in the minibar (such as Coke) were only free for the first round for the entire stay, rather than replenished daily.

Fourthly, we chose an upgraded room facing the Forbidden City (故宫), which we were really looking forward to. Unfortunately, the actual view was very distant and quite small, while the room itself also felt relatively compact considering the price paid.

Overall, it is still a good, classic five-star hotel with professional staff and quality furnishings. However, for the price paid, the overall complimentary service felt rather stingy compared with many other luxury hotels in China today. The management style feels quite traditional and not fully aligned with the newer service standards many modern China hotels now provide, so we probably would not choose to stay again.

Family_with_children

10/10

Exceptional

15 May 2026

Susan

Mmmm

10/10

Exceptional

07 May 2026

Chew

Breakfast is good. Didn't bisit the spa

Partner

10/10

Exceptional

04 May 2026

carlos

Excellent location and beautiful property. Staff always went above and beyond. Would recommend and stay again

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Anele

We visited the hotel during a busy period and getting in required going through security. It was a fairly quick process however. We also had an issue with housekeeping not doing a great job making up our room. The bed would be lumpy and on one occasion it was made over a bathrobe instead of moving the bathrobe to make the bed. I told Tom the front desk staff and they were great. They really tried to rectify the situation and make sure we were happy/comfortable even though it really wasn’t their fault.

Family

10/10

Exceptional

22 Apr 2026

Daniel Loet-Sau

Very good location. Near shops and restaurants.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Sunny Yang

Good

10/10

Exceptional

19 Apr 2026

Lee

The high standards you expect from a Regent are all here. A great hotel with well appointed luxurious rooms. Really enjoyed our stay

Partner

10/10

Exceptional

18 Apr 2026

Dingyuan

整体体验可以，细节需要调整的很多。

8/10

Excellent

18 Apr 2026

Marco

K

Friends

10/10

Exceptional

12 Apr 2026

Boon Piow

Good breakfast variety, clean and spacious rooms, helpful and friendly staff

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Julia

Great location

10/10

Exceptional

11 Apr 2026

Eugene

Every staff we met were friendly and helpful. Room was well cleaned each day but the property itself show signs of age.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

YESSIKA CAROLINA

El desayuno es excelente, el hotel es bonito pero se ve viejo, como descuidado y la limpieza de las habitaciones no es excelente. No parece un hotel 5 estrellas.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Peter

Well located good quality hotel, not far from Tiananmen and the Forbidden City; a five minute walk to the Wanfujing shopping strip (the building with the Apple Store has many restaurants on levels 5 & 6).

Pool and gym area is truly exceptional by any hotel standard anywhere. Bar is ok but very adequate. Service was efficient and friendly. Concierge lady was a delight, with excellent English.

Partner

2/10

Poor

28 Mar 2026

Katiuska

The staff don’t speak fluent English, it was impossible to order breakfast.

Self

10/10

Exceptional

25 Mar 2026

John

Great pool gym spa

Partner

10/10

Exceptional

19 Mar 2026

steve

One of the best hotels I have stayed at anywhere in the world.
The club lounge was fantastic with a special mention to Kelly and her team in the lounge. Totally professional, friendly, helpful and happy to assist us with all our queries.
Downstairs, Yina was amazing. She went out of her way to help us with our tours and also helped us getting a wheelchair organised for my mother for our trip from Beijing to Shanghai.
A wonderful hotel and would certainly stay there again.

Family

10/10

Exceptional

14 Mar 2026

JOHN

Fantastic pool spa gym area

Partner

10/10

Exceptional

13 Mar 2026

Cici

Clean room, nice staffs. Good location.

10/10

Exceptional

13 Mar 2026

Cici

Clean room! Good location! Good view!

10/10

Exceptional

08 Mar 2026

Eliahu

I loved everything about the hotel very high-end in the middle of everything that’s going on in Beijing. Staff is amazing specially the concierge Ina. She is amazing. The only thing I did not like was the water stream in the shower very weak. I have better showers in the motel six.

Partner

4/10

Poor

24 Jan 2026

Malcolm

the rooms are really old. the hotel needs an update. fortunately, the staff really try hard to make sure your stay is comfortable.

10/10

Exceptional

06 Jan 2026

JEAN PAUL

All

10/10

Exceptional

23 Dec 2025

Pascale

Great location , walkable to shops and restaurants.
Very safe at night. The chef at breakfast suggested us to try the various local Chinese delicacies , they were delicious.

Leisure Family

10/10

Exceptional

17 Dec 2025

Kit

Very good in overall especially courtesy of staff. Very helpful.

10/10

Exceptional

02 Dec 2025

Claire

The help I received from the Concierge was just incredible, cannot praise her enough. The help team that assisted with other issues were also wonderful. The room was superb, the only issue being the air-conditioning. It was far too hot and couldn't be turned down.

Leisure Self

10/10

Exceptional

29 Nov 2025

Mary

The staff were so accommodating and attentive, from helping us arrange a car service from the airport to helping us when our room was hot. They really went above and beyond to make sure our stay was as comfortable as possible

Leisure Friends

10/10

Exceptional

25 Nov 2025

Sarah Xin Ying

Amazing. Will be back

10/10

Exceptional

24 Nov 2025

Cameron

The staff at reception were very friendly, the view from the lobby is beautiful and the hotel very close to food and attractions.

Leisure Self

10/10

Exceptional

21 Nov 2025

Amelia

Clean room, helpful staff

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Jean

The location of the hotel is super. Overall hotel cleanliness, services are excellent. I give five stars.

10/10

Exceptional

19 Nov 2025

Ajoy

Great location near the subway, friendly and helpful staff

Leisure Partner

10/10

Exceptional

18 Nov 2025

Ka Hong

Courteous staff, helpful and knowledgeable concierge. She recommended great restaurants and attractions.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Mark

.

10/10

Exceptional

16 Nov 2025

Jan Vincent

Everything was above expectation! Customer service was through the roof. One of the best 5 star hotels I've stayed in with regards to customer satisfaction.

Leisure Self

10/10

Exceptional

13 Nov 2025

Waleska

What a wonderful hotel!! The staff fantastic! Location very centric. Metro station only 2 mins from the hotel!! Would stay here again in the future!!

Leisure Friends

10/10

Exceptional

13 Nov 2025

Juan

Excelente

10/10

Exceptional

11 Nov 2025

Moni

Very good hotel however the rooms are a little bit older / dated.
Spa and pool area was great and excellent breakfast with very helpful staff

Leisure Partner

10/10

Exceptional

05 Nov 2025

Vitalii

Excellent

10/10

Exceptional

03 Nov 2025

Deeba

Good location, well priced

Leisure Self

10/10

Exceptional

29 Oct 2025

Tommy H Y

Nice hotel, great location, good service, decent breakfast buffet, just slightly older hotel that could use some refurbishment and touch-up. But overall, very satisfied stay.

Partner

10/10

Exceptional

28 Oct 2025

Darrah

Nice rooms and comfy beds. Staff was helpful. Rooms were spotless. Very safe. Convenient to shopping and subway.

10/10

Exceptional

27 Oct 2025

Bing Ning

Excellent gym facilities.

Business_and_leisure Partner

10/10

Exceptional

21 Oct 2025

Weiting

Housekeeping service is excellent! Staff is proactive!

Leisure Friends

8/10

Excellent

15 Oct 2025

Wiktor

Room a bit dated but clean. Decent stay good location. Pool and spa facilities need an upgrade and modernisation .

10/10

Exceptional

13 Oct 2025

Yong

breakfast is great

Leisure Self

10/10

Exceptional

11 Oct 2025

Vijay

This was a fantastic experience located centrally with all amenities you can expect from a five star hotel. The concierge lady was just awesome, full of energy and very helpful. She organized our trip to Mutianyu Great Wall and was very resourceful. A memorable experience at Regent Beijing

Leisure Partner

6/10

Pleasant

09 Oct 2025

Si HUI

Facility is abit old and there is a musky smell in the room. Buffet spread for breakfast is average too

Business

6/10

Pleasant

01 Oct 2025

Andrzej Stanislaw

Hotel was ok , clean , good safe location, only one feedback on deposit,hotel charge 300 us dollars for 2 nights deposit, is 10 days and still do not receive deposit back , the nedd to improve on this ,

6/10

Pleasant

24 Sep 2025

Thu

This can't be a 5 stars hotel.

The mattresses are so worn out, both mattresses in my room sag in the middle. I got bug bites. I've requested to have the sheets changed but it didn't seem happened.

There's a eyesore dirty stain on the floor in the middle of bathroom. Anyone who walks in would have seen it right away.

On my 1st day of check-in, all the 300-ml bottles for shampoo, conditioner, bath gel, etc. were less than 1/4 filled. Does it cost too much to fill up all the bottles? I felt like I was re-using all these stuff from the previous guests. On the 3rd day which was also my last day of staying, all the bottles were empty; they didn't fill up any of the bottles, and the cleaning people did clean the room every day, what did they do?

The only good thing about this hotel is the front desk staff and doorman are nice and helpful.

Leisure Family

6/10

Pleasant

21 Sep 2025

Foong Meng

Average

The staff in the hotel are good and helpful. However, the rooms are old, with furniture and fittings not well maintained. The carpet also had an odour but the staff offered to provide an air purifier so it was manageable. The bathroom had a lack of vanity space and the blinds really has seen better days.
The excellent lighting and the big mirror behind the bathroom door saved the day as the rest of the room especially at the entrance area is really dark.

Partner

10/10

Exceptional

19 Sep 2025

Carolyne

Well established and maintain property in the heart of Beijing. Loved the location, the attention to service, cleanliness everywhere and a sense of luxury in every corner! The pool and fitness floor is amazing! My daughter swam every night after a long day out and the soaking tub was heavenly! We will stay here again next time.

Leisure Family

10/10

Exceptional

17 Sep 2025

Shane

The lobby, my room, the entrance, the elevators and my bathroom were always clean. The staff had me covered at every angle. Room service made sure my laundry and were clean as well.

Business_and_leisure Self

10/10

Exceptional

14 Sep 2025

SHARIFAH HANA

Great location, superbly clean and easy access to subway.

Leisure Family

10/10

Exceptional

12 Sep 2025

Pauline

Excellent

Beautiful hotel, location is excellent, room was comfortable and clean. Staff were amazing!! 10/10 would recommend. Would stay here the next time I visit Beijing.

Partner

10/10

Exceptional

12 Sep 2025

Mindy

Very nice property, close to the subway and shopping area walkable, room is quiet and clean. Really like the swimming pool also.

Leisure Family

8/10

Excellent

07 Sep 2025

Tian

The internet is not very good

8/10

Excellent

28 Aug 2025

Dawn

The hotel was super convenient, only steps from the mrt exit and not far from wangfujing and the forbidden palace. Removed a star because it is quite old and dark. The hotel should consider revamping it's style or risk being left behind.

Partner

10/10

Exceptional

26 Jul 2025

Verified traveler

Great location and spacious comfortable room

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Honglin

Great place to stay

10/10

Exceptional

17 Jul 2025

Minh

Great location, convenience, lots of restaurants option. Very safe area.

Business_and_leisure Family

10/10

Exceptional

05 Jul 2025

Liana

This hotel is centrally located in Beijing city, close to many attractions. The forbidden city and Wangfujing are within short walking distance. There is also a Subway station right around the corner. All staffs were friendly and helpful: front desk, Bell service, Concierge, housekeeping, fitness center, etc. I highly recommend this place. If you haven’t been to Beijing before, be aware of busy traffic around this area. Electric Bikes do not follow traffic rules.

Leisure Family_with_children

8/10

Excellent

21 Jun 2025

Yvonne

The hotel itself was beautiful, and our room was spacious and very comfortable. However, we did encounter a slight issue at the Garden Lei restaurant. They did not allow us to charge the meal back to our room, which was a bit inconvenient.

When we tried to pay, the EFTPOS machine requested a six-digit PIN, but our card only has a four-digit one. This led to an awkward situation with three staff members gathered at our table using Google Translate to explain the issue. I kept asking if they could insert the card instead of tapping it, but this was initially not understood.

Eventually, I took the machine, inserted the card myself, entered the four-digit PIN, and the payment went through without any problem. It was a bit embarrassing, but I think the issue could be resolved more easily in the future with clearer communication or a quick manual insertion of the card.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Alberto

Excellent hotel, wonderful service and nice people

Partner

10/10

Exceptional

31 May 2025

Lanny

Regent Hotel Beijing.

From we exited from the taxi, to registration and entered our room, were so perfect. We had been served by the Ms. Elena Li, Guest Experience Mgr, who was so friendly and explained everything we needed to know.
The breakfast was too many choices and so tasteful, it made us difficult to choose. Our stay in Regent Hotel was so satisfactory and we felt that we didn’t want to leave the room.

Partner

8/10

Excellent

22 May 2025

Van Hoa

Good location. Very nice and big swimming pool

Leisure Family

10/10

Exceptional

18 May 2025

Kiara

This is the place to stay in Beijing. The room was immaculate, with the most comfortable hotel bed I've ever slept in. The staff were attentive, helpful and provided a wonderful experience. If i ever visit Beijing again, this is where I will stay.

Leisure Partner

8/10

Excellent

18 May 2025

Kexin

We booked 2 twin rooms and had upgraded a twin room to a suite with a fee. The deposit required was high. It was the price of the 2 twin rooms that we paid for a week. The staff were friendly and helpful.
The hotel is situated beside a busy road. In the morning, the roads were jammed and noisy with the honking of cars. The soundproofing of the rooms was bad. Could hear the doors slammed close. In the early mornings starting around 5-6am could hear banging sound, trolley wheels rolling. Night time could hear people quarrelled and road works. Carpets need to be vacuumed more frequently, while the rest of the areas seemed clean. The hotel is centrally located but it is located next to a busy road so travelling needed more time with some detours and more waiting time.

Leisure Family

8/10

Excellent

18 May 2025

Walter

Amazing Hotel

Excellent customer service! Great location, from doormen, concierge and all staff they were all amazing! Thank you!

Partner

10/10

Exceptional

01 May 2025

Tze Yang

Nice location and just beside metro station. Local food around the area too. Hotel staff are very friendly.

Leisure Self

10/10

Exceptional

21 Apr 2025

Joel

The rooms were clean and nice and the staff went out of their way to help us any time we needed assistance. The in-house breakfast experience was among the best we have had in our travels.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Vicki Lynn

Beautiful hotel and most exquisite service and facilities. The buffet breakfast is delicious and the staff is very friendly and accommodating. Subway is next to the hotel and many dining and shopping options, in the center of Beijing.

Leisure Family

10/10

Exceptional

15 Apr 2025

Ying

Perfect

Leisure

10/10

Exceptional

13 Apr 2025

Yingwei

We had nice stay for 4 nights. highly recommend

Leisure Family

10/10

Exceptional

02 Apr 2025

Elizabeth

Couldn't be better; central location, comfy room, excellent staff and concierge, beautiful design, top-notch stay

Leisure Self

10/10

Exceptional

27 Mar 2025

Nickoloz

Great

Great hotel! Wonderful service and wonderful atmosphere

Partner

10/10

Exceptional

16 Mar 2025

Prashant

Management does a thorough job at ensuring a premium experience. Well worth it.

Business Family

10/10

Exceptional

14 Mar 2025

Ronald Allan Santos

I love this hotel, a truly beautiful property, location is exceptional, just above the Dengshi Kou subway station, walking distance to Wangfujing shopping district. Our room is so clean, we avail the room with breakfast and its the a smart thing to do as their breakfast buffet is so good and so many options. The gym is massive and swimming pool is so nice, with heated jacuzzi etc. But the best thing for this hotel is their staff. I commends their management on what they do for hiring and training as for sure they do have core standards, all of the staff we encounter were so polite and helpful, they always greeted you with a smile and sincerity. Special thanks to their concierge, starting with Paul, Karen, Yina, Eric and Laura, who helps us from the beginning with the tours, transportation and everyday directions. Thanks to the all the breakfast buffet staff and Harry who serve us every morning. Thanks also to the front desk that check us in and out, they also gave us a gift :), thanks to the cleaning staff of our room. I will will definitely recommends this hotel to all my friends and we will definitely go back whenever we go to Beijing.

Leisure Family

10/10

Exceptional

10 Mar 2025

Bruce

Excellent

Business Friends

10/10

Exceptional

09 Mar 2025

Debra

The bar staff was excellent!!

Leisure Partner

10/10

Exceptional

04 Mar 2025

Jose Carlos Samaniego

The staff and service at this hotel was exceptional. One of the best in Asia so far!

Leisure Family

10/10

Exceptional

02 Mar 2025

Angela

We stayed for my friend’s birthday. The hotel was very accommodating and the room was incredibly clean and lovely. The only downside was that the air conditioning wasn’t available so our room was too hot to sleep comfortably. The hotel provided a fan, but it was still hotter than we’d prefer.
The Butterfly Brunch was delicious and the lounge service was great. We will definitely be back for both.

Leisure Friends

10/10

Exceptional

27 Feb 2025

Valerie

Regent review Beijing

Excellent stay, staff very helpful,room great cannot say enough good things to say

Partner

10/10

Exceptional

26 Feb 2025

Mark