Name: North Garden Hotel Beijing Wangfujing
Address: No. 218-1 Wangfujing Avenue, Dongcheng District, Beijing, 10006, CN

6/10

Pleasant

14 Jun 2026

Jose

This hotel is a time capsule from the 1990’s. Dirty bathtubs, old decoration, gloomy corridors with low light. As you walk to your room it makes you feel that the twin girls from The Shining are going to say “hello” in the next corner. Nevertheless, its location is perfect and that is a great plus for this old hotel. So, if you are not picky with your stay and you prefer a great location, this hotel might do it.

Family

8/10

Excellent

22 Apr 2026

Jimmy

Room is clean, and maid cleans room every day.Location is super just next to WangFuJin - commercial center, a lot of stores, restaurants. Just a mile or so to the major museums, TianAnMen Square.

8/10

Excellent

07 Apr 2026

Rachel

The hotel has prime location with very affordable prices. Most rooms are outdated

Family_with_children

4/10

Poor

05 Apr 2026

Igor

This is NOT a 3 star but a 2 star hotel, maximum. Totally rundown! The bathroom was deplorable: tiles in disrepair, missing grout, moldy joints. We decided to stay because it has a good location, the beds were decent, and moving out meant loosing several hours, almost a day.
The daily service was aweful: they never made the beds on any of the 5 nights we spent there. We arrived almost at midnight and slept on 25 degrees. We complained the next day and were promised a \"vertical AC\" ... we found a basic standing fan when came back that night. We were told that during the cold season\"the AC was only blowing\"... so we insisted and they opened the window (15 degrees outside) and that is how we stayed.
At checking out they were charging us an extra day of breakfast!

DO NOT USE THIS HOTEL.

Partner

6/10

Pleasant

02 Feb 2026

Meghan

The room were definitely older. But great location

Leisure Self

6/10

Pleasant

08 Nov 2025

David

Couldn’t adjust the heating. Found room very cold. However it was spotlessly clean and the staff very friendly.

8/10

Excellent

07 Nov 2025

Heng

A spacious and comfortable room, but the bathroom was a bit worn. Highest possible room temperature (in Nov) was 21°C - couldn't make it go higher.

Super central location, subway, WangFuJing pedestrian street, malls, TianAnMen Square, Forbidden City, home of Lao She, etc all a short walk away. Luckin Coffee on the first floor, so daily morning fix is settled, if your payment app works.

Overall, a very good deal.

Partner

2/10

Poor

25 Oct 2025

Yoke Lin

Beijing temp sudden drop hence was abit cold and the hotel switch off all the centralized aircon and all rooms no aircon !! My room window face inward of the hotel and have no wind from outside and the room is so warm. I called front desk and the lady brush me off that is normal that now all hotels do that cos weather is cold (btw I m frequent traveler not 1st time stay hotel). They only offer me a portable fan put in my room which 1st time stay hotel with fan not aircon, that’s not what I paid for. I ask for immediate bring to my room, the front desk rude lady even slammed my phone.

Pls don’t stay china local brand hotel during cold season or call to double check before book to avoid such bad experience.

No doubt the hotel location is very near Wangfujing shopping street. Newly renovated room type are ok although exterior of hotel looks old.

Partner

6/10

Pleasant

18 Sep 2025

Yee Sing Donat

Facilities & service in the hotel is acceptable but do not warrant praise.

Leisure Family

8/10

Excellent

25 Aug 2025

Kelly

The location is good but the map makes it APPEAR closer to the Forbidden Palace then it actually is. It is located on a side street and is walking distance to Wangfujing Pedestrian Street and Quanjude Roast Duck Restaurant. I don' think the breakfast was worth the asking price but it was convenient. Ordering online could have been a better option if you have the applicable Chinese Apps. The rooms were clean and average.

Leisure Family

6/10

Pleasant

22 Jul 2025

Snezhana

Great location for walking around the city 's jewels like The Forbidden City and Tianament Square. Easy access to Wangfujing pedestrian shopping. The hotel staff doesn't speak much English, Spanish or Russian and communication was entirely via AI translation. There was some kind of renovations going on and it was a tad noisy with drilling but the room was clean, the bedding was changed everyday. Saying that tgough, it meant regular visits from the chambermaids, one day there were 3 entries, even though we were jetlagged in bed. In the end, i had to ask them to leave the bedding and just clean the bathroom.

Leisure Family

10/10

Exceptional

06 May 2025

Jiangang

Great place to stay

Leisure Family

8/10

Excellent

05 Mar 2025

Kelsey

Location can not be beat! It was so convenient to Wangfujing, the subway, restaurants, and big tourist sites were less than two miles away so still walkable.

I will say the hotel doesn’t cater to western tourists, but was very easy to check in/store bags at check out. I had a renovated room which was fairly standard, but the bathroom kind of shocked me. The tub was not clean looking; they did have a mat so it worked out okay. But checking in I was not sure what I was getting into. Maid service was excellent. They always made my bed, refreshed my towels, and added extra waters.

Would stay again!

Leisure

10/10

Exceptional

13 Feb 2025

Andreas

It's very convenient, as it is near a major shopping district, the police station is also just next door, there is a shop in the hotel where you can buy daily necessities. There is also a Luckin Coffee inside too!

The hotel room I was assigned was very warm. The heater did a very good job but too much of a good job, I personally can't handle the heat well although it was winter, if you love the heat, it's highly suitable for you! The rooms are also a little dated, fixed shower head. They will furnish you daily with bottled waters as well.

The hotel staff were very nice and helpful, one of them helped me to book a visit to Tian'anmen also offered to do a booking for Great Wall of China.

P.S Please get ready your translation gear, because the staff don't really speak English, I had no issues because I spoke Mandarin.

Leisure

6/10

Pleasant

20 Jan 2025

Kelly

Exceptional service. Hotel was ok.

It’s a decent hotel. The room was certainly smaller in person than in the photos. I should have taken actual photos of it. My bad. Anyway, it was fine for a two night stay and the price was good.
The service, though… that was exceptional. When we arrived I hadn’t picked up any Chinese money. I tried to pay the cab with a card, or with USD. Nope. The front desk girl came to the rescue. She paid the driver and I paid her back. She was a superstar.

Partner

8/10

Excellent

07 Oct 2024

George

I couldn't get any hot water to run when I tried to take a shower. Housekeeping had to come up to sort it out. It took running the water in the sink for quite a few minutes to get the hot water primed.

Leisure Self

8/10

Excellent

02 Oct 2024

George

The staff was great, and the room was spacious. It had a walk-in closet.

Leisure Friends

4/10

Poor

16 Aug 2024

Benjamin

Great hotel location

The room's air-conditioning was not working well. The carpets had stains.
The location was great along the price, but it needs some updating.

Friends_and_family Friends

10/10

Exceptional

13 Aug 2024

Neil

Holiday

Good central and low cost place, near the Forbidden City n woild stay again

Self

8/10

Excellent

24 Jun 2024

Bee

Great location. Rooms were large and spacious. The rooms and hallways could use some updates especially bathrooms and carpet. Easy check in. Convenience store on the first floor was nice. Many stores and restaurants with in walking distance.

Leisure Family

2/10

Poor

27 Oct 2019

Verified traveler

North Garden

The hotel misrepresented their facilities. Hotels.com listing said they had exercise facilities and spa and they did not have anything.

Business

8/10

Excellent

31 Jul 2019

Verified traveler

This hotel was at a perfect location. I could not have asked for better. It does need updating, but there were amenities, so I did not have to ask for anything. However, the bed was the hardest thing I've ever encountered. Uncomfortable to say the least. A great restaurant close by called the Steak House a block or 2 down. I ate there twice!!The staff was so helpful and gracious from check-in to check-out.

Leisure Self

4/10

Poor

25 Apr 2019

Verified traveler

Rooms are basic which is fine but need a serious update - carpet is extremely worn and smells really awful. In the bathroom there is mould round all seals and edges of the sink, broken tiles glued back on and generally felt unclean. Non smoking hotel but entire corridor smelled of smoke. However the staff were good and polite.

Leisure Partner

8/10

Excellent

19 Apr 2019

Verified traveler

The location is superb and it is just beside Wangfujing Shopping Street and MRT.

Leisure Friends

4/10

Poor

02 Sep 2018

Alan

Passed it,s sell by date !

Only good thing to say is it is well located to visit Wanfujing st. However taxis won’t pick up there. Advertised bar never open. Staff limited support due to lack of English. Clearly aimed at supporting Chinese tourists.

8/10

Excellent

21 Jul 2018

peter

Great location next to the mall

Best thing going for the hotel is it’s location next to the mall. Room was ok although a little dated. Internet was terrible so assume no internet.

2/10

Poor

10 May 2018

Verified traveler

Nothing like the description.
No one spoke english
No air con
Wouldn't give us the room we booked
Bar not open during 2 week stay
Room left with dirty cups each day
Only good thing was location

4/10

Poor

25 Dec 2017

Jynn

Old and dirty Hotel

This is a old and dirty hotel. It looks grand and nice exterior but not the rooms. We had booked 2 rooms for a 3 days 2 nights stay, however, the rooms was run down, toilet was small and dirty, beds were hard and we were assigned to a sauna room despite the cold weather feeling hot and stuffy.

However, a plus is the location is walking distance to various spot.

Family

6/10

Pleasant

24 Nov 2016

MOHAMMAD SYAFIQ

i did not get the room advertised in hotels.com

first of all, the advertised photo of my room is very misleading. i did not get the room as promised, and still waiting for partial refund. last time i check in the website, they still use the same photo. hotels.com need to really aware about this.1st booking with hotels.com in bali actually, we had the same situation.but the hotel change the room after that to meet the one that they advertise. but his time, he north garden hotel dont change our room to the one that they advertise and we agree to pay on. please take this seriously, or else the rest of customer will get fooled again from the promotion.
secondly, the airconditioner is not cool.changed to 1 more room, but still hot. even its in winter, even after we open the window, for some reason, u still can feel the heat.
the rest is ok.the location is great

Family

4/10

Poor

03 May 2016

Verified traveler

Bad condition, weak WiFi, no fitness center

Noisy, no wifi in room, no fitness center (even though it was advertizing to have it), dirty room, carpet. Bed is not comfortable. Expensive foe this kind of poor condition. Will not stay in the future.

10/10

Exceptional

20 Feb 2016

Verified traveler

Good location
Next to shopping street

4/10

Poor

11 Jan 2016

Daniel

Some good and some bad... but mostly bad

This hotel has many issues and I would not recommend it to anyone.
From the beginning to the end of my stay, language was a massive barrier for the front desk workers. When I got to my room, everything appeared fine. It wasn't until I began spending a few minutes in there that I realized the sad truths:
-the bed felt like a bunch of rusty springs, with no padding
-the carpet *used to be* white... it is no longer
-there was hair on the desk and night stands
-the shower pressure made it a chore to take a shower - that is, after you waited 5 minutes for the water to heat up
-the wifi was not working when I got there, but when I called down and said the wifi wasn't working, somebody came up and got it working
-the refrigerator was broken, but when I called down and said the fridge was broken, somebody came up, hauled it out, and scavenged a different one from another room for me
-I wanted coffee one morning, so I went down to the 5th floor buffet area, and they kindly gave me a free cup of coffee. Unfortunately, it was more like brown, coffee-flavored water
On the morning of my flight I called down to have them get a taxi. I managed to communicate, \"Taxi, 6:30, airport\" and she replied with a confident, \"Ok!\" I came down at 6:30. No taxi.
For $65 a night, I know I can't complain too much, being downtown. But all I really care about in a hotel is a good bed, good shower, and clean room. This hotel had none of them. They’ll get none of my business in the future.

8/10

Excellent

24 Dec 2015

Verified traveler

Gd location

8/10

Excellent

15 Dec 2015

Manuel

Not glamorous, but cheap in great location

I gave 4 stars overall because this place really fit my needs, which was essentially a cheap roof over my head in a great area. The staff was very helpful despite my inability to speak even basic Chinese and the hotel is a block away from Wangfujing street with all the shops and malls you can handle.

Room was dated but comfortable. The rock slab of a bed I found to be surprisingly pleasant as well. If you're traveling with friends, be aware of the translucent glass separating the shower and the rest of the room. Only real issue was the unreliability of the free Wifi. When/if I could connect, the speed was turtle at best. Even using the Ethernet cable behind the TV was equally slow.

It's not the Hilton, but if you're looking for a cheap place to lay your head a few nights in walking distance of sites like the Forbidden City and Tienanmen Square, then I'd recommend this place.

8/10

Excellent

22 Sep 2015

Arpan

Awesome stay. Best location

Awesome stay. Location was best. Friendly staff. Very clean.. No smell. Will stay again

Family

4/10

Poor

17 Aug 2015

JAMIE

poor condition rooms

The carpet was very stained and the beds are really uncomfortable box spring bed.
I will not stay there again.

8/10

Excellent

21 Jul 2015

John F

North Garden Hotel exceeded expectations

The location is perfect both near the subway and a block from a pedestrian shopping area.

Family

4/10

Poor

08 Jul 2015

Qu Z.

Besides Location, there's this hotel is not the best option

Like I said, the only thing I liked about this hotel was the location. It's close to Da Dong peking duck and also to a street market with beijing small eats. It's also very close to the train station and bus stops. The room itself isn't very clean and I had booked the deluxe room but it wasn't very deluxe. When I had asked about the bed size, they had only 1 size so don't get tricked into getting a king bed because apparently there's no such thing. Overall, the location was the best part about this hotel. Other than that, this is not a hotel worth looking into.

Partner

8/10

Excellent

17 May 2015

Mauitenor

Good Location

I changed to this hotel midway through my trip because the service and the Wi-Fi at my other hotel was spotty at best. This was better, but certainly not fast. This hotel is just fine, dated, could use upgrading, but nice. Big rooms for the money, great location for shopping and close to the subway. I chose a business room and was given a suite on arrival. The bed is king size, very firm but comfortable. Tried the morning breakfast buffet, not worth the extra 100RMB, so if it's not in your package, go elsewhere, there are plenty of places within a two-minute walk.

Most of the staff were friendly and accommodating, except for one guy, who I assumed to be the front of the house manager, as he was the only one not wearing a jacket. Anytime I would come to ask a question, he would immediately find something else to do, or simply call forward the next Chinese person in line. Again, fine, the others were friendly and spoke English well enough to help me out. I paid $72 including the taxes for this large room, it would be great for a couple staying an extend amount of time, because there is room to move around within the suite and you can stay out of each other's way. I'd stay here again.

6/10

Pleasant

09 Apr 2015

Margaret

location and tranquility in the middle of WFJ

We were up grated to executive suite which pleased us. The room was big but we really didn't use the extra space like the sitting area.Bathroom was small for an executive suite. We were given two bottles of water and slippers but everything else cost money. It was very close to WFJ MRT and WFJ pedestrian walk, and next to WFJ book store. It was a pleasant stay and we would return to it should we find ourselves in Beijing again.

Partner

8/10

Excellent

31 Oct 2014

Kimmie

Inexpensive Hotel, Great Location

I have stayed at the North Garden Hotel off the Wangfujing several times in the past. This time I stayed for six nights and had a satisfactory stay. The location of the hotel is fabulous as it is close to everything. Lots of restaurants and shops in the area. The metro/subway is in the Oriental Mall which is just a few minutes walk from the hotel. We stayed at the Hilton Wangfujing last year and it cost three times more than the North Garden. True, the North Garden is not the Hilton but it is clean and convenient. They still have not done the necessary renovations as I recommended in my last review. They did change the shower heads so unfortunately the water pressure is not as strong. The rooms are quite dated and the bed is super hard, like sleeping on a boxspring...but I slept surprisingly well. I stayed in one of the Executive rooms this time and it is an improvement from staying in the Standard room. Overall, if you want an inexpensive, clean hotel in an excellent location...definitely stay at the North Garden.

2/10

Poor

17 Sep 2014

Jodie

Location is it's saving grace....

Really the only thing I liked about the hotel was the location. There is a lot to do within walking distance and plenty of eateries nearby.

The hotel itself is run down. The bathroom had a ton of hair in various places. The bed was very uncomfortable. Walls are thin.

I don't like people in my room so I put out the \"do not disturb\" sign. When I got back to the room there was a note lying on the bed saying \"since the do not disturb sign was out we did not clean your room.\" Kind of defeats the purpose if they're going to come in the room anyway....

Two days before my departure I told the front desk I would like to arrange transport to the airport. They took my name, room number, and desired time and told me how much it would cost. I arrived to the lobby early on my day of departure. The man at the desk told me to go outside and hail a taxi. When I told h it was supposed to be arranged he told me since he was the only one working he couldn't leave his desk and I would have to do it. I proceeded to go outside and try to get the can myself. Being a foreigner I was at the mercy of the can driver who proceeded to charge me 3x the normal rate. Not speaking the language it was hard for me to negotiate, this why I went with a hotel who bragged \"airport transportation upon request.\" Bad ending to my stay...

8/10

Excellent

12 Sep 2014

Verified traveler

Good location

Located at the start of the pedestrian street. WIFI in the room. Wear slippers which are provided, dirty carpets.

8/10

Excellent

13 Aug 2014

Roman

Convenient Location

Walking distance to Tienanmen Square, Forbidden City.

8/10

Excellent

11 Dec 2013

nike

nice location

Love this hotel. Service was on . Will stay again.

8/10

Excellent

18 Jul 2013

E N

Great location

I'm happy with my stay in this hotel. The room was situated in 10th floor and I have no problem with it. The staffs are excellence in such that their response towards any request were fast. I have no problem in communicating with them since they can communicate in English. If you need a map, you can obtain from concierge counter. You can access easily to shopping mall, food street, MRT, book stall, restaurant, Tienanmen square, Forbidden City, etc.

8/10

Excellent

12 Jul 2013

Jessie

Great location

Only 5 mins walk from the WangFuJing station but it would be better if the booking gives you the hotel name in Chinese because it took us 45 mins and asked over 10 locals and no one knows where the hotel is. Also, please be careful with lots of SCAMMING nearby the hotel on Nan Chi zi street, be careful!!!

Partner

4/10

Poor

18 May 2013

adelidais

exelant location, thats the only good thing!

The location of this hotel is the only benefit, but the hotel is not clean at all and. the bed is very hard.
Don’t be surprised if you find Cockroach in the sink when you go to wash your face in the morning. Also somebody opened my room while I was in, he was Chinese and couldn’t understand what he is saying, I called the reception and they apologize and sent me some fruits beside the apology.

I wouldn’t recommend this hotel.

8/10

Excellent

27 Apr 2013

Verified traveler

Hotel is a bit worn down, but ....

Hotel does have some miles on it, but the staff was super helpful and the location is incredibly good for the price.

2/10

Poor

10 Dec 2012

Verified traveler

Choke, Cough, Bricks! Avoid this hotel

The hotel value seemed good when booking and the pictures were nice. HOwever upon checking in the hotel was not clean. Even when floors were marked non-smoking people were lighting up like it was the 1950's....Im a non-smoker and by the time I checked out I was up to 2 packs a day in second hand smoke! The rooms wreaked and the linens were not changed. Our items were ruflled through in the room during cleaning. None of the staff spoke any english, not even rudimentary, so you couldnt get proper service or ask for changes. Once when requesting towels we got TOAST! Dont be fooled by this hotels rating it is not a WESTERN 3 star! The mattresses were not... they were box springs! By the time we left our backs needed overhauls. The windows would not close and there was an inch gap between the frame of the window and the window seal so there was always noise and a cold breeze coming in the room!

6/10

Pleasant

23 Nov 2012

Bellea

Good location! Thats about it!

Carpet was dirty, non smoking room.floor became a smoking room as guests were allowed to smoke and not follow any rules! Reception staff was a hit and miss, you get some nice helpful ones and some who cannot be bothered at all. The only plus is the location!

2/10

Poor

21 Nov 2012

Verified traveler

The North Garden Hotel

When I walked in to the hotel, I didn't felt welcomed at all. From the online booking and after consulting with the Hotel.com, I was told that i have to inform the hotel upon my check in that I would require a king size bed but instead when i did i was told no its twin sharing and i am not allowed to change what more request for breakfast. That was one. The second in between i was accused for taking one of their face towel. The face towel was left in the bath tub together with the other towel requesting the room service to have it changed. She must have collected it together without noticing and said I have to pay for the stinky face towel. I told her to recheck her trolley and it was there and she apologized. Upon check out, while waiting for my deposit, i was told that I had consume 'one sip' their chinese local mineral water and have to pay for it. I got really angry and demanded to see their manager. I have been getting my mineral water from the supermarket and if i wanted to why would i only take one sip. Its ridiculous. I am never going back to that hotel again in my next trip to Beijing. I dont recommend anyone to go to the hotel.

8/10

Excellent

22 Oct 2012

Kimmie

Excellent Location, Good Price

I have stayed at the North Garden Hotel several times in the past. I choose this hotel because of it's location and price. Other hotels in this area are about double or triple the price. My only gripe with this hotel is that it is in dire need of a renovation. The carpets are worn and stained and needs to be replaced or at least use of a good spot remover and deep steam cleaning. Also the bathroom definitely needs a total renovation. There are grout stains all over the shower and around the toilet. The shower curtains are old and desperately needs to be replaced. It's a good thing that I don't wear my glasses when entering the bathroom so I don't have to see clearly all the stains etc. Other than the need for a renovation, it's a great centrally located hotel. It's right off the Wangfujing, behind the large Wangfujing Bookstore. It's close to a bunch of shops and restaurants. It's a few minutes walk to the Oriental Plaza Mall with great shopping and a great food court downstairs. I love the Xiabo Xiabo Hotpot restaurants in the area. There are three to four of them in close proximaty to the hotel. The Wangfujing metro stop is in the Mall and is very simple and cheap to use. It's a leisurely walk to Tiananmen Square and Forbidden City or one metro stop away. I do plan to stay at this hotel again next year but I do hope and pray that they see this review and do some needed renovations.

6/10

Pleasant

21 Oct 2012

Verified traveler

Good location but not the staff at front desk

neardesk near to metro train and Wangfujing.

6/10

Pleasant

08 Oct 2012

Meow Meow

Decent Hotel Close to Everything

It is a decent hotel in great location. The hotel room, especially the bathroom need major overhaul. The bath tub is leaking water - the hotel did fix the leak after few nights we were there. I was able to pickup free Wi-Fi signal in the hotel room even though Wi-Fi is only available in the hotel lobby. Our room is facing the courtyard resturant, may be this is the reason why. Overall, if you don't mind a little run down room, this is a good hotel to stay in Beijing.

8/10

Excellent

03 Oct 2012

Brodzmum

I WILL STAY AGAIN

Perfect position for first time travellers to Beijing. Easy walking distance to the best shopping street - 2 mins (MacDonalds on the corner), Tianamen Square and the Forbidden City (5 mins). Delightful staff who are very eager to please.. none more so than the Front Office Manager that organised tickets for us, at the last minute, to the Acrobatic Show and provided a note to the taxi drivers - in chinese - so they new where to drop us off. Loved my stay and I would definately stay again.

6/10

Pleasant

25 Sep 2012

Colin J

Centrally located for sights and shopping

The hotel is very well positioned, being just off the main Beijing shopping street and less than 5 minutes to the subway station, 20 mins walk from Tiananmen Square and the Forbidden City. Like previous commenters I have to say that the hotel needs sprucing up a bit, especially the carpets which were all grubby. The hotel staff tried being helpful, but they did not have much knowledge of english, so were limited. Finally I used the business centre to check in online for my flight back. The system is archaically slow, and could not print the boarding card or any other pdf file

10/10

Exceptional

28 Aug 2012

Brodzmum

Perfect Location

Boy did I pick a great hotel to stay in, in Beijing. Fantastic staff that have a customer care attitude and where nothing is too much trouble, from the reception to the concierge to the restaurant waitress. Hotel is 2 minute walk to Wangfujing shopping street, 5 minute walk to Tianamen Square and the Forbidden City.. so easy to tell the 'mad' taxi drivers that you need to be dropped off at 'Wangfujing Street' - despite the language difference, they know where that is!!

Family

8/10

Excellent

31 Jul 2012

abx08s

great shopping location, needs room improvements

Great location for shopping, close to underground train station on line 1 which is close to Tiananmen square & Forbidden palace, variety of good eating options located nearby, somewhat helpful english speaking staff available, room needs improvements as stains on carpet and bathroom but hardly stayed in room. Would stay at hotel again as on-line rates reasonable for location

8/10

Excellent

31 Jul 2012

Bob

Convenient for Wangfujing shopping

Hotel is very conveniently located right at the south end of Wangfujing shopping street. Room was clean but the bed was hard, more like a Chinese business hotel than a tourist one. Hotel has a central atrium so noise from below carries up to the higher floors, especially for rooms that face right onto it. Not good if you want to take a nap during the day but actually it was not a problem at night. Some annoying music on and off during the day. Some advertised hotel features were not available during my stay. Front desk staff had passable English but calling other numbers such as housekeeping was hit and miss. Beware the taxi drivers lurking outside the hotel, they all wanted to go for fixed fee at a much higher rate than the actual metered fare. Hail a cab from down the block on the main street or ask the doorman to get one for you. Allow plenty of time during busy periods as it can take a while to get one.

8/10

Excellent

23 Jul 2012

Carlos

Nice hotel in the heart of Beijing

North Garden is an old, but still good hotel in the heart of Beijing. Very convenient location with restaurants, shops, malls and subway station 5 minutes away. Even walking distance (15min) to Tian'amen Square and Forbidden City. The room was bigger than I expected, with a full bathroom, seating area, king bed (Hard, but still good) and vestier. It is well maintained, with two restaurants and some stores downstairs. Service was OK,despite little English. Definitely recommended.

Family

6/10

Pleasant

17 Jul 2012

JNB

Close to Subway, shopping mall, and restaurants.

Hotel is very conveniently located near Wangfujing shopping street and Wangfujing subway stop. Major attractions easily accessed by foot or subway. Beijing subway service easy to use and very reasonably priced. Local area restaurants, with good food convenient to the hotel. Not your 4 star hotel by western standards, mostly because of dirty carpet.... but otherwise clean for bedding and towels. Good value if you're not too picky.

4/10

Poor

17 Jun 2012

Graham

Great location but the service is awful.

This hotel was very disappointing. The staff's grasp of English was barely adequate (in a country where all university student learn English), and their understanding of what is expected of a modern hotel almost non-existent. The physical aspects of the hotel were adequate if you exclude the toilet flush held together by a paperclip. The beds were ROCK hard. Compared to the hostels I stayed in in Shanghai and Xian this hotel was VERY expensive and offered inadequate services.
HOWEVER, the location is excellent (but don't believe Expedia's map link - it is hopelessly wrong) right by the main shopping area and well placed for the metro.

6/10

Pleasant

13 Jun 2012

Verified traveler

Great location, but only passable rooms/service.

The location was excellent! However, the overall quality of the rooms and service was only adequate.

8/10

Excellent

31 May 2012

AaronandRenee

Good value

This is a good value hotel, and is quite central. No complaints.

Partner

6/10

Pleasant

24 May 2012

Wazza

Close to all

In a good area close to all the main attractions especially Tianmenen Square and the Forbidden City

Partner

8/10

Excellent

29 Apr 2012

Ruth

Location- Location- Location

I choose the North Garden Hotel for it's location in the centre of the main attractions. At a reasonable price it was exactly that, perfect location to walk to Forbidden City, Tiananmen Square etc. The hotel itself was good but the carpets could do with a bit of a clean up, especially as we were in an Executive Business room. As we were there to see the sights the location was the most import thing. I would recogmend this hotel to anybody who wants to be central at a reasonable price.

Family

6/10

Pleasant

20 Apr 2012

Verified traveler

Very good location, slow service

The hotel is in an excellent location right next to subway station and Oriental Plaza. What let's the hotel down is the customer service. Very slow and not many staff speak English. Based on the location, I would stay again.

8/10

Excellent

20 Apr 2012

Melvin

The North Garden Hotel - close to shopping centers

This hotel is next to oriental mall, Wangfujing street with many shopping cmalls within a minutes walk from the hotel. Mcdonald and KFC just opposite the road and you can also find many food courts and chain food restaurant nearby inside the departmental malls. Hotel room is clean & big. It is a perfect stay.

8/10

Excellent

18 Apr 2012

Thng

Good location and fairly comfortable hotel

We stayed in North Garden hotel for 5 days in early Apr 2012 and booked two adjacent non smoking rooms at hotels.com.

Location
We traveled there by cab. We gave the cab driver the chinese hotel name and address and indicated that the hotel is at the start of Wangfujin (which is a very long road) nearer the ChangAn East Rd. The driver had difficulty locating the place which is actually not directly on Wangfujin but at one of the side road, The hotel is at the block behind the Wangfujin Bookstore situated at the start of the pedestrian strip. The location is very close to the food street which is just less than 5 minutes away down the pedestrian walk and the Night Market is a few more minutes down the row.

The nearest subway station Wangfujin is inside the oriental shopping mall. Walking directions: After exiting North Garden hotel, turn left, walk towards the bookstore and turn left to the Oriental Mall. Look for the nearest mall entrance not the office block entrance and follow the signs to the subway station.

When we knew that we will need to be changing trains, we preferred to walk from our hotel directly to the Dongdan Station which is at the other end of the Oriental Plaza instead of walking the underground link to the subway as we felt it was less of a hassle walking on flat land and less of a crowd. Walking directions: turn right from the hotel exit past the police station which is right next door, till you see the driveway to the Grand Hyatt Beijing hotel, cut diagonally across to the other end of the Oriental Plaza to access the ChangAn East entrance to Dongdan Stn) .

Room
We checked in at 12.30pm to be informed that only one of the room is available as the other is still undergoing housekeeping and it would only be ready an hour later.

We stayed at the 9th floor which is the only non smoking level. The level is quiet despite being situated in the bustling Wangfujing area. The second room had a more spacious layout than the first room.

The rooms are slighty of age but they are clean (not sparkling clean but so-so clean) but not dusty.

It is a housekeeping achievement by itself considering in the effort by the housekeeping crew to hold the fort to keep the aged hotel clean as Beijing was really dusty at that time we were there and the dust clung to our luggage, our pants and even our face and shoes and gets on everything.

The carpets in both non-smoking rooms were stained with cigarette burnt marks and one of the toilet bowl had a burnt mark on it. The water pressure in the toilet was not fantastic but still ok. The room amenities are simple no frills. Each room comes with two complimentary bottle of mineral water, room slippers (very important), a round of soap and toothbrush & toothpaste kit.

All the furniture, equipments, lightings, plumbing, shower heater, bathtub and floor traps were maintained in good working condition. The water drains away promptly when bathing which is an important lesson I learnt while traveling in China.
The beds were comfortable, the bedspreads and the towels were clean which is very important.

Quiet, relatively clean, ok water pressure and working equipments are the most important and basic requirements for me so hitting all these points made our stay at North Garden hotel comfortable and value for money in a prime location even though it is a rather bland and standard kind of hotel.

8/10

Excellent

10 Apr 2012

Jose

Well located, comfortable and clean

Good location. Spacious and comfortable. Staff should know English a little better as communication sometimes is difficult, especially in the F&B areas. Bed a bit too hard but guess this is like a Chinese standard.
Internet connection is a joke. Can´t access Google or Facebook. Not suitable for business travelers.

8/10

Excellent

08 Feb 2012

Ralf

The North Garden Hotel, Bejing

++ Very good value for money, very central, next to tube station

-- substandard breakfast, hard bed

8/10

Excellent

24 Jan 2012

Verified traveler

The North Garden Hotel Beijing WFJ

I rate a perfect 5 star for the location. It's not on the main road but very close to the underground station. 4 star for cleanliness (for Beijing standard), and 3.5 star for maintenance because we had problems with a blocked toilet, changing room, then a toilet chain broken...but all these were sorted out very quickly. The only thing is because I am Chinese (but I can't speak Mandarin), the hotel reception staffs are quite relunctant to speak to me in English, occasionally a bit rude. Overall, I would recommend this hotel.

8/10

Excellent

07 Dec 2011

Verified traveler

I will stay back this hotel if back to Beijing again. Subway is very near, around 5min+. Near to shopping area too.

8/10

Excellent

24 Nov 2011

Verified traveler

The North Garden Hotel

The hotel is conveniently located next to WangFuJing metro station.

Major shopping centres and restaurants are located within 5 minutes walk.

One point to note is the bed is very hard/ firm. If you are fussy over the hard/ firm bed, you may want to reconsider booking this hotel.

10/10

Exceptional

17 Nov 2011

Verified traveler

MUY RECOMENDABLE

I was by myself in Beijing for 2 nights, terrified at first. But to stay at a good hotel made all de difference: it is clean, the staff very helpful, the location can't be better. Make sure you have the hotels telefone number on your arrival, so the taxi driver can talk to them, they speak no english at all and the map in hotels.com didn't help. This hotel is located right next to nice shopping, the subway (line 1) and many other interesting spots. After reading the comments on other hotels in the area, I am really happy I chose this one.

8/10

Excellent

30 Sep 2011

Don

Central but......

First: This is not a Western Hotel. Few employees speak any English but they are all friendly and aim to please. The Business center was very helpful with getting train tickets (which can be a nightmare). The rooms were clean, internet ready(LAN), although the carpets could be updated. Safe and central if you do not mind a hard/firm China style bed. Not a family style hotel. Nice breakfast in the morning. Lots to do as soon as you walk out the door. Minutes walk to T'min Sq and Forbidden City. Night Market 5 minutes out the door.

6/10

Pleasant

20 Aug 2011

Verified traveler

The North Garden Hotel - 5 min walk to subway

This hotel is only a 5 minute walk to the subway. There was a macdonalds obliquely opposite to the left of the hotel and a traditional chinese dumpling breakfast restaurant obliquely opposite to the right of it.
The forbidden city and Qianmen Market (a must see) are just a couple stops away on the subway line.
The mattress on the bed however, was as firm as a plank of wood.

8/10

Excellent

29 Jun 2011

Verified traveler

Very pleased

Location - not all locals can give your directions - it just off of a short main street and not well know. But very near the subway and center-of-town sites.
Great staff. Friendly and good English.
Clean enough.
New enough.
Great price.

10/10

Exceptional

01 Jun 2011

Verified traveler

The North Garden Hotel in Beijing - Great Location

The North Garden Hotel in Beijing is an ideal hotel for a visit to Beijing. It is near the Forbidden City, shopping malls, and subway. The hotel resturants are good: one is western and the other is chinese. The only improvement would be to shampoo-clean the carpet in the room. It appeared to be dirty.

8/10

Excellent

01 Jun 2011

Anonymous

Location is everything!

This hotel is practically located at the center of everything you want to see in Beijing, located right in the Wangfujing Ave. Subway station is just two minutes away which connects to a web of attractions. The Forbidden City and the vicinity are all within walking distance. Wangfujing food and shopping area is just around the corner.
Now the not-so-good stuff: room is smaller than expected, bed is firm, but again all beds in China are practically the same. Rest room is reasonably clean but the carpet is stained and old. Did not use the hotel restaurant because there are too many selections just outside the hotel.

Partner

10/10

Exceptional

11 Mar 2011

Kimmie

Wonderful Location, Great Value!

I stayed at the North Garden Hotel for five nights in February. I highly recommend this Chinese hotel. This hotel is in an excellent location, off the Wangfujing, behind the large Wangfujing Bookstore and next to the Oriental Plaza Mall. The hotel is ideally located near alot of shops and restaurants. There are alot of great food courts in the area with delicious and cheap food(one on the lower level of the Oriental Plaza Mall and there's another one below the McDonald's across the street from the hotel). There is a subway station minutes away from the hotel (in the lower level of the Mall). You can walk to Tianneman Square in about 10 to 15 minutes or it's one subway stop away. The room is clean and comfortable. The bed is firm but that's the way I like it. The bathroom was nice with lots of hot water and good water pressure. The only thing about this hotel that surprised me is that there were no toiletries. They did provide a bar of soap but if you want toiletries you have to purchase a toiletries pack (toothbrush/paste, shampoo/conditioner, comb, face towel etc) for about 30 RMB. Otherwise, I had a great stay, great location, great price.

10/10

Exceptional

07 Feb 2011

Tracy

I have stayed in this hotel 4

I have stayed in this hotel 4 time now & always enjoy it. It is very centrally located.....walking distance to many attractions & great shopping.....20 mins to the airport. Whenever I know poeple who are going to Beijing I tell them to stay at North Garden.

10/10

Exceptional

19 Jun 2010

Ian

Extremely convenient location

Extremely convenient location just off Íõ¸®¾®, and only about 100m up from ³¤°²´ó½Ö. Facilities got marked down because VPN access was blocked on the Internet connection.

10/10

Exceptional

13 Jun 2010

Greg

Great Location, Clean, Spacious

This hotel is in an excellent location - steps away from the Oriental Plaza mall, wafujing shopping street, and a short walk (~ 1 block) to the subway.

Good: The rooms are spacious enough. We had two guys staying in the cheap rooms... The breakfast buffet was good. The hotel is very clean, and the staff at the front desk speak just enough english to get by. The rooms were always cleaned and made up. If you have traveled in Europe, this hotel will be nicer than most!

Bad: The beds are extremely hard and not very comfortable, also I did adjust to them as I was there for 2 weeks! They also charged me 10 yuan to clean a towel that was dirty (kind of silly I though... resulting in a charge of about $1.50 on my credit card... hardly worth it in my eyes)

Tip - Ask the door man to get you a taxi as they cannot pick you up on the street outside of the hotel! Get your water across the street the the little cart, or in the grocery store on the bottom level of Oriental Plaza. The 40 yuan for a bottle in the hotel is about 10x what it should be.

8/10

Excellent

08 Feb 2010

SF P

North Garden Experience

This holet has super location and great price. It's in the heart of the busiest shopping malls and tourist attraction center in Beijing. It's also in walking distance to many great restaurants. The building looks decent. The only complaints are 1. the color of the paint in the hallway (on 10th floor where my room was) doesn't look appealing and old and 2. One of the equipment in the gym has severe static problem due to dry weather. It should have been grounded properly. Overall, I enjoyed the stay and will use it again especially for the price.

10/10

Exceptional

08 Dec 2009

Henn

Good and convenient hotel. Would

Good and convenient hotel. Would go back.

10/10

Exceptional

20 Oct 2009

Kimmie

Excellent Hotel in the Heart of Beijing

I just returned from Beijing, China after a nine night stay at the wonderful North Garden Hotel!! This hotel truly exceeded my expectations. The North Garden is in an excellent location in the Wangfujing shopping and restaurant area. The reception was very pleasant and cordial. Since I was staying nine nights they even upgraded me to Business Class. The room was spacious and clean. The bed was firm which is what I like. The bathroom was stocked with many toiletry items. The shower water pressure was good and had excellent hot water. The hotel is centrally located, near many shops and restaurants. The subway stop was only a few minutes away in the Oriental Plaza mall. Tiananmen Square and the Forbidden Palace is a short distance away and is easily accessible with only one subway stop or about a 5 to 10 minute walk. I would highly recommend this hotel for anyone looking for a comfortable and clean hotel to stay in the heart of Beijing! I will definitely be coming back on my next trip to Beijing. (FYI: The only problem I had was finding the hotel. It's not directly on the Wangfujing but was actually on an off street. It's behind the huge Wangfujing Bookstore and next to the Oriental Plaza).

8/10

Excellent

10 Aug 2009

Martin

Good hotel in a great location

The hotel is large and modern with good quality facilities and helpful staff. It is situated about a 100 metres from the most important shopping street in Beijing.

10/10

Exceptional

05 Aug 2009

Janet

A very nice hotel with an excellent location

I found this hotel to be very nice. The location is great, the room was nice, and the staff were very helpful and pleasant. While most of the staff understood some English, it was sometimes difficult to communicate. Despite this, they did everything possible to help us get around and make our stay enjoyable. There is a travel desk where tours can be booked. We took two tours booked through the hotel and had a good time. The breakfast buffet is fairly expensive and western travelers should not expect a western style breakfast. However, the interior courtyard area where breakfast is served is very pretty. I would definately stay at this hotel again and recommend it to others.

8/10

Excellent

29 Apr 2009

Anonymous

Unbeatable location for the price

Great location. Easy access to everywhere. Helpful Service staff at the lobby too.

Family

10/10

Exceptional

07 Jul 2026

TORU

スタッフが翻訳を使ってくれてスムーズにチェックインできた！

Partner

10/10

Exceptional

20 May 2026

Leonice

Café ótimo, lojas pertos, restaurantes perto. Suíte muito boa. Equipe atenciosa e cortês.

Self

8/10

Excellent

24 Apr 2026

Ulrik

Central, spot on location. Good service especially the guide service.

Business

10/10

Exceptional

16 Apr 2026

Nilva

Excelente localização no coração de Wangfujing perto do comercio de rua, Varios Shopping, estação de metro Wangfujing a menos de 1 minuto de caminhada. O café da manhã muito bom, se gostaria que mydacem o menu pel9 menos duas vezes na semana pois para uma estadia prolongada fica enjoativo o mesmo carpio todos os dias, n o mais foi perfeito. Quanto a equipe so tenho a agradecer, foram formidáveis e um destaque especial ao Sr, Lee o Concierge,vuma pessoa formidável de extrema gentileza e prestativa minga para ele é 1000 e m7nha eterna gratidão pir tudo que ajudou numa estadia do dia 08 ao dia 15 de abril de 2026.

10/10

Exceptional

10 Apr 2026

Kim

Hotellet har det hele. Rengøring ,personale værelserne beliggenhed er i top. Altid søde og i mødekomne.
Kan kun anbefale dem 😊

Partner

8/10

Excellent

09 Mar 2026

yuka

設備は古い感じがしたが、シャワーも問題なく、ベッドも快適でした。ホテル入り口周辺が路上駐車が多く、景観が悪く残念でした。

Partner

8/10

Excellent

29 Jan 2026

Nachiko

部屋は清潔です。あまりランプとかそういうのは何もない感じですみ。エアコンは効かせられます。自分ではエアコンはいじられないので、フロントに電話してエアコンの設定温度を伝える感じです。

4/10

Poor

24 Jan 2026

Leilah

O primeiro quarto tinha muito fedor de cigarro, nos mudaram de quarto e o outro estava com a descarga quebrada, não tinha itens de higiene no banheiro, perguntamos na recepção mas disseram q não forneciam e no dia seguinte colocaram. Os atendentes não são eficados

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

KARINA

Este hotel me gusto mucho, es un hotel muy comodo, limpio, cama confortable, muy buena atención de los empleados, tiene un supermercado en el lobby que hay de todo y es 24 horas y lo mejor la ubicación, esta en el corazón de la calle Wangfujing, que es hermosa, la estación de metro a una cuadra, de parada de buses, cerca para llegar a lugares turísticos. Excelente todo.

Self